Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HAVE A 2017 FORESTER SUBARU 2.5I WITH 12,548 MILES. THE SUV WILL RANDOMLY JERK, JUMP AND HAS STALLED IN HWY & CITY TRAFFIC TWICE. OTHER TIMES IT WILL HESITATE AND SEEM TO SHIFT OUT OF GEAR FOR 30 OR MORE SECONDS. IT SEEMS TO OCCUR WITHIN A COUPLE OF MILES AFTER DRIVING. MOSTLY AFTER MAKING A TURN. ALSO WE CAN FEEL HESITATIONS, TRANSMISSION SHIFTING WHEN DRIVING AT SPEEDS OF 40 TO 65 MILES. THIS HAS BEEN A MINOR PROBLEM THE LAST FOUR MONTHS UNTIL THE SUV STOPPED TWICE IN TRAFFIC. UNTIL IT STOPPED IN TRAFFIC ONLINE RESEARCH "PROBLEMS WITH 2017 SUBARU" (PLEASE CHECK THIS OUT) INDICATES THIS IS A CVS TRANSMISSION PROBLEM. NUMEROUS COMPLAINTS VERIFY THAT IT IS MOST LIKELY A TRANSMISSION GLITCH . I TOOK THE SUV TO THE DEALER'S SERVICE DEPT. THEIR TESTS DID NOT INDICATE THE PROBLEM. WE DRIVE OUR GRANDCHILDREN TO NUMEROUS ACTIVITIES. WE WILL NOT DO SO AS WE DO NOT WANT TO RISK THEIR SAFETY, HAVING THE CAR STOP WHILE DRIVING IN TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. WE NO LONGER FEEL SAFE DRIVING THE CAR UNTIL THIS ISSUE CAN BE FOUND. PLEASE LOOK INTO THIS AS IT MAY PUT OTHERS IN HARMS WAY.
Corrective Action:
WE HAVE A 2017 FORESTER SUBARU 2.5I WITH 12,548 MILES. THE SUV WILL RANDOMLY JERK, JUMP AND HAS STALLED IN HWY & CITY TRAFFIC TWICE. OTHER TIMES IT WILL HESITATE AND SEEM TO SHIFT OUT OF GEAR FOR 30 OR MORE SECONDS. IT SEEMS TO OCCUR WITHIN A COUPLE OF MILES AFTER DRIVING. MOSTLY AFTER MAKING A TURN. ALSO WE CAN FEEL HESITATIONS, TRANSMISSION SHIFTING WHEN DRIVING AT SPEEDS OF 40 TO 65 MILES. THIS HAS BEEN A MINOR PROBLEM THE LAST FOUR MONTHS UNTIL THE SUV STOPPED TWICE IN TRAFFIC. UNTIL IT STOPPED IN TRAFFIC ONLINE RESEARCH "PROBLEMS WITH 2017 SUBARU" (PLEASE CHECK THIS OUT) INDICATES THIS IS A CVS TRANSMISSION PROBLEM. NUMEROUS COMPLAINTS VERIFY THAT IT IS MOST LIKELY A TRANSMISSION GLITCH . I TOOK THE SUV TO THE DEALER'S SERVICE DEPT. THEIR TESTS DID NOT INDICATE THE PROBLEM. WE DRIVE OUR GRANDCHILDREN TO NUMEROUS ACTIVITIES. WE WILL NOT DO SO AS WE DO NOT WANT TO RISK THEIR SAFETY, HAVING THE CAR STOP WHILE DRIVING IN TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. WE NO LONGER FEEL SAFE DRIVING THE CAR UNTIL THIS ISSUE CAN BE FOUND. PLEASE LOOK INTO THIS AS IT MAY PUT OTHERS IN HARMS WAY.
Additional Notes:
WE HAVE A 2017 FORESTER SUBARU 2.5I WITH 12,548 MILES. THE SUV WILL RANDOMLY JERK, JUMP AND HAS STALLED IN HWY & CITY TRAFFIC TWICE. OTHER TIMES IT WILL HESITATE AND SEEM TO SHIFT OUT OF GEAR FOR 30 OR MORE SECONDS. IT SEEMS TO OCCUR WITHIN A COUPLE OF MILES AFTER DRIVING. MOSTLY AFTER MAKING A TURN. ALSO WE CAN FEEL HESITATIONS, TRANSMISSION SHIFTING WHEN DRIVING AT SPEEDS OF 40 TO 65 MILES. THIS HAS BEEN A MINOR PROBLEM THE LAST FOUR MONTHS UNTIL THE SUV STOPPED TWICE IN TRAFFIC. UNTIL IT STOPPED IN TRAFFIC ONLINE RESEARCH "PROBLEMS WITH 2017 SUBARU" (PLEASE CHECK THIS OUT) INDICATES THIS IS A CVS TRANSMISSION PROBLEM. NUMEROUS COMPLAINTS VERIFY THAT IT IS MOST LIKELY A TRANSMISSION GLITCH . I TOOK THE SUV TO THE DEALER'S SERVICE DEPT. THEIR TESTS DID NOT INDICATE THE PROBLEM. WE DRIVE OUR GRANDCHILDREN TO NUMEROUS ACTIVITIES. WE WILL NOT DO SO AS WE DO NOT WANT TO RISK THEIR SAFETY, HAVING THE CAR STOP WHILE DRIVING IN TRAFFIC COULD RESULT IN A SERIOUS ACCIDENT. WE NO LONGER FEEL SAFE DRIVING THE CAR UNTIL THIS ISSUE CAN BE FOUND. PLEASE LOOK INTO THIS AS IT MAY PUT OTHERS IN HARMS WAY.
Mfg Campaign: 11103515
Recall Date: Jun 22, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SRS AIRBAG SYSTEM LIGHT COMES ON INTERMITTENTLY SINCE MAY 2018. OCCURS WHILE THE CAR IS IN MOTION WITH OR WITHOUT FRONT PASSENGER. LIGHT WILL TURN ON SEVERAL HOURS INTO THE DRIVE OR AFTER SEVERAL MINUTES. USUALLY WHEN I START THE CAR THE LIGHT IS NOT ON. BY THE TIME I COULD GET TO THE DEALER THE LIGHT WAS NO LONGER ON. DEALER ADVISED THIS CAN HAPPEN IF THE SEAT GETS WET. OCCURRED WHEN THERE WAS NO RAIN, MY CLOTHING WASN'T WET, NO SPILLED DRINKS. STILL NOT RESOLVED AND I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT AIRBAGS ARE OFF. I CHOSE SUBARU DUE TO THEIR SAFETY RECORD.
Corrective Action:
SRS AIRBAG SYSTEM LIGHT COMES ON INTERMITTENTLY SINCE MAY 2018. OCCURS WHILE THE CAR IS IN MOTION WITH OR WITHOUT FRONT PASSENGER. LIGHT WILL TURN ON SEVERAL HOURS INTO THE DRIVE OR AFTER SEVERAL MINUTES. USUALLY WHEN I START THE CAR THE LIGHT IS NOT ON. BY THE TIME I COULD GET TO THE DEALER THE LIGHT WAS NO LONGER ON. DEALER ADVISED THIS CAN HAPPEN IF THE SEAT GETS WET. OCCURRED WHEN THERE WAS NO RAIN, MY CLOTHING WASN'T WET, NO SPILLED DRINKS. STILL NOT RESOLVED AND I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT AIRBAGS ARE OFF. I CHOSE SUBARU DUE TO THEIR SAFETY RECORD.
Additional Notes:
SRS AIRBAG SYSTEM LIGHT COMES ON INTERMITTENTLY SINCE MAY 2018. OCCURS WHILE THE CAR IS IN MOTION WITH OR WITHOUT FRONT PASSENGER. LIGHT WILL TURN ON SEVERAL HOURS INTO THE DRIVE OR AFTER SEVERAL MINUTES. USUALLY WHEN I START THE CAR THE LIGHT IS NOT ON. BY THE TIME I COULD GET TO THE DEALER THE LIGHT WAS NO LONGER ON. DEALER ADVISED THIS CAN HAPPEN IF THE SEAT GETS WET. OCCURRED WHEN THERE WAS NO RAIN, MY CLOTHING WASN'T WET, NO SPILLED DRINKS. STILL NOT RESOLVED AND I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT AIRBAGS ARE OFF. I CHOSE SUBARU DUE TO THEIR SAFETY RECORD.
Mfg Campaign: 11102823
Recall Date: Jun 20, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I PUT MY KEY IN TO START IT WONT TURN OVER IT TAKES 3-5 MINUTES WITH WORKING IT TO TURN OVER. THIS A YEAR OLD CAR AND IT DOES 3 TIMES A MONTH
Corrective Action:
WHEN I PUT MY KEY IN TO START IT WONT TURN OVER IT TAKES 3-5 MINUTES WITH WORKING IT TO TURN OVER. THIS A YEAR OLD CAR AND IT DOES 3 TIMES A MONTH
Additional Notes:
WHEN I PUT MY KEY IN TO START IT WONT TURN OVER IT TAKES 3-5 MINUTES WITH WORKING IT TO TURN OVER. THIS A YEAR OLD CAR AND IT DOES 3 TIMES A MONTH
Mfg Campaign: 11102261
Recall Date: Jun 18, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THERE IS AN INTERMITTENT PROBLEM WHERE THE PASSENGER AIR BAG IS DISABLED. I HAVE HAD THE DEALERSHIP LOOK AT THE PROBLEM AND THEY CLAIM SUBARU KNOWS ABOUT IT AND IT IS CAUSED BY A SENSOR GETTING WET IN SOME FASHION. THE FRONT PASSENGER SEAT IS NEVER WET WHEN THE PROBLEM OCCURS. MOST RECENTLY, TODAY, JUNE 10TH 2018 THE FRONT PASSENGER AIRBAG DISABLED LIGHT CAME ON WHILE DRIVING IN DRY CONDITIONS AND NO BEVERAGE OR MOISTURE OF ANY KIND WAS IN THE CAR. THIS IS ALWAYS THE CASE. AFTER I PARK THE CAR, TURN IT OFF, HAVE THE PASSENGER EXIT THE VEHICLE AND GET BACK IN THE SYSTEM IS FINE AGAIN. I FIND IT INCREDULOUS THAT I HAVE A 16 MONTH OLD CAR THAT THIS HAPPENS REPEATEDLY IN. I HAVE MADE THE DEALER AWARE TWICE AND THEY SIMPLY LIST MY SUBARU MAINTENANCE RECORDS AS ROUTINE AND NEVER SHOW THE DETAILED REASON MY CAR WAS TAKEN IN. I AM AFRAID THERE WILL COME A TIME WHEN THE SYSTEM WILL STAY DISABLED AND I WILL HAVE TO HAVE MY WIFE RIDE IN THE BACK SEAT. THE PROBLEM IS THERE ARE ONLY 2 OF US IN OUR FAMILY AND I SOMETIMES HAVE THE REAR SEATS FOLDED DOWN AND THE CARGO AREA IS FULL. THERE WOULD BE NO SAFE PLACE LEFT FOR HER TO BE SEATED IN THE VEHICLE. IF THE NHTSA REQUIRES AIRBAGS IT SHOULD REQUIRE THE MANUFACTURER TO MAKE SURE THE SYSTEM IS NOT DEFECTIVE. I HAVE THE SUBARU STARLINK SYSTEM AND RECEIVED AN EMAIL TODAY THAT THEY WERE NOTIFIED OF THE AIRBAG SYSTEM ISSUE. THE VEHICLE IS ALWAYS IN MOTION WHEN THIS OCCURS AND IS EITHER ON A CITY STREET OR HIGHWAY. IT HAS OCCURRED NO LESS THAN 8 TIMES AND THE DEALERSHIP HAS BEEN MADE AWARE TWICE PRIOR TO TODAY.
Corrective Action:
THERE IS AN INTERMITTENT PROBLEM WHERE THE PASSENGER AIR BAG IS DISABLED. I HAVE HAD THE DEALERSHIP LOOK AT THE PROBLEM AND THEY CLAIM SUBARU KNOWS ABOUT IT AND IT IS CAUSED BY A SENSOR GETTING WET IN SOME FASHION. THE FRONT PASSENGER SEAT IS NEVER WET WHEN THE PROBLEM OCCURS. MOST RECENTLY, TODAY, JUNE 10TH 2018 THE FRONT PASSENGER AIRBAG DISABLED LIGHT CAME ON WHILE DRIVING IN DRY CONDITIONS AND NO BEVERAGE OR MOISTURE OF ANY KIND WAS IN THE CAR. THIS IS ALWAYS THE CASE. AFTER I PARK THE CAR, TURN IT OFF, HAVE THE PASSENGER EXIT THE VEHICLE AND GET BACK IN THE SYSTEM IS FINE AGAIN. I FIND IT INCREDULOUS THAT I HAVE A 16 MONTH OLD CAR THAT THIS HAPPENS REPEATEDLY IN. I HAVE MADE THE DEALER AWARE TWICE AND THEY SIMPLY LIST MY SUBARU MAINTENANCE RECORDS AS ROUTINE AND NEVER SHOW THE DETAILED REASON MY CAR WAS TAKEN IN. I AM AFRAID THERE WILL COME A TIME WHEN THE SYSTEM WILL STAY DISABLED AND I WILL HAVE TO HAVE MY WIFE RIDE IN THE BACK SEAT. THE PROBLEM IS THERE ARE ONLY 2 OF US IN OUR FAMILY AND I SOMETIMES HAVE THE REAR SEATS FOLDED DOWN AND THE CARGO AREA IS FULL. THERE WOULD BE NO SAFE PLACE LEFT FOR HER TO BE SEATED IN THE VEHICLE. IF THE NHTSA REQUIRES AIRBAGS IT SHOULD REQUIRE THE MANUFACTURER TO MAKE SURE THE SYSTEM IS NOT DEFECTIVE. I HAVE THE SUBARU STARLINK SYSTEM AND RECEIVED AN EMAIL TODAY THAT THEY WERE NOTIFIED OF THE AIRBAG SYSTEM ISSUE. THE VEHICLE IS ALWAYS IN MOTION WHEN THIS OCCURS AND IS EITHER ON A CITY STREET OR HIGHWAY. IT HAS OCCURRED NO LESS THAN 8 TIMES AND THE DEALERSHIP HAS BEEN MADE AWARE TWICE PRIOR TO TODAY.
Additional Notes:
THERE IS AN INTERMITTENT PROBLEM WHERE THE PASSENGER AIR BAG IS DISABLED. I HAVE HAD THE DEALERSHIP LOOK AT THE PROBLEM AND THEY CLAIM SUBARU KNOWS ABOUT IT AND IT IS CAUSED BY A SENSOR GETTING WET IN SOME FASHION. THE FRONT PASSENGER SEAT IS NEVER WET WHEN THE PROBLEM OCCURS. MOST RECENTLY, TODAY, JUNE 10TH 2018 THE FRONT PASSENGER AIRBAG DISABLED LIGHT CAME ON WHILE DRIVING IN DRY CONDITIONS AND NO BEVERAGE OR MOISTURE OF ANY KIND WAS IN THE CAR. THIS IS ALWAYS THE CASE. AFTER I PARK THE CAR, TURN IT OFF, HAVE THE PASSENGER EXIT THE VEHICLE AND GET BACK IN THE SYSTEM IS FINE AGAIN. I FIND IT INCREDULOUS THAT I HAVE A 16 MONTH OLD CAR THAT THIS HAPPENS REPEATEDLY IN. I HAVE MADE THE DEALER AWARE TWICE AND THEY SIMPLY LIST MY SUBARU MAINTENANCE RECORDS AS ROUTINE AND NEVER SHOW THE DETAILED REASON MY CAR WAS TAKEN IN. I AM AFRAID THERE WILL COME A TIME WHEN THE SYSTEM WILL STAY DISABLED AND I WILL HAVE TO HAVE MY WIFE RIDE IN THE BACK SEAT. THE PROBLEM IS THERE ARE ONLY 2 OF US IN OUR FAMILY AND I SOMETIMES HAVE THE REAR SEATS FOLDED DOWN AND THE CARGO AREA IS FULL. THERE WOULD BE NO SAFE PLACE LEFT FOR HER TO BE SEATED IN THE VEHICLE. IF THE NHTSA REQUIRES AIRBAGS IT SHOULD REQUIRE THE MANUFACTURER TO MAKE SURE THE SYSTEM IS NOT DEFECTIVE. I HAVE THE SUBARU STARLINK SYSTEM AND RECEIVED AN EMAIL TODAY THAT THEY WERE NOTIFIED OF THE AIRBAG SYSTEM ISSUE. THE VEHICLE IS ALWAYS IN MOTION WHEN THIS OCCURS AND IS EITHER ON A CITY STREET OR HIGHWAY. IT HAS OCCURRED NO LESS THAN 8 TIMES AND THE DEALERSHIP HAS BEEN MADE AWARE TWICE PRIOR TO TODAY.
Mfg Campaign: 11100798
Recall Date: Jun 10, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE VEHICLE INADVERTENTLY ACCELERATED RAPIDLY AFTER THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND STRUCK TWO VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. PLANET SUBARU IN HANOVER, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE VEHICLE INADVERTENTLY ACCELERATED RAPIDLY AFTER THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND STRUCK TWO VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. PLANET SUBARU IN HANOVER, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING 5 MPH, THE VEHICLE INADVERTENTLY ACCELERATED RAPIDLY AFTER THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH AND STRUCK TWO VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. PLANET SUBARU IN HANOVER, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11099947
Recall Date: Jun 5, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Corrective Action:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Additional Notes:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Mfg Campaign: 11098426
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Corrective Action:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Additional Notes:
I HAVE A TOTAL OF ELECTRICAL POWER LOST FOR 7 TIMES. 2 TIMES WHILE DRIVING I EXPERIENCE ALL ELECTRICAL LOST WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO PULL OVER TO THE SIDE AND WAS ABLE TO JUMP STARTED THE CAR WITH A JUMPER BATTERY 5 MINUTES LATER. OTHER 5 TIMES IT HAPPENED WHEN I TRY TO START THE CAR AND I DID NOT GET ANY ELECTRICAL POWER AT ALL. I TOOK THE CAR TO THE DEALER TWICE AND THEY CHANGE/FIX THE CAR GROUND THE FIRST TIME THAT I LOST ELECTRICAL POWER. THEN THEY CHANGE THE BATTERY AFTER 5 ELECTRICAL POWER FAILURES. I AM ABOUT TO BRING IT IN FOR THE 7TH TIME FOR THEM TO LOOK AT IT. I AM TOTALLY LOST CONFIDENT AND NO LONGER FEEL COMFORTABLE OR FEEL SAFE DRIVING MY TWO BOYS ON THIS CAR.
Mfg Campaign: 11098426
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Corrective Action:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Additional Notes:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Mfg Campaign: 11098276
Recall Date: May 28, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Corrective Action:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Additional Notes:
EXTREME HESITATION FROM STANDING STOP GOING STRAIGHT AHEAD AND TURNING. AT 5 SEPARATE INSTANCES THE CAR CAME TO A COMPLETE ROLLING STOP WITH NO ACCELERATION. AFTER 5 TO 7 SECONDS THE CAR FINALLY ACCELERATED . WHEN TURNING WITH PLENTY OF ROOM, FOR THEM, ONCOMING CARS BLARED THEIR HORNS, MISSING ME BY A FEW FEET. SOMEONE IS SHURELY HEADED FOR A HOSPITAL OR FUNERAL HOME ON THIS PROBLEM. BOTH NHTSA AND SUBARU HAVE BEEN WARNED NUMEROUS TIMES WITH NO RESULT FOR RECALL,REPAIR OR REPLACEMENT. DEALERS ARE SAYING THEY CAN'T FIND A PROBLEM. THIS PROBLEM HAS BEEN ONGOING FOR YEARS NOW. MAYBE EVERYONE'S FIRST STOP SHOULD BE AT YOUR STATE ATTORNEY GENERALS OFFICE IF WE DON'T GET RESULTS FROM EITHER OF YOU SOON.
Mfg Campaign: 11098276
Recall Date: May 28, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING LINES/CONDENSER IS DEFECTIVE IN 2017 FORRESTER. FIRM SHOULD BE CONDUCTING A RECALL, BUT HAS NOT. DEALERSHIP INDICATED THAT THIS IS KNOWN PROBLEM WITH THIS MAKE AND MODEL.
Corrective Action:
AIR CONDITIONING LINES/CONDENSER IS DEFECTIVE IN 2017 FORRESTER. FIRM SHOULD BE CONDUCTING A RECALL, BUT HAS NOT. DEALERSHIP INDICATED THAT THIS IS KNOWN PROBLEM WITH THIS MAKE AND MODEL.
Additional Notes:
AIR CONDITIONING LINES/CONDENSER IS DEFECTIVE IN 2017 FORRESTER. FIRM SHOULD BE CONDUCTING A RECALL, BUT HAS NOT. DEALERSHIP INDICATED THAT THIS IS KNOWN PROBLEM WITH THIS MAKE AND MODEL.
Mfg Campaign: 11097994
Recall Date: May 25, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON APRIL 22, 2018, MY 2017 FORESTER WITH 22,000 MILES ON IT STALLED IN THE CARPOOL LANE OF A BUSY LA FREEWAY (THE 405 SOUTHBOUND NEAR LAX) AT 4:20 P.M. TRAFFIC IN THE LANE HAD COME TO A COMPLETE STOP AND WHEN IT PICKED UP AGAIN, THE ENGINE STALLED. I IMMEDIATELY CALLED 911. CHP ARRIVED 20 MINUTES LATER AND PUSHED ME TO THE SIDE OF THE ROAD. A TOW TRUCK THEN TOWED MY VEHICLE 47 MILES TO IRVINE SUBARU WHERE THE FOLLOWING DAY I WAS ADVISED THAT THEIR MECHANICS FOUND NOTHING WRONG WITH THE CAR IN SPITE OF THE LOSS OF POWER WHICH JEOPARDIZED MY SAFETY AND THAT OF MY PASSENGER. IT SHOULD BE MENTIONED THAT WHEN THIS EVENT OCCURRED, MY LOW FUEL LIGHT HAD NOT ALERTED ME TO THE FACT THAT MY FUEL LEVEL WAS LOW; MY ON-BOARD COMPUTER INDICATED I STILL HAD 80 MILES UNTIL EMPTY AND THE FUEL GAUGE DISPLAYED ONE BAR. IN ADDITION, I CAN STATE WITH 100% CERTAINTY THAT MY TANK WAS NOT EMPTY AS THE TOW TRUCK DRIVER WAS ABLE TO RESTART THE ENGINE AND IN FACT DROVE IT UP ON THE FLATBED OF HIS TRUCK WHEN HE LOADED IT THERE. AS A RESULT OF THIS INCIDENT, I HAVE LOST FAITH IN THE SAFETY OF MY VEHICLE AND AM LEERY OF DRIVING IT LONG DISTANCES FROM HOME; A RESULT THAT IS UNACCEPTABLE TO ME GIVEN THAT THIS VEHICLE IS ONLY A YEAR-AND-A-HALF OLD. THE ONLY PHOTO I HAVE IS ONE OF MY VEHICLE LOADED ON THE TOW TRUCK AT THE TIME OF TOWING.
Corrective Action:
ON APRIL 22, 2018, MY 2017 FORESTER WITH 22,000 MILES ON IT STALLED IN THE CARPOOL LANE OF A BUSY LA FREEWAY (THE 405 SOUTHBOUND NEAR LAX) AT 4:20 P.M. TRAFFIC IN THE LANE HAD COME TO A COMPLETE STOP AND WHEN IT PICKED UP AGAIN, THE ENGINE STALLED. I IMMEDIATELY CALLED 911. CHP ARRIVED 20 MINUTES LATER AND PUSHED ME TO THE SIDE OF THE ROAD. A TOW TRUCK THEN TOWED MY VEHICLE 47 MILES TO IRVINE SUBARU WHERE THE FOLLOWING DAY I WAS ADVISED THAT THEIR MECHANICS FOUND NOTHING WRONG WITH THE CAR IN SPITE OF THE LOSS OF POWER WHICH JEOPARDIZED MY SAFETY AND THAT OF MY PASSENGER. IT SHOULD BE MENTIONED THAT WHEN THIS EVENT OCCURRED, MY LOW FUEL LIGHT HAD NOT ALERTED ME TO THE FACT THAT MY FUEL LEVEL WAS LOW; MY ON-BOARD COMPUTER INDICATED I STILL HAD 80 MILES UNTIL EMPTY AND THE FUEL GAUGE DISPLAYED ONE BAR. IN ADDITION, I CAN STATE WITH 100% CERTAINTY THAT MY TANK WAS NOT EMPTY AS THE TOW TRUCK DRIVER WAS ABLE TO RESTART THE ENGINE AND IN FACT DROVE IT UP ON THE FLATBED OF HIS TRUCK WHEN HE LOADED IT THERE. AS A RESULT OF THIS INCIDENT, I HAVE LOST FAITH IN THE SAFETY OF MY VEHICLE AND AM LEERY OF DRIVING IT LONG DISTANCES FROM HOME; A RESULT THAT IS UNACCEPTABLE TO ME GIVEN THAT THIS VEHICLE IS ONLY A YEAR-AND-A-HALF OLD. THE ONLY PHOTO I HAVE IS ONE OF MY VEHICLE LOADED ON THE TOW TRUCK AT THE TIME OF TOWING.
Additional Notes:
ON APRIL 22, 2018, MY 2017 FORESTER WITH 22,000 MILES ON IT STALLED IN THE CARPOOL LANE OF A BUSY LA FREEWAY (THE 405 SOUTHBOUND NEAR LAX) AT 4:20 P.M. TRAFFIC IN THE LANE HAD COME TO A COMPLETE STOP AND WHEN IT PICKED UP AGAIN, THE ENGINE STALLED. I IMMEDIATELY CALLED 911. CHP ARRIVED 20 MINUTES LATER AND PUSHED ME TO THE SIDE OF THE ROAD. A TOW TRUCK THEN TOWED MY VEHICLE 47 MILES TO IRVINE SUBARU WHERE THE FOLLOWING DAY I WAS ADVISED THAT THEIR MECHANICS FOUND NOTHING WRONG WITH THE CAR IN SPITE OF THE LOSS OF POWER WHICH JEOPARDIZED MY SAFETY AND THAT OF MY PASSENGER. IT SHOULD BE MENTIONED THAT WHEN THIS EVENT OCCURRED, MY LOW FUEL LIGHT HAD NOT ALERTED ME TO THE FACT THAT MY FUEL LEVEL WAS LOW; MY ON-BOARD COMPUTER INDICATED I STILL HAD 80 MILES UNTIL EMPTY AND THE FUEL GAUGE DISPLAYED ONE BAR. IN ADDITION, I CAN STATE WITH 100% CERTAINTY THAT MY TANK WAS NOT EMPTY AS THE TOW TRUCK DRIVER WAS ABLE TO RESTART THE ENGINE AND IN FACT DROVE IT UP ON THE FLATBED OF HIS TRUCK WHEN HE LOADED IT THERE. AS A RESULT OF THIS INCIDENT, I HAVE LOST FAITH IN THE SAFETY OF MY VEHICLE AND AM LEERY OF DRIVING IT LONG DISTANCES FROM HOME; A RESULT THAT IS UNACCEPTABLE TO ME GIVEN THAT THIS VEHICLE IS ONLY A YEAR-AND-A-HALF OLD. THE ONLY PHOTO I HAVE IS ONE OF MY VEHICLE LOADED ON THE TOW TRUCK AT THE TIME OF TOWING.
Mfg Campaign: 11092568
Recall Date: May 8, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Corrective Action:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Additional Notes:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Mfg Campaign: 11092294
Recall Date: May 7, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Corrective Action:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Additional Notes:
AFTER BACKING UP, I REMOVED MY FOOT FROM THE BRAKE, PUT THE CAR IN DRIVE AND LIGHTLY TOUCHED THE ACCELERATOR (I WAS IN A SMALL PARKING LOT). THE ACCELERATOR LEFT MY FOOT AND FULLY DEPRESSED BY ITSELF WHICH CAUSED AN ACCIDENT.
Mfg Campaign: 11092294
Recall Date: May 7, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Corrective Action:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Additional Notes:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Mfg Campaign: 11091464
Recall Date: May 2, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Corrective Action:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Additional Notes:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Mfg Campaign: 11091464
Recall Date: May 2, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Corrective Action:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Additional Notes:
SRS AIRBAG SYSTEM NEEDS TO BE CHECKED LIGHT IS ON AND PASSAGE AIR BAG OFF INDICATOR SHOWS OFF. THE DEALERSHIP ORDERED REPLACEMENT PART WHICH HAS BEEN ON BACK ORDER SINCE SEPT. 9, 2017. PROBLEM STARTED IN SEPT. 2017, OCCASIONALLY WHEN A PASSENGER WAS IN THE FRONT SEAT AND VEHICLE HIT A BUMP, THE SRS SHOWED WARNING INDICATOR AND PASSENGER AIRBAG TURNED OFF. SYSTEM WOULD RESET WHEN VEHICLE WAS RESTARTED, BUT WOULD OCCASIONALLY DUPLICATE THE PROBLEM. TOOK VEHICLE TO DEALERSHIP ON SEPT. 9, THEY SAID THEY ORDERED PART AND WOULD CALL ME WHEN PART ARRIVED. I DIDN'T HEAR BACK FROM DEALERSHIP, SO CALLED THEM ON OCT. 26. THEY SAID PART WOULD BE IN AND I DROPPED VEHICLE OFF FOR SCHEDULED SERVICE FOR OCT. 31. ON NOV. 3 AFTER NOT HEARING FROM DEALER, I CALLED TO SEE WHY SERVICE NOT COMPLETED YET, AND WAS TOLD PART WAS STILL ON BACK ORDER, SHOULD BE IN SOMETIME IN DEC. THE SRS AIRBAG SYSTEM WORKED FINE AND NO PROBLEM UNTIL THE END OF FEB, 2018. THE RANDOM SRS WARNING INDICATOR WHEN PASSENGER WAS IN THE FRONT SEAT AND HITTING A BUMP STARTED REOCCURRING AGAIN. I HAVE CALLED THE DEALERSHIP AGAIN NUMEROUS TIMES, AND PART IS STILL ON BACKORDER. NOW THE SRS AIRBAG SYSTEM NEEDS TO BE CHECK INDICATOR IS ON ALL THE TIME, REGARDLESS IF A PASSENGER IS IN THE SEAT OR NOT. I CALLED THE DEALERSHIP ON APRIL 24 AND THEY WERE GOING TO ESCALATE THE PART ORDER AND GET BACK TO ME. AS OF MAY 2 I HAVE NOT HEARD BACK, AND SRS AIRBAG SYSTEM IS NOT WORKING.
Mfg Campaign: 11091464
Recall Date: May 2, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE EXPERIENCED MULTIPLE ISSUES WITH NOW 2 REPLACEMENT WINDOWS ON MY 2017 FORESTER FOR WHAT I BELIEVE TO BE RELATED TO LOW QUALITY GLASS THAT SUBARU IS USING. GLASS DAMAGE - 1.7.18 - SMALL CHIP WHILE VEHICLE WAS MOVING FROM ROAD DEBRIS. DRIVING ON I-25 SOUTH IN CO - REPAIRED / CHIP FILLED BY SAFELITE GLASS DAMAGE - 2.5.18 - SMALL CHIP NEAR CENTER TOP THAT EXPANDED INTO A 2 FOOT CRACK. CHIP / CRACK OCCURED WHILE VEHICLE WAS IN MOTION. WAS DRIVING ON ROUTE 6 EAST. SAFELITE REPLACED THE GLASS WITH AN OEM / SUBARU PART GLASS DAMAGE - 3.31.18 - SMALL CHIP THE SIZE OF THE HEAD OF A PIN, OCCURED WHILE VEHICLE WAS IN MOTION. DRIVING ON I-25 IN CO LEFT LANE, NO VEHICLES IN FRONT, ONLY ONE VEHICLE TO MY RIGHT. RESULTED IN OVERNIGHT CRACKING OF OVER A FOOT LONG WHILE VEHICLE WAS PARKED REQUIRING MY WINDSHIELD TO BE REPLACED FOR A 2ND TIME.ALSO REPLACED BY SAFELITE THERE WERE SEVERAL ADDITIONAL SMALL CHIPS IN BETWEEN THE 1.7.18 AND 2.5.18 INCIDENT PRIOR TO THE WINDSHIELD BEING REPLACED.
Corrective Action:
I HAVE EXPERIENCED MULTIPLE ISSUES WITH NOW 2 REPLACEMENT WINDOWS ON MY 2017 FORESTER FOR WHAT I BELIEVE TO BE RELATED TO LOW QUALITY GLASS THAT SUBARU IS USING. GLASS DAMAGE - 1.7.18 - SMALL CHIP WHILE VEHICLE WAS MOVING FROM ROAD DEBRIS. DRIVING ON I-25 SOUTH IN CO - REPAIRED / CHIP FILLED BY SAFELITE GLASS DAMAGE - 2.5.18 - SMALL CHIP NEAR CENTER TOP THAT EXPANDED INTO A 2 FOOT CRACK. CHIP / CRACK OCCURED WHILE VEHICLE WAS IN MOTION. WAS DRIVING ON ROUTE 6 EAST. SAFELITE REPLACED THE GLASS WITH AN OEM / SUBARU PART GLASS DAMAGE - 3.31.18 - SMALL CHIP THE SIZE OF THE HEAD OF A PIN, OCCURED WHILE VEHICLE WAS IN MOTION. DRIVING ON I-25 IN CO LEFT LANE, NO VEHICLES IN FRONT, ONLY ONE VEHICLE TO MY RIGHT. RESULTED IN OVERNIGHT CRACKING OF OVER A FOOT LONG WHILE VEHICLE WAS PARKED REQUIRING MY WINDSHIELD TO BE REPLACED FOR A 2ND TIME.ALSO REPLACED BY SAFELITE THERE WERE SEVERAL ADDITIONAL SMALL CHIPS IN BETWEEN THE 1.7.18 AND 2.5.18 INCIDENT PRIOR TO THE WINDSHIELD BEING REPLACED.
Additional Notes:
I HAVE EXPERIENCED MULTIPLE ISSUES WITH NOW 2 REPLACEMENT WINDOWS ON MY 2017 FORESTER FOR WHAT I BELIEVE TO BE RELATED TO LOW QUALITY GLASS THAT SUBARU IS USING. GLASS DAMAGE - 1.7.18 - SMALL CHIP WHILE VEHICLE WAS MOVING FROM ROAD DEBRIS. DRIVING ON I-25 SOUTH IN CO - REPAIRED / CHIP FILLED BY SAFELITE GLASS DAMAGE - 2.5.18 - SMALL CHIP NEAR CENTER TOP THAT EXPANDED INTO A 2 FOOT CRACK. CHIP / CRACK OCCURED WHILE VEHICLE WAS IN MOTION. WAS DRIVING ON ROUTE 6 EAST. SAFELITE REPLACED THE GLASS WITH AN OEM / SUBARU PART GLASS DAMAGE - 3.31.18 - SMALL CHIP THE SIZE OF THE HEAD OF A PIN, OCCURED WHILE VEHICLE WAS IN MOTION. DRIVING ON I-25 IN CO LEFT LANE, NO VEHICLES IN FRONT, ONLY ONE VEHICLE TO MY RIGHT. RESULTED IN OVERNIGHT CRACKING OF OVER A FOOT LONG WHILE VEHICLE WAS PARKED REQUIRING MY WINDSHIELD TO BE REPLACED FOR A 2ND TIME.ALSO REPLACED BY SAFELITE THERE WERE SEVERAL ADDITIONAL SMALL CHIPS IN BETWEEN THE 1.7.18 AND 2.5.18 INCIDENT PRIOR TO THE WINDSHIELD BEING REPLACED.
Mfg Campaign: 11088976
Recall Date: Apr 19, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2017 SUBARU FORESTER. WHILE ATTEMPTING TO PULL THE VEHICLE INTO A PARKING SPACE, IT SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,120. *TT *TR
Corrective Action:
TL* THE CONTACT OWNED A 2017 SUBARU FORESTER. WHILE ATTEMPTING TO PULL THE VEHICLE INTO A PARKING SPACE, IT SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,120. *TT *TR
Additional Notes:
TL* THE CONTACT OWNED A 2017 SUBARU FORESTER. WHILE ATTEMPTING TO PULL THE VEHICLE INTO A PARKING SPACE, IT SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LEFT WRIST, WHICH REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,120. *TT *TR
Mfg Campaign: 11084047
Recall Date: Apr 9, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Corrective Action:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Additional Notes:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Mfg Campaign: 11083621
Recall Date: Apr 6, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Corrective Action:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Additional Notes:
THE PASSENGER AIRBAG PERIODICALLY TURNS OFF WITHOUT NOTICE. THE AIRBAG INDICATOR LIGHT SHOWS THAT THERE IS AN ISSUE AND SUBARU HAS CONTACTED US ABOUT THE ISSUE. WHEN WE TALKED TO THE DEALER THEY SAID IT WAS A KNOWN INTERFERENCE ISSUE RELATED TO CELL PHONES AND OTHER DEVICES AND THAT IF IT CONTINUES TO HAPPEN WE SHOULD BRING IT IN TO HAVE THE PASSENGER SEAT REPLACED. IT HAS CONTINUED TO HAPPEN PERIODICALLY. ONCE THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF, IT REMAINS THAT WAY UNTIL THE VEHICLE IS TURNED BACK ON. SOMETIMES IT IS ON WHEN YOU START THE CAR; SOMETIMES IT COMES ON QUICKLY, AND OTHER TIMES WE DRIVE FOR A LONG TIME AND EVEN GO WEEKS WITHOUT NOTICING IT. BASED ON THE FACT THAT THE COMPANY KNOWS ABOUT THIS AND THAT IT IS A SAFETY SYSTEM THAT IS AFFECTED, IT SEEMS LIKE IT SHOULD BE A RECALL.
Mfg Campaign: 11083621
Recall Date: Apr 6, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury