Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) BY SOUTH POINTE CHRYSLER JEEP DODGE RAM (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133, (918) 584-1481). AFTER THE REPAIR, THE CONTACT STATED THAT THE STEERING WHEEL WAS NOT ALIGNED AND THE VEHICLE HESITATED. WITHIN A WEEK, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED. AFTER MULTIPLE VISITS, THE DEALER DIAGNOSED THE VEHICLE WITH NEEDING AN ALIGNMENT AND THAT THE STEERING WHEEL NEEDED TO BE RE-WELDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEFT A VOICEMAIL MESSAGE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) BY SOUTH POINTE CHRYSLER JEEP DODGE RAM (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133, (918) 584-1481). AFTER THE REPAIR, THE CONTACT STATED THAT THE STEERING WHEEL WAS NOT ALIGNED AND THE VEHICLE HESITATED. WITHIN A WEEK, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED. AFTER MULTIPLE VISITS, THE DEALER DIAGNOSED THE VEHICLE WITH NEEDING AN ALIGNMENT AND THAT THE STEERING WHEEL NEEDED TO BE RE-WELDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEFT A VOICEMAIL MESSAGE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) BY SOUTH POINTE CHRYSLER JEEP DODGE RAM (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133, (918) 584-1481). AFTER THE REPAIR, THE CONTACT STATED THAT THE STEERING WHEEL WAS NOT ALIGNED AND THE VEHICLE HESITATED. WITHIN A WEEK, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED. AFTER MULTIPLE VISITS, THE DEALER DIAGNOSED THE VEHICLE WITH NEEDING AN ALIGNMENT AND THAT THE STEERING WHEEL NEEDED TO BE RE-WELDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEFT A VOICEMAIL MESSAGE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11253478
Recall Date: Sep 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT THE PROPER REPAIR BECAUSE IT WOULD PREVENT THE VEHICLE FROM HAVING A WHEEL ALIGNMENT. THE CONTACT STATED THAT THE PROPER REPAIR WOULD BE TO HAVE TWO JAM NUTS PLACED ON EACH SIDE, WHICH SHOULD PREVENT THE SLEEVE FROM TURNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT THE PROPER REPAIR BECAUSE IT WOULD PREVENT THE VEHICLE FROM HAVING A WHEEL ALIGNMENT. THE CONTACT STATED THAT THE PROPER REPAIR WOULD BE TO HAVE TWO JAM NUTS PLACED ON EACH SIDE, WHICH SHOULD PREVENT THE SLEEVE FROM TURNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT THE PROPER REPAIR BECAUSE IT WOULD PREVENT THE VEHICLE FROM HAVING A WHEEL ALIGNMENT. THE CONTACT STATED THAT THE PROPER REPAIR WOULD BE TO HAVE TWO JAM NUTS PLACED ON EACH SIDE, WHICH SHOULD PREVENT THE SLEEVE FROM TURNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 11245878
Recall Date: Aug 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ACCELERATION STUCK ON HIGHWAY
Corrective Action:
THE ACCELERATION STUCK ON HIGHWAY
Additional Notes:
THE ACCELERATION STUCK ON HIGHWAY
Mfg Campaign: 11234931
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE DRAG LINK REPAIR WAS PERFORMED BUT, THE FIALURE RECURRED. *JS
Corrective Action:
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE DRAG LINK REPAIR WAS PERFORMED BUT, THE FIALURE RECURRED. *JS
Additional Notes:
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE DRAG LINK REPAIR WAS PERFORMED BUT, THE FIALURE RECURRED. *JS
Mfg Campaign: 11234417
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DODGE IS KNOWINGLY INSTALLING 18' SPARE TIRES AND WHEELS ON HD PICKUPS WHERE THE VEHICLE ACTUALLY HAS 20 WHEELS EVEN THOUGH THE CUSTOMER IS PAYING FOR A FULL SIZE SPARE TIRE. THIS IS DANGEROUS, ESPECIALLY ON A HEAVY DUTY PICK UP BUT ALSO AMOUNT TO FRAUD IN THAT CUSTOMERS ARE PAYING FOR 20" WHEELS SPARE AND GETTING AN 18"
Corrective Action:
DODGE IS KNOWINGLY INSTALLING 18' SPARE TIRES AND WHEELS ON HD PICKUPS WHERE THE VEHICLE ACTUALLY HAS 20 WHEELS EVEN THOUGH THE CUSTOMER IS PAYING FOR A FULL SIZE SPARE TIRE. THIS IS DANGEROUS, ESPECIALLY ON A HEAVY DUTY PICK UP BUT ALSO AMOUNT TO FRAUD IN THAT CUSTOMERS ARE PAYING FOR 20" WHEELS SPARE AND GETTING AN 18"
Additional Notes:
DODGE IS KNOWINGLY INSTALLING 18' SPARE TIRES AND WHEELS ON HD PICKUPS WHERE THE VEHICLE ACTUALLY HAS 20 WHEELS EVEN THOUGH THE CUSTOMER IS PAYING FOR A FULL SIZE SPARE TIRE. THIS IS DANGEROUS, ESPECIALLY ON A HEAVY DUTY PICK UP BUT ALSO AMOUNT TO FRAUD IN THAT CUSTOMERS ARE PAYING FOR 20" WHEELS SPARE AND GETTING AN 18"
Mfg Campaign: 11232662
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS PULLING MY 5TH WHEEL TRAILER UP A STEEP HILL, AND MY ENGINE FAN SUCKED IN MY FAN SHROUD CUT IT INTO LARGE CHUNKS, THEY THEN FLEW INTO MY RADIATOR AND PUNCTURED IT RESULTING IN LOSS OF ALL ENGINE COOLANT. APPARENTLY THIS HAS BEEN HAPPENING FOR QUITE SOME TIME WITH 4TH GEN RAM TRUCKS AFTER SEARCHING ON MULTIPLE INTERNET FORUMS. THIS IN MY OPINION SHOULD BE A RECALL. IT LEFT MY 2 KIDS, WIFE, AND TWO DOGS STRANDED ON THE SIDE OF THE ROAD.
Corrective Action:
I WAS PULLING MY 5TH WHEEL TRAILER UP A STEEP HILL, AND MY ENGINE FAN SUCKED IN MY FAN SHROUD CUT IT INTO LARGE CHUNKS, THEY THEN FLEW INTO MY RADIATOR AND PUNCTURED IT RESULTING IN LOSS OF ALL ENGINE COOLANT. APPARENTLY THIS HAS BEEN HAPPENING FOR QUITE SOME TIME WITH 4TH GEN RAM TRUCKS AFTER SEARCHING ON MULTIPLE INTERNET FORUMS. THIS IN MY OPINION SHOULD BE A RECALL. IT LEFT MY 2 KIDS, WIFE, AND TWO DOGS STRANDED ON THE SIDE OF THE ROAD.
Additional Notes:
I WAS PULLING MY 5TH WHEEL TRAILER UP A STEEP HILL, AND MY ENGINE FAN SUCKED IN MY FAN SHROUD CUT IT INTO LARGE CHUNKS, THEY THEN FLEW INTO MY RADIATOR AND PUNCTURED IT RESULTING IN LOSS OF ALL ENGINE COOLANT. APPARENTLY THIS HAS BEEN HAPPENING FOR QUITE SOME TIME WITH 4TH GEN RAM TRUCKS AFTER SEARCHING ON MULTIPLE INTERNET FORUMS. THIS IN MY OPINION SHOULD BE A RECALL. IT LEFT MY 2 KIDS, WIFE, AND TWO DOGS STRANDED ON THE SIDE OF THE ROAD.
Mfg Campaign: 11231765
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Corrective Action:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Additional Notes:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Mfg Campaign: 11230874
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Corrective Action:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Additional Notes:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Mfg Campaign: 11230874
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Corrective Action:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Additional Notes:
VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.
Mfg Campaign: 11230874
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I HAVE THE VERY SAME ISSUE THAT HAS BEEN PREVIOUSLY EXPRESSED ON MAY 20TH, 2019. I HAD MY SERVICE DONE ON THE MAY 20TH, ONLY TO BE TOLD ABOUT THE 'SPOT WELD' WHEN I PICKED UP THE TRUCK, AFTER THE REPAIR WAS DONE. I TOO AGREE WITH THIS DESCRIPTION THE FRUSTRATIONS, ISSUES AND CONCERNS. THIS IS NOT AN ACCEPTABLE FIX, ESPECIALLY OF A NEW VEHICLE. I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Corrective Action:
I HAVE THE VERY SAME ISSUE THAT HAS BEEN PREVIOUSLY EXPRESSED ON MAY 20TH, 2019. I HAD MY SERVICE DONE ON THE MAY 20TH, ONLY TO BE TOLD ABOUT THE 'SPOT WELD' WHEN I PICKED UP THE TRUCK, AFTER THE REPAIR WAS DONE. I TOO AGREE WITH THIS DESCRIPTION THE FRUSTRATIONS, ISSUES AND CONCERNS. THIS IS NOT AN ACCEPTABLE FIX, ESPECIALLY OF A NEW VEHICLE. I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Additional Notes:
I HAVE THE VERY SAME ISSUE THAT HAS BEEN PREVIOUSLY EXPRESSED ON MAY 20TH, 2019. I HAD MY SERVICE DONE ON THE MAY 20TH, ONLY TO BE TOLD ABOUT THE 'SPOT WELD' WHEN I PICKED UP THE TRUCK, AFTER THE REPAIR WAS DONE. I TOO AGREE WITH THIS DESCRIPTION THE FRUSTRATIONS, ISSUES AND CONCERNS. THIS IS NOT AN ACCEPTABLE FIX, ESPECIALLY OF A NEW VEHICLE. I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Mfg Campaign: 11218930
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT HILL-KELLY DODGE CHRYSLER JEEP RAM (LOCATED AT 6171 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 972-2050) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPON FURTHER INVESTIGATION, THE CONTACT BELIEVED THAT THE RECALL REMEDY WOULD PREVENT PROPER ALIGNMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT HILL-KELLY DODGE CHRYSLER JEEP RAM (LOCATED AT 6171 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 972-2050) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPON FURTHER INVESTIGATION, THE CONTACT BELIEVED THAT THE RECALL REMEDY WOULD PREVENT PROPER ALIGNMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT HILL-KELLY DODGE CHRYSLER JEEP RAM (LOCATED AT 6171 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 972-2050) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPON FURTHER INVESTIGATION, THE CONTACT BELIEVED THAT THE RECALL REMEDY WOULD PREVENT PROPER ALIGNMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11209091
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVELINE WHINE AT 70-80 MPH CAUSED BY BAD REAR END SETUP/BEARINGS
Corrective Action:
DRIVELINE WHINE AT 70-80 MPH CAUSED BY BAD REAR END SETUP/BEARINGS
Additional Notes:
DRIVELINE WHINE AT 70-80 MPH CAUSED BY BAD REAR END SETUP/BEARINGS
Mfg Campaign: 11208559
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Corrective Action:
I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Additional Notes:
I RECENTLY RECURVED A RECALL (V06) ON MY NEW RAM 2500. THIS RECALL REQUIRED THE JAM NUTS ON THE ADJUSTER SLEEVE PORTION OF THE DRAG LINK TO BE WELDED IN PLACE. THIS AFFECTS THE SERVICEABILITY OF THE VEHICLE IN THAT IF AN ALIGNMENT IS REQUIRED THE STEERING WHEEL WILL BE OFF CENTER BECAUSE THE COMPONENT THAT IS DESIGNED FOR THIS ADJUSTMENT HAS BEEN RENDERED USELESS BECAUSE OF THE RECALL PROCEDURE. I QUESTIONED THE SERVICE REP WHEN I HAD THE RECALL PERFORMED IF THIS WAS A TEMPORARY FIX UNTIL A PROPERLY REDESIGNED COMPONENT WAS AVAILABLE. HIS ANSWER WAS THAT TO HIS KNOWLEDGE WELDING THE JAM NUTS WAS THE PERMANENT FIX. I FEEL THIS REPAIR IS UNACCEPTABLE AS A PERMANENT FIX AS IT RENDERS A COMPONENT OF THE STEERING SYSTEM THAT WAS DESIGNED TO BE ADJUSTABLE USELESS, THUS MAKING ROUTINE MAINTENANCE IMPOSSIBLE.
Mfg Campaign: 11208856
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RAM ISSUED A RECALL TO WELD THE ADJUSTMENT NUT ON THE DRAG LINK. THIS IS NOT THE PROPER WAY TO FIX THE PROBLEM. MY TRUCK HAS BEEN TO TWO DIFFERENT DEALERS AND WELDED THREE TIMES. THE PROBLEM IS STILL NOT FIXED.
Corrective Action:
RAM ISSUED A RECALL TO WELD THE ADJUSTMENT NUT ON THE DRAG LINK. THIS IS NOT THE PROPER WAY TO FIX THE PROBLEM. MY TRUCK HAS BEEN TO TWO DIFFERENT DEALERS AND WELDED THREE TIMES. THE PROBLEM IS STILL NOT FIXED.
Additional Notes:
RAM ISSUED A RECALL TO WELD THE ADJUSTMENT NUT ON THE DRAG LINK. THIS IS NOT THE PROPER WAY TO FIX THE PROBLEM. MY TRUCK HAS BEEN TO TWO DIFFERENT DEALERS AND WELDED THREE TIMES. THE PROBLEM IS STILL NOT FIXED.
Mfg Campaign: 11208533
Recall Date: May 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE FCA HAS ISSUED A V06 RECALL FOR THE DRAG LINK ON MY VEHICLE. AS STATED IN THE RECALL, THE OUTBOARD STEERING LINKAGE JAM NUT MAY LOOSEN, ALLOWING ONE END OF THE DRAG LINK TO SEPARATE. I CHECKED MY TRUCK AND ONE JAM NUT WAS LOOSE. ACCORDING TO THE RECALL, IF THE TORQUE VALUES MEET REQUIREMENT, THE NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE. IF THE TORQUE VALUES DO NOT MEET REQUIREMENT, THE DRAG LINK ASSEMBLY WILL BE REPLACED. I THEN CALLED MY DEALER AND HE CONFIRMED THAT THEY COULD NOT WELD IT. UNFORTUNATELY, HE ALSO STATED THAT NO REPLACEMENT PARTS WERE CURRENTLY AVAILABLE. SO WHERE DOES THAT LEAVE ME? I EMAILED THE FCA CEO AND EVENTUALLY WAS TOLD THAT I NEEDED TO DRIVE THE TRUCK TO THE DEALER FOR INSPECTION. I WAS APPALLED THAT I WAS SUPPOSE TO DRIVE THE TRUCK WITH A LOOSE DRAG LINK AND THAT THEY COULDN'T DO ANYTHING ELSE TO HELP ME UNTIL I DID SO. I EVEN SENT THEM PICTURES OF THE LOOSE DRAG LINK, YET THEY WILL TAKE NO ACTION. I DO NOT WANT TO PUT MY LIFE, OR THE LIVES OF FAMILY MEMBERS AT RISK TO DRIVE THE TRUCK IN TO BE TOLD THE SAME THING I WAS OVER THE PHONE. SOME PEOPLE HAVE POSTED ONLINE THAT THEY HAVE BEEN REIMBURSED FOR AN AFTERMARKET DRAG LINK OR THE DEALER HAS REPLACED THE DRAG LINK WITH A NEWER VERSION. I'M HOPING TO HAVE ONE OR THE OTHER DONE.
Corrective Action:
THE FCA HAS ISSUED A V06 RECALL FOR THE DRAG LINK ON MY VEHICLE. AS STATED IN THE RECALL, THE OUTBOARD STEERING LINKAGE JAM NUT MAY LOOSEN, ALLOWING ONE END OF THE DRAG LINK TO SEPARATE. I CHECKED MY TRUCK AND ONE JAM NUT WAS LOOSE. ACCORDING TO THE RECALL, IF THE TORQUE VALUES MEET REQUIREMENT, THE NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE. IF THE TORQUE VALUES DO NOT MEET REQUIREMENT, THE DRAG LINK ASSEMBLY WILL BE REPLACED. I THEN CALLED MY DEALER AND HE CONFIRMED THAT THEY COULD NOT WELD IT. UNFORTUNATELY, HE ALSO STATED THAT NO REPLACEMENT PARTS WERE CURRENTLY AVAILABLE. SO WHERE DOES THAT LEAVE ME? I EMAILED THE FCA CEO AND EVENTUALLY WAS TOLD THAT I NEEDED TO DRIVE THE TRUCK TO THE DEALER FOR INSPECTION. I WAS APPALLED THAT I WAS SUPPOSE TO DRIVE THE TRUCK WITH A LOOSE DRAG LINK AND THAT THEY COULDN'T DO ANYTHING ELSE TO HELP ME UNTIL I DID SO. I EVEN SENT THEM PICTURES OF THE LOOSE DRAG LINK, YET THEY WILL TAKE NO ACTION. I DO NOT WANT TO PUT MY LIFE, OR THE LIVES OF FAMILY MEMBERS AT RISK TO DRIVE THE TRUCK IN TO BE TOLD THE SAME THING I WAS OVER THE PHONE. SOME PEOPLE HAVE POSTED ONLINE THAT THEY HAVE BEEN REIMBURSED FOR AN AFTERMARKET DRAG LINK OR THE DEALER HAS REPLACED THE DRAG LINK WITH A NEWER VERSION. I'M HOPING TO HAVE ONE OR THE OTHER DONE.
Additional Notes:
THE FCA HAS ISSUED A V06 RECALL FOR THE DRAG LINK ON MY VEHICLE. AS STATED IN THE RECALL, THE OUTBOARD STEERING LINKAGE JAM NUT MAY LOOSEN, ALLOWING ONE END OF THE DRAG LINK TO SEPARATE. I CHECKED MY TRUCK AND ONE JAM NUT WAS LOOSE. ACCORDING TO THE RECALL, IF THE TORQUE VALUES MEET REQUIREMENT, THE NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE. IF THE TORQUE VALUES DO NOT MEET REQUIREMENT, THE DRAG LINK ASSEMBLY WILL BE REPLACED. I THEN CALLED MY DEALER AND HE CONFIRMED THAT THEY COULD NOT WELD IT. UNFORTUNATELY, HE ALSO STATED THAT NO REPLACEMENT PARTS WERE CURRENTLY AVAILABLE. SO WHERE DOES THAT LEAVE ME? I EMAILED THE FCA CEO AND EVENTUALLY WAS TOLD THAT I NEEDED TO DRIVE THE TRUCK TO THE DEALER FOR INSPECTION. I WAS APPALLED THAT I WAS SUPPOSE TO DRIVE THE TRUCK WITH A LOOSE DRAG LINK AND THAT THEY COULDN'T DO ANYTHING ELSE TO HELP ME UNTIL I DID SO. I EVEN SENT THEM PICTURES OF THE LOOSE DRAG LINK, YET THEY WILL TAKE NO ACTION. I DO NOT WANT TO PUT MY LIFE, OR THE LIVES OF FAMILY MEMBERS AT RISK TO DRIVE THE TRUCK IN TO BE TOLD THE SAME THING I WAS OVER THE PHONE. SOME PEOPLE HAVE POSTED ONLINE THAT THEY HAVE BEEN REIMBURSED FOR AN AFTERMARKET DRAG LINK OR THE DEALER HAS REPLACED THE DRAG LINK WITH A NEWER VERSION. I'M HOPING TO HAVE ONE OR THE OTHER DONE.
Mfg Campaign: 11206050
Recall Date: May 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER BUYING THIS VEHICLE I NOTICED THAT THE PLASTIC TRIM AROUND INSTRUMENT CLUSTER IS COCKED TO THE POINT WHERE IT IS VERY NOTICEABLE. IS IT A SAFETY ISSUE NO BUT IT IS AN APPEARANCE ISSUE. TOOK IT TO THE DEALER WHERE I PURCHASED IT ON 1/21/19. THEY SAID IT WAS FIXED IT'S NOT FIXED. WAS TOLD NOTHING CAN BE DONE ABOUT IT. TOOK IT IN ON 3/7/19 SAID THEY ADJUSTED THE STEERING WHEEL COVER. THAT'S NOT WHAT IS COCKED.
Corrective Action:
AFTER BUYING THIS VEHICLE I NOTICED THAT THE PLASTIC TRIM AROUND INSTRUMENT CLUSTER IS COCKED TO THE POINT WHERE IT IS VERY NOTICEABLE. IS IT A SAFETY ISSUE NO BUT IT IS AN APPEARANCE ISSUE. TOOK IT TO THE DEALER WHERE I PURCHASED IT ON 1/21/19. THEY SAID IT WAS FIXED IT'S NOT FIXED. WAS TOLD NOTHING CAN BE DONE ABOUT IT. TOOK IT IN ON 3/7/19 SAID THEY ADJUSTED THE STEERING WHEEL COVER. THAT'S NOT WHAT IS COCKED.
Additional Notes:
AFTER BUYING THIS VEHICLE I NOTICED THAT THE PLASTIC TRIM AROUND INSTRUMENT CLUSTER IS COCKED TO THE POINT WHERE IT IS VERY NOTICEABLE. IS IT A SAFETY ISSUE NO BUT IT IS AN APPEARANCE ISSUE. TOOK IT TO THE DEALER WHERE I PURCHASED IT ON 1/21/19. THEY SAID IT WAS FIXED IT'S NOT FIXED. WAS TOLD NOTHING CAN BE DONE ABOUT IT. TOOK IT IN ON 3/7/19 SAID THEY ADJUSTED THE STEERING WHEEL COVER. THAT'S NOT WHAT IS COCKED.
Mfg Campaign: 11194685
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE FCA RECALL V06 CONCERNING DRAG LINK SEPARATION PRESCRIBES A SPOT WELD REPAIR THAT I FEEL WILL EVENTUALLY FAIL BECAUSE OF FUTURE ALIGNMENT SERVICE. SPOT WELDING THE JAM NUTS TO THE ADJUSTER SLEEVE WORKS ONLY UNTIL THE NUT AND ADJUSTMENT SLEEVE ARE SEPARATED WHEN THE VEHICLE IS IN FOR A FUTURE ALIGNMENT. I CALLED DODGE WITH THIS CONCERN, AND THEY PUT ME IN CONTACT WITH THE LOCAL DEALER WHO SAID IF THE ADJUSTER NEEDED TO BE MOVED WITH FUTURE ALIGNMENTS THEY WOULD GRIND THE WELD OFF, MAKE THE ADJUSTMENT, THEN WELD THE NUTS BACK TO THE ADJUSTMENT SLEEVE. THIS WILL WORK IF THE OWNER USES ONLY THE DODGE DEALER FOR ALIGNMENT. MANY ALIGNMENTS ARE DONE AT TIRE STORES, AND A VARIETY OF OTHER SERVICE FACILITIES WHO WILL NOT KNOW ABOUT THIS REPAIR. THE WELD MIGHT BREAK WHEN THE TECHNICIAN COUNTER WRENCHES THE JAM NUT AND ADJUSTMENT SLEEVE, OR GRINDS IT OFF TO ALIGN THE TRUCK. WITH OUT KNOWING ABOUT THIS RECALL THE TECH MIGHT MAKE ADJUSTMENTS AND TURN THE JAM NUT BACK ON THE SLEEVE; RETURNING THE TRUCK TO IT'S PRE RECALL CONDITION. THIS IS NOT A COMPLAINT ABOUT THE DEALER, OR FCA. I'M CONCERNED THAT MOST OWNERS WILL BE UNAWARE THAT AFTER A COMMON ALIGNMENT THE V06 RECALL MIGHT NEED TO BE REDONE. MY VEHICLE HAS BEEN SPOT WELDED AND THE RECALL IS DONE.
Corrective Action:
THE FCA RECALL V06 CONCERNING DRAG LINK SEPARATION PRESCRIBES A SPOT WELD REPAIR THAT I FEEL WILL EVENTUALLY FAIL BECAUSE OF FUTURE ALIGNMENT SERVICE. SPOT WELDING THE JAM NUTS TO THE ADJUSTER SLEEVE WORKS ONLY UNTIL THE NUT AND ADJUSTMENT SLEEVE ARE SEPARATED WHEN THE VEHICLE IS IN FOR A FUTURE ALIGNMENT. I CALLED DODGE WITH THIS CONCERN, AND THEY PUT ME IN CONTACT WITH THE LOCAL DEALER WHO SAID IF THE ADJUSTER NEEDED TO BE MOVED WITH FUTURE ALIGNMENTS THEY WOULD GRIND THE WELD OFF, MAKE THE ADJUSTMENT, THEN WELD THE NUTS BACK TO THE ADJUSTMENT SLEEVE. THIS WILL WORK IF THE OWNER USES ONLY THE DODGE DEALER FOR ALIGNMENT. MANY ALIGNMENTS ARE DONE AT TIRE STORES, AND A VARIETY OF OTHER SERVICE FACILITIES WHO WILL NOT KNOW ABOUT THIS REPAIR. THE WELD MIGHT BREAK WHEN THE TECHNICIAN COUNTER WRENCHES THE JAM NUT AND ADJUSTMENT SLEEVE, OR GRINDS IT OFF TO ALIGN THE TRUCK. WITH OUT KNOWING ABOUT THIS RECALL THE TECH MIGHT MAKE ADJUSTMENTS AND TURN THE JAM NUT BACK ON THE SLEEVE; RETURNING THE TRUCK TO IT'S PRE RECALL CONDITION. THIS IS NOT A COMPLAINT ABOUT THE DEALER, OR FCA. I'M CONCERNED THAT MOST OWNERS WILL BE UNAWARE THAT AFTER A COMMON ALIGNMENT THE V06 RECALL MIGHT NEED TO BE REDONE. MY VEHICLE HAS BEEN SPOT WELDED AND THE RECALL IS DONE.
Additional Notes:
THE FCA RECALL V06 CONCERNING DRAG LINK SEPARATION PRESCRIBES A SPOT WELD REPAIR THAT I FEEL WILL EVENTUALLY FAIL BECAUSE OF FUTURE ALIGNMENT SERVICE. SPOT WELDING THE JAM NUTS TO THE ADJUSTER SLEEVE WORKS ONLY UNTIL THE NUT AND ADJUSTMENT SLEEVE ARE SEPARATED WHEN THE VEHICLE IS IN FOR A FUTURE ALIGNMENT. I CALLED DODGE WITH THIS CONCERN, AND THEY PUT ME IN CONTACT WITH THE LOCAL DEALER WHO SAID IF THE ADJUSTER NEEDED TO BE MOVED WITH FUTURE ALIGNMENTS THEY WOULD GRIND THE WELD OFF, MAKE THE ADJUSTMENT, THEN WELD THE NUTS BACK TO THE ADJUSTMENT SLEEVE. THIS WILL WORK IF THE OWNER USES ONLY THE DODGE DEALER FOR ALIGNMENT. MANY ALIGNMENTS ARE DONE AT TIRE STORES, AND A VARIETY OF OTHER SERVICE FACILITIES WHO WILL NOT KNOW ABOUT THIS REPAIR. THE WELD MIGHT BREAK WHEN THE TECHNICIAN COUNTER WRENCHES THE JAM NUT AND ADJUSTMENT SLEEVE, OR GRINDS IT OFF TO ALIGN THE TRUCK. WITH OUT KNOWING ABOUT THIS RECALL THE TECH MIGHT MAKE ADJUSTMENTS AND TURN THE JAM NUT BACK ON THE SLEEVE; RETURNING THE TRUCK TO IT'S PRE RECALL CONDITION. THIS IS NOT A COMPLAINT ABOUT THE DEALER, OR FCA. I'M CONCERNED THAT MOST OWNERS WILL BE UNAWARE THAT AFTER A COMMON ALIGNMENT THE V06 RECALL MIGHT NEED TO BE REDONE. MY VEHICLE HAS BEEN SPOT WELDED AND THE RECALL IS DONE.
Mfg Campaign: 11193579
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS RECENTLY NOTIFIED OF SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK FOR MY 2018 RAM 2500. I'M WRITING TO COMPLAIN ABOUT THE PROPOSED REPAIR: "...THE (JAM) NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE." THIS SOLUTION APPEARS TO SIMPLY MASK THE PROBLEM OF THE ADJUSTER SLEEVE'S THREADS BEING STRIPPED OUT AND THE DRAG LINK BECOMING SEPARATED FROM THE VEHICLE'S STEERING CONTROLS, AND QUITE POSSIBLY WITHOUT WARNING. AS THE SUBJECT COMPONENT IS RELATED TO MANEUVERING LARGE VEHICLES THAT OFTEN CARRY OR PULL LARGE LOADS, AND THUS VITAL FOR PUBLIC SAFETY, I FEEL STRONGLY THAT FIAT CHRYSLER AUTOMOBILES SHOULD PROVIDE A MUCH HIGHER QUALITY SOLUTION TO THIS ISSUE. FURTHER, THIS COMPONENT IS DESIGNED TO BE AN ADJUSTABLE COMPONENT, ADJUSTMENTS WOULD NO LONGER BE POSSIBLE AFTER THE NUT(S) IS WELDED TO THE ADJUSTER SLEEVE; THIS IS NOT ACCEPTABLE AS THE NUT/PART WOULD HAVE TO BE CUT OFF WITH A GRINDER OR METAL SAW (WHICH WOULD DAMAGE THESE PARTS) THE NEXT TIME THE STEERING NEEDS TO BE ADJUSTED. ULTIMATELY, I AM VERY DISAPPOINTED IN THE PROPOSED "REPAIR" AS THERE ARE KNOWN ALTERNATIVES THAT WOULD PROPERLY CORRECT THIS ISSUE.
Corrective Action:
I WAS RECENTLY NOTIFIED OF SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK FOR MY 2018 RAM 2500. I'M WRITING TO COMPLAIN ABOUT THE PROPOSED REPAIR: "...THE (JAM) NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE." THIS SOLUTION APPEARS TO SIMPLY MASK THE PROBLEM OF THE ADJUSTER SLEEVE'S THREADS BEING STRIPPED OUT AND THE DRAG LINK BECOMING SEPARATED FROM THE VEHICLE'S STEERING CONTROLS, AND QUITE POSSIBLY WITHOUT WARNING. AS THE SUBJECT COMPONENT IS RELATED TO MANEUVERING LARGE VEHICLES THAT OFTEN CARRY OR PULL LARGE LOADS, AND THUS VITAL FOR PUBLIC SAFETY, I FEEL STRONGLY THAT FIAT CHRYSLER AUTOMOBILES SHOULD PROVIDE A MUCH HIGHER QUALITY SOLUTION TO THIS ISSUE. FURTHER, THIS COMPONENT IS DESIGNED TO BE AN ADJUSTABLE COMPONENT, ADJUSTMENTS WOULD NO LONGER BE POSSIBLE AFTER THE NUT(S) IS WELDED TO THE ADJUSTER SLEEVE; THIS IS NOT ACCEPTABLE AS THE NUT/PART WOULD HAVE TO BE CUT OFF WITH A GRINDER OR METAL SAW (WHICH WOULD DAMAGE THESE PARTS) THE NEXT TIME THE STEERING NEEDS TO BE ADJUSTED. ULTIMATELY, I AM VERY DISAPPOINTED IN THE PROPOSED "REPAIR" AS THERE ARE KNOWN ALTERNATIVES THAT WOULD PROPERLY CORRECT THIS ISSUE.
Additional Notes:
I WAS RECENTLY NOTIFIED OF SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK FOR MY 2018 RAM 2500. I'M WRITING TO COMPLAIN ABOUT THE PROPOSED REPAIR: "...THE (JAM) NUTS WILL BE WELDED TO THE ADJUSTER SLEEVE." THIS SOLUTION APPEARS TO SIMPLY MASK THE PROBLEM OF THE ADJUSTER SLEEVE'S THREADS BEING STRIPPED OUT AND THE DRAG LINK BECOMING SEPARATED FROM THE VEHICLE'S STEERING CONTROLS, AND QUITE POSSIBLY WITHOUT WARNING. AS THE SUBJECT COMPONENT IS RELATED TO MANEUVERING LARGE VEHICLES THAT OFTEN CARRY OR PULL LARGE LOADS, AND THUS VITAL FOR PUBLIC SAFETY, I FEEL STRONGLY THAT FIAT CHRYSLER AUTOMOBILES SHOULD PROVIDE A MUCH HIGHER QUALITY SOLUTION TO THIS ISSUE. FURTHER, THIS COMPONENT IS DESIGNED TO BE AN ADJUSTABLE COMPONENT, ADJUSTMENTS WOULD NO LONGER BE POSSIBLE AFTER THE NUT(S) IS WELDED TO THE ADJUSTER SLEEVE; THIS IS NOT ACCEPTABLE AS THE NUT/PART WOULD HAVE TO BE CUT OFF WITH A GRINDER OR METAL SAW (WHICH WOULD DAMAGE THESE PARTS) THE NEXT TIME THE STEERING NEEDS TO BE ADJUSTED. ULTIMATELY, I AM VERY DISAPPOINTED IN THE PROPOSED "REPAIR" AS THERE ARE KNOWN ALTERNATIVES THAT WOULD PROPERLY CORRECT THIS ISSUE.
Mfg Campaign: 11193638
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FROM A CONSUMER PERSPECTIVE. THE WELDING OF THE JAM NUTS ON THE LEFT/RIGHT DRAG LINKS, MEANS THAT PART OF THE OVERALL STEERING GEOMETRY ADJUSTMENTS, HAS BEEN MINIMIZED AS IT APPLIES TO TOE AND STEERING WHEEL ALIGNMENT ADJUSTMENTS. THE REPAIR IS A CHEAP, JURY RIGGED TEMPORARY REPAIR THAT CLEARLY IS A COSTS SAVINGS MEASURE. EVERY CUSTOMER THAT HAS HAD THIS REPAIR, WILL REQUIRE THE PURCHASE OF A NEW SET OF DRAG LINKS IN THE FUTURE. MY VEHICLE (2018 RAM 2500 POWER WAGON) IS BUILT FOR EXTREME OFF-ROADING, AND I CAN GUARANTEE YOU AND DODGE/FIAT/RAM THAT I NEED THE ABILITY TO MAKE ADJUSTMENTS' THIS IS AN UNEXPECTED ACT ON THE BEHALF OF FIAT' I REALLY DO WANT AN ANSWER BACK ABOUT HOW THIS IS GOING TO BE ADDRESSED' MY ANSWER IS SIMPLE; MAKE SURE THE CURRENT INVENTORY OF REPLACEMENT DRAG LINKS, DO NOT HAVE THE SAME SUB-STANDARD BUILD AS THE CURRENT LINKS, AND' RATHER THAT WELD THE JAM NUTS, JUST REPLACE THE DRAG LINKS WITH UPDATED ONES'
Corrective Action:
THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FROM A CONSUMER PERSPECTIVE. THE WELDING OF THE JAM NUTS ON THE LEFT/RIGHT DRAG LINKS, MEANS THAT PART OF THE OVERALL STEERING GEOMETRY ADJUSTMENTS, HAS BEEN MINIMIZED AS IT APPLIES TO TOE AND STEERING WHEEL ALIGNMENT ADJUSTMENTS. THE REPAIR IS A CHEAP, JURY RIGGED TEMPORARY REPAIR THAT CLEARLY IS A COSTS SAVINGS MEASURE. EVERY CUSTOMER THAT HAS HAD THIS REPAIR, WILL REQUIRE THE PURCHASE OF A NEW SET OF DRAG LINKS IN THE FUTURE. MY VEHICLE (2018 RAM 2500 POWER WAGON) IS BUILT FOR EXTREME OFF-ROADING, AND I CAN GUARANTEE YOU AND DODGE/FIAT/RAM THAT I NEED THE ABILITY TO MAKE ADJUSTMENTS' THIS IS AN UNEXPECTED ACT ON THE BEHALF OF FIAT' I REALLY DO WANT AN ANSWER BACK ABOUT HOW THIS IS GOING TO BE ADDRESSED' MY ANSWER IS SIMPLE; MAKE SURE THE CURRENT INVENTORY OF REPLACEMENT DRAG LINKS, DO NOT HAVE THE SAME SUB-STANDARD BUILD AS THE CURRENT LINKS, AND' RATHER THAT WELD THE JAM NUTS, JUST REPLACE THE DRAG LINKS WITH UPDATED ONES'
Additional Notes:
THE RECENT RAM 2500 RECALL NUMBER V06/NHTSA RECALL NUMBER 19V-021 REMEDY/REPAIR, HAS ME VERY, VERY, VERY UPSET AS A CONSUMER. IF I MAY BE SO BOLD, THE ENGINEER(S) THAT DEVISED THE REPAIR METHOD FOR THOSE TRUCKS EFFECTED, REALLY DIDN'T THINK THINGS THROUGH FROM A CONSUMER PERSPECTIVE. THE WELDING OF THE JAM NUTS ON THE LEFT/RIGHT DRAG LINKS, MEANS THAT PART OF THE OVERALL STEERING GEOMETRY ADJUSTMENTS, HAS BEEN MINIMIZED AS IT APPLIES TO TOE AND STEERING WHEEL ALIGNMENT ADJUSTMENTS. THE REPAIR IS A CHEAP, JURY RIGGED TEMPORARY REPAIR THAT CLEARLY IS A COSTS SAVINGS MEASURE. EVERY CUSTOMER THAT HAS HAD THIS REPAIR, WILL REQUIRE THE PURCHASE OF A NEW SET OF DRAG LINKS IN THE FUTURE. MY VEHICLE (2018 RAM 2500 POWER WAGON) IS BUILT FOR EXTREME OFF-ROADING, AND I CAN GUARANTEE YOU AND DODGE/FIAT/RAM THAT I NEED THE ABILITY TO MAKE ADJUSTMENTS' THIS IS AN UNEXPECTED ACT ON THE BEHALF OF FIAT' I REALLY DO WANT AN ANSWER BACK ABOUT HOW THIS IS GOING TO BE ADDRESSED' MY ANSWER IS SIMPLE; MAKE SURE THE CURRENT INVENTORY OF REPLACEMENT DRAG LINKS, DO NOT HAVE THE SAME SUB-STANDARD BUILD AS THE CURRENT LINKS, AND' RATHER THAT WELD THE JAM NUTS, JUST REPLACE THE DRAG LINKS WITH UPDATED ONES'
Mfg Campaign: 11193699
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, (817) 522-4981) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, (817) 522-4981) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, (817) 522-4981) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11190457
Recall Date: Mar 21, 2019
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