PORSCHE TAYCAN 2020

Complete listing of complaints and recalls for this vehicle

107
Complaints
23
Recalls

Complaints & Recalls

107 Complaints 23 Recalls

Official Safety Recalls - Important!

23 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Porsche Cars North America, Inc.
NHTSA Campaign: 24V731000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Oct 1, 2024
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

Potential Risk:
A short circuit in a high-voltage battery increases the risk of a fire.
FREE Recall Solution:
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ARB5
Notice Date: Nov 22, 2024
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
NHTSA Campaign: 24V732000 SAFETY RECALL
27.5K Vehicles Affected
Recall Date: Oct 1, 2024
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

Potential Risk:
A short circuit in a high-voltage battery increases the risk of a fire.
FREE Recall Solution:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, were mailed November 25, 2024, and November 27, 2024. A second notice will be sent once the final remedy is available. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ARB6 / ARB7
Recall Date: Oct 1, 2024
Porsche Cars North America, Inc.
NHTSA Campaign: 24V455000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Jun 19, 2024
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.

Potential Risk:
A brake fluid leak can reduce braking performance and extend the distance required to stop, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed on January 29, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ARB0
Notice Date: Jan 29, 2025
Recall Date: Jun 19, 2024
Porsche Cars North America, Inc.
NHTSA Campaign: 23V347000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 16, 2023
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," and 101, "Control and Displays."

Potential Risk:
An incorrect warning indicator may be misinterpreted and result in driving on worn brake pads with reduced brake performance, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the software for the instrument cluster, free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: APA5
Notice Date: Jul 5, 2023
Recall Date: May 16, 2023
Porsche Cars North America, Inc.
NHTSA Campaign: 22V404000 SAFETY RECALL
12.5K Vehicles Affected
Recall Date: Jun 8, 2022
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A malfunctioning center screen or touch control panel may obstruct the driver's view of camera assisted driving functions, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ANA6
Notice Date: Aug 5, 2022
Recall Date: Jun 8, 2022
Porsche Cars North America, Inc.
NHTSA Campaign: 22V278000 SAFETY RECALL
9.6K Vehicles Affected
Recall Date: Apr 26, 2022
Safety Issue:

Porsche Cars of North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The driver and passenger seat wire harness could become damaged during horizontal seat adjustment.

Potential Risk:
A damaged seat wire harness may deactivate air bags, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect the seat wire harness for damage, add fabric tape to secure the harness, and repair damaged wires as necessary, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ANA5
Notice Date: Jul 22, 2022
Recall Date: Apr 26, 2022
Porsche Cars North America, Inc.
NHTSA Campaign: 22V100000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: Feb 22, 2022
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles equipped with an optional rear center seat. The center seat belt buckle wiring harness may obstruct access to the right rear seat lower child seat anchors, preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Potential Risk:
An improperly secured child seat increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will reroute and secure the center rear seat belt buckle wiring harness and, as necessary, replace a damaged buckle, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ANA4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: ANA4
Notice Date: Apr 7, 2022
Recall Date: Feb 22, 2022
Porsche Cars North America, Inc.
NHTSA Campaign: 21V911000 SAFETY RECALL
35 Vehicles Affected
Recall Date: Nov 19, 2021
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan vehicles. The front and rear upper control arm screw connections on the rear axle may be loose.

Potential Risk:
A loose control arm connection may fail, causing a loss of vehicle stability and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the screw connections, free of charge. Owner notification letters were expected to be mailed January 13, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMC3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AMC3
Notice Date: Jan 13, 2022
Recall Date: Nov 19, 2021
Porsche Cars North America, Inc.
NHTSA Campaign: 21V794000 SAFETY RECALL
11.8K Vehicles Affected
Recall Date: Oct 13, 2021
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan vehicles. The pre-collision automatic hazard lights may activate in non-emergency situations. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
An activation of hazard lights in non-emergency situations could confuse other drivers, increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the hazard lights, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMC1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AMC1
Notice Date: Dec 2, 2021
Recall Date: Oct 13, 2021
Porsche Cars North America, Inc.
NHTSA Campaign: 21V697000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Sep 8, 2021
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.

Potential Risk:
A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
FREE Recall Solution:
Dealers will repair or replace the brake booster as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AMB9
Notice Date: Oct 28, 2021
Recall Date: Sep 8, 2021
Porsche Cars North America, Inc.
NHTSA Campaign: 21V486000 SAFETY RECALL
10.4K Vehicles Affected
Recall Date: Jun 29, 2021
Safety Issue:

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 Taycan Turbo, Taycan Turbo S, Taycan 4S, 2021 Taycan, Taycan Cross Turismo, Taycan Turbo S Cross Turismo, Taycan 4S Cross Turismo, and Taycan Turbo Cross Turismo vehicles. The monitoring software can incorrectly detect a fault and shutdown the power train, causing a loss of motive power.

Potential Risk:
A loss of motive power increases the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the power electronics and the engine control unit, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PORSCHE dealer to schedule your FREE recall repair.
Manufacturer: PORSCHE
Mfg Campaign: AMB5
Notice Date: Jul 30, 2021
Recall Date: Jun 29, 2021

Consumer Complaints

107 Complaints
Porsche Cars North America, Inc.
Campaign: 11424613 Other
Jul 13, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

My car suddenly popped up this error message "Engine Control Error". I could still steer and use the brakes, but the accelerator would not work. I had to coast to a stop, put in park, and restart. I called the dealer and they said this will be part of a recall but they had no fix yet. I'm not sure if this part of the battery power-loss recall or not.

Corrective Action:

My car suddenly popped up this error message "Engine Control Error". I could still steer and use the brakes, but the accelerator would not work. I had to coast to a stop, put in park, and restart. I called the dealer and they said this will be part of a recall but they had no fix yet. I'm not sure if this part of the battery power-loss recall or not.

Additional Notes:

My car suddenly popped up this error message "Engine Control Error". I could still steer and use the brakes, but the accelerator would not work. I had to coast to a stop, put in park, and restart. I called the dealer and they said this will be part of a recall but they had no fix yet. I'm not sure if this part of the battery power-loss recall or not.

Manufacturer: PORSCHE
Mfg Campaign: 11424613
Notice Date: Jul 13, 2021
Recall Date: Jul 13, 2021
Porsche Cars North America, Inc.
Campaign: 11424618 Other
Jul 13, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

Sudden power loss while driving. Pulled over to the side and the car shut down with the message "Engine Control Error"

Corrective Action:

Sudden power loss while driving. Pulled over to the side and the car shut down with the message "Engine Control Error"

Additional Notes:

Sudden power loss while driving. Pulled over to the side and the car shut down with the message "Engine Control Error"

Manufacturer: PORSCHE
Mfg Campaign: 11424618
Notice Date: Jul 13, 2021
Recall Date: Jul 13, 2021
Porsche Cars North America, Inc.
Campaign: 11424296 Other
Jul 11, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

sudden electrical failure. Two times the car has had sudden unexpected power loss. In particular the forward motion of the stopped suddenly, fortunately i was at low speed <20 mph. Both times electrical error message was noted on the driver's center screen. I was able to turn the car off and then attempted several times to turn it back on, eventually the car started. In my opinion there are no precipitating factors. Also fortunately there were no other cars behind me, otherwise i am sure an accident would have happened.

Corrective Action:

sudden electrical failure. Two times the car has had sudden unexpected power loss. In particular the forward motion of the stopped suddenly, fortunately i was at low speed <20 mph. Both times electrical error message was noted on the driver's center screen. I was able to turn the car off and then attempted several times to turn it back on, eventually the car started. In my opinion there are no precipitating factors. Also fortunately there were no other cars behind me, otherwise i am sure an accident would have happened.

Additional Notes:

sudden electrical failure. Two times the car has had sudden unexpected power loss. In particular the forward motion of the stopped suddenly, fortunately i was at low speed <20 mph. Both times electrical error message was noted on the driver's center screen. I was able to turn the car off and then attempted several times to turn it back on, eventually the car started. In my opinion there are no precipitating factors. Also fortunately there were no other cars behind me, otherwise i am sure an accident would have happened.

Manufacturer: PORSCHE
Mfg Campaign: 11424296
Notice Date: Jul 11, 2021
Recall Date: Jul 11, 2021
Porsche Cars North America, Inc.
Campaign: 11424015 Other
Jul 8, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

Sudden and unexpected complete loss of power while vehicle was at highway speed. Could not accelerate. Red warning light appeared stating Engine Control Error. Car glided to a complete stop and I attempted to pull over to the shoulder of the highway. Brought the vehicle to the dealer and they stated there was a recent service bulletin to update software.

Corrective Action:

Sudden and unexpected complete loss of power while vehicle was at highway speed. Could not accelerate. Red warning light appeared stating Engine Control Error. Car glided to a complete stop and I attempted to pull over to the shoulder of the highway. Brought the vehicle to the dealer and they stated there was a recent service bulletin to update software.

Additional Notes:

Sudden and unexpected complete loss of power while vehicle was at highway speed. Could not accelerate. Red warning light appeared stating Engine Control Error. Car glided to a complete stop and I attempted to pull over to the shoulder of the highway. Brought the vehicle to the dealer and they stated there was a recent service bulletin to update software.

Manufacturer: PORSCHE
Mfg Campaign: 11424015
Notice Date: Jul 8, 2021
Recall Date: Jul 8, 2021
Porsche Cars North America, Inc.
Campaign: 11421593 Other
Jun 21, 2021
Defect Description:

ENGINE

Potential Consequences:

Complete battery failure. Luckily occurred in a safe location and while parked.

Corrective Action:

Complete battery failure. Luckily occurred in a safe location and while parked.

Additional Notes:

Complete battery failure. Luckily occurred in a safe location and while parked.

Manufacturer: PORSCHE
Mfg Campaign: 11421593
Notice Date: Jun 21, 2021
Recall Date: Jun 21, 2021
Porsche Cars North America, Inc.
Campaign: 11421593 Other
Jun 21, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Complete battery failure. Luckily occurred in a safe location and while parked.

Corrective Action:

Complete battery failure. Luckily occurred in a safe location and while parked.

Additional Notes:

Complete battery failure. Luckily occurred in a safe location and while parked.

Manufacturer: PORSCHE
Mfg Campaign: 11421593
Notice Date: Jun 21, 2021
Recall Date: Jun 21, 2021
Porsche Cars North America, Inc.
Campaign: 11421575 Other
Jun 20, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

April 27 I tried a launch control and a few seconds into it I got "All wheel drive error. " Engine performance limited." The car slowed and would only drive a maximum of 20mph. It cycled through several screens, one said "Visit workshop". I tried to attached movie and photo, no luck. I let car sit turned off for about 10 minutes, drove it again, no errors. Tried launch control again, no errors. I have a .mov that shows the errors (My son was in the passenger seat so I had him record the errors). I cannot attach an .mov here. I took it into dealer, they said Porsche didn't have a fix for this but they said not to worry about it. It is dangerous to have the car only go 20mph at some random time!

Corrective Action:

April 27 I tried a launch control and a few seconds into it I got "All wheel drive error. " Engine performance limited." The car slowed and would only drive a maximum of 20mph. It cycled through several screens, one said "Visit workshop". I tried to attached movie and photo, no luck. I let car sit turned off for about 10 minutes, drove it again, no errors. Tried launch control again, no errors. I have a .mov that shows the errors (My son was in the passenger seat so I had him record the errors). I cannot attach an .mov here. I took it into dealer, they said Porsche didn't have a fix for this but they said not to worry about it. It is dangerous to have the car only go 20mph at some random time!

Additional Notes:

April 27 I tried a launch control and a few seconds into it I got "All wheel drive error. " Engine performance limited." The car slowed and would only drive a maximum of 20mph. It cycled through several screens, one said "Visit workshop". I tried to attached movie and photo, no luck. I let car sit turned off for about 10 minutes, drove it again, no errors. Tried launch control again, no errors. I have a .mov that shows the errors (My son was in the passenger seat so I had him record the errors). I cannot attach an .mov here. I took it into dealer, they said Porsche didn't have a fix for this but they said not to worry about it. It is dangerous to have the car only go 20mph at some random time!

Manufacturer: PORSCHE
Mfg Campaign: 11421575
Notice Date: Jun 20, 2021
Recall Date: Jun 20, 2021
Porsche Cars North America, Inc.
Campaign: 11420845 Other
Jun 14, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

Total electrical shutdown of the drivability of the car. The car in driving traffic came to a sudden stop and doors were lock and would not start until we tried 3 times. A truck behind us had to come to a quick sudden stop to avoid hitting us in the rear of the car! The car was taken to Porsche South bay for understanding the cause of the problem the manufacture was alerted ,Porsche customer care and a case filed. Porsche Service was suppose to report their findings to Customer Care in reference to case file number. They asked me to also bring in the Porsche charging unit to be re-flashed on software in the unit. I have had the car in multiple times for PCM related issues and software updates, during the most recent update they had to replace the entire PCM with a new one. The car was running fine then, then this issue happened. Porsche is continually having issues with this car all related to the PCM, it appear that the car is unsafe and my wife refuses to be in the car. I asked Porsche if they were aware of this problem and they said yes. I asked Porsche for them to look at this car as a Lemon law car, they call this a Buy Back Program. I am still waiting to be told what is next. Porsche is saying the car is safe and has had no accidents, but they know that this car could cause an accident when shutting down with no notice. How is that considered safe? No message appeared till after the car shutdown.

Corrective Action:

Total electrical shutdown of the drivability of the car. The car in driving traffic came to a sudden stop and doors were lock and would not start until we tried 3 times. A truck behind us had to come to a quick sudden stop to avoid hitting us in the rear of the car! The car was taken to Porsche South bay for understanding the cause of the problem the manufacture was alerted ,Porsche customer care and a case filed. Porsche Service was suppose to report their findings to Customer Care in reference to case file number. They asked me to also bring in the Porsche charging unit to be re-flashed on software in the unit. I have had the car in multiple times for PCM related issues and software updates, during the most recent update they had to replace the entire PCM with a new one. The car was running fine then, then this issue happened. Porsche is continually having issues with this car all related to the PCM, it appear that the car is unsafe and my wife refuses to be in the car. I asked Porsche if they were aware of this problem and they said yes. I asked Porsche for them to look at this car as a Lemon law car, they call this a Buy Back Program. I am still waiting to be told what is next. Porsche is saying the car is safe and has had no accidents, but they know that this car could cause an accident when shutting down with no notice. How is that considered safe? No message appeared till after the car shutdown.

Additional Notes:

Total electrical shutdown of the drivability of the car. The car in driving traffic came to a sudden stop and doors were lock and would not start until we tried 3 times. A truck behind us had to come to a quick sudden stop to avoid hitting us in the rear of the car! The car was taken to Porsche South bay for understanding the cause of the problem the manufacture was alerted ,Porsche customer care and a case filed. Porsche Service was suppose to report their findings to Customer Care in reference to case file number. They asked me to also bring in the Porsche charging unit to be re-flashed on software in the unit. I have had the car in multiple times for PCM related issues and software updates, during the most recent update they had to replace the entire PCM with a new one. The car was running fine then, then this issue happened. Porsche is continually having issues with this car all related to the PCM, it appear that the car is unsafe and my wife refuses to be in the car. I asked Porsche if they were aware of this problem and they said yes. I asked Porsche for them to look at this car as a Lemon law car, they call this a Buy Back Program. I am still waiting to be told what is next. Porsche is saying the car is safe and has had no accidents, but they know that this car could cause an accident when shutting down with no notice. How is that considered safe? No message appeared till after the car shutdown.

Manufacturer: PORSCHE
Mfg Campaign: 11420845
Notice Date: Jun 14, 2021
Recall Date: Jun 14, 2021
Porsche Cars North America, Inc.
Campaign: 11420734 Other
Jun 13, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Corrective Action:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Additional Notes:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Manufacturer: PORSCHE
Mfg Campaign: 11420734
Notice Date: Jun 13, 2021
Recall Date: Jun 13, 2021
Porsche Cars North America, Inc.
Campaign: 11420734 Other
Jun 13, 2021
Defect Description:

ENGINE

Potential Consequences:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Corrective Action:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Additional Notes:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Manufacturer: PORSCHE
Mfg Campaign: 11420734
Notice Date: Jun 13, 2021
Recall Date: Jun 13, 2021
Porsche Cars North America, Inc.
Campaign: 11420734 Other
Jun 13, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Corrective Action:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Additional Notes:

Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.

Manufacturer: PORSCHE
Mfg Campaign: 11420734
Notice Date: Jun 13, 2021
Recall Date: Jun 13, 2021
Porsche Cars North America, Inc.
Campaign: 11419735 Other
Jun 5, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

My complaint is that the car will not move. I get in the car to drive and the car displays the following message, “ Electrical System Error. Stop vehicle in a safe place.” This has happened on numerous occasions(at least 7) since I received the car on February 10, 2021. Mind you I work from home so I don’t drive it but once a week. I am quite fortunate that thus far it has only happened in my garage. I took the car to the local Porsche dealership for a software update but that was not the solution. It occurred again after the update. I thought maybe it had something to do with the car charger because it usually occurred a couple days after charging the car but I haven’t charged it in over 2 weeks.

Corrective Action:

My complaint is that the car will not move. I get in the car to drive and the car displays the following message, “ Electrical System Error. Stop vehicle in a safe place.” This has happened on numerous occasions(at least 7) since I received the car on February 10, 2021. Mind you I work from home so I don’t drive it but once a week. I am quite fortunate that thus far it has only happened in my garage. I took the car to the local Porsche dealership for a software update but that was not the solution. It occurred again after the update. I thought maybe it had something to do with the car charger because it usually occurred a couple days after charging the car but I haven’t charged it in over 2 weeks.

Additional Notes:

My complaint is that the car will not move. I get in the car to drive and the car displays the following message, “ Electrical System Error. Stop vehicle in a safe place.” This has happened on numerous occasions(at least 7) since I received the car on February 10, 2021. Mind you I work from home so I don’t drive it but once a week. I am quite fortunate that thus far it has only happened in my garage. I took the car to the local Porsche dealership for a software update but that was not the solution. It occurred again after the update. I thought maybe it had something to do with the car charger because it usually occurred a couple days after charging the car but I haven’t charged it in over 2 weeks.

Manufacturer: PORSCHE
Mfg Campaign: 11419735
Notice Date: Jun 5, 2021
Recall Date: Jun 5, 2021
Porsche Cars North America, Inc.
Campaign: 11419721 Other
Jun 4, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Consequences:

My husband and I were driving our car last night and our car suddenly displayed an error code and shutdown. This has happenned a few weeks ago andbthe dealer could not find the issue. We took a picture of the error code, pulled over and restarted the car. This is very concerning because it doesnt give you more than a few secs after the error code that the car just dies. Again we were in a position to pull over on the freeway but if we had been in the middle lane this could have been a very different outcome. We have contacted the dealer to troubleshoot again.

Corrective Action:

My husband and I were driving our car last night and our car suddenly displayed an error code and shutdown. This has happenned a few weeks ago andbthe dealer could not find the issue. We took a picture of the error code, pulled over and restarted the car. This is very concerning because it doesnt give you more than a few secs after the error code that the car just dies. Again we were in a position to pull over on the freeway but if we had been in the middle lane this could have been a very different outcome. We have contacted the dealer to troubleshoot again.

Additional Notes:

My husband and I were driving our car last night and our car suddenly displayed an error code and shutdown. This has happenned a few weeks ago andbthe dealer could not find the issue. We took a picture of the error code, pulled over and restarted the car. This is very concerning because it doesnt give you more than a few secs after the error code that the car just dies. Again we were in a position to pull over on the freeway but if we had been in the middle lane this could have been a very different outcome. We have contacted the dealer to troubleshoot again.

Manufacturer: PORSCHE
Mfg Campaign: 11419721
Notice Date: Jun 4, 2021
Recall Date: Jun 4, 2021
Porsche Cars North America, Inc.
Campaign: 11418935 Other
May 28, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Corrective Action:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Additional Notes:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Manufacturer: PORSCHE
Mfg Campaign: 11418935
Notice Date: May 28, 2021
Recall Date: May 28, 2021
Porsche Cars North America, Inc.
Campaign: 11418935 Other
May 28, 2021
Defect Description:

ENGINE

Potential Consequences:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Corrective Action:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Additional Notes:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Manufacturer: PORSCHE
Mfg Campaign: 11418935
Notice Date: May 28, 2021
Recall Date: May 28, 2021
Porsche Cars North America, Inc.
Campaign: 11418935 Other
May 28, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Corrective Action:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Additional Notes:

While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.

Manufacturer: PORSCHE
Mfg Campaign: 11418935
Notice Date: May 28, 2021
Recall Date: May 28, 2021
Porsche Cars North America, Inc.
Campaign: 11418705 Other
May 27, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Corrective Action:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Additional Notes:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Manufacturer: PORSCHE
Mfg Campaign: 11418705
Notice Date: May 27, 2021
Recall Date: May 27, 2021
Porsche Cars North America, Inc.
Campaign: 11418705 Other
May 27, 2021
Defect Description:

ENGINE

Potential Consequences:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Corrective Action:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Additional Notes:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Manufacturer: PORSCHE
Mfg Campaign: 11418705
Notice Date: May 27, 2021
Recall Date: May 27, 2021
Porsche Cars North America, Inc.
Campaign: 11418705 Other
May 27, 2021
Defect Description:

STEERING

Potential Consequences:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Corrective Action:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Additional Notes:

Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened

Manufacturer: PORSCHE
Mfg Campaign: 11418705
Notice Date: May 27, 2021
Recall Date: May 27, 2021
Porsche Cars North America, Inc.
Campaign: 11418793 Other
May 27, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All

Corrective Action:

My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All

Additional Notes:

My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All

Manufacturer: PORSCHE
Mfg Campaign: 11418793
Notice Date: May 27, 2021
Recall Date: May 27, 2021

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