Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE LIGHTS INDICATING AN AIR BAG MALFUNCTION COME ON INTERMITTENTLY. IT APPEARS THAT THE AIR BAGS ARE BOTH OFF. WE TOOK IT INTO THE DEALER WHEN THIS FIRST STARTED HAPPENING, AND AT THAT TIME THE LIGHTS DID NOT INDICATE A PROBLEM. THEY SAID THEY COULD FIND NOTHING WRONG. THE LIGHTS CAME ON AGAIN THIS MORNING INDICATING A PROBLEM WITH THE AIR BAGS.
Corrective Action:
THE LIGHTS INDICATING AN AIR BAG MALFUNCTION COME ON INTERMITTENTLY. IT APPEARS THAT THE AIR BAGS ARE BOTH OFF. WE TOOK IT INTO THE DEALER WHEN THIS FIRST STARTED HAPPENING, AND AT THAT TIME THE LIGHTS DID NOT INDICATE A PROBLEM. THEY SAID THEY COULD FIND NOTHING WRONG. THE LIGHTS CAME ON AGAIN THIS MORNING INDICATING A PROBLEM WITH THE AIR BAGS.
Additional Notes:
THE LIGHTS INDICATING AN AIR BAG MALFUNCTION COME ON INTERMITTENTLY. IT APPEARS THAT THE AIR BAGS ARE BOTH OFF. WE TOOK IT INTO THE DEALER WHEN THIS FIRST STARTED HAPPENING, AND AT THAT TIME THE LIGHTS DID NOT INDICATE A PROBLEM. THEY SAID THEY COULD FIND NOTHING WRONG. THE LIGHTS CAME ON AGAIN THIS MORNING INDICATING A PROBLEM WITH THE AIR BAGS.
Mfg Campaign: 11243563
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE REVERSING FROM THE DRIVEWAY, THE BRAKE PEDAL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DAMAGED WAS TO THE PASSENGER SIDE REAR BUMPER. THE VEHICLE WAS TOWED TO A DEALER YARK AUTO GROUP (6039 CENTRAL AVE, TOLEDO, OH 43615 (419) 877-7725) BUT THE BRAKE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED THE CONTACT $1000 FOR A TRADE IN. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE BECAUSE HE FELT THAT THE MANUFACTURER MADE THESE VEHICLES WAS A DESIGN FLAW. THE FAILURE MILEAGE WAS 23,000. CORRECTION: OWNER REQUESTED QUOTE FOR COST OF REPLACING ENTIRE BRAKE SYSTEM. QUOTED PRICE WAS $8,500.00 AT OWNER'S EXPENSE. REPAIRS WERE DECLINED. OWNER PICKED UP CAR AFTER APPROXIMATELY 30 DAYS AND HAS DRIVEN WITH NO ISSUES...YET.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE REVERSING FROM THE DRIVEWAY, THE BRAKE PEDAL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DAMAGED WAS TO THE PASSENGER SIDE REAR BUMPER. THE VEHICLE WAS TOWED TO A DEALER YARK AUTO GROUP (6039 CENTRAL AVE, TOLEDO, OH 43615 (419) 877-7725) BUT THE BRAKE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED THE CONTACT $1000 FOR A TRADE IN. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE BECAUSE HE FELT THAT THE MANUFACTURER MADE THESE VEHICLES WAS A DESIGN FLAW. THE FAILURE MILEAGE WAS 23,000. CORRECTION: OWNER REQUESTED QUOTE FOR COST OF REPLACING ENTIRE BRAKE SYSTEM. QUOTED PRICE WAS $8,500.00 AT OWNER'S EXPENSE. REPAIRS WERE DECLINED. OWNER PICKED UP CAR AFTER APPROXIMATELY 30 DAYS AND HAS DRIVEN WITH NO ISSUES...YET.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE REVERSING FROM THE DRIVEWAY, THE BRAKE PEDAL FAILED TO RESPOND AND THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DAMAGED WAS TO THE PASSENGER SIDE REAR BUMPER. THE VEHICLE WAS TOWED TO A DEALER YARK AUTO GROUP (6039 CENTRAL AVE, TOLEDO, OH 43615 (419) 877-7725) BUT THE BRAKE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED THE CONTACT $1000 FOR A TRADE IN. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE BECAUSE HE FELT THAT THE MANUFACTURER MADE THESE VEHICLES WAS A DESIGN FLAW. THE FAILURE MILEAGE WAS 23,000. CORRECTION: OWNER REQUESTED QUOTE FOR COST OF REPLACING ENTIRE BRAKE SYSTEM. QUOTED PRICE WAS $8,500.00 AT OWNER'S EXPENSE. REPAIRS WERE DECLINED. OWNER PICKED UP CAR AFTER APPROXIMATELY 30 DAYS AND HAS DRIVEN WITH NO ISSUES...YET.*JB
Mfg Campaign: 11243586
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE HAS BEEN USING A SEAT CUSHION, FOR HER BACK PROBLEM, FOR OVER A MONTH. STARTING 4 DAYS AGO THE PASSENGER SEAT AIR BAG SENSOR INDICATES OFF. THE AIR BAG INDICATOR ONLY GOES BACK ON WHEN THE SEAT CUSHION IS REMOVED. I BROUGHT THE VEHICLE INTO MY SUBARU DEALER AND THEY INDICATED THAT THERE WERE NO ERROR CODES. I ASKED THEM TO REPLACE THE SENSOR AND THE PROBLEM PERSISTS.
Corrective Action:
MY WIFE HAS BEEN USING A SEAT CUSHION, FOR HER BACK PROBLEM, FOR OVER A MONTH. STARTING 4 DAYS AGO THE PASSENGER SEAT AIR BAG SENSOR INDICATES OFF. THE AIR BAG INDICATOR ONLY GOES BACK ON WHEN THE SEAT CUSHION IS REMOVED. I BROUGHT THE VEHICLE INTO MY SUBARU DEALER AND THEY INDICATED THAT THERE WERE NO ERROR CODES. I ASKED THEM TO REPLACE THE SENSOR AND THE PROBLEM PERSISTS.
Additional Notes:
MY WIFE HAS BEEN USING A SEAT CUSHION, FOR HER BACK PROBLEM, FOR OVER A MONTH. STARTING 4 DAYS AGO THE PASSENGER SEAT AIR BAG SENSOR INDICATES OFF. THE AIR BAG INDICATOR ONLY GOES BACK ON WHEN THE SEAT CUSHION IS REMOVED. I BROUGHT THE VEHICLE INTO MY SUBARU DEALER AND THEY INDICATED THAT THERE WERE NO ERROR CODES. I ASKED THEM TO REPLACE THE SENSOR AND THE PROBLEM PERSISTS.
Mfg Campaign: 11243589
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WOULD TURN OFF WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SELLERS SUBARU (23651 HALL RD, MCCOMB, MI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WOULD TURN OFF WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SELLERS SUBARU (23651 HALL RD, MCCOMB, MI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WOULD TURN OFF WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SELLERS SUBARU (23651 HALL RD, MCCOMB, MI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11243716
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY AIR CONDITION BLOWS HOT AIR IN THE SUMMER. THE AIR COMPRESSOR IS BROKEN. IT IS AMAZING THAT THE NEW CAR HAS THIS KIND OF PROBLEM. THE DESIGN DEFECTS CAUSED ME THE HOT SUMMER!
Corrective Action:
MY AIR CONDITION BLOWS HOT AIR IN THE SUMMER. THE AIR COMPRESSOR IS BROKEN. IT IS AMAZING THAT THE NEW CAR HAS THIS KIND OF PROBLEM. THE DESIGN DEFECTS CAUSED ME THE HOT SUMMER!
Additional Notes:
MY AIR CONDITION BLOWS HOT AIR IN THE SUMMER. THE AIR COMPRESSOR IS BROKEN. IT IS AMAZING THAT THE NEW CAR HAS THIS KIND OF PROBLEM. THE DESIGN DEFECTS CAUSED ME THE HOT SUMMER!
Mfg Campaign: 11243717
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 SUBARU FORESTER BLOWS HOT AIR FROM A/C. IT IS NOT ACCEPTABLE FOR THE NEW CAR LIKE THAT. CHECKED WITH REPAIR SHOP, THE AIR COMPRESSOR IS BAD. I HAVE SUFFERED THIS IN THE HOT SUMMER. SUBARU NEEDS RECALL THIS. THIS IS THE KNOWN ISSUE FOR EVERY SUBARU USER.
Corrective Action:
MY 2017 SUBARU FORESTER BLOWS HOT AIR FROM A/C. IT IS NOT ACCEPTABLE FOR THE NEW CAR LIKE THAT. CHECKED WITH REPAIR SHOP, THE AIR COMPRESSOR IS BAD. I HAVE SUFFERED THIS IN THE HOT SUMMER. SUBARU NEEDS RECALL THIS. THIS IS THE KNOWN ISSUE FOR EVERY SUBARU USER.
Additional Notes:
MY 2017 SUBARU FORESTER BLOWS HOT AIR FROM A/C. IT IS NOT ACCEPTABLE FOR THE NEW CAR LIKE THAT. CHECKED WITH REPAIR SHOP, THE AIR COMPRESSOR IS BAD. I HAVE SUFFERED THIS IN THE HOT SUMMER. SUBARU NEEDS RECALL THIS. THIS IS THE KNOWN ISSUE FOR EVERY SUBARU USER.
Mfg Campaign: 11243720
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER AIRBAG SENSOR MALFUNCTION OF SOME SORT CAUSES AIRBAG SYSTEM TO BE SWITCHED TO "OFF" EVEN WHEN A PASSENGER IS IN THE VEHICLE. I HAD TAKEN IT TO THE DEALER THE FIRST TIME, AND THE CODE WAS "RESET" IN THE MEMORY AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK IF IT HAPPENED AGAIN. IT DID HAPPEN AGAIN, AND THIS TIME THEY SAID "THE CODE WASN'T IN THE MEMORY" AND THAT "WHEN IT HAPPENS, BRING THE CAR RIGHT IN WHILE THE LIGHT IS STILL ON." THAT HOWEVER, IS IMPOSSIBLE AS IT WAS RANDOM AND HAD BEEN HAPPENING ON A LONG DRIVE. THEY KEPT THE CAR OVERNIGHT IN THIS CASE, AND TRIED TO REPRODUCE THE PROBLEM. I MYSELF DROVE AROUND WITH THE WEIGHTS ON THE SEAT AND SEATBELT ENGAGED FOR ABOUT 1 MONTH IN AN ATTEMPT TO REPRODUCE THE PROBLEM TO NO AVAIL. THIS HAS NOT RECURRED SINCE THE 2ND INSTANCE DESCRIBED ABOVE, HOWEVER I HAVE EXPERIENCED WHAT SEEMS TO BE AN EXTREMELY SENSITIVE SENSOR OF WHICH EVEN THE WEIGHT OF A CELL PHONE ON THE PASSENGER SEAT COULD SET OFF THE OCCUPANCY DETECTION SYSTEM. THE FIRST OCCASION HAPPENED AT ABOUT 30,000 MILES, WITH THE 2ND HAPPENING AT ABOUT 35,000 MILES. IT HAS NOT RECURRED OVER THE COURSE OF 10,000 MILES SINCE THEN. THE NEWS OF THE RECENT NHTSA INVESTIGATION INTO THIS EXACT ISSUE PROMPTED ME TO SUBMIT MY OWN COMPLAINT IN AN EFFORT TO BE ON RECORD.
Corrective Action:
PASSENGER AIRBAG SENSOR MALFUNCTION OF SOME SORT CAUSES AIRBAG SYSTEM TO BE SWITCHED TO "OFF" EVEN WHEN A PASSENGER IS IN THE VEHICLE. I HAD TAKEN IT TO THE DEALER THE FIRST TIME, AND THE CODE WAS "RESET" IN THE MEMORY AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK IF IT HAPPENED AGAIN. IT DID HAPPEN AGAIN, AND THIS TIME THEY SAID "THE CODE WASN'T IN THE MEMORY" AND THAT "WHEN IT HAPPENS, BRING THE CAR RIGHT IN WHILE THE LIGHT IS STILL ON." THAT HOWEVER, IS IMPOSSIBLE AS IT WAS RANDOM AND HAD BEEN HAPPENING ON A LONG DRIVE. THEY KEPT THE CAR OVERNIGHT IN THIS CASE, AND TRIED TO REPRODUCE THE PROBLEM. I MYSELF DROVE AROUND WITH THE WEIGHTS ON THE SEAT AND SEATBELT ENGAGED FOR ABOUT 1 MONTH IN AN ATTEMPT TO REPRODUCE THE PROBLEM TO NO AVAIL. THIS HAS NOT RECURRED SINCE THE 2ND INSTANCE DESCRIBED ABOVE, HOWEVER I HAVE EXPERIENCED WHAT SEEMS TO BE AN EXTREMELY SENSITIVE SENSOR OF WHICH EVEN THE WEIGHT OF A CELL PHONE ON THE PASSENGER SEAT COULD SET OFF THE OCCUPANCY DETECTION SYSTEM. THE FIRST OCCASION HAPPENED AT ABOUT 30,000 MILES, WITH THE 2ND HAPPENING AT ABOUT 35,000 MILES. IT HAS NOT RECURRED OVER THE COURSE OF 10,000 MILES SINCE THEN. THE NEWS OF THE RECENT NHTSA INVESTIGATION INTO THIS EXACT ISSUE PROMPTED ME TO SUBMIT MY OWN COMPLAINT IN AN EFFORT TO BE ON RECORD.
Additional Notes:
PASSENGER AIRBAG SENSOR MALFUNCTION OF SOME SORT CAUSES AIRBAG SYSTEM TO BE SWITCHED TO "OFF" EVEN WHEN A PASSENGER IS IN THE VEHICLE. I HAD TAKEN IT TO THE DEALER THE FIRST TIME, AND THE CODE WAS "RESET" IN THE MEMORY AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK IF IT HAPPENED AGAIN. IT DID HAPPEN AGAIN, AND THIS TIME THEY SAID "THE CODE WASN'T IN THE MEMORY" AND THAT "WHEN IT HAPPENS, BRING THE CAR RIGHT IN WHILE THE LIGHT IS STILL ON." THAT HOWEVER, IS IMPOSSIBLE AS IT WAS RANDOM AND HAD BEEN HAPPENING ON A LONG DRIVE. THEY KEPT THE CAR OVERNIGHT IN THIS CASE, AND TRIED TO REPRODUCE THE PROBLEM. I MYSELF DROVE AROUND WITH THE WEIGHTS ON THE SEAT AND SEATBELT ENGAGED FOR ABOUT 1 MONTH IN AN ATTEMPT TO REPRODUCE THE PROBLEM TO NO AVAIL. THIS HAS NOT RECURRED SINCE THE 2ND INSTANCE DESCRIBED ABOVE, HOWEVER I HAVE EXPERIENCED WHAT SEEMS TO BE AN EXTREMELY SENSITIVE SENSOR OF WHICH EVEN THE WEIGHT OF A CELL PHONE ON THE PASSENGER SEAT COULD SET OFF THE OCCUPANCY DETECTION SYSTEM. THE FIRST OCCASION HAPPENED AT ABOUT 30,000 MILES, WITH THE 2ND HAPPENING AT ABOUT 35,000 MILES. IT HAS NOT RECURRED OVER THE COURSE OF 10,000 MILES SINCE THEN. THE NEWS OF THE RECENT NHTSA INVESTIGATION INTO THIS EXACT ISSUE PROMPTED ME TO SUBMIT MY OWN COMPLAINT IN AN EFFORT TO BE ON RECORD.
Mfg Campaign: 11243186
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE SRS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO R&G SUBARU (1140 HIGHWAY 59 S, DETROIT LAKE, MN) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN REPAIRED AND RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,606. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE SRS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO R&G SUBARU (1140 HIGHWAY 59 S, DETROIT LAKE, MN) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN REPAIRED AND RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,606. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE SRS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO R&G SUBARU (1140 HIGHWAY 59 S, DETROIT LAKE, MN) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN REPAIRED AND RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,606. *BF*JB
Mfg Campaign: 11243189
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SRS AIRBAG LIGHT CAME ON WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT. AT THE SAME TIME, THE PASSENGER AIRBAG TURNED OFF. THIS HAPPENED TWICE, 4 DAYS APART. TOOK CAR TO THE DEALER AND THEY TOLD ME THE SENSOR MUST HAVE GOTTEN WET. I DON'T BELIEVE THE SENSOR WAS EVER WET. HAPPEN AGAIN TWICE IN THE NEXT 2 WEEKS WHILE DRIVING. I HAD ALSO PREVIOUSLY HAD THE PASSENGER SEATBELT LIKE COME ON WHEN THERE WAS NO PASSENGER IN THE SEAT WHILE DRIVING. WENT BACK TO THE DEALER AND THEY REPLACE THE PASSENGER SEAT DUE TO A BAD SENSOR.
Corrective Action:
SRS AIRBAG LIGHT CAME ON WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT. AT THE SAME TIME, THE PASSENGER AIRBAG TURNED OFF. THIS HAPPENED TWICE, 4 DAYS APART. TOOK CAR TO THE DEALER AND THEY TOLD ME THE SENSOR MUST HAVE GOTTEN WET. I DON'T BELIEVE THE SENSOR WAS EVER WET. HAPPEN AGAIN TWICE IN THE NEXT 2 WEEKS WHILE DRIVING. I HAD ALSO PREVIOUSLY HAD THE PASSENGER SEATBELT LIKE COME ON WHEN THERE WAS NO PASSENGER IN THE SEAT WHILE DRIVING. WENT BACK TO THE DEALER AND THEY REPLACE THE PASSENGER SEAT DUE TO A BAD SENSOR.
Additional Notes:
SRS AIRBAG LIGHT CAME ON WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT. AT THE SAME TIME, THE PASSENGER AIRBAG TURNED OFF. THIS HAPPENED TWICE, 4 DAYS APART. TOOK CAR TO THE DEALER AND THEY TOLD ME THE SENSOR MUST HAVE GOTTEN WET. I DON'T BELIEVE THE SENSOR WAS EVER WET. HAPPEN AGAIN TWICE IN THE NEXT 2 WEEKS WHILE DRIVING. I HAD ALSO PREVIOUSLY HAD THE PASSENGER SEATBELT LIKE COME ON WHEN THERE WAS NO PASSENGER IN THE SEAT WHILE DRIVING. WENT BACK TO THE DEALER AND THEY REPLACE THE PASSENGER SEAT DUE TO A BAD SENSOR.
Mfg Campaign: 11243235
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SEAT BOTTOM OCCUPANT DETECTION SYSTEM FAILED TO WORK. NOTICE THAT THE AIR BAG SYSTEM NEEDED TO BE SERVICED APPEARED ON DASH MESSAGE. NOTICE OCCURRED BOTH WHEN STATIONARY AND WHEN MOVING. DEALER REPLACED SEAT BOTTOM SENSOR UNDER A B1760 CODE. PART(S) USED:64139SG140VH. THIS IS A LEASED VEHICLE (PRIVATE).
Corrective Action:
SEAT BOTTOM OCCUPANT DETECTION SYSTEM FAILED TO WORK. NOTICE THAT THE AIR BAG SYSTEM NEEDED TO BE SERVICED APPEARED ON DASH MESSAGE. NOTICE OCCURRED BOTH WHEN STATIONARY AND WHEN MOVING. DEALER REPLACED SEAT BOTTOM SENSOR UNDER A B1760 CODE. PART(S) USED:64139SG140VH. THIS IS A LEASED VEHICLE (PRIVATE).
Additional Notes:
SEAT BOTTOM OCCUPANT DETECTION SYSTEM FAILED TO WORK. NOTICE THAT THE AIR BAG SYSTEM NEEDED TO BE SERVICED APPEARED ON DASH MESSAGE. NOTICE OCCURRED BOTH WHEN STATIONARY AND WHEN MOVING. DEALER REPLACED SEAT BOTTOM SENSOR UNDER A B1760 CODE. PART(S) USED:64139SG140VH. THIS IS A LEASED VEHICLE (PRIVATE).
Mfg Campaign: 11243315
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AT RANDOM TIMES THE FRONT PASSENGER AIRBAG WOULD TURN OFF EVEN THOUGH IT WAS OCCUPIED BY AN ADULT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY.
Corrective Action:
AT RANDOM TIMES THE FRONT PASSENGER AIRBAG WOULD TURN OFF EVEN THOUGH IT WAS OCCUPIED BY AN ADULT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY.
Additional Notes:
AT RANDOM TIMES THE FRONT PASSENGER AIRBAG WOULD TURN OFF EVEN THOUGH IT WAS OCCUPIED BY AN ADULT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY.
Mfg Campaign: 11243370
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER AIR BAG LIGHT COMES ON SHOWING THAT IT IS TURNED OFF WHEN SOMEONE IS RIDING IN THE PASSENGER SEAT. THIS HAS OCCURRED SEVERAL TIMES. SOMETIMES IT WILL GO OFF IF YOU CHECK THE CONNECTIONS UNDER THE SEAT TO THE UNIT. IT HAS ALSO OCCURRED WHEN NO ONE IS RIDING IN THE VEHICLE.
Corrective Action:
THE PASSENGER AIR BAG LIGHT COMES ON SHOWING THAT IT IS TURNED OFF WHEN SOMEONE IS RIDING IN THE PASSENGER SEAT. THIS HAS OCCURRED SEVERAL TIMES. SOMETIMES IT WILL GO OFF IF YOU CHECK THE CONNECTIONS UNDER THE SEAT TO THE UNIT. IT HAS ALSO OCCURRED WHEN NO ONE IS RIDING IN THE VEHICLE.
Additional Notes:
THE PASSENGER AIR BAG LIGHT COMES ON SHOWING THAT IT IS TURNED OFF WHEN SOMEONE IS RIDING IN THE PASSENGER SEAT. THIS HAS OCCURRED SEVERAL TIMES. SOMETIMES IT WILL GO OFF IF YOU CHECK THE CONNECTIONS UNDER THE SEAT TO THE UNIT. IT HAS ALSO OCCURRED WHEN NO ONE IS RIDING IN THE VEHICLE.
Mfg Campaign: 11243063
Recall Date: Aug 11, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Corrective Action:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Additional Notes:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Mfg Campaign: 11243111
Recall Date: Aug 11, 2019
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Corrective Action:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Additional Notes:
THE SRS AIRBAG SYSTEM WARNING LIGHT TURNED ON WHILE THE VEHICLE WAS IN MOTION, WITHOUT A PASSENGER SITTING ON THE FRONT PASSENGER SEAT. AFTER PARKED THE VEHICLE AT A SAFE PLACE, I TURNED OFF THE ENGINE AND THEN RE-STARTED IT, THE WARNING LIGHT WAS STILL ON. ALSO TESTED WITH A PERSON SITTING ON THE FRONT PASSENGER SEAT, AND SRS AIRBAG SYSTEM WARNING LIGHT AND PASSENGER AIR BAG IS OFF. THIS SRS AIRBAG WARNING LIGHT KEPT ON SINCE THEN, THE PASSENGER AIR BAG IS ALWAYS OFF NO MATTER WHETHER THERE IS A FRONT PASSENGER. THIS VEHICLE IS 2-YEAR OLD WITH 2,3000 MILES.
Mfg Campaign: 11243111
Recall Date: Aug 11, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER SEAT OCCUPANCY SENSOR NOT TURNING ON THE AIR BAG.
Corrective Action:
FRONT PASSENGER SEAT OCCUPANCY SENSOR NOT TURNING ON THE AIR BAG.
Additional Notes:
FRONT PASSENGER SEAT OCCUPANCY SENSOR NOT TURNING ON THE AIR BAG.
Mfg Campaign: 11242984
Recall Date: Aug 10, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Corrective Action:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Additional Notes:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Mfg Campaign: 11232569
Recall Date: Jul 16, 2019
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Corrective Action:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Additional Notes:
PREVIOUSLY THE PASSENGER OCCUPANCY SENSOR WAS OVERLY SENSITIVE. SOMETIMES EVEN AN IPAD ON THE FRONT PASSENGER SEAT WOULD BE DETECTED AS A "PASSENGER". BUT RECENTLY IT'S JUST GONE TO THE OPPOSITE EXTREME. THE PASSENGER AIR BAG LIGHT WILL STILL BE "OFF" EVEN IF A REAL PASSENGER SITS THERE.
Mfg Campaign: 11232569
Recall Date: Jul 16, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING IS BLOWING AMBIENT AIR. PURCHASED AUGUST 1, 2016. HAS 47,900 MILES AND SUDDENLY STARTED BLOWING WARM ON JULY 3, 2019. I HAVE READ THERE IS A KNOWN ISSUE WITH THE COMPRESSORS IN THIS MODEL AND HAVE AN APPOINTMENT WITH MY DEALERSHIP JULY 18, 2019. THE ISSUE IS INDEPENDENT OF BEING STATIONARY, MOVING, IN GEAR, OR PARKED. AS A KNOWN PROBLEM I AM HOPING FOR A RECALL TO FIX THE ISSUE, BUT HAVE NOT YET SEEN ONE IN SPITE OF NUMEROUS COMPLAINTS FILED.
Corrective Action:
AIR CONDITIONING IS BLOWING AMBIENT AIR. PURCHASED AUGUST 1, 2016. HAS 47,900 MILES AND SUDDENLY STARTED BLOWING WARM ON JULY 3, 2019. I HAVE READ THERE IS A KNOWN ISSUE WITH THE COMPRESSORS IN THIS MODEL AND HAVE AN APPOINTMENT WITH MY DEALERSHIP JULY 18, 2019. THE ISSUE IS INDEPENDENT OF BEING STATIONARY, MOVING, IN GEAR, OR PARKED. AS A KNOWN PROBLEM I AM HOPING FOR A RECALL TO FIX THE ISSUE, BUT HAVE NOT YET SEEN ONE IN SPITE OF NUMEROUS COMPLAINTS FILED.
Additional Notes:
AIR CONDITIONING IS BLOWING AMBIENT AIR. PURCHASED AUGUST 1, 2016. HAS 47,900 MILES AND SUDDENLY STARTED BLOWING WARM ON JULY 3, 2019. I HAVE READ THERE IS A KNOWN ISSUE WITH THE COMPRESSORS IN THIS MODEL AND HAVE AN APPOINTMENT WITH MY DEALERSHIP JULY 18, 2019. THE ISSUE IS INDEPENDENT OF BEING STATIONARY, MOVING, IN GEAR, OR PARKED. AS A KNOWN PROBLEM I AM HOPING FOR A RECALL TO FIX THE ISSUE, BUT HAVE NOT YET SEEN ONE IN SPITE OF NUMEROUS COMPLAINTS FILED.
Mfg Campaign: 11229430
Recall Date: Jul 4, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT, THE AIRBAG WILL TURN OFF ON IT'S OWN SAYING THAT THE SYSTEM NEED TO BE CHECKED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS 40,000 MILES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION INTERMITTENTLY.
Corrective Action:
WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT, THE AIRBAG WILL TURN OFF ON IT'S OWN SAYING THAT THE SYSTEM NEED TO BE CHECKED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS 40,000 MILES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION INTERMITTENTLY.
Additional Notes:
WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT, THE AIRBAG WILL TURN OFF ON IT'S OWN SAYING THAT THE SYSTEM NEED TO BE CHECKED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAS 40,000 MILES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION INTERMITTENTLY.
Mfg Campaign: 11229301
Recall Date: Jul 3, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WENT TO DEALERSHIP BECAUSE MY AIR CONDITIONING WAS NOT WORKING AND THEY SAID THERE WAS NO FREON AND DID SNIFFER AND COULD NOT FIND A LEAK. THEY ADDED FREON THEN TOOK IT HOME ON A FRIDAY AND BY MONDAY IT WAS BLOWING WARM ON DRIVERS SIDE AND TEPID ON PASSENGER SIDE. I BROUGHT IT BACK TO DEALERSHIP AND IN FACT IT WAS AS I SAID IN THE BEGINNING THE COMPRESSOR WAS BROKEN. IF I WOULD HAVE BEEN AFTER 36K I WOULD HAVE HAD TO PAY FOR IT. ALSO MY SIRIUSXM CHANNELS DID NOT WORK AND THEY HAD TO UPDATE AT DEALERSHIP. AGAIN IF NOT WITHIN 36 K I WOULD HAVE HAD TO PAY FOR REPAIR. EVERY PERSON IN WAITING ROOM HAVE HAD SIMILAR REPAIR ISSUES WITHIN FIRST TWO YEARS. IT WAS RIDICULOUS WHEN WE COMPARED NOTES. THE WARRANTY COVERED BUT IT TOOK TIME.
Corrective Action:
I WENT TO DEALERSHIP BECAUSE MY AIR CONDITIONING WAS NOT WORKING AND THEY SAID THERE WAS NO FREON AND DID SNIFFER AND COULD NOT FIND A LEAK. THEY ADDED FREON THEN TOOK IT HOME ON A FRIDAY AND BY MONDAY IT WAS BLOWING WARM ON DRIVERS SIDE AND TEPID ON PASSENGER SIDE. I BROUGHT IT BACK TO DEALERSHIP AND IN FACT IT WAS AS I SAID IN THE BEGINNING THE COMPRESSOR WAS BROKEN. IF I WOULD HAVE BEEN AFTER 36K I WOULD HAVE HAD TO PAY FOR IT. ALSO MY SIRIUSXM CHANNELS DID NOT WORK AND THEY HAD TO UPDATE AT DEALERSHIP. AGAIN IF NOT WITHIN 36 K I WOULD HAVE HAD TO PAY FOR REPAIR. EVERY PERSON IN WAITING ROOM HAVE HAD SIMILAR REPAIR ISSUES WITHIN FIRST TWO YEARS. IT WAS RIDICULOUS WHEN WE COMPARED NOTES. THE WARRANTY COVERED BUT IT TOOK TIME.
Additional Notes:
I WENT TO DEALERSHIP BECAUSE MY AIR CONDITIONING WAS NOT WORKING AND THEY SAID THERE WAS NO FREON AND DID SNIFFER AND COULD NOT FIND A LEAK. THEY ADDED FREON THEN TOOK IT HOME ON A FRIDAY AND BY MONDAY IT WAS BLOWING WARM ON DRIVERS SIDE AND TEPID ON PASSENGER SIDE. I BROUGHT IT BACK TO DEALERSHIP AND IN FACT IT WAS AS I SAID IN THE BEGINNING THE COMPRESSOR WAS BROKEN. IF I WOULD HAVE BEEN AFTER 36K I WOULD HAVE HAD TO PAY FOR IT. ALSO MY SIRIUSXM CHANNELS DID NOT WORK AND THEY HAD TO UPDATE AT DEALERSHIP. AGAIN IF NOT WITHIN 36 K I WOULD HAVE HAD TO PAY FOR REPAIR. EVERY PERSON IN WAITING ROOM HAVE HAD SIMILAR REPAIR ISSUES WITHIN FIRST TWO YEARS. IT WAS RIDICULOUS WHEN WE COMPARED NOTES. THE WARRANTY COVERED BUT IT TOOK TIME.
Mfg Campaign: 11222070
Recall Date: Jun 24, 2019
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