Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.
Corrective Action:
Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.
Additional Notes:
Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.
Mfg Campaign: 11634219
Recall Date: Jan 5, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Corrective Action:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Additional Notes:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Mfg Campaign: 11633299
Recall Date: Dec 31, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Corrective Action:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Additional Notes:
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Mfg Campaign: 11633299
Recall Date: Dec 31, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for a routine oil change and was informed that the oil pan drain plug was made of metal; however, the oil pan threads were made of plastic. As a result, oil was leaking from the oil pan due to the threads being stripped. The contact was referred to the dealer who acknowledged the failure and agreed to replace to oil pan under warranty; however, the oil pan was replaced with another oil pan with the same issue. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 19,990.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for a routine oil change and was informed that the oil pan drain plug was made of metal; however, the oil pan threads were made of plastic. As a result, oil was leaking from the oil pan due to the threads being stripped. The contact was referred to the dealer who acknowledged the failure and agreed to replace to oil pan under warranty; however, the oil pan was replaced with another oil pan with the same issue. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 19,990.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for a routine oil change and was informed that the oil pan drain plug was made of metal; however, the oil pan threads were made of plastic. As a result, oil was leaking from the oil pan due to the threads being stripped. The contact was referred to the dealer who acknowledged the failure and agreed to replace to oil pan under warranty; however, the oil pan was replaced with another oil pan with the same issue. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 19,990.
Mfg Campaign: 11633349
Recall Date: Dec 31, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Gas smell from outside car. Can smell under hood when opened also.
Corrective Action:
Gas smell from outside car. Can smell under hood when opened also.
Additional Notes:
Gas smell from outside car. Can smell under hood when opened also.
Mfg Campaign: 11632624
Recall Date: Dec 27, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Corrective Action:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Additional Notes:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Mfg Campaign: 11631458
Recall Date: Dec 18, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Corrective Action:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Additional Notes:
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Mfg Campaign: 11631458
Recall Date: Dec 18, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631498
Recall Date: Dec 18, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.
Corrective Action:
Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.
Additional Notes:
Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.
Mfg Campaign: 11631012
Recall Date: Dec 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that upon beginning to accelerate from a green light, the vehicle lost automotive power. The contact was able to get off an exit to stop and park the vehicle safely on the side of the road; however, upon attempting to restart the vehicle the vehicle would not restart. The contact stated that the message "Power Failure - Vehicle Stalled - Please See Service". The vehicle was towed to a dealer where the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that upon beginning to accelerate from a green light, the vehicle lost automotive power. The contact was able to get off an exit to stop and park the vehicle safely on the side of the road; however, upon attempting to restart the vehicle the vehicle would not restart. The contact stated that the message "Power Failure - Vehicle Stalled - Please See Service". The vehicle was towed to a dealer where the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that upon beginning to accelerate from a green light, the vehicle lost automotive power. The contact was able to get off an exit to stop and park the vehicle safely on the side of the road; however, upon attempting to restart the vehicle the vehicle would not restart. The contact stated that the message "Power Failure - Vehicle Stalled - Please See Service". The vehicle was towed to a dealer where the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Mfg Campaign: 11631091
Recall Date: Dec 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Corrective Action:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Additional Notes:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Mfg Campaign: 11629519
Recall Date: Dec 8, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Corrective Action:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Additional Notes:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Mfg Campaign: 11629519
Recall Date: Dec 8, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Corrective Action:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Additional Notes:
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Mfg Campaign: 11629519
Recall Date: Dec 8, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Corrective Action:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Additional Notes:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Mfg Campaign: 11629430
Recall Date: Dec 7, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Corrective Action:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Additional Notes:
I have only owned this vehicle 7 days and am returning it. After receiving this car and driving to 35 miles I noticed an intense smell of gasoline in the cabin of the vehicle. I at first assumed it could be exhaust from other cars. I stopped and waited a moment began to drive again and the smell permeated the cabin. The smell made me nauseous. I got home and called my local Nissan dealership and read online to check the dip stick for a smell of gasoline. Pulled the oil dip stick and the oil was diluted the viscosity was extremely runny and smelled strongly of gas. After reading of similar issues with this product I explained to the dealership I no longer wanted this vehicle and have sent it back because of this issue. In the week I attempted to drive the car the fumes did not stop were not subtle and were persistent. The experience was not pleasant and left no sense of dependability with this product. Nissans dealership stated it was an issue they were aware of and that I could bring it in for them to complete diagnostics and testing. I explained that if they were aware that any dealer prior to selling these cars should have inspected these vehicles for this issue if it is known and ensured the vehicle was safe. I feel I was sold a faulty unsafe product with known issues regardless of my safety. Nissan was once a reputable brand if the deal ship was aware of this and Nissan is aware of this they should automatically recall and adjust the issue quickly to ensure they take care of the consumer. I will not consider purchasing another product from this brand.
Mfg Campaign: 11629430
Recall Date: Dec 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Mfg Campaign: 11628222
Recall Date: Dec 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that while having a routine oil change by an independent mechanic, it was determined that there were metal shavings inside the oil filter. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (Engine and Engine Cooling, Engine). The vehicle was taken to the local dealer, where it was determined there was metal shavings inside the oil pan. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 10,187.
Mfg Campaign: 11628222
Recall Date: Dec 2, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Corrective Action:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Additional Notes:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Mfg Campaign: 11627859
Recall Date: Nov 28, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Corrective Action:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Additional Notes:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Mfg Campaign: 11627859
Recall Date: Nov 28, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Corrective Action:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Additional Notes:
While I'm driving collision sensors activate with no reason and when they activate sometimes stops abruptly and locks it's self; doesn't allow me to go back or forward.
Mfg Campaign: 11627859
Recall Date: Nov 28, 2024
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