Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL COOLER DEVELOPED A MASSIVE LEAK DUMPING AT LEAST HALF THE OIL ON THE GROUND AND ON THE UNDERCARRIAGE OF THE TRUCK. OIL IS ON THE EXHAUST WHICH CAUSE A SMELL OF BURNING OIL WHICH CANNOT BE SAFE. MULTIPLE PEOPLE HAVE THE SAME ISSUES WITH THIS ENGINE AND PARTS ARE NOWHERE TO BE FOUND.
Corrective Action:
OIL COOLER DEVELOPED A MASSIVE LEAK DUMPING AT LEAST HALF THE OIL ON THE GROUND AND ON THE UNDERCARRIAGE OF THE TRUCK. OIL IS ON THE EXHAUST WHICH CAUSE A SMELL OF BURNING OIL WHICH CANNOT BE SAFE. MULTIPLE PEOPLE HAVE THE SAME ISSUES WITH THIS ENGINE AND PARTS ARE NOWHERE TO BE FOUND.
Additional Notes:
OIL COOLER DEVELOPED A MASSIVE LEAK DUMPING AT LEAST HALF THE OIL ON THE GROUND AND ON THE UNDERCARRIAGE OF THE TRUCK. OIL IS ON THE EXHAUST WHICH CAUSE A SMELL OF BURNING OIL WHICH CANNOT BE SAFE. MULTIPLE PEOPLE HAVE THE SAME ISSUES WITH THIS ENGINE AND PARTS ARE NOWHERE TO BE FOUND.
Mfg Campaign: 11397353
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Corrective Action:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Additional Notes:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Mfg Campaign: 11396737
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Corrective Action:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Additional Notes:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Mfg Campaign: 11396737
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Corrective Action:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Additional Notes:
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Mfg Campaign: 11396737
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRUCK DIED WHILE MERGING ON TO INTERSTATE. ALMOST REAR ENDED IN RUSH HOUR TRAFFIC. MAGNETIC STRIP CAME APART AND STOPPED SENDING THE SIGNAL FOR FUEL,
Corrective Action:
TRUCK DIED WHILE MERGING ON TO INTERSTATE. ALMOST REAR ENDED IN RUSH HOUR TRAFFIC. MAGNETIC STRIP CAME APART AND STOPPED SENDING THE SIGNAL FOR FUEL,
Additional Notes:
TRUCK DIED WHILE MERGING ON TO INTERSTATE. ALMOST REAR ENDED IN RUSH HOUR TRAFFIC. MAGNETIC STRIP CAME APART AND STOPPED SENDING THE SIGNAL FOR FUEL,
Mfg Campaign: 11396808
Recall Date: Feb 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY WHEN MY VEHICLE STALLED. TOWED IT TO SHOP AND THEY DIAGNOSED IT WITH INTERNAL ENGINE FAILURE. A VALVE DROPPED INTO THE MOTOR RESULTING IN THE ENTIRE THING NEEDING TO BE REPLACED. VEHICLE HAS ONLY 38000 ON IT.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY WHEN MY VEHICLE STALLED. TOWED IT TO SHOP AND THEY DIAGNOSED IT WITH INTERNAL ENGINE FAILURE. A VALVE DROPPED INTO THE MOTOR RESULTING IN THE ENTIRE THING NEEDING TO BE REPLACED. VEHICLE HAS ONLY 38000 ON IT.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY WHEN MY VEHICLE STALLED. TOWED IT TO SHOP AND THEY DIAGNOSED IT WITH INTERNAL ENGINE FAILURE. A VALVE DROPPED INTO THE MOTOR RESULTING IN THE ENTIRE THING NEEDING TO BE REPLACED. VEHICLE HAS ONLY 38000 ON IT.
Mfg Campaign: 11396404
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251)943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELUCTOR WHEEL AND CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251)943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELUCTOR WHEEL AND CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251)943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELUCTOR WHEEL AND CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Mfg Campaign: 11396405
Recall Date: Feb 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
SIDE CURTAIN AND DRIVER SEAT AIRBAG DEPLOYED WHILE DRIVING ABOUT 10 MPH AFTER PULLING OUT OF THE GAS STATION. THERE WAS NO COLLISION. I REPORTED THE SITUATION TO RAM AND THEY TOLD ME SORRY ABOUT YOUR LUCK, WERE NOT TAKING CARE OF IT.
Corrective Action:
SIDE CURTAIN AND DRIVER SEAT AIRBAG DEPLOYED WHILE DRIVING ABOUT 10 MPH AFTER PULLING OUT OF THE GAS STATION. THERE WAS NO COLLISION. I REPORTED THE SITUATION TO RAM AND THEY TOLD ME SORRY ABOUT YOUR LUCK, WERE NOT TAKING CARE OF IT.
Additional Notes:
SIDE CURTAIN AND DRIVER SEAT AIRBAG DEPLOYED WHILE DRIVING ABOUT 10 MPH AFTER PULLING OUT OF THE GAS STATION. THERE WAS NO COLLISION. I REPORTED THE SITUATION TO RAM AND THEY TOLD ME SORRY ABOUT YOUR LUCK, WERE NOT TAKING CARE OF IT.
Mfg Campaign: 11396137
Recall Date: Feb 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS TRAVELING AT 70 MPH AND EXPERIENCED A TOTAL SHUT DOWN, ATTACHED IS THE INVOICE THAT I PAID TO ARRIGO RAM WHILE IN WEST PALM BEACH FLA FOR THE TONE RING REPLACEMENT ON MY 2016 RAM ECO DIESEL 3.0 I HAVE COME TO LEARN THAT THERE IS A RECALL ON THIS EXACT ITEM CALLED W68. FOR SOME REASON MY VIN NUMBER DOESN'T COME UP ON THE RECALL LIST, ALTHOUGH I HAVE EXPERIENCED THE EXACT ISSUE LISTED, AND I OWN THE EXACT VEHICLE NAMED IN THE RECALL. I ALSO PAID FOR A RENTAL THROUGH THE DEALERSHIP WHILE IT WAS BEING REPAIRED. I HAVE SPOKEN WITH THE ARRIGO SERVICE MANAGER AND HE TELLS ME HIS HANDS ARE TIED WITH REGARD TO REIMBURSEMENT AS MY VIN WAS SOMEHOW NOT LISTED IN THE RECALL. I BELIEVE THIS IS MERELY AND OVERSIGHT AS PEOPLE MAKE MISTAKES.
Corrective Action:
I WAS TRAVELING AT 70 MPH AND EXPERIENCED A TOTAL SHUT DOWN, ATTACHED IS THE INVOICE THAT I PAID TO ARRIGO RAM WHILE IN WEST PALM BEACH FLA FOR THE TONE RING REPLACEMENT ON MY 2016 RAM ECO DIESEL 3.0 I HAVE COME TO LEARN THAT THERE IS A RECALL ON THIS EXACT ITEM CALLED W68. FOR SOME REASON MY VIN NUMBER DOESN'T COME UP ON THE RECALL LIST, ALTHOUGH I HAVE EXPERIENCED THE EXACT ISSUE LISTED, AND I OWN THE EXACT VEHICLE NAMED IN THE RECALL. I ALSO PAID FOR A RENTAL THROUGH THE DEALERSHIP WHILE IT WAS BEING REPAIRED. I HAVE SPOKEN WITH THE ARRIGO SERVICE MANAGER AND HE TELLS ME HIS HANDS ARE TIED WITH REGARD TO REIMBURSEMENT AS MY VIN WAS SOMEHOW NOT LISTED IN THE RECALL. I BELIEVE THIS IS MERELY AND OVERSIGHT AS PEOPLE MAKE MISTAKES.
Additional Notes:
I WAS TRAVELING AT 70 MPH AND EXPERIENCED A TOTAL SHUT DOWN, ATTACHED IS THE INVOICE THAT I PAID TO ARRIGO RAM WHILE IN WEST PALM BEACH FLA FOR THE TONE RING REPLACEMENT ON MY 2016 RAM ECO DIESEL 3.0 I HAVE COME TO LEARN THAT THERE IS A RECALL ON THIS EXACT ITEM CALLED W68. FOR SOME REASON MY VIN NUMBER DOESN'T COME UP ON THE RECALL LIST, ALTHOUGH I HAVE EXPERIENCED THE EXACT ISSUE LISTED, AND I OWN THE EXACT VEHICLE NAMED IN THE RECALL. I ALSO PAID FOR A RENTAL THROUGH THE DEALERSHIP WHILE IT WAS BEING REPAIRED. I HAVE SPOKEN WITH THE ARRIGO SERVICE MANAGER AND HE TELLS ME HIS HANDS ARE TIED WITH REGARD TO REIMBURSEMENT AS MY VIN WAS SOMEHOW NOT LISTED IN THE RECALL. I BELIEVE THIS IS MERELY AND OVERSIGHT AS PEOPLE MAKE MISTAKES.
Mfg Campaign: 11396055
Recall Date: Feb 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE HE WAS AUTOMATIC STARTING THE IGNITION, WHEN HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED WITH NEEDING THE EXHAUST MANIFOLD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE HE WAS AUTOMATIC STARTING THE IGNITION, WHEN HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED WITH NEEDING THE EXHAUST MANIFOLD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE HE WAS AUTOMATIC STARTING THE IGNITION, WHEN HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED WITH NEEDING THE EXHAUST MANIFOLD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Mfg Campaign: 11395374
Recall Date: Feb 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Corrective Action:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Additional Notes:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Mfg Campaign: 11394969
Recall Date: Feb 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Corrective Action:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Additional Notes:
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Mfg Campaign: 11394969
Recall Date: Feb 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED MY USED 2016 RAM 1500 BIG HORN A OF MONTH AGO IN THE END OF JANUARY 2021. IT HAD JUST OVER 70,000 MILES. WHEN I TEST-DROVE THE VEHICLE, IT RAN SMOOTHLY. AT LEAST I DIDN'T NOTICE ANYTHING ODD ABOUT THE WAY IT DROVE. THE CARFAX REPORT SAID IT HAD FOUR RECALLS, ONE OF WHICH WAS A FLASH/REPROGRAM OF THE COMPUTER MODULE. IT WASN'T LONG BEFORE I NOTICED, LIKE OTHER RAM 1500 OWNERS, THAT IT SEEMED TO LURCH FORWARD WHEN COMING TO A STOP. I ALSO NOTICED THAT SOMETIMES WHEN I LET OFF THE BRAKE, IT WILL IMMEDIATELY LURCH FORWARD BEFORE MY FOOT EVEN GETS TO THE ACCELERATOR. AT ONE INTERSECTION WHERE I WAS STOPPED AT A RED LIGHT, I BELIEVED THAT THE CAR BEHIND ME HAD REAR-ENDED ME. WHEN I STOPPED TO LOOK AT THE DAMAGE, THERE WAS NONE. I HAD NOT EVEN BEEN REAR-ENDED. ANOTHER PROBLEM I HAVE, IS THAT THE ENGINE SOUNDS AND FEELS LIKE IT IS STRUGGLING WHEN I AM CRUISING AT ABOUT 1,200-1,500 RPM'S, AS IF IT IS IN TOO HIGH A GEAR. WHEN I HIT THE ACCELERATOR TO PASS OR SPEED UP, IT HESITATES, DOWNSHIFTS AND EVENTUALLY ROARS TO LIFE. THEY KEPT THE VEHICLE OVERNIGHT. THEY DROVE IT AROUND. THEY TOLD ME TO COME AND PICK IT UP ON THE FOLLOWING DAY. WHEN I GOT THERE, THE SERVICE ASSOCIATE TOLD ME THAT THEY HAD "RESET THE ADAPTATIONS AND UPDATED THE TRANSMISSION SOFTWARE." THE 'ADAPTATIONS' IS APPARENTLY SOMETHING THAT THE COMPUTER DOES TO ADAPT TO THE DRIVER'S DRIVING HABITS. THEY SAID THAT THE VEHICLE WAS 'USED' TO THE DRIVING HABITS OF THE PREVIOUS OWNER, WHICH IS RIDICULOUS. I SPOKE WITH THE TRANSMISSION TECHNICIAN, WHO ALSO OWNS A RAM WITH THE 5.7L HEMI. HE TOLD ME THAT HIS DOES THE SAME THING, AND THAT "THEY ALL DO IT." HE SAID TO CHECK BACK IN A FEW MONTHS TO SEE IF DODGE HAS DISCOVERED A FIX FOR IT. NOW I AM STUCK WITH A $25,000, THAT HAS A PROBLEM THAT IS PUTTING ALL KINDS OF STRESS ON CRITICAL PARTS AND I HAVE NO RECOURSE.
Corrective Action:
I PURCHASED MY USED 2016 RAM 1500 BIG HORN A OF MONTH AGO IN THE END OF JANUARY 2021. IT HAD JUST OVER 70,000 MILES. WHEN I TEST-DROVE THE VEHICLE, IT RAN SMOOTHLY. AT LEAST I DIDN'T NOTICE ANYTHING ODD ABOUT THE WAY IT DROVE. THE CARFAX REPORT SAID IT HAD FOUR RECALLS, ONE OF WHICH WAS A FLASH/REPROGRAM OF THE COMPUTER MODULE. IT WASN'T LONG BEFORE I NOTICED, LIKE OTHER RAM 1500 OWNERS, THAT IT SEEMED TO LURCH FORWARD WHEN COMING TO A STOP. I ALSO NOTICED THAT SOMETIMES WHEN I LET OFF THE BRAKE, IT WILL IMMEDIATELY LURCH FORWARD BEFORE MY FOOT EVEN GETS TO THE ACCELERATOR. AT ONE INTERSECTION WHERE I WAS STOPPED AT A RED LIGHT, I BELIEVED THAT THE CAR BEHIND ME HAD REAR-ENDED ME. WHEN I STOPPED TO LOOK AT THE DAMAGE, THERE WAS NONE. I HAD NOT EVEN BEEN REAR-ENDED. ANOTHER PROBLEM I HAVE, IS THAT THE ENGINE SOUNDS AND FEELS LIKE IT IS STRUGGLING WHEN I AM CRUISING AT ABOUT 1,200-1,500 RPM'S, AS IF IT IS IN TOO HIGH A GEAR. WHEN I HIT THE ACCELERATOR TO PASS OR SPEED UP, IT HESITATES, DOWNSHIFTS AND EVENTUALLY ROARS TO LIFE. THEY KEPT THE VEHICLE OVERNIGHT. THEY DROVE IT AROUND. THEY TOLD ME TO COME AND PICK IT UP ON THE FOLLOWING DAY. WHEN I GOT THERE, THE SERVICE ASSOCIATE TOLD ME THAT THEY HAD "RESET THE ADAPTATIONS AND UPDATED THE TRANSMISSION SOFTWARE." THE 'ADAPTATIONS' IS APPARENTLY SOMETHING THAT THE COMPUTER DOES TO ADAPT TO THE DRIVER'S DRIVING HABITS. THEY SAID THAT THE VEHICLE WAS 'USED' TO THE DRIVING HABITS OF THE PREVIOUS OWNER, WHICH IS RIDICULOUS. I SPOKE WITH THE TRANSMISSION TECHNICIAN, WHO ALSO OWNS A RAM WITH THE 5.7L HEMI. HE TOLD ME THAT HIS DOES THE SAME THING, AND THAT "THEY ALL DO IT." HE SAID TO CHECK BACK IN A FEW MONTHS TO SEE IF DODGE HAS DISCOVERED A FIX FOR IT. NOW I AM STUCK WITH A $25,000, THAT HAS A PROBLEM THAT IS PUTTING ALL KINDS OF STRESS ON CRITICAL PARTS AND I HAVE NO RECOURSE.
Additional Notes:
I PURCHASED MY USED 2016 RAM 1500 BIG HORN A OF MONTH AGO IN THE END OF JANUARY 2021. IT HAD JUST OVER 70,000 MILES. WHEN I TEST-DROVE THE VEHICLE, IT RAN SMOOTHLY. AT LEAST I DIDN'T NOTICE ANYTHING ODD ABOUT THE WAY IT DROVE. THE CARFAX REPORT SAID IT HAD FOUR RECALLS, ONE OF WHICH WAS A FLASH/REPROGRAM OF THE COMPUTER MODULE. IT WASN'T LONG BEFORE I NOTICED, LIKE OTHER RAM 1500 OWNERS, THAT IT SEEMED TO LURCH FORWARD WHEN COMING TO A STOP. I ALSO NOTICED THAT SOMETIMES WHEN I LET OFF THE BRAKE, IT WILL IMMEDIATELY LURCH FORWARD BEFORE MY FOOT EVEN GETS TO THE ACCELERATOR. AT ONE INTERSECTION WHERE I WAS STOPPED AT A RED LIGHT, I BELIEVED THAT THE CAR BEHIND ME HAD REAR-ENDED ME. WHEN I STOPPED TO LOOK AT THE DAMAGE, THERE WAS NONE. I HAD NOT EVEN BEEN REAR-ENDED. ANOTHER PROBLEM I HAVE, IS THAT THE ENGINE SOUNDS AND FEELS LIKE IT IS STRUGGLING WHEN I AM CRUISING AT ABOUT 1,200-1,500 RPM'S, AS IF IT IS IN TOO HIGH A GEAR. WHEN I HIT THE ACCELERATOR TO PASS OR SPEED UP, IT HESITATES, DOWNSHIFTS AND EVENTUALLY ROARS TO LIFE. THEY KEPT THE VEHICLE OVERNIGHT. THEY DROVE IT AROUND. THEY TOLD ME TO COME AND PICK IT UP ON THE FOLLOWING DAY. WHEN I GOT THERE, THE SERVICE ASSOCIATE TOLD ME THAT THEY HAD "RESET THE ADAPTATIONS AND UPDATED THE TRANSMISSION SOFTWARE." THE 'ADAPTATIONS' IS APPARENTLY SOMETHING THAT THE COMPUTER DOES TO ADAPT TO THE DRIVER'S DRIVING HABITS. THEY SAID THAT THE VEHICLE WAS 'USED' TO THE DRIVING HABITS OF THE PREVIOUS OWNER, WHICH IS RIDICULOUS. I SPOKE WITH THE TRANSMISSION TECHNICIAN, WHO ALSO OWNS A RAM WITH THE 5.7L HEMI. HE TOLD ME THAT HIS DOES THE SAME THING, AND THAT "THEY ALL DO IT." HE SAID TO CHECK BACK IN A FEW MONTHS TO SEE IF DODGE HAS DISCOVERED A FIX FOR IT. NOW I AM STUCK WITH A $25,000, THAT HAS A PROBLEM THAT IS PUTTING ALL KINDS OF STRESS ON CRITICAL PARTS AND I HAVE NO RECOURSE.
Mfg Campaign: 11394579
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY TRUCKS GAS PUMP ICON STARTED FLASHING AFTER THE WARNING DINGER WENT OFF ON MY 2016 RAM 1500 CREW CAB SPORT. I THEN NOTICED MY GAS GAUGE SHOWED EMPTY. I CHECKED MY TRIP METER AND SAW THAT ONLY 86 MILES HAD BEEN DRIVEN SINCE I LAST FILLED UP. I WAS DRIVING HOME FROM ANCHORAGE AND IN THE MIDDLE OF THE PASS . IT WAS LATE, DARK AND SNOWING WITH NO CELL SERVICE AND NO GAS STATIONS FOR MILES, NEEDLESS TO SAY I WAS STRESSED OUT UNTILL I HAD MY TRUCK SCANNED THE NEXT DAY, AND THE ACTIVE CODE IS P0463, FUEL LEVEL SENSOR. I'VE DONE SOME RESEARCH AND IT SEEMS TO BE AN INHERENT PROBLEM WITH MANY DODGE VEHICLES, NOT JUST TRUCKS. I FEEL THE COMPANY SHOULD RECALL THEIR INFERIOR PARTS AND ADDRESS THIS PROBLEM. MY LOCAL DODGE DEALER HAS ONE IN STOCK FOR $197.90 BEFORE TAXES AND INSTALLATION. PROBABLY AT LEAST 3 HOURS LABOR. THANKS IN ADVANCE FOR INVESTIGATING MY COMPLAINT.
Corrective Action:
MY TRUCKS GAS PUMP ICON STARTED FLASHING AFTER THE WARNING DINGER WENT OFF ON MY 2016 RAM 1500 CREW CAB SPORT. I THEN NOTICED MY GAS GAUGE SHOWED EMPTY. I CHECKED MY TRIP METER AND SAW THAT ONLY 86 MILES HAD BEEN DRIVEN SINCE I LAST FILLED UP. I WAS DRIVING HOME FROM ANCHORAGE AND IN THE MIDDLE OF THE PASS . IT WAS LATE, DARK AND SNOWING WITH NO CELL SERVICE AND NO GAS STATIONS FOR MILES, NEEDLESS TO SAY I WAS STRESSED OUT UNTILL I HAD MY TRUCK SCANNED THE NEXT DAY, AND THE ACTIVE CODE IS P0463, FUEL LEVEL SENSOR. I'VE DONE SOME RESEARCH AND IT SEEMS TO BE AN INHERENT PROBLEM WITH MANY DODGE VEHICLES, NOT JUST TRUCKS. I FEEL THE COMPANY SHOULD RECALL THEIR INFERIOR PARTS AND ADDRESS THIS PROBLEM. MY LOCAL DODGE DEALER HAS ONE IN STOCK FOR $197.90 BEFORE TAXES AND INSTALLATION. PROBABLY AT LEAST 3 HOURS LABOR. THANKS IN ADVANCE FOR INVESTIGATING MY COMPLAINT.
Additional Notes:
MY TRUCKS GAS PUMP ICON STARTED FLASHING AFTER THE WARNING DINGER WENT OFF ON MY 2016 RAM 1500 CREW CAB SPORT. I THEN NOTICED MY GAS GAUGE SHOWED EMPTY. I CHECKED MY TRIP METER AND SAW THAT ONLY 86 MILES HAD BEEN DRIVEN SINCE I LAST FILLED UP. I WAS DRIVING HOME FROM ANCHORAGE AND IN THE MIDDLE OF THE PASS . IT WAS LATE, DARK AND SNOWING WITH NO CELL SERVICE AND NO GAS STATIONS FOR MILES, NEEDLESS TO SAY I WAS STRESSED OUT UNTILL I HAD MY TRUCK SCANNED THE NEXT DAY, AND THE ACTIVE CODE IS P0463, FUEL LEVEL SENSOR. I'VE DONE SOME RESEARCH AND IT SEEMS TO BE AN INHERENT PROBLEM WITH MANY DODGE VEHICLES, NOT JUST TRUCKS. I FEEL THE COMPANY SHOULD RECALL THEIR INFERIOR PARTS AND ADDRESS THIS PROBLEM. MY LOCAL DODGE DEALER HAS ONE IN STOCK FOR $197.90 BEFORE TAXES AND INSTALLATION. PROBABLY AT LEAST 3 HOURS LABOR. THANKS IN ADVANCE FOR INVESTIGATING MY COMPLAINT.
Mfg Campaign: 11394342
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
-SUSPENSION FAILURE IN FEBRUARY 2020. REPLACED COMPRESSOR -FAILED EARLY JANUARY 2021. REPLACED COMPRESSOR. FAILED IN 1HOUR OF LEAVING THE DEALER. -REPLACED AIR SUSPENSION CONTROL MODULE. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. -REPLACED FAULTY FACTORY COMPRESSOR. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. FOUR AIR SUSPENSION FAILURES IN 3 WEEKS, AND 5 TOTAL IN ONE YEAR. VEHICLE DROPS DOWN ONTO THE BUMP STOPS UPON FAILURE CREATING AN UNSAFE AND UNBELIEVABLY HARSH DRIVING EXPERIENCE. RENDERS THE VEHICLE UNABLE TO DRIVE AT SAFE HIGHWAY SPEEDS. AND UNUSABLE TO TOW MY TRAILERS.
Corrective Action:
-SUSPENSION FAILURE IN FEBRUARY 2020. REPLACED COMPRESSOR -FAILED EARLY JANUARY 2021. REPLACED COMPRESSOR. FAILED IN 1HOUR OF LEAVING THE DEALER. -REPLACED AIR SUSPENSION CONTROL MODULE. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. -REPLACED FAULTY FACTORY COMPRESSOR. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. FOUR AIR SUSPENSION FAILURES IN 3 WEEKS, AND 5 TOTAL IN ONE YEAR. VEHICLE DROPS DOWN ONTO THE BUMP STOPS UPON FAILURE CREATING AN UNSAFE AND UNBELIEVABLY HARSH DRIVING EXPERIENCE. RENDERS THE VEHICLE UNABLE TO DRIVE AT SAFE HIGHWAY SPEEDS. AND UNUSABLE TO TOW MY TRAILERS.
Additional Notes:
-SUSPENSION FAILURE IN FEBRUARY 2020. REPLACED COMPRESSOR -FAILED EARLY JANUARY 2021. REPLACED COMPRESSOR. FAILED IN 1HOUR OF LEAVING THE DEALER. -REPLACED AIR SUSPENSION CONTROL MODULE. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. -REPLACED FAULTY FACTORY COMPRESSOR. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. FOUR AIR SUSPENSION FAILURES IN 3 WEEKS, AND 5 TOTAL IN ONE YEAR. VEHICLE DROPS DOWN ONTO THE BUMP STOPS UPON FAILURE CREATING AN UNSAFE AND UNBELIEVABLY HARSH DRIVING EXPERIENCE. RENDERS THE VEHICLE UNABLE TO DRIVE AT SAFE HIGHWAY SPEEDS. AND UNUSABLE TO TOW MY TRAILERS.
Mfg Campaign: 11390494
Recall Date: Jan 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mfg Campaign: 11389399
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304; (209) 820-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304; (209) 820-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304; (209) 820-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.
Mfg Campaign: 11389261
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL GUAGE READS EMPTY EVEN WITH A FULL TANK.. CHECK ENGINE LIGHT WON'T GO OFF DUE TO IT AND THERE IS A HESITATION IN EXCELERATION DUE TO FUEL INCONSISTANCY
Corrective Action:
FUEL GUAGE READS EMPTY EVEN WITH A FULL TANK.. CHECK ENGINE LIGHT WON'T GO OFF DUE TO IT AND THERE IS A HESITATION IN EXCELERATION DUE TO FUEL INCONSISTANCY
Additional Notes:
FUEL GUAGE READS EMPTY EVEN WITH A FULL TANK.. CHECK ENGINE LIGHT WON'T GO OFF DUE TO IT AND THERE IS A HESITATION IN EXCELERATION DUE TO FUEL INCONSISTANCY
Mfg Campaign: 11388970
Recall Date: Jan 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER HAVING AN APPROVED EMISSIONS MODIFICATION DONE, WHILE UNDER LOAD THE SCR BOLTS AND FLANGE BROKE, AND AFTER READING THE FORUMS THIS HAS BEEN HAPPENING TO A LOT OF TRUCKS, ALSO CAN POTENTIALLY CAUSE GREAT DAMAGE TO DPF ASSEMBLY, HIGHWAY DRIVING
Corrective Action:
AFTER HAVING AN APPROVED EMISSIONS MODIFICATION DONE, WHILE UNDER LOAD THE SCR BOLTS AND FLANGE BROKE, AND AFTER READING THE FORUMS THIS HAS BEEN HAPPENING TO A LOT OF TRUCKS, ALSO CAN POTENTIALLY CAUSE GREAT DAMAGE TO DPF ASSEMBLY, HIGHWAY DRIVING
Additional Notes:
AFTER HAVING AN APPROVED EMISSIONS MODIFICATION DONE, WHILE UNDER LOAD THE SCR BOLTS AND FLANGE BROKE, AND AFTER READING THE FORUMS THIS HAS BEEN HAPPENING TO A LOT OF TRUCKS, ALSO CAN POTENTIALLY CAUSE GREAT DAMAGE TO DPF ASSEMBLY, HIGHWAY DRIVING
Mfg Campaign: 11388730
Recall Date: Jan 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Mfg Campaign: 11387825
Recall Date: Jan 13, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury