RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11397257 Other
Feb 21, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.

Corrective Action:

REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.

Additional Notes:

REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.

Manufacturer: RAM
Mfg Campaign: 11397257
Notice Date: Feb 21, 2021
Recall Date: Feb 21, 2021
Chrysler (fca Us, Llc)
Campaign: 11395985 Other
Feb 12, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I WAS BACKING OUT OF MY DRIVEWAY TWO DAYS AGO AND THE TRUCK SWITCHED TO THE PARK POSITION ON ITS OWN WHILE I WAS REVERSING AND IT WOULD NOT GET OUT OF THE PARK POSITION EVEN AFTER I PRESSED THE BRAKES AND I TRIED TO MOVE THE SHIFT KNOB, SO I WAS STUCK IN THE MIDDLE OF THE STREET FOR FIVE MINUTES TRYING TO GET THE TRUCK TO MOVE TO THE REVERSE POSITION AGAIN. TODAY, I WAS DRIVING TO THE STORE AND THE TRUCK SWITCHED TO PARK POSITION ON ITS OWN AND CAME TO A STOP WHILE I WAS DRIVING. THE ENGINE WAS REVVING UP AND I PRESSED THE BRAKES TO SWITCH IT BACK TO PARK AND IT WOULD NOT LET ME SWITCH. AFTER A MINUTE I TURNED THE TRUCK OFF AND TURNED IT BACK ON TO TRY AND PUT IT BACK IN THE DRIVE POSITION SO I COULD GET OUT OF THE MIDDLE OF THE ROAD. CAN SOMEONE PLEASE HELP WITH ANY INFORMATION, I'M AFRAID THAT THIS WILL OCCUR AGAIN AND CAUSE AN ACCIDENT.

Corrective Action:

I WAS BACKING OUT OF MY DRIVEWAY TWO DAYS AGO AND THE TRUCK SWITCHED TO THE PARK POSITION ON ITS OWN WHILE I WAS REVERSING AND IT WOULD NOT GET OUT OF THE PARK POSITION EVEN AFTER I PRESSED THE BRAKES AND I TRIED TO MOVE THE SHIFT KNOB, SO I WAS STUCK IN THE MIDDLE OF THE STREET FOR FIVE MINUTES TRYING TO GET THE TRUCK TO MOVE TO THE REVERSE POSITION AGAIN. TODAY, I WAS DRIVING TO THE STORE AND THE TRUCK SWITCHED TO PARK POSITION ON ITS OWN AND CAME TO A STOP WHILE I WAS DRIVING. THE ENGINE WAS REVVING UP AND I PRESSED THE BRAKES TO SWITCH IT BACK TO PARK AND IT WOULD NOT LET ME SWITCH. AFTER A MINUTE I TURNED THE TRUCK OFF AND TURNED IT BACK ON TO TRY AND PUT IT BACK IN THE DRIVE POSITION SO I COULD GET OUT OF THE MIDDLE OF THE ROAD. CAN SOMEONE PLEASE HELP WITH ANY INFORMATION, I'M AFRAID THAT THIS WILL OCCUR AGAIN AND CAUSE AN ACCIDENT.

Additional Notes:

I WAS BACKING OUT OF MY DRIVEWAY TWO DAYS AGO AND THE TRUCK SWITCHED TO THE PARK POSITION ON ITS OWN WHILE I WAS REVERSING AND IT WOULD NOT GET OUT OF THE PARK POSITION EVEN AFTER I PRESSED THE BRAKES AND I TRIED TO MOVE THE SHIFT KNOB, SO I WAS STUCK IN THE MIDDLE OF THE STREET FOR FIVE MINUTES TRYING TO GET THE TRUCK TO MOVE TO THE REVERSE POSITION AGAIN. TODAY, I WAS DRIVING TO THE STORE AND THE TRUCK SWITCHED TO PARK POSITION ON ITS OWN AND CAME TO A STOP WHILE I WAS DRIVING. THE ENGINE WAS REVVING UP AND I PRESSED THE BRAKES TO SWITCH IT BACK TO PARK AND IT WOULD NOT LET ME SWITCH. AFTER A MINUTE I TURNED THE TRUCK OFF AND TURNED IT BACK ON TO TRY AND PUT IT BACK IN THE DRIVE POSITION SO I COULD GET OUT OF THE MIDDLE OF THE ROAD. CAN SOMEONE PLEASE HELP WITH ANY INFORMATION, I'M AFRAID THAT THIS WILL OCCUR AGAIN AND CAUSE AN ACCIDENT.

Manufacturer: RAM
Mfg Campaign: 11395985
Notice Date: Feb 12, 2021
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Campaign: 11395995 Other
Feb 12, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

VEHICLE HAS A "SHIMMY" AT HIGHWAY SPEEDS, SEVERAL DEALERSHIPS HAVE INSPECTED THE VEHICLE AND AGREE THAT THERE IS A "SHIMMY" BUT CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. TIRES HAVE BEEN BALANCED, REPLACED. NOTHING MAKES A DIFFERENCE.

Corrective Action:

VEHICLE HAS A "SHIMMY" AT HIGHWAY SPEEDS, SEVERAL DEALERSHIPS HAVE INSPECTED THE VEHICLE AND AGREE THAT THERE IS A "SHIMMY" BUT CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. TIRES HAVE BEEN BALANCED, REPLACED. NOTHING MAKES A DIFFERENCE.

Additional Notes:

VEHICLE HAS A "SHIMMY" AT HIGHWAY SPEEDS, SEVERAL DEALERSHIPS HAVE INSPECTED THE VEHICLE AND AGREE THAT THERE IS A "SHIMMY" BUT CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. TIRES HAVE BEEN BALANCED, REPLACED. NOTHING MAKES A DIFFERENCE.

Manufacturer: RAM
Mfg Campaign: 11395995
Notice Date: Feb 12, 2021
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Campaign: 11394767 Other
Feb 5, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Corrective Action:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Additional Notes:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Manufacturer: RAM
Mfg Campaign: 11394767
Notice Date: Feb 5, 2021
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11394767 Other
Feb 5, 2021
Defect Description:

STEERING

Potential Consequences:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Corrective Action:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Additional Notes:

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Manufacturer: RAM
Mfg Campaign: 11394767
Notice Date: Feb 5, 2021
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11394863 Other
Feb 5, 2021
Defect Description:

STEERING

Potential Consequences:

POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.

Corrective Action:

POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.

Additional Notes:

POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.

Manufacturer: RAM
Mfg Campaign: 11394863
Notice Date: Feb 5, 2021
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11394878 Other
Feb 5, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BOTH SUN VISORS BRACKETS BREAK AND CAUSES THE SUNVISOR TO FALL IN FRONT OF THE DRIVERS FACE WHEN YOU HIT A BUMP BLOCKING YOUR VISION. BOTH SUN VISORS BRACKETS THAT SCREW INTO THE CEILING BREAK LOOSE INSIDE THE BRACKET AND CAUSES THE VISOR TO FALL DOWN VERTICALLY BLOCKING THE DRIVERS VISION. IN TAKING THE VEHICLE TO THE DEALER, THEY HAD TO BACKORDER THE ITEM (30 DAYS BACKORDER) THIS MIGHT BE A CLUE THAT THIS IS A COMMON PROBLEM.

Corrective Action:

BOTH SUN VISORS BRACKETS BREAK AND CAUSES THE SUNVISOR TO FALL IN FRONT OF THE DRIVERS FACE WHEN YOU HIT A BUMP BLOCKING YOUR VISION. BOTH SUN VISORS BRACKETS THAT SCREW INTO THE CEILING BREAK LOOSE INSIDE THE BRACKET AND CAUSES THE VISOR TO FALL DOWN VERTICALLY BLOCKING THE DRIVERS VISION. IN TAKING THE VEHICLE TO THE DEALER, THEY HAD TO BACKORDER THE ITEM (30 DAYS BACKORDER) THIS MIGHT BE A CLUE THAT THIS IS A COMMON PROBLEM.

Additional Notes:

BOTH SUN VISORS BRACKETS BREAK AND CAUSES THE SUNVISOR TO FALL IN FRONT OF THE DRIVERS FACE WHEN YOU HIT A BUMP BLOCKING YOUR VISION. BOTH SUN VISORS BRACKETS THAT SCREW INTO THE CEILING BREAK LOOSE INSIDE THE BRACKET AND CAUSES THE VISOR TO FALL DOWN VERTICALLY BLOCKING THE DRIVERS VISION. IN TAKING THE VEHICLE TO THE DEALER, THEY HAD TO BACKORDER THE ITEM (30 DAYS BACKORDER) THIS MIGHT BE A CLUE THAT THIS IS A COMMON PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11394878
Notice Date: Feb 5, 2021
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11394876 Other
1 Vehicles Affected
Feb 5, 2021
Defect Description:

AIR BAGS

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE HAD MISSED A LEFT TURN AND DROVE 300 FT OFF OF A CLIFF AND NOSE DIVED INTO AN EMBANKMENT. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. AN AMBULANCE WAS CALLED AND THE CONTACT WAS RUSHED TO EMERGENCY ROOM WHERE HE HAD AN EMERGENCY SURGERY FOR A BROKEN BACK. POLICE DID ARRIVE ON THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TRI LAKES FORD(180 STATE HWY F &, 65, BRANSON, MO 65616) WHERE IT WAS SERVICED AND REPAIRED WITHOUT THE CONTACT'S KNOWLEDGE. THE VEHICLE WAS RETURNED TO THE CONTACT ONCE HE LEFT THE HOSPITAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE HAD MISSED A LEFT TURN AND DROVE 300 FT OFF OF A CLIFF AND NOSE DIVED INTO AN EMBANKMENT. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. AN AMBULANCE WAS CALLED AND THE CONTACT WAS RUSHED TO EMERGENCY ROOM WHERE HE HAD AN EMERGENCY SURGERY FOR A BROKEN BACK. POLICE DID ARRIVE ON THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TRI LAKES FORD(180 STATE HWY F &, 65, BRANSON, MO 65616) WHERE IT WAS SERVICED AND REPAIRED WITHOUT THE CONTACT'S KNOWLEDGE. THE VEHICLE WAS RETURNED TO THE CONTACT ONCE HE LEFT THE HOSPITAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE HAD MISSED A LEFT TURN AND DROVE 300 FT OFF OF A CLIFF AND NOSE DIVED INTO AN EMBANKMENT. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. AN AMBULANCE WAS CALLED AND THE CONTACT WAS RUSHED TO EMERGENCY ROOM WHERE HE HAD AN EMERGENCY SURGERY FOR A BROKEN BACK. POLICE DID ARRIVE ON THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TRI LAKES FORD(180 STATE HWY F &, 65, BRANSON, MO 65616) WHERE IT WAS SERVICED AND REPAIRED WITHOUT THE CONTACT'S KNOWLEDGE. THE VEHICLE WAS RETURNED TO THE CONTACT ONCE HE LEFT THE HOSPITAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500.

Manufacturer: RAM
Mfg Campaign: 11394876
Notice Date: Feb 5, 2021
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Campaign: 11394754 Other
Feb 4, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Corrective Action:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Additional Notes:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Manufacturer: RAM
Mfg Campaign: 11394754
Notice Date: Feb 4, 2021
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11394754 Other
Feb 4, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Corrective Action:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Additional Notes:

TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS

Manufacturer: RAM
Mfg Campaign: 11394754
Notice Date: Feb 4, 2021
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11394481 Other
Feb 3, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE IS PLACED IN PARK, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVENUE, TAMARAC, FL 33321, (954) 379-2040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES HOWEVER, WHEN THE VEHICLE WAS BROUGHT BACK TO THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V324000 (POWER TRAIN) THAT WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE IS PLACED IN PARK, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVENUE, TAMARAC, FL 33321, (954) 379-2040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES HOWEVER, WHEN THE VEHICLE WAS BROUGHT BACK TO THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V324000 (POWER TRAIN) THAT WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE IS PLACED IN PARK, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVENUE, TAMARAC, FL 33321, (954) 379-2040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES HOWEVER, WHEN THE VEHICLE WAS BROUGHT BACK TO THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V324000 (POWER TRAIN) THAT WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Manufacturer: RAM
Mfg Campaign: 11394481
Notice Date: Feb 3, 2021
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Campaign: 11391063 Other
Feb 1, 2021
Defect Description:

ENGINE

Potential Consequences:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Corrective Action:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Additional Notes:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Manufacturer: RAM
Mfg Campaign: 11391063
Notice Date: Feb 1, 2021
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Campaign: 11391063 Other
Feb 1, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Corrective Action:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Additional Notes:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Manufacturer: RAM
Mfg Campaign: 11391063
Notice Date: Feb 1, 2021
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Campaign: 11391063 Other
Feb 1, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Corrective Action:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Additional Notes:

I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.

Manufacturer: RAM
Mfg Campaign: 11391063
Notice Date: Feb 1, 2021
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Campaign: 11390772 Other
Jan 30, 2021
Defect Description:

SUSPENSION

Potential Consequences:

[XXX] *TR

Corrective Action:

[XXX] *TR

Additional Notes:

[XXX] *TR

Manufacturer: RAM
Mfg Campaign: 11390772
Notice Date: Jan 30, 2021
Recall Date: Jan 30, 2021
Chrysler (fca Us, Llc)
Campaign: 11389220 Other
Jan 21, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Corrective Action:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Additional Notes:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Manufacturer: RAM
Mfg Campaign: 11389220
Notice Date: Jan 21, 2021
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Campaign: 11389220 Other
Jan 21, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Corrective Action:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Additional Notes:

I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.

Manufacturer: RAM
Mfg Campaign: 11389220
Notice Date: Jan 21, 2021
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Campaign: 11389260 Other
Jan 21, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Corrective Action:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Additional Notes:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Manufacturer: RAM
Mfg Campaign: 11389260
Notice Date: Jan 21, 2021
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Campaign: 11389260 Other
Jan 21, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Corrective Action:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Additional Notes:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Manufacturer: RAM
Mfg Campaign: 11389260
Notice Date: Jan 21, 2021
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Campaign: 11389260 Other
Jan 21, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Corrective Action:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Additional Notes:

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Manufacturer: RAM
Mfg Campaign: 11389260
Notice Date: Jan 21, 2021
Recall Date: Jan 21, 2021
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