Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Corrective Action:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Additional Notes:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Mfg Campaign: 11110689
Recall Date: Jul 11, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Corrective Action:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Additional Notes:
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Mfg Campaign: 11110689
Recall Date: Jul 11, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Corrective Action:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Additional Notes:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Mfg Campaign: 11104075
Recall Date: Jun 26, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Corrective Action:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Additional Notes:
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Mfg Campaign: 11104075
Recall Date: Jun 26, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Corrective Action:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Additional Notes:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Mfg Campaign: 11103844
Recall Date: Jun 25, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Corrective Action:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Additional Notes:
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Mfg Campaign: 11103844
Recall Date: Jun 25, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.
Corrective Action:
AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.
Additional Notes:
AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.
Mfg Campaign: 11103437
Recall Date: Jun 22, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Corrective Action:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Additional Notes:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Mfg Campaign: 11102333
Recall Date: Jun 18, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Corrective Action:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Additional Notes:
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Mfg Campaign: 11102333
Recall Date: Jun 18, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.
Corrective Action:
WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.
Additional Notes:
WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.
Mfg Campaign: 11100117
Recall Date: Jun 6, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.
Corrective Action:
ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.
Additional Notes:
ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.
Mfg Campaign: 11099313
Recall Date: Jun 2, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC.
Corrective Action:
ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC.
Additional Notes:
ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC.
Mfg Campaign: 11098344
Recall Date: May 28, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Corrective Action:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Additional Notes:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Mfg Campaign: 11096669
Recall Date: May 18, 2018
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Corrective Action:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Additional Notes:
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Mfg Campaign: 11096669
Recall Date: May 18, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE.
Corrective Action:
ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE.
Additional Notes:
ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE.
Mfg Campaign: 11096364
Recall Date: May 16, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.
Corrective Action:
FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.
Additional Notes:
FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES.
Mfg Campaign: 11091006
Recall Date: Apr 30, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Corrective Action:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Additional Notes:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Mfg Campaign: 11089798
Recall Date: Apr 24, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Corrective Action:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Additional Notes:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Mfg Campaign: 11089798
Recall Date: Apr 24, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Corrective Action:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Additional Notes:
2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY.
Mfg Campaign: 11089798
Recall Date: Apr 24, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.
Corrective Action:
THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.
Additional Notes:
THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.
Mfg Campaign: 11089960
Recall Date: Apr 24, 2018
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