Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE'S EYESIGHT SYSTEM EXPERIENCED MULTIPLE MALFUNCTIONS. THIS HAPPENED OFTEN DURING FOGGY AND RAINING DAYS.
Corrective Action:
THE VEHICLE'S EYESIGHT SYSTEM EXPERIENCED MULTIPLE MALFUNCTIONS. THIS HAPPENED OFTEN DURING FOGGY AND RAINING DAYS.
Additional Notes:
THE VEHICLE'S EYESIGHT SYSTEM EXPERIENCED MULTIPLE MALFUNCTIONS. THIS HAPPENED OFTEN DURING FOGGY AND RAINING DAYS.
Mfg Campaign: 11193715
Recall Date: Apr 3, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. HOWEVER, IT'S STILL STALLING. THIS STALLING HAPPENS MANY TIMES. THE LAST TIME WAS ON 03/22/2019.
Corrective Action:
WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. HOWEVER, IT'S STILL STALLING. THIS STALLING HAPPENS MANY TIMES. THE LAST TIME WAS ON 03/22/2019.
Additional Notes:
WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. HOWEVER, IT'S STILL STALLING. THIS STALLING HAPPENS MANY TIMES. THE LAST TIME WAS ON 03/22/2019.
Mfg Campaign: 11191384
Recall Date: Mar 25, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
GOT INTO VEHICLE, LOOKED UP AND THE WINDSHIELD HAD A MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. NO IMPACT OF ANY SORT. FILED INSURANCE CLAIM AND TOOK TO SUBARU DEALERSHIP FOR REPLACEMENT WITH OEM SUBARU WINDSHIELD AND CALIBRATION OF EYESIGHT SYSTEM.
Corrective Action:
GOT INTO VEHICLE, LOOKED UP AND THE WINDSHIELD HAD A MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. NO IMPACT OF ANY SORT. FILED INSURANCE CLAIM AND TOOK TO SUBARU DEALERSHIP FOR REPLACEMENT WITH OEM SUBARU WINDSHIELD AND CALIBRATION OF EYESIGHT SYSTEM.
Additional Notes:
GOT INTO VEHICLE, LOOKED UP AND THE WINDSHIELD HAD A MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. NO IMPACT OF ANY SORT. FILED INSURANCE CLAIM AND TOOK TO SUBARU DEALERSHIP FOR REPLACEMENT WITH OEM SUBARU WINDSHIELD AND CALIBRATION OF EYESIGHT SYSTEM.
Mfg Campaign: 11190407
Recall Date: Mar 21, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED ALL BY ITSELF A SECOND TIME. GOT INTO THE CAR, LOOKED UP, MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. THERE WAS NO IMPACT. FILED INSURANCE CLAIM, TOOK TO DEALERSHIP, HAD WINDSHIELD REPLACED WITH ANOTHER OEM SUBARU WINDSHIELD, HAD EYESIGHT SYSTEM CALIBRATED. CAR SAT AT DEALERSHIP UNDRIVEABLE FOR 4 MONTHS BECAUSE WINDSHIELD WAS ON NATIONAL BACKORDER.
Corrective Action:
WINDSHIELD CRACKED ALL BY ITSELF A SECOND TIME. GOT INTO THE CAR, LOOKED UP, MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. THERE WAS NO IMPACT. FILED INSURANCE CLAIM, TOOK TO DEALERSHIP, HAD WINDSHIELD REPLACED WITH ANOTHER OEM SUBARU WINDSHIELD, HAD EYESIGHT SYSTEM CALIBRATED. CAR SAT AT DEALERSHIP UNDRIVEABLE FOR 4 MONTHS BECAUSE WINDSHIELD WAS ON NATIONAL BACKORDER.
Additional Notes:
WINDSHIELD CRACKED ALL BY ITSELF A SECOND TIME. GOT INTO THE CAR, LOOKED UP, MASSIVE CRACK FROM THE TOP EDGE DOWN AND ACROSS. THERE WAS NO IMPACT. FILED INSURANCE CLAIM, TOOK TO DEALERSHIP, HAD WINDSHIELD REPLACED WITH ANOTHER OEM SUBARU WINDSHIELD, HAD EYESIGHT SYSTEM CALIBRATED. CAR SAT AT DEALERSHIP UNDRIVEABLE FOR 4 MONTHS BECAUSE WINDSHIELD WAS ON NATIONAL BACKORDER.
Mfg Campaign: 11190410
Recall Date: Mar 21, 2019
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
THREE PASSENGER FRONT TIRE STUDS SHEARED, PROPERLY HAND TORQUED PRIOR, TWO LUG NUTS WITH STUDS RETRIEVED IN DRIVEWAY, 20 DEG F. PULLING OUT OF GARAGE LH TURN, 3 MPH. FAILED AND REMAINING TWO STUDS RETAINED WHEN REPLACED. POSSIBLE NIL DUCTILITY TEMP. GOOGLE REVEALED OTHER RECENT. FAILURES
Corrective Action:
THREE PASSENGER FRONT TIRE STUDS SHEARED, PROPERLY HAND TORQUED PRIOR, TWO LUG NUTS WITH STUDS RETRIEVED IN DRIVEWAY, 20 DEG F. PULLING OUT OF GARAGE LH TURN, 3 MPH. FAILED AND REMAINING TWO STUDS RETAINED WHEN REPLACED. POSSIBLE NIL DUCTILITY TEMP. GOOGLE REVEALED OTHER RECENT. FAILURES
Additional Notes:
THREE PASSENGER FRONT TIRE STUDS SHEARED, PROPERLY HAND TORQUED PRIOR, TWO LUG NUTS WITH STUDS RETRIEVED IN DRIVEWAY, 20 DEG F. PULLING OUT OF GARAGE LH TURN, 3 MPH. FAILED AND REMAINING TWO STUDS RETAINED WHEN REPLACED. POSSIBLE NIL DUCTILITY TEMP. GOOGLE REVEALED OTHER RECENT. FAILURES
Mfg Campaign: 11185494
Recall Date: Mar 9, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Corrective Action:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Additional Notes:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Mfg Campaign: 11184937
Recall Date: Mar 7, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Corrective Action:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Additional Notes:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Mfg Campaign: 11184937
Recall Date: Mar 7, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Corrective Action:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Additional Notes:
THE UPPER DASHBOARD PASSENGER AIR BAG WARNING LIGHT ABOVE THE STEERING WHEEL IS GOING OFF AND ON WEATHER THERE IS A PASSENGER IN THE SEAT OR NOT. IT MAY STAY ON AFTER STARTING THE ENGINE AND CONTINUE DURING DRIVING. THE LAST 45 MINUTE TRIP I TOOK IT STAYED ON THE ENTIRE TIME. OTHER TIMES IT HAS COME ON WHILE A PASSENGER WAS IN THE SEAT IN THE MIDDLE OF A TRIP @ 45MPH. THE DEALER ON 2/28/19 SAYS IT'S A "B1650 OCCUPANT DETECTION SYSTEM MALFUNCTION" AND THAT THE PASSENGER SEAT BOTTOM NEEDS REPLACED BUT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. SAID THEY WOULD CALL WHEN IT WAS AVAILABLE, BUT DON'T HOLD MY BREATH. THIS IS A SAFETY ISSUE AS THE AIR BAG WILL NOT DEPLOY IN A CRASH IF THE LIGHT IS ON. I FIND MANY COMPLAINTS ABOUT THIS ISSUE ONLINE BUT NO RECALLS. WHY NOT. HOW MANY PEOPLE WILL NEED TO BE KILLED BEFORE THIS SAFETY ISSUE IS QUICKLY RESOLVED? THIS VEHICLE HAS 25,437 MILE ON IT.
Mfg Campaign: 11184937
Recall Date: Mar 7, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Corrective Action:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Additional Notes:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Mfg Campaign: 11184544
Recall Date: Mar 6, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Corrective Action:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Additional Notes:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Mfg Campaign: 11184544
Recall Date: Mar 6, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Corrective Action:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Additional Notes:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Mfg Campaign: 11184544
Recall Date: Mar 6, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Corrective Action:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Additional Notes:
PASSENGER AIR BAG SWITCHES TO "OFF" DESPITE PASSENGER SITTING IN SEAT. SUBARU DEALERSHIP DIAGNOSED FAULTY SENSOR, SUSPECTED CAUSE BEING SEAT COVERS. REMOVED SEAT COVER, SENSOR IS STILL FAULTY. AIR BAG LIGHT SWITCHES TO "OFF" AT RANDOM TIMES EVEN WHEN PASSENGER IS SEATED IN SEAT. DEALERSHIP AGREED TO REPLACING SENSOR BUT THE PART HAS BEEN UNAVAILABLE SINCE SEPT. 2018 (6 MONTHS NOW). WE KEEP BEING TOLD "IT'S ON ORDER, CAN'T SAY WHEN IT WILL ARRIVE." VEHICLE IS UNSAFE TO DRIVE AS A RESULT.
Mfg Campaign: 11184544
Recall Date: Mar 6, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE FRONT PASSENGER AIRBAG SENSOR SYSTEM IS DEFECTIVE. I WAS INFORMED ON 9/1/18 THAT PARTS WOULD NEED TO BE REPLACED AND IT WAS RECOMMENDED THAT NO ONE USE THAT SEAT. I HAVE BEEN WAITING OVER 6 MONTHS NOW FOR THE REPLACEMENT PARTS. THE SUBARU DEALERSHIP SAYS THEY HAVE NO WAY TO DETERMINE WHEN THE PARTS WILL BE IN. I HAVE HAD SEVERAL OTHER ISSUES WITH THIS CAR AS WELL. THEY HAVE MADE MULTIPLE ATTEMPTS TO RESOLVE A RATTLE SOUND IN THE DASHBOARD, HAD THE AIR CONDITIONING KNOB REPLACED, AND A LOUD SQUEAK IN THE DRIVER'S SEAT REQUIRING A PART TO BE REPLACED. THIS IS MY FIRST SUBARU AND I HAVE NOT BEEN IMPRESSED!
Corrective Action:
THE FRONT PASSENGER AIRBAG SENSOR SYSTEM IS DEFECTIVE. I WAS INFORMED ON 9/1/18 THAT PARTS WOULD NEED TO BE REPLACED AND IT WAS RECOMMENDED THAT NO ONE USE THAT SEAT. I HAVE BEEN WAITING OVER 6 MONTHS NOW FOR THE REPLACEMENT PARTS. THE SUBARU DEALERSHIP SAYS THEY HAVE NO WAY TO DETERMINE WHEN THE PARTS WILL BE IN. I HAVE HAD SEVERAL OTHER ISSUES WITH THIS CAR AS WELL. THEY HAVE MADE MULTIPLE ATTEMPTS TO RESOLVE A RATTLE SOUND IN THE DASHBOARD, HAD THE AIR CONDITIONING KNOB REPLACED, AND A LOUD SQUEAK IN THE DRIVER'S SEAT REQUIRING A PART TO BE REPLACED. THIS IS MY FIRST SUBARU AND I HAVE NOT BEEN IMPRESSED!
Additional Notes:
THE FRONT PASSENGER AIRBAG SENSOR SYSTEM IS DEFECTIVE. I WAS INFORMED ON 9/1/18 THAT PARTS WOULD NEED TO BE REPLACED AND IT WAS RECOMMENDED THAT NO ONE USE THAT SEAT. I HAVE BEEN WAITING OVER 6 MONTHS NOW FOR THE REPLACEMENT PARTS. THE SUBARU DEALERSHIP SAYS THEY HAVE NO WAY TO DETERMINE WHEN THE PARTS WILL BE IN. I HAVE HAD SEVERAL OTHER ISSUES WITH THIS CAR AS WELL. THEY HAVE MADE MULTIPLE ATTEMPTS TO RESOLVE A RATTLE SOUND IN THE DASHBOARD, HAD THE AIR CONDITIONING KNOB REPLACED, AND A LOUD SQUEAK IN THE DRIVER'S SEAT REQUIRING A PART TO BE REPLACED. THIS IS MY FIRST SUBARU AND I HAVE NOT BEEN IMPRESSED!
Mfg Campaign: 11184451
Recall Date: Mar 5, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Corrective Action:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Additional Notes:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Mfg Campaign: 11182910
Recall Date: Feb 27, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Corrective Action:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Additional Notes:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Mfg Campaign: 11182910
Recall Date: Feb 27, 2019
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Corrective Action:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Additional Notes:
DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.
Mfg Campaign: 11182910
Recall Date: Feb 27, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Corrective Action:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Additional Notes:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Mfg Campaign: 11182658
Recall Date: Feb 26, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Corrective Action:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Additional Notes:
THE FRONT PASSENGER AIR BAG SENSOR IS DEFECTIVE IN THE SEAT CUSHION. LIGHT ON THE DASH SHOWS PASSENGER AIR BAG IS TURNED OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.THE PROBLEM OCCURS INTERMITTENTLY WHILE DRIVING. THERE IS NO PREDICTING WHEN THE LIGHT WILL TURN ON OR OFF.THE PROBLEM BEGAN IN JULY OF 2018 WHEN THE FORRESTER WAS ONE YEAR OLD. THE SEAT HAS NOT BEEN WET.THE PROBLEM BEGAN IN JULY 2018. THE NEW SEAT CUSHION WAS ORDERED IN AUGUST 2018.THE NEW SEAT CUSHION DID NOT ARRIVE UNTIL FEBRUARY 2019. 5 1/2 MONTHS LATER. DOES IT TAKE THIS LONG FOR SUBARU TO REPLACE SAFETY EQUIPMENT UNDER WARRANTY ? KELLY SUBARU, IN CHATTANOOGA,TN. SCHEDULED THE REPAIR TO BE DONE 2/22/2019. WE LIVE APPROXIMATELY 75 MILES FROM KELLY SUBARU. THE APPOINTMENT WAS SCHEDULED FOR 10:00AM EASTERN TIME. AT AROUND 9:45 AM BEN CARTER ( SERVICE REPRESENTATIVE) CALLED STATING THE SERVICE DEPARTMENT WAS "SWAMPED". THE APPOINTMENT WAS CANCELLED AND NOW IS SCHEDULED FOR MARCH 4TH.MY WIFE HAD DRIVEN FROM OUR HOME IN MCMINNVILLE TN., AND WAS WITHIN 5 MINUTES OF THE DEALERSHIP WHEN THE APPOINTMENT WAS CANCELED. THIS IS APPARENTLY A FAIRLY COMMON PROBLEM WITH FORESTERS PER CARCOMPLAINTS.COM.
Mfg Campaign: 11182658
Recall Date: Feb 26, 2019
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Corrective Action:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Additional Notes:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Mfg Campaign: 11176275
Recall Date: Feb 11, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Corrective Action:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Additional Notes:
THE POWER FAILED IN TRAFFIC ON CITY STREETS WITHOUT WARNING WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. IT FIRST HAPPENED WHEN MY WIFE WAS DRIVING IN TRAFFIC AND IT HAPPENED TO ME ALSO IN TRAFFIC WHO WAS ABOUT TO MAKE A TURN.THE CAR IS VERY DANGEROUS TO DRIVE. TOOK IT TO A DEALERSHIP AND THEY ARE TRYING TO FIND THE PROBLEM.
Mfg Campaign: 11176275
Recall Date: Feb 11, 2019
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