Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON APRIL 15, 2021, STOPPED AT A RED LIGHT AND CAR COMPLETELY SHUT OFF AND WOULD NOT START BACK UP. TRIED JUMPING CAR NUMEROUS TIMES BUT STILL WOULD NOT START. HAD CAR TOWED TO DEALER AND CAR STILL WOULD NOT START. DEALER CAN NOT DIAGNOSE WHAT ISSUE IS AND CAN NOT DEFINE WHY CAR CUT OFF IN THE MIDDLE OF TRAFFIC
Corrective Action:
WHILE DRIVING ON APRIL 15, 2021, STOPPED AT A RED LIGHT AND CAR COMPLETELY SHUT OFF AND WOULD NOT START BACK UP. TRIED JUMPING CAR NUMEROUS TIMES BUT STILL WOULD NOT START. HAD CAR TOWED TO DEALER AND CAR STILL WOULD NOT START. DEALER CAN NOT DIAGNOSE WHAT ISSUE IS AND CAN NOT DEFINE WHY CAR CUT OFF IN THE MIDDLE OF TRAFFIC
Additional Notes:
WHILE DRIVING ON APRIL 15, 2021, STOPPED AT A RED LIGHT AND CAR COMPLETELY SHUT OFF AND WOULD NOT START BACK UP. TRIED JUMPING CAR NUMEROUS TIMES BUT STILL WOULD NOT START. HAD CAR TOWED TO DEALER AND CAR STILL WOULD NOT START. DEALER CAN NOT DIAGNOSE WHAT ISSUE IS AND CAN NOT DEFINE WHY CAR CUT OFF IN THE MIDDLE OF TRAFFIC
Mfg Campaign: 11412966
Recall Date: Apr 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Corrective Action:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Additional Notes:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Mfg Campaign: 11408555
Recall Date: Apr 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Mfg Campaign: 11407397
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Mfg Campaign: 11407397
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Corrective Action:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Additional Notes:
VEHICLE WAS IN MOTION, GENTLY TURNING RIGHT AND DECELERATING, MOVING APPROX. 60 MPH EXITING INTERSTATE WHEN ENGINE SHUTOFF. DASH DISPLAY READ MESSAGE TO SHIFT CAR INTO PARK. DRIVE SHIFT KNOB FLASHED 'D'. ACCESSORY POWER REMAINED ON. VEHICLE WAS COASTED TO A STOP, SHIFTED TO PARK, POWERED OFF, AND RESTARTED. DRIVER ACCELERATED VEHICLE TO MERGE BACK INTO TRAFFIC, TRIGGERING ANOTHER ENGINE SHUTOFF WITH THE SAME CONDITION. AFTER SECOND RESTART, WHEN VEHICLE WAS IN PARK THE ENGINE WAS REVVED TO VERIFY A POWER LIMIT REDLINE WAS NOT BEING SURPASSED CAUSING ENGINE SHUTOFF. AC/RADIO WAS POWERED DOWN AND VEHICLE REACHED DESTINATION 5 MINUTES AWAY WITHOUT FURTHER INCIDENT. CAUSE OF ENGINE FAILURE UNKNOWN, ALL FLUID LEVELS/TEMPERATURES NOMINAL, NO SMOKE OR VISUAL INDICATIONS OF FAILURE ON THE VEHICLE.
Mfg Campaign: 11407397
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED AND THE CRUISE CONTROL DEACTIVATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. HE WAS UNABLE TO RE-ENGAGE THE CRUISE CONTROL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (701 CONSTITUTION DR, WEST MONROE, LA 71292, (318) 387-2665) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED AND THE CRUISE CONTROL DEACTIVATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. HE WAS UNABLE TO RE-ENGAGE THE CRUISE CONTROL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (701 CONSTITUTION DR, WEST MONROE, LA 71292, (318) 387-2665) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED AND THE CRUISE CONTROL DEACTIVATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. HE WAS UNABLE TO RE-ENGAGE THE CRUISE CONTROL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (701 CONSTITUTION DR, WEST MONROE, LA 71292, (318) 387-2665) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT
Mfg Campaign: 11407091
Recall Date: Apr 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUCK TURNS OFF WHILE DRIVING
Corrective Action:
THE TRUCK TURNS OFF WHILE DRIVING
Additional Notes:
THE TRUCK TURNS OFF WHILE DRIVING
Mfg Campaign: 11405629
Recall Date: Mar 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Corrective Action:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Additional Notes:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Mfg Campaign: 11405297
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Corrective Action:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Additional Notes:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Mfg Campaign: 11405297
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Corrective Action:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Additional Notes:
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Mfg Campaign: 11405297
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Corrective Action:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Additional Notes:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Mfg Campaign: 11405327
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Corrective Action:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Additional Notes:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Mfg Campaign: 11405327
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Corrective Action:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Additional Notes:
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Mfg Campaign: 11405327
Recall Date: Mar 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON HWY 285 JUST OUTSIDE ENCINO NM HEADIN EAST BOUND WEATHER WAS SNOWING AND ROAD CONDITIONS WERE FAIR I WAS DOING ABOUT 40 MPH WHEN I LOST CONTROL OF THE VEHICLE DUE TO THE GAS PEDAL BREAKING OFF I SLID INTO THE MEDIAN HITTING A REFLECTOR POLE AND THAT DIDN'T STOP I CONTINUED SLIDING ONTO WEST BOUND TRAFFIC COLLIDING WITH A SEMI EMTS AND TORRANCE COUNTY SHERIFFS OFFICE ARRIVED UPON DISCOVERING ABOUT THE GAS PEDAL NO ONE HAS EVER HEARD OF A THING LIKE THIS BEFORE INFORMATION WAS EXCHANGED I WAS CHECKED OUT HIGH BLOOD PRESSURE WENT TO ER AND I WAS OKAY NOTHING BROKEN OR BLEEDING INSIDE VERY SORE THO
Corrective Action:
I WAS DRIVING ON HWY 285 JUST OUTSIDE ENCINO NM HEADIN EAST BOUND WEATHER WAS SNOWING AND ROAD CONDITIONS WERE FAIR I WAS DOING ABOUT 40 MPH WHEN I LOST CONTROL OF THE VEHICLE DUE TO THE GAS PEDAL BREAKING OFF I SLID INTO THE MEDIAN HITTING A REFLECTOR POLE AND THAT DIDN'T STOP I CONTINUED SLIDING ONTO WEST BOUND TRAFFIC COLLIDING WITH A SEMI EMTS AND TORRANCE COUNTY SHERIFFS OFFICE ARRIVED UPON DISCOVERING ABOUT THE GAS PEDAL NO ONE HAS EVER HEARD OF A THING LIKE THIS BEFORE INFORMATION WAS EXCHANGED I WAS CHECKED OUT HIGH BLOOD PRESSURE WENT TO ER AND I WAS OKAY NOTHING BROKEN OR BLEEDING INSIDE VERY SORE THO
Additional Notes:
I WAS DRIVING ON HWY 285 JUST OUTSIDE ENCINO NM HEADIN EAST BOUND WEATHER WAS SNOWING AND ROAD CONDITIONS WERE FAIR I WAS DOING ABOUT 40 MPH WHEN I LOST CONTROL OF THE VEHICLE DUE TO THE GAS PEDAL BREAKING OFF I SLID INTO THE MEDIAN HITTING A REFLECTOR POLE AND THAT DIDN'T STOP I CONTINUED SLIDING ONTO WEST BOUND TRAFFIC COLLIDING WITH A SEMI EMTS AND TORRANCE COUNTY SHERIFFS OFFICE ARRIVED UPON DISCOVERING ABOUT THE GAS PEDAL NO ONE HAS EVER HEARD OF A THING LIKE THIS BEFORE INFORMATION WAS EXCHANGED I WAS CHECKED OUT HIGH BLOOD PRESSURE WENT TO ER AND I WAS OKAY NOTHING BROKEN OR BLEEDING INSIDE VERY SORE THO
Mfg Campaign: 11405006
Recall Date: Mar 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Corrective Action:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Additional Notes:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Mfg Campaign: 11404775
Recall Date: Mar 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Corrective Action:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Additional Notes:
WHILE DRIVING, THE TRUCK LOSES POWER AS IF IN NEUTRAL. THE CAR IS IN DRIVE, AND THE DISPLAY SAYS SOMETHING SIMILAR TO 'IN PARK PICK A GEAR'. I DON'T KNOW THE EXACT WORDING.
Mfg Campaign: 11404775
Recall Date: Mar 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING AND MY POWER STEERING FAILED WITHOUT WARNING CAUSING ME TO NEARLY CRASH ON THE THRONGS NECK BRIDGE MOVING AT 55 MPH . THE DEALERSHIP WILL NOT TOW MY TRUCK BECAUSE I AM IN NEW JERSEY. SO THEY RATHER ME GET HURT OR DIE RATHER THAN SPEND A FEW DOLLARS TO HAVE ME TOWED
Corrective Action:
I WAS DRIVING AND MY POWER STEERING FAILED WITHOUT WARNING CAUSING ME TO NEARLY CRASH ON THE THRONGS NECK BRIDGE MOVING AT 55 MPH . THE DEALERSHIP WILL NOT TOW MY TRUCK BECAUSE I AM IN NEW JERSEY. SO THEY RATHER ME GET HURT OR DIE RATHER THAN SPEND A FEW DOLLARS TO HAVE ME TOWED
Additional Notes:
I WAS DRIVING AND MY POWER STEERING FAILED WITHOUT WARNING CAUSING ME TO NEARLY CRASH ON THE THRONGS NECK BRIDGE MOVING AT 55 MPH . THE DEALERSHIP WILL NOT TOW MY TRUCK BECAUSE I AM IN NEW JERSEY. SO THEY RATHER ME GET HURT OR DIE RATHER THAN SPEND A FEW DOLLARS TO HAVE ME TOWED
Mfg Campaign: 11404238
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UCONNECT 8.4C RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND EVEN SCREEN REPLACEMENT WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE SOMETIMES. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.
Corrective Action:
UCONNECT 8.4C RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND EVEN SCREEN REPLACEMENT WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE SOMETIMES. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.
Additional Notes:
UCONNECT 8.4C RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND EVEN SCREEN REPLACEMENT WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE SOMETIMES. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.
Mfg Campaign: 11404389
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Corrective Action:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Additional Notes:
DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.
Mfg Campaign: 11404391
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THE VEHICLE JERKED WHEN COMING TO A STOP AND WHILE ACCELERATING FROM A STOP. THE DRIVE KNOB SHIFT LIGHT ILLUMINATED AND THE DASHBOARD MESSAGE STATED SHIFT TO PARK THEN SHIFT TO DRIVE APPEARED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO COASTLINE CHRYSLER DODGE JEEP RAM (32881 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *LN THE CONSUMER STATED THE UCONNECT AND STEERING WHEEL CONTROLS WERE NOT WORKING CONSISTENTLY WITH AN IPHONE. THE RIGHT TURN SIGNAL DID NOT ALWAYS TURN OFF AFTER MAKING THE TURN. AT STARTUP, THE SHIFT INTO DRIVE WAS DELAYED AND WOULD CLUNK AND JERK. THERE WAS REAR END VIBRATIONS. THE CONSUMER STATED WHILE PROCEEDING FROM A STOP THE VEHICLE INDEPENDTLY APPLIED THE BRAKES. THE CONSUMER PUT THE VEHICLE IN PARK THEN BACK IN DRIVE. THE VEHICLE THEN CONTINUED AS NORMAL. THE CONSUMER STATED THIS OCCURED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THE VEHICLE JERKED WHEN COMING TO A STOP AND WHILE ACCELERATING FROM A STOP. THE DRIVE KNOB SHIFT LIGHT ILLUMINATED AND THE DASHBOARD MESSAGE STATED SHIFT TO PARK THEN SHIFT TO DRIVE APPEARED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO COASTLINE CHRYSLER DODGE JEEP RAM (32881 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *LN THE CONSUMER STATED THE UCONNECT AND STEERING WHEEL CONTROLS WERE NOT WORKING CONSISTENTLY WITH AN IPHONE. THE RIGHT TURN SIGNAL DID NOT ALWAYS TURN OFF AFTER MAKING THE TURN. AT STARTUP, THE SHIFT INTO DRIVE WAS DELAYED AND WOULD CLUNK AND JERK. THERE WAS REAR END VIBRATIONS. THE CONSUMER STATED WHILE PROCEEDING FROM A STOP THE VEHICLE INDEPENDTLY APPLIED THE BRAKES. THE CONSUMER PUT THE VEHICLE IN PARK THEN BACK IN DRIVE. THE VEHICLE THEN CONTINUED AS NORMAL. THE CONSUMER STATED THIS OCCURED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THE VEHICLE JERKED WHEN COMING TO A STOP AND WHILE ACCELERATING FROM A STOP. THE DRIVE KNOB SHIFT LIGHT ILLUMINATED AND THE DASHBOARD MESSAGE STATED SHIFT TO PARK THEN SHIFT TO DRIVE APPEARED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO COASTLINE CHRYSLER DODGE JEEP RAM (32881 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *LN THE CONSUMER STATED THE UCONNECT AND STEERING WHEEL CONTROLS WERE NOT WORKING CONSISTENTLY WITH AN IPHONE. THE RIGHT TURN SIGNAL DID NOT ALWAYS TURN OFF AFTER MAKING THE TURN. AT STARTUP, THE SHIFT INTO DRIVE WAS DELAYED AND WOULD CLUNK AND JERK. THERE WAS REAR END VIBRATIONS. THE CONSUMER STATED WHILE PROCEEDING FROM A STOP THE VEHICLE INDEPENDTLY APPLIED THE BRAKES. THE CONSUMER PUT THE VEHICLE IN PARK THEN BACK IN DRIVE. THE VEHICLE THEN CONTINUED AS NORMAL. THE CONSUMER STATED THIS OCCURED ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE.
Mfg Campaign: 11403588
Recall Date: Mar 17, 2021
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