Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Consumer Complaints
206 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Corrective Action:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Additional Notes:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Mfg Campaign: 11631911
Recall Date: Dec 21, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Corrective Action:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Additional Notes:
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Mfg Campaign: 11631911
Recall Date: Dec 21, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On a clear sunny day, while driving around 40 mph with no traffic in front or behind me my Automatic Emergency Braking activated for a instant and then released. If I had been in traffic such as driving through Dallas at 70 mph or more, I might have been rear ended. It scared me. I can imagine what a car behind me would have done with the car in front hitting their break for no reason. There was no warning.
Corrective Action:
On a clear sunny day, while driving around 40 mph with no traffic in front or behind me my Automatic Emergency Braking activated for a instant and then released. If I had been in traffic such as driving through Dallas at 70 mph or more, I might have been rear ended. It scared me. I can imagine what a car behind me would have done with the car in front hitting their break for no reason. There was no warning.
Additional Notes:
On a clear sunny day, while driving around 40 mph with no traffic in front or behind me my Automatic Emergency Braking activated for a instant and then released. If I had been in traffic such as driving through Dallas at 70 mph or more, I might have been rear ended. It scared me. I can imagine what a car behind me would have done with the car in front hitting their break for no reason. There was no warning.
Mfg Campaign: 11631933
Recall Date: Dec 21, 2024
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt connection is located so far down in the seat cushion that it is almost impossible to fasten, and it is especially difficult if you are trying to fasten in a child seat. The design is a safety problem. The seat belts I am referring to are on the back seat.
Corrective Action:
The seat belt connection is located so far down in the seat cushion that it is almost impossible to fasten, and it is especially difficult if you are trying to fasten in a child seat. The design is a safety problem. The seat belts I am referring to are on the back seat.
Additional Notes:
The seat belt connection is located so far down in the seat cushion that it is almost impossible to fasten, and it is especially difficult if you are trying to fasten in a child seat. The design is a safety problem. The seat belts I am referring to are on the back seat.
Mfg Campaign: 11631672
Recall Date: Dec 19, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On Thanksgiving, the rear door of our vehicle closed unexpectedly on my back while I was loading food and gifts. It seemed stuck; I had to lift it manually to reset it. It then resumed working normally. However, recently, it fell on my husband’s head while he was unloading groceries. He has a history of concussions, and I am very concerned about the safety risk this malfunction poses. Please investigate this issue and advise on any recalls or necessary actions.
Corrective Action:
On Thanksgiving, the rear door of our vehicle closed unexpectedly on my back while I was loading food and gifts. It seemed stuck; I had to lift it manually to reset it. It then resumed working normally. However, recently, it fell on my husband’s head while he was unloading groceries. He has a history of concussions, and I am very concerned about the safety risk this malfunction poses. Please investigate this issue and advise on any recalls or necessary actions.
Additional Notes:
On Thanksgiving, the rear door of our vehicle closed unexpectedly on my back while I was loading food and gifts. It seemed stuck; I had to lift it manually to reset it. It then resumed working normally. However, recently, it fell on my husband’s head while he was unloading groceries. He has a history of concussions, and I am very concerned about the safety risk this malfunction poses. Please investigate this issue and advise on any recalls or necessary actions.
Mfg Campaign: 11630630
Recall Date: Dec 13, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Corrective Action:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Additional Notes:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Mfg Campaign: 11629434
Recall Date: Dec 7, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Corrective Action:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Additional Notes:
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Mfg Campaign: 11629434
Recall Date: Dec 7, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Nissan Rogue. The contact stated while driving at an undisclosed speed, the emergency brake system would inadvertently apply with no warning light illuminated. The contact was able to pull the vehicle over to the side of the road. The vehicle was able to restart. The vehicle was taken to the dealer where it was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Nissan Rogue. The contact stated while driving at an undisclosed speed, the emergency brake system would inadvertently apply with no warning light illuminated. The contact was able to pull the vehicle over to the side of the road. The vehicle was able to restart. The vehicle was taken to the dealer where it was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Nissan Rogue. The contact stated while driving at an undisclosed speed, the emergency brake system would inadvertently apply with no warning light illuminated. The contact was able to pull the vehicle over to the side of the road. The vehicle was able to restart. The vehicle was taken to the dealer where it was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000.
Mfg Campaign: 11625542
Recall Date: Nov 15, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282
Corrective Action:
My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282
Additional Notes:
My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282
Mfg Campaign: 11616540
Recall Date: Sep 26, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Corrective Action:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Additional Notes:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Mfg Campaign: 11614860
Recall Date: Sep 16, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Corrective Action:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Additional Notes:
I was traveling down a busy road just before lunch when I heard a beep then my Rogue braked hard. Thankfully nobody was in front of me or behind me at the time. It was scary.
Mfg Campaign: 11614860
Recall Date: Sep 16, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Rogue. The contact stated while the vehicle was parked, the contact noticed that the vehicle was not able to start with the malfunction with the key system error message was displayed. The contact noticed a failure with the battery had been drained, and the contact was able to charge the battery. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2020 Nissan Rogue. The contact stated while the vehicle was parked, the contact noticed that the vehicle was not able to start with the malfunction with the key system error message was displayed. The contact noticed a failure with the battery had been drained, and the contact was able to charge the battery. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2020 Nissan Rogue. The contact stated while the vehicle was parked, the contact noticed that the vehicle was not able to start with the malfunction with the key system error message was displayed. The contact noticed a failure with the battery had been drained, and the contact was able to charge the battery. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11612247
Recall Date: Sep 3, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.
Corrective Action:
Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.
Additional Notes:
Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.
Mfg Campaign: 11599877
Recall Date: Jul 7, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag did not deploy when in accident that resulted in total loss. Car stuck pole head on, then reversed into another pole before landing in a body of water. Driver was unconscious during accident.
Corrective Action:
Airbag did not deploy when in accident that resulted in total loss. Car stuck pole head on, then reversed into another pole before landing in a body of water. Driver was unconscious during accident.
Additional Notes:
Airbag did not deploy when in accident that resulted in total loss. Car stuck pole head on, then reversed into another pole before landing in a body of water. Driver was unconscious during accident.
Mfg Campaign: 11596972
Recall Date: Jun 26, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a constant AEB warning light on the dashboard.
Corrective Action:
I have a constant AEB warning light on the dashboard.
Additional Notes:
I have a constant AEB warning light on the dashboard.
Mfg Campaign: 11596267
Recall Date: Jun 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a constant AEB warning light on the dashboard.
Corrective Action:
I have a constant AEB warning light on the dashboard.
Additional Notes:
I have a constant AEB warning light on the dashboard.
Mfg Campaign: 11596267
Recall Date: Jun 24, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a constant AEB warning light on the dashboard.
Corrective Action:
I have a constant AEB warning light on the dashboard.
Additional Notes:
I have a constant AEB warning light on the dashboard.
Mfg Campaign: 11596267
Recall Date: Jun 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Corrective Action:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Additional Notes:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Mfg Campaign: 11593956
Recall Date: Jun 12, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Corrective Action:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Additional Notes:
The ignition switch (push start button) stopped working. At the time, the key fob batteries were new. The key fobs were still working - the lock/unlock worked, the trunk release worked, and the remote start even worked. The 'trick' of holding the tip of the key fob to the start button did not start the car. This is a safety hazard because my car will not start. Luckily I was at home, but I could have been stranded somewhere. My car is currently at a Nissan dealership. I was hoping that the computer codes just needed to be reset. However, they are telling me the Body Control Module needs to be replaced. I would like the BCM investigated by the NHTSA. Previous years of the Nissan Rogue have had BCM issues. My particular car has not been in any circumstance that would make the BCM go bad - it's only four years old and has not been exposed to flood or extreme heat/cold. The 'key battery low' light came on the dash a couple weeks prior. I had just replaced the key fob battery in both fobs the day before the start button issue. The car is currently at: Cochran Nissan South Hills 3200 W. Liberty Ave. Pittsburgh, PA 15216 412-245-4540 I have not yet authorized repairs.
Mfg Campaign: 11593956
Recall Date: Jun 12, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.
Corrective Action:
I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.
Additional Notes:
I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.
Mfg Campaign: 11593329
Recall Date: Jun 9, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury