Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Consumer Complaints
210 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have tried to get a new fuel pump from the dealer. No such luck yet. Now my truck is not drivable. It has multiple misfires and sounds just downright horrible. This truck has been serviced religiously. I have done everything the truck needs done at the times it needed done. Now the truck again is not drivable. The engine sounds like it is about to blow. I need someone to tell me what I need to do now. I do not have thousands of dollars to put into this truck, all because the fuel pump has not been available.
Corrective Action:
I have tried to get a new fuel pump from the dealer. No such luck yet. Now my truck is not drivable. It has multiple misfires and sounds just downright horrible. This truck has been serviced religiously. I have done everything the truck needs done at the times it needed done. Now the truck again is not drivable. The engine sounds like it is about to blow. I need someone to tell me what I need to do now. I do not have thousands of dollars to put into this truck, all because the fuel pump has not been available.
Additional Notes:
I have tried to get a new fuel pump from the dealer. No such luck yet. Now my truck is not drivable. It has multiple misfires and sounds just downright horrible. This truck has been serviced religiously. I have done everything the truck needs done at the times it needed done. Now the truck again is not drivable. The engine sounds like it is about to blow. I need someone to tell me what I need to do now. I do not have thousands of dollars to put into this truck, all because the fuel pump has not been available.
Mfg Campaign: 11460558
Recall Date: Apr 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple electrical issues since new. These include passenger seatbelt light and sound flickering, battery failed after leaving me stranded. Most recent was the heated steering wheel quit working. When I took it to the dealer to repair they said I had a bad clock spring but it is back ordered. Without any repair my heated steering wheel now works but my horn doesn’t function and cruise control doesn’t work properly. There is clearly a vague underlying electrical issue causing failures.
Corrective Action:
Multiple electrical issues since new. These include passenger seatbelt light and sound flickering, battery failed after leaving me stranded. Most recent was the heated steering wheel quit working. When I took it to the dealer to repair they said I had a bad clock spring but it is back ordered. Without any repair my heated steering wheel now works but my horn doesn’t function and cruise control doesn’t work properly. There is clearly a vague underlying electrical issue causing failures.
Additional Notes:
Multiple electrical issues since new. These include passenger seatbelt light and sound flickering, battery failed after leaving me stranded. Most recent was the heated steering wheel quit working. When I took it to the dealer to repair they said I had a bad clock spring but it is back ordered. Without any repair my heated steering wheel now works but my horn doesn’t function and cruise control doesn’t work properly. There is clearly a vague underlying electrical issue causing failures.
Mfg Campaign: 11460224
Recall Date: Apr 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Corrective Action:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Additional Notes:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Mfg Campaign: 11459532
Recall Date: Apr 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Corrective Action:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Additional Notes:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Mfg Campaign: 11459532
Recall Date: Apr 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Corrective Action:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Additional Notes:
While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.
Mfg Campaign: 11459532
Recall Date: Apr 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
recall remedy not yet for three month
Corrective Action:
recall remedy not yet for three month
Additional Notes:
recall remedy not yet for three month
Mfg Campaign: 11459568
Recall Date: Apr 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Corrective Action:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Additional Notes:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Mfg Campaign: 11458918
Recall Date: Mar 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Corrective Action:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Additional Notes:
FCA started a recall in October of 2021 for the high-pressure fuel pump on 2020-2022 Ram 2500 trucks with the 6.7 Cummins turbo Diesel. This recall can and has been catastrophic to the fuel systems and engines. As of 3/30/2022 there still is no remedy. I am experiencing engine shutter and shaking and hard starts on a vehicle with only 24,000 miles on it which i believe is due to the failing fuel system and fuel pump. i would like to know if this recall can be expedited and the problem corrected before catastrophic failure happens.
Mfg Campaign: 11458918
Recall Date: Mar 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel system, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel system, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel system, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11458993
Recall Date: Mar 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11456336
Recall Date: Mar 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The tow mirror blind spot is inoperable when mirrors are in the retracted position. Makes it extremely hard to tell if another vehicle is next to you. The blind spot mirror is only effective when the mirrors are placed in the tow position.
Corrective Action:
The tow mirror blind spot is inoperable when mirrors are in the retracted position. Makes it extremely hard to tell if another vehicle is next to you. The blind spot mirror is only effective when the mirrors are placed in the tow position.
Additional Notes:
The tow mirror blind spot is inoperable when mirrors are in the retracted position. Makes it extremely hard to tell if another vehicle is next to you. The blind spot mirror is only effective when the mirrors are placed in the tow position.
Mfg Campaign: 11455336
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11454830
Recall Date: Mar 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact was made aware of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact was made aware of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact was made aware of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11454669
Recall Date: Mar 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Corrective Action:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Additional Notes:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Mfg Campaign: 11453156
Recall Date: Feb 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Corrective Action:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Additional Notes:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Mfg Campaign: 11453156
Recall Date: Feb 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Corrective Action:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Additional Notes:
The tires have premature wearing and cracking . Tires need to be replaced The DEF tank was replaced in 2021 and once again needs to be replaced. The plug for heating er on the oil pan is defective and sparks. The radio shuts off and won’t come back on. The blind spot sensors don’t always work. Truck sometimes won’t go into park or let you shift it off
Mfg Campaign: 11453156
Recall Date: Feb 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Engine compartment hood insulation liner design is deficient and is coming loose from edge closest to windshield. The design of the insulation liner has no trim pins on the back half of the liner and relies on shaped stiffening to keep it up on the hood. Vehicle is under warranty, but the Ram Service department indicated that there's currently no fix identified. They have had numerous complaints. They indicated that even one of there service technicians has the same issue. The reliance on the liner shape stiffening is insufficient and is sagging. This could become a hazard if it drops down on the engine.
Corrective Action:
Engine compartment hood insulation liner design is deficient and is coming loose from edge closest to windshield. The design of the insulation liner has no trim pins on the back half of the liner and relies on shaped stiffening to keep it up on the hood. Vehicle is under warranty, but the Ram Service department indicated that there's currently no fix identified. They have had numerous complaints. They indicated that even one of there service technicians has the same issue. The reliance on the liner shape stiffening is insufficient and is sagging. This could become a hazard if it drops down on the engine.
Additional Notes:
Engine compartment hood insulation liner design is deficient and is coming loose from edge closest to windshield. The design of the insulation liner has no trim pins on the back half of the liner and relies on shaped stiffening to keep it up on the hood. Vehicle is under warranty, but the Ram Service department indicated that there's currently no fix identified. They have had numerous complaints. They indicated that even one of there service technicians has the same issue. The reliance on the liner shape stiffening is insufficient and is sagging. This could become a hazard if it drops down on the engine.
Mfg Campaign: 11451593
Recall Date: Feb 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I brought my Ram 2500 2020 with 35000 miles into the dealer and they need to replace all the gaskets. I had an oil leak.
Corrective Action:
I brought my Ram 2500 2020 with 35000 miles into the dealer and they need to replace all the gaskets. I had an oil leak.
Additional Notes:
I brought my Ram 2500 2020 with 35000 miles into the dealer and they need to replace all the gaskets. I had an oil leak.
Mfg Campaign: 11451345
Recall Date: Feb 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Ram 2500. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression the accelerator pedal without warning. The contact then received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 2500. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression the accelerator pedal without warning. The contact then received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 2500. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression the accelerator pedal without warning. The contact then received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was notified of the issue; however, the contact was informed that parts were not yet available. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. VIN tool confirms parts not available.
Mfg Campaign: 11448627
Recall Date: Jan 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 1/21/2022 I was driving from Grand Junction CO, to my home in Broomfield CO. Halfway through the 250 mile trip, I received a warning 'Low DEF'. I looked at my DEF tank gauge as soon as I got the message - it read 1/4 tank. A couple minutes pass and another message displays - Service Diesel Exhaust System - See Dealer and my truck immediately loses power and dies when i'm in the fast lane - Eastbound I-70 to Denver. I pulled into the slow lane and finally off the side of the interstate. I did not go into limp mode, never received the countdown message '250 Miles Until Limp Mode', and the truck would not start once I was on the side of the interstate. It died just West of Vail Colorado. The weather was approx 25 degrees and snowing. I then contacted CFA Roadside Assistance, which came with my purchase. After speaking with a representative, I was told a tow truck was on the way. I was then told I needed to get a Taxi to pick me up on the interstate, because I wouldn't be allowed to ride with the tow driver to safety. The tow never came. I called CFA a second time, 4 hours later and spoke with a second representative that told me the tow had been canceled. I was never notified of the tow cancelation and was told CFA would arrange for a second tow. They never arranged a second tow, and still haven't reached out to check on my condition. I'm going to reiterate, I was left in freezing, snowing conditions in the Rocky Mountaints with no way to start my truck and no assistance from the Roadside assistance program I've paid for w/the vehicle purchase. In a desperate attempt I returned to my vehicle with DEF fluid hoping adding additional DEF would allow me to start the vehicle. My safety was put at risk trying to fill the DEF tank on a blind interstate curve, in snow and icy conditions, with semi's passing two feet away. I was not able to restart the truck after adding DEF. Now my truck as at RAM Silverthorne, and they won't look at it until 2/17/2022.
Corrective Action:
On 1/21/2022 I was driving from Grand Junction CO, to my home in Broomfield CO. Halfway through the 250 mile trip, I received a warning 'Low DEF'. I looked at my DEF tank gauge as soon as I got the message - it read 1/4 tank. A couple minutes pass and another message displays - Service Diesel Exhaust System - See Dealer and my truck immediately loses power and dies when i'm in the fast lane - Eastbound I-70 to Denver. I pulled into the slow lane and finally off the side of the interstate. I did not go into limp mode, never received the countdown message '250 Miles Until Limp Mode', and the truck would not start once I was on the side of the interstate. It died just West of Vail Colorado. The weather was approx 25 degrees and snowing. I then contacted CFA Roadside Assistance, which came with my purchase. After speaking with a representative, I was told a tow truck was on the way. I was then told I needed to get a Taxi to pick me up on the interstate, because I wouldn't be allowed to ride with the tow driver to safety. The tow never came. I called CFA a second time, 4 hours later and spoke with a second representative that told me the tow had been canceled. I was never notified of the tow cancelation and was told CFA would arrange for a second tow. They never arranged a second tow, and still haven't reached out to check on my condition. I'm going to reiterate, I was left in freezing, snowing conditions in the Rocky Mountaints with no way to start my truck and no assistance from the Roadside assistance program I've paid for w/the vehicle purchase. In a desperate attempt I returned to my vehicle with DEF fluid hoping adding additional DEF would allow me to start the vehicle. My safety was put at risk trying to fill the DEF tank on a blind interstate curve, in snow and icy conditions, with semi's passing two feet away. I was not able to restart the truck after adding DEF. Now my truck as at RAM Silverthorne, and they won't look at it until 2/17/2022.
Additional Notes:
On 1/21/2022 I was driving from Grand Junction CO, to my home in Broomfield CO. Halfway through the 250 mile trip, I received a warning 'Low DEF'. I looked at my DEF tank gauge as soon as I got the message - it read 1/4 tank. A couple minutes pass and another message displays - Service Diesel Exhaust System - See Dealer and my truck immediately loses power and dies when i'm in the fast lane - Eastbound I-70 to Denver. I pulled into the slow lane and finally off the side of the interstate. I did not go into limp mode, never received the countdown message '250 Miles Until Limp Mode', and the truck would not start once I was on the side of the interstate. It died just West of Vail Colorado. The weather was approx 25 degrees and snowing. I then contacted CFA Roadside Assistance, which came with my purchase. After speaking with a representative, I was told a tow truck was on the way. I was then told I needed to get a Taxi to pick me up on the interstate, because I wouldn't be allowed to ride with the tow driver to safety. The tow never came. I called CFA a second time, 4 hours later and spoke with a second representative that told me the tow had been canceled. I was never notified of the tow cancelation and was told CFA would arrange for a second tow. They never arranged a second tow, and still haven't reached out to check on my condition. I'm going to reiterate, I was left in freezing, snowing conditions in the Rocky Mountaints with no way to start my truck and no assistance from the Roadside assistance program I've paid for w/the vehicle purchase. In a desperate attempt I returned to my vehicle with DEF fluid hoping adding additional DEF would allow me to start the vehicle. My safety was put at risk trying to fill the DEF tank on a blind interstate curve, in snow and icy conditions, with semi's passing two feet away. I was not able to restart the truck after adding DEF. Now my truck as at RAM Silverthorne, and they won't look at it until 2/17/2022.
Mfg Campaign: 11448674
Recall Date: Jan 24, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury