Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 26, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Nissan Titan, 2016 and 2018 Nissan Titan XD vehicles. Accessories installed on these vehicles reduced the load carrying capacity, however, a Load Carrying Capacity modification label was not installed, possibly allowing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Titan Crew Cab and Titan XD Crew Cab vehicles. In the event of a crash, the rear seatbelt assembly may not adequately protect the occupant's head, allowing it to contact the D-ring bolt trim cap. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 24, 2017
Consumer Complaints
236 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017 57,000 miles, Very well maintained truck with turbo actuator issues (replaced 3 times). I was driving down the highway taking my kid to practice, when the truck started to act up. I took the cruise control off and started slowing down to get to a safe place off of the highway, when the truck shut off and came to a complete stop. Oil changed every 5000 mi by myself a retired military mechanic. The engine is seized up with a broken crankshaft. =This happened while driving down a very busy highway which made pulling over almost impossible. My child could have been injured or even worse if i couldn't get to the side of the road to safety. This seems to be a very
Corrective Action:
2017 57,000 miles, Very well maintained truck with turbo actuator issues (replaced 3 times). I was driving down the highway taking my kid to practice, when the truck started to act up. I took the cruise control off and started slowing down to get to a safe place off of the highway, when the truck shut off and came to a complete stop. Oil changed every 5000 mi by myself a retired military mechanic. The engine is seized up with a broken crankshaft. =This happened while driving down a very busy highway which made pulling over almost impossible. My child could have been injured or even worse if i couldn't get to the side of the road to safety. This seems to be a very
Additional Notes:
2017 57,000 miles, Very well maintained truck with turbo actuator issues (replaced 3 times). I was driving down the highway taking my kid to practice, when the truck started to act up. I took the cruise control off and started slowing down to get to a safe place off of the highway, when the truck shut off and came to a complete stop. Oil changed every 5000 mi by myself a retired military mechanic. The engine is seized up with a broken crankshaft. =This happened while driving down a very busy highway which made pulling over almost impossible. My child could have been injured or even worse if i couldn't get to the side of the road to safety. This seems to be a very
Mfg Campaign: 11630297
Recall Date: Dec 12, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Perfectly maintained vehicle, 68,000 mikes on the Nissan Titan XD Diesel- stock - drove it to work, then swapped with my son so he could barrow the truck as his was getting serviced- he owns a Lawncare company, he calls stating the truck lost power, started vibrating, and started banging while towing his equipment. No lights. We use a Banks Data monster- checked for codes, nothing, all temps normal - I monitor egr, engine, exhaust, and several others - all normal. Parked it - appears to be a broken crank. Just changed the oil the day prior. Been changing oil for 30+ years - always triple check levels - all correct. Use Shells best T6 fully synthetic, fleet guard filter and change every 6-7k.
Corrective Action:
Perfectly maintained vehicle, 68,000 mikes on the Nissan Titan XD Diesel- stock - drove it to work, then swapped with my son so he could barrow the truck as his was getting serviced- he owns a Lawncare company, he calls stating the truck lost power, started vibrating, and started banging while towing his equipment. No lights. We use a Banks Data monster- checked for codes, nothing, all temps normal - I monitor egr, engine, exhaust, and several others - all normal. Parked it - appears to be a broken crank. Just changed the oil the day prior. Been changing oil for 30+ years - always triple check levels - all correct. Use Shells best T6 fully synthetic, fleet guard filter and change every 6-7k.
Additional Notes:
Perfectly maintained vehicle, 68,000 mikes on the Nissan Titan XD Diesel- stock - drove it to work, then swapped with my son so he could barrow the truck as his was getting serviced- he owns a Lawncare company, he calls stating the truck lost power, started vibrating, and started banging while towing his equipment. No lights. We use a Banks Data monster- checked for codes, nothing, all temps normal - I monitor egr, engine, exhaust, and several others - all normal. Parked it - appears to be a broken crank. Just changed the oil the day prior. Been changing oil for 30+ years - always triple check levels - all correct. Use Shells best T6 fully synthetic, fleet guard filter and change every 6-7k.
Mfg Campaign: 11624622
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine/Crankshaft/Main Bearing excessive noise, metal shavings in oil. Crank shaft cracked or broken. Similar to NHTSA PE23-020.
Corrective Action:
Engine/Crankshaft/Main Bearing excessive noise, metal shavings in oil. Crank shaft cracked or broken. Similar to NHTSA PE23-020.
Additional Notes:
Engine/Crankshaft/Main Bearing excessive noise, metal shavings in oil. Crank shaft cracked or broken. Similar to NHTSA PE23-020.
Mfg Campaign: 11624120
Recall Date: Nov 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The bearing left go in the block causing crankshaft problems
Corrective Action:
The bearing left go in the block causing crankshaft problems
Additional Notes:
The bearing left go in the block causing crankshaft problems
Mfg Campaign: 11617122
Recall Date: Sep 29, 2024
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Corrective Action:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Additional Notes:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Mfg Campaign: 11616930
Recall Date: Sep 27, 2024
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Corrective Action:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Additional Notes:
The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system and the EGR cooler were leaking. The dealer determined that the DEF tank and the EGR cooler needed to be replaced. The vehicle was not repaired and remained at the dealer for over 6 months. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 109,000.
Mfg Campaign: 11616930
Recall Date: Sep 27, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine locked up driving down the road. Broke crank driving 65 miles a hour.
Corrective Action:
Engine locked up driving down the road. Broke crank driving 65 miles a hour.
Additional Notes:
Engine locked up driving down the road. Broke crank driving 65 miles a hour.
Mfg Campaign: 11616157
Recall Date: Sep 24, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Corrective Action:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Additional Notes:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Mfg Campaign: 11612061
Recall Date: Sep 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Corrective Action:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Additional Notes:
My turbo actuator went out in 2022, paid $2,000 to get it fixed. A year later in 2023 it went out again and ruined both the low and high turbos, had to get them replaced again this time under warranty but Nissan of Dearborn in Dearborn, Michigan had my truck for 87 days before I got it back. They tried to tell me I needed a whole new engine block. I’m scared because if this happens again who is going to be held liable for it, me? Not to mention the damage it’s most likely caused on the engine block and crankshaft. The last thing I want is for that to break as I’m going down the highway.
Mfg Campaign: 11612061
Recall Date: Sep 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11611914
Recall Date: Aug 31, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Corrective Action:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Additional Notes:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Mfg Campaign: 11611749
Recall Date: Aug 30, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Corrective Action:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Additional Notes:
I have owned this vehicle since day one... this was meticulously maintained and serviced regularly. While sitting at an idle, with no prior warning, the vehicle just stopped running. After having diagnosed by a reputable diesel mechanic near me, it was determined that the CP4 fuel pump, known to be faulty in these and other trucks as well had failed. After extensive examination, it resulting in a catastrophic failure of the fuel system, ultimately requiring a $14, 000+ repair. (Unrealistic cost due to the current value of the truck being around $10k - $14k. Metal chards had been distributed all throughout the entire fuel system. This failure is unfortunately very common and Nissan or Cummins should be held accountable for this issue.
Mfg Campaign: 11611749
Recall Date: Aug 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Corrective Action:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Additional Notes:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Mfg Campaign: 11611110
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Corrective Action:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Additional Notes:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Mfg Campaign: 11611110
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Corrective Action:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Additional Notes:
Pulled up to a stop light my truck turned off had got towed back and turner the truck on and the engine had rod nock and is over heating and not running smooth
Mfg Campaign: 11611110
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Loss of Motive Power due to broken crankshaft with no ability to restart.
Corrective Action:
Loss of Motive Power due to broken crankshaft with no ability to restart.
Additional Notes:
Loss of Motive Power due to broken crankshaft with no ability to restart.
Mfg Campaign: 11610679
Recall Date: Aug 25, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The crank shaft broke
Corrective Action:
The crank shaft broke
Additional Notes:
The crank shaft broke
Mfg Campaign: 11609254
Recall Date: Aug 18, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine seized up on the highway in the fast lane. Broken crankshaft
Corrective Action:
Engine seized up on the highway in the fast lane. Broken crankshaft
Additional Notes:
Engine seized up on the highway in the fast lane. Broken crankshaft
Mfg Campaign: 11607170
Recall Date: Aug 8, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving down the highway and the truck shut off. Pulled over and the engine will not crank. Suspect the engine is locked as the starter tries to turn over the engine but just starts to smoke due to engine not moving
Corrective Action:
Driving down the highway and the truck shut off. Pulled over and the engine will not crank. Suspect the engine is locked as the starter tries to turn over the engine but just starts to smoke due to engine not moving
Additional Notes:
Driving down the highway and the truck shut off. Pulled over and the engine will not crank. Suspect the engine is locked as the starter tries to turn over the engine but just starts to smoke due to engine not moving
Mfg Campaign: 11606296
Recall Date: Aug 3, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2nd time this has happened.. the secondary fuel pump falls apart putting metal shavings into the engine.. therefor needing to have MAJOR REPLACEMENT OF PARTS.. unluckily I have 2 of these nissan titan xds.. and it has happened to both
Corrective Action:
2nd time this has happened.. the secondary fuel pump falls apart putting metal shavings into the engine.. therefor needing to have MAJOR REPLACEMENT OF PARTS.. unluckily I have 2 of these nissan titan xds.. and it has happened to both
Additional Notes:
2nd time this has happened.. the secondary fuel pump falls apart putting metal shavings into the engine.. therefor needing to have MAJOR REPLACEMENT OF PARTS.. unluckily I have 2 of these nissan titan xds.. and it has happened to both
Mfg Campaign: 11604168
Recall Date: Jul 23, 2024
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