Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
Corrective Action:
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
Additional Notes:
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
Mfg Campaign: 11423360
Recall Date: Jul 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Corrective Action:
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Additional Notes:
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Mfg Campaign: 11421012
Recall Date: Jun 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
Corrective Action:
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
Additional Notes:
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
Mfg Campaign: 11421053
Recall Date: Jun 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11420277
Recall Date: Jun 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Corrective Action:
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Additional Notes:
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Mfg Campaign: 11419772
Recall Date: Jun 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 5/27/21 while driving on a highway 295 in Virginia, the truck engine shutoff while driving 70 mph in lane 3 of a four lane highway. Engine would not restart and braking/steering was also affected. Diagnostics and Chrysler/Ram dealer mechanic confirmed the magnetic material on the tone wheel failed and the engine was not able to determine the position of the crankshaft so the engine stalled. The dealer attempted to address this using the W58/NHTSA 20V-475 software remediation of the powertrain control module but this failed. The dealer confirmed the tone wheel needed to be replaced. I have the defective tone wheel. I called Chrysler to report but they said this VIN # was not covered by the recall W68/NHTSA 20V-475 despite the circumstances being identical. There were no other warning lights or symptoms before this incident.
Corrective Action:
On 5/27/21 while driving on a highway 295 in Virginia, the truck engine shutoff while driving 70 mph in lane 3 of a four lane highway. Engine would not restart and braking/steering was also affected. Diagnostics and Chrysler/Ram dealer mechanic confirmed the magnetic material on the tone wheel failed and the engine was not able to determine the position of the crankshaft so the engine stalled. The dealer attempted to address this using the W58/NHTSA 20V-475 software remediation of the powertrain control module but this failed. The dealer confirmed the tone wheel needed to be replaced. I have the defective tone wheel. I called Chrysler to report but they said this VIN # was not covered by the recall W68/NHTSA 20V-475 despite the circumstances being identical. There were no other warning lights or symptoms before this incident.
Additional Notes:
On 5/27/21 while driving on a highway 295 in Virginia, the truck engine shutoff while driving 70 mph in lane 3 of a four lane highway. Engine would not restart and braking/steering was also affected. Diagnostics and Chrysler/Ram dealer mechanic confirmed the magnetic material on the tone wheel failed and the engine was not able to determine the position of the crankshaft so the engine stalled. The dealer attempted to address this using the W58/NHTSA 20V-475 software remediation of the powertrain control module but this failed. The dealer confirmed the tone wheel needed to be replaced. I have the defective tone wheel. I called Chrysler to report but they said this VIN # was not covered by the recall W68/NHTSA 20V-475 despite the circumstances being identical. There were no other warning lights or symptoms before this incident.
Mfg Campaign: 11419503
Recall Date: Jun 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
Corrective Action:
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
Additional Notes:
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
Mfg Campaign: 11419537
Recall Date: Jun 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge erroneously read that the fuel tank was empty although there was fuel in the fuel tank. The contact indicated that after filling the fuel tank, the fuel gauge would read empty after using approximately a quarter of the fuel in the fuel tank. During the failure, the check engine warning light and low fuel warning light were illuminated. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge erroneously read that the fuel tank was empty although there was fuel in the fuel tank. The contact indicated that after filling the fuel tank, the fuel gauge would read empty after using approximately a quarter of the fuel in the fuel tank. During the failure, the check engine warning light and low fuel warning light were illuminated. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that the fuel gauge erroneously read that the fuel tank was empty although there was fuel in the fuel tank. The contact indicated that after filling the fuel tank, the fuel gauge would read empty after using approximately a quarter of the fuel in the fuel tank. During the failure, the check engine warning light and low fuel warning light were illuminated. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure. The approximate failure mileage was 56,000.
Mfg Campaign: 11419237
Recall Date: Jun 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Corrective Action:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Additional Notes:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Mfg Campaign: 11419043
Recall Date: May 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Corrective Action:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Additional Notes:
Truck is 5 yes old and the uconnect radio dose not work .tried everything to get it to work it just blinks on and off or gone to a blue screen and then back to the dodge emblem. Called uconnect they say no up dates on it ..
Mfg Campaign: 11419043
Recall Date: May 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Corrective Action:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Additional Notes:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Mfg Campaign: 11418139
Recall Date: May 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Corrective Action:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Additional Notes:
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Mfg Campaign: 11418139
Recall Date: May 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can’t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
Corrective Action:
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can’t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
Additional Notes:
Unknown vibration at highway speeds, have taken to dealer and multiple shops. They all can’t find the problem. Balanced wheels multiple times, Changed wheel bearings, tires to different brand, new wheel they suggested still same problem. This vibration shakes seats and steering wheels at speeds above 65MPH. I see multiple people asking the same question with there rams.
Mfg Campaign: 11417473
Recall Date: May 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PERSONALLY, JUST 3 WEEKS AGO. MY 3RD ENGINE FAILED. IT LOOKS LIKE THEY'RE GOING TO PUT A 4TH. I OWN A 2016 ECODIESEL 4X4 BIG HORN. ALWAYS TAKEN IT TO THE DEALER FOR MAINTENANCE AND NEVER DROVE IT ROUGH AND RARELY TOWED. 1ST ENGINE WENT OUT AT 55,747 MILES. 2ND ENGINE WENT OUT AT 112,482 MILES. 3RD ENGINE WENT OUT AT 144,806 MILES EVER SINCE THE 1ST ENGINE FAILURE. I'VE TRIED TO HAVE THEM BUY IT BACK WITH FCA REFUSING EVERYTIME. AFTER THE 1ST ONE. I KNEW THE SOUND YOU DESCRIBED AND KNEW THE ENGINE WAS ABOUT TO FAIL SO I STARTED RECORDING IT IN MY PHONE. NOW I HAVE 2 VIDEO DOCUMENTATION ON 2 SEPARATE FAILURES. LET'S SEE THEM TRY TO EXPLAIN THIS ONE. I'VE HAD A LAWYER INVOLVED NOW BECAUSE THEY DON'T LISTEN TO THE LITTLE GUY, SO NOW I HAVE TO TAKE THEM TO COURT. 2 OUT OF THE 3 TIMES MY ENGINE WENT OUT, I WAS ALMOST HIT FROM BEHIND AND HAD TO SWERVE OFF THE ROAD.
Corrective Action:
PERSONALLY, JUST 3 WEEKS AGO. MY 3RD ENGINE FAILED. IT LOOKS LIKE THEY'RE GOING TO PUT A 4TH. I OWN A 2016 ECODIESEL 4X4 BIG HORN. ALWAYS TAKEN IT TO THE DEALER FOR MAINTENANCE AND NEVER DROVE IT ROUGH AND RARELY TOWED. 1ST ENGINE WENT OUT AT 55,747 MILES. 2ND ENGINE WENT OUT AT 112,482 MILES. 3RD ENGINE WENT OUT AT 144,806 MILES EVER SINCE THE 1ST ENGINE FAILURE. I'VE TRIED TO HAVE THEM BUY IT BACK WITH FCA REFUSING EVERYTIME. AFTER THE 1ST ONE. I KNEW THE SOUND YOU DESCRIBED AND KNEW THE ENGINE WAS ABOUT TO FAIL SO I STARTED RECORDING IT IN MY PHONE. NOW I HAVE 2 VIDEO DOCUMENTATION ON 2 SEPARATE FAILURES. LET'S SEE THEM TRY TO EXPLAIN THIS ONE. I'VE HAD A LAWYER INVOLVED NOW BECAUSE THEY DON'T LISTEN TO THE LITTLE GUY, SO NOW I HAVE TO TAKE THEM TO COURT. 2 OUT OF THE 3 TIMES MY ENGINE WENT OUT, I WAS ALMOST HIT FROM BEHIND AND HAD TO SWERVE OFF THE ROAD.
Additional Notes:
PERSONALLY, JUST 3 WEEKS AGO. MY 3RD ENGINE FAILED. IT LOOKS LIKE THEY'RE GOING TO PUT A 4TH. I OWN A 2016 ECODIESEL 4X4 BIG HORN. ALWAYS TAKEN IT TO THE DEALER FOR MAINTENANCE AND NEVER DROVE IT ROUGH AND RARELY TOWED. 1ST ENGINE WENT OUT AT 55,747 MILES. 2ND ENGINE WENT OUT AT 112,482 MILES. 3RD ENGINE WENT OUT AT 144,806 MILES EVER SINCE THE 1ST ENGINE FAILURE. I'VE TRIED TO HAVE THEM BUY IT BACK WITH FCA REFUSING EVERYTIME. AFTER THE 1ST ONE. I KNEW THE SOUND YOU DESCRIBED AND KNEW THE ENGINE WAS ABOUT TO FAIL SO I STARTED RECORDING IT IN MY PHONE. NOW I HAVE 2 VIDEO DOCUMENTATION ON 2 SEPARATE FAILURES. LET'S SEE THEM TRY TO EXPLAIN THIS ONE. I'VE HAD A LAWYER INVOLVED NOW BECAUSE THEY DON'T LISTEN TO THE LITTLE GUY, SO NOW I HAVE TO TAKE THEM TO COURT. 2 OUT OF THE 3 TIMES MY ENGINE WENT OUT, I WAS ALMOST HIT FROM BEHIND AND HAD TO SWERVE OFF THE ROAD.
Mfg Campaign: 11416818
Recall Date: May 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Corrective Action:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Additional Notes:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Mfg Campaign: 11416025
Recall Date: May 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Corrective Action:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Additional Notes:
I HAVE A 2016 RAM 1500 ECODIESEL. THE COMPUTER WAS REPROGRAMMED TO COMPLY WITH THE EMISSIONS LAWSUIT BROUGHT AGAINST FCA. AFTER THIS UPDATE, THE VEHICLE FUEL MILEAGE DROPPED ABOUT 18% WHICH IS LESS THAN THE ADVERTISED MILEAGE. THE VEHICLE ALSO LOST POWER (I HAVE NO WAY OF MEASURING) BUT A NOTICEABLE DIFFERENCE WHEN TOWING. LAST BUT MOST IMPORTANTLY, THERE IS A TERRIBLE THROTTLE RESPONSE LAG WHEN THE ENGINE IS COLD. THIS ISSUE HAS CAUSED SOME NEAR CRASH SCENARIOS FOR ME WHEN ATTEMPTING TO PULL OUT ON A BUSY ROAD. SPECIFICALLY, WHEN ACCELERATING FROM A STOP OR WHILE ROLLING WHEN THE ENGINE IS COLD, THE THROTTLE MUST BE PUSHED BETWEEN 3/4 AND FULL TO GET THE VEHICLE TO RESPOND (I'VE READ THIS IS CAUSED BY THE COLD TURBINE). THIS OCCURS EVERY DAY WITH THE MASTERS NEAR ACCIDENT OCCURRING TODAY WHILE LEAVING THE DEALERSHIP. I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERS AND MADE COMPLAINTS DIRECTLY TO FCA WITH NO SATISFACTORY ANSWERS TO ADDRESS THE PROBLEMS.
Mfg Campaign: 11416025
Recall Date: May 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUISE CONTROL INTERMITTENTLY WORKS
Corrective Action:
CRUISE CONTROL INTERMITTENTLY WORKS
Additional Notes:
CRUISE CONTROL INTERMITTENTLY WORKS
Mfg Campaign: 11415707
Recall Date: May 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HWY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS UNSURE OF THE CAUSE OF THE FAILURE HOWEVER, STATED THAT SOME UNKNOWN MAGNETIC MATERIAL NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HWY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS UNSURE OF THE CAUSE OF THE FAILURE HOWEVER, STATED THAT SOME UNKNOWN MAGNETIC MATERIAL NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HWY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS UNSURE OF THE CAUSE OF THE FAILURE HOWEVER, STATED THAT SOME UNKNOWN MAGNETIC MATERIAL NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Mfg Campaign: 11415542
Recall Date: May 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, HIS WIFE HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS ALSO AND ABNORMAL OIL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND THE OIL PRESSURE LOW, CHECK OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE AND SAW A LARGE AMOUNT OF OIL ON THE ROADWAY. THE VEHICLE WAS TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PROPERLY MAINTAINED, AND WAS UP-TO-DATE ON ALL MAINTENANCE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THE CONTACT REQUESTED THAT A NEW ENGINE BE EXPEDITED TO THE DEALER. THE ENGINE WAS EXPEDITED TO THE DEALER AND THE ENGINE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, HIS WIFE HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS ALSO AND ABNORMAL OIL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND THE OIL PRESSURE LOW, CHECK OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE AND SAW A LARGE AMOUNT OF OIL ON THE ROADWAY. THE VEHICLE WAS TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PROPERLY MAINTAINED, AND WAS UP-TO-DATE ON ALL MAINTENANCE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THE CONTACT REQUESTED THAT A NEW ENGINE BE EXPEDITED TO THE DEALER. THE ENGINE WAS EXPEDITED TO THE DEALER AND THE ENGINE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 55 MPH, HIS WIFE HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS ALSO AND ABNORMAL OIL ODOR INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND THE OIL PRESSURE LOW, CHECK OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT EXITED THE VEHICLE AND SAW A LARGE AMOUNT OF OIL ON THE ROADWAY. THE VEHICLE WAS TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PROPERLY MAINTAINED, AND WAS UP-TO-DATE ON ALL MAINTENANCE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THE CONTACT REQUESTED THAT A NEW ENGINE BE EXPEDITED TO THE DEALER. THE ENGINE WAS EXPEDITED TO THE DEALER AND THE ENGINE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Mfg Campaign: 11415277
Recall Date: May 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 421-5387) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 421-5387) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 421-5387) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Mfg Campaign: 11415089
Recall Date: May 4, 2021
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