Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars of North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The driver and passenger seat wire harness could become damaged during horizontal seat adjustment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA5
Recall Date: Apr 26, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles equipped with an optional rear center seat. The center seat belt buckle wiring harness may obstruct access to the right rear seat lower child seat anchors, preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA4
Recall Date: Feb 22, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan vehicles. The front and rear upper control arm screw connections on the rear axle may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC3
Recall Date: Nov 19, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The pre-collision automatic hazard lights may activate in non-emergency situations. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC1
Recall Date: Oct 13, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB9
Recall Date: Sep 8, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB5
Recall Date: Jun 29, 2021
Consumer Complaints
107 ComplaintsPorsche Cars North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Corrective Action:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Additional Notes:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Mfg Campaign: 11418793
Recall Date: May 27, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Corrective Action:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Additional Notes:
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
Mfg Campaign: 11418793
Recall Date: May 27, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
I had just entered Interstate 15 about a mile from my home. I was in middle lane going approximately 65 mph, error message "engine computer failure, please pull over to safe place and call for service" appeared on screen and car lost all motive power. I was able to pull over to side of road, shut car off and then restart car. I was then able to drive home. Had car towed to dealer next day. They said they needed to update two software modules to latest version which "should" fix the problem.
Corrective Action:
I had just entered Interstate 15 about a mile from my home. I was in middle lane going approximately 65 mph, error message "engine computer failure, please pull over to safe place and call for service" appeared on screen and car lost all motive power. I was able to pull over to side of road, shut car off and then restart car. I was then able to drive home. Had car towed to dealer next day. They said they needed to update two software modules to latest version which "should" fix the problem.
Additional Notes:
I had just entered Interstate 15 about a mile from my home. I was in middle lane going approximately 65 mph, error message "engine computer failure, please pull over to safe place and call for service" appeared on screen and car lost all motive power. I was able to pull over to side of road, shut car off and then restart car. I was then able to drive home. Had car towed to dealer next day. They said they needed to update two software modules to latest version which "should" fix the problem.
Mfg Campaign: 11418593
Recall Date: May 26, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
As I was driving on the freeway at approximately 50 mph, the car lost power and would not accelerate. A warning appeared on the dashboard reading: “ Engine control error — park vehicle in a safe place“. There was no roadway shoulder, but fortunately I was coasting downhill and was able to exit the freeway onto an exit ramp, where I parked the car on the shoulder. I called Porsche roadside assistance and waited over 45 minutes for a tow truck. It had still not arrived when I was able to restart the vehicle and resume driving. I took it to the dealer where I bought the car, and they said they would check it out. They did not indicate that any other Taycans had been returned to them with this issue, although I have read numerous news accounts describing this problem in recent weeks. Had this power failure occurred under different circumstances, I and other drivers would have been at risk of serious injury or death.
Corrective Action:
As I was driving on the freeway at approximately 50 mph, the car lost power and would not accelerate. A warning appeared on the dashboard reading: “ Engine control error — park vehicle in a safe place“. There was no roadway shoulder, but fortunately I was coasting downhill and was able to exit the freeway onto an exit ramp, where I parked the car on the shoulder. I called Porsche roadside assistance and waited over 45 minutes for a tow truck. It had still not arrived when I was able to restart the vehicle and resume driving. I took it to the dealer where I bought the car, and they said they would check it out. They did not indicate that any other Taycans had been returned to them with this issue, although I have read numerous news accounts describing this problem in recent weeks. Had this power failure occurred under different circumstances, I and other drivers would have been at risk of serious injury or death.
Additional Notes:
As I was driving on the freeway at approximately 50 mph, the car lost power and would not accelerate. A warning appeared on the dashboard reading: “ Engine control error — park vehicle in a safe place“. There was no roadway shoulder, but fortunately I was coasting downhill and was able to exit the freeway onto an exit ramp, where I parked the car on the shoulder. I called Porsche roadside assistance and waited over 45 minutes for a tow truck. It had still not arrived when I was able to restart the vehicle and resume driving. I took it to the dealer where I bought the car, and they said they would check it out. They did not indicate that any other Taycans had been returned to them with this issue, although I have read numerous news accounts describing this problem in recent weeks. Had this power failure occurred under different circumstances, I and other drivers would have been at risk of serious injury or death.
Mfg Campaign: 11418692
Recall Date: May 26, 2021
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Corrective Action:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Additional Notes:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Mfg Campaign: 11418476
Recall Date: May 25, 2021
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Corrective Action:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Additional Notes:
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
Mfg Campaign: 11418476
Recall Date: May 25, 2021
Porsche Cars North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
- Parking Assist has failed several times with message "ParkAssist not available. Continued driving possible, Service necessary" - Forward collision warning (aka Warning And Break Assist) has disabled itself several times for no apparent reason with message "WBA Limited, See owners manual". The sensors and windshield was clean so nothing was obstructing the system. - Headline Control error while driving with message "Headline control error. Temporary condition, Continued driving possible". ParkAssist and Forward collision unavailability has been reported to Porsche dealer but they were unable to diagnose or fix it. It seems the car does not record any error codes for the dealer to debug. There was a pending software updated at the time which was installed but the issues happen even after the updated. The issues started from first days of ownership and happen intermittently and stopping and restarting the car always fixes them which probably suggest they are software bugs. After the software update I have experienced an additional issue - Central computer (aka PCM) which controls everything in this car has frozen and restarted which leaves the driver with no ability to control any of the car's settings or systems.
Corrective Action:
- Parking Assist has failed several times with message "ParkAssist not available. Continued driving possible, Service necessary" - Forward collision warning (aka Warning And Break Assist) has disabled itself several times for no apparent reason with message "WBA Limited, See owners manual". The sensors and windshield was clean so nothing was obstructing the system. - Headline Control error while driving with message "Headline control error. Temporary condition, Continued driving possible". ParkAssist and Forward collision unavailability has been reported to Porsche dealer but they were unable to diagnose or fix it. It seems the car does not record any error codes for the dealer to debug. There was a pending software updated at the time which was installed but the issues happen even after the updated. The issues started from first days of ownership and happen intermittently and stopping and restarting the car always fixes them which probably suggest they are software bugs. After the software update I have experienced an additional issue - Central computer (aka PCM) which controls everything in this car has frozen and restarted which leaves the driver with no ability to control any of the car's settings or systems.
Additional Notes:
- Parking Assist has failed several times with message "ParkAssist not available. Continued driving possible, Service necessary" - Forward collision warning (aka Warning And Break Assist) has disabled itself several times for no apparent reason with message "WBA Limited, See owners manual". The sensors and windshield was clean so nothing was obstructing the system. - Headline Control error while driving with message "Headline control error. Temporary condition, Continued driving possible". ParkAssist and Forward collision unavailability has been reported to Porsche dealer but they were unable to diagnose or fix it. It seems the car does not record any error codes for the dealer to debug. There was a pending software updated at the time which was installed but the issues happen even after the updated. The issues started from first days of ownership and happen intermittently and stopping and restarting the car always fixes them which probably suggest they are software bugs. After the software update I have experienced an additional issue - Central computer (aka PCM) which controls everything in this car has frozen and restarted which leaves the driver with no ability to control any of the car's settings or systems.
Mfg Campaign: 11418367
Recall Date: May 24, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
At approximately 3:40 PM on 5/24/2021 I was travelling W bound on the 10 freeway. The vehicle experienced full power loss. Fortunately I was in the L most lane and could pull to the side. Had I been in the center lanes I would've had serious safety issues. Vehicle is being towed to Beverly Hiss Posrche. I took a photo of the error message and can share it if needed. This was a particularly traumatic experience as the vehicle has been in the repair shop for 35+ days since purchase in November with electrical issues. It was returned on 5/17/2021 after a second control module was replaced.
Corrective Action:
At approximately 3:40 PM on 5/24/2021 I was travelling W bound on the 10 freeway. The vehicle experienced full power loss. Fortunately I was in the L most lane and could pull to the side. Had I been in the center lanes I would've had serious safety issues. Vehicle is being towed to Beverly Hiss Posrche. I took a photo of the error message and can share it if needed. This was a particularly traumatic experience as the vehicle has been in the repair shop for 35+ days since purchase in November with electrical issues. It was returned on 5/17/2021 after a second control module was replaced.
Additional Notes:
At approximately 3:40 PM on 5/24/2021 I was travelling W bound on the 10 freeway. The vehicle experienced full power loss. Fortunately I was in the L most lane and could pull to the side. Had I been in the center lanes I would've had serious safety issues. Vehicle is being towed to Beverly Hiss Posrche. I took a photo of the error message and can share it if needed. This was a particularly traumatic experience as the vehicle has been in the repair shop for 35+ days since purchase in November with electrical issues. It was returned on 5/17/2021 after a second control module was replaced.
Mfg Campaign: 11418405
Recall Date: May 24, 2021
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving at approximately 40mph, a red message suddenly appeared in the dashboard saying “Engine Control Error- Park vehicle in a Safe Place”. Simultaneously, the car became unresponsive - for example, pressing the gas pedal had no effect. I was able to brake and drift to the side of the road, but the car kind of bumpily ground to halt, feeling almost as if I had a flat tire (which I did not). Once I shut off the car and restarted, it ran again but had that issue occurred at a high speed or on a busier roadway, a serious accident was possible. I just recently had the car serviced to do a major upgrade the software and have seen others posting in forums about this serious issue. I never had this issue prior to the software update and have driven the car over 5000 miles.
Corrective Action:
While driving at approximately 40mph, a red message suddenly appeared in the dashboard saying “Engine Control Error- Park vehicle in a Safe Place”. Simultaneously, the car became unresponsive - for example, pressing the gas pedal had no effect. I was able to brake and drift to the side of the road, but the car kind of bumpily ground to halt, feeling almost as if I had a flat tire (which I did not). Once I shut off the car and restarted, it ran again but had that issue occurred at a high speed or on a busier roadway, a serious accident was possible. I just recently had the car serviced to do a major upgrade the software and have seen others posting in forums about this serious issue. I never had this issue prior to the software update and have driven the car over 5000 miles.
Additional Notes:
While driving at approximately 40mph, a red message suddenly appeared in the dashboard saying “Engine Control Error- Park vehicle in a Safe Place”. Simultaneously, the car became unresponsive - for example, pressing the gas pedal had no effect. I was able to brake and drift to the side of the road, but the car kind of bumpily ground to halt, feeling almost as if I had a flat tire (which I did not). Once I shut off the car and restarted, it ran again but had that issue occurred at a high speed or on a busier roadway, a serious accident was possible. I just recently had the car serviced to do a major upgrade the software and have seen others posting in forums about this serious issue. I never had this issue prior to the software update and have driven the car over 5000 miles.
Mfg Campaign: 11418245
Recall Date: May 23, 2021
Porsche Cars North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
After a software “upgrade” the speed control features were stated to be “unavailable” however the car still was in cruise and accelerator was depressed without indicating that to me as the driver. Car accelerated unintentionally on highway and emergency action had to be taken to avoid accident.
Corrective Action:
After a software “upgrade” the speed control features were stated to be “unavailable” however the car still was in cruise and accelerator was depressed without indicating that to me as the driver. Car accelerated unintentionally on highway and emergency action had to be taken to avoid accident.
Additional Notes:
After a software “upgrade” the speed control features were stated to be “unavailable” however the car still was in cruise and accelerator was depressed without indicating that to me as the driver. Car accelerated unintentionally on highway and emergency action had to be taken to avoid accident.
Mfg Campaign: 11418125
Recall Date: May 22, 2021
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car on two separate occasions lost power and took several seconds to recover while fighting it. It would suddenly state "Drive Attention Required" and seemed to hit the brakes hard and ignore my inputs. This occurred twice within a week roughly 3 weeks ago. This could have easily caused an accident as the car begins to slow quickly. The issue was not reproduced by the dealer and they claim it was related to a faulty software update (but they never reproduced or had any diagnostics on the issue so I'm not sure how they could claim that). It has not happened after the third reinstall of the software update but it also didn't happen except those two times when the software was apparently faulty so I still believe it could happen at any time. When the software was in a faulty state (which was common with the update and many had the same issues) the car's self driving tech was also semi functional and easy to have the car drive itself without knowing. The car would say "Driver's assistance inactive on the screen" but then drive itself at some unknown speed. I have a video of this. This is super dangerous.
Corrective Action:
My car on two separate occasions lost power and took several seconds to recover while fighting it. It would suddenly state "Drive Attention Required" and seemed to hit the brakes hard and ignore my inputs. This occurred twice within a week roughly 3 weeks ago. This could have easily caused an accident as the car begins to slow quickly. The issue was not reproduced by the dealer and they claim it was related to a faulty software update (but they never reproduced or had any diagnostics on the issue so I'm not sure how they could claim that). It has not happened after the third reinstall of the software update but it also didn't happen except those two times when the software was apparently faulty so I still believe it could happen at any time. When the software was in a faulty state (which was common with the update and many had the same issues) the car's self driving tech was also semi functional and easy to have the car drive itself without knowing. The car would say "Driver's assistance inactive on the screen" but then drive itself at some unknown speed. I have a video of this. This is super dangerous.
Additional Notes:
My car on two separate occasions lost power and took several seconds to recover while fighting it. It would suddenly state "Drive Attention Required" and seemed to hit the brakes hard and ignore my inputs. This occurred twice within a week roughly 3 weeks ago. This could have easily caused an accident as the car begins to slow quickly. The issue was not reproduced by the dealer and they claim it was related to a faulty software update (but they never reproduced or had any diagnostics on the issue so I'm not sure how they could claim that). It has not happened after the third reinstall of the software update but it also didn't happen except those two times when the software was apparently faulty so I still believe it could happen at any time. When the software was in a faulty state (which was common with the update and many had the same issues) the car's self driving tech was also semi functional and easy to have the car drive itself without knowing. The car would say "Driver's assistance inactive on the screen" but then drive itself at some unknown speed. I have a video of this. This is super dangerous.
Mfg Campaign: 11418132
Recall Date: May 22, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
Car displayed the following message: "Electrical System Error" and simultaneously lost all drive train power and mobility. Would not restart.
Corrective Action:
Car displayed the following message: "Electrical System Error" and simultaneously lost all drive train power and mobility. Would not restart.
Additional Notes:
Car displayed the following message: "Electrical System Error" and simultaneously lost all drive train power and mobility. Would not restart.
Mfg Campaign: 11418142
Recall Date: May 22, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As per the recently announced investigation on 5/21/21 into the 12 volt battery issue that rendered the car unable to drive, I had the same issue arise today (5/22/21) where an electrical error made the car inoperable and unable to power on any systems. In order to get the car on flat bed tow truck, they had to charge back the 12 volt battery to get car into neutral.
Corrective Action:
As per the recently announced investigation on 5/21/21 into the 12 volt battery issue that rendered the car unable to drive, I had the same issue arise today (5/22/21) where an electrical error made the car inoperable and unable to power on any systems. In order to get the car on flat bed tow truck, they had to charge back the 12 volt battery to get car into neutral.
Additional Notes:
As per the recently announced investigation on 5/21/21 into the 12 volt battery issue that rendered the car unable to drive, I had the same issue arise today (5/22/21) where an electrical error made the car inoperable and unable to power on any systems. In order to get the car on flat bed tow truck, they had to charge back the 12 volt battery to get car into neutral.
Mfg Campaign: 11418153
Recall Date: May 22, 2021
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving in a particularly curved section of highway 1 the vehicle lost all power and control. I had to wrestle the vehicle to the side of the road and narrowly avoided a cliff face off into the ocean. My entire family was in the car and could have been killed. This was after Porsche was unable to fix safety systems like my active cruise control and lane keep assist which were bugging out and trying to take over control of the car. I towed it to Porsche who attempted to address the problem and claimed it was fixed with a patch. There is no way to validate the work. Porsche did not communicate during the issue and offered little in the way of resolution.
Corrective Action:
While driving in a particularly curved section of highway 1 the vehicle lost all power and control. I had to wrestle the vehicle to the side of the road and narrowly avoided a cliff face off into the ocean. My entire family was in the car and could have been killed. This was after Porsche was unable to fix safety systems like my active cruise control and lane keep assist which were bugging out and trying to take over control of the car. I towed it to Porsche who attempted to address the problem and claimed it was fixed with a patch. There is no way to validate the work. Porsche did not communicate during the issue and offered little in the way of resolution.
Additional Notes:
While driving in a particularly curved section of highway 1 the vehicle lost all power and control. I had to wrestle the vehicle to the side of the road and narrowly avoided a cliff face off into the ocean. My entire family was in the car and could have been killed. This was after Porsche was unable to fix safety systems like my active cruise control and lane keep assist which were bugging out and trying to take over control of the car. I towed it to Porsche who attempted to address the problem and claimed it was fixed with a patch. There is no way to validate the work. Porsche did not communicate during the issue and offered little in the way of resolution.
Mfg Campaign: 11418106
Recall Date: May 21, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Corrective Action:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Additional Notes:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Mfg Campaign: 11415110
Recall Date: May 4, 2021
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Corrective Action:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Additional Notes:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Mfg Campaign: 11415110
Recall Date: May 4, 2021
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Corrective Action:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Additional Notes:
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
Mfg Campaign: 11415110
Recall Date: May 4, 2021
Porsche Cars North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Corrective Action:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Additional Notes:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Mfg Campaign: 11414731
Recall Date: May 1, 2021
Porsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Corrective Action:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Additional Notes:
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
Mfg Campaign: 11414731
Recall Date: May 1, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Corrective Action:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Additional Notes:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Mfg Campaign: 11386164
Recall Date: Jan 2, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury