RAM 2500 2020

Complete listing of complaints and recalls for this vehicle

210
Complaints
39
Recalls

Complaints & Recalls

210 Complaints 39 Recalls

Official Safety Recalls - Important!

39 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V835000 SAFETY RECALL
250.1K Vehicles Affected
Recall Date: Nov 10, 2022
Safety Issue:

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Potential Risk:
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZA3
Notice Date: Dec 29, 2022
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V140000 SAFETY RECALL
370.4K Vehicles Affected
Recall Date: Mar 10, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z20
Notice Date: Mar 29, 2022
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V035000 SAFETY RECALL
171.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z08
Notice Date: Feb 15, 2022
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V880000 SAFETY RECALL
222.4K Vehicles Affected
Recall Date: Nov 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y78
Notice Date: May 17, 2022
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V622000 SAFETY RECALL
19.1K Vehicles Affected
Recall Date: Oct 8, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W70
Notice Date: Nov 5, 2020
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V207000 SAFETY RECALL
37.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Potential Risk:
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W24, W44
Notice Date: Jul 9, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V043000 SAFETY RECALL
87.4K Vehicles Affected
Recall Date: Jan 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Potential Risk:
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W03
Notice Date: Mar 2, 2020
Recall Date: Jan 24, 2020

Consumer Complaints

210 Complaints
Chrysler (fca Us, Llc)
Campaign: 11438006 Other
Oct 25, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.

Corrective Action:

I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.

Additional Notes:

I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.

Manufacturer: RAM
Mfg Campaign: 11438006
Notice Date: Oct 25, 2021
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Campaign: 11438008 Other
Oct 25, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.

Corrective Action:

My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.

Additional Notes:

My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.

Manufacturer: RAM
Mfg Campaign: 11438008
Notice Date: Oct 25, 2021
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Campaign: 11438138 Other
Oct 25, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.

Corrective Action:

In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.

Additional Notes:

In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.

Manufacturer: RAM
Mfg Campaign: 11438138
Notice Date: Oct 25, 2021
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Campaign: 11437394 Other
Oct 19, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.

Corrective Action:

We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.

Additional Notes:

We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.

Manufacturer: RAM
Mfg Campaign: 11437394
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11437403 Other
Oct 19, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.

Corrective Action:

Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.

Additional Notes:

Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.

Manufacturer: RAM
Mfg Campaign: 11437403
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11434276 Other
Sep 24, 2021
Defect Description:

ENGINE

Potential Consequences:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Corrective Action:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Additional Notes:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Manufacturer: RAM
Mfg Campaign: 11434276
Notice Date: Sep 24, 2021
Recall Date: Sep 24, 2021
Chrysler (fca Us, Llc)
Campaign: 11434276 Other
Sep 24, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Corrective Action:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Additional Notes:

I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.

Manufacturer: RAM
Mfg Campaign: 11434276
Notice Date: Sep 24, 2021
Recall Date: Sep 24, 2021
Chrysler (fca Us, Llc)
Campaign: 11430030 Other
Aug 22, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.

Corrective Action:

Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.

Additional Notes:

Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.

Manufacturer: RAM
Mfg Campaign: 11430030
Notice Date: Aug 22, 2021
Recall Date: Aug 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11407379 Other
Apr 10, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD

Corrective Action:

RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD

Additional Notes:

RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD

Manufacturer: RAM
Mfg Campaign: 11407379
Notice Date: Apr 10, 2021
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Campaign: 11404304 Other
Mar 22, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.

Corrective Action:

I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.

Additional Notes:

I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.

Manufacturer: RAM
Mfg Campaign: 11404304
Notice Date: Mar 22, 2021
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Campaign: 11399710 Other
Mar 8, 2021
Defect Description:

ENGINE

Potential Consequences:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Corrective Action:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Additional Notes:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Manufacturer: RAM
Mfg Campaign: 11399710
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11399710 Other
Mar 8, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Corrective Action:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Additional Notes:

TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".

Manufacturer: RAM
Mfg Campaign: 11399710
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11399726 Other
Mar 8, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Corrective Action:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Additional Notes:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Manufacturer: RAM
Mfg Campaign: 11399726
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11399726 Other
Mar 8, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Corrective Action:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Additional Notes:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Manufacturer: RAM
Mfg Campaign: 11399726
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11399726 Other
Mar 8, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Corrective Action:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Additional Notes:

WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF

Manufacturer: RAM
Mfg Campaign: 11399726
Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Campaign: 11397627 Other
Feb 23, 2021
Defect Description:

STEERING

Potential Consequences:

WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.

Corrective Action:

WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.

Additional Notes:

WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.

Manufacturer: RAM
Mfg Campaign: 11397627
Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Campaign: 11394242 Other
Feb 4, 2021
Defect Description:

STRUCTURE

Potential Consequences:

2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS

Corrective Action:

2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS

Additional Notes:

2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS

Manufacturer: RAM
Mfg Campaign: 11394242
Notice Date: Feb 4, 2021
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Campaign: 11388882 Other
Jan 19, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.

Corrective Action:

FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.

Additional Notes:

FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.

Manufacturer: RAM
Mfg Campaign: 11388882
Notice Date: Jan 19, 2021
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Campaign: 11388629 Other
Jan 18, 2021
Defect Description:

ENGINE

Potential Consequences:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Corrective Action:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Additional Notes:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Manufacturer: RAM
Mfg Campaign: 11388629
Notice Date: Jan 18, 2021
Recall Date: Jan 18, 2021
Chrysler (fca Us, Llc)
Campaign: 11388629 Other
Jan 18, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Corrective Action:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Additional Notes:

LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER

Manufacturer: RAM
Mfg Campaign: 11388629
Notice Date: Jan 18, 2021
Recall Date: Jan 18, 2021

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