Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window shattered without previous damage or impact of any object. Vehicle was parked in the middle of a garage, temperature was 32F and driver was present during event. Heard loud noise followed by rear glass shattering and fragments flying all the way to back seat passengers. Nobody was hurt, but glass shards had to be removed from their hair/ clothing. Problem has not been reproduced in dealership, but multiple reports for same vehicle have been filed online. Vehicle has not been inspected by insurance, as they will not cover it. There were no warning signs, or evidence of malfunction. Glass was inspected that same day before driving, had no cracks or breaks. Rear wiper was off when this happened.
Corrective Action:
Rear window shattered without previous damage or impact of any object. Vehicle was parked in the middle of a garage, temperature was 32F and driver was present during event. Heard loud noise followed by rear glass shattering and fragments flying all the way to back seat passengers. Nobody was hurt, but glass shards had to be removed from their hair/ clothing. Problem has not been reproduced in dealership, but multiple reports for same vehicle have been filed online. Vehicle has not been inspected by insurance, as they will not cover it. There were no warning signs, or evidence of malfunction. Glass was inspected that same day before driving, had no cracks or breaks. Rear wiper was off when this happened.
Additional Notes:
Rear window shattered without previous damage or impact of any object. Vehicle was parked in the middle of a garage, temperature was 32F and driver was present during event. Heard loud noise followed by rear glass shattering and fragments flying all the way to back seat passengers. Nobody was hurt, but glass shards had to be removed from their hair/ clothing. Problem has not been reproduced in dealership, but multiple reports for same vehicle have been filed online. Vehicle has not been inspected by insurance, as they will not cover it. There were no warning signs, or evidence of malfunction. Glass was inspected that same day before driving, had no cracks or breaks. Rear wiper was off when this happened.
Mfg Campaign: 11643075
Recall Date: Feb 17, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
My vehicles tie rods broke on my way home from work while I pulled slowly onto a snowy road from my work driveway. I felt my car slide and tap the side of a curb, or so I thought. When I couldn't drive the vehicle I had to have it towed. The Nissan dealership I took it to said the damage, $9000, was caused by bumping into the curb. My insurance company did not agree with their repair amount and my vehicle was again towed to a nearby alternate dealership. After one month and half, my vehicle was repaired and I picked it up, only to find that the vehicle is intermittently vibrating and shaking. I believe this is the prelude for the same issue I had before. The break in the tie rods made me lose control of my vehicle. I have since seen tie rod recalls from Nissan and multiple complaints about the same issue. I am afraid for my safety while driving this vehicle. I contacted Nissan Consumers Complaints and they wanted me to wait for their 90 day investigation in order for them to take responsibility for anything, while I remained in a rental I had to pay for. This puts not only myself at a safety risk, but anyone who is driving with me or near me. I told that to Consumers Complaints. I don't want to see anyone else get hurt because of this issue. My vehicle is currently available for inspection. I am leasing it at $500 a month and am afraid to drive it.
Corrective Action:
My vehicles tie rods broke on my way home from work while I pulled slowly onto a snowy road from my work driveway. I felt my car slide and tap the side of a curb, or so I thought. When I couldn't drive the vehicle I had to have it towed. The Nissan dealership I took it to said the damage, $9000, was caused by bumping into the curb. My insurance company did not agree with their repair amount and my vehicle was again towed to a nearby alternate dealership. After one month and half, my vehicle was repaired and I picked it up, only to find that the vehicle is intermittently vibrating and shaking. I believe this is the prelude for the same issue I had before. The break in the tie rods made me lose control of my vehicle. I have since seen tie rod recalls from Nissan and multiple complaints about the same issue. I am afraid for my safety while driving this vehicle. I contacted Nissan Consumers Complaints and they wanted me to wait for their 90 day investigation in order for them to take responsibility for anything, while I remained in a rental I had to pay for. This puts not only myself at a safety risk, but anyone who is driving with me or near me. I told that to Consumers Complaints. I don't want to see anyone else get hurt because of this issue. My vehicle is currently available for inspection. I am leasing it at $500 a month and am afraid to drive it.
Additional Notes:
My vehicles tie rods broke on my way home from work while I pulled slowly onto a snowy road from my work driveway. I felt my car slide and tap the side of a curb, or so I thought. When I couldn't drive the vehicle I had to have it towed. The Nissan dealership I took it to said the damage, $9000, was caused by bumping into the curb. My insurance company did not agree with their repair amount and my vehicle was again towed to a nearby alternate dealership. After one month and half, my vehicle was repaired and I picked it up, only to find that the vehicle is intermittently vibrating and shaking. I believe this is the prelude for the same issue I had before. The break in the tie rods made me lose control of my vehicle. I have since seen tie rod recalls from Nissan and multiple complaints about the same issue. I am afraid for my safety while driving this vehicle. I contacted Nissan Consumers Complaints and they wanted me to wait for their 90 day investigation in order for them to take responsibility for anything, while I remained in a rental I had to pay for. This puts not only myself at a safety risk, but anyone who is driving with me or near me. I told that to Consumers Complaints. I don't want to see anyone else get hurt because of this issue. My vehicle is currently available for inspection. I am leasing it at $500 a month and am afraid to drive it.
Mfg Campaign: 11643121
Recall Date: Feb 17, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Component/System Malfunction: I own a 2023 Nissan Rogue and have experienced excessive engine vibrations since the beginning. Despite multiple service visits, the issue persisted, ultimately leading to a complete engine failure at 64,000 miles. Safety Concerns: The vibrations and power reduction warnings compromised safety. My car eventually broke down in Vail, CO, leaving me stranded in freezing weather for four hours while waiting for assistance. Dealer/Service Center Findings: At my first service visit, the dealership diagnosed a transmission mount issue and claimed to have fixed it, but the problem remained. The check engine light appeared twice, along with an “Engine Power Reduced” warning. The dealership found no immediate issues. At 64,000 miles, my car broke down, and the check engine light reappeared. The dealership initially couldn’t find the problem but later performed a compression test and quoted a $10,000 repair estimate. Manufacturer/Inspection History: I reported the issue multiple times before my warranty expired, but Nissan failed to take corrective action. Now, just 4,000 miles past the warranty, I am being asked to cover the full cost, despite having records proving I reported the issue earlier. Warning Signs Before Failure: •Heavy engine vibrations at startup and idle. •Two check engine light incidents. •“Engine Power Reduced” warning message. •Complete breakdown at 64,000 miles, leaving me stranded in cold weather for four hours. Conclusion: This defect was present from the start, yet Nissan failed to address it. I request an investigation, as this may be a widespread issue affecting other Nissan Rogue owners.
Corrective Action:
Component/System Malfunction: I own a 2023 Nissan Rogue and have experienced excessive engine vibrations since the beginning. Despite multiple service visits, the issue persisted, ultimately leading to a complete engine failure at 64,000 miles. Safety Concerns: The vibrations and power reduction warnings compromised safety. My car eventually broke down in Vail, CO, leaving me stranded in freezing weather for four hours while waiting for assistance. Dealer/Service Center Findings: At my first service visit, the dealership diagnosed a transmission mount issue and claimed to have fixed it, but the problem remained. The check engine light appeared twice, along with an “Engine Power Reduced” warning. The dealership found no immediate issues. At 64,000 miles, my car broke down, and the check engine light reappeared. The dealership initially couldn’t find the problem but later performed a compression test and quoted a $10,000 repair estimate. Manufacturer/Inspection History: I reported the issue multiple times before my warranty expired, but Nissan failed to take corrective action. Now, just 4,000 miles past the warranty, I am being asked to cover the full cost, despite having records proving I reported the issue earlier. Warning Signs Before Failure: •Heavy engine vibrations at startup and idle. •Two check engine light incidents. •“Engine Power Reduced” warning message. •Complete breakdown at 64,000 miles, leaving me stranded in cold weather for four hours. Conclusion: This defect was present from the start, yet Nissan failed to address it. I request an investigation, as this may be a widespread issue affecting other Nissan Rogue owners.
Additional Notes:
Component/System Malfunction: I own a 2023 Nissan Rogue and have experienced excessive engine vibrations since the beginning. Despite multiple service visits, the issue persisted, ultimately leading to a complete engine failure at 64,000 miles. Safety Concerns: The vibrations and power reduction warnings compromised safety. My car eventually broke down in Vail, CO, leaving me stranded in freezing weather for four hours while waiting for assistance. Dealer/Service Center Findings: At my first service visit, the dealership diagnosed a transmission mount issue and claimed to have fixed it, but the problem remained. The check engine light appeared twice, along with an “Engine Power Reduced” warning. The dealership found no immediate issues. At 64,000 miles, my car broke down, and the check engine light reappeared. The dealership initially couldn’t find the problem but later performed a compression test and quoted a $10,000 repair estimate. Manufacturer/Inspection History: I reported the issue multiple times before my warranty expired, but Nissan failed to take corrective action. Now, just 4,000 miles past the warranty, I am being asked to cover the full cost, despite having records proving I reported the issue earlier. Warning Signs Before Failure: •Heavy engine vibrations at startup and idle. •Two check engine light incidents. •“Engine Power Reduced” warning message. •Complete breakdown at 64,000 miles, leaving me stranded in cold weather for four hours. Conclusion: This defect was present from the start, yet Nissan failed to address it. I request an investigation, as this may be a widespread issue affecting other Nissan Rogue owners.
Mfg Campaign: 11641701
Recall Date: Feb 10, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Corrective Action:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Additional Notes:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Mfg Campaign: 11641403
Recall Date: Feb 7, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Corrective Action:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Additional Notes:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Mfg Campaign: 11641403
Recall Date: Feb 7, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Corrective Action:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Additional Notes:
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Mfg Campaign: 11641403
Recall Date: Feb 7, 2025
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Corrective Action:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Additional Notes:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Mfg Campaign: 11641233
Recall Date: Feb 6, 2025
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Corrective Action:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Additional Notes:
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Mfg Campaign: 11641233
Recall Date: Feb 6, 2025
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.
Mfg Campaign: 11640658
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DUE TO NEW MANUFACTURING OF THE OIL PAN BEING PLASTIC. THE THREADS OF THE PLUGS ARE BREAKING THE PLASTIC PANS. CAUSING THE PLUG TO BE UNABLE TO BE PLACED BACK AND NEW OILPAN TO BE INSTALLED. OIL PANS ARE ON 3+ MONTH BACKORDER GIVING APPERANCE THIS IS A VERY COMMON ISSUE.
Corrective Action:
DUE TO NEW MANUFACTURING OF THE OIL PAN BEING PLASTIC. THE THREADS OF THE PLUGS ARE BREAKING THE PLASTIC PANS. CAUSING THE PLUG TO BE UNABLE TO BE PLACED BACK AND NEW OILPAN TO BE INSTALLED. OIL PANS ARE ON 3+ MONTH BACKORDER GIVING APPERANCE THIS IS A VERY COMMON ISSUE.
Additional Notes:
DUE TO NEW MANUFACTURING OF THE OIL PAN BEING PLASTIC. THE THREADS OF THE PLUGS ARE BREAKING THE PLASTIC PANS. CAUSING THE PLUG TO BE UNABLE TO BE PLACED BACK AND NEW OILPAN TO BE INSTALLED. OIL PANS ARE ON 3+ MONTH BACKORDER GIVING APPERANCE THIS IS A VERY COMMON ISSUE.
Mfg Campaign: 11640517
Recall Date: Feb 3, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11637576
Recall Date: Jan 22, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11637576
Recall Date: Jan 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11637576
Recall Date: Jan 22, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.
Corrective Action:
The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.
Additional Notes:
The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.
Mfg Campaign: 11636620
Recall Date: Jan 17, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Corrective Action:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Additional Notes:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Mfg Campaign: 11635113
Recall Date: Jan 9, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Corrective Action:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Additional Notes:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Mfg Campaign: 11635113
Recall Date: Jan 9, 2025
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Corrective Action:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Additional Notes:
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Mfg Campaign: 11635113
Recall Date: Jan 9, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On December 31st, 2024, we came out from the grocery store to our 2023 Rogue which we had been running errands in all day and the car wouldn’t start. We then tried to give it a jump, replaced the battery, and checked fuses. None of these helped so we had it towed to Firestone. The tech there stated he found coolant in the spark plug wells and told us we needed to have it sent to the local Nissan dealer we bought it brand new from. After the Nissan techs inspected the car, we were told it needs a whole new engine. The car has had proper maintenance and oil changes its entire life and only has 61,000 miles and now it needs a new engine due to premature engine failure.
Corrective Action:
On December 31st, 2024, we came out from the grocery store to our 2023 Rogue which we had been running errands in all day and the car wouldn’t start. We then tried to give it a jump, replaced the battery, and checked fuses. None of these helped so we had it towed to Firestone. The tech there stated he found coolant in the spark plug wells and told us we needed to have it sent to the local Nissan dealer we bought it brand new from. After the Nissan techs inspected the car, we were told it needs a whole new engine. The car has had proper maintenance and oil changes its entire life and only has 61,000 miles and now it needs a new engine due to premature engine failure.
Additional Notes:
On December 31st, 2024, we came out from the grocery store to our 2023 Rogue which we had been running errands in all day and the car wouldn’t start. We then tried to give it a jump, replaced the battery, and checked fuses. None of these helped so we had it towed to Firestone. The tech there stated he found coolant in the spark plug wells and told us we needed to have it sent to the local Nissan dealer we bought it brand new from. After the Nissan techs inspected the car, we were told it needs a whole new engine. The car has had proper maintenance and oil changes its entire life and only has 61,000 miles and now it needs a new engine due to premature engine failure.
Mfg Campaign: 11634900
Recall Date: Jan 8, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield Durability... Purchased 11/22 *Cracked 3/23 Replaced 1/24 *Cracked 3/24 *The replacement window arrived cracked. Another replacement window was ordered. Replaced 10/14 *Cracked 1/25 Replacement... TBD I have never replaced a windshield on my previous Nissan Rogues (2014 or 2018 models) before. What is happening with the quality control of materials or the windshield design? included some of the text messages and images of previous damages. FORMAT would not allow an upload as pdf or JPEG, all under the required size limit. ??
Corrective Action:
Windshield Durability... Purchased 11/22 *Cracked 3/23 Replaced 1/24 *Cracked 3/24 *The replacement window arrived cracked. Another replacement window was ordered. Replaced 10/14 *Cracked 1/25 Replacement... TBD I have never replaced a windshield on my previous Nissan Rogues (2014 or 2018 models) before. What is happening with the quality control of materials or the windshield design? included some of the text messages and images of previous damages. FORMAT would not allow an upload as pdf or JPEG, all under the required size limit. ??
Additional Notes:
Windshield Durability... Purchased 11/22 *Cracked 3/23 Replaced 1/24 *Cracked 3/24 *The replacement window arrived cracked. Another replacement window was ordered. Replaced 10/14 *Cracked 1/25 Replacement... TBD I have never replaced a windshield on my previous Nissan Rogues (2014 or 2018 models) before. What is happening with the quality control of materials or the windshield design? included some of the text messages and images of previous damages. FORMAT would not allow an upload as pdf or JPEG, all under the required size limit. ??
Mfg Campaign: 11634719
Recall Date: Jan 7, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving down the highway going approximately 55 MPH, the vehicle lost power in the middle of the highway and shut off completely, with a sudden warning that said “Engine Malfunction.” The vehicle stopped in the middle of the highway and smoke began filling the cabin, leaving me to believe there was a fire under the hood. I evacuated the kids out of my car and pushed it off to the side of the road, then called the fire department. When the vehicle was towed to a Nissan dealership they discovered that there were many large metal chunks in the oil pan and the engine needed to be completely replaced. The vehicle only has 50,000 miles on it and is technically covered under powertrain, however Nissan is trying to get out of covering the replacement of the engine. There have been many documented cases of this exact thing happening to this make model and year Rogue. Nissan needs to take responsibility before someone dies. This incident was incredibly dangerous and could have ended catastrophically had I not pushed the car off the roadway.
Corrective Action:
While driving down the highway going approximately 55 MPH, the vehicle lost power in the middle of the highway and shut off completely, with a sudden warning that said “Engine Malfunction.” The vehicle stopped in the middle of the highway and smoke began filling the cabin, leaving me to believe there was a fire under the hood. I evacuated the kids out of my car and pushed it off to the side of the road, then called the fire department. When the vehicle was towed to a Nissan dealership they discovered that there were many large metal chunks in the oil pan and the engine needed to be completely replaced. The vehicle only has 50,000 miles on it and is technically covered under powertrain, however Nissan is trying to get out of covering the replacement of the engine. There have been many documented cases of this exact thing happening to this make model and year Rogue. Nissan needs to take responsibility before someone dies. This incident was incredibly dangerous and could have ended catastrophically had I not pushed the car off the roadway.
Additional Notes:
While driving down the highway going approximately 55 MPH, the vehicle lost power in the middle of the highway and shut off completely, with a sudden warning that said “Engine Malfunction.” The vehicle stopped in the middle of the highway and smoke began filling the cabin, leaving me to believe there was a fire under the hood. I evacuated the kids out of my car and pushed it off to the side of the road, then called the fire department. When the vehicle was towed to a Nissan dealership they discovered that there were many large metal chunks in the oil pan and the engine needed to be completely replaced. The vehicle only has 50,000 miles on it and is technically covered under powertrain, however Nissan is trying to get out of covering the replacement of the engine. There have been many documented cases of this exact thing happening to this make model and year Rogue. Nissan needs to take responsibility before someone dies. This incident was incredibly dangerous and could have ended catastrophically had I not pushed the car off the roadway.
Mfg Campaign: 11634749
Recall Date: Jan 7, 2025
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