Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Corrective Action:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Additional Notes:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Mfg Campaign: 11510781
Recall Date: Mar 8, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Daughter called and said her Nissan Rogue just shut off as she was driving on Ft Morgan Road. Which is a very dangerous two lane road. Please advise as to why her car is not recalled?????
Corrective Action:
My Daughter called and said her Nissan Rogue just shut off as she was driving on Ft Morgan Road. Which is a very dangerous two lane road. Please advise as to why her car is not recalled?????
Additional Notes:
My Daughter called and said her Nissan Rogue just shut off as she was driving on Ft Morgan Road. Which is a very dangerous two lane road. Please advise as to why her car is not recalled?????
Mfg Campaign: 11510508
Recall Date: Mar 6, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while stopped at a traffic light, the vehicle lost motive power and restarted independently. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while stopped at a traffic light, the vehicle lost motive power and restarted independently. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while stopped at a traffic light, the vehicle lost motive power and restarted independently. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11509662
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.
Mfg Campaign: 11509753
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
Corrective Action:
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
Additional Notes:
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
Mfg Campaign: 11507811
Recall Date: Feb 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Corrective Action:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Additional Notes:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Mfg Campaign: 11507251
Recall Date: Feb 14, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Corrective Action:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Additional Notes:
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Mfg Campaign: 11507251
Recall Date: Feb 14, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD
Corrective Action:
The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD
Additional Notes:
The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD
Mfg Campaign: 11503581
Recall Date: Jan 25, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
Corrective Action:
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
Additional Notes:
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
Mfg Campaign: 11503374
Recall Date: Jan 24, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 60 MPH, the sunroof panel shattered without impact. The contact took the vehicle to an independent mechanic to replace the sunroof glass. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 60 MPH, the sunroof panel shattered without impact. The contact took the vehicle to an independent mechanic to replace the sunroof glass. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 60 MPH, the sunroof panel shattered without impact. The contact took the vehicle to an independent mechanic to replace the sunroof glass. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11501664
Recall Date: Jan 13, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A few weeks ago all four car doors locked up on the side of the road with my 5 month old infant inside. The key was in the ignition, the car was running, the heat was on and the radio was running. I had to contact the emergency line for assistance. I also had to break the driver side glass to have access to open the door to get the infant out .A week ago my unit just won't start even numerous jumps attempted. I unlocked the unit ti go inside to unlock the gas tank lid and the radio came on for at least 5 mins without the key being in the ignition.
Corrective Action:
A few weeks ago all four car doors locked up on the side of the road with my 5 month old infant inside. The key was in the ignition, the car was running, the heat was on and the radio was running. I had to contact the emergency line for assistance. I also had to break the driver side glass to have access to open the door to get the infant out .A week ago my unit just won't start even numerous jumps attempted. I unlocked the unit ti go inside to unlock the gas tank lid and the radio came on for at least 5 mins without the key being in the ignition.
Additional Notes:
A few weeks ago all four car doors locked up on the side of the road with my 5 month old infant inside. The key was in the ignition, the car was running, the heat was on and the radio was running. I had to contact the emergency line for assistance. I also had to break the driver side glass to have access to open the door to get the infant out .A week ago my unit just won't start even numerous jumps attempted. I unlocked the unit ti go inside to unlock the gas tank lid and the radio came on for at least 5 mins without the key being in the ignition.
Mfg Campaign: 11498615
Recall Date: Dec 22, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Corrective Action:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Additional Notes:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Mfg Campaign: 11497521
Recall Date: Dec 15, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Corrective Action:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Additional Notes:
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Mfg Campaign: 11497521
Recall Date: Dec 15, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Mfg Campaign: 11497572
Recall Date: Dec 15, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that a warning light was illuminated; however, the contact was unable to recall which warning light was illuminated. The check engine warning light was also illuminated. The contact stated that while attempting to accelerate, the vehicle jerked and hesitated. The failure had become more constant while accelerating. The contact stated that the vehicle was revving however, the accelerator pedal was not depressed. The vehicle failed to accelerate above 15 MPH on two occasions. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown sensor failure code. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Mfg Campaign: 11497572
Recall Date: Dec 15, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 30 MPH, the Automatic Brake Assist inadvertently stopped the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, and a computer update was performed; however, the failure reoccurred. On another occasion while driving 30 MPH, the vehicle stopped independently. The contact stated that the seat belt locked and there was a burning rubber odor coming from the vehicle. The vehicle was taken to the dealer again however, no cause for the failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 43,088.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 30 MPH, the Automatic Brake Assist inadvertently stopped the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, and a computer update was performed; however, the failure reoccurred. On another occasion while driving 30 MPH, the vehicle stopped independently. The contact stated that the seat belt locked and there was a burning rubber odor coming from the vehicle. The vehicle was taken to the dealer again however, no cause for the failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 43,088.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated while driving 30 MPH, the Automatic Brake Assist inadvertently stopped the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, and a computer update was performed; however, the failure reoccurred. On another occasion while driving 30 MPH, the vehicle stopped independently. The contact stated that the seat belt locked and there was a burning rubber odor coming from the vehicle. The vehicle was taken to the dealer again however, no cause for the failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 43,088.
Mfg Campaign: 11497039
Recall Date: Dec 12, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Corrective Action:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Additional Notes:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Mfg Campaign: 11496078
Recall Date: Dec 5, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Corrective Action:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Additional Notes:
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
Mfg Campaign: 11496078
Recall Date: Dec 5, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Corrective Action:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Additional Notes:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Mfg Campaign: 11493898
Recall Date: Nov 17, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Corrective Action:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Additional Notes:
On October 14 2022 I was driving my vehicle at about 35mph and came suddenly upon a stop sign. I hit the brakes and skidded through the intersection and collided with a pick up truck going about 15 mph. My rogue immediately caught fire from under the hood and the doors wouldn't open. The person I collided with was the only person amongst a dozen people who was brave enough and cared enough about my life to ram his body repeatedly into the rear passenger window and yanked me out of the car. Within 10 seconds of him doing that the vehicle exploded. I almost lost my life from what would be considered a minor collision due to the unexplained fire and explosion
Mfg Campaign: 11493898
Recall Date: Nov 17, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury