Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING 55MPH BRAKE SYSTEM ACTIVATED WITHOUT REASON, CLEAR DRY PAVED ROAD WITHOUT TRAFFIC OR OBSTRUCTIONS. HARD BRAKING BY SYSTEM FOR MAYBE 30 MPH DROP IN SPEED THEN RETURNED TO NORMAL. DRIVER AND PASSENGER WERE SHOOK UP. FELT LIKE GOING OVER RUMBLE STRIPS WHERE THEIR WERE NONE. HAD THEIR BEEN CLOSE FOLLOWING TRAFFIC WE WOULD HAVE BEEN HIT. TOOK CAR TO DEALER WHO CHECKED IT OVER AND DID SOME KIND OF UPDATE.
Corrective Action:
WHILE DRIVING 55MPH BRAKE SYSTEM ACTIVATED WITHOUT REASON, CLEAR DRY PAVED ROAD WITHOUT TRAFFIC OR OBSTRUCTIONS. HARD BRAKING BY SYSTEM FOR MAYBE 30 MPH DROP IN SPEED THEN RETURNED TO NORMAL. DRIVER AND PASSENGER WERE SHOOK UP. FELT LIKE GOING OVER RUMBLE STRIPS WHERE THEIR WERE NONE. HAD THEIR BEEN CLOSE FOLLOWING TRAFFIC WE WOULD HAVE BEEN HIT. TOOK CAR TO DEALER WHO CHECKED IT OVER AND DID SOME KIND OF UPDATE.
Additional Notes:
WHILE DRIVING 55MPH BRAKE SYSTEM ACTIVATED WITHOUT REASON, CLEAR DRY PAVED ROAD WITHOUT TRAFFIC OR OBSTRUCTIONS. HARD BRAKING BY SYSTEM FOR MAYBE 30 MPH DROP IN SPEED THEN RETURNED TO NORMAL. DRIVER AND PASSENGER WERE SHOOK UP. FELT LIKE GOING OVER RUMBLE STRIPS WHERE THEIR WERE NONE. HAD THEIR BEEN CLOSE FOLLOWING TRAFFIC WE WOULD HAVE BEEN HIT. TOOK CAR TO DEALER WHO CHECKED IT OVER AND DID SOME KIND OF UPDATE.
Mfg Campaign: 11192283
Recall Date: Mar 28, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Mfg Campaign: 11191707
Recall Date: Mar 26, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Mfg Campaign: 11191707
Recall Date: Mar 26, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
3/23/19 WHILE DRIVING IN THE MIDDLE LANE OF THE FREEWAY HWY 101SOUTH TO SAN FRANCISCO THE SUNROOF OF MY NISSAN ROGUE 2018 EXPLODED. THIS STARTLED THE DRIVER AND THE CAR SWERVED BUT THE DRIVER GOT THE CAR UNDER CONTROL. WHEN WE STOPPED TO SEE WHAT HAPPENED, THE SUNROOF GLASS HAD EXPLODED. WE HAVE HAD THE CAR FOR 9 MONTHS.
Corrective Action:
3/23/19 WHILE DRIVING IN THE MIDDLE LANE OF THE FREEWAY HWY 101SOUTH TO SAN FRANCISCO THE SUNROOF OF MY NISSAN ROGUE 2018 EXPLODED. THIS STARTLED THE DRIVER AND THE CAR SWERVED BUT THE DRIVER GOT THE CAR UNDER CONTROL. WHEN WE STOPPED TO SEE WHAT HAPPENED, THE SUNROOF GLASS HAD EXPLODED. WE HAVE HAD THE CAR FOR 9 MONTHS.
Additional Notes:
3/23/19 WHILE DRIVING IN THE MIDDLE LANE OF THE FREEWAY HWY 101SOUTH TO SAN FRANCISCO THE SUNROOF OF MY NISSAN ROGUE 2018 EXPLODED. THIS STARTLED THE DRIVER AND THE CAR SWERVED BUT THE DRIVER GOT THE CAR UNDER CONTROL. WHEN WE STOPPED TO SEE WHAT HAPPENED, THE SUNROOF GLASS HAD EXPLODED. WE HAVE HAD THE CAR FOR 9 MONTHS.
Mfg Campaign: 11191145
Recall Date: Mar 23, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Corrective Action:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Additional Notes:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Mfg Campaign: 11190840
Recall Date: Mar 22, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Corrective Action:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Additional Notes:
GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME.
Mfg Campaign: 11190840
Recall Date: Mar 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BREAK MAKES THE VEHICLE STOP MOVING WITHOUT ANY THING INFRONT THAT HAPPEN FOR 4 TIMES AND LAST LIME I WAS ON I65 NORTH TOWARD GALLATIN TN DRIVE ON 70 MPH THANKS GOODNESS NO ONE WAS RIGHT BEHIND ME AND ANOTHER THANKS TO THE TRUCK DRIVER COME ALSO TO A COMPLETE STOP BEHIND ME TO PROTECT ME FROM THE ONGOING TRAFFIC
Corrective Action:
AUTOMATIC EMERGENCY BREAK MAKES THE VEHICLE STOP MOVING WITHOUT ANY THING INFRONT THAT HAPPEN FOR 4 TIMES AND LAST LIME I WAS ON I65 NORTH TOWARD GALLATIN TN DRIVE ON 70 MPH THANKS GOODNESS NO ONE WAS RIGHT BEHIND ME AND ANOTHER THANKS TO THE TRUCK DRIVER COME ALSO TO A COMPLETE STOP BEHIND ME TO PROTECT ME FROM THE ONGOING TRAFFIC
Additional Notes:
AUTOMATIC EMERGENCY BREAK MAKES THE VEHICLE STOP MOVING WITHOUT ANY THING INFRONT THAT HAPPEN FOR 4 TIMES AND LAST LIME I WAS ON I65 NORTH TOWARD GALLATIN TN DRIVE ON 70 MPH THANKS GOODNESS NO ONE WAS RIGHT BEHIND ME AND ANOTHER THANKS TO THE TRUCK DRIVER COME ALSO TO A COMPLETE STOP BEHIND ME TO PROTECT ME FROM THE ONGOING TRAFFIC
Mfg Campaign: 11190855
Recall Date: Mar 22, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REVERSE SEEMS TO GET STUCK IN NEUTRAL,WONT REVERSE,HAD TO GO FORWARD AND REVERSE AGAIN.ALSO SINCE PURCHASE OF CAR RADIO BACK UP FREEZES. DEALER JUST SAYS RECORD ISSUE .NOT REPAIRED
Corrective Action:
REVERSE SEEMS TO GET STUCK IN NEUTRAL,WONT REVERSE,HAD TO GO FORWARD AND REVERSE AGAIN.ALSO SINCE PURCHASE OF CAR RADIO BACK UP FREEZES. DEALER JUST SAYS RECORD ISSUE .NOT REPAIRED
Additional Notes:
REVERSE SEEMS TO GET STUCK IN NEUTRAL,WONT REVERSE,HAD TO GO FORWARD AND REVERSE AGAIN.ALSO SINCE PURCHASE OF CAR RADIO BACK UP FREEZES. DEALER JUST SAYS RECORD ISSUE .NOT REPAIRED
Mfg Campaign: 11189705
Recall Date: Mar 18, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER.
Corrective Action:
WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER.
Additional Notes:
WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER.
Mfg Campaign: 11187374
Recall Date: Mar 17, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING ON A CITY STREET DURING A CLEAR DAY AT APPROXIMATELY 9AM. THE VEHICAL WAS GOING 40MPH WHEN THE FRONT COLLISION SENSOR ACTIVATED THE EMERGENCY BRAKING SYSTEM. THERE WERE NO CARS OR OBSTACLES AROUND THE VEHICLE. I WAS TRAVELING IN A STRAIGHT LINE. THE CAR SUDDENLY STOPPED. AFTER STOPPING, THE VEHICLE RETURNED TO NORMAL OPERATION AND THE COLLISION WARNING CLEARED. I HAVE SCHEDULED SERVICE TO ADDRESS MY CONCERNS WITH THE FRONT RADAR SYSTEM.
Corrective Action:
I WAS DRIVING ON A CITY STREET DURING A CLEAR DAY AT APPROXIMATELY 9AM. THE VEHICAL WAS GOING 40MPH WHEN THE FRONT COLLISION SENSOR ACTIVATED THE EMERGENCY BRAKING SYSTEM. THERE WERE NO CARS OR OBSTACLES AROUND THE VEHICLE. I WAS TRAVELING IN A STRAIGHT LINE. THE CAR SUDDENLY STOPPED. AFTER STOPPING, THE VEHICLE RETURNED TO NORMAL OPERATION AND THE COLLISION WARNING CLEARED. I HAVE SCHEDULED SERVICE TO ADDRESS MY CONCERNS WITH THE FRONT RADAR SYSTEM.
Additional Notes:
I WAS DRIVING ON A CITY STREET DURING A CLEAR DAY AT APPROXIMATELY 9AM. THE VEHICAL WAS GOING 40MPH WHEN THE FRONT COLLISION SENSOR ACTIVATED THE EMERGENCY BRAKING SYSTEM. THERE WERE NO CARS OR OBSTACLES AROUND THE VEHICLE. I WAS TRAVELING IN A STRAIGHT LINE. THE CAR SUDDENLY STOPPED. AFTER STOPPING, THE VEHICLE RETURNED TO NORMAL OPERATION AND THE COLLISION WARNING CLEARED. I HAVE SCHEDULED SERVICE TO ADDRESS MY CONCERNS WITH THE FRONT RADAR SYSTEM.
Mfg Campaign: 11185883
Recall Date: Mar 11, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN.
Corrective Action:
THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN.
Additional Notes:
THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN.
Mfg Campaign: 11185890
Recall Date: Mar 11, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Corrective Action:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Additional Notes:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Mfg Campaign: 11185083
Recall Date: Mar 8, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Corrective Action:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Additional Notes:
I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE.
Mfg Campaign: 11185083
Recall Date: Mar 8, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING SYSTEM ON MY VEHICLE INITIATES WHEN NOT NEEDED INTERMITTENTLY. NO VEHICLES, OBJECTS, ITEMS, CURBS, ETC IN VICINITY OR IN FRONT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP FOR VOLUNTARY AEB UPDATE, PER NOTICE FROM NISSAN, AND DUE TO IT NOT BEING 'ACTIVE' CODE, UPDATE COULD NOT BE PERFORMED. WAS EXPLAINED TO ME THAT CODE COULD BE SEEN AS HAVING 'POPPED', BUT DUE TO CAR HAVING BEEN TURNED OFF AND THEN TURNED ON PRIOR TO BEING AT DEALERSHIP FOR INSPECTION, THEIR MAINTENANCE PROCESSES PREVENT THE SOFTWARE UPDATE. IT WAS FURTHER EXPLAINED TO ME THAT ONCE I TURN CAR OFF AFTER THE AEB EVENT, THAT IT IS NO LONGER AN ACTIVE CODE, BUT BECOMES A PASSIVE CODE. THIS BECOMES AN ISSUE DUE THE VERY NATURE OF REQUIRING AN ACTIVE CODE, AS I WILL ASSUME THAT NOT ALL OWNERS ARE ABLE TO GO DIRECTLY FROM THE AEB ACTIVATION STRAIGHT TO A NISSAN DEALER (I MYSELF HAVE THIS ISSUE AS IT HAS REPEATEDLY HAPPENED TO ME IN THE MORNINGS ON MY WAY TO CAMPUS OR WORK AND AM UNABLE TO TAKE IT TO DEALER WITHOUT HAVING THE CAR TURNED OFF FOR SOME TIME.). THIS SHOULD BE ELEVATED TO A WARRANTY RECALL REGARDLESS OF ACTIVE CODE OR NOT, AS HAVING A SOFTWARE ISSUE REGARDING A BRAKING SYSTEM SHOULD BE CONSIDERED MORE THAN JUST INCONVENIENT.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING SYSTEM ON MY VEHICLE INITIATES WHEN NOT NEEDED INTERMITTENTLY. NO VEHICLES, OBJECTS, ITEMS, CURBS, ETC IN VICINITY OR IN FRONT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP FOR VOLUNTARY AEB UPDATE, PER NOTICE FROM NISSAN, AND DUE TO IT NOT BEING 'ACTIVE' CODE, UPDATE COULD NOT BE PERFORMED. WAS EXPLAINED TO ME THAT CODE COULD BE SEEN AS HAVING 'POPPED', BUT DUE TO CAR HAVING BEEN TURNED OFF AND THEN TURNED ON PRIOR TO BEING AT DEALERSHIP FOR INSPECTION, THEIR MAINTENANCE PROCESSES PREVENT THE SOFTWARE UPDATE. IT WAS FURTHER EXPLAINED TO ME THAT ONCE I TURN CAR OFF AFTER THE AEB EVENT, THAT IT IS NO LONGER AN ACTIVE CODE, BUT BECOMES A PASSIVE CODE. THIS BECOMES AN ISSUE DUE THE VERY NATURE OF REQUIRING AN ACTIVE CODE, AS I WILL ASSUME THAT NOT ALL OWNERS ARE ABLE TO GO DIRECTLY FROM THE AEB ACTIVATION STRAIGHT TO A NISSAN DEALER (I MYSELF HAVE THIS ISSUE AS IT HAS REPEATEDLY HAPPENED TO ME IN THE MORNINGS ON MY WAY TO CAMPUS OR WORK AND AM UNABLE TO TAKE IT TO DEALER WITHOUT HAVING THE CAR TURNED OFF FOR SOME TIME.). THIS SHOULD BE ELEVATED TO A WARRANTY RECALL REGARDLESS OF ACTIVE CODE OR NOT, AS HAVING A SOFTWARE ISSUE REGARDING A BRAKING SYSTEM SHOULD BE CONSIDERED MORE THAN JUST INCONVENIENT.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING SYSTEM ON MY VEHICLE INITIATES WHEN NOT NEEDED INTERMITTENTLY. NO VEHICLES, OBJECTS, ITEMS, CURBS, ETC IN VICINITY OR IN FRONT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP FOR VOLUNTARY AEB UPDATE, PER NOTICE FROM NISSAN, AND DUE TO IT NOT BEING 'ACTIVE' CODE, UPDATE COULD NOT BE PERFORMED. WAS EXPLAINED TO ME THAT CODE COULD BE SEEN AS HAVING 'POPPED', BUT DUE TO CAR HAVING BEEN TURNED OFF AND THEN TURNED ON PRIOR TO BEING AT DEALERSHIP FOR INSPECTION, THEIR MAINTENANCE PROCESSES PREVENT THE SOFTWARE UPDATE. IT WAS FURTHER EXPLAINED TO ME THAT ONCE I TURN CAR OFF AFTER THE AEB EVENT, THAT IT IS NO LONGER AN ACTIVE CODE, BUT BECOMES A PASSIVE CODE. THIS BECOMES AN ISSUE DUE THE VERY NATURE OF REQUIRING AN ACTIVE CODE, AS I WILL ASSUME THAT NOT ALL OWNERS ARE ABLE TO GO DIRECTLY FROM THE AEB ACTIVATION STRAIGHT TO A NISSAN DEALER (I MYSELF HAVE THIS ISSUE AS IT HAS REPEATEDLY HAPPENED TO ME IN THE MORNINGS ON MY WAY TO CAMPUS OR WORK AND AM UNABLE TO TAKE IT TO DEALER WITHOUT HAVING THE CAR TURNED OFF FOR SOME TIME.). THIS SHOULD BE ELEVATED TO A WARRANTY RECALL REGARDLESS OF ACTIVE CODE OR NOT, AS HAVING A SOFTWARE ISSUE REGARDING A BRAKING SYSTEM SHOULD BE CONSIDERED MORE THAN JUST INCONVENIENT.
Mfg Campaign: 11185132
Recall Date: Mar 8, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114.
Mfg Campaign: 11183406
Recall Date: Mar 1, 2019
Nissan North America, Inc.
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
2018 AWD HYBRID NISSAN ROGUE. CONSUMER WRITES WITH CONCERNS FOR UNCOMFORTABLE/ POTENTIALLY DANGEROUS HEADREST. *AS *TR
Corrective Action:
2018 AWD HYBRID NISSAN ROGUE. CONSUMER WRITES WITH CONCERNS FOR UNCOMFORTABLE/ POTENTIALLY DANGEROUS HEADREST. *AS *TR
Additional Notes:
2018 AWD HYBRID NISSAN ROGUE. CONSUMER WRITES WITH CONCERNS FOR UNCOMFORTABLE/ POTENTIALLY DANGEROUS HEADREST. *AS *TR
Mfg Campaign: 11162749
Recall Date: Feb 20, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKE ACTIVATES (SLAMS ON BRAKES ACCOMPANIED BY VISUAL AND AUDIBLE WARNING) WITH NO VEHICLE OR OBSTRUCTION IN LANE AHEAD. VEHICLE WAS MOVING ON A CITY STREET. I'VE HAD THE VEHICLE 3 MONTHS AND IT HAS HAPPENED 4 TIMES SO FAR. DEALER RAN SOFTWARE UPDATE, BUT DIDN'T CORRECT PROBLEM.
Corrective Action:
AUTOMATIC EMERGENCY BRAKE ACTIVATES (SLAMS ON BRAKES ACCOMPANIED BY VISUAL AND AUDIBLE WARNING) WITH NO VEHICLE OR OBSTRUCTION IN LANE AHEAD. VEHICLE WAS MOVING ON A CITY STREET. I'VE HAD THE VEHICLE 3 MONTHS AND IT HAS HAPPENED 4 TIMES SO FAR. DEALER RAN SOFTWARE UPDATE, BUT DIDN'T CORRECT PROBLEM.
Additional Notes:
AUTOMATIC EMERGENCY BRAKE ACTIVATES (SLAMS ON BRAKES ACCOMPANIED BY VISUAL AND AUDIBLE WARNING) WITH NO VEHICLE OR OBSTRUCTION IN LANE AHEAD. VEHICLE WAS MOVING ON A CITY STREET. I'VE HAD THE VEHICLE 3 MONTHS AND IT HAS HAPPENED 4 TIMES SO FAR. DEALER RAN SOFTWARE UPDATE, BUT DIDN'T CORRECT PROBLEM.
Mfg Campaign: 11180813
Recall Date: Feb 18, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NISSAN ROGUE 2018 HAS AN ISSUE WITH THE FORWARD COLLISION AVOIDANCE. I STARTED EXPERIENCING THIS PROBLEM AS SOON AS I BOUGHT IT IN MARCH 2018. THE FIRST TIME IT HAPPENED WAS ON A NORMAL ROAD, I WAS DRIVING AT ABOUT 40MPH AND JUST CROSSING AN INTERSECTION THE CAR EMITTED FEW BEEPS AND SLOWED DOWN FOR ABOUT 3 SECONDS AND THEN WENT BACK TO NORMAL SPEED. AFTER THAT EPISODE I TOOK THE CAR BACK TO THE DEALER ON MARCH 30TH TO CHECK IT. THE RESULT WAS THAT THERE WAS NO ERROR CODE AND ALL WAS WORKING AS NORMAL. I TOOK THE CAR BACK AND THE SAME ISSUE HAPPENED FEW OTHER TIMES. WHEN PASSING THROUGH THAT SAME INTERSECTION THE SAME ISSUE HAPPENED MAYBE OTHER 5 TIMES. IT USUALLY HAPPENS IN INTERSECTIONS WHEN PASSING BELOW TRAFFIC LIGHTS. JUST 2 DAYS AGO ON THE 4TH IT HAPPENED INSIDE A GARAGE WHEN I WAS GOING AT 20 MPH. I AM SEEING A LOT OF COMPLAINTS ON THIS AND NISSAN IS NOT DOING ANYTHING. I LIKE THE CAR BUT I CANNOT KEEP IT WITH THIS DEFECT.
Corrective Action:
MY NISSAN ROGUE 2018 HAS AN ISSUE WITH THE FORWARD COLLISION AVOIDANCE. I STARTED EXPERIENCING THIS PROBLEM AS SOON AS I BOUGHT IT IN MARCH 2018. THE FIRST TIME IT HAPPENED WAS ON A NORMAL ROAD, I WAS DRIVING AT ABOUT 40MPH AND JUST CROSSING AN INTERSECTION THE CAR EMITTED FEW BEEPS AND SLOWED DOWN FOR ABOUT 3 SECONDS AND THEN WENT BACK TO NORMAL SPEED. AFTER THAT EPISODE I TOOK THE CAR BACK TO THE DEALER ON MARCH 30TH TO CHECK IT. THE RESULT WAS THAT THERE WAS NO ERROR CODE AND ALL WAS WORKING AS NORMAL. I TOOK THE CAR BACK AND THE SAME ISSUE HAPPENED FEW OTHER TIMES. WHEN PASSING THROUGH THAT SAME INTERSECTION THE SAME ISSUE HAPPENED MAYBE OTHER 5 TIMES. IT USUALLY HAPPENS IN INTERSECTIONS WHEN PASSING BELOW TRAFFIC LIGHTS. JUST 2 DAYS AGO ON THE 4TH IT HAPPENED INSIDE A GARAGE WHEN I WAS GOING AT 20 MPH. I AM SEEING A LOT OF COMPLAINTS ON THIS AND NISSAN IS NOT DOING ANYTHING. I LIKE THE CAR BUT I CANNOT KEEP IT WITH THIS DEFECT.
Additional Notes:
MY NISSAN ROGUE 2018 HAS AN ISSUE WITH THE FORWARD COLLISION AVOIDANCE. I STARTED EXPERIENCING THIS PROBLEM AS SOON AS I BOUGHT IT IN MARCH 2018. THE FIRST TIME IT HAPPENED WAS ON A NORMAL ROAD, I WAS DRIVING AT ABOUT 40MPH AND JUST CROSSING AN INTERSECTION THE CAR EMITTED FEW BEEPS AND SLOWED DOWN FOR ABOUT 3 SECONDS AND THEN WENT BACK TO NORMAL SPEED. AFTER THAT EPISODE I TOOK THE CAR BACK TO THE DEALER ON MARCH 30TH TO CHECK IT. THE RESULT WAS THAT THERE WAS NO ERROR CODE AND ALL WAS WORKING AS NORMAL. I TOOK THE CAR BACK AND THE SAME ISSUE HAPPENED FEW OTHER TIMES. WHEN PASSING THROUGH THAT SAME INTERSECTION THE SAME ISSUE HAPPENED MAYBE OTHER 5 TIMES. IT USUALLY HAPPENS IN INTERSECTIONS WHEN PASSING BELOW TRAFFIC LIGHTS. JUST 2 DAYS AGO ON THE 4TH IT HAPPENED INSIDE A GARAGE WHEN I WAS GOING AT 20 MPH. I AM SEEING A LOT OF COMPLAINTS ON THIS AND NISSAN IS NOT DOING ANYTHING. I LIKE THE CAR BUT I CANNOT KEEP IT WITH THIS DEFECT.
Mfg Campaign: 11174713
Recall Date: Feb 6, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NISSAN JUST RELEASED A CUSTOMER INITIATIVE LETTER PERTAINING TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM THAT STATES THE SYSTEM MAY ACTIVATE ON ITS OWN CAUSING THE VEHICLE TO STOP SUDDENLY. NISSAN APPARENTLY HAS A FIX FOR IT BUT IT HAS TO HAPPEN FIRST. THIS SYSTEM ALREADY HAD A PROGRAM UPDATE APPLIED TO IT AND THE SYSTEM STILL DEACTIVATED ITSELF AFTER DRIVING. THERE HAVE BEEN A LOT OF COMPLAINTS ON THIS SYSTEM AND IT IS STILL NOT FIXED. *DT MANUFACTURER WAS CONTACTED.*JB
Corrective Action:
NISSAN JUST RELEASED A CUSTOMER INITIATIVE LETTER PERTAINING TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM THAT STATES THE SYSTEM MAY ACTIVATE ON ITS OWN CAUSING THE VEHICLE TO STOP SUDDENLY. NISSAN APPARENTLY HAS A FIX FOR IT BUT IT HAS TO HAPPEN FIRST. THIS SYSTEM ALREADY HAD A PROGRAM UPDATE APPLIED TO IT AND THE SYSTEM STILL DEACTIVATED ITSELF AFTER DRIVING. THERE HAVE BEEN A LOT OF COMPLAINTS ON THIS SYSTEM AND IT IS STILL NOT FIXED. *DT MANUFACTURER WAS CONTACTED.*JB
Additional Notes:
NISSAN JUST RELEASED A CUSTOMER INITIATIVE LETTER PERTAINING TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM THAT STATES THE SYSTEM MAY ACTIVATE ON ITS OWN CAUSING THE VEHICLE TO STOP SUDDENLY. NISSAN APPARENTLY HAS A FIX FOR IT BUT IT HAS TO HAPPEN FIRST. THIS SYSTEM ALREADY HAD A PROGRAM UPDATE APPLIED TO IT AND THE SYSTEM STILL DEACTIVATED ITSELF AFTER DRIVING. THERE HAVE BEEN A LOT OF COMPLAINTS ON THIS SYSTEM AND IT IS STILL NOT FIXED. *DT MANUFACTURER WAS CONTACTED.*JB
Mfg Campaign: 11174842
Recall Date: Feb 6, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS VEHICLE IS EQUIPPED WITH A FRONT RADAR SYSTEM WHICH WILL APPLY EMERGENCY BREAKING IF OBJECTS ARE SENSED TO BE IN FRONT OF THE VEHICLE WHILE IT'S IN MOTION. ON JAN 29, 2019, MY VEHICLE ENGAGED EMERGENCY BRAKING WHILE I WAS CROSSING A RAILROAD CROSSING ON A ROUGH CITY STREET. THE VEHICLE BEGAN BEEPING, CAME TO A COMPLETE STOP, THE BRAKE PEDAL AUTOMATICALLY PRESSED ALL THE WAY DOWN, AND WOULD NOT DRIVE UNTIL I PRESSED THE BRAKE. THIS LEFT ME SITTING ON AN ACTIVE RAIL CROSSING WITH A VEHICLE COMING UP BEHIND ME. THIS SIMILAR SITUATION HAS HAPPENED TO ME SEVERAL OTHER TIMES WHILE CROSSING UNDER BRIDGES AND ENTERING PARKING GARAGES BUT IN THOSE CASES, ONLY LIGHT BRAKING OCCURRED AND I WAS ABLE TO PROCEED WITHOUT NEEDING TO PRESS THE BRAKE.
Corrective Action:
THIS VEHICLE IS EQUIPPED WITH A FRONT RADAR SYSTEM WHICH WILL APPLY EMERGENCY BREAKING IF OBJECTS ARE SENSED TO BE IN FRONT OF THE VEHICLE WHILE IT'S IN MOTION. ON JAN 29, 2019, MY VEHICLE ENGAGED EMERGENCY BRAKING WHILE I WAS CROSSING A RAILROAD CROSSING ON A ROUGH CITY STREET. THE VEHICLE BEGAN BEEPING, CAME TO A COMPLETE STOP, THE BRAKE PEDAL AUTOMATICALLY PRESSED ALL THE WAY DOWN, AND WOULD NOT DRIVE UNTIL I PRESSED THE BRAKE. THIS LEFT ME SITTING ON AN ACTIVE RAIL CROSSING WITH A VEHICLE COMING UP BEHIND ME. THIS SIMILAR SITUATION HAS HAPPENED TO ME SEVERAL OTHER TIMES WHILE CROSSING UNDER BRIDGES AND ENTERING PARKING GARAGES BUT IN THOSE CASES, ONLY LIGHT BRAKING OCCURRED AND I WAS ABLE TO PROCEED WITHOUT NEEDING TO PRESS THE BRAKE.
Additional Notes:
THIS VEHICLE IS EQUIPPED WITH A FRONT RADAR SYSTEM WHICH WILL APPLY EMERGENCY BREAKING IF OBJECTS ARE SENSED TO BE IN FRONT OF THE VEHICLE WHILE IT'S IN MOTION. ON JAN 29, 2019, MY VEHICLE ENGAGED EMERGENCY BRAKING WHILE I WAS CROSSING A RAILROAD CROSSING ON A ROUGH CITY STREET. THE VEHICLE BEGAN BEEPING, CAME TO A COMPLETE STOP, THE BRAKE PEDAL AUTOMATICALLY PRESSED ALL THE WAY DOWN, AND WOULD NOT DRIVE UNTIL I PRESSED THE BRAKE. THIS LEFT ME SITTING ON AN ACTIVE RAIL CROSSING WITH A VEHICLE COMING UP BEHIND ME. THIS SIMILAR SITUATION HAS HAPPENED TO ME SEVERAL OTHER TIMES WHILE CROSSING UNDER BRIDGES AND ENTERING PARKING GARAGES BUT IN THOSE CASES, ONLY LIGHT BRAKING OCCURRED AND I WAS ABLE TO PROCEED WITHOUT NEEDING TO PRESS THE BRAKE.
Mfg Campaign: 11173666
Recall Date: Feb 2, 2019
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