Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB5
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: ARB6 / ARB7
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ARB0
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: APA5
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA6
Recall Date: Jun 8, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars of North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The driver and passenger seat wire harness could become damaged during horizontal seat adjustment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA5
Recall Date: Apr 26, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles equipped with an optional rear center seat. The center seat belt buckle wiring harness may obstruct access to the right rear seat lower child seat anchors, preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ANA4
Recall Date: Feb 22, 2022
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan vehicles. The front and rear upper control arm screw connections on the rear axle may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC3
Recall Date: Nov 19, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The pre-collision automatic hazard lights may activate in non-emergency situations. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMC1
Recall Date: Oct 13, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB9
Recall Date: Sep 8, 2021
Porsche Cars North America, Inc.
Safety Issue:
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: AMB5
Recall Date: Jun 29, 2021
Consumer Complaints
107 ComplaintsPorsche Cars North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Corrective Action:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Additional Notes:
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
Mfg Campaign: 11386164
Recall Date: Jan 2, 2021
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Corrective Action:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Additional Notes:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Mfg Campaign: 11383427
Recall Date: Dec 14, 2020
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Corrective Action:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Additional Notes:
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Mfg Campaign: 11383427
Recall Date: Dec 14, 2020
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS TRYING TO LEAVE A PARKING SPOT. I PUT THE CAR IN DRIVE MODE & IT DIDN'T MOVE. THE VEHICLE SHOWED THE MESSAGE: 'MOTOR CONTROL ERROR ' MOVE VEHICLE TO A SAFE PLACE' AND WAS ENCIRCLED BY A RED LIGHT. I TURNED THE CAR OFF AND ON SEVERAL TIMES THINKING VEHICLE WOULD RESET ITSELF. BUT VEHICLE WOULD NOT MOVE. THE CAR WOULD GO IN NEUTRAL MODE, BUT NOT DRIVE MODE.
Corrective Action:
I WAS TRYING TO LEAVE A PARKING SPOT. I PUT THE CAR IN DRIVE MODE & IT DIDN'T MOVE. THE VEHICLE SHOWED THE MESSAGE: 'MOTOR CONTROL ERROR ' MOVE VEHICLE TO A SAFE PLACE' AND WAS ENCIRCLED BY A RED LIGHT. I TURNED THE CAR OFF AND ON SEVERAL TIMES THINKING VEHICLE WOULD RESET ITSELF. BUT VEHICLE WOULD NOT MOVE. THE CAR WOULD GO IN NEUTRAL MODE, BUT NOT DRIVE MODE.
Additional Notes:
I WAS TRYING TO LEAVE A PARKING SPOT. I PUT THE CAR IN DRIVE MODE & IT DIDN'T MOVE. THE VEHICLE SHOWED THE MESSAGE: 'MOTOR CONTROL ERROR ' MOVE VEHICLE TO A SAFE PLACE' AND WAS ENCIRCLED BY A RED LIGHT. I TURNED THE CAR OFF AND ON SEVERAL TIMES THINKING VEHICLE WOULD RESET ITSELF. BUT VEHICLE WOULD NOT MOVE. THE CAR WOULD GO IN NEUTRAL MODE, BUT NOT DRIVE MODE.
Mfg Campaign: 11377875
Recall Date: Dec 4, 2020
Porsche Cars North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Corrective Action:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Additional Notes:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Mfg Campaign: 11377898
Recall Date: Dec 4, 2020
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Corrective Action:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Additional Notes:
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Mfg Campaign: 11377898
Recall Date: Dec 4, 2020
Porsche Cars North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 PORSCHE TAYCAN. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO GOSSETT PORSCHE (1875 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 1,090.
Corrective Action:
TL* THE CONTACT OWNS A 2020 PORSCHE TAYCAN. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO GOSSETT PORSCHE (1875 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 1,090.
Additional Notes:
TL* THE CONTACT OWNS A 2020 PORSCHE TAYCAN. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO GOSSETT PORSCHE (1875 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 1,090.
Mfg Campaign: 11364083
Recall Date: Oct 13, 2020
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