Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Consumer Complaints
206 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Corrective Action:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Additional Notes:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Mfg Campaign: 11562953
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Corrective Action:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Additional Notes:
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Mfg Campaign: 11562953
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Defecto de fábrica
Corrective Action:
Defecto de fábrica
Additional Notes:
Defecto de fábrica
Mfg Campaign: 11563106
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Defecto de fábrica
Corrective Action:
Defecto de fábrica
Additional Notes:
Defecto de fábrica
Mfg Campaign: 11563106
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Defecto de fábrica
Corrective Action:
Defecto de fábrica
Additional Notes:
Defecto de fábrica
Mfg Campaign: 11563106
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob.
Corrective Action:
2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob.
Additional Notes:
2020 Nissan Roogue S. The doors lock randomly when in vehicle or away from vehicle without using the key fob.
Mfg Campaign: 11562133
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Corrective Action:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Additional Notes:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Mfg Campaign: 11562214
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Corrective Action:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Additional Notes:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Mfg Campaign: 11562214
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Corrective Action:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Additional Notes:
Días atrás se prendió la luz de airbag en el tablero y se siente mucho aire caliente al conducir los dealers me cobran mucho para un diagnóstico que puedo hacer?
Mfg Campaign: 11562214
Recall Date: Dec 27, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Faulty heath unit it does not blow hot air inclement cold weather with humidity makes fog the windshield because you can not defrost your glass with warm air A lot of people on dangerous situation for their reason a lot of complains about this faulty issue in Nissan Rogues
Corrective Action:
Faulty heath unit it does not blow hot air inclement cold weather with humidity makes fog the windshield because you can not defrost your glass with warm air A lot of people on dangerous situation for their reason a lot of complains about this faulty issue in Nissan Rogues
Additional Notes:
Faulty heath unit it does not blow hot air inclement cold weather with humidity makes fog the windshield because you can not defrost your glass with warm air A lot of people on dangerous situation for their reason a lot of complains about this faulty issue in Nissan Rogues
Mfg Campaign: 11557570
Recall Date: Nov 30, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
Corrective Action:
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
Additional Notes:
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
Mfg Campaign: 11556447
Recall Date: Nov 22, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Corrective Action:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Additional Notes:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Mfg Campaign: 11550780
Recall Date: Oct 19, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Corrective Action:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Additional Notes:
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Mfg Campaign: 11550780
Recall Date: Oct 19, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Cars automatic emergency braking activated for no apparent reason
Corrective Action:
Cars automatic emergency braking activated for no apparent reason
Additional Notes:
Cars automatic emergency braking activated for no apparent reason
Mfg Campaign: 11548784
Recall Date: Oct 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Corrective Action:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Additional Notes:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Mfg Campaign: 11545066
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Corrective Action:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Additional Notes:
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Mfg Campaign: 11545066
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Corrective Action:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Additional Notes:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Mfg Campaign: 11538735
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Corrective Action:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Additional Notes:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Mfg Campaign: 11538735
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Corrective Action:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Additional Notes:
I was pulling into a parking space with my foot on the brake going about 2 mph. About 4 feet from a pole the engine raced and the car slammed into the pole. The airbags did not deploy. I was the only person in the car and my foot was still on the bake after the collision I asked Nissan to investigate and they said I would have to wait to get the car fixed for two months and store and tow it at my own expense. It was already being repaired and my insurance company will only pay for a rental for 50 days.
Mfg Campaign: 11538735
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN car has moved forward into drive while on park Lock not working
Corrective Action:
UNKNOWN car has moved forward into drive while on park Lock not working
Additional Notes:
UNKNOWN car has moved forward into drive while on park Lock not working
Mfg Campaign: 11538152
Recall Date: Aug 12, 2023
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