Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars of North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The driver and passenger seat wire harness could become damaged during horizontal seat adjustment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA5
Recall Date: Apr 26, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles equipped with an optional rear center seat. The center seat belt buckle wiring harness may obstruct access to the right rear seat lower child seat anchors, preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA4
Recall Date: Feb 22, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan vehicles. The front and rear upper control arm screw connections on the rear axle may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC3
Recall Date: Nov 19, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The pre-collision automatic hazard lights may activate in non-emergency situations. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC1
Recall Date: Oct 13, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB9
Recall Date: Sep 8, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB5
Recall Date: Jun 29, 2021
Consumer Complaints
107 ComplaintsPorsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Corrective Action:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Additional Notes:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Mfg Campaign: 11509850
Recall Date: Mar 2, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Corrective Action:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Additional Notes:
I was driving in the fast/lane of the freeway, and suddenly the car flashed red "Electrical System Error" "Park Vehicle in Safe Place". The car immediately started to decellerate on its own and I didn't have time to go over to the right so had to move into the left shoulder of the freeway. I was stuck in the middle of the freeway, with cars driving fast coming around a bend of the freeway behind me having to swerve out of the way. Cops finally came to give me cover from behind. Dealership still trying to figure out what the issue is.
Mfg Campaign: 11509850
Recall Date: Mar 2, 2023
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car displayed the following message: Electrical system error Park vehicle in a safe place
Corrective Action:
Car displayed the following message: Electrical system error Park vehicle in a safe place
Additional Notes:
Car displayed the following message: Electrical system error Park vehicle in a safe place
Mfg Campaign: 11497123
Recall Date: Dec 12, 2022
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My Taycan suddenly lost power while driving on the road on 10/14/2022
Corrective Action:
My Taycan suddenly lost power while driving on the road on 10/14/2022
Additional Notes:
My Taycan suddenly lost power while driving on the road on 10/14/2022
Mfg Campaign: 11489430
Recall Date: Oct 16, 2022
Porsche Cars North America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL
Potential Consequences:
Porsche Mobile Charger overheats, rated for 9.6kw but due to safety concerns Porsche adjusted default rate to 4.8kw. Rate can be reset to 9.6 each charge session increasing risk of fire.
Corrective Action:
Porsche Mobile Charger overheats, rated for 9.6kw but due to safety concerns Porsche adjusted default rate to 4.8kw. Rate can be reset to 9.6 each charge session increasing risk of fire.
Additional Notes:
Porsche Mobile Charger overheats, rated for 9.6kw but due to safety concerns Porsche adjusted default rate to 4.8kw. Rate can be reset to 9.6 each charge session increasing risk of fire.
Mfg Campaign: 11487891
Recall Date: Oct 4, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It appears that the vehicle 12volt system battery has failed and I am unable to move the vehicle . I have tried to charge the 12volt battery but the car remains undrivable. I had the car towed to the dealership and they have said that the car needs a new 12Volt battery but it is on backorder and that they continue to work with the factory to resolve the issue.
Corrective Action:
It appears that the vehicle 12volt system battery has failed and I am unable to move the vehicle . I have tried to charge the 12volt battery but the car remains undrivable. I had the car towed to the dealership and they have said that the car needs a new 12Volt battery but it is on backorder and that they continue to work with the factory to resolve the issue.
Additional Notes:
It appears that the vehicle 12volt system battery has failed and I am unable to move the vehicle . I have tried to charge the 12volt battery but the car remains undrivable. I had the car towed to the dealership and they have said that the car needs a new 12Volt battery but it is on backorder and that they continue to work with the factory to resolve the issue.
Mfg Campaign: 11472345
Recall Date: Jul 5, 2022
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Corrective Action:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Additional Notes:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Mfg Campaign: 11471268
Recall Date: Jun 27, 2022
Porsche Cars North America, Inc.
Defect Description:
STEERING
Potential Consequences:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Corrective Action:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Additional Notes:
In the center of the lane on a straight highway, vehicle will suddenly brake without warning. There are no vehicles ahead. A warning light comes on the dash and says “Driver Control Required,” yet both my hands are on the steering wheel. The feeling is that of a brake check performed by the electronic sensors of the car, and not at the driver’s command. Had there been a car following behind me, he could have hit me in the rear. Dealer is aware of the complaint but says, “system is working as designed.” Manufacturer responds by directing me back to the dealership. Yet the problem persists.
Mfg Campaign: 11471268
Recall Date: Jun 27, 2022
Porsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After the most recent recalls were repaired (all software) on my vehicle the brakes in the car were terrible. Soft /dead pedal feel. I almost rear ended other cars multiple times wen braking at slow speeds. Occasionally the pedal would go all the way to the floor when slowing to 3-5mph - This was consistent over multiple days after I got the car back from recall updates. Also , the first inc of brake pedal travel did not slow teh car at all.
Corrective Action:
After the most recent recalls were repaired (all software) on my vehicle the brakes in the car were terrible. Soft /dead pedal feel. I almost rear ended other cars multiple times wen braking at slow speeds. Occasionally the pedal would go all the way to the floor when slowing to 3-5mph - This was consistent over multiple days after I got the car back from recall updates. Also , the first inc of brake pedal travel did not slow teh car at all.
Additional Notes:
After the most recent recalls were repaired (all software) on my vehicle the brakes in the car were terrible. Soft /dead pedal feel. I almost rear ended other cars multiple times wen braking at slow speeds. Occasionally the pedal would go all the way to the floor when slowing to 3-5mph - This was consistent over multiple days after I got the car back from recall updates. Also , the first inc of brake pedal travel did not slow teh car at all.
Mfg Campaign: 11465879
Recall Date: May 24, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I got an “Electrical System Error. Park vehicle in a safe place” while I was on the freeway. I had to exit the freeway and shut down the vehicle and the error went away. I am hesitant to drive the vehicle, I am in the process of having the vehicle flat bedded to my dealer.
Corrective Action:
I got an “Electrical System Error. Park vehicle in a safe place” while I was on the freeway. I had to exit the freeway and shut down the vehicle and the error went away. I am hesitant to drive the vehicle, I am in the process of having the vehicle flat bedded to my dealer.
Additional Notes:
I got an “Electrical System Error. Park vehicle in a safe place” while I was on the freeway. I had to exit the freeway and shut down the vehicle and the error went away. I am hesitant to drive the vehicle, I am in the process of having the vehicle flat bedded to my dealer.
Mfg Campaign: 11462128
Recall Date: Apr 25, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Suddenly my vehicle showed "electrical system error", then it can't move, no matter forward or reverse, luckily it was parked in my garage, I can't image if it was on highway when your vehicle suddenly lost power. I don't remember how many times my Taycan was recalled in past 1 year, but it looks Porsche still haven't figure it out, maybe it's still a prototype.
Corrective Action:
Suddenly my vehicle showed "electrical system error", then it can't move, no matter forward or reverse, luckily it was parked in my garage, I can't image if it was on highway when your vehicle suddenly lost power. I don't remember how many times my Taycan was recalled in past 1 year, but it looks Porsche still haven't figure it out, maybe it's still a prototype.
Additional Notes:
Suddenly my vehicle showed "electrical system error", then it can't move, no matter forward or reverse, luckily it was parked in my garage, I can't image if it was on highway when your vehicle suddenly lost power. I don't remember how many times my Taycan was recalled in past 1 year, but it looks Porsche still haven't figure it out, maybe it's still a prototype.
Mfg Campaign: 11461091
Recall Date: Apr 18, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Taycan 4S has now on two occasions, while I’m driving, on the freeway, during the daytime, had all the instrument cluster displays go blank for 20-30 sec then reboot… Very disconcerting at best... dealer tells me this is NORMAL!, hard to believe its normal.... for me it's a safety issue.
Corrective Action:
My Taycan 4S has now on two occasions, while I’m driving, on the freeway, during the daytime, had all the instrument cluster displays go blank for 20-30 sec then reboot… Very disconcerting at best... dealer tells me this is NORMAL!, hard to believe its normal.... for me it's a safety issue.
Additional Notes:
My Taycan 4S has now on two occasions, while I’m driving, on the freeway, during the daytime, had all the instrument cluster displays go blank for 20-30 sec then reboot… Very disconcerting at best... dealer tells me this is NORMAL!, hard to believe its normal.... for me it's a safety issue.
Mfg Campaign: 11457865
Recall Date: Mar 22, 2022
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
car failed on the street noting "electrical system error". it was not able to shift into drive or reverse and immovable rendering it inoperable and left me stranded on the street. I had the car towed to the dealer the next day.
Corrective Action:
car failed on the street noting "electrical system error". it was not able to shift into drive or reverse and immovable rendering it inoperable and left me stranded on the street. I had the car towed to the dealer the next day.
Additional Notes:
car failed on the street noting "electrical system error". it was not able to shift into drive or reverse and immovable rendering it inoperable and left me stranded on the street. I had the car towed to the dealer the next day.
Mfg Campaign: 11456466
Recall Date: Mar 13, 2022
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HV battery failure. No warning. Vehicle could not be put in gear or moved. Vehicle has been at Porsche Conshohocken since 12/23/2021. No resolution as of 02/04/2022. Vehicle has been out of service 47 days.
Corrective Action:
HV battery failure. No warning. Vehicle could not be put in gear or moved. Vehicle has been at Porsche Conshohocken since 12/23/2021. No resolution as of 02/04/2022. Vehicle has been out of service 47 days.
Additional Notes:
HV battery failure. No warning. Vehicle could not be put in gear or moved. Vehicle has been at Porsche Conshohocken since 12/23/2021. No resolution as of 02/04/2022. Vehicle has been out of service 47 days.
Mfg Campaign: 11450684
Recall Date: Feb 6, 2022
Porsche Cars North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 10 ft) from the rear of the car. I have had multiple incidents where I almost hit someone who was walking up the street past my driveway entrance. The other problem is when you turn the backup camera turns, and there is no frame of reference left so it is extremely distorted and hard to figure out where things are at. I have a Mercedes GLS450 and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car. By the way this car cost $50,000 more than my Mercedes!!
Corrective Action:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 10 ft) from the rear of the car. I have had multiple incidents where I almost hit someone who was walking up the street past my driveway entrance. The other problem is when you turn the backup camera turns, and there is no frame of reference left so it is extremely distorted and hard to figure out where things are at. I have a Mercedes GLS450 and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car. By the way this car cost $50,000 more than my Mercedes!!
Additional Notes:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 10 ft) from the rear of the car. I have had multiple incidents where I almost hit someone who was walking up the street past my driveway entrance. The other problem is when you turn the backup camera turns, and there is no frame of reference left so it is extremely distorted and hard to figure out where things are at. I have a Mercedes GLS450 and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car. By the way this car cost $50,000 more than my Mercedes!!
Mfg Campaign: 11438189
Recall Date: Oct 26, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car suddenly lost power and displayed "electrical malfunction" please park in safe place. I was powerless and stranded in the middle of a 3 lane road. Car was towed to Porsche and they have had the car for 2 days- with no solution in site.
Corrective Action:
While driving the car suddenly lost power and displayed "electrical malfunction" please park in safe place. I was powerless and stranded in the middle of a 3 lane road. Car was towed to Porsche and they have had the car for 2 days- with no solution in site.
Additional Notes:
While driving the car suddenly lost power and displayed "electrical malfunction" please park in safe place. I was powerless and stranded in the middle of a 3 lane road. Car was towed to Porsche and they have had the car for 2 days- with no solution in site.
Mfg Campaign: 11435775
Recall Date: Oct 6, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
Conditions were clear and dry, with an ambient temperature of approximately 86 degrees F. Time of day was approximately 11:41am, Pacific. I was entering the 73 South onramp from Newport Coast Dr. (Newport Beach, CA 92657), somewhere between 60-70mph in Sport Plus mode, under heavy acceleration (but not full throttle). With no other symptoms or indications, the vehicle suddenly lost motive power and presented the error message “Electrical System Error Park Vehicle in Safe Place.” At that point, the throttle became completely unresponsive and the AC compressor shut off, though other vehicle systems appeared to work normally. I was able to pull over to the shoulder safely, however sudden and complete loss of motive power is very clearly a safety risk when on a highway. In this case, as in the first time this happened, I shut the vehicle off and attempted to restart several times immediately following the initial error message, but the vehicle would not restart. I let the vehicle sit for approximately 10-15 minutes with the power off. At that point, the vehicle was able to be restarted and driven. This is the 3rd time I’ve received such an error and the 3rd time I’ve had the vehicle brought in for service for the same issue since August 2nd. Porsche Cars North America is apparently aware of the issue and has updated my vehicle software and replaced a voltage converter approximately one month ago. Unfortunately, the vehicle seems to still be exhibiting the problem.
Corrective Action:
Conditions were clear and dry, with an ambient temperature of approximately 86 degrees F. Time of day was approximately 11:41am, Pacific. I was entering the 73 South onramp from Newport Coast Dr. (Newport Beach, CA 92657), somewhere between 60-70mph in Sport Plus mode, under heavy acceleration (but not full throttle). With no other symptoms or indications, the vehicle suddenly lost motive power and presented the error message “Electrical System Error Park Vehicle in Safe Place.” At that point, the throttle became completely unresponsive and the AC compressor shut off, though other vehicle systems appeared to work normally. I was able to pull over to the shoulder safely, however sudden and complete loss of motive power is very clearly a safety risk when on a highway. In this case, as in the first time this happened, I shut the vehicle off and attempted to restart several times immediately following the initial error message, but the vehicle would not restart. I let the vehicle sit for approximately 10-15 minutes with the power off. At that point, the vehicle was able to be restarted and driven. This is the 3rd time I’ve received such an error and the 3rd time I’ve had the vehicle brought in for service for the same issue since August 2nd. Porsche Cars North America is apparently aware of the issue and has updated my vehicle software and replaced a voltage converter approximately one month ago. Unfortunately, the vehicle seems to still be exhibiting the problem.
Additional Notes:
Conditions were clear and dry, with an ambient temperature of approximately 86 degrees F. Time of day was approximately 11:41am, Pacific. I was entering the 73 South onramp from Newport Coast Dr. (Newport Beach, CA 92657), somewhere between 60-70mph in Sport Plus mode, under heavy acceleration (but not full throttle). With no other symptoms or indications, the vehicle suddenly lost motive power and presented the error message “Electrical System Error Park Vehicle in Safe Place.” At that point, the throttle became completely unresponsive and the AC compressor shut off, though other vehicle systems appeared to work normally. I was able to pull over to the shoulder safely, however sudden and complete loss of motive power is very clearly a safety risk when on a highway. In this case, as in the first time this happened, I shut the vehicle off and attempted to restart several times immediately following the initial error message, but the vehicle would not restart. I let the vehicle sit for approximately 10-15 minutes with the power off. At that point, the vehicle was able to be restarted and driven. This is the 3rd time I’ve received such an error and the 3rd time I’ve had the vehicle brought in for service for the same issue since August 2nd. Porsche Cars North America is apparently aware of the issue and has updated my vehicle software and replaced a voltage converter approximately one month ago. Unfortunately, the vehicle seems to still be exhibiting the problem.
Mfg Campaign: 11433960
Recall Date: Sep 22, 2021
Porsche Cars North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 30 ft) from the rear of the car. I have had two incidents where I almost hit someone who was walking up the street past my driveway entrance. I need to look in the opposite direction for oncoming cars and I rely on the backup camera to see if anyone is walking towards the driveway entrance as I'm backing up. The resolution on the camera is absolutely terrible and highly distorted. We have a Ford F150 pickup and a Mercedes 350 GLE and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car.
Corrective Action:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 30 ft) from the rear of the car. I have had two incidents where I almost hit someone who was walking up the street past my driveway entrance. I need to look in the opposite direction for oncoming cars and I rely on the backup camera to see if anyone is walking towards the driveway entrance as I'm backing up. The resolution on the camera is absolutely terrible and highly distorted. We have a Ford F150 pickup and a Mercedes 350 GLE and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car.
Additional Notes:
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 30 ft) from the rear of the car. I have had two incidents where I almost hit someone who was walking up the street past my driveway entrance. I need to look in the opposite direction for oncoming cars and I rely on the backup camera to see if anyone is walking towards the driveway entrance as I'm backing up. The resolution on the camera is absolutely terrible and highly distorted. We have a Ford F150 pickup and a Mercedes 350 GLE and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car.
Mfg Campaign: 11431810
Recall Date: Sep 5, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
Engine light came on while driving "Engine Control Error" Park Vehicle in a safe place. As I was attempting to pull into a safe place the car died on the road resulting in a near accident
Corrective Action:
Engine light came on while driving "Engine Control Error" Park Vehicle in a safe place. As I was attempting to pull into a safe place the car died on the road resulting in a near accident
Additional Notes:
Engine light came on while driving "Engine Control Error" Park Vehicle in a safe place. As I was attempting to pull into a safe place the car died on the road resulting in a near accident
Mfg Campaign: 11426921
Recall Date: Jul 29, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
1st error “parking brake bit available, vehicle coils roll away” - cleared after restart. It then occurred again after cad was parked together with “motor control error - driving possible, service required” but car could not be driven and had to be towed
Corrective Action:
1st error “parking brake bit available, vehicle coils roll away” - cleared after restart. It then occurred again after cad was parked together with “motor control error - driving possible, service required” but car could not be driven and had to be towed
Additional Notes:
1st error “parking brake bit available, vehicle coils roll away” - cleared after restart. It then occurred again after cad was parked together with “motor control error - driving possible, service required” but car could not be driven and had to be towed
Mfg Campaign: 11426902
Recall Date: Jul 28, 2021
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