Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I BOUGHT MY NEW NISSAN ROGUE 2018 ON JULY 7, 2018. LAST FRIDAY AUG 17 AT 4:30 PM,I WAS DRIVING MY CAR AND IT STOPPED BY ITSELF ON TOP OF THE TRAIN TRACKS IN FARMINGDALE, NY., LIKE IT HAD AN ELECTRONIC PANIC. THANK GOD I DIDN'T PANIC. I LOOKED TO THE RIGHT AND THE LEFT, NO TRAINS COMING, SO I PUSH THE START BUTTON AND THE CAR WORKED AGAIN, I GOT OUT OF THERE. I TOOK THE CAR TO NISSAN ON SATURDAY AND "THEY SAY" THEY FIXED THE PROBLEM. I THINK THIS UNACCEPTABLE, I COULD BE DEAD RIGHT NOW, AND ALL THE STRESS THAT WAS INVOLVED. I HEARD THE GUY AT NISSAN SAYING THIS HAS BEEN HAPPENING TO OTHER ROGUES. THEY SHOULDN'T BE ALLOWED TO SELL CARS WITH THAT KIND OF PROBLEM.
Corrective Action:
I BOUGHT MY NEW NISSAN ROGUE 2018 ON JULY 7, 2018. LAST FRIDAY AUG 17 AT 4:30 PM,I WAS DRIVING MY CAR AND IT STOPPED BY ITSELF ON TOP OF THE TRAIN TRACKS IN FARMINGDALE, NY., LIKE IT HAD AN ELECTRONIC PANIC. THANK GOD I DIDN'T PANIC. I LOOKED TO THE RIGHT AND THE LEFT, NO TRAINS COMING, SO I PUSH THE START BUTTON AND THE CAR WORKED AGAIN, I GOT OUT OF THERE. I TOOK THE CAR TO NISSAN ON SATURDAY AND "THEY SAY" THEY FIXED THE PROBLEM. I THINK THIS UNACCEPTABLE, I COULD BE DEAD RIGHT NOW, AND ALL THE STRESS THAT WAS INVOLVED. I HEARD THE GUY AT NISSAN SAYING THIS HAS BEEN HAPPENING TO OTHER ROGUES. THEY SHOULDN'T BE ALLOWED TO SELL CARS WITH THAT KIND OF PROBLEM.
Additional Notes:
I BOUGHT MY NEW NISSAN ROGUE 2018 ON JULY 7, 2018. LAST FRIDAY AUG 17 AT 4:30 PM,I WAS DRIVING MY CAR AND IT STOPPED BY ITSELF ON TOP OF THE TRAIN TRACKS IN FARMINGDALE, NY., LIKE IT HAD AN ELECTRONIC PANIC. THANK GOD I DIDN'T PANIC. I LOOKED TO THE RIGHT AND THE LEFT, NO TRAINS COMING, SO I PUSH THE START BUTTON AND THE CAR WORKED AGAIN, I GOT OUT OF THERE. I TOOK THE CAR TO NISSAN ON SATURDAY AND "THEY SAY" THEY FIXED THE PROBLEM. I THINK THIS UNACCEPTABLE, I COULD BE DEAD RIGHT NOW, AND ALL THE STRESS THAT WAS INVOLVED. I HEARD THE GUY AT NISSAN SAYING THIS HAS BEEN HAPPENING TO OTHER ROGUES. THEY SHOULDN'T BE ALLOWED TO SELL CARS WITH THAT KIND OF PROBLEM.
Mfg Campaign: 11122783
Recall Date: Aug 27, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED ROGUE WITH 7 MILES ON IT. ON DRIVE HOME, THE RADIO/NAVIGATION DISPLAY CONTINUOUSLY RESET ITSELF UNTIL UNIT OVERHEATED AND COMPLETELY SHUT DOWN. THIS REPEATED ITSELF EVERY DAY UNTIL BROUGHT IT TO DEALERSHIP AND THEY SAID IT WAS PROBABLY DUE TO A BAD RADIO UNIT AND WILL REPLACE IT.
Corrective Action:
PURCHASED ROGUE WITH 7 MILES ON IT. ON DRIVE HOME, THE RADIO/NAVIGATION DISPLAY CONTINUOUSLY RESET ITSELF UNTIL UNIT OVERHEATED AND COMPLETELY SHUT DOWN. THIS REPEATED ITSELF EVERY DAY UNTIL BROUGHT IT TO DEALERSHIP AND THEY SAID IT WAS PROBABLY DUE TO A BAD RADIO UNIT AND WILL REPLACE IT.
Additional Notes:
PURCHASED ROGUE WITH 7 MILES ON IT. ON DRIVE HOME, THE RADIO/NAVIGATION DISPLAY CONTINUOUSLY RESET ITSELF UNTIL UNIT OVERHEATED AND COMPLETELY SHUT DOWN. THIS REPEATED ITSELF EVERY DAY UNTIL BROUGHT IT TO DEALERSHIP AND THEY SAID IT WAS PROBABLY DUE TO A BAD RADIO UNIT AND WILL REPLACE IT.
Mfg Campaign: 11121854
Recall Date: Aug 23, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Corrective Action:
TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Additional Notes:
TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Mfg Campaign: 11120674
Recall Date: Aug 17, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE RADIO/NAVIGATION HAS REBOOTED TWICE WHICH DISABLES EVERYTHING UNTIL IT RESTARTS ALSO WHILE DRIVING BETWEEN 35-40 MILES AND HOUR ON A NORMAL 2 LANE ROAD WITH NO OTHER CARS AROUND AND PASSING THROUGH AN INTERSECTION THE EMERGENCY BRAKING SYSTEM ENGAGED AND THE STARTED TO BRAKE HARD, THE WARNING IN THE CAR WENT OFF AS WELL. I HAD NO IDEA WHAT HAPPENED AND IT DISENGAGED WITHIN A SECOND OR TWO AND I CONTINUED ONE MY WAY. THE CAR WAS PURCHASED ABOUT 3 MONTHS AGO AND HAS 3,600 MILES ON IT. BASED ON READING THIS THREADS, THIS IS A PROBLEM THAT IS WELL KNOWN ON THIS MODEL.
Corrective Action:
THE RADIO/NAVIGATION HAS REBOOTED TWICE WHICH DISABLES EVERYTHING UNTIL IT RESTARTS ALSO WHILE DRIVING BETWEEN 35-40 MILES AND HOUR ON A NORMAL 2 LANE ROAD WITH NO OTHER CARS AROUND AND PASSING THROUGH AN INTERSECTION THE EMERGENCY BRAKING SYSTEM ENGAGED AND THE STARTED TO BRAKE HARD, THE WARNING IN THE CAR WENT OFF AS WELL. I HAD NO IDEA WHAT HAPPENED AND IT DISENGAGED WITHIN A SECOND OR TWO AND I CONTINUED ONE MY WAY. THE CAR WAS PURCHASED ABOUT 3 MONTHS AGO AND HAS 3,600 MILES ON IT. BASED ON READING THIS THREADS, THIS IS A PROBLEM THAT IS WELL KNOWN ON THIS MODEL.
Additional Notes:
THE RADIO/NAVIGATION HAS REBOOTED TWICE WHICH DISABLES EVERYTHING UNTIL IT RESTARTS ALSO WHILE DRIVING BETWEEN 35-40 MILES AND HOUR ON A NORMAL 2 LANE ROAD WITH NO OTHER CARS AROUND AND PASSING THROUGH AN INTERSECTION THE EMERGENCY BRAKING SYSTEM ENGAGED AND THE STARTED TO BRAKE HARD, THE WARNING IN THE CAR WENT OFF AS WELL. I HAD NO IDEA WHAT HAPPENED AND IT DISENGAGED WITHIN A SECOND OR TWO AND I CONTINUED ONE MY WAY. THE CAR WAS PURCHASED ABOUT 3 MONTHS AGO AND HAS 3,600 MILES ON IT. BASED ON READING THIS THREADS, THIS IS A PROBLEM THAT IS WELL KNOWN ON THIS MODEL.
Mfg Campaign: 11119475
Recall Date: Aug 12, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
FORWARD COLLISION AVOIDANCE BRAND NEW 2018 ROGUE WITH LESS THAN 1000 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED WHEN THERE WAS NO OBSTRUCTIONS IN THE ROAD. ALMOST CAUSED A REAR END COLLISION. DOOR AJAR WARNING AGAIN, THIS IS A NEW 2018 ROUGE SPORT WITH LESS THAN 700 MILES. THE DOOR AJAR WARNING WON'T TURN OFF, EVEN THOUGH THE DOOR IS SECURELY CLOSED. THE OVERHEAD LIGHT STAYS ON AS WELL.
Corrective Action:
FORWARD COLLISION AVOIDANCE BRAND NEW 2018 ROGUE WITH LESS THAN 1000 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED WHEN THERE WAS NO OBSTRUCTIONS IN THE ROAD. ALMOST CAUSED A REAR END COLLISION. DOOR AJAR WARNING AGAIN, THIS IS A NEW 2018 ROUGE SPORT WITH LESS THAN 700 MILES. THE DOOR AJAR WARNING WON'T TURN OFF, EVEN THOUGH THE DOOR IS SECURELY CLOSED. THE OVERHEAD LIGHT STAYS ON AS WELL.
Additional Notes:
FORWARD COLLISION AVOIDANCE BRAND NEW 2018 ROGUE WITH LESS THAN 1000 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED WHEN THERE WAS NO OBSTRUCTIONS IN THE ROAD. ALMOST CAUSED A REAR END COLLISION. DOOR AJAR WARNING AGAIN, THIS IS A NEW 2018 ROUGE SPORT WITH LESS THAN 700 MILES. THE DOOR AJAR WARNING WON'T TURN OFF, EVEN THOUGH THE DOOR IS SECURELY CLOSED. THE OVERHEAD LIGHT STAYS ON AS WELL.
Mfg Campaign: 11118604
Recall Date: Aug 8, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES
Potential Consequences:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Corrective Action:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Additional Notes:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Mfg Campaign: 11118241
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Corrective Action:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Additional Notes:
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Mfg Campaign: 11118241
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WHILE DRIVING STRAIGHT AT APPROXIMATELY 25-30 MPH ON A CITY STREET WITH A SLIGHT INCLINE AND NO OTHER VEHICLES AROUND OR INCONSISTENCIES IN THE ROAD SURFACE, THE VEHICLE MADE A HARD AND ABRUPT DECELERATION COMBINED WITH A GRINDING SOUND FOR ABOUT 2-3 SECONDS THEN RESUMED NORMAL OPERATION. THE VEHICLE HAD BEEN PURCHASED 2 DAYS EARLIER AND HAD ABOUT 40 MILES ON THE ODOMETER. WHEN CONTACTED, THE SALES STAFF CLAIMED NO KNOWLEDGE OF A PROBLEM BUT THE DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGED THEY HAD A TECHNICAL SERVICE BULLETIN (TSB 18-041A) ALERTING THEM OF THE ISSUE AND THEY HAD IN FACT DEALT WITH SIMILAR SITUATIONS WITHIN THAT SERVICE DEPARTMENT. THEY RAN DIAGNOSTIC TESTS ON OUR VEHICLE AND THE LASER CONTROL MODULE FOR THE EMERGENCY BRAKING SYSTEM FAILED. THEY REPROGRAMMED IT, TESTED IT, AND IT FAILED AGAIN. THEY ORDERED A NEW CKD LASER CONTROL UNIT, REPROGRAMMED IT, PERFORMED SENSOR CALIBRATION, ROAD TESTED IT AND SAY THEY VERIFIED ALL WARNING LIGHTS ARE OUT AND NO CODES ARE RESET. THEY OFFERED TO REPLACE THE VEHICLE. THIS SEEMS TO BE A RANDOM AND SYSTEMIC PROBLEM.
Corrective Action:
WHILE DRIVING STRAIGHT AT APPROXIMATELY 25-30 MPH ON A CITY STREET WITH A SLIGHT INCLINE AND NO OTHER VEHICLES AROUND OR INCONSISTENCIES IN THE ROAD SURFACE, THE VEHICLE MADE A HARD AND ABRUPT DECELERATION COMBINED WITH A GRINDING SOUND FOR ABOUT 2-3 SECONDS THEN RESUMED NORMAL OPERATION. THE VEHICLE HAD BEEN PURCHASED 2 DAYS EARLIER AND HAD ABOUT 40 MILES ON THE ODOMETER. WHEN CONTACTED, THE SALES STAFF CLAIMED NO KNOWLEDGE OF A PROBLEM BUT THE DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGED THEY HAD A TECHNICAL SERVICE BULLETIN (TSB 18-041A) ALERTING THEM OF THE ISSUE AND THEY HAD IN FACT DEALT WITH SIMILAR SITUATIONS WITHIN THAT SERVICE DEPARTMENT. THEY RAN DIAGNOSTIC TESTS ON OUR VEHICLE AND THE LASER CONTROL MODULE FOR THE EMERGENCY BRAKING SYSTEM FAILED. THEY REPROGRAMMED IT, TESTED IT, AND IT FAILED AGAIN. THEY ORDERED A NEW CKD LASER CONTROL UNIT, REPROGRAMMED IT, PERFORMED SENSOR CALIBRATION, ROAD TESTED IT AND SAY THEY VERIFIED ALL WARNING LIGHTS ARE OUT AND NO CODES ARE RESET. THEY OFFERED TO REPLACE THE VEHICLE. THIS SEEMS TO BE A RANDOM AND SYSTEMIC PROBLEM.
Additional Notes:
WHILE DRIVING STRAIGHT AT APPROXIMATELY 25-30 MPH ON A CITY STREET WITH A SLIGHT INCLINE AND NO OTHER VEHICLES AROUND OR INCONSISTENCIES IN THE ROAD SURFACE, THE VEHICLE MADE A HARD AND ABRUPT DECELERATION COMBINED WITH A GRINDING SOUND FOR ABOUT 2-3 SECONDS THEN RESUMED NORMAL OPERATION. THE VEHICLE HAD BEEN PURCHASED 2 DAYS EARLIER AND HAD ABOUT 40 MILES ON THE ODOMETER. WHEN CONTACTED, THE SALES STAFF CLAIMED NO KNOWLEDGE OF A PROBLEM BUT THE DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGED THEY HAD A TECHNICAL SERVICE BULLETIN (TSB 18-041A) ALERTING THEM OF THE ISSUE AND THEY HAD IN FACT DEALT WITH SIMILAR SITUATIONS WITHIN THAT SERVICE DEPARTMENT. THEY RAN DIAGNOSTIC TESTS ON OUR VEHICLE AND THE LASER CONTROL MODULE FOR THE EMERGENCY BRAKING SYSTEM FAILED. THEY REPROGRAMMED IT, TESTED IT, AND IT FAILED AGAIN. THEY ORDERED A NEW CKD LASER CONTROL UNIT, REPROGRAMMED IT, PERFORMED SENSOR CALIBRATION, ROAD TESTED IT AND SAY THEY VERIFIED ALL WARNING LIGHTS ARE OUT AND NO CODES ARE RESET. THEY OFFERED TO REPLACE THE VEHICLE. THIS SEEMS TO BE A RANDOM AND SYSTEMIC PROBLEM.
Mfg Campaign: 11115088
Recall Date: Aug 1, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Corrective Action:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Additional Notes:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Mfg Campaign: 11115014
Recall Date: Jul 31, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Corrective Action:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Additional Notes:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Mfg Campaign: 11115014
Recall Date: Jul 31, 2018
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Corrective Action:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Additional Notes:
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Mfg Campaign: 11115014
Recall Date: Jul 31, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WE PURCHASED 2018 NISSAN ROGUE IN JUNE. TODAY WE DROVE 75 MILES AND THE EMERGENCY BRAKING ACTIVATED 4 TIMES FOR NO REASON. ONCE ON THE INTERSTATE, ONCE ON THE OFF RAMP, AND TWICE ON THE HIGHWAY. THERE WERE NO RR TRACKS OR OTHER OBSTACLES. THIS HAS HAPPEN TO ME ON TWO OTHER OCCASIONS. THE VEHICLE HAS ALMOST 1000 MILES ON IT. I'M AFRAID SOMEONE WILL THINK I'M BRAKE CHECKING THEM! ILL BE SPEAKING TO THE DEALER, BUT I SAW OTHER COMPLAINTS HERE AND DECIDED TO REGISTER MINE ALSO. WHEN THIS HAPPENS IT SOUNDS AS IF YOU'RE DRIVING OVER 'RUMBLE STRIPS'.
Corrective Action:
WE PURCHASED 2018 NISSAN ROGUE IN JUNE. TODAY WE DROVE 75 MILES AND THE EMERGENCY BRAKING ACTIVATED 4 TIMES FOR NO REASON. ONCE ON THE INTERSTATE, ONCE ON THE OFF RAMP, AND TWICE ON THE HIGHWAY. THERE WERE NO RR TRACKS OR OTHER OBSTACLES. THIS HAS HAPPEN TO ME ON TWO OTHER OCCASIONS. THE VEHICLE HAS ALMOST 1000 MILES ON IT. I'M AFRAID SOMEONE WILL THINK I'M BRAKE CHECKING THEM! ILL BE SPEAKING TO THE DEALER, BUT I SAW OTHER COMPLAINTS HERE AND DECIDED TO REGISTER MINE ALSO. WHEN THIS HAPPENS IT SOUNDS AS IF YOU'RE DRIVING OVER 'RUMBLE STRIPS'.
Additional Notes:
WE PURCHASED 2018 NISSAN ROGUE IN JUNE. TODAY WE DROVE 75 MILES AND THE EMERGENCY BRAKING ACTIVATED 4 TIMES FOR NO REASON. ONCE ON THE INTERSTATE, ONCE ON THE OFF RAMP, AND TWICE ON THE HIGHWAY. THERE WERE NO RR TRACKS OR OTHER OBSTACLES. THIS HAS HAPPEN TO ME ON TWO OTHER OCCASIONS. THE VEHICLE HAS ALMOST 1000 MILES ON IT. I'M AFRAID SOMEONE WILL THINK I'M BRAKE CHECKING THEM! ILL BE SPEAKING TO THE DEALER, BUT I SAW OTHER COMPLAINTS HERE AND DECIDED TO REGISTER MINE ALSO. WHEN THIS HAPPENS IT SOUNDS AS IF YOU'RE DRIVING OVER 'RUMBLE STRIPS'.
Mfg Campaign: 11113371
Recall Date: Jul 24, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NAVIGATION SYSTEM SHUT DOWN WHILE DRIVING ON HIGHWAY. AFFECTED EVERYTHING ON SCREEN, RADIO, DIRECTIONS, ETC. ALSO DEACTIVATED THE BLIND SIDE DETECTION SYSTEM.
Corrective Action:
NAVIGATION SYSTEM SHUT DOWN WHILE DRIVING ON HIGHWAY. AFFECTED EVERYTHING ON SCREEN, RADIO, DIRECTIONS, ETC. ALSO DEACTIVATED THE BLIND SIDE DETECTION SYSTEM.
Additional Notes:
NAVIGATION SYSTEM SHUT DOWN WHILE DRIVING ON HIGHWAY. AFFECTED EVERYTHING ON SCREEN, RADIO, DIRECTIONS, ETC. ALSO DEACTIVATED THE BLIND SIDE DETECTION SYSTEM.
Mfg Campaign: 11112363
Recall Date: Jul 19, 2018
Nissan North America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED UNEXPECTEDLY. THE CONTACT MENTIONED THAT THE GLASS SHATTERED INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (3200 W LIBERTY AVE, PITTSBURGH, PA 15216), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,101. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED UNEXPECTEDLY. THE CONTACT MENTIONED THAT THE GLASS SHATTERED INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (3200 W LIBERTY AVE, PITTSBURGH, PA 15216), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,101. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED UNEXPECTEDLY. THE CONTACT MENTIONED THAT THE GLASS SHATTERED INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (3200 W LIBERTY AVE, PITTSBURGH, PA 15216), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,101. *TT
Mfg Campaign: 11112025
Recall Date: Jul 17, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11111659
Recall Date: Jul 16, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11111659
Recall Date: Jul 16, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11111659
Recall Date: Jul 16, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Corrective Action:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Additional Notes:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Mfg Campaign: 11110919
Recall Date: Jul 12, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Corrective Action:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Additional Notes:
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Mfg Campaign: 11110919
Recall Date: Jul 12, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED MY 2018 ROGUE SL AWD IN MID MARCH 2018 AND I HAVE BEEN DEALING WITH ISSUES SINCE MARCH 27TH. THE FIRST ISSUE THAT I'VE NOTICED WAS A VERY MAJOR INCIDENT THAT HAS HAPPENED 3 TIMES WHILE DRIVING ON THE INTERSTATE (GOT VIDEO) THE (FEB) FORWARD EMERGENCY BRAKING ENGAGED WHILE DRIVING LUCKILY NO OTHER VEHICLES WERE AROUND! ALLEGEDLY THIS ISSUE WAS RECTIFIED ON JULY 11TH! ALSO THE AUDIO SYSTEM DOES A RESET AND LOCKS UP MOST TIMES! I HAVE TO TURN THE VEHICLE OFF TO GET IT TO WORK! THE WHEELS HAVE SPOTS ON THEM VERY NOTICEABLE WHEN THE SUN REFLECTS ON THEM (HAVE PHOTO) THE DEALERSHIP FIXED THEM LOOKS GOOD THEY CLAIM THEY BUFF THEM OUT BUT THEY LOOK BRAND NEW. I'VE BEEN IN A LOANER VEHICLE SINCE JUNE 27TH AND IT'S JULY 12TH 2017.5 ROGUE SL AWD I'VE NOTICED A HUGE DIFFERENCE ESPECIALLY IN MPG I'M CURRENTLY GETTING 28.9 MPG AND IN MY 2018 I'M GETTING AN AVG OF 24-25MPG WITHOUT A/C RUNNING! THE REASON WHY WE ARE GETTING LESS GAS MILEAGE IN THE 2018 AWD IS BECAUSE THE 4X4-I SYSTEM IS RUNNING 50% TORQUE ON REAR WHEELS LONGER THEN NEEDED! IN THE '17.5 IT RUNS 50% TORQUE IN THE FIRST GEAR UPON TAKE OFF AND THEN ADJUST AS NEEDED (SWITCH YOUR DISPLAY TO THE 4X4-I AND WATCH HOW LONG THE TORQUE IS USED ON THE REAR WHEELS)! ON A DRY SURFACE YOU DO NOT NEED THAT MUCH TORQUE THROUGHOUT THE OTHER GEARS! I POINTED THAT OUT TO THE TECHNICIAN AND HE GAVE ME A SLIGHT NOD! (THE ACCELERATOR SENSOR, YAW RATE SENSOR OR 4WD CONTROLLER MAY NOT BE WORKING CORRECTLY!) AND THE FINAL ISSUE IS THE ENGINE BRAKE IS NOT ENGAGING WHEN YOU SLOW DOWN TO BETWEEN 25 TO 40 MPH THE TECH ODOMETER SHOULD RISE UP TO 2 TO 4 RPM ACCORDING TO YOUR SPEED WHILE APPROACHING A STOPLIGHT OR STOPPING AND IN THE 2018 IT DOESN'T DO THAT IT RISES UP TO ABOUT 1.5 RPMS! YOU WILL PROBABLY NOT NOTICED THAT IF YOU'VE NEVER DRIVEN A NISSAN WITH A CVT IN IT! I HOPE THIS HELPS AND WE GET THE THESE FIXED! *TT *TR
Corrective Action:
I PURCHASED MY 2018 ROGUE SL AWD IN MID MARCH 2018 AND I HAVE BEEN DEALING WITH ISSUES SINCE MARCH 27TH. THE FIRST ISSUE THAT I'VE NOTICED WAS A VERY MAJOR INCIDENT THAT HAS HAPPENED 3 TIMES WHILE DRIVING ON THE INTERSTATE (GOT VIDEO) THE (FEB) FORWARD EMERGENCY BRAKING ENGAGED WHILE DRIVING LUCKILY NO OTHER VEHICLES WERE AROUND! ALLEGEDLY THIS ISSUE WAS RECTIFIED ON JULY 11TH! ALSO THE AUDIO SYSTEM DOES A RESET AND LOCKS UP MOST TIMES! I HAVE TO TURN THE VEHICLE OFF TO GET IT TO WORK! THE WHEELS HAVE SPOTS ON THEM VERY NOTICEABLE WHEN THE SUN REFLECTS ON THEM (HAVE PHOTO) THE DEALERSHIP FIXED THEM LOOKS GOOD THEY CLAIM THEY BUFF THEM OUT BUT THEY LOOK BRAND NEW. I'VE BEEN IN A LOANER VEHICLE SINCE JUNE 27TH AND IT'S JULY 12TH 2017.5 ROGUE SL AWD I'VE NOTICED A HUGE DIFFERENCE ESPECIALLY IN MPG I'M CURRENTLY GETTING 28.9 MPG AND IN MY 2018 I'M GETTING AN AVG OF 24-25MPG WITHOUT A/C RUNNING! THE REASON WHY WE ARE GETTING LESS GAS MILEAGE IN THE 2018 AWD IS BECAUSE THE 4X4-I SYSTEM IS RUNNING 50% TORQUE ON REAR WHEELS LONGER THEN NEEDED! IN THE '17.5 IT RUNS 50% TORQUE IN THE FIRST GEAR UPON TAKE OFF AND THEN ADJUST AS NEEDED (SWITCH YOUR DISPLAY TO THE 4X4-I AND WATCH HOW LONG THE TORQUE IS USED ON THE REAR WHEELS)! ON A DRY SURFACE YOU DO NOT NEED THAT MUCH TORQUE THROUGHOUT THE OTHER GEARS! I POINTED THAT OUT TO THE TECHNICIAN AND HE GAVE ME A SLIGHT NOD! (THE ACCELERATOR SENSOR, YAW RATE SENSOR OR 4WD CONTROLLER MAY NOT BE WORKING CORRECTLY!) AND THE FINAL ISSUE IS THE ENGINE BRAKE IS NOT ENGAGING WHEN YOU SLOW DOWN TO BETWEEN 25 TO 40 MPH THE TECH ODOMETER SHOULD RISE UP TO 2 TO 4 RPM ACCORDING TO YOUR SPEED WHILE APPROACHING A STOPLIGHT OR STOPPING AND IN THE 2018 IT DOESN'T DO THAT IT RISES UP TO ABOUT 1.5 RPMS! YOU WILL PROBABLY NOT NOTICED THAT IF YOU'VE NEVER DRIVEN A NISSAN WITH A CVT IN IT! I HOPE THIS HELPS AND WE GET THE THESE FIXED! *TT *TR
Additional Notes:
I PURCHASED MY 2018 ROGUE SL AWD IN MID MARCH 2018 AND I HAVE BEEN DEALING WITH ISSUES SINCE MARCH 27TH. THE FIRST ISSUE THAT I'VE NOTICED WAS A VERY MAJOR INCIDENT THAT HAS HAPPENED 3 TIMES WHILE DRIVING ON THE INTERSTATE (GOT VIDEO) THE (FEB) FORWARD EMERGENCY BRAKING ENGAGED WHILE DRIVING LUCKILY NO OTHER VEHICLES WERE AROUND! ALLEGEDLY THIS ISSUE WAS RECTIFIED ON JULY 11TH! ALSO THE AUDIO SYSTEM DOES A RESET AND LOCKS UP MOST TIMES! I HAVE TO TURN THE VEHICLE OFF TO GET IT TO WORK! THE WHEELS HAVE SPOTS ON THEM VERY NOTICEABLE WHEN THE SUN REFLECTS ON THEM (HAVE PHOTO) THE DEALERSHIP FIXED THEM LOOKS GOOD THEY CLAIM THEY BUFF THEM OUT BUT THEY LOOK BRAND NEW. I'VE BEEN IN A LOANER VEHICLE SINCE JUNE 27TH AND IT'S JULY 12TH 2017.5 ROGUE SL AWD I'VE NOTICED A HUGE DIFFERENCE ESPECIALLY IN MPG I'M CURRENTLY GETTING 28.9 MPG AND IN MY 2018 I'M GETTING AN AVG OF 24-25MPG WITHOUT A/C RUNNING! THE REASON WHY WE ARE GETTING LESS GAS MILEAGE IN THE 2018 AWD IS BECAUSE THE 4X4-I SYSTEM IS RUNNING 50% TORQUE ON REAR WHEELS LONGER THEN NEEDED! IN THE '17.5 IT RUNS 50% TORQUE IN THE FIRST GEAR UPON TAKE OFF AND THEN ADJUST AS NEEDED (SWITCH YOUR DISPLAY TO THE 4X4-I AND WATCH HOW LONG THE TORQUE IS USED ON THE REAR WHEELS)! ON A DRY SURFACE YOU DO NOT NEED THAT MUCH TORQUE THROUGHOUT THE OTHER GEARS! I POINTED THAT OUT TO THE TECHNICIAN AND HE GAVE ME A SLIGHT NOD! (THE ACCELERATOR SENSOR, YAW RATE SENSOR OR 4WD CONTROLLER MAY NOT BE WORKING CORRECTLY!) AND THE FINAL ISSUE IS THE ENGINE BRAKE IS NOT ENGAGING WHEN YOU SLOW DOWN TO BETWEEN 25 TO 40 MPH THE TECH ODOMETER SHOULD RISE UP TO 2 TO 4 RPM ACCORDING TO YOUR SPEED WHILE APPROACHING A STOPLIGHT OR STOPPING AND IN THE 2018 IT DOESN'T DO THAT IT RISES UP TO ABOUT 1.5 RPMS! YOU WILL PROBABLY NOT NOTICED THAT IF YOU'VE NEVER DRIVEN A NISSAN WITH A CVT IN IT! I HOPE THIS HELPS AND WE GET THE THESE FIXED! *TT *TR
Mfg Campaign: 11111057
Recall Date: Jul 12, 2018
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