Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 Nissan Rogue. The contact stated while pulling out of a parking lot and attempting to make a left turn, another vehicle crashed into the front driver' side of the vehicle and damaged the entire front end of the vehicle. The air bags failed to deploy. The contact hit her head on the steering wheel. The contact sustained pain on the left side of the body and was transported to the hospital with the assistance of emergency units, but was not diagnosed. The contact sought assistance from a chiropractor, who informed her that she had sustained a left neck and shoulder sprain. A police report was filed. The vehicle was towed to a tow lot, and was then towed to a salvaged lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because she had signed over the vehicle to a salvaged yard. The failure mileage was approximately 70,000.
Corrective Action:
The contact owned a 2018 Nissan Rogue. The contact stated while pulling out of a parking lot and attempting to make a left turn, another vehicle crashed into the front driver' side of the vehicle and damaged the entire front end of the vehicle. The air bags failed to deploy. The contact hit her head on the steering wheel. The contact sustained pain on the left side of the body and was transported to the hospital with the assistance of emergency units, but was not diagnosed. The contact sought assistance from a chiropractor, who informed her that she had sustained a left neck and shoulder sprain. A police report was filed. The vehicle was towed to a tow lot, and was then towed to a salvaged lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because she had signed over the vehicle to a salvaged yard. The failure mileage was approximately 70,000.
Additional Notes:
The contact owned a 2018 Nissan Rogue. The contact stated while pulling out of a parking lot and attempting to make a left turn, another vehicle crashed into the front driver' side of the vehicle and damaged the entire front end of the vehicle. The air bags failed to deploy. The contact hit her head on the steering wheel. The contact sustained pain on the left side of the body and was transported to the hospital with the assistance of emergency units, but was not diagnosed. The contact sought assistance from a chiropractor, who informed her that she had sustained a left neck and shoulder sprain. A police report was filed. The vehicle was towed to a tow lot, and was then towed to a salvaged lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because she had signed over the vehicle to a salvaged yard. The failure mileage was approximately 70,000.
Mfg Campaign: 11514048
Recall Date: Mar 27, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Corrective Action:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Additional Notes:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Mfg Campaign: 11511960
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Corrective Action:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Additional Notes:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Mfg Campaign: 11511960
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Corrective Action:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Additional Notes:
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
Mfg Campaign: 11511960
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the ignition key inadvertently popped out of position and the engine stalled. The contact was able to restart the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the ignition key inadvertently popped out of position and the engine stalled. The contact was able to restart the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the ignition key inadvertently popped out of position and the engine stalled. The contact was able to restart the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11509653
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when I am waiting for someone to come out, I listen to music with key in on position and when I try to start the car it will not start. It makes a sound but won't turn over. I was told it was the battery, I had that replaced and it is still doing the same thing. I am concerned that if I am out at night, well anytime there is a car issue it concerns me. Please advise what this could be.
Corrective Action:
when I am waiting for someone to come out, I listen to music with key in on position and when I try to start the car it will not start. It makes a sound but won't turn over. I was told it was the battery, I had that replaced and it is still doing the same thing. I am concerned that if I am out at night, well anytime there is a car issue it concerns me. Please advise what this could be.
Additional Notes:
when I am waiting for someone to come out, I listen to music with key in on position and when I try to start the car it will not start. It makes a sound but won't turn over. I was told it was the battery, I had that replaced and it is still doing the same thing. I am concerned that if I am out at night, well anytime there is a car issue it concerns me. Please advise what this could be.
Mfg Campaign: 11506440
Recall Date: Feb 9, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I have had the seat (driver) replaced by Nissan when the seat moves when accelerating and stopping that was two years ago. Now the dealership supposedly replaced the seat with a new one and this is happening again where the seat does not lock in position from moving back and forth. When you accelerate the seat moves back and if you brake the seat moves forward. This is a safety issue where the driver could possibly be injured from the seating moving unexpectedly.
Corrective Action:
I have had the seat (driver) replaced by Nissan when the seat moves when accelerating and stopping that was two years ago. Now the dealership supposedly replaced the seat with a new one and this is happening again where the seat does not lock in position from moving back and forth. When you accelerate the seat moves back and if you brake the seat moves forward. This is a safety issue where the driver could possibly be injured from the seating moving unexpectedly.
Additional Notes:
I have had the seat (driver) replaced by Nissan when the seat moves when accelerating and stopping that was two years ago. Now the dealership supposedly replaced the seat with a new one and this is happening again where the seat does not lock in position from moving back and forth. When you accelerate the seat moves back and if you brake the seat moves forward. This is a safety issue where the driver could possibly be injured from the seating moving unexpectedly.
Mfg Campaign: 11504232
Recall Date: Jan 28, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In the first incident, I was in the middle of an intersection (going through on a green light) on a a normally busy road going approximately 35-40 mph and my automatic brake system braked hard without a warning. It beeped with a warning on the dash as it simultaneously braked. Not a single car was within 100 feet in front of me and thankfully there was no one close behind me. It was a four lane highway (2 lanes each way) with a barrier. The second incident was the following day when I was coasting up to a red light. There was approximately 30 feet until the stopped car at the red light and I had another car right behind me. I was going approximately 10-15 mph with my foot already on the brake. Without warning, it braked hard. I was already braking but this slammed on the brakes. There was a simultaneous beep and warning on the dash, but there wasn’t a warning prior.
Corrective Action:
In the first incident, I was in the middle of an intersection (going through on a green light) on a a normally busy road going approximately 35-40 mph and my automatic brake system braked hard without a warning. It beeped with a warning on the dash as it simultaneously braked. Not a single car was within 100 feet in front of me and thankfully there was no one close behind me. It was a four lane highway (2 lanes each way) with a barrier. The second incident was the following day when I was coasting up to a red light. There was approximately 30 feet until the stopped car at the red light and I had another car right behind me. I was going approximately 10-15 mph with my foot already on the brake. Without warning, it braked hard. I was already braking but this slammed on the brakes. There was a simultaneous beep and warning on the dash, but there wasn’t a warning prior.
Additional Notes:
In the first incident, I was in the middle of an intersection (going through on a green light) on a a normally busy road going approximately 35-40 mph and my automatic brake system braked hard without a warning. It beeped with a warning on the dash as it simultaneously braked. Not a single car was within 100 feet in front of me and thankfully there was no one close behind me. It was a four lane highway (2 lanes each way) with a barrier. The second incident was the following day when I was coasting up to a red light. There was approximately 30 feet until the stopped car at the red light and I had another car right behind me. I was going approximately 10-15 mph with my foot already on the brake. Without warning, it braked hard. I was already braking but this slammed on the brakes. There was a simultaneous beep and warning on the dash, but there wasn’t a warning prior.
Mfg Campaign: 11502125
Recall Date: Jan 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Corrective Action:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Additional Notes:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Mfg Campaign: 11502034
Recall Date: Jan 16, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Corrective Action:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Additional Notes:
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
Mfg Campaign: 11502034
Recall Date: Jan 16, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have purchased certified pre-owned 2018 Nissan Rouge SL on July 17th 2021 from a Dealer in TOTOWA, NJ, 07512.Recently we encountered a serious problem, where the AEB system malfunctions suddenly and unexpectedly when there is no car or object in front of the car. we are at a speed of 65 miles per hour and almost hit by a car behind us. This situation occurred three times and we are scared to drive the car. we tried to disable the automatic breaking system, but it gets reenabled Please let us know what you want us to do with the car condition.
Corrective Action:
I have purchased certified pre-owned 2018 Nissan Rouge SL on July 17th 2021 from a Dealer in TOTOWA, NJ, 07512.Recently we encountered a serious problem, where the AEB system malfunctions suddenly and unexpectedly when there is no car or object in front of the car. we are at a speed of 65 miles per hour and almost hit by a car behind us. This situation occurred three times and we are scared to drive the car. we tried to disable the automatic breaking system, but it gets reenabled Please let us know what you want us to do with the car condition.
Additional Notes:
I have purchased certified pre-owned 2018 Nissan Rouge SL on July 17th 2021 from a Dealer in TOTOWA, NJ, 07512.Recently we encountered a serious problem, where the AEB system malfunctions suddenly and unexpectedly when there is no car or object in front of the car. we are at a speed of 65 miles per hour and almost hit by a car behind us. This situation occurred three times and we are scared to drive the car. we tried to disable the automatic breaking system, but it gets reenabled Please let us know what you want us to do with the car condition.
Mfg Campaign: 11500306
Recall Date: Jan 5, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water has been making passenger’s side seats wet both rear and front. Making fungus to grow. That could result in poor health. Its been more than a year. Earlier suspected that water might have been spilled. But its always wet.
Corrective Action:
Water has been making passenger’s side seats wet both rear and front. Making fungus to grow. That could result in poor health. Its been more than a year. Earlier suspected that water might have been spilled. But its always wet.
Additional Notes:
Water has been making passenger’s side seats wet both rear and front. Making fungus to grow. That could result in poor health. Its been more than a year. Earlier suspected that water might have been spilled. But its always wet.
Mfg Campaign: 11499847
Recall Date: Jan 3, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on the highway and the automatic emergency braking system/forward collision light came on essentially braking the vehicle and engaging the engine brake. Luckily no one was behind is. Was able to limp it to the side of the road and have it towed home
Corrective Action:
Driving on the highway and the automatic emergency braking system/forward collision light came on essentially braking the vehicle and engaging the engine brake. Luckily no one was behind is. Was able to limp it to the side of the road and have it towed home
Additional Notes:
Driving on the highway and the automatic emergency braking system/forward collision light came on essentially braking the vehicle and engaging the engine brake. Luckily no one was behind is. Was able to limp it to the side of the road and have it towed home
Mfg Campaign: 11499909
Recall Date: Jan 3, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water inside the "A" pillar, along the front rail and in floorboard. Seal of moonroof is sitting well. This can cause a safety concern if water enters while driving, creating a distraction. Also, there is electrical components in the front rail of which I do not know, but dripping down on the front dash where the infosystem is located could cause unknown issues. The vehicle has not been inspected yet by a dealer, manufacturer, police or insurance. As of yet, no warning lights or error messages.
Corrective Action:
Water inside the "A" pillar, along the front rail and in floorboard. Seal of moonroof is sitting well. This can cause a safety concern if water enters while driving, creating a distraction. Also, there is electrical components in the front rail of which I do not know, but dripping down on the front dash where the infosystem is located could cause unknown issues. The vehicle has not been inspected yet by a dealer, manufacturer, police or insurance. As of yet, no warning lights or error messages.
Additional Notes:
Water inside the "A" pillar, along the front rail and in floorboard. Seal of moonroof is sitting well. This can cause a safety concern if water enters while driving, creating a distraction. Also, there is electrical components in the front rail of which I do not know, but dripping down on the front dash where the infosystem is located could cause unknown issues. The vehicle has not been inspected yet by a dealer, manufacturer, police or insurance. As of yet, no warning lights or error messages.
Mfg Campaign: 11498202
Recall Date: Dec 20, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Using the info center to have hands free usage. The info center restarts periodically while driving. It doesn't appear to affect the drivability of the car, but if navigating using the info center it could cause a distraction for the driver if in an unknown area or place the driver in an unfamiliar/unsafe area. At present, it restarts on its own and reconnects to the current setting. It has not been inspected or reported to anyone as of yet. It is happening more frequently.
Corrective Action:
Using the info center to have hands free usage. The info center restarts periodically while driving. It doesn't appear to affect the drivability of the car, but if navigating using the info center it could cause a distraction for the driver if in an unknown area or place the driver in an unfamiliar/unsafe area. At present, it restarts on its own and reconnects to the current setting. It has not been inspected or reported to anyone as of yet. It is happening more frequently.
Additional Notes:
Using the info center to have hands free usage. The info center restarts periodically while driving. It doesn't appear to affect the drivability of the car, but if navigating using the info center it could cause a distraction for the driver if in an unknown area or place the driver in an unfamiliar/unsafe area. At present, it restarts on its own and reconnects to the current setting. It has not been inspected or reported to anyone as of yet. It is happening more frequently.
Mfg Campaign: 11498206
Recall Date: Dec 20, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At unpredictable times and road conditions, the Automatic Emergency Braking system will activate causing the car to brake/lunge in such a manner that it feels like the operator is tapping the brakes. The system then proceeds to give the operator a series of warning lights on the dash display. During all of these instances there is nothing in proximity to the vehicle. We purchased the car in May 2021. It was a used, lease turn-in Nissan Certified vehicle. It started in June of 2021 while taking the car out to college with my daughter. I'm not sure how they can claim it was certified since this has been an ongoing issue with Nissan Rogues prior to May 2021. I believe they bare some degree of responsibility for putting the car back in service while knowing of this problem. I ask that all repair records prior to my purchase be researched for prior reports of this problem. I will be taking it to the dealer for inspection and attempted repair, but all my research leads me to believe they won't be able to remedy the situation. As a note, the car is not equipped with a camera at the rearview mirror assembly area. It has a sensor in the front end just below the Nissan emblem.
Corrective Action:
At unpredictable times and road conditions, the Automatic Emergency Braking system will activate causing the car to brake/lunge in such a manner that it feels like the operator is tapping the brakes. The system then proceeds to give the operator a series of warning lights on the dash display. During all of these instances there is nothing in proximity to the vehicle. We purchased the car in May 2021. It was a used, lease turn-in Nissan Certified vehicle. It started in June of 2021 while taking the car out to college with my daughter. I'm not sure how they can claim it was certified since this has been an ongoing issue with Nissan Rogues prior to May 2021. I believe they bare some degree of responsibility for putting the car back in service while knowing of this problem. I ask that all repair records prior to my purchase be researched for prior reports of this problem. I will be taking it to the dealer for inspection and attempted repair, but all my research leads me to believe they won't be able to remedy the situation. As a note, the car is not equipped with a camera at the rearview mirror assembly area. It has a sensor in the front end just below the Nissan emblem.
Additional Notes:
At unpredictable times and road conditions, the Automatic Emergency Braking system will activate causing the car to brake/lunge in such a manner that it feels like the operator is tapping the brakes. The system then proceeds to give the operator a series of warning lights on the dash display. During all of these instances there is nothing in proximity to the vehicle. We purchased the car in May 2021. It was a used, lease turn-in Nissan Certified vehicle. It started in June of 2021 while taking the car out to college with my daughter. I'm not sure how they can claim it was certified since this has been an ongoing issue with Nissan Rogues prior to May 2021. I believe they bare some degree of responsibility for putting the car back in service while knowing of this problem. I ask that all repair records prior to my purchase be researched for prior reports of this problem. I will be taking it to the dealer for inspection and attempted repair, but all my research leads me to believe they won't be able to remedy the situation. As a note, the car is not equipped with a camera at the rearview mirror assembly area. It has a sensor in the front end just below the Nissan emblem.
Mfg Campaign: 11498113
Recall Date: Dec 19, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Corrective Action:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Additional Notes:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Mfg Campaign: 11497937
Recall Date: Dec 18, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Corrective Action:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Additional Notes:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Mfg Campaign: 11497937
Recall Date: Dec 18, 2022
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Corrective Action:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Additional Notes:
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
Mfg Campaign: 11497937
Recall Date: Dec 18, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The AEB sensors are not working. The sensor will have to be replaced. The current lights are on my car: car with squiggly lines, warning triangle, and O/D Off.
Corrective Action:
The AEB sensors are not working. The sensor will have to be replaced. The current lights are on my car: car with squiggly lines, warning triangle, and O/D Off.
Additional Notes:
The AEB sensors are not working. The sensor will have to be replaced. The current lights are on my car: car with squiggly lines, warning triangle, and O/D Off.
Mfg Campaign: 11496528
Recall Date: Dec 8, 2022
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