Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Corrective Action:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Additional Notes:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Mfg Campaign: 11493898
Recall Date: Nov 17, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Corrective Action:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Additional Notes:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Mfg Campaign: 11492779
Recall Date: Nov 8, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Corrective Action:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Additional Notes:
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
Mfg Campaign: 11492779
Recall Date: Nov 8, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Foot off gas pedal and downshifting to 1k rpms nose is loudest : "clack, clacking." Can cock steering wheel right / center right / center the nose changes severity. Nose coming from underneath the vehicle center / right side. Found metal filings is transmission fluid. First inspected by local car repair shop. Nissan automotive department then inspected and said a new transmission is needed. Vehicle has 67,993 miles. No previous warning lights but onset 1 day and precipitous worsening next day. The vehicle could've failed at any time and caused a serious injury to the driver and passengers as well as other vehicles in the road. It is available for your inspection at any time!
Corrective Action:
Foot off gas pedal and downshifting to 1k rpms nose is loudest : "clack, clacking." Can cock steering wheel right / center right / center the nose changes severity. Nose coming from underneath the vehicle center / right side. Found metal filings is transmission fluid. First inspected by local car repair shop. Nissan automotive department then inspected and said a new transmission is needed. Vehicle has 67,993 miles. No previous warning lights but onset 1 day and precipitous worsening next day. The vehicle could've failed at any time and caused a serious injury to the driver and passengers as well as other vehicles in the road. It is available for your inspection at any time!
Additional Notes:
Foot off gas pedal and downshifting to 1k rpms nose is loudest : "clack, clacking." Can cock steering wheel right / center right / center the nose changes severity. Nose coming from underneath the vehicle center / right side. Found metal filings is transmission fluid. First inspected by local car repair shop. Nissan automotive department then inspected and said a new transmission is needed. Vehicle has 67,993 miles. No previous warning lights but onset 1 day and precipitous worsening next day. The vehicle could've failed at any time and caused a serious injury to the driver and passengers as well as other vehicles in the road. It is available for your inspection at any time!
Mfg Campaign: 11491714
Recall Date: Nov 1, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Corrective Action:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Additional Notes:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Mfg Campaign: 11491302
Recall Date: Oct 28, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Corrective Action:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Additional Notes:
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
Mfg Campaign: 11491302
Recall Date: Oct 28, 2022
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Mfg Campaign: 11491357
Recall Date: Oct 28, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Mfg Campaign: 11491357
Recall Date: Oct 28, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while operating the vehicle, the audible seat belt warning would not activate when the seat belts were not used to secure the front occupants. Additionally, the rear liftgate would not completely close and sometimes would not completely open. The contact stated that while driving, an erroneous message intermittently indicated that the vehicle had crashed. The vehicle was taken to the local dealer who replaced sensors to repair the failure, but the failure persisted. No further information was available. The VIN was not available. The failure mileage was 16,000.
Mfg Campaign: 11491357
Recall Date: Oct 28, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Corrective Action:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Additional Notes:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Mfg Campaign: 11488324
Recall Date: Oct 7, 2022
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Corrective Action:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Additional Notes:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Mfg Campaign: 11488324
Recall Date: Oct 7, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Corrective Action:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Additional Notes:
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
Mfg Campaign: 11488324
Recall Date: Oct 7, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In March 2022, the vehicle’s AEB suddenly engaged for no reason while I was making a left turn at an intersection. Only luck prevented a serious accident. I was able to roll the vehicle to a side road since it shut off. Vehicle was not able to start again after that and had to be towed. Vehicle was taken to the dealership for repair. They claimed to have repaired the entire CPU and replaced parts. They claimed the battery was loose and due to its movements may have pulled. Invoice they provided says otherwise as an AV unit was replaced and a “voluntary recall” for a software update. The car was picked up and costs were covered under warranty. I noted immediately that the vehicle appeared to be operating better. Including sensors and alerts I was unaware the vehicle had. This of course meant the vehicle was sold to me with bad software which it appeared they fixed. Fast forward to September 30, 2022 and once again the software is demonstrating a malfunction. Once again the vehicles AEB sensors are not working, the vehicle is throwing the same codes it has a few months prior. The vehicle will not start. This is a serious safety issue as had I been driving it, the vehicle would’ve again slammed on the brakes in traffic.
Corrective Action:
In March 2022, the vehicle’s AEB suddenly engaged for no reason while I was making a left turn at an intersection. Only luck prevented a serious accident. I was able to roll the vehicle to a side road since it shut off. Vehicle was not able to start again after that and had to be towed. Vehicle was taken to the dealership for repair. They claimed to have repaired the entire CPU and replaced parts. They claimed the battery was loose and due to its movements may have pulled. Invoice they provided says otherwise as an AV unit was replaced and a “voluntary recall” for a software update. The car was picked up and costs were covered under warranty. I noted immediately that the vehicle appeared to be operating better. Including sensors and alerts I was unaware the vehicle had. This of course meant the vehicle was sold to me with bad software which it appeared they fixed. Fast forward to September 30, 2022 and once again the software is demonstrating a malfunction. Once again the vehicles AEB sensors are not working, the vehicle is throwing the same codes it has a few months prior. The vehicle will not start. This is a serious safety issue as had I been driving it, the vehicle would’ve again slammed on the brakes in traffic.
Additional Notes:
In March 2022, the vehicle’s AEB suddenly engaged for no reason while I was making a left turn at an intersection. Only luck prevented a serious accident. I was able to roll the vehicle to a side road since it shut off. Vehicle was not able to start again after that and had to be towed. Vehicle was taken to the dealership for repair. They claimed to have repaired the entire CPU and replaced parts. They claimed the battery was loose and due to its movements may have pulled. Invoice they provided says otherwise as an AV unit was replaced and a “voluntary recall” for a software update. The car was picked up and costs were covered under warranty. I noted immediately that the vehicle appeared to be operating better. Including sensors and alerts I was unaware the vehicle had. This of course meant the vehicle was sold to me with bad software which it appeared they fixed. Fast forward to September 30, 2022 and once again the software is demonstrating a malfunction. Once again the vehicles AEB sensors are not working, the vehicle is throwing the same codes it has a few months prior. The vehicle will not start. This is a serious safety issue as had I been driving it, the vehicle would’ve again slammed on the brakes in traffic.
Mfg Campaign: 11487328
Recall Date: Sep 30, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Corrective Action:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Additional Notes:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Mfg Campaign: 11485132
Recall Date: Sep 18, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Corrective Action:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Additional Notes:
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
Mfg Campaign: 11485132
Recall Date: Sep 18, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Corrective Action:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Additional Notes:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Mfg Campaign: 11484568
Recall Date: Sep 15, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Corrective Action:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Additional Notes:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Mfg Campaign: 11484568
Recall Date: Sep 15, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Corrective Action:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Additional Notes:
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
Mfg Campaign: 11484568
Recall Date: Sep 15, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Corrective Action:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Additional Notes:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Mfg Campaign: 11481953
Recall Date: Aug 30, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Corrective Action:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Additional Notes:
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
Mfg Campaign: 11481953
Recall Date: Aug 30, 2022
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