Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING, RPM JUST UNDER 4 AND TRUCK SLOWS DOWN ABRUPTLY X 2. TODAY, DRIVING ON HIGHWAY, CRUISE SET, TAPPED BRAKES AS I WAS NEARING ROADSIDE CONSTRUCTION, ALL OF A SUDDEN RPMS NEARING 4, TRUCK ABRUPTLY SLOWED TO 15MPH. PULLED OVER ON SIDE OF ROAD X 2. ERROR MSG 'SHIFTER AUTOCORRECT ACTIVE' THE SECOND TIME. THE TRUCK REMAINED IN D UNTIL TURNING IT OFF. I TURNED TRUCK OFF @ THIS POINT HOPING I COULD DRIVE REST OF WAY HOME. IT SEEMED TO FIX/RESET ITSELF. THIS IS NOW TWICE THIS HAS DONE THIS. I AM TAKING THE TRUCK IN TO BE LOOKED AT TOMORROW. THIS IS NOT SAFE FOR MYSELF, MY FAMILY OR EVEN FELLOW DRIVERS. I WOULD HAVE HAD VIDEO BUT I WAS NERVOUS ON SIDE OF HIGHWAY WITH NARROW PULL OFF WITH SEMIS BARRELING PAST ME.
Corrective Action:
WHEN DRIVING, RPM JUST UNDER 4 AND TRUCK SLOWS DOWN ABRUPTLY X 2. TODAY, DRIVING ON HIGHWAY, CRUISE SET, TAPPED BRAKES AS I WAS NEARING ROADSIDE CONSTRUCTION, ALL OF A SUDDEN RPMS NEARING 4, TRUCK ABRUPTLY SLOWED TO 15MPH. PULLED OVER ON SIDE OF ROAD X 2. ERROR MSG 'SHIFTER AUTOCORRECT ACTIVE' THE SECOND TIME. THE TRUCK REMAINED IN D UNTIL TURNING IT OFF. I TURNED TRUCK OFF @ THIS POINT HOPING I COULD DRIVE REST OF WAY HOME. IT SEEMED TO FIX/RESET ITSELF. THIS IS NOW TWICE THIS HAS DONE THIS. I AM TAKING THE TRUCK IN TO BE LOOKED AT TOMORROW. THIS IS NOT SAFE FOR MYSELF, MY FAMILY OR EVEN FELLOW DRIVERS. I WOULD HAVE HAD VIDEO BUT I WAS NERVOUS ON SIDE OF HIGHWAY WITH NARROW PULL OFF WITH SEMIS BARRELING PAST ME.
Additional Notes:
WHEN DRIVING, RPM JUST UNDER 4 AND TRUCK SLOWS DOWN ABRUPTLY X 2. TODAY, DRIVING ON HIGHWAY, CRUISE SET, TAPPED BRAKES AS I WAS NEARING ROADSIDE CONSTRUCTION, ALL OF A SUDDEN RPMS NEARING 4, TRUCK ABRUPTLY SLOWED TO 15MPH. PULLED OVER ON SIDE OF ROAD X 2. ERROR MSG 'SHIFTER AUTOCORRECT ACTIVE' THE SECOND TIME. THE TRUCK REMAINED IN D UNTIL TURNING IT OFF. I TURNED TRUCK OFF @ THIS POINT HOPING I COULD DRIVE REST OF WAY HOME. IT SEEMED TO FIX/RESET ITSELF. THIS IS NOW TWICE THIS HAS DONE THIS. I AM TAKING THE TRUCK IN TO BE LOOKED AT TOMORROW. THIS IS NOT SAFE FOR MYSELF, MY FAMILY OR EVEN FELLOW DRIVERS. I WOULD HAVE HAD VIDEO BUT I WAS NERVOUS ON SIDE OF HIGHWAY WITH NARROW PULL OFF WITH SEMIS BARRELING PAST ME.
Mfg Campaign: 11403267
Recall Date: Mar 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JUST OVER 23,600MI OF GENERALLY ON-ROAD USE, THE ELECTRONIC POWER STEERING (EPS) FAILED ON A TRAIL IN THE SNOW, NEARLY SENDING THE TRUCK TRUCK UNCONTROLLED INTO AN EMBANKMENT. THE EPS HAD FIRST LOCKED UP DURING A 3-POINT TURN - THE STEERING FEEL WAS AS IF THE STEERING LOCK SNAPPED 'ON', NOT ALLOWING THE WHEEL TO RETURN TO CENTER AFTER BEING TURNED (TO THE RIGHT). NO ERROR LIGHTS WERE SEEN, SO I CHALKED IT UP TO A FLUKE. THIS THEN HAPPENED A FEW MORE TIMES ON THE SAME DAY, AT UNEVEN INTERVALS UNTIL THE EPS FAILURE WITHOUT NOTICE. WHEN THE EPS FAILED, A LOUD WHINING / GRINDING SOUND WAS EMITTED FROM THE STEERING AREA AT THE SLIGHTEST ROTATION OF THE STEERING WHEEL. WITH THE TRUCK OFF, THE STEERING RACK MADE A DEEPER 'THUNK WHEN THE WHEEL WAS ROTATED MANUALLY AND AT THAT POINT, THE EPS STAYED OFF, ALLOWING NON-EPS STEERING TO RECOVER THE TRUCK. THERE'S PLENTY OF DASHCAM VIDEO WHICH TELLS THE STORY, STATIC IMAGES DON'T SHOW ANYTHING OUT OF THE ORDINARY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ3MF6VAYYU
Corrective Action:
JUST OVER 23,600MI OF GENERALLY ON-ROAD USE, THE ELECTRONIC POWER STEERING (EPS) FAILED ON A TRAIL IN THE SNOW, NEARLY SENDING THE TRUCK TRUCK UNCONTROLLED INTO AN EMBANKMENT. THE EPS HAD FIRST LOCKED UP DURING A 3-POINT TURN - THE STEERING FEEL WAS AS IF THE STEERING LOCK SNAPPED 'ON', NOT ALLOWING THE WHEEL TO RETURN TO CENTER AFTER BEING TURNED (TO THE RIGHT). NO ERROR LIGHTS WERE SEEN, SO I CHALKED IT UP TO A FLUKE. THIS THEN HAPPENED A FEW MORE TIMES ON THE SAME DAY, AT UNEVEN INTERVALS UNTIL THE EPS FAILURE WITHOUT NOTICE. WHEN THE EPS FAILED, A LOUD WHINING / GRINDING SOUND WAS EMITTED FROM THE STEERING AREA AT THE SLIGHTEST ROTATION OF THE STEERING WHEEL. WITH THE TRUCK OFF, THE STEERING RACK MADE A DEEPER 'THUNK WHEN THE WHEEL WAS ROTATED MANUALLY AND AT THAT POINT, THE EPS STAYED OFF, ALLOWING NON-EPS STEERING TO RECOVER THE TRUCK. THERE'S PLENTY OF DASHCAM VIDEO WHICH TELLS THE STORY, STATIC IMAGES DON'T SHOW ANYTHING OUT OF THE ORDINARY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ3MF6VAYYU
Additional Notes:
JUST OVER 23,600MI OF GENERALLY ON-ROAD USE, THE ELECTRONIC POWER STEERING (EPS) FAILED ON A TRAIL IN THE SNOW, NEARLY SENDING THE TRUCK TRUCK UNCONTROLLED INTO AN EMBANKMENT. THE EPS HAD FIRST LOCKED UP DURING A 3-POINT TURN - THE STEERING FEEL WAS AS IF THE STEERING LOCK SNAPPED 'ON', NOT ALLOWING THE WHEEL TO RETURN TO CENTER AFTER BEING TURNED (TO THE RIGHT). NO ERROR LIGHTS WERE SEEN, SO I CHALKED IT UP TO A FLUKE. THIS THEN HAPPENED A FEW MORE TIMES ON THE SAME DAY, AT UNEVEN INTERVALS UNTIL THE EPS FAILURE WITHOUT NOTICE. WHEN THE EPS FAILED, A LOUD WHINING / GRINDING SOUND WAS EMITTED FROM THE STEERING AREA AT THE SLIGHTEST ROTATION OF THE STEERING WHEEL. WITH THE TRUCK OFF, THE STEERING RACK MADE A DEEPER 'THUNK WHEN THE WHEEL WAS ROTATED MANUALLY AND AT THAT POINT, THE EPS STAYED OFF, ALLOWING NON-EPS STEERING TO RECOVER THE TRUCK. THERE'S PLENTY OF DASHCAM VIDEO WHICH TELLS THE STORY, STATIC IMAGES DON'T SHOW ANYTHING OUT OF THE ORDINARY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ3MF6VAYYU
Mfg Campaign: 11403125
Recall Date: Mar 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING APPROXIMATELY 15 MILES AN HOUR ON A NEIGHBORHOOD STREET THE TRUCK DISPLAYED "AUTO PARK DISABLED" AND PROCEEDED TO SHUT OFF COMPLETELY, FORCING ME TO PULL OVER AND TRY AND TURN THE TRUCK BACK ON.
Corrective Action:
WHILE DRIVING APPROXIMATELY 15 MILES AN HOUR ON A NEIGHBORHOOD STREET THE TRUCK DISPLAYED "AUTO PARK DISABLED" AND PROCEEDED TO SHUT OFF COMPLETELY, FORCING ME TO PULL OVER AND TRY AND TURN THE TRUCK BACK ON.
Additional Notes:
WHILE DRIVING APPROXIMATELY 15 MILES AN HOUR ON A NEIGHBORHOOD STREET THE TRUCK DISPLAYED "AUTO PARK DISABLED" AND PROCEEDED TO SHUT OFF COMPLETELY, FORCING ME TO PULL OVER AND TRY AND TURN THE TRUCK BACK ON.
Mfg Campaign: 11402902
Recall Date: Mar 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Corrective Action:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Additional Notes:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Mfg Campaign: 11402711
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Corrective Action:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Additional Notes:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Mfg Campaign: 11402711
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Corrective Action:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Additional Notes:
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Mfg Campaign: 11402711
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Corrective Action:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Additional Notes:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Mfg Campaign: 11399998
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Corrective Action:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Additional Notes:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Mfg Campaign: 11399998
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Corrective Action:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Additional Notes:
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Mfg Campaign: 11399998
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 CRACKS IN THE WINDOW FRAME ABOVE THE REAR SLIDING WINDOW HAVE APPEARED. THE TRUCK WAS PARKED IN MY DRIVEWAY. THERE WAS NO INCIDENT THAT WOULD HAVE CAUSED THESE AND THEY APPEAR TO HAVE FORMED ON THEIR OWN. I FEAR THAT THERE MAY HAVE BEEN LEAKS OR WILL BE LEAKS AS OTHER OWNERS HAVE EXPERIENCED.
Corrective Action:
2 CRACKS IN THE WINDOW FRAME ABOVE THE REAR SLIDING WINDOW HAVE APPEARED. THE TRUCK WAS PARKED IN MY DRIVEWAY. THERE WAS NO INCIDENT THAT WOULD HAVE CAUSED THESE AND THEY APPEAR TO HAVE FORMED ON THEIR OWN. I FEAR THAT THERE MAY HAVE BEEN LEAKS OR WILL BE LEAKS AS OTHER OWNERS HAVE EXPERIENCED.
Additional Notes:
2 CRACKS IN THE WINDOW FRAME ABOVE THE REAR SLIDING WINDOW HAVE APPEARED. THE TRUCK WAS PARKED IN MY DRIVEWAY. THERE WAS NO INCIDENT THAT WOULD HAVE CAUSED THESE AND THEY APPEAR TO HAVE FORMED ON THEIR OWN. I FEAR THAT THERE MAY HAVE BEEN LEAKS OR WILL BE LEAKS AS OTHER OWNERS HAVE EXPERIENCED.
Mfg Campaign: 11398147
Recall Date: Feb 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY INSTRUMENT CLUSTER IS NOT WORKING. THE TRUCK IS A 2019 DODGE RAM. IT GOES IN AND OUT. CAN'T SEE THE MILEAGE OR ANYTHING ELSE.
Corrective Action:
MY INSTRUMENT CLUSTER IS NOT WORKING. THE TRUCK IS A 2019 DODGE RAM. IT GOES IN AND OUT. CAN'T SEE THE MILEAGE OR ANYTHING ELSE.
Additional Notes:
MY INSTRUMENT CLUSTER IS NOT WORKING. THE TRUCK IS A 2019 DODGE RAM. IT GOES IN AND OUT. CAN'T SEE THE MILEAGE OR ANYTHING ELSE.
Mfg Campaign: 11397931
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Corrective Action:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Additional Notes:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Mfg Campaign: 11397974
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Corrective Action:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Additional Notes:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Mfg Campaign: 11397974
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Corrective Action:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Additional Notes:
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Mfg Campaign: 11397974
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CRACKED REAR WINDOW TRIM WHERE THE WINDOW OPENS, DAMP HEADLINER NEAR THE CRACKED TRIM AREA.
Corrective Action:
CRACKED REAR WINDOW TRIM WHERE THE WINDOW OPENS, DAMP HEADLINER NEAR THE CRACKED TRIM AREA.
Additional Notes:
CRACKED REAR WINDOW TRIM WHERE THE WINDOW OPENS, DAMP HEADLINER NEAR THE CRACKED TRIM AREA.
Mfg Campaign: 11397419
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRACK IN REAR WINDOW FRAME
Corrective Action:
CRACK IN REAR WINDOW FRAME
Additional Notes:
CRACK IN REAR WINDOW FRAME
Mfg Campaign: 11397170
Recall Date: Feb 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER ENTERS VEHICLE THROUGH REAR WINDOW. STRESS CRACKS FORM IN PLASTIC FRAME OF REAR WINDOW. THESE THEN CRACK AND WATER GETS IN VEHICLE CAN CAUSES MOLD TO GROW. RAM REPLACED WINDOW AND THE NEW ONE ALREADY HAD STRESS MARKS ON THEM. THIS IS AM ONGOING ISSUE THAT NEEDS TO BE TAKEN CARE OF.
Corrective Action:
WATER ENTERS VEHICLE THROUGH REAR WINDOW. STRESS CRACKS FORM IN PLASTIC FRAME OF REAR WINDOW. THESE THEN CRACK AND WATER GETS IN VEHICLE CAN CAUSES MOLD TO GROW. RAM REPLACED WINDOW AND THE NEW ONE ALREADY HAD STRESS MARKS ON THEM. THIS IS AM ONGOING ISSUE THAT NEEDS TO BE TAKEN CARE OF.
Additional Notes:
WATER ENTERS VEHICLE THROUGH REAR WINDOW. STRESS CRACKS FORM IN PLASTIC FRAME OF REAR WINDOW. THESE THEN CRACK AND WATER GETS IN VEHICLE CAN CAUSES MOLD TO GROW. RAM REPLACED WINDOW AND THE NEW ONE ALREADY HAD STRESS MARKS ON THEM. THIS IS AM ONGOING ISSUE THAT NEEDS TO BE TAKEN CARE OF.
Mfg Campaign: 11397215
Recall Date: Feb 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Corrective Action:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Additional Notes:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Mfg Campaign: 11397220
Recall Date: Feb 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Corrective Action:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Additional Notes:
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Mfg Campaign: 11397220
Recall Date: Feb 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Corrective Action:
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Additional Notes:
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Mfg Campaign: 11397257
Recall Date: Feb 21, 2021
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