Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE VEHICLE BEGAN SHOWING SYMPTOMS OF A FAULTY "OCCUPANT DETECTION SYSTEM". THE INDICATOR WOULD CHANGE FROM ON TO OFF RANDOMLY. THEN THERE WAS AN OFFICIAL RECALL, BUT NO FIX WAS AVAILABLE AND THEY INSTRUCTED TO WAIT UNTIL THE DEALERS CONTACTED US. A COUPLE OF MONTHS, TIRED OF WAITING TO BE ABLE TO USE THE FRONT SEAT OF THE CAR, I CALLED SUBARU OF AMERICA. THEY TOLD ME THE REPLACEMENT WAS AVAILABLE. DEALER HAD TO GET PARTS AND INSTALLED IT. IT SEEMS NOW IT STILL DOES NOT WORK UNDER OUR TYPICAL USE CASE. WE FOUND OUT WHAT APPEARS TO BE THE CAUSE. A DIFFERENT OCCUPANCY DETECTION SENSOR IN THE REPLACEMENT WORKS USING AN "ELECTROSTATIC" METHOD. MY WIFE WAS USING A STANDARD RELATIVELY THIN SEAT CUSHION THAT APPARENTLY PREVENTS THE NEW SENSOR FROM WORKING. I BELIEVE THIS IS A SIGNIFICANT LIABILITY TO AUTOMOBILE PASSENGERS WHO DRIVE IN CARS EQUIPPED WITH SUCH EQUIPMENT. NOWHERE IN THE MANUAL (OR THE RECALL PAPERWORKS) IS THERE A NOTE TO NOT USE A SEAT CUSHION OF ANY KIND. IT ALSO WOULD NOT BE INTUITIVE TO THINK THIS WOULD BE A HAZARD FROM A PASSENGERS PERSPECTIVE. YOU COULD HAVE AN IMPALE SETTING ON THE CAR THAT JUST ENDS IT FOR YOU (FOR THOSE NO HELMET BIKERS). IT WOULD SIMILARLY BE DEEMED ACCEPTABLE, SO LONG AS THERE IS AN INDICATOR LIGHT THAT SAYS "IMPALER ACTIVE" FOR PEOPLE GET TO IMPALED BY THE VEHICLE WHEN THE AI SYSTEM GATHERS THEIR PREFERENCE IS DNR IN AN ACCIDENT VIA THEIR MUSIC SELECTION. MANY PEOPLE WOULDNT THINK TO LOOK AT THE AIRBAG ON OR OFF LIGHT. ALSO YOU CAN USE A SEAT CUSHION ON THE DRIVERS SIDE WITHOUT ANY ISSUE WHICH FURTHER CONFUSES THINGS FOR THE GENERAL PUBLIC IN TERMS OF HAVING ANY IDEA THAT A CUSHION IS ENDANGERING THEM. I UNDERSTAND THE NEED TO PROTECT CHILDREN, BUT WHO PUTS THEIR KIDS OR BABY SEATS IN THE FRONT SEAT THESE DAYS? THERE SHOULD BE A WAY TO TURN THE BAG ON OR OFF, OR AT LEAST ON SO THAT YOU CAN OVERRIDE A FAULTY SENSOR
Corrective Action:
THE VEHICLE BEGAN SHOWING SYMPTOMS OF A FAULTY "OCCUPANT DETECTION SYSTEM". THE INDICATOR WOULD CHANGE FROM ON TO OFF RANDOMLY. THEN THERE WAS AN OFFICIAL RECALL, BUT NO FIX WAS AVAILABLE AND THEY INSTRUCTED TO WAIT UNTIL THE DEALERS CONTACTED US. A COUPLE OF MONTHS, TIRED OF WAITING TO BE ABLE TO USE THE FRONT SEAT OF THE CAR, I CALLED SUBARU OF AMERICA. THEY TOLD ME THE REPLACEMENT WAS AVAILABLE. DEALER HAD TO GET PARTS AND INSTALLED IT. IT SEEMS NOW IT STILL DOES NOT WORK UNDER OUR TYPICAL USE CASE. WE FOUND OUT WHAT APPEARS TO BE THE CAUSE. A DIFFERENT OCCUPANCY DETECTION SENSOR IN THE REPLACEMENT WORKS USING AN "ELECTROSTATIC" METHOD. MY WIFE WAS USING A STANDARD RELATIVELY THIN SEAT CUSHION THAT APPARENTLY PREVENTS THE NEW SENSOR FROM WORKING. I BELIEVE THIS IS A SIGNIFICANT LIABILITY TO AUTOMOBILE PASSENGERS WHO DRIVE IN CARS EQUIPPED WITH SUCH EQUIPMENT. NOWHERE IN THE MANUAL (OR THE RECALL PAPERWORKS) IS THERE A NOTE TO NOT USE A SEAT CUSHION OF ANY KIND. IT ALSO WOULD NOT BE INTUITIVE TO THINK THIS WOULD BE A HAZARD FROM A PASSENGERS PERSPECTIVE. YOU COULD HAVE AN IMPALE SETTING ON THE CAR THAT JUST ENDS IT FOR YOU (FOR THOSE NO HELMET BIKERS). IT WOULD SIMILARLY BE DEEMED ACCEPTABLE, SO LONG AS THERE IS AN INDICATOR LIGHT THAT SAYS "IMPALER ACTIVE" FOR PEOPLE GET TO IMPALED BY THE VEHICLE WHEN THE AI SYSTEM GATHERS THEIR PREFERENCE IS DNR IN AN ACCIDENT VIA THEIR MUSIC SELECTION. MANY PEOPLE WOULDNT THINK TO LOOK AT THE AIRBAG ON OR OFF LIGHT. ALSO YOU CAN USE A SEAT CUSHION ON THE DRIVERS SIDE WITHOUT ANY ISSUE WHICH FURTHER CONFUSES THINGS FOR THE GENERAL PUBLIC IN TERMS OF HAVING ANY IDEA THAT A CUSHION IS ENDANGERING THEM. I UNDERSTAND THE NEED TO PROTECT CHILDREN, BUT WHO PUTS THEIR KIDS OR BABY SEATS IN THE FRONT SEAT THESE DAYS? THERE SHOULD BE A WAY TO TURN THE BAG ON OR OFF, OR AT LEAST ON SO THAT YOU CAN OVERRIDE A FAULTY SENSOR
Additional Notes:
THE VEHICLE BEGAN SHOWING SYMPTOMS OF A FAULTY "OCCUPANT DETECTION SYSTEM". THE INDICATOR WOULD CHANGE FROM ON TO OFF RANDOMLY. THEN THERE WAS AN OFFICIAL RECALL, BUT NO FIX WAS AVAILABLE AND THEY INSTRUCTED TO WAIT UNTIL THE DEALERS CONTACTED US. A COUPLE OF MONTHS, TIRED OF WAITING TO BE ABLE TO USE THE FRONT SEAT OF THE CAR, I CALLED SUBARU OF AMERICA. THEY TOLD ME THE REPLACEMENT WAS AVAILABLE. DEALER HAD TO GET PARTS AND INSTALLED IT. IT SEEMS NOW IT STILL DOES NOT WORK UNDER OUR TYPICAL USE CASE. WE FOUND OUT WHAT APPEARS TO BE THE CAUSE. A DIFFERENT OCCUPANCY DETECTION SENSOR IN THE REPLACEMENT WORKS USING AN "ELECTROSTATIC" METHOD. MY WIFE WAS USING A STANDARD RELATIVELY THIN SEAT CUSHION THAT APPARENTLY PREVENTS THE NEW SENSOR FROM WORKING. I BELIEVE THIS IS A SIGNIFICANT LIABILITY TO AUTOMOBILE PASSENGERS WHO DRIVE IN CARS EQUIPPED WITH SUCH EQUIPMENT. NOWHERE IN THE MANUAL (OR THE RECALL PAPERWORKS) IS THERE A NOTE TO NOT USE A SEAT CUSHION OF ANY KIND. IT ALSO WOULD NOT BE INTUITIVE TO THINK THIS WOULD BE A HAZARD FROM A PASSENGERS PERSPECTIVE. YOU COULD HAVE AN IMPALE SETTING ON THE CAR THAT JUST ENDS IT FOR YOU (FOR THOSE NO HELMET BIKERS). IT WOULD SIMILARLY BE DEEMED ACCEPTABLE, SO LONG AS THERE IS AN INDICATOR LIGHT THAT SAYS "IMPALER ACTIVE" FOR PEOPLE GET TO IMPALED BY THE VEHICLE WHEN THE AI SYSTEM GATHERS THEIR PREFERENCE IS DNR IN AN ACCIDENT VIA THEIR MUSIC SELECTION. MANY PEOPLE WOULDNT THINK TO LOOK AT THE AIRBAG ON OR OFF LIGHT. ALSO YOU CAN USE A SEAT CUSHION ON THE DRIVERS SIDE WITHOUT ANY ISSUE WHICH FURTHER CONFUSES THINGS FOR THE GENERAL PUBLIC IN TERMS OF HAVING ANY IDEA THAT A CUSHION IS ENDANGERING THEM. I UNDERSTAND THE NEED TO PROTECT CHILDREN, BUT WHO PUTS THEIR KIDS OR BABY SEATS IN THE FRONT SEAT THESE DAYS? THERE SHOULD BE A WAY TO TURN THE BAG ON OR OFF, OR AT LEAST ON SO THAT YOU CAN OVERRIDE A FAULTY SENSOR
Mfg Campaign: 11315916
Recall Date: Mar 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BOTTOM OF THE WINDSHIELD CRACKED ACROSS. THE VEHICLE WAS TAKEN TO THE AUTOBARN SUBARU OF COUNTRYSIDE (6191 JOLIET RD, COUNTRYSIDE, IL 60525) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BOTTOM OF THE WINDSHIELD CRACKED ACROSS. THE VEHICLE WAS TAKEN TO THE AUTOBARN SUBARU OF COUNTRYSIDE (6191 JOLIET RD, COUNTRYSIDE, IL 60525) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BOTTOM OF THE WINDSHIELD CRACKED ACROSS. THE VEHICLE WAS TAKEN TO THE AUTOBARN SUBARU OF COUNTRYSIDE (6191 JOLIET RD, COUNTRYSIDE, IL 60525) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Mfg Campaign: 11315534
Recall Date: Mar 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 2/18/2020 A SPONTANEOUS WINDSHIELD BREAKAGE EVENT OCCURED ON MY 2016 SUBARU FORESTER WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. A CRACK DEVELOPED IN THE WINDSHIELD. THE POINT OF ORIGIN WAS THE EMBEDDED WINDSHIELD WIPER BLADE DE-ICER ELEMENT ON THE DRIVER'S SIDE. A HORIZONTAL CRACK THEN SPREAD FROM LEFT TO RIGHT ACROSS THE WINDSHIELD TRANSVERSING THE AREA DIRECTLY ABOVE THE DE-ICER HEATING ELEMENT. I TOOK THE CAR TO THE LOCAL SUBARU DEALER'S SERVICE DEPARTMENT ON 2/19/2020 WHERE THE SERVICE MANAGER ASSESSED THE WINDSHIELD, DETERMINING THAT THERE WEREN'T ANY IMPACT MARKS RESPONSIBLE FOR THE SPONTANEOUS WINDSHIELD BREAKAGE. HE TOOK PICTURES, COMPLETED AN ORDER ON RECORD AND FILED A REPORT WITH THE REGIONAL SUBARU OFFICE. CLAIM #TL1-53388627724. ON 2/21/2020 THE REGIONAL SUBARU OFFICE DENIED A CLAIM TO REPLACE THE WINDSHIELD AND PERFORM THE NECESSARY RECALIBRATION OF THE EYESIGHT SYSTEM BECAUSE THE WINDSHIELD IS OUT OF THE WARRANTY PERIOD OF THREE YEARS. MY CAR IS THREE YEARS AND TEN MONTHS OLD. MILEAGE WAS 31,122 ON 2/18/2020.
Corrective Action:
ON 2/18/2020 A SPONTANEOUS WINDSHIELD BREAKAGE EVENT OCCURED ON MY 2016 SUBARU FORESTER WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. A CRACK DEVELOPED IN THE WINDSHIELD. THE POINT OF ORIGIN WAS THE EMBEDDED WINDSHIELD WIPER BLADE DE-ICER ELEMENT ON THE DRIVER'S SIDE. A HORIZONTAL CRACK THEN SPREAD FROM LEFT TO RIGHT ACROSS THE WINDSHIELD TRANSVERSING THE AREA DIRECTLY ABOVE THE DE-ICER HEATING ELEMENT. I TOOK THE CAR TO THE LOCAL SUBARU DEALER'S SERVICE DEPARTMENT ON 2/19/2020 WHERE THE SERVICE MANAGER ASSESSED THE WINDSHIELD, DETERMINING THAT THERE WEREN'T ANY IMPACT MARKS RESPONSIBLE FOR THE SPONTANEOUS WINDSHIELD BREAKAGE. HE TOOK PICTURES, COMPLETED AN ORDER ON RECORD AND FILED A REPORT WITH THE REGIONAL SUBARU OFFICE. CLAIM #TL1-53388627724. ON 2/21/2020 THE REGIONAL SUBARU OFFICE DENIED A CLAIM TO REPLACE THE WINDSHIELD AND PERFORM THE NECESSARY RECALIBRATION OF THE EYESIGHT SYSTEM BECAUSE THE WINDSHIELD IS OUT OF THE WARRANTY PERIOD OF THREE YEARS. MY CAR IS THREE YEARS AND TEN MONTHS OLD. MILEAGE WAS 31,122 ON 2/18/2020.
Additional Notes:
ON 2/18/2020 A SPONTANEOUS WINDSHIELD BREAKAGE EVENT OCCURED ON MY 2016 SUBARU FORESTER WHILE STOPPED AT A STOPLIGHT ON A CITY STREET. A CRACK DEVELOPED IN THE WINDSHIELD. THE POINT OF ORIGIN WAS THE EMBEDDED WINDSHIELD WIPER BLADE DE-ICER ELEMENT ON THE DRIVER'S SIDE. A HORIZONTAL CRACK THEN SPREAD FROM LEFT TO RIGHT ACROSS THE WINDSHIELD TRANSVERSING THE AREA DIRECTLY ABOVE THE DE-ICER HEATING ELEMENT. I TOOK THE CAR TO THE LOCAL SUBARU DEALER'S SERVICE DEPARTMENT ON 2/19/2020 WHERE THE SERVICE MANAGER ASSESSED THE WINDSHIELD, DETERMINING THAT THERE WEREN'T ANY IMPACT MARKS RESPONSIBLE FOR THE SPONTANEOUS WINDSHIELD BREAKAGE. HE TOOK PICTURES, COMPLETED AN ORDER ON RECORD AND FILED A REPORT WITH THE REGIONAL SUBARU OFFICE. CLAIM #TL1-53388627724. ON 2/21/2020 THE REGIONAL SUBARU OFFICE DENIED A CLAIM TO REPLACE THE WINDSHIELD AND PERFORM THE NECESSARY RECALIBRATION OF THE EYESIGHT SYSTEM BECAUSE THE WINDSHIELD IS OUT OF THE WARRANTY PERIOD OF THREE YEARS. MY CAR IS THREE YEARS AND TEN MONTHS OLD. MILEAGE WAS 31,122 ON 2/18/2020.
Mfg Campaign: 11310940
Recall Date: Feb 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD ON MY 2016 FORESTER SUBARU CRACKED FROM THE PASSENGER BOTTOM SEAM THEN UP & ACROSS TOWARDS THE DRIVERS SIDE. IT HAS SO FAR STOPPED NEAR THE CENTER. I BELIEVE I HAVE A DEFECTIVE WINDSHIELD. THE PASSENGER SAW IT BUT SAID SHE DIDNT SEE IT THE DAY BEFORE. IT WAS SEEN WHILE DRIVING ON THE STREET. I WILL CONTACT MY INSURANCE COMPANY TOMORROW 2/24/2020 BUT I HAVE A HIGH DEDUCTIBLE SO I WILL HAVE TO PAY OUT OF POCKET FOR A REPAIR OR REPLACEMENT.
Corrective Action:
THE WINDSHIELD ON MY 2016 FORESTER SUBARU CRACKED FROM THE PASSENGER BOTTOM SEAM THEN UP & ACROSS TOWARDS THE DRIVERS SIDE. IT HAS SO FAR STOPPED NEAR THE CENTER. I BELIEVE I HAVE A DEFECTIVE WINDSHIELD. THE PASSENGER SAW IT BUT SAID SHE DIDNT SEE IT THE DAY BEFORE. IT WAS SEEN WHILE DRIVING ON THE STREET. I WILL CONTACT MY INSURANCE COMPANY TOMORROW 2/24/2020 BUT I HAVE A HIGH DEDUCTIBLE SO I WILL HAVE TO PAY OUT OF POCKET FOR A REPAIR OR REPLACEMENT.
Additional Notes:
THE WINDSHIELD ON MY 2016 FORESTER SUBARU CRACKED FROM THE PASSENGER BOTTOM SEAM THEN UP & ACROSS TOWARDS THE DRIVERS SIDE. IT HAS SO FAR STOPPED NEAR THE CENTER. I BELIEVE I HAVE A DEFECTIVE WINDSHIELD. THE PASSENGER SAW IT BUT SAID SHE DIDNT SEE IT THE DAY BEFORE. IT WAS SEEN WHILE DRIVING ON THE STREET. I WILL CONTACT MY INSURANCE COMPANY TOMORROW 2/24/2020 BUT I HAVE A HIGH DEDUCTIBLE SO I WILL HAVE TO PAY OUT OF POCKET FOR A REPAIR OR REPLACEMENT.
Mfg Campaign: 11310963
Recall Date: Feb 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS PARKED IN DRIVEWAY IN LAS VEGAS WITH NOTHING OVERHEAD. CAME OUT TO GO TO THE STORE AND THE WINDSHIELD WAS CRACKED ON DRIVER'S SIDE. HAD DRIVEN THE CAR EARLIER IN THE DAY AND THIS CRACK WAS NOT THERE. JUST READ ABOUT THE CLASS ACTION LAWSUIT AND WONDER IF MY 2016 WITH EYESIGHT IS POSSIBLY IN THE SAME SITUATION.
Corrective Action:
VEHICLE WAS PARKED IN DRIVEWAY IN LAS VEGAS WITH NOTHING OVERHEAD. CAME OUT TO GO TO THE STORE AND THE WINDSHIELD WAS CRACKED ON DRIVER'S SIDE. HAD DRIVEN THE CAR EARLIER IN THE DAY AND THIS CRACK WAS NOT THERE. JUST READ ABOUT THE CLASS ACTION LAWSUIT AND WONDER IF MY 2016 WITH EYESIGHT IS POSSIBLY IN THE SAME SITUATION.
Additional Notes:
VEHICLE WAS PARKED IN DRIVEWAY IN LAS VEGAS WITH NOTHING OVERHEAD. CAME OUT TO GO TO THE STORE AND THE WINDSHIELD WAS CRACKED ON DRIVER'S SIDE. HAD DRIVEN THE CAR EARLIER IN THE DAY AND THIS CRACK WAS NOT THERE. JUST READ ABOUT THE CLASS ACTION LAWSUIT AND WONDER IF MY 2016 WITH EYESIGHT IS POSSIBLY IN THE SAME SITUATION.
Mfg Campaign: 11310783
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR SUFFERED 10 UNEXPLAINED ORIGINAL BATTERY DISCHARGES IN YEARS 2-3 OF OWNERSHIP. UPON JUMP START, AUTO WOULD START AND OPERATE NORMALLY FOR 2-5 MONTHS BEFORE NEXT DISCHARGE. SUBARU AUTHORIZED WARRANTY REPLACEMENT THROUGH DEALERSHIP WITH NEW LARGER POWERED BATTERY AT END OF YEAR 3 OF OWNERSHIP. REPAIR STATED FAILURE DUE TO BATTERY LEAKAGE ALTHOUGH NONE WAS OBSERVED BY OWNERS. 13 MONTHS AFTER REPLACEMENT BATTERY WAS INSTALLED, IT DISCHARGED TWICE IN SAME DAY AND WAS TAKEN TO ORIGINAL DEALERSHIP (SUBARU OF PORTLAND). SERVICE TECHNICIAN CHECK DETERMINED BATTERY COULD NOT BE RECHARGED, COULD NOT DETERMINE REASON FOR ITS FAILURE, COULD NOT FIND ANY ELECTRICAL PARASITIC DRAWS AND FOUND ALL SOFTWARE WAS UP TO DATE. OWNER WAS CHARGED FOR NEW BATTERY AND INSTALLATION AS FAILED BATTERY WAS NOW OUT OF 1-YEAR SUBARU REPLACEMENT POLICY. BRIEF INTERNET REVIEW SHOWS THIS HAS BECOME A COMMON PROBLEM WITH 2016-2017 SUBARU'S. SUBARU U.S. CORPORATE CUSTOMER CARE DEPARTMENT DEMONSTRATED NO INTEREST IN TAKING COMPLAINT OR LOGGING IN ANY DETAIL INFORMATION, DIRECTING OWNER BACK TO REPAIRING DEALERSHIP. DEALERSHIP CLAIMS NO RESPONSIBILITY FOR FAILED BATTERIES.
Corrective Action:
CAR SUFFERED 10 UNEXPLAINED ORIGINAL BATTERY DISCHARGES IN YEARS 2-3 OF OWNERSHIP. UPON JUMP START, AUTO WOULD START AND OPERATE NORMALLY FOR 2-5 MONTHS BEFORE NEXT DISCHARGE. SUBARU AUTHORIZED WARRANTY REPLACEMENT THROUGH DEALERSHIP WITH NEW LARGER POWERED BATTERY AT END OF YEAR 3 OF OWNERSHIP. REPAIR STATED FAILURE DUE TO BATTERY LEAKAGE ALTHOUGH NONE WAS OBSERVED BY OWNERS. 13 MONTHS AFTER REPLACEMENT BATTERY WAS INSTALLED, IT DISCHARGED TWICE IN SAME DAY AND WAS TAKEN TO ORIGINAL DEALERSHIP (SUBARU OF PORTLAND). SERVICE TECHNICIAN CHECK DETERMINED BATTERY COULD NOT BE RECHARGED, COULD NOT DETERMINE REASON FOR ITS FAILURE, COULD NOT FIND ANY ELECTRICAL PARASITIC DRAWS AND FOUND ALL SOFTWARE WAS UP TO DATE. OWNER WAS CHARGED FOR NEW BATTERY AND INSTALLATION AS FAILED BATTERY WAS NOW OUT OF 1-YEAR SUBARU REPLACEMENT POLICY. BRIEF INTERNET REVIEW SHOWS THIS HAS BECOME A COMMON PROBLEM WITH 2016-2017 SUBARU'S. SUBARU U.S. CORPORATE CUSTOMER CARE DEPARTMENT DEMONSTRATED NO INTEREST IN TAKING COMPLAINT OR LOGGING IN ANY DETAIL INFORMATION, DIRECTING OWNER BACK TO REPAIRING DEALERSHIP. DEALERSHIP CLAIMS NO RESPONSIBILITY FOR FAILED BATTERIES.
Additional Notes:
CAR SUFFERED 10 UNEXPLAINED ORIGINAL BATTERY DISCHARGES IN YEARS 2-3 OF OWNERSHIP. UPON JUMP START, AUTO WOULD START AND OPERATE NORMALLY FOR 2-5 MONTHS BEFORE NEXT DISCHARGE. SUBARU AUTHORIZED WARRANTY REPLACEMENT THROUGH DEALERSHIP WITH NEW LARGER POWERED BATTERY AT END OF YEAR 3 OF OWNERSHIP. REPAIR STATED FAILURE DUE TO BATTERY LEAKAGE ALTHOUGH NONE WAS OBSERVED BY OWNERS. 13 MONTHS AFTER REPLACEMENT BATTERY WAS INSTALLED, IT DISCHARGED TWICE IN SAME DAY AND WAS TAKEN TO ORIGINAL DEALERSHIP (SUBARU OF PORTLAND). SERVICE TECHNICIAN CHECK DETERMINED BATTERY COULD NOT BE RECHARGED, COULD NOT DETERMINE REASON FOR ITS FAILURE, COULD NOT FIND ANY ELECTRICAL PARASITIC DRAWS AND FOUND ALL SOFTWARE WAS UP TO DATE. OWNER WAS CHARGED FOR NEW BATTERY AND INSTALLATION AS FAILED BATTERY WAS NOW OUT OF 1-YEAR SUBARU REPLACEMENT POLICY. BRIEF INTERNET REVIEW SHOWS THIS HAS BECOME A COMMON PROBLEM WITH 2016-2017 SUBARU'S. SUBARU U.S. CORPORATE CUSTOMER CARE DEPARTMENT DEMONSTRATED NO INTEREST IN TAKING COMPLAINT OR LOGGING IN ANY DETAIL INFORMATION, DIRECTING OWNER BACK TO REPAIRING DEALERSHIP. DEALERSHIP CLAIMS NO RESPONSIBILITY FOR FAILED BATTERIES.
Mfg Campaign: 11309279
Recall Date: Feb 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE EYESIGHT HAS TURNED OFF SEVERAL TIMES RECENTLY AND WON'T TURN BACK ON UNTIL I STOP AND RESTART CAR. I HAVE HAD THE CAR FOR 3.5 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THERE WAS NO SUNLIGHT AND VERY LIGHT MIST THIS LAST TIME. THERE WAS NOTHING BLOCKING THE EYESIGHT CAMERA AT ALL. THIS IS NOT THE SAFETY FEATURE THAT I PAID EXTRA FOR.
Corrective Action:
THE EYESIGHT HAS TURNED OFF SEVERAL TIMES RECENTLY AND WON'T TURN BACK ON UNTIL I STOP AND RESTART CAR. I HAVE HAD THE CAR FOR 3.5 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THERE WAS NO SUNLIGHT AND VERY LIGHT MIST THIS LAST TIME. THERE WAS NOTHING BLOCKING THE EYESIGHT CAMERA AT ALL. THIS IS NOT THE SAFETY FEATURE THAT I PAID EXTRA FOR.
Additional Notes:
THE EYESIGHT HAS TURNED OFF SEVERAL TIMES RECENTLY AND WON'T TURN BACK ON UNTIL I STOP AND RESTART CAR. I HAVE HAD THE CAR FOR 3.5 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THERE WAS NO SUNLIGHT AND VERY LIGHT MIST THIS LAST TIME. THERE WAS NOTHING BLOCKING THE EYESIGHT CAMERA AT ALL. THIS IS NOT THE SAFETY FEATURE THAT I PAID EXTRA FOR.
Mfg Campaign: 11307785
Recall Date: Feb 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE KEY WILL NOT COME OUT OF THE IGNITION WHEN THE CAR IS STOPPED AND IN "PARK," INTERMITTENTLY. I NEED TO RESTART THE CAR, READJUST THE SHIFTER OUT AND THEN BACK INTO "PARK," UNTIL THE VEHICLE SENSES THAT I AM ACTUALLY IN "PARK" AND ALLOWS ME TO REMOVE THE KEY.
Corrective Action:
THE KEY WILL NOT COME OUT OF THE IGNITION WHEN THE CAR IS STOPPED AND IN "PARK," INTERMITTENTLY. I NEED TO RESTART THE CAR, READJUST THE SHIFTER OUT AND THEN BACK INTO "PARK," UNTIL THE VEHICLE SENSES THAT I AM ACTUALLY IN "PARK" AND ALLOWS ME TO REMOVE THE KEY.
Additional Notes:
THE KEY WILL NOT COME OUT OF THE IGNITION WHEN THE CAR IS STOPPED AND IN "PARK," INTERMITTENTLY. I NEED TO RESTART THE CAR, READJUST THE SHIFTER OUT AND THEN BACK INTO "PARK," UNTIL THE VEHICLE SENSES THAT I AM ACTUALLY IN "PARK" AND ALLOWS ME TO REMOVE THE KEY.
Mfg Campaign: 11307806
Recall Date: Feb 7, 2020
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11307297
Recall Date: Feb 5, 2020
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN DRIVING WITH NO ONE IN THE PASSENGER SEAT AND SOMETIMES WHEN THERE IS SOMEONE IN THE SEAT I GET AN SRS AIRBAG FAULT BUT IT NEVER STAYS ON AFTER I SHUT DOWN THE SUV. SOMETIMES WHEN I RESTART THE SUV AFTER ABOUT 5 MINUTES IT WILL COME BACK ON AND IT STAYS ON UNTIL I SHUT OFF THE SUV. THEN NOTHING FOR WEEKS. I'VE WANTED TO TAKE IT TO THE DEALER BUT EVERY TIME I START TO HEAD OVER TO THEN THE FAULT GOES OUT OR NEVER COMES ON? I'M SURE IF I JUST HEAD OVER I'M JUST WASTING MY TIME. THE LAST TWO MONTHS IT'S BEEN MUCH MORE ACTIVE WITH THE FAULT HAPPENING. I'M LISTING THE LAST TIME IT HAS HAPPEN AS 01/10/2020. I KEEP NOTHING ON THE PASSENGERS SEAT AND I AM UNSURE IF THE AIR BAG LIGHT (YELLOW LIGHT ON THE DASH) SHOWS THAT IT IS ON OR OFF WHEN IT COMES ON. MY WIFE WAS DRIVING ABOUT A WEEK AGO AND I WAS IN THE PASSENGER SEAT (6' 225 LBS) AND THE SRS FAULT COME ON AND THE YELLOW AIRBAG LIGHT SHOWED IT WAS STILL ON. I HAVE A TRIP TO PITTSBURGH PA FROM ALLENTOWN PA AND I'M WORRIED THAT IF I'M IN AN ACCIDENT THEY WON'T GO OFF AND PROTECT US. THIS CAR IS JUST OUT OF WARRANTED AND I HAVE ABOUT 44K ON THE VEHICLE. PURCHASED IT NEW FEB 12 2016 STEVE MOYER SUBARU
Corrective Action:
WHEN DRIVING WITH NO ONE IN THE PASSENGER SEAT AND SOMETIMES WHEN THERE IS SOMEONE IN THE SEAT I GET AN SRS AIRBAG FAULT BUT IT NEVER STAYS ON AFTER I SHUT DOWN THE SUV. SOMETIMES WHEN I RESTART THE SUV AFTER ABOUT 5 MINUTES IT WILL COME BACK ON AND IT STAYS ON UNTIL I SHUT OFF THE SUV. THEN NOTHING FOR WEEKS. I'VE WANTED TO TAKE IT TO THE DEALER BUT EVERY TIME I START TO HEAD OVER TO THEN THE FAULT GOES OUT OR NEVER COMES ON? I'M SURE IF I JUST HEAD OVER I'M JUST WASTING MY TIME. THE LAST TWO MONTHS IT'S BEEN MUCH MORE ACTIVE WITH THE FAULT HAPPENING. I'M LISTING THE LAST TIME IT HAS HAPPEN AS 01/10/2020. I KEEP NOTHING ON THE PASSENGERS SEAT AND I AM UNSURE IF THE AIR BAG LIGHT (YELLOW LIGHT ON THE DASH) SHOWS THAT IT IS ON OR OFF WHEN IT COMES ON. MY WIFE WAS DRIVING ABOUT A WEEK AGO AND I WAS IN THE PASSENGER SEAT (6' 225 LBS) AND THE SRS FAULT COME ON AND THE YELLOW AIRBAG LIGHT SHOWED IT WAS STILL ON. I HAVE A TRIP TO PITTSBURGH PA FROM ALLENTOWN PA AND I'M WORRIED THAT IF I'M IN AN ACCIDENT THEY WON'T GO OFF AND PROTECT US. THIS CAR IS JUST OUT OF WARRANTED AND I HAVE ABOUT 44K ON THE VEHICLE. PURCHASED IT NEW FEB 12 2016 STEVE MOYER SUBARU
Additional Notes:
WHEN DRIVING WITH NO ONE IN THE PASSENGER SEAT AND SOMETIMES WHEN THERE IS SOMEONE IN THE SEAT I GET AN SRS AIRBAG FAULT BUT IT NEVER STAYS ON AFTER I SHUT DOWN THE SUV. SOMETIMES WHEN I RESTART THE SUV AFTER ABOUT 5 MINUTES IT WILL COME BACK ON AND IT STAYS ON UNTIL I SHUT OFF THE SUV. THEN NOTHING FOR WEEKS. I'VE WANTED TO TAKE IT TO THE DEALER BUT EVERY TIME I START TO HEAD OVER TO THEN THE FAULT GOES OUT OR NEVER COMES ON? I'M SURE IF I JUST HEAD OVER I'M JUST WASTING MY TIME. THE LAST TWO MONTHS IT'S BEEN MUCH MORE ACTIVE WITH THE FAULT HAPPENING. I'M LISTING THE LAST TIME IT HAS HAPPEN AS 01/10/2020. I KEEP NOTHING ON THE PASSENGERS SEAT AND I AM UNSURE IF THE AIR BAG LIGHT (YELLOW LIGHT ON THE DASH) SHOWS THAT IT IS ON OR OFF WHEN IT COMES ON. MY WIFE WAS DRIVING ABOUT A WEEK AGO AND I WAS IN THE PASSENGER SEAT (6' 225 LBS) AND THE SRS FAULT COME ON AND THE YELLOW AIRBAG LIGHT SHOWED IT WAS STILL ON. I HAVE A TRIP TO PITTSBURGH PA FROM ALLENTOWN PA AND I'M WORRIED THAT IF I'M IN AN ACCIDENT THEY WON'T GO OFF AND PROTECT US. THIS CAR IS JUST OUT OF WARRANTED AND I HAVE ABOUT 44K ON THE VEHICLE. PURCHASED IT NEW FEB 12 2016 STEVE MOYER SUBARU
Mfg Campaign: 11300624
Recall Date: Jan 21, 2020
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
WHEN I WENT FOR MY INSPECTION STICKER,IT FAILED DUE TO A BROKEN RIGHT REAR SPRING,THEN WENT I BROUGHT IT TO BE REPAIRED I FOUND OUT THE LEFT SIDE WAS ALSO BROKEN.
Corrective Action:
WHEN I WENT FOR MY INSPECTION STICKER,IT FAILED DUE TO A BROKEN RIGHT REAR SPRING,THEN WENT I BROUGHT IT TO BE REPAIRED I FOUND OUT THE LEFT SIDE WAS ALSO BROKEN.
Additional Notes:
WHEN I WENT FOR MY INSPECTION STICKER,IT FAILED DUE TO A BROKEN RIGHT REAR SPRING,THEN WENT I BROUGHT IT TO BE REPAIRED I FOUND OUT THE LEFT SIDE WAS ALSO BROKEN.
Mfg Campaign: 11291954
Recall Date: Dec 30, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Corrective Action:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Additional Notes:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Mfg Campaign: 11290532
Recall Date: Dec 27, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Corrective Action:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Additional Notes:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Mfg Campaign: 11289210
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Corrective Action:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Additional Notes:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Mfg Campaign: 11289210
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Corrective Action:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Additional Notes:
RECEIVED RECALL NOTICE ABOUT SEAT SENSOR AND AIRBAG DEFECT. NEED TO,GET,THIS REPAIRED AS A RECALL, BUT PARTS SUPPOSEDLY NOT YET AVAILABLE. ERROR MESSAGES SINCE AUGUST WHEN DEALER TOLD ME THAT IT WAS AN AIR BAG ISSUE.
Mfg Campaign: 11289210
Recall Date: Dec 15, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE FEELS AS THOUGH IT IS ABOUT TO STALL. THIS OCCURS SPORADICALLY WHEN STOPPING OR WHEN UNDER ACCELERATION ON THE FREEWAY. I HAVE TAKEN THE VEHICLE INTO TWO SEPARATE DEALERSHIPS, NEITHER COULD DIAGNOSE A PROBLEM. HOWEVER ONE DID SUGGEST IT MAY BE A PCV VALVE. THIS APPEARS QUITE SIMILAR TO THE RECENT RECALL (19V856) WHICH DOES NOT INCLUDE THIS MODEL YEAR.
Corrective Action:
VEHICLE FEELS AS THOUGH IT IS ABOUT TO STALL. THIS OCCURS SPORADICALLY WHEN STOPPING OR WHEN UNDER ACCELERATION ON THE FREEWAY. I HAVE TAKEN THE VEHICLE INTO TWO SEPARATE DEALERSHIPS, NEITHER COULD DIAGNOSE A PROBLEM. HOWEVER ONE DID SUGGEST IT MAY BE A PCV VALVE. THIS APPEARS QUITE SIMILAR TO THE RECENT RECALL (19V856) WHICH DOES NOT INCLUDE THIS MODEL YEAR.
Additional Notes:
VEHICLE FEELS AS THOUGH IT IS ABOUT TO STALL. THIS OCCURS SPORADICALLY WHEN STOPPING OR WHEN UNDER ACCELERATION ON THE FREEWAY. I HAVE TAKEN THE VEHICLE INTO TWO SEPARATE DEALERSHIPS, NEITHER COULD DIAGNOSE A PROBLEM. HOWEVER ONE DID SUGGEST IT MAY BE A PCV VALVE. THIS APPEARS QUITE SIMILAR TO THE RECENT RECALL (19V856) WHICH DOES NOT INCLUDE THIS MODEL YEAR.
Mfg Campaign: 11288945
Recall Date: Dec 13, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN STARTED FOR ONE DAY. THE BATTERY WOULD NOT START THE CAR, I HAD TO CALL FOR A JUMP. I WAITED APPROXIMATELY ONE HOUR FOR SOMEONE TO COME THROUGH SUBARU ROAD SIDE ASSIST. THE BATTERY WAS RELATIVELY NEW, AS THE ORIGINAL WAS REPLACED 1/2019. WE TOOK IT TO THE DEALER AND THEY TESTED THE BATTERY AND ALTERNATOR, WHICH WERE FINE. THEY RECHARGED THE BATTERY. I PAID FOR THE BATTERY INSPECTION.
Corrective Action:
MY CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN STARTED FOR ONE DAY. THE BATTERY WOULD NOT START THE CAR, I HAD TO CALL FOR A JUMP. I WAITED APPROXIMATELY ONE HOUR FOR SOMEONE TO COME THROUGH SUBARU ROAD SIDE ASSIST. THE BATTERY WAS RELATIVELY NEW, AS THE ORIGINAL WAS REPLACED 1/2019. WE TOOK IT TO THE DEALER AND THEY TESTED THE BATTERY AND ALTERNATOR, WHICH WERE FINE. THEY RECHARGED THE BATTERY. I PAID FOR THE BATTERY INSPECTION.
Additional Notes:
MY CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN STARTED FOR ONE DAY. THE BATTERY WOULD NOT START THE CAR, I HAD TO CALL FOR A JUMP. I WAITED APPROXIMATELY ONE HOUR FOR SOMEONE TO COME THROUGH SUBARU ROAD SIDE ASSIST. THE BATTERY WAS RELATIVELY NEW, AS THE ORIGINAL WAS REPLACED 1/2019. WE TOOK IT TO THE DEALER AND THEY TESTED THE BATTERY AND ALTERNATOR, WHICH WERE FINE. THEY RECHARGED THE BATTERY. I PAID FOR THE BATTERY INSPECTION.
Mfg Campaign: 11282979
Recall Date: Nov 30, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Corrective Action:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Additional Notes:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Mfg Campaign: 11280211
Recall Date: Nov 14, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Corrective Action:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Additional Notes:
WEAK OR THIN WINDSHIELD THAT CHIPS/CRACKS EASILY CAUSING VISIBILITY ISSUES AT NIGHT/RAIN/SNOW ETC.
Mfg Campaign: 11280211
Recall Date: Nov 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD RANDOMLY CRACKED
Corrective Action:
WINDSHIELD RANDOMLY CRACKED
Additional Notes:
WINDSHIELD RANDOMLY CRACKED
Mfg Campaign: 11271531
Recall Date: Oct 28, 2019
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