Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z08
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y78
Recall Date: Nov 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W24, W44
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W03
Recall Date: Jan 24, 2020
Consumer Complaints
210 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.
Corrective Action:
I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.
Additional Notes:
I was pulling a 10k lb trailer from California to Arkansas. While passing a semi truck my vehicle lost engine power and left me without power steering or brakes. I was luckily able to make it to the right shoulder, vehicle would not start. Dealership found the Bosch CP4 injection pump to have failed at 15,000 miles. I am lucky to have been traveling in an area of Texas where I did not have too much traffic or this even could have been much worse.
Mfg Campaign: 11438006
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.
Corrective Action:
My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.
Additional Notes:
My vehicle stopped in the middle of the road and it did not turn on again. This was on Saturday, October 16th. at this moment it is still in the dealership without being repaired yet.
Mfg Campaign: 11438008
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.
Corrective Action:
In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.
Additional Notes:
In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection.
Mfg Campaign: 11438138
Recall Date: Oct 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.
Corrective Action:
We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.
Additional Notes:
We were traveling SE on I-30, in the passing lane, doing approximately 75 MPH when the vehicle started shuttering. It was subtle at first, then became more violent. The engine lost power and we had to do an emergency lane change with no engine power, no power steering, no power brakes. We then coasted to the shoulder with traffic passing us and behind us speeding by. Luckily we were near an exit and we barely had enough momentum to get away from traffic. We were lucky to change lanes and exit without getting into a collision with other traffic because we went from highway speed to slow very quickly and had to change lanes and exit. It was the high pressure CP4.2 fuel pump failure the dealer eventually informed us. They also said this is a common problem and they had several other failures just like this.
Mfg Campaign: 11437394
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.
Corrective Action:
Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.
Additional Notes:
Fuel pump is not good and is a safety issue that can lead to complete engine failure and possibly a crash.
Mfg Campaign: 11437403
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Corrective Action:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Additional Notes:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Mfg Campaign: 11434276
Recall Date: Sep 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Corrective Action:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Additional Notes:
I was driving on the freeway when the truck suddenly began surging the throttle. I began to make my way to the shoulder. By the time I was in the shoulder the truck lost all power. I came to a stop and the engine began shuddering and bogging down before I was able to safely shut it off. Fortunately traffic was light and I didn’t have a trailer, this could have been very dangerous had I needed to accelerate and lost all power to the truck. Dealer diagnosed with a failed CP4 injection pump, a know issue for this model year.
Mfg Campaign: 11434276
Recall Date: Sep 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.
Corrective Action:
Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.
Additional Notes:
Vehicle has 26,689 mile and after driving for 30 minutes slowed came to a complete stop due to on coming traffic to make a left turn. Went down the road and the Transmission ( Auto) did not seem like it went in to 4 or 5 or 6 or 7 or 8 gear. The tach was over 3,000 RPMs and I let off the gas and pressed down again and tach went up again and transmission never shift to higher gear. Lucky that was my street and I tried to get it to shift by gas peddle up and down and it never went higher gear and I took tach up to 5,500 RPMs plus and it never tried to get out of third gear I guess.
Mfg Campaign: 11430030
Recall Date: Aug 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD
Corrective Action:
RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD
Additional Notes:
RADIO AND DASHBOARD WILL NOT TURN ON WHEN I START THE TRUCK. THEY ARE COMPLETELY BLACK AWFUL SCREECHING NOISE RANDOMLY FROM UNDER THE HOOD
Mfg Campaign: 11407379
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.
Corrective Action:
I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.
Additional Notes:
I WAS TRAVELING AND AROUND 655 MILES FROM HOME. MY TRUCK WAS IDLEING AND STARTED MAKING A LOUD KNOCKING NOISE. I TURNED IT OFF AND THEN IT WOULDN'T START AGAIN. I CALLED CHRYSLER ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST DEALER, BLUEBONNET CHRYSLER DODGE AND RAM. AFTER MY VEHICLE SAT THERE FOR 4 DAYS, THEY FINALLY LOOKED AT IT AND DETERMINED THAT MY CP4 FUEL INJECTOR PUMP HAD FAILED. IT IS ALL COVERED BY WARRANTY, BUT NOW I'M 655 MILES FROM MY TRUCK WITH NOTHING TO DRIVE.
Mfg Campaign: 11404304
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Corrective Action:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Additional Notes:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Mfg Campaign: 11399710
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Corrective Action:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Additional Notes:
TRUCK DIED IN TRAFFIC. LOST ALL POWER STEERING, BRAKES, ETC. ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT, AND LEFT ME STRANDED IN THE MIDDLE OF TRAFFIC UNTIL I COULD GET ASSISTANCE TO MOVE. THERE WAS NO WARNING OR NOTICE BEFORE THE TRUCK JUST QUIT WORKING. A WARNING LIGHT CAME ON AFTER THE TRUCK DIED AND STATED "EXHAUST SYSTEM FAILURE. SEE DEALER IMMEDIATELY".
Mfg Campaign: 11399710
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Corrective Action:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Additional Notes:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Mfg Campaign: 11399726
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Corrective Action:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Additional Notes:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Mfg Campaign: 11399726
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Corrective Action:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Additional Notes:
WINDSHIELD BROKE . NOTHING HIT IT. I TURNED THE DEFROST ON AND IT JUST STARTED CRACKING. TRANSMISSION IS SLIPPING DEF PUMP WENT OUT HUB CAPS KEEP FLYING OFF
Mfg Campaign: 11399726
Recall Date: Mar 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.
Corrective Action:
WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.
Additional Notes:
WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.
Mfg Campaign: 11397627
Recall Date: Feb 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS
Corrective Action:
2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS
Additional Notes:
2020 SILVERADO 2500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR CALLED FOR THE USE OF DUCT TAPE. AFTER COMPLETION OF THE RECALL, DUCT TAPE WAS VISIBLY PROTRUDING FROM THE TRIM OF THE VEHICLE. *JS
Mfg Campaign: 11394242
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.
Corrective Action:
FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.
Additional Notes:
FCA SWITCHED FROM PROVEN CP3 FUEL PUMP TO A CP4.2 FOR MODEL YEARS 2019 AND 2020. THEY HAVE NOW SWITCHED BACK TO CP3 FOR 2021 DUE TO NUMBER OF FAILURES. WHEN IT FAILS IT TAKES OUT THE ENTIRE FUEL SYSTEM AND IT COST 10K FOR REPAIR. MY COMPLAINT IS THAT THEY SHOULD RECALL THE FUEL PUMPS ON THE 2019/2020 RAM 2500 MODELS. IT IS THE RIGHT THING TO DO.
Mfg Campaign: 11388882
Recall Date: Jan 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Corrective Action:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Additional Notes:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Mfg Campaign: 11388629
Recall Date: Jan 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Corrective Action:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Additional Notes:
LOSING POWER WHILE DRIVING DOWN THE ROAD. LOSING POWER WHEN PUSHING ON GAS PEDAL. MAKES AWFUL NOISE WHEN STARTING. ALMOST SOUNDS LIKE A BAD STARTER
Mfg Campaign: 11388629
Recall Date: Jan 18, 2021
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Valencia, CA • 36 yrs
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