Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS WITH THE MANY OTHER COMPLAINTS THAT I HAVE SEEN AND READ ABOUT IN ARTICLES, I'VE EXPERIENCED THE AUTOMATIC EMERGENCY BRAKING SYSTEMS ENGAGING EVEN WITH NO REASON TO BE DOING SO, I.E. CLEAR SPACE IN FRONT OF ME/NO VEHICLES, NO SIGNS OR BARRIERS WITH IN DIRECT SIGHT OF THE FRONT OF THE VEHICLE. THE DEALERSHIP WHERE I HAVE IT SERVICED DID PERFORM A SOFTWARE UPDATE, WHICH DID DECREASE THE TIMES IT GOES OFF UNWARRANTED, HOWEVER IT STILL OCCURS WITH NO REASON TO.
Corrective Action:
AS WITH THE MANY OTHER COMPLAINTS THAT I HAVE SEEN AND READ ABOUT IN ARTICLES, I'VE EXPERIENCED THE AUTOMATIC EMERGENCY BRAKING SYSTEMS ENGAGING EVEN WITH NO REASON TO BE DOING SO, I.E. CLEAR SPACE IN FRONT OF ME/NO VEHICLES, NO SIGNS OR BARRIERS WITH IN DIRECT SIGHT OF THE FRONT OF THE VEHICLE. THE DEALERSHIP WHERE I HAVE IT SERVICED DID PERFORM A SOFTWARE UPDATE, WHICH DID DECREASE THE TIMES IT GOES OFF UNWARRANTED, HOWEVER IT STILL OCCURS WITH NO REASON TO.
Additional Notes:
AS WITH THE MANY OTHER COMPLAINTS THAT I HAVE SEEN AND READ ABOUT IN ARTICLES, I'VE EXPERIENCED THE AUTOMATIC EMERGENCY BRAKING SYSTEMS ENGAGING EVEN WITH NO REASON TO BE DOING SO, I.E. CLEAR SPACE IN FRONT OF ME/NO VEHICLES, NO SIGNS OR BARRIERS WITH IN DIRECT SIGHT OF THE FRONT OF THE VEHICLE. THE DEALERSHIP WHERE I HAVE IT SERVICED DID PERFORM A SOFTWARE UPDATE, WHICH DID DECREASE THE TIMES IT GOES OFF UNWARRANTED, HOWEVER IT STILL OCCURS WITH NO REASON TO.
Mfg Campaign: 11269531
Recall Date: Oct 19, 2019
Nissan North America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS MALFUNCTIONING AND NOT OPERATING ON A CONSISTENT BASIS; THEREFORE, THE WINDOWS WOULD NOT DEFROST TO PROVIDE PROPER VISIBILITY. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK PROPERLY AND BLEW OUT COLD AIR ONTO THE WINDOWS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS MALFUNCTIONING AND NOT OPERATING ON A CONSISTENT BASIS; THEREFORE, THE WINDOWS WOULD NOT DEFROST TO PROVIDE PROPER VISIBILITY. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK PROPERLY AND BLEW OUT COLD AIR ONTO THE WINDOWS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS MALFUNCTIONING AND NOT OPERATING ON A CONSISTENT BASIS; THEREFORE, THE WINDOWS WOULD NOT DEFROST TO PROVIDE PROPER VISIBILITY. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK PROPERLY AND BLEW OUT COLD AIR ONTO THE WINDOWS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Mfg Campaign: 11268999
Recall Date: Oct 16, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Corrective Action:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Additional Notes:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Mfg Campaign: 11268185
Recall Date: Oct 13, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Corrective Action:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Additional Notes:
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Mfg Campaign: 11268185
Recall Date: Oct 13, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Mfg Campaign: 11267997
Recall Date: Oct 11, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Corrective Action:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Additional Notes:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Mfg Campaign: 11266633
Recall Date: Oct 6, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Corrective Action:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Additional Notes:
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Mfg Campaign: 11266633
Recall Date: Oct 6, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE CAN GO INTO GEAR WITH OUT KEYS OR PRESSING THE BREAK.
Corrective Action:
MY VEHICLE CAN GO INTO GEAR WITH OUT KEYS OR PRESSING THE BREAK.
Additional Notes:
MY VEHICLE CAN GO INTO GEAR WITH OUT KEYS OR PRESSING THE BREAK.
Mfg Campaign: 11266003
Recall Date: Oct 3, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OWN 2017 ROGUE. AFTER RECEIVING AN RECALL SOFTWARE UPDATE 5 HOURS LATER MY CAR EXPERIENCED THIS. HAD RIGHT FOOT ON BRAKE AND WAS PULLING INTO A PARKING SPOT WITHIN A PARKING GARAGE. CAR WAS MOVING BUT AT IDLE SPEED CAUSE I WAS 1/4 OF WAY INTO PARKING SPOT WHEN SUDDENLY I HEARD THE ENGINE REV AND CAR TOOK OFF STOPPING ONLY BY THE CEMENT WALL IN FRONT OF ME. HAD IT BEEN A RAILING ON THIS OUTSIDE WALL I WOULD HAVE GONE OVER 7 FLOORS DOWN. NO MATS IN CAR AND I WAS WEARING FLATS SO NISSAN CAN'T SAY THAT CAUSED THIS
Corrective Action:
OWN 2017 ROGUE. AFTER RECEIVING AN RECALL SOFTWARE UPDATE 5 HOURS LATER MY CAR EXPERIENCED THIS. HAD RIGHT FOOT ON BRAKE AND WAS PULLING INTO A PARKING SPOT WITHIN A PARKING GARAGE. CAR WAS MOVING BUT AT IDLE SPEED CAUSE I WAS 1/4 OF WAY INTO PARKING SPOT WHEN SUDDENLY I HEARD THE ENGINE REV AND CAR TOOK OFF STOPPING ONLY BY THE CEMENT WALL IN FRONT OF ME. HAD IT BEEN A RAILING ON THIS OUTSIDE WALL I WOULD HAVE GONE OVER 7 FLOORS DOWN. NO MATS IN CAR AND I WAS WEARING FLATS SO NISSAN CAN'T SAY THAT CAUSED THIS
Additional Notes:
OWN 2017 ROGUE. AFTER RECEIVING AN RECALL SOFTWARE UPDATE 5 HOURS LATER MY CAR EXPERIENCED THIS. HAD RIGHT FOOT ON BRAKE AND WAS PULLING INTO A PARKING SPOT WITHIN A PARKING GARAGE. CAR WAS MOVING BUT AT IDLE SPEED CAUSE I WAS 1/4 OF WAY INTO PARKING SPOT WHEN SUDDENLY I HEARD THE ENGINE REV AND CAR TOOK OFF STOPPING ONLY BY THE CEMENT WALL IN FRONT OF ME. HAD IT BEEN A RAILING ON THIS OUTSIDE WALL I WOULD HAVE GONE OVER 7 FLOORS DOWN. NO MATS IN CAR AND I WAS WEARING FLATS SO NISSAN CAN'T SAY THAT CAUSED THIS
Mfg Campaign: 11265375
Recall Date: Oct 1, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE DRIVING ON THE HIGHWAY. THE FIRST WAS ON THE HIGHWAY IN A HILLY AREA (LAKE OF THE OZARKS MO) AND IT WAS RAINING. I RECEIVED SEVERAL ALERTS THAT HE SENSOR COULD NOT DETECT BECAUSE IT WAS OBSTRUCTED. WEN IT DID THIS, THE SPEED OF THE CAR REDUCED, BUT DID NOT STOP AND THE STEERING WHEEL LOCKED FOR A MOMENT. I DISABLED THE SYSTEM TO CONTINUE THE REST OF MY DRIVE. THE ROAD CONDITIONS WERE VERY WE AND I DID NOT WANT TO EXPERIENCE ISSUES. THE SECOND WAS ON THE HIGHWAY, DOING OVER 80MPH IN THE LEFT HAND LANE PASSING THE VEHICLE IN THE RIGHT LANE. AS I CAME DOWN THE HILL THE CAR CAME TO A STOP AND THE STEERING WHEEL LOCKED A THE SAME TIME NOT ALLOWING ME TO CLEAR THE ACTIVE HIGHWAY. I TOOK MY FOOT OFF OF THE ACCELERATOR AND WAS ABLE TO THEN PRESS IT AGAIN AND MOVE INTO THE SHOULDER OF THE ROAD. THE ROAD CONDITIONS WERE DRY THIS TIME (2 DAYS LATER THAN THE PREVIOUS INCIDENT). THANKFULLY THERE WAS NOT A VEHICLE RIGHT BEHIND ME AS THEY WOULD NOT HAVE HAD A REACTION TIME BECAUSE OF COMING DOWN THE HILL. I AGAIN HAD TO DISABLE THE SAFETY SENSOR FEATURE AND DROVE THE REMAINING 10 HOURS OF MY TRIP WITHOUT IT. I CONTACTED THE DEALER ON 9/3 WHEN THEY OPENED AND WAS ADVISED THERE WAS A SAFETY RECALL THAT I SHOULD BRING IT IN BUT WAS NEVER NOTIFIED OF THE RECALL BY NISSAN.
Corrective Action:
THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE DRIVING ON THE HIGHWAY. THE FIRST WAS ON THE HIGHWAY IN A HILLY AREA (LAKE OF THE OZARKS MO) AND IT WAS RAINING. I RECEIVED SEVERAL ALERTS THAT HE SENSOR COULD NOT DETECT BECAUSE IT WAS OBSTRUCTED. WEN IT DID THIS, THE SPEED OF THE CAR REDUCED, BUT DID NOT STOP AND THE STEERING WHEEL LOCKED FOR A MOMENT. I DISABLED THE SYSTEM TO CONTINUE THE REST OF MY DRIVE. THE ROAD CONDITIONS WERE VERY WE AND I DID NOT WANT TO EXPERIENCE ISSUES. THE SECOND WAS ON THE HIGHWAY, DOING OVER 80MPH IN THE LEFT HAND LANE PASSING THE VEHICLE IN THE RIGHT LANE. AS I CAME DOWN THE HILL THE CAR CAME TO A STOP AND THE STEERING WHEEL LOCKED A THE SAME TIME NOT ALLOWING ME TO CLEAR THE ACTIVE HIGHWAY. I TOOK MY FOOT OFF OF THE ACCELERATOR AND WAS ABLE TO THEN PRESS IT AGAIN AND MOVE INTO THE SHOULDER OF THE ROAD. THE ROAD CONDITIONS WERE DRY THIS TIME (2 DAYS LATER THAN THE PREVIOUS INCIDENT). THANKFULLY THERE WAS NOT A VEHICLE RIGHT BEHIND ME AS THEY WOULD NOT HAVE HAD A REACTION TIME BECAUSE OF COMING DOWN THE HILL. I AGAIN HAD TO DISABLE THE SAFETY SENSOR FEATURE AND DROVE THE REMAINING 10 HOURS OF MY TRIP WITHOUT IT. I CONTACTED THE DEALER ON 9/3 WHEN THEY OPENED AND WAS ADVISED THERE WAS A SAFETY RECALL THAT I SHOULD BRING IT IN BUT WAS NEVER NOTIFIED OF THE RECALL BY NISSAN.
Additional Notes:
THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE DRIVING ON THE HIGHWAY. THE FIRST WAS ON THE HIGHWAY IN A HILLY AREA (LAKE OF THE OZARKS MO) AND IT WAS RAINING. I RECEIVED SEVERAL ALERTS THAT HE SENSOR COULD NOT DETECT BECAUSE IT WAS OBSTRUCTED. WEN IT DID THIS, THE SPEED OF THE CAR REDUCED, BUT DID NOT STOP AND THE STEERING WHEEL LOCKED FOR A MOMENT. I DISABLED THE SYSTEM TO CONTINUE THE REST OF MY DRIVE. THE ROAD CONDITIONS WERE VERY WE AND I DID NOT WANT TO EXPERIENCE ISSUES. THE SECOND WAS ON THE HIGHWAY, DOING OVER 80MPH IN THE LEFT HAND LANE PASSING THE VEHICLE IN THE RIGHT LANE. AS I CAME DOWN THE HILL THE CAR CAME TO A STOP AND THE STEERING WHEEL LOCKED A THE SAME TIME NOT ALLOWING ME TO CLEAR THE ACTIVE HIGHWAY. I TOOK MY FOOT OFF OF THE ACCELERATOR AND WAS ABLE TO THEN PRESS IT AGAIN AND MOVE INTO THE SHOULDER OF THE ROAD. THE ROAD CONDITIONS WERE DRY THIS TIME (2 DAYS LATER THAN THE PREVIOUS INCIDENT). THANKFULLY THERE WAS NOT A VEHICLE RIGHT BEHIND ME AS THEY WOULD NOT HAVE HAD A REACTION TIME BECAUSE OF COMING DOWN THE HILL. I AGAIN HAD TO DISABLE THE SAFETY SENSOR FEATURE AND DROVE THE REMAINING 10 HOURS OF MY TRIP WITHOUT IT. I CONTACTED THE DEALER ON 9/3 WHEN THEY OPENED AND WAS ADVISED THERE WAS A SAFETY RECALL THAT I SHOULD BRING IT IN BUT WAS NEVER NOTIFIED OF THE RECALL BY NISSAN.
Mfg Campaign: 11265259
Recall Date: Sep 30, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
EMERGENCY BRAKE ENGAGED SUDDENL, IT HAS HAPPENED THERE DIFFERENT TIMES WHILE IN MOTION. TWICE WHILE DRIVING ON THE STREET AND THE LAST TIME PULLING INTO MY GARAGE.
Corrective Action:
EMERGENCY BRAKE ENGAGED SUDDENL, IT HAS HAPPENED THERE DIFFERENT TIMES WHILE IN MOTION. TWICE WHILE DRIVING ON THE STREET AND THE LAST TIME PULLING INTO MY GARAGE.
Additional Notes:
EMERGENCY BRAKE ENGAGED SUDDENL, IT HAS HAPPENED THERE DIFFERENT TIMES WHILE IN MOTION. TWICE WHILE DRIVING ON THE STREET AND THE LAST TIME PULLING INTO MY GARAGE.
Mfg Campaign: 11258794
Recall Date: Sep 29, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF THE DAMAGED VEHICLE.*DT *DT *DT CONSUMER STATED CONTACTED NISSAN AND DESCRIBED TO THEM WHAT HAPPENED. CONSUMER TOLD THE DEALER THAT HE WISHED FOR THEM TO LOOK INTO THE SOFTWARE AND TRY TO FIND THE PROBLEM.*JB CONSUMER STATED THE CAR CRASH OCCURRED ON FRIDAY JULY 26, 2019. THE CAR WAS TOWED BY DENNIS' TOWING & TRANSPORTATION. THEIR ADDRESS IS 13990 WEST LISBON ROAD, BROOKFIELD, WISCONSIN 53005 AND THEIR PHONE NUMBER IS 1-262-781-5022. I REMOVED MY LICENSE PLATES FROM THE NISSAN ROGUE ON TUESDAY JULY 30, 2019 AND THAT WAS THE LAST TIME THAT I SAW THE CAR. IT WAS MY UNDERSTANDING THAT THE CAR WAS BEING TRANSPORTED TO A SALVAGE YARD POSSIBLY SOMEWHERE IN CHICAGO. I DON'T KNOW THAT FOR SURE. IF YOU WERE TO CALL DENNIS' TOWING & TRANSPORTATION THEY MAY BE ABLE TO TELL YOU WHERE THE CAR WAS SHIPPED TO. *JB *DT *TR*JB *TR
Corrective Action:
WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF THE DAMAGED VEHICLE.*DT *DT *DT CONSUMER STATED CONTACTED NISSAN AND DESCRIBED TO THEM WHAT HAPPENED. CONSUMER TOLD THE DEALER THAT HE WISHED FOR THEM TO LOOK INTO THE SOFTWARE AND TRY TO FIND THE PROBLEM.*JB CONSUMER STATED THE CAR CRASH OCCURRED ON FRIDAY JULY 26, 2019. THE CAR WAS TOWED BY DENNIS' TOWING & TRANSPORTATION. THEIR ADDRESS IS 13990 WEST LISBON ROAD, BROOKFIELD, WISCONSIN 53005 AND THEIR PHONE NUMBER IS 1-262-781-5022. I REMOVED MY LICENSE PLATES FROM THE NISSAN ROGUE ON TUESDAY JULY 30, 2019 AND THAT WAS THE LAST TIME THAT I SAW THE CAR. IT WAS MY UNDERSTANDING THAT THE CAR WAS BEING TRANSPORTED TO A SALVAGE YARD POSSIBLY SOMEWHERE IN CHICAGO. I DON'T KNOW THAT FOR SURE. IF YOU WERE TO CALL DENNIS' TOWING & TRANSPORTATION THEY MAY BE ABLE TO TELL YOU WHERE THE CAR WAS SHIPPED TO. *JB *DT *TR*JB *TR
Additional Notes:
WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF THE DAMAGED VEHICLE.*DT *DT *DT CONSUMER STATED CONTACTED NISSAN AND DESCRIBED TO THEM WHAT HAPPENED. CONSUMER TOLD THE DEALER THAT HE WISHED FOR THEM TO LOOK INTO THE SOFTWARE AND TRY TO FIND THE PROBLEM.*JB CONSUMER STATED THE CAR CRASH OCCURRED ON FRIDAY JULY 26, 2019. THE CAR WAS TOWED BY DENNIS' TOWING & TRANSPORTATION. THEIR ADDRESS IS 13990 WEST LISBON ROAD, BROOKFIELD, WISCONSIN 53005 AND THEIR PHONE NUMBER IS 1-262-781-5022. I REMOVED MY LICENSE PLATES FROM THE NISSAN ROGUE ON TUESDAY JULY 30, 2019 AND THAT WAS THE LAST TIME THAT I SAW THE CAR. IT WAS MY UNDERSTANDING THAT THE CAR WAS BEING TRANSPORTED TO A SALVAGE YARD POSSIBLY SOMEWHERE IN CHICAGO. I DON'T KNOW THAT FOR SURE. IF YOU WERE TO CALL DENNIS' TOWING & TRANSPORTATION THEY MAY BE ABLE TO TELL YOU WHERE THE CAR WAS SHIPPED TO. *JB *DT *TR*JB *TR
Mfg Campaign: 11258522
Recall Date: Sep 27, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HORN DOESN'T WORK RELIABLY! MANY TIMES IN CRITICAL TRAFFIC SITUATIONS, THE HORN JUST WILL NOT WORK.
Corrective Action:
THE HORN DOESN'T WORK RELIABLY! MANY TIMES IN CRITICAL TRAFFIC SITUATIONS, THE HORN JUST WILL NOT WORK.
Additional Notes:
THE HORN DOESN'T WORK RELIABLY! MANY TIMES IN CRITICAL TRAFFIC SITUATIONS, THE HORN JUST WILL NOT WORK.
Mfg Campaign: 11257722
Recall Date: Sep 24, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Mfg Campaign: 11257825
Recall Date: Sep 24, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Corrective Action:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Additional Notes:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Mfg Campaign: 11256335
Recall Date: Sep 18, 2019
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Corrective Action:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Additional Notes:
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Mfg Campaign: 11256335
Recall Date: Sep 18, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.
Corrective Action:
TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.
Additional Notes:
TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.
Mfg Campaign: 11256386
Recall Date: Sep 18, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT CLOSE. MY ROGUE THEN CONTINUED TO DRIVE. THERE WAS NOTHING IN FRONT OF ME OR ON THE SIDES TO CAUSE THE AUTOMATIC EMERGENCY BRAKING TO ACTIVATE LIKE THIS. I WAS DRIVING STRAIGHT ON A CITY ROAD. I DID CROSS RAILROAD TRACKS AND IT HAPPENED RIGHT AFTER THAT.. AT THE TIME, I DIDN'T KNOW WHAT TO THINK. I THOUGHT MAYBE THERE WAS SOME KIND OF ELECTRICAL ISSUE. I DIDN'T BRING IT IN BECAUSE IT DROVE FINE AFTER THAT AND DIDN'T RECUR. SINCE THEN, MY ROGUE HAS DRIVEN NORMALLY. IT WASN'T UNTIL YESTERDAY WHEN I SAW ALL THE ARTICLES ABOUT OTHER PEOPLE COMPLAINING ABOUT THEIR ROGUE'S AUTOMATIC EMERGENCY BRAKING STOPPING - JUST LIKE MINE DID - THAT I REALIZED THIS IS WHAT HAPPENED TO ME IN MY ROGUE. I AM SCARED THAT THIS IS GOING TO HAPPEN AGAIN WHILE I'M DRIVING MY CAR AND CAUSE ME TO GET IN AN ACCIDENT. I HAVE NO OTHER MODE OF TRANSPORTATION AND MUST GET TO WORK. MY DAILY COMMUTE IS 45 MINUTES TO AN HOUR EACH WAY. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE. I CANNOT FIND ANY INFORMATION ABOUT HOW TO GET THIS FIXED, AND FRANKLY, I CANNOT AFFORD AN EXPENSIVE REPAIR ON SOMETHING THAT SHOULD NOT BE HAPPENING. I ALSO CANNOT AFFORD TO GET A RENTAL CAR WHILE MY ROGUE GETS FIXED.
Corrective Action:
ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT CLOSE. MY ROGUE THEN CONTINUED TO DRIVE. THERE WAS NOTHING IN FRONT OF ME OR ON THE SIDES TO CAUSE THE AUTOMATIC EMERGENCY BRAKING TO ACTIVATE LIKE THIS. I WAS DRIVING STRAIGHT ON A CITY ROAD. I DID CROSS RAILROAD TRACKS AND IT HAPPENED RIGHT AFTER THAT.. AT THE TIME, I DIDN'T KNOW WHAT TO THINK. I THOUGHT MAYBE THERE WAS SOME KIND OF ELECTRICAL ISSUE. I DIDN'T BRING IT IN BECAUSE IT DROVE FINE AFTER THAT AND DIDN'T RECUR. SINCE THEN, MY ROGUE HAS DRIVEN NORMALLY. IT WASN'T UNTIL YESTERDAY WHEN I SAW ALL THE ARTICLES ABOUT OTHER PEOPLE COMPLAINING ABOUT THEIR ROGUE'S AUTOMATIC EMERGENCY BRAKING STOPPING - JUST LIKE MINE DID - THAT I REALIZED THIS IS WHAT HAPPENED TO ME IN MY ROGUE. I AM SCARED THAT THIS IS GOING TO HAPPEN AGAIN WHILE I'M DRIVING MY CAR AND CAUSE ME TO GET IN AN ACCIDENT. I HAVE NO OTHER MODE OF TRANSPORTATION AND MUST GET TO WORK. MY DAILY COMMUTE IS 45 MINUTES TO AN HOUR EACH WAY. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE. I CANNOT FIND ANY INFORMATION ABOUT HOW TO GET THIS FIXED, AND FRANKLY, I CANNOT AFFORD AN EXPENSIVE REPAIR ON SOMETHING THAT SHOULD NOT BE HAPPENING. I ALSO CANNOT AFFORD TO GET A RENTAL CAR WHILE MY ROGUE GETS FIXED.
Additional Notes:
ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT CLOSE. MY ROGUE THEN CONTINUED TO DRIVE. THERE WAS NOTHING IN FRONT OF ME OR ON THE SIDES TO CAUSE THE AUTOMATIC EMERGENCY BRAKING TO ACTIVATE LIKE THIS. I WAS DRIVING STRAIGHT ON A CITY ROAD. I DID CROSS RAILROAD TRACKS AND IT HAPPENED RIGHT AFTER THAT.. AT THE TIME, I DIDN'T KNOW WHAT TO THINK. I THOUGHT MAYBE THERE WAS SOME KIND OF ELECTRICAL ISSUE. I DIDN'T BRING IT IN BECAUSE IT DROVE FINE AFTER THAT AND DIDN'T RECUR. SINCE THEN, MY ROGUE HAS DRIVEN NORMALLY. IT WASN'T UNTIL YESTERDAY WHEN I SAW ALL THE ARTICLES ABOUT OTHER PEOPLE COMPLAINING ABOUT THEIR ROGUE'S AUTOMATIC EMERGENCY BRAKING STOPPING - JUST LIKE MINE DID - THAT I REALIZED THIS IS WHAT HAPPENED TO ME IN MY ROGUE. I AM SCARED THAT THIS IS GOING TO HAPPEN AGAIN WHILE I'M DRIVING MY CAR AND CAUSE ME TO GET IN AN ACCIDENT. I HAVE NO OTHER MODE OF TRANSPORTATION AND MUST GET TO WORK. MY DAILY COMMUTE IS 45 MINUTES TO AN HOUR EACH WAY. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE. I CANNOT FIND ANY INFORMATION ABOUT HOW TO GET THIS FIXED, AND FRANKLY, I CANNOT AFFORD AN EXPENSIVE REPAIR ON SOMETHING THAT SHOULD NOT BE HAPPENING. I ALSO CANNOT AFFORD TO GET A RENTAL CAR WHILE MY ROGUE GETS FIXED.
Mfg Campaign: 11256400
Recall Date: Sep 18, 2019
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.
Corrective Action:
I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.
Additional Notes:
I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.
Mfg Campaign: 11256422
Recall Date: Sep 18, 2019
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING CORRECTLY
Corrective Action:
VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING CORRECTLY
Additional Notes:
VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING CORRECTLY
Mfg Campaign: 11256104
Recall Date: Sep 17, 2019
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