Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
Corrective Action:
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
Additional Notes:
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
Mfg Campaign: 11533786
Recall Date: Jul 22, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission jerks continually when accelerating from a stopped position until 20+ mph is reached.
Corrective Action:
Transmission jerks continually when accelerating from a stopped position until 20+ mph is reached.
Additional Notes:
Transmission jerks continually when accelerating from a stopped position until 20+ mph is reached.
Mfg Campaign: 11532881
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving my dashboard lights light up randomly. A malfunction/warning popped up. My seatbelt light came on and I was wearing my seatbelt. Often times my trunk closes on its own and has hit my head. The car does not recognize the key. I have seen the dealership for this and they fixed it, but then the issue comes back.
Corrective Action:
When driving my dashboard lights light up randomly. A malfunction/warning popped up. My seatbelt light came on and I was wearing my seatbelt. Often times my trunk closes on its own and has hit my head. The car does not recognize the key. I have seen the dealership for this and they fixed it, but then the issue comes back.
Additional Notes:
When driving my dashboard lights light up randomly. A malfunction/warning popped up. My seatbelt light came on and I was wearing my seatbelt. Often times my trunk closes on its own and has hit my head. The car does not recognize the key. I have seen the dealership for this and they fixed it, but then the issue comes back.
Mfg Campaign: 11532472
Recall Date: Jul 15, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am driving feel vibrating shake on Brake front and rear 4 bad
Corrective Action:
I am driving feel vibrating shake on Brake front and rear 4 bad
Additional Notes:
I am driving feel vibrating shake on Brake front and rear 4 bad
Mfg Campaign: 11531716
Recall Date: Jul 11, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Corrective Action:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Additional Notes:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Mfg Campaign: 11531359
Recall Date: Jul 10, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Corrective Action:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Additional Notes:
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Mfg Campaign: 11531359
Recall Date: Jul 10, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11530874
Recall Date: Jul 7, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason.
Corrective Action:
The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason.
Additional Notes:
The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason.
Mfg Campaign: 11530123
Recall Date: Jul 3, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Corrective Action:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Additional Notes:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Mfg Campaign: 11529920
Recall Date: Jul 1, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Corrective Action:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Additional Notes:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Mfg Campaign: 11529920
Recall Date: Jul 1, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Corrective Action:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Additional Notes:
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
Mfg Campaign: 11529920
Recall Date: Jul 1, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Purchased a new 2018 Nissan Rogue. Purchased the Nissan Gold warranty for 7 hrs and 100,000 miles. Recently the drivers seat came very loose and was moving all directions making driving dangerous. Took the vehicle to the Nissan dealer we purchased from for repair. They reported the seat frame’ s rivets had broken and failed. Then they informed us the problem was not under warranty.cost to repair was to be 1,600 to replace the entire seat frame. The vehicle was less than 5 hrs old and mileage of 63k. Also I was told by Nissan personal that the problem was well known and a frequent safety concern, but Nissan corporation is refusing to repair or replace the seat frame, even under a very comprehensive extended warranty. I researched this type of complaint and yes it is a common problem that could lead to serious accidents. I am asking you to research this and order Nissan to fix the problems.
Corrective Action:
Purchased a new 2018 Nissan Rogue. Purchased the Nissan Gold warranty for 7 hrs and 100,000 miles. Recently the drivers seat came very loose and was moving all directions making driving dangerous. Took the vehicle to the Nissan dealer we purchased from for repair. They reported the seat frame’ s rivets had broken and failed. Then they informed us the problem was not under warranty.cost to repair was to be 1,600 to replace the entire seat frame. The vehicle was less than 5 hrs old and mileage of 63k. Also I was told by Nissan personal that the problem was well known and a frequent safety concern, but Nissan corporation is refusing to repair or replace the seat frame, even under a very comprehensive extended warranty. I researched this type of complaint and yes it is a common problem that could lead to serious accidents. I am asking you to research this and order Nissan to fix the problems.
Additional Notes:
Purchased a new 2018 Nissan Rogue. Purchased the Nissan Gold warranty for 7 hrs and 100,000 miles. Recently the drivers seat came very loose and was moving all directions making driving dangerous. Took the vehicle to the Nissan dealer we purchased from for repair. They reported the seat frame’ s rivets had broken and failed. Then they informed us the problem was not under warranty.cost to repair was to be 1,600 to replace the entire seat frame. The vehicle was less than 5 hrs old and mileage of 63k. Also I was told by Nissan personal that the problem was well known and a frequent safety concern, but Nissan corporation is refusing to repair or replace the seat frame, even under a very comprehensive extended warranty. I researched this type of complaint and yes it is a common problem that could lead to serious accidents. I am asking you to research this and order Nissan to fix the problems.
Mfg Campaign: 11529478
Recall Date: Jun 28, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the repair was unavailable. The dealer performed a temporary fix on the jackknife-style key. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the repair was unavailable. The dealer performed a temporary fix on the jackknife-style key. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the repair was unavailable. The dealer performed a temporary fix on the jackknife-style key. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11527881
Recall Date: Jun 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring.
Corrective Action:
Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring.
Additional Notes:
Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring.
Mfg Campaign: 11525864
Recall Date: Jun 7, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2018 Nissan Rogue SUV: Hood suddenly flew open while driving about 30-35 mph. I was able to safely pull over; although hood and fenders were damaged, I could close the hood and subsequently brought it to a Nissan dealer. A tech at the dealership identified the problem as a "frozen" (open) hood latch. I am awaiting an insurance adjuster to inspect the car. There were no warnings or any symptoms of problems prior to this incident. Had this happened at faster speeds, or on a multi-lane highway, who knows what consequences could have ensued.
Corrective Action:
2018 Nissan Rogue SUV: Hood suddenly flew open while driving about 30-35 mph. I was able to safely pull over; although hood and fenders were damaged, I could close the hood and subsequently brought it to a Nissan dealer. A tech at the dealership identified the problem as a "frozen" (open) hood latch. I am awaiting an insurance adjuster to inspect the car. There were no warnings or any symptoms of problems prior to this incident. Had this happened at faster speeds, or on a multi-lane highway, who knows what consequences could have ensued.
Additional Notes:
2018 Nissan Rogue SUV: Hood suddenly flew open while driving about 30-35 mph. I was able to safely pull over; although hood and fenders were damaged, I could close the hood and subsequently brought it to a Nissan dealer. A tech at the dealership identified the problem as a "frozen" (open) hood latch. I am awaiting an insurance adjuster to inspect the car. There were no warnings or any symptoms of problems prior to this incident. Had this happened at faster speeds, or on a multi-lane highway, who knows what consequences could have ensued.
Mfg Campaign: 11525222
Recall Date: Jun 3, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Corrective Action:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Additional Notes:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Mfg Campaign: 11523431
Recall Date: May 23, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Corrective Action:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Additional Notes:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Mfg Campaign: 11523431
Recall Date: May 23, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Corrective Action:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Additional Notes:
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
Mfg Campaign: 11523431
Recall Date: May 23, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I had my vehicle serviced and was informed the front passenger seat belt displays on the dash that there is a problem with the seat belt. The display shows a (ball/circle) figure on the seat belt symbol.
Corrective Action:
I had my vehicle serviced and was informed the front passenger seat belt displays on the dash that there is a problem with the seat belt. The display shows a (ball/circle) figure on the seat belt symbol.
Additional Notes:
I had my vehicle serviced and was informed the front passenger seat belt displays on the dash that there is a problem with the seat belt. The display shows a (ball/circle) figure on the seat belt symbol.
Mfg Campaign: 11523022
Recall Date: May 20, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Mfg Campaign: 11522233
Recall Date: May 16, 2023
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Valencia, CA • 36 yrs
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