Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Corrective Action:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Additional Notes:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Mfg Campaign: 11453835
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Corrective Action:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Additional Notes:
During the January snow storm in the Washington, DC area the ADAS system began to malfunction. The system that controls Adaptive Cruise Control, Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning all shut off. The vehicle was parked at an upward facing angle in order to allow all moisture to drain out/off the back of the vehicle. Once dry, the issue resolved itself. The same issue happened in the past and was tied to an issue with a brake light switch. It appears that the same issue is occurring again on the vehicle and moisture is still effecting the brake light switch.
Mfg Campaign: 11453835
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parasitic drain after car left parked and locked for ~4 days. This has occurred since I purchased the car new in 2016. I have replaced the battery 4 times but it has not helped the issue. I am now forced to leave the car plugged in to a battery tender when parked.
Corrective Action:
Parasitic drain after car left parked and locked for ~4 days. This has occurred since I purchased the car new in 2016. I have replaced the battery 4 times but it has not helped the issue. I am now forced to leave the car plugged in to a battery tender when parked.
Additional Notes:
Parasitic drain after car left parked and locked for ~4 days. This has occurred since I purchased the car new in 2016. I have replaced the battery 4 times but it has not helped the issue. I am now forced to leave the car plugged in to a battery tender when parked.
Mfg Campaign: 11450455
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery in my car continually dies. It all started about 2 years ago, we replaced the battery, but I have to charge it frequently. The car never dies while I’m driving it, but sometimes I will come to start my car and it won’t start. This happens about 1-2 times a month.
Corrective Action:
The battery in my car continually dies. It all started about 2 years ago, we replaced the battery, but I have to charge it frequently. The car never dies while I’m driving it, but sometimes I will come to start my car and it won’t start. This happens about 1-2 times a month.
Additional Notes:
The battery in my car continually dies. It all started about 2 years ago, we replaced the battery, but I have to charge it frequently. The car never dies while I’m driving it, but sometimes I will come to start my car and it won’t start. This happens about 1-2 times a month.
Mfg Campaign: 11449458
Recall Date: Jan 30, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Controller Area Network ("CAN") did not enter sleep mode when the car was turned off, resulting in a "parasitic battery drain." I replaced 3 batteries over a period of 24 months of ownership, and just paid $1355 to have the manufacturer-installed computer chip replaced to stop the battery drain and properly shut off the vehicle. This is a safety issue for several reasons - not knowing when my battery would be dead when the vehicle was needed, living in northern MN and having a dead battery in cold and potentially life-threatening conditions, and living in a rural area without ready access to businesses or others when support or a battery jump was needed.
Corrective Action:
The Controller Area Network ("CAN") did not enter sleep mode when the car was turned off, resulting in a "parasitic battery drain." I replaced 3 batteries over a period of 24 months of ownership, and just paid $1355 to have the manufacturer-installed computer chip replaced to stop the battery drain and properly shut off the vehicle. This is a safety issue for several reasons - not knowing when my battery would be dead when the vehicle was needed, living in northern MN and having a dead battery in cold and potentially life-threatening conditions, and living in a rural area without ready access to businesses or others when support or a battery jump was needed.
Additional Notes:
The Controller Area Network ("CAN") did not enter sleep mode when the car was turned off, resulting in a "parasitic battery drain." I replaced 3 batteries over a period of 24 months of ownership, and just paid $1355 to have the manufacturer-installed computer chip replaced to stop the battery drain and properly shut off the vehicle. This is a safety issue for several reasons - not knowing when my battery would be dead when the vehicle was needed, living in northern MN and having a dead battery in cold and potentially life-threatening conditions, and living in a rural area without ready access to businesses or others when support or a battery jump was needed.
Mfg Campaign: 11448232
Recall Date: Jan 20, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Subaru Forester. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed however, the vehicle failed to stop. The contact released the brake pedal and the vehicle slowed down. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 110,858.
Corrective Action:
The contact owns a 2016 Subaru Forester. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed however, the vehicle failed to stop. The contact released the brake pedal and the vehicle slowed down. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 110,858.
Additional Notes:
The contact owns a 2016 Subaru Forester. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed however, the vehicle failed to stop. The contact released the brake pedal and the vehicle slowed down. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 110,858.
Mfg Campaign: 11447293
Recall Date: Jan 13, 2022
Subaru Of America, Inc.
Defect Description:
WHEELS:HUB
Potential Consequences:
The contact owns a 2016 Subaru Forester. The contact stated that while driving at an unknown speed, there was a loud humming noise coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear wheel bearing failed but the contact was unaware which wheel needed to be repaired. The vehicle was repaired but years later the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that both rear wheels bearings failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,050.
Corrective Action:
The contact owns a 2016 Subaru Forester. The contact stated that while driving at an unknown speed, there was a loud humming noise coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear wheel bearing failed but the contact was unaware which wheel needed to be repaired. The vehicle was repaired but years later the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that both rear wheels bearings failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,050.
Additional Notes:
The contact owns a 2016 Subaru Forester. The contact stated that while driving at an unknown speed, there was a loud humming noise coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear wheel bearing failed but the contact was unaware which wheel needed to be repaired. The vehicle was repaired but years later the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that both rear wheels bearings failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,050.
Mfg Campaign: 11443608
Recall Date: Dec 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car’s battery/ electrical system seems to drain car battery excessively. Even with a new battery, car battery dies if car isn’t run at least every 2 or 3 days, meaning I can’t rely on car if I take a trip of any length and leave the car behind. There’s a risk of being stranded. Car is 6 years old, and already has had 4 batteries. Im concerned about being stranded
Corrective Action:
Car’s battery/ electrical system seems to drain car battery excessively. Even with a new battery, car battery dies if car isn’t run at least every 2 or 3 days, meaning I can’t rely on car if I take a trip of any length and leave the car behind. There’s a risk of being stranded. Car is 6 years old, and already has had 4 batteries. Im concerned about being stranded
Additional Notes:
Car’s battery/ electrical system seems to drain car battery excessively. Even with a new battery, car battery dies if car isn’t run at least every 2 or 3 days, meaning I can’t rely on car if I take a trip of any length and leave the car behind. There’s a risk of being stranded. Car is 6 years old, and already has had 4 batteries. Im concerned about being stranded
Mfg Campaign: 11442143
Recall Date: Nov 30, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
November 8/21, temperature 41 F. Started the car and started to move and steering wheel was stiff. Steering warning light came on. Shut off and started car two more times and steering went back to normal and warning light went off. A code of C2532 was stored. This issue was identified as a problem as far back as 2016, but no recall has been issued. The part has been updated, supposedly, as the original had what they called a frozen relay. It is an obvious safety issue that was identified long before warranty expired. I realize your organization is for American's but our vehicles are the same and unfortunately we do not have a player with the clout that yours brings to these issues. The salt in the wound for us was the close to $1000 Cdn. bill for the updated part to be replaced. Close to $800 for the part alone! Thank you people.
Corrective Action:
November 8/21, temperature 41 F. Started the car and started to move and steering wheel was stiff. Steering warning light came on. Shut off and started car two more times and steering went back to normal and warning light went off. A code of C2532 was stored. This issue was identified as a problem as far back as 2016, but no recall has been issued. The part has been updated, supposedly, as the original had what they called a frozen relay. It is an obvious safety issue that was identified long before warranty expired. I realize your organization is for American's but our vehicles are the same and unfortunately we do not have a player with the clout that yours brings to these issues. The salt in the wound for us was the close to $1000 Cdn. bill for the updated part to be replaced. Close to $800 for the part alone! Thank you people.
Additional Notes:
November 8/21, temperature 41 F. Started the car and started to move and steering wheel was stiff. Steering warning light came on. Shut off and started car two more times and steering went back to normal and warning light went off. A code of C2532 was stored. This issue was identified as a problem as far back as 2016, but no recall has been issued. The part has been updated, supposedly, as the original had what they called a frozen relay. It is an obvious safety issue that was identified long before warranty expired. I realize your organization is for American's but our vehicles are the same and unfortunately we do not have a player with the clout that yours brings to these issues. The salt in the wound for us was the close to $1000 Cdn. bill for the updated part to be replaced. Close to $800 for the part alone! Thank you people.
Mfg Campaign: 11441193
Recall Date: Nov 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery drains quickly compared to my husband's car. I had to get a new battery every other year. Subaru has known issues with the CAN system and it hasn't been addressed. This is dangerous as my car wouldn't start. I didn't feel safe. Other people have posted similar situtations online and those have to be corrected. I would rather not waste money on a battery every other year. My safety is more important of course. The electrical systems need to have a recall put in so this can be fixed without money coming out of my pocket as this is a wide-spread issue for subaru.
Corrective Action:
The battery drains quickly compared to my husband's car. I had to get a new battery every other year. Subaru has known issues with the CAN system and it hasn't been addressed. This is dangerous as my car wouldn't start. I didn't feel safe. Other people have posted similar situtations online and those have to be corrected. I would rather not waste money on a battery every other year. My safety is more important of course. The electrical systems need to have a recall put in so this can be fixed without money coming out of my pocket as this is a wide-spread issue for subaru.
Additional Notes:
The battery drains quickly compared to my husband's car. I had to get a new battery every other year. Subaru has known issues with the CAN system and it hasn't been addressed. This is dangerous as my car wouldn't start. I didn't feel safe. Other people have posted similar situtations online and those have to be corrected. I would rather not waste money on a battery every other year. My safety is more important of course. The electrical systems need to have a recall put in so this can be fixed without money coming out of my pocket as this is a wide-spread issue for subaru.
Mfg Campaign: 11440727
Recall Date: Nov 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a short in the wiring harness, causing the car to loose power and stall.
Corrective Action:
There was a short in the wiring harness, causing the car to loose power and stall.
Additional Notes:
There was a short in the wiring harness, causing the car to loose power and stall.
Mfg Campaign: 11437916
Recall Date: Oct 23, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Corrective Action:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Additional Notes:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Mfg Campaign: 11436840
Recall Date: Oct 14, 2021
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Corrective Action:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Additional Notes:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Mfg Campaign: 11436840
Recall Date: Oct 14, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Corrective Action:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Additional Notes:
In March 2020, I took my 2016 Subaru Forester to the dealership to fix the issues associated with the Subaru Safety Recall WUM-98 / NHTSA Recall 19V-701 (unstable electrical connections causing issues with the occupant detection system in determining the correct status of the right front seat occupant, which would prevent the front passenger-side airbag from deploying in the event of a crash). Service was performed and the ODS harness was replaced. In August of 2021, I took my Forester back into the Subaru dealership (where previous service was performed) because the “airbag warning” light and the “Passenger airbag off” indicator began to illuminate, however this occurred somewhat inconsistently. Sometimes both warning lights illuminate when someone sits in the front passenger seat, sometimes they do not illuminate at all and everything seems fine. Other times, the lights illuminate when no one is sitting in the front passenger seat. Additionally, sometimes the seatbelt alarm sounds when no one is sitting in the front passenger seat. However, this is also inconsistent. In August 2021, the Subaru dealership told me that the issue is likely caused by water damage (a spill) on the front passenger seat that has caused the sensors within the seat to malfunction. I told them that I did not recall spilling any liquids on the front passenger seat. Now the dealership is telling me to replace the passenger seat bottom assembly sensor for $1,211 USD.
Mfg Campaign: 11436840
Recall Date: Oct 14, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Corrective Action:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Additional Notes:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Mfg Campaign: 11435166
Recall Date: Oct 1, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Corrective Action:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Additional Notes:
When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?
Mfg Campaign: 11435166
Recall Date: Oct 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Corrective Action:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Additional Notes:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Mfg Campaign: 11434984
Recall Date: Sep 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Corrective Action:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Additional Notes:
At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.
Mfg Campaign: 11434984
Recall Date: Sep 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was into hour 6 of a 7 hour drive. I had 2 bars left on the gas meter. I was on the highway driving about 70 MPH on a major interstate. Suddenly the car acted like it shifted into neutral (though I did not) and could not accelerate and all the lights on the dashboard lit up. Luckily I was in the left lane and could get to the side quickly, but the car essentially suddenly quit without any warning. If I were in the middle lane I fear I could have been in a terrible accident since I was decelerating quickly and have no idea if my brake lights or anything was working properly while this happened. No engine lights on the dash came on prior and the car was running just fine the entire trip up until that moment. After I pulled over I opened the hood and nothing seemed overtly wrong. I tried to start up car at least 3 times and when I did it acted like it was trying to do something and lights flashed on dashboard as it was trying to turn over, but I could not get it started again. Had it towed to a subaru dealership and they are telling me it started right up after sitting overnight there and they can't find anything wrong when they run diagnostics. I don't feel comfortable driving the vehicle again knowing this happened and could happen again without warning. It could have been in a terrible accident involving myself (and my kids) and other people on the highway.
Corrective Action:
I was into hour 6 of a 7 hour drive. I had 2 bars left on the gas meter. I was on the highway driving about 70 MPH on a major interstate. Suddenly the car acted like it shifted into neutral (though I did not) and could not accelerate and all the lights on the dashboard lit up. Luckily I was in the left lane and could get to the side quickly, but the car essentially suddenly quit without any warning. If I were in the middle lane I fear I could have been in a terrible accident since I was decelerating quickly and have no idea if my brake lights or anything was working properly while this happened. No engine lights on the dash came on prior and the car was running just fine the entire trip up until that moment. After I pulled over I opened the hood and nothing seemed overtly wrong. I tried to start up car at least 3 times and when I did it acted like it was trying to do something and lights flashed on dashboard as it was trying to turn over, but I could not get it started again. Had it towed to a subaru dealership and they are telling me it started right up after sitting overnight there and they can't find anything wrong when they run diagnostics. I don't feel comfortable driving the vehicle again knowing this happened and could happen again without warning. It could have been in a terrible accident involving myself (and my kids) and other people on the highway.
Additional Notes:
I was into hour 6 of a 7 hour drive. I had 2 bars left on the gas meter. I was on the highway driving about 70 MPH on a major interstate. Suddenly the car acted like it shifted into neutral (though I did not) and could not accelerate and all the lights on the dashboard lit up. Luckily I was in the left lane and could get to the side quickly, but the car essentially suddenly quit without any warning. If I were in the middle lane I fear I could have been in a terrible accident since I was decelerating quickly and have no idea if my brake lights or anything was working properly while this happened. No engine lights on the dash came on prior and the car was running just fine the entire trip up until that moment. After I pulled over I opened the hood and nothing seemed overtly wrong. I tried to start up car at least 3 times and when I did it acted like it was trying to do something and lights flashed on dashboard as it was trying to turn over, but I could not get it started again. Had it towed to a subaru dealership and they are telling me it started right up after sitting overnight there and they can't find anything wrong when they run diagnostics. I don't feel comfortable driving the vehicle again knowing this happened and could happen again without warning. It could have been in a terrible accident involving myself (and my kids) and other people on the highway.
Mfg Campaign: 11430416
Recall Date: Aug 25, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Per Subaru's TSB 16-112-18R, it appears that my 2016 Subaru Forester XT is experiencing a failing Park-Range switch. Starting around July 26, 2021, I started having issues trying to take the key out while in Park. It started as intermittent but slowly has grown to where I having issues almost everyday now. Currently, there is not an official recall but there really should be given the number of folks I have read on internet forums having this occur from all makes, models, and years of Subaru vehicles. The unofficial workarounds present a safety hazard because the workaround disables the safety mechanism for the ignition key.
Corrective Action:
Per Subaru's TSB 16-112-18R, it appears that my 2016 Subaru Forester XT is experiencing a failing Park-Range switch. Starting around July 26, 2021, I started having issues trying to take the key out while in Park. It started as intermittent but slowly has grown to where I having issues almost everyday now. Currently, there is not an official recall but there really should be given the number of folks I have read on internet forums having this occur from all makes, models, and years of Subaru vehicles. The unofficial workarounds present a safety hazard because the workaround disables the safety mechanism for the ignition key.
Additional Notes:
Per Subaru's TSB 16-112-18R, it appears that my 2016 Subaru Forester XT is experiencing a failing Park-Range switch. Starting around July 26, 2021, I started having issues trying to take the key out while in Park. It started as intermittent but slowly has grown to where I having issues almost everyday now. Currently, there is not an official recall but there really should be given the number of folks I have read on internet forums having this occur from all makes, models, and years of Subaru vehicles. The unofficial workarounds present a safety hazard because the workaround disables the safety mechanism for the ignition key.
Mfg Campaign: 11428820
Recall Date: Aug 12, 2021
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Valencia, CA • 36 yrs
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