Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Corrective Action:
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Additional Notes:
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Mfg Campaign: 11415020
Recall Date: May 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL SENSOR FAILURE APPEARS ON THE DASH, ALONG WITH THE FUEL GAUGE MOVING ALL THE WAY TO EMPTY. BRINGS UP CHECK ENGINE LIGHT. THIS HAPPENED DURING TRAVEL AND CAN COME AND GO UNTIL THE SENSOR COMPLETELY FAILS.
Corrective Action:
FUEL SENSOR FAILURE APPEARS ON THE DASH, ALONG WITH THE FUEL GAUGE MOVING ALL THE WAY TO EMPTY. BRINGS UP CHECK ENGINE LIGHT. THIS HAPPENED DURING TRAVEL AND CAN COME AND GO UNTIL THE SENSOR COMPLETELY FAILS.
Additional Notes:
FUEL SENSOR FAILURE APPEARS ON THE DASH, ALONG WITH THE FUEL GAUGE MOVING ALL THE WAY TO EMPTY. BRINGS UP CHECK ENGINE LIGHT. THIS HAPPENED DURING TRAVEL AND CAN COME AND GO UNTIL THE SENSOR COMPLETELY FAILS.
Mfg Campaign: 11414420
Recall Date: Apr 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED HE WAS DRIVING 55 MPH, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LAKELAND CHRYSLER DODGE JEEP RAM (2875 MALL HILL DR, LAKELAND, FL 33810) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL WAS DELAMINATED. THE DEALER WAS PROVIDED THE RECALL INFORMATION BUT DISPUTED THE REMEDY WITH THE CONTACT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE TWO LEVELS FOR THE RECALL REPAIR HOWEVER, THE MANUFACTURER HAD NOT CONTACTED THE DEALER ABOUT THE RECALL REPAIR PROCESS. THE FAILURE MILEAGE WAS 99,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED HE WAS DRIVING 55 MPH, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LAKELAND CHRYSLER DODGE JEEP RAM (2875 MALL HILL DR, LAKELAND, FL 33810) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL WAS DELAMINATED. THE DEALER WAS PROVIDED THE RECALL INFORMATION BUT DISPUTED THE REMEDY WITH THE CONTACT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE TWO LEVELS FOR THE RECALL REPAIR HOWEVER, THE MANUFACTURER HAD NOT CONTACTED THE DEALER ABOUT THE RECALL REPAIR PROCESS. THE FAILURE MILEAGE WAS 99,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED HE WAS DRIVING 55 MPH, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LAKELAND CHRYSLER DODGE JEEP RAM (2875 MALL HILL DR, LAKELAND, FL 33810) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL WAS DELAMINATED. THE DEALER WAS PROVIDED THE RECALL INFORMATION BUT DISPUTED THE REMEDY WITH THE CONTACT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE TWO LEVELS FOR THE RECALL REPAIR HOWEVER, THE MANUFACTURER HAD NOT CONTACTED THE DEALER ABOUT THE RECALL REPAIR PROCESS. THE FAILURE MILEAGE WAS 99,000.
Mfg Campaign: 11408398
Recall Date: Apr 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Corrective Action:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Additional Notes:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Mfg Campaign: 11407938
Recall Date: Apr 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Corrective Action:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Additional Notes:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Mfg Campaign: 11407938
Recall Date: Apr 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Corrective Action:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Additional Notes:
WHILE HAVING A ROUTINE OIL CHANGE I DISCOVERED ON THE VEHICLE SEVERAL SMALL AREAS OF CHIPPED PAINT AND RUST IMMEDIATELY ABOVE THE WINDSHIELD. THE WINDSHIELD IS THE ORIGINAL AND NEVER CHANGED SO THERE IS NO REASON FOR THE PAINT DEFECTS ALONG THE WINDSHIELD SEAM AREA SO THAT WHEN THE RUST GOES THROUGH THE WINDSHIELD WILL BECOME UNSTABLE AND POSE A POTENTIAL HAZARD OR COULD FAIL ALTOGETHER. I SPOKE WITH A RAM DEALER WHO WAS UNINTERESTED IN THE PROBLEM. I HAVE CALLED RAM COOPERATE HEADQUARTERS AND REPORTED THE ISSUE. PLEASE SEE ATTACHED PHOTOS.
Mfg Campaign: 11407938
Recall Date: Apr 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BROKEN RIGHT SIDE MANIFOLD BOLT. LEAKING AND TICKING. I PAID A LARGE AMOUNT FOR THIS TRUCK, YOU NEED TO RECALL THIS ISSUE THAT THOUSANDS ARE HAVING AND BETTER BOLTS AND/OR MANIFOLD.
Corrective Action:
BROKEN RIGHT SIDE MANIFOLD BOLT. LEAKING AND TICKING. I PAID A LARGE AMOUNT FOR THIS TRUCK, YOU NEED TO RECALL THIS ISSUE THAT THOUSANDS ARE HAVING AND BETTER BOLTS AND/OR MANIFOLD.
Additional Notes:
BROKEN RIGHT SIDE MANIFOLD BOLT. LEAKING AND TICKING. I PAID A LARGE AMOUNT FOR THIS TRUCK, YOU NEED TO RECALL THIS ISSUE THAT THOUSANDS ARE HAVING AND BETTER BOLTS AND/OR MANIFOLD.
Mfg Campaign: 11407311
Recall Date: Apr 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY AIR RIDE SYSTEM HAS FAILED THREE TIMES MAKING THE TRUCK UNUSABLE AND AS I LOOKED INTO IT IT SEEM A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THE TRUCK IS SITTING ON THE FRAME AND CAN NOT BE DRIVEN EVEN A FEW MILES...
Corrective Action:
MY AIR RIDE SYSTEM HAS FAILED THREE TIMES MAKING THE TRUCK UNUSABLE AND AS I LOOKED INTO IT IT SEEM A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THE TRUCK IS SITTING ON THE FRAME AND CAN NOT BE DRIVEN EVEN A FEW MILES...
Additional Notes:
MY AIR RIDE SYSTEM HAS FAILED THREE TIMES MAKING THE TRUCK UNUSABLE AND AS I LOOKED INTO IT IT SEEM A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THE TRUCK IS SITTING ON THE FRAME AND CAN NOT BE DRIVEN EVEN A FEW MILES...
Mfg Campaign: 11404600
Recall Date: Mar 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE REPLACED THE 3 WAY CONTROL VALVE 4 TIMES AND EACH TIME AFTER ABOUT A WEEK THE BOTTOM OF THE CONTROL VALVE BLOWS OUT AND RADIATOR FLUID ALL OVER. IT HAPPENS WHEN DRIVING DOWN THE ROAD/HIGHWAY.
Corrective Action:
I HAVE REPLACED THE 3 WAY CONTROL VALVE 4 TIMES AND EACH TIME AFTER ABOUT A WEEK THE BOTTOM OF THE CONTROL VALVE BLOWS OUT AND RADIATOR FLUID ALL OVER. IT HAPPENS WHEN DRIVING DOWN THE ROAD/HIGHWAY.
Additional Notes:
I HAVE REPLACED THE 3 WAY CONTROL VALVE 4 TIMES AND EACH TIME AFTER ABOUT A WEEK THE BOTTOM OF THE CONTROL VALVE BLOWS OUT AND RADIATOR FLUID ALL OVER. IT HAPPENS WHEN DRIVING DOWN THE ROAD/HIGHWAY.
Mfg Campaign: 11403394
Recall Date: Mar 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER HIS NAME AND REFERRED THE CONTACT BACK TO THE U.S. MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER HIS NAME AND REFERRED THE CONTACT BACK TO THE U.S. MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER HIS NAME AND REFERRED THE CONTACT BACK TO THE U.S. MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Mfg Campaign: 11402658
Recall Date: Mar 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.
Corrective Action:
I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.
Additional Notes:
I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.
Mfg Campaign: 11402645
Recall Date: Mar 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL GAUGE DROPS TO EMPTY WHEN GAS TANK IS FULL. THEN READS FUEL AND THEN WILL DROP BACK TO EMPTY. NEVER HAD A VEHICLE DO THIS BEFORE.
Corrective Action:
FUEL GAUGE DROPS TO EMPTY WHEN GAS TANK IS FULL. THEN READS FUEL AND THEN WILL DROP BACK TO EMPTY. NEVER HAD A VEHICLE DO THIS BEFORE.
Additional Notes:
FUEL GAUGE DROPS TO EMPTY WHEN GAS TANK IS FULL. THEN READS FUEL AND THEN WILL DROP BACK TO EMPTY. NEVER HAD A VEHICLE DO THIS BEFORE.
Mfg Campaign: 11400270
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
HI HAVE A 2016 RAM 1500 5.7L HEMI (BIG HORN QUAD CAB). CHECK ENGINE AND FUEL LIGHT CAME ON AND READ," FUEL LEVEL SENSOR FAIL" BUT MY GAS TANK IS FULL AND STILL READS EMPTY. AFTER RESEARCHING THIS IS A BIG ISSUE PEOPLE ARE EXPERIENCING AND COMPLAINING ABOUT AND SHOULD BE A RECALL..DODGE IS DOING NOTHING TO REMEDY THIS FAULTY PART AND STILL CHARGING PEOPLE TO FIX A DODGE PROBLEM.. I WONT EVER BUY A DODGE AGAIN AT THIS RATE.. VERY DISAPPOINTED THAT DODGE IS NOT FIXING THIS KNOWN ISSUE...QUOTED ME OVER 600$ FOR THE FUEL PUMP ASSEMBLY (PART ONLY) THAT I FOUND FOR UNDER 300$ FROM SEVERAL OTHER VENDORS.. JUST NOT FAIR AS A CONSUMER, I EXPECTED BETTER FROM DODGE. I'LL BE LOOKING TO TRADE THIS RAM IN AND WONT PURCHASE ANOTHER VEHICLE FROM DODGE UNLESS THEY RECTIFY, ACKNOWLEDGE AND FIX IT ASAP!!!!!!
Corrective Action:
HI HAVE A 2016 RAM 1500 5.7L HEMI (BIG HORN QUAD CAB). CHECK ENGINE AND FUEL LIGHT CAME ON AND READ," FUEL LEVEL SENSOR FAIL" BUT MY GAS TANK IS FULL AND STILL READS EMPTY. AFTER RESEARCHING THIS IS A BIG ISSUE PEOPLE ARE EXPERIENCING AND COMPLAINING ABOUT AND SHOULD BE A RECALL..DODGE IS DOING NOTHING TO REMEDY THIS FAULTY PART AND STILL CHARGING PEOPLE TO FIX A DODGE PROBLEM.. I WONT EVER BUY A DODGE AGAIN AT THIS RATE.. VERY DISAPPOINTED THAT DODGE IS NOT FIXING THIS KNOWN ISSUE...QUOTED ME OVER 600$ FOR THE FUEL PUMP ASSEMBLY (PART ONLY) THAT I FOUND FOR UNDER 300$ FROM SEVERAL OTHER VENDORS.. JUST NOT FAIR AS A CONSUMER, I EXPECTED BETTER FROM DODGE. I'LL BE LOOKING TO TRADE THIS RAM IN AND WONT PURCHASE ANOTHER VEHICLE FROM DODGE UNLESS THEY RECTIFY, ACKNOWLEDGE AND FIX IT ASAP!!!!!!
Additional Notes:
HI HAVE A 2016 RAM 1500 5.7L HEMI (BIG HORN QUAD CAB). CHECK ENGINE AND FUEL LIGHT CAME ON AND READ," FUEL LEVEL SENSOR FAIL" BUT MY GAS TANK IS FULL AND STILL READS EMPTY. AFTER RESEARCHING THIS IS A BIG ISSUE PEOPLE ARE EXPERIENCING AND COMPLAINING ABOUT AND SHOULD BE A RECALL..DODGE IS DOING NOTHING TO REMEDY THIS FAULTY PART AND STILL CHARGING PEOPLE TO FIX A DODGE PROBLEM.. I WONT EVER BUY A DODGE AGAIN AT THIS RATE.. VERY DISAPPOINTED THAT DODGE IS NOT FIXING THIS KNOWN ISSUE...QUOTED ME OVER 600$ FOR THE FUEL PUMP ASSEMBLY (PART ONLY) THAT I FOUND FOR UNDER 300$ FROM SEVERAL OTHER VENDORS.. JUST NOT FAIR AS A CONSUMER, I EXPECTED BETTER FROM DODGE. I'LL BE LOOKING TO TRADE THIS RAM IN AND WONT PURCHASE ANOTHER VEHICLE FROM DODGE UNLESS THEY RECTIFY, ACKNOWLEDGE AND FIX IT ASAP!!!!!!
Mfg Campaign: 11399971
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THREE UNKNOWN DEALER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THREE UNKNOWN DEALER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THREE UNKNOWN DEALER WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11399734
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Corrective Action:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Additional Notes:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Mfg Campaign: 11399432
Recall Date: Mar 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Corrective Action:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Additional Notes:
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Mfg Campaign: 11399432
Recall Date: Mar 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Corrective Action:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Additional Notes:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Mfg Campaign: 11398227
Recall Date: Feb 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Corrective Action:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Additional Notes:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Mfg Campaign: 11398227
Recall Date: Feb 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Corrective Action:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Additional Notes:
WE HAVE BEEN TRYING TO GET 2 RECALLS REPAIRED TO OUR VEHICLE FOR OVER A YEAR NOW. I CALLED THIS WEEK AND THE DEALERSHIP INFORMED ME THEY WERE A YEAR OUT FOR SCHEDULING AND WERE ONLY DOING 1 RECALL REPAIR PER WEEK. MY TRUCK IS RUNNING POORLY (NO ACCELERATION, ENGINE IS STRUGGLING. RUNS OK WHILE STATIONARY BUT STRUGGLES TO OPERATE WHEN MOVING BE IT CITY OR HIGHWAY.) AND WITH ONLY ONE DEALERSHIP AVAILABLE I AM AT A LOSS. WHAT ARE WE SUPPOSED TO DO?
Mfg Campaign: 11398227
Recall Date: Feb 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND HAVE ASKED SEVERAL TIME TO HAVE RECALL 19V-757 FIXED. I GET THE SAME ANSWER THAT CHRYSLER WILL ONLY ALOW THEM TO GET A CERTIAN NUMBER OF PARTS TO DO THESE REPAIRS. THEY CAN PUT ME ON A LIST TO GET THEM REPAIRED. THIS IS UNACCEPTABLE. THERE IS A RECALL IT SHOULD BE FIXED IMMEDIATELY NOT WHEN THEY GET AROUND TO IT. TWO YEARS IS NOT GETTING IT REPAIRED IN A TIMELY MANNER!
Corrective Action:
I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND HAVE ASKED SEVERAL TIME TO HAVE RECALL 19V-757 FIXED. I GET THE SAME ANSWER THAT CHRYSLER WILL ONLY ALOW THEM TO GET A CERTIAN NUMBER OF PARTS TO DO THESE REPAIRS. THEY CAN PUT ME ON A LIST TO GET THEM REPAIRED. THIS IS UNACCEPTABLE. THERE IS A RECALL IT SHOULD BE FIXED IMMEDIATELY NOT WHEN THEY GET AROUND TO IT. TWO YEARS IS NOT GETTING IT REPAIRED IN A TIMELY MANNER!
Additional Notes:
I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND HAVE ASKED SEVERAL TIME TO HAVE RECALL 19V-757 FIXED. I GET THE SAME ANSWER THAT CHRYSLER WILL ONLY ALOW THEM TO GET A CERTIAN NUMBER OF PARTS TO DO THESE REPAIRS. THEY CAN PUT ME ON A LIST TO GET THEM REPAIRED. THIS IS UNACCEPTABLE. THERE IS A RECALL IT SHOULD BE FIXED IMMEDIATELY NOT WHEN THEY GET AROUND TO IT. TWO YEARS IS NOT GETTING IT REPAIRED IN A TIMELY MANNER!
Mfg Campaign: 11397711
Recall Date: Feb 24, 2021
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