Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 26, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Nissan Titan, 2016 and 2018 Nissan Titan XD vehicles. Accessories installed on these vehicles reduced the load carrying capacity, however, a Load Carrying Capacity modification label was not installed, possibly allowing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Titan Crew Cab and Titan XD Crew Cab vehicles. In the event of a crash, the rear seatbelt assembly may not adequately protect the occupant's head, allowing it to contact the D-ring bolt trim cap. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 24, 2017
Consumer Complaints
236 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Broken crankshaft at 64000 miles. Vehicle is equipped 5.0 Cummins turbo diesel. Problem diagnosed and confirmed at dealership. No warning indicators came on just loud knock followed by immediate loss of engine power while on the highway traveling at 60 mph leaving me stranded on the side of the road with little cell reception. I have been made aware that this an ongoing problem regarding this engine and that there is an open investigation being done by Robert Caple case # pe23020
Corrective Action:
Broken crankshaft at 64000 miles. Vehicle is equipped 5.0 Cummins turbo diesel. Problem diagnosed and confirmed at dealership. No warning indicators came on just loud knock followed by immediate loss of engine power while on the highway traveling at 60 mph leaving me stranded on the side of the road with little cell reception. I have been made aware that this an ongoing problem regarding this engine and that there is an open investigation being done by Robert Caple case # pe23020
Additional Notes:
Broken crankshaft at 64000 miles. Vehicle is equipped 5.0 Cummins turbo diesel. Problem diagnosed and confirmed at dealership. No warning indicators came on just loud knock followed by immediate loss of engine power while on the highway traveling at 60 mph leaving me stranded on the side of the road with little cell reception. I have been made aware that this an ongoing problem regarding this engine and that there is an open investigation being done by Robert Caple case # pe23020
Mfg Campaign: 11555810
Recall Date: Nov 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The crank broke while driving on a 70 mph freeway and I almost got hit as I pulled over. The truck was under warranty, so the engine got replaced by Nissan. I suspect the leaking EGR cooler as the cause. Water doesn’t compress when ingested into the engine. There was no warning as to this failure. Was completely unexpected. This was a couple years ago, so I doubt the parts would be available for inspection.
Corrective Action:
The crank broke while driving on a 70 mph freeway and I almost got hit as I pulled over. The truck was under warranty, so the engine got replaced by Nissan. I suspect the leaking EGR cooler as the cause. Water doesn’t compress when ingested into the engine. There was no warning as to this failure. Was completely unexpected. This was a couple years ago, so I doubt the parts would be available for inspection.
Additional Notes:
The crank broke while driving on a 70 mph freeway and I almost got hit as I pulled over. The truck was under warranty, so the engine got replaced by Nissan. I suspect the leaking EGR cooler as the cause. Water doesn’t compress when ingested into the engine. There was no warning as to this failure. Was completely unexpected. This was a couple years ago, so I doubt the parts would be available for inspection.
Mfg Campaign: 11555818
Recall Date: Nov 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Crankshaft broke in half driving 70mph down the highway without warning. Engine is seized at only 74k miles, Nissan refusing to accept responsibility and assist with repair that costs more than what the truck is worth
Corrective Action:
Crankshaft broke in half driving 70mph down the highway without warning. Engine is seized at only 74k miles, Nissan refusing to accept responsibility and assist with repair that costs more than what the truck is worth
Additional Notes:
Crankshaft broke in half driving 70mph down the highway without warning. Engine is seized at only 74k miles, Nissan refusing to accept responsibility and assist with repair that costs more than what the truck is worth
Mfg Campaign: 11555610
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 127,000 miles my crank shaft broke into driving down the road, Nissan USA would not cover engine damage under warranty, was quoted 26,000 dollars for a new engine from Nissan service department and Joe machens Nissan located in Columbia Missouri, truck sat until I could cover cost for a used engine from a junk yard, after everything installed cost for replacement engine was 11,000 dollars
Corrective Action:
At 127,000 miles my crank shaft broke into driving down the road, Nissan USA would not cover engine damage under warranty, was quoted 26,000 dollars for a new engine from Nissan service department and Joe machens Nissan located in Columbia Missouri, truck sat until I could cover cost for a used engine from a junk yard, after everything installed cost for replacement engine was 11,000 dollars
Additional Notes:
At 127,000 miles my crank shaft broke into driving down the road, Nissan USA would not cover engine damage under warranty, was quoted 26,000 dollars for a new engine from Nissan service department and Joe machens Nissan located in Columbia Missouri, truck sat until I could cover cost for a used engine from a junk yard, after everything installed cost for replacement engine was 11,000 dollars
Mfg Campaign: 11555616
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Always kept on maintenance and used good quality fuel for life of this Titan. Was driving and started to get a misfire and shutter. The truck eventually shut off and would not crank over. Had towed to a shop and found metal shavings in oil pan. Engine required rotating assembly replaced and block machining. Shop confirmed that this has happened to multiple of this model Titan with this engine.
Corrective Action:
Always kept on maintenance and used good quality fuel for life of this Titan. Was driving and started to get a misfire and shutter. The truck eventually shut off and would not crank over. Had towed to a shop and found metal shavings in oil pan. Engine required rotating assembly replaced and block machining. Shop confirmed that this has happened to multiple of this model Titan with this engine.
Additional Notes:
Always kept on maintenance and used good quality fuel for life of this Titan. Was driving and started to get a misfire and shutter. The truck eventually shut off and would not crank over. Had towed to a shop and found metal shavings in oil pan. Engine required rotating assembly replaced and block machining. Shop confirmed that this has happened to multiple of this model Titan with this engine.
Mfg Campaign: 11555728
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Corrective Action:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Additional Notes:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Mfg Campaign: 11554744
Recall Date: Nov 12, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Corrective Action:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Additional Notes:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Mfg Campaign: 11554744
Recall Date: Nov 12, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Corrective Action:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Additional Notes:
There has been multitude of this issue if you search the titanxd forums. Same thing happens to everyone. ABS, traction control, and the 4wd warning flashes on the dash. After this happens, it changes the characteristics of how the truck drives. Rapid shift, high RPM shifts, which are extremely hard to control on the highway. Also mentioning the ABS brake not working. Nissan has been changing out transfer cases because of this. The vehicle is extremely dangerous cause of these issues. I hope this makes headway to Nissan Corporate.
Mfg Campaign: 11554744
Recall Date: Nov 12, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Crankshaft snapped in half, without warning while 70mph. Nissan refusing to repair, truck only has 73k miles. Regular maintenance performed.
Corrective Action:
Crankshaft snapped in half, without warning while 70mph. Nissan refusing to repair, truck only has 73k miles. Regular maintenance performed.
Additional Notes:
Crankshaft snapped in half, without warning while 70mph. Nissan refusing to repair, truck only has 73k miles. Regular maintenance performed.
Mfg Campaign: 11554072
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On Friday, Oct. 6, 2023 I was driving my 2017 Nissan Titan Turbo XD that I just purchased in December 2022, it just lost power and stopped on the highway in the dark. I was able to get it to the shoulder and waited 3 hours for a tow truck. This happened on a deserted road in Washington state. I was able to get a rental car for the weekend, but the only technician qualified to look at my truck couldn't do so until Wednesday the 11th. The diagnosis was metal shavings in my engine oil, meaning I needed a complete new engine. The cost is $31,400 - and the truck cost me $37,000. Upon doing some research, I have found that the diesel fuel pump, the cp4, that comes in the Cummins diesel engine that was put into the Nissan Titans from 2016-2019 was not mean to have US diesel run through it. Only European diesel, which is more lubricated than diesel in the US. This cp4 need for lubrication makes it break apart and seize your engine up when used with US diesel. This is a known issue with the Nissan titan XD Turbo, and Nissan stopped making the truck in 2019 partly because of this issue. There has been no recall on the engine or the truck, and I could have easily been killed or seriously injured when my truck just stopped in the middle of the dark with no warning. No lights came on, nothing. I take meticulous care of my vehicles and as an Army Captain stationed at Fort Lewis, am well aware that routine maintenance is imperative. There was nothing that alerted my previous service technicians nor myself as to the danger that this truck contains. It's a ticking time bomb and needs to be taken out of use by Nissan, and their consumers compensated. How long until someone is killed due to the defect?
Corrective Action:
On Friday, Oct. 6, 2023 I was driving my 2017 Nissan Titan Turbo XD that I just purchased in December 2022, it just lost power and stopped on the highway in the dark. I was able to get it to the shoulder and waited 3 hours for a tow truck. This happened on a deserted road in Washington state. I was able to get a rental car for the weekend, but the only technician qualified to look at my truck couldn't do so until Wednesday the 11th. The diagnosis was metal shavings in my engine oil, meaning I needed a complete new engine. The cost is $31,400 - and the truck cost me $37,000. Upon doing some research, I have found that the diesel fuel pump, the cp4, that comes in the Cummins diesel engine that was put into the Nissan Titans from 2016-2019 was not mean to have US diesel run through it. Only European diesel, which is more lubricated than diesel in the US. This cp4 need for lubrication makes it break apart and seize your engine up when used with US diesel. This is a known issue with the Nissan titan XD Turbo, and Nissan stopped making the truck in 2019 partly because of this issue. There has been no recall on the engine or the truck, and I could have easily been killed or seriously injured when my truck just stopped in the middle of the dark with no warning. No lights came on, nothing. I take meticulous care of my vehicles and as an Army Captain stationed at Fort Lewis, am well aware that routine maintenance is imperative. There was nothing that alerted my previous service technicians nor myself as to the danger that this truck contains. It's a ticking time bomb and needs to be taken out of use by Nissan, and their consumers compensated. How long until someone is killed due to the defect?
Additional Notes:
On Friday, Oct. 6, 2023 I was driving my 2017 Nissan Titan Turbo XD that I just purchased in December 2022, it just lost power and stopped on the highway in the dark. I was able to get it to the shoulder and waited 3 hours for a tow truck. This happened on a deserted road in Washington state. I was able to get a rental car for the weekend, but the only technician qualified to look at my truck couldn't do so until Wednesday the 11th. The diagnosis was metal shavings in my engine oil, meaning I needed a complete new engine. The cost is $31,400 - and the truck cost me $37,000. Upon doing some research, I have found that the diesel fuel pump, the cp4, that comes in the Cummins diesel engine that was put into the Nissan Titans from 2016-2019 was not mean to have US diesel run through it. Only European diesel, which is more lubricated than diesel in the US. This cp4 need for lubrication makes it break apart and seize your engine up when used with US diesel. This is a known issue with the Nissan titan XD Turbo, and Nissan stopped making the truck in 2019 partly because of this issue. There has been no recall on the engine or the truck, and I could have easily been killed or seriously injured when my truck just stopped in the middle of the dark with no warning. No lights came on, nothing. I take meticulous care of my vehicles and as an Army Captain stationed at Fort Lewis, am well aware that routine maintenance is imperative. There was nothing that alerted my previous service technicians nor myself as to the danger that this truck contains. It's a ticking time bomb and needs to be taken out of use by Nissan, and their consumers compensated. How long until someone is killed due to the defect?
Mfg Campaign: 11550436
Recall Date: Oct 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Corrective Action:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Additional Notes:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Mfg Campaign: 11541880
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Corrective Action:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Additional Notes:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Mfg Campaign: 11541880
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Corrective Action:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Additional Notes:
Driving at normal highway speed with my family vehicle shaked violently and stalled while in the middle lane of highway.I was nearly hit and crashed trying to coast to shoulder. I was towed to Nissan dealership and was told crankshaft broken in 2 peices. I’ve done research in this 5.0 Cummins diesel engine and come to find out this is a very common failure due to faulty wiring harness that provides power to injectors.I’ve contacted corporate Nissan to report problem with no help.There is YouTube videos on this common unsafe problem
Mfg Campaign: 11541880
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Lift pump failure. Part # 16400-EZ40B. This part has been replaced by dealer three times in the past year. Seems to last for about 8K-10K miles or so. Vehicle won't start when lift pump goes out just a warning of "low fuel pressure". Then has to be towed to dealer.
Corrective Action:
Lift pump failure. Part # 16400-EZ40B. This part has been replaced by dealer three times in the past year. Seems to last for about 8K-10K miles or so. Vehicle won't start when lift pump goes out just a warning of "low fuel pressure". Then has to be towed to dealer.
Additional Notes:
Lift pump failure. Part # 16400-EZ40B. This part has been replaced by dealer three times in the past year. Seems to last for about 8K-10K miles or so. Vehicle won't start when lift pump goes out just a warning of "low fuel pressure". Then has to be towed to dealer.
Mfg Campaign: 11539417
Recall Date: Aug 18, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Corrective Action:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Additional Notes:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Mfg Campaign: 11535405
Recall Date: Jul 31, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Corrective Action:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Additional Notes:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Mfg Campaign: 11535405
Recall Date: Jul 31, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Corrective Action:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Additional Notes:
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
Mfg Campaign: 11535405
Recall Date: Jul 31, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Corrective Action:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Additional Notes:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Mfg Campaign: 11532980
Recall Date: Jul 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Corrective Action:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Additional Notes:
I received a recall notice back in Sept 2019 (19V-495 ). I went to Antwerpen Nissan (Woodlawn, MD ) and they eroneously closed my recall ticket without completing the work. This was the second time that dealership falsified documents. Antwerpen Nissan said that they didn't see anything wrong with the wire harness. I've been having electrical problems sporadically since 2019. The problems are getting worse. My console / touch screen system is rebooting on its own while I am driving. I am still experiencing loss of power, LED driving lights will turn on and off while driving. Draining battery ( was replaced once at the dealership ). Antwerpen of Owings Mills was the last to investigate this issue. This was just before my factory warrantee expired. They replaced the radio. Electronic issues remained. I phoned Nissan USA and tried working with Nissan Rep "CHRIS";... Who refused to approve the safety repair. Feb. 2023, Antwerpen Nissan Owings Mills Rep. John said that he would re-investigate the safety recall;... But at my expense;.. Even though the investigation was initiated prior to the factory warrantee expiring. I need my vehicle to transport me safely to and from the Hospital for my cancer treatments / exams. I don't feel safe driving that vehicle,
Mfg Campaign: 11532980
Recall Date: Jul 18, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Nissan Titan. The contact stated while attempting to start the vehicle, the contact became aware that the battery was drained. The contact had the battery replaced with a new fully charged battery. The contact stated that 3-weeks later the battery had drained again. The contact recharged the battery however, the failure reoccurred. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the mechanic could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V495000 (Electrical System) however, the VIN was not included. The failure mileage was approximately 76,400.
Corrective Action:
The contact owns a 2017 Nissan Titan. The contact stated while attempting to start the vehicle, the contact became aware that the battery was drained. The contact had the battery replaced with a new fully charged battery. The contact stated that 3-weeks later the battery had drained again. The contact recharged the battery however, the failure reoccurred. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the mechanic could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V495000 (Electrical System) however, the VIN was not included. The failure mileage was approximately 76,400.
Additional Notes:
The contact owns a 2017 Nissan Titan. The contact stated while attempting to start the vehicle, the contact became aware that the battery was drained. The contact had the battery replaced with a new fully charged battery. The contact stated that 3-weeks later the battery had drained again. The contact recharged the battery however, the failure reoccurred. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the mechanic could not determine the cause of the failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V495000 (Electrical System) however, the VIN was not included. The failure mileage was approximately 76,400.
Mfg Campaign: 11521360
Recall Date: May 10, 2023
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