Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
481 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Rear Automatic Braking (RAB) indicator came on at the same time as the Automatic Emergency Braking (AEB) with Pedestrian Detection system warning light "Warning", "System Fault" message. The vehicle dynamic control (VDC) light came on at the same time. The air conditioner fan quit blowing. The car became difficult to handle. The "Rear Door Alert is activated" warning message is intermittent.
Corrective Action:
The Rear Automatic Braking (RAB) indicator came on at the same time as the Automatic Emergency Braking (AEB) with Pedestrian Detection system warning light "Warning", "System Fault" message. The vehicle dynamic control (VDC) light came on at the same time. The air conditioner fan quit blowing. The car became difficult to handle. The "Rear Door Alert is activated" warning message is intermittent.
Additional Notes:
The Rear Automatic Braking (RAB) indicator came on at the same time as the Automatic Emergency Braking (AEB) with Pedestrian Detection system warning light "Warning", "System Fault" message. The vehicle dynamic control (VDC) light came on at the same time. The air conditioner fan quit blowing. The car became difficult to handle. The "Rear Door Alert is activated" warning message is intermittent.
Mfg Campaign: 11529712
Recall Date: Jun 30, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Corrective Action:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Additional Notes:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Mfg Campaign: 11527536
Recall Date: Jun 17, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Corrective Action:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Additional Notes:
When we turn to the left, there's a "popping" noise from the front suspension When the vehicle is turned back to straight the same pooping sound is made. I found a recall for this same vehicle but the years 2014-2016 (NTB15-062c).
Mfg Campaign: 11527536
Recall Date: Jun 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Corrective Action:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Additional Notes:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Mfg Campaign: 11526004
Recall Date: Jun 8, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Corrective Action:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Additional Notes:
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
Mfg Campaign: 11526004
Recall Date: Jun 8, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Corrective Action:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Additional Notes:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Mfg Campaign: 11519246
Recall Date: Apr 27, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Corrective Action:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Additional Notes:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Mfg Campaign: 11519246
Recall Date: Apr 27, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Corrective Action:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Additional Notes:
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Mfg Campaign: 11519246
Recall Date: Apr 27, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Mfg Campaign: 11519007
Recall Date: Apr 26, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Mfg Campaign: 11519007
Recall Date: Apr 26, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11518761
Recall Date: Apr 24, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have an intermittent grinding noise coming from the rear brakes. I've had the vehicle to the Nissan dealership (Sid Dillon Nissan, Lincoln, NE) on three different occasions to address the problem. To date, they have been unable to find a problem. On one such visit, the mechanic heard the grinding noise but was unable to find its source.
Corrective Action:
I have an intermittent grinding noise coming from the rear brakes. I've had the vehicle to the Nissan dealership (Sid Dillon Nissan, Lincoln, NE) on three different occasions to address the problem. To date, they have been unable to find a problem. On one such visit, the mechanic heard the grinding noise but was unable to find its source.
Additional Notes:
I have an intermittent grinding noise coming from the rear brakes. I've had the vehicle to the Nissan dealership (Sid Dillon Nissan, Lincoln, NE) on three different occasions to address the problem. To date, they have been unable to find a problem. On one such visit, the mechanic heard the grinding noise but was unable to find its source.
Mfg Campaign: 11518505
Recall Date: Apr 23, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that the seat belt alarm for the front driver’s and front passenger’s side seat belts failed to notify the driver whenever the seats were occupied but the seat belts were not buckled. The symbol showing that the seat belts needed to be buckled was displayed; however, the warning chime failed to sound as designed. The vehicle was taken to the dealer and the contact was informed that it was normal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and suggested that the vehicle be taken to another dealer to be diagnosed. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that the seat belt alarm for the front driver’s and front passenger’s side seat belts failed to notify the driver whenever the seats were occupied but the seat belts were not buckled. The symbol showing that the seat belts needed to be buckled was displayed; however, the warning chime failed to sound as designed. The vehicle was taken to the dealer and the contact was informed that it was normal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and suggested that the vehicle be taken to another dealer to be diagnosed. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that the seat belt alarm for the front driver’s and front passenger’s side seat belts failed to notify the driver whenever the seats were occupied but the seat belts were not buckled. The symbol showing that the seat belts needed to be buckled was displayed; however, the warning chime failed to sound as designed. The vehicle was taken to the dealer and the contact was informed that it was normal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and suggested that the vehicle be taken to another dealer to be diagnosed. The approximate failure mileage was 40,000.
Mfg Campaign: 11517614
Recall Date: Apr 18, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Corrective Action:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Additional Notes:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Mfg Campaign: 11516501
Recall Date: Apr 11, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Corrective Action:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Additional Notes:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Mfg Campaign: 11516501
Recall Date: Apr 11, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Corrective Action:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Additional Notes:
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Mfg Campaign: 11516501
Recall Date: Apr 11, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Mfg Campaign: 11516269
Recall Date: Apr 10, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine cut off and never came on again only ligth came in but won't came on have oly click
Corrective Action:
Engine cut off and never came on again only ligth came in but won't came on have oly click
Additional Notes:
Engine cut off and never came on again only ligth came in but won't came on have oly click
Mfg Campaign: 11512079
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
Jackknife key folds down while driving this is dangerous and could cause an accident
Corrective Action:
Jackknife key folds down while driving this is dangerous and could cause an accident
Additional Notes:
Jackknife key folds down while driving this is dangerous and could cause an accident
Mfg Campaign: 11511233
Recall Date: Mar 10, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Corrective Action:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Additional Notes:
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Mfg Campaign: 11510781
Recall Date: Mar 8, 2023
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