Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
930 ComplaintsNissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
Mfg Campaign: 11522233
Recall Date: May 16, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 22018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V549000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 22018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V549000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 22018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V549000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11522252
Recall Date: May 16, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The right passenger airbag is faulty and Nissan will not replace
Corrective Action:
The right passenger airbag is faulty and Nissan will not replace
Additional Notes:
The right passenger airbag is faulty and Nissan will not replace
Mfg Campaign: 11522268
Recall Date: May 16, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING ON THE HIGHWAY I BELIEVE SOMETHING HIT MY SUNROOF AND IT SHATTERED
Corrective Action:
DRIVING ON THE HIGHWAY I BELIEVE SOMETHING HIT MY SUNROOF AND IT SHATTERED
Additional Notes:
DRIVING ON THE HIGHWAY I BELIEVE SOMETHING HIT MY SUNROOF AND IT SHATTERED
Mfg Campaign: 11522333
Recall Date: May 16, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Corrective Action:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Additional Notes:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Mfg Campaign: 11521628
Recall Date: May 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Corrective Action:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Additional Notes:
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
Mfg Campaign: 11521628
Recall Date: May 12, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While turning into a busy intersection the automatic emergency braking engaged even though I had manually disabled it causing my vehicle to be stopped in intersection and when I tried to accelerate the car would not move and the AEB light came on as well as a triangle with exclamation point symbol telling me to check owner’s manual due to malfunction. There were no cars, people, or other obstructions in front of vehicle but there were vehicles behind me and my children and I could have all been injured had they collided with my vehicle due to the sudden stop/loss of power in intersection. I have not yet taken it to dealership but plan to ASAP
Corrective Action:
While turning into a busy intersection the automatic emergency braking engaged even though I had manually disabled it causing my vehicle to be stopped in intersection and when I tried to accelerate the car would not move and the AEB light came on as well as a triangle with exclamation point symbol telling me to check owner’s manual due to malfunction. There were no cars, people, or other obstructions in front of vehicle but there were vehicles behind me and my children and I could have all been injured had they collided with my vehicle due to the sudden stop/loss of power in intersection. I have not yet taken it to dealership but plan to ASAP
Additional Notes:
While turning into a busy intersection the automatic emergency braking engaged even though I had manually disabled it causing my vehicle to be stopped in intersection and when I tried to accelerate the car would not move and the AEB light came on as well as a triangle with exclamation point symbol telling me to check owner’s manual due to malfunction. There were no cars, people, or other obstructions in front of vehicle but there were vehicles behind me and my children and I could have all been injured had they collided with my vehicle due to the sudden stop/loss of power in intersection. I have not yet taken it to dealership but plan to ASAP
Mfg Campaign: 11521783
Recall Date: May 12, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Corrective Action:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Additional Notes:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Mfg Campaign: 11521455
Recall Date: May 10, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Corrective Action:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Additional Notes:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Mfg Campaign: 11521455
Recall Date: May 10, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Corrective Action:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Additional Notes:
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
Mfg Campaign: 11521455
Recall Date: May 10, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Corrective Action:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Additional Notes:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Mfg Campaign: 11521176
Recall Date: May 9, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Corrective Action:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Additional Notes:
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
Mfg Campaign: 11521176
Recall Date: May 9, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Corrective Action:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Additional Notes:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Mfg Campaign: 11519554
Recall Date: Apr 29, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Corrective Action:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Additional Notes:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Mfg Campaign: 11519554
Recall Date: Apr 29, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Corrective Action:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Additional Notes:
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
Mfg Campaign: 11519554
Recall Date: Apr 29, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Reporting this car . Recall has been open since February and there has been no remedy with a reasonable time frame. I am not able to cover the cost of the car note because it has affected my source of income due to the recall being opened and not being fixed in a timely manner. I would like to return the car due to the lemon law/inability to fix recall.
Corrective Action:
Reporting this car . Recall has been open since February and there has been no remedy with a reasonable time frame. I am not able to cover the cost of the car note because it has affected my source of income due to the recall being opened and not being fixed in a timely manner. I would like to return the car due to the lemon law/inability to fix recall.
Additional Notes:
Reporting this car . Recall has been open since February and there has been no remedy with a reasonable time frame. I am not able to cover the cost of the car note because it has affected my source of income due to the recall being opened and not being fixed in a timely manner. I would like to return the car due to the lemon law/inability to fix recall.
Mfg Campaign: 11517736
Recall Date: Apr 18, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that the front driver's and passenger's side seat belts failed to chime when the seat belt was unfastened while driving. The seat belt warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that the front driver's and passenger's side seat belts failed to chime when the seat belt was unfastened while driving. The seat belt warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that the front driver's and passenger's side seat belts failed to chime when the seat belt was unfastened while driving. The seat belt warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11517381
Recall Date: Apr 17, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Manufacturing defects caused cabin flood on passenger side. Water leak from windshield/headliner defect/seal not properly installed
Corrective Action:
Manufacturing defects caused cabin flood on passenger side. Water leak from windshield/headliner defect/seal not properly installed
Additional Notes:
Manufacturing defects caused cabin flood on passenger side. Water leak from windshield/headliner defect/seal not properly installed
Mfg Campaign: 11516989
Recall Date: Apr 14, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated while starting the vehicle, she heard an abnormal sound and saw black smoke coming the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the abnormal sound had progressed. The contact took the vehicle to an independent mechanic and was informed that an oil change and filter replacement was needed. The vehicle was repaired but continued to experience failure. The contact took the vehicle to the local dealer on March 31, 2022, where it was diagnosed with needing an oil change and filter replacement. The vehicle was repaired but continued to experience the failure with the check engine warning light illuminated. The contact took the vehicle to the local dealer again on April 5, 2022, where it was diagnosed with needing brake service and other unknown repairs. The vehicle was repaired; but continued to experience the failure. The vehicle was repaired but the engine seized on January 19, 2023. The contact was not drivable. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact stated that the vehicle was able to restart. The manufacturer had not been informed of the failure. The failure mileage was 29,574.
Mfg Campaign: 11516836
Recall Date: Apr 13, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the radiator needed to be flushed and an oil change needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the failure could not be duplicated. The contact stated that the failure persisted. The vehicle had not been taken to another independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the radiator needed to be flushed and an oil change needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the failure could not be duplicated. The contact stated that the failure persisted. The vehicle had not been taken to another independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the radiator needed to be flushed and an oil change needed to be performed. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the failure could not be duplicated. The contact stated that the failure persisted. The vehicle had not been taken to another independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11514784
Recall Date: Mar 31, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury