Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THERE WAS NO ONE ELSE BEHIND ME. A FEW MINUTES LATER I WAS ABLE TO TURN THE CAR ON AND CONTINUE MY JOURNEY. NOW, I DO NOT FEEL SAFE WHEN I USE MY VEHICLE.
Corrective Action:
SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THERE WAS NO ONE ELSE BEHIND ME. A FEW MINUTES LATER I WAS ABLE TO TURN THE CAR ON AND CONTINUE MY JOURNEY. NOW, I DO NOT FEEL SAFE WHEN I USE MY VEHICLE.
Additional Notes:
SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THERE WAS NO ONE ELSE BEHIND ME. A FEW MINUTES LATER I WAS ABLE TO TURN THE CAR ON AND CONTINUE MY JOURNEY. NOW, I DO NOT FEEL SAFE WHEN I USE MY VEHICLE.
Mfg Campaign: 11150690
Recall Date: Nov 10, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Corrective Action:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Additional Notes:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Mfg Campaign: 11150692
Recall Date: Nov 10, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Corrective Action:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Additional Notes:
STEERING WHEEL COMPLETELY LOCKED, UNABLE TO TURN ON VEHICLE, WHEEL STRAIGHT, TOOK ME MANY TRIES AND LOTS OF TURNING AND BANGING BEFORE I WAS ABLE TO TURN THE KEY TO START VEHICLE. ALSO, ON GOING PROBLEM WITH THE BLUETOOTH WITH LATE PICK UP CONNECTION. CONNECTION WILL START AFTER ONE IS HALF WAY INTO CONVERSATION MAKING THE PURPOSE OF HAVING A BLUETOOTH USELESS.
Mfg Campaign: 11150692
Recall Date: Nov 10, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
OUR WINDSHIELD CRACKED WHILE SITTING IN GARAGE OVERNIGHT. WE WERE TOLD THAT REPLACEMENT HAS TO BE OEM GLASS AND CALIBRATED DUE TO THE EYESIGHT SAFETY SENSORS. AFTER TWO MONTHS ON BACK ORDER WE WERE INFORMED THAT THERE IS A SOA BACKORDER OF OVER 2,000 WINDSHIELDS. UPON CHECKING FORUMS, THERE ARE A PLETHORA OF COMPLAINTS ABOUT REPEATED WINDSHIELD CRACKS AND LONG WAITS SIMILAR TO OURS. DESIGN DEFECT?
Corrective Action:
OUR WINDSHIELD CRACKED WHILE SITTING IN GARAGE OVERNIGHT. WE WERE TOLD THAT REPLACEMENT HAS TO BE OEM GLASS AND CALIBRATED DUE TO THE EYESIGHT SAFETY SENSORS. AFTER TWO MONTHS ON BACK ORDER WE WERE INFORMED THAT THERE IS A SOA BACKORDER OF OVER 2,000 WINDSHIELDS. UPON CHECKING FORUMS, THERE ARE A PLETHORA OF COMPLAINTS ABOUT REPEATED WINDSHIELD CRACKS AND LONG WAITS SIMILAR TO OURS. DESIGN DEFECT?
Additional Notes:
OUR WINDSHIELD CRACKED WHILE SITTING IN GARAGE OVERNIGHT. WE WERE TOLD THAT REPLACEMENT HAS TO BE OEM GLASS AND CALIBRATED DUE TO THE EYESIGHT SAFETY SENSORS. AFTER TWO MONTHS ON BACK ORDER WE WERE INFORMED THAT THERE IS A SOA BACKORDER OF OVER 2,000 WINDSHIELDS. UPON CHECKING FORUMS, THERE ARE A PLETHORA OF COMPLAINTS ABOUT REPEATED WINDSHIELD CRACKS AND LONG WAITS SIMILAR TO OURS. DESIGN DEFECT?
Mfg Campaign: 11149452
Recall Date: Nov 5, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Corrective Action:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Additional Notes:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Mfg Campaign: 11142191
Recall Date: Oct 23, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Corrective Action:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Additional Notes:
FRONT PASSENGER AIRBAG WARNING LIGHT STARTED COMING ON DURING MAY 2018. DEALER DETERMINED FAULT IS IN PASSENGER SEAT CUSHION AND ORDERED PART WHICH WAS BACK ORDERED TO MID OCTOBER. ON 10/23/18 THE DEALER SAYS THE PART ISN'T EXPECTED UNTIL NOVEMBER 15. THE WARNING LIGHT REMAINS ON MOST OF THE TIME WHILE DRIVING WITH A PASSENGER.
Mfg Campaign: 11142191
Recall Date: Oct 23, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
9/24/2017 PRESSING ON BRAKES TO SLOW DOWN THE CAR SPEEDED UP, I TRIED PARKING IN FRONT OF A CEMENT PLANTER HOPING THE PRE-COLLISION BRAKES WOULD STOP ME, IT DIDN'T IT LUNGED AFTER HITTING THE CEMENT DIVIDER IN THE PARKING SPACE, I TURNED THE CAR OFF AND PUT IT IN PARK, THE WHEELS TURNED IN THE DIRT HITTING A TREE, THE CAR BOUNCED BACK THEN WENT FORWARD HITTING THE TREE AGAIN, THE CAR RAN ON IT'S OWN TURNED OFF, UNTIL IT CAME TO A STOP.
Corrective Action:
9/24/2017 PRESSING ON BRAKES TO SLOW DOWN THE CAR SPEEDED UP, I TRIED PARKING IN FRONT OF A CEMENT PLANTER HOPING THE PRE-COLLISION BRAKES WOULD STOP ME, IT DIDN'T IT LUNGED AFTER HITTING THE CEMENT DIVIDER IN THE PARKING SPACE, I TURNED THE CAR OFF AND PUT IT IN PARK, THE WHEELS TURNED IN THE DIRT HITTING A TREE, THE CAR BOUNCED BACK THEN WENT FORWARD HITTING THE TREE AGAIN, THE CAR RAN ON IT'S OWN TURNED OFF, UNTIL IT CAME TO A STOP.
Additional Notes:
9/24/2017 PRESSING ON BRAKES TO SLOW DOWN THE CAR SPEEDED UP, I TRIED PARKING IN FRONT OF A CEMENT PLANTER HOPING THE PRE-COLLISION BRAKES WOULD STOP ME, IT DIDN'T IT LUNGED AFTER HITTING THE CEMENT DIVIDER IN THE PARKING SPACE, I TURNED THE CAR OFF AND PUT IT IN PARK, THE WHEELS TURNED IN THE DIRT HITTING A TREE, THE CAR BOUNCED BACK THEN WENT FORWARD HITTING THE TREE AGAIN, THE CAR RAN ON IT'S OWN TURNED OFF, UNTIL IT CAME TO A STOP.
Mfg Campaign: 11141556
Recall Date: Oct 20, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Corrective Action:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Additional Notes:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Mfg Campaign: 11141206
Recall Date: Oct 18, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Corrective Action:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Additional Notes:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Mfg Campaign: 11141206
Recall Date: Oct 18, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Corrective Action:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Additional Notes:
THE PASSENGER AIRBAG WILL STOP WORKING WHILE THE PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. TWO ALERTS SHOW UP IN DIFFERENT AREAS ON THE DASH LIGHTS INDICATING A PROBLEM WITH THE PASSENGER AIR BAG ADVISING TO HAVE IT CHECK IMMEDIATELY BY THE DEALER. WHEN I TOOK THE VEHICLE TO THE DEALER THEY FIRST ADVISED ME THAT THE AIRBAG LIGHT WAS DO TO THE SEAT BEING WET, PLACING A CELL PHONE OR LAP TOP ON THE SEAT. NONE OF THOSE THINGS HAVE CAUSED THE MALFUNCTION LIGHT TO GO ON IN MY VEHICLE. THE LIGHT WOULD RANDOMLY COME ON ADVISING ME THAT THE PASSENGER SEAT AIRBAG WAS NOT ON. WHEN THIS OCCURRED THE VEHICLE WAS IN MOTION EVERY TIME. THE DEALER CLAIMED THAT MY PROBLEM WAS CAUSED BY A STAIN ON MY SEAT, THEY CLAIMED THE MECHANIC CLEANED THE SEAT AND THEY WERE GOING TO RELEASE THE VEHICLE TO ME. I INSISTED HOWEVER THAT MY SEAT WAS NEVER WET NOR STAINED. THE SERVICE ADVISOR THEN SPOKE TO A MANAGER AND THEY THEN INFORMED ME THAT THE PROBLEM WAS THE AIRBAG SENSOR IN THE SEAT. THEY SAID IT WOULD TAKE 2 DAYS TO GET THE PART. TWO DAYS LATER THEY TOLD ME IT WAS A NATIONAL BACK ORDER ON THE PART. MY VEHICLE HAS BEEN AT THE DEALER SINCE 09/11/2018 AND I AM STILL WAITING FOR THE PART WHICH THEY KEEP CALLING ME AND TELLING ME IT IS ON BACKORDER. THEY HAVE PROVIDED ME WITH A LOANER. CORPORATE SUBARU PERSONNEL HAVE ALSO CONTACTED ME CONCERNED ABOUT THIS ISSUE. AS OF TODAY 10/18/18 SUBARU AS NOT CORRECTED THE ISSUE.
Mfg Campaign: 11141206
Recall Date: Oct 18, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Corrective Action:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Additional Notes:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Mfg Campaign: 11141018
Recall Date: Oct 17, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Corrective Action:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Additional Notes:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Mfg Campaign: 11141018
Recall Date: Oct 17, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Corrective Action:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Additional Notes:
ACCIDENT 9/24/2017, 2017 SUBARU FORESTER, 11,000. MILES. DRIVING SLOWLY IN A SHOPPING PARKING LOT, ON A DRY SUNNY MORNING, AROUND 10 AM, AFTER PUSHING ON THE BRAKES MY CAR ACCELERATED. MY CAR RAN ON IT'S OWN WHEN TURNED OFF, THEN I PUT IT IN PARK, IT LUNGED OVER A CEMENT PLANTER, ON OFF AND PUT IN PARK, IT HIT A TREE A FEW TIMES BEFORE IT STOPPED ITSELF. THERE WAS BUMPER DAMAGE. GEICO MY INSURER ADVISED ME TO TAKE IT TO PRESTIGE AUTO, IN MISSION VIEJO, CA THE BRAKES AND CAUSE OF CAR ACCELERATION WAS NOT WORKED ON, THE INSURANCE COMPANY ACTED UNETHICALLY, THEY DIDN'T CARE IF I GOT INTO ANOTHER ACCIDENT, THEY WITHHELD INFORMATION AND URGED ME TO TAKE THE CAR. I HAD IT TOWED TO THE DEALERSHIP I BOUGHT IT FROM, THEY CHECKED AND WOULD NOT TAKE RESPONSIBILITY, I CONTACTED SUBARU OF AMERICA, AND I AM WAITING ON THEM TO INSPECT THE MANUFACTURER DEFECT.
Mfg Campaign: 11141018
Recall Date: Oct 17, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Corrective Action:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Additional Notes:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Mfg Campaign: 11140691
Recall Date: Oct 16, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Corrective Action:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Additional Notes:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Mfg Campaign: 11140691
Recall Date: Oct 16, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Corrective Action:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Additional Notes:
LESS THAN ONE YEAR AFTER PURCHASE OF A NEW 2017 SUBARU FORESTER I NOTED PERIODICALLY THE PASSENGER AIRBAG FAILURE LIGHT WOULD TURN ON AND STAY ON WHEN A PASSENGER WAS IN THE PASSENGER SEAT. THIS DID NOT OCCUR IMMEDIATELY ON SEATING OF THE PASSENGER AND WAS SPORADIC. IT OCCURRED BOTH IN MOTION AND WHILE THE VEHICLE WAS NOT IN MOTION. ONCE LIT IT REMAINED SO UNTIL 2 OR 3 NEW RESTARTS. TAKEN TO DEALER THEY FOUND A CODE VERIFYING THE COMPLAINT. TOLD IT WAS DUE TO A CELLPHONE ON THE SEAT. CELLPHONE REMOVED. SAME PROBLEM. TOOK IT BACK TO DEALER HELD FOR A COUPLE OF DAYS AND TOLD A SPECIALIST IN CODES INDICATED THAT IT WAS DUE TO USB CELL PHONE WIRE. THIS WAS NOT AN ACCEPTABLE EXPLANATION. THIS RESULTED IN THEIR SPECIALIST REVIEWING THEIR CODE READING AGAIN. THEY INDICATED A SENSOR FAILURE AND THAT THE PART WOULD TAKE ABOUT A MONTH TO OBTAIN. I COULD DRIVE THE CAR IN THE INTERIM INCLUDING WITH A PASSENGER.. I THEREFORE REQUESTED WRITTEN CERTIFICATION OF THE SAFETY OF THE PASSENGER SEAT REGARDING THE AIRBAG. THIS RESULTED IN A RENTAL CAR WHICH I HAVE HAD FOR 7 WEEKS. CALLED 2 WEEKS AGO WITH THE RESPONSE THAT THEY WERE WAITING FOR A NEW AIRBAG. I WANT TO BE CERTAIN THAT THE NTSB IS AWARE THAT THERE MAY BE A PROBLEM WITH SUBARU AIRBAGS IN THE 2017 FORESTER. HOW THIS POTENTIAL PROBLEM IS DEALT WITH IS ALSO A CONCERN. IS A RECALL IN ORDER? *JS THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW VEHICLE AS A SETTLEMENT. *JS *JS
Mfg Campaign: 11140691
Recall Date: Oct 16, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Corrective Action:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Additional Notes:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Mfg Campaign: 11132690
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Corrective Action:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Additional Notes:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Mfg Campaign: 11132690
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Corrective Action:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Additional Notes:
ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.
Mfg Campaign: 11132690
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLES BATTERY HAS SLOW CRANKING POWER, SINCE NEW CURRANT MILES ARE 47,800 TODAY VEHICLES SLOW TO START ,ONCE STARTED ALL ENGINE WARNING LIGHTS ILLUMINATE AND STAY ON AND VEHICLE WILL NOT DRIVE IN FORWARD OR REVERSE, REPLACED BATTERY WITH NEW AND VEHICLE STARTED NORMAL AND STRONG, PUT INTO DRIVE AND VEHICLE DROVE NORMAL, PUT INTO REVERSE AND AGAIN VEHICLE WILL NOT DRIVE FORWARD OR REVERSES, VEHICLE IN IN DEALERSHIP REPAIR FACILITIES AT THIS TIME, PROBLEM UNKNOWN,
Corrective Action:
VEHICLES BATTERY HAS SLOW CRANKING POWER, SINCE NEW CURRANT MILES ARE 47,800 TODAY VEHICLES SLOW TO START ,ONCE STARTED ALL ENGINE WARNING LIGHTS ILLUMINATE AND STAY ON AND VEHICLE WILL NOT DRIVE IN FORWARD OR REVERSE, REPLACED BATTERY WITH NEW AND VEHICLE STARTED NORMAL AND STRONG, PUT INTO DRIVE AND VEHICLE DROVE NORMAL, PUT INTO REVERSE AND AGAIN VEHICLE WILL NOT DRIVE FORWARD OR REVERSES, VEHICLE IN IN DEALERSHIP REPAIR FACILITIES AT THIS TIME, PROBLEM UNKNOWN,
Additional Notes:
VEHICLES BATTERY HAS SLOW CRANKING POWER, SINCE NEW CURRANT MILES ARE 47,800 TODAY VEHICLES SLOW TO START ,ONCE STARTED ALL ENGINE WARNING LIGHTS ILLUMINATE AND STAY ON AND VEHICLE WILL NOT DRIVE IN FORWARD OR REVERSE, REPLACED BATTERY WITH NEW AND VEHICLE STARTED NORMAL AND STRONG, PUT INTO DRIVE AND VEHICLE DROVE NORMAL, PUT INTO REVERSE AND AGAIN VEHICLE WILL NOT DRIVE FORWARD OR REVERSES, VEHICLE IN IN DEALERSHIP REPAIR FACILITIES AT THIS TIME, PROBLEM UNKNOWN,
Mfg Campaign: 11131707
Recall Date: Sep 26, 2018
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