Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle wound not properly accelerate. The failure also occurred while accelerating from a complete stop. The vehicle was taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 150,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle wound not properly accelerate. The failure also occurred while accelerating from a complete stop. The vehicle was taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 150,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle wound not properly accelerate. The failure also occurred while accelerating from a complete stop. The vehicle was taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 150,000.
Mfg Campaign: 11612354
Recall Date: Sep 3, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Corrective Action:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Additional Notes:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Mfg Campaign: 11606645
Recall Date: Aug 5, 2024
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Corrective Action:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Additional Notes:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Mfg Campaign: 11606645
Recall Date: Aug 5, 2024
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Corrective Action:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Additional Notes:
Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.
Mfg Campaign: 11606645
Recall Date: Aug 5, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag warning light and blind spot failure warning lights are on and staying on.
Corrective Action:
Airbag warning light and blind spot failure warning lights are on and staying on.
Additional Notes:
Airbag warning light and blind spot failure warning lights are on and staying on.
Mfg Campaign: 11604314
Recall Date: Jul 24, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Airbag warning light and blind spot failure warning lights are on and staying on.
Corrective Action:
Airbag warning light and blind spot failure warning lights are on and staying on.
Additional Notes:
Airbag warning light and blind spot failure warning lights are on and staying on.
Mfg Campaign: 11604314
Recall Date: Jul 24, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while driving 60 MPH, the contact stated that all four wheels seized. The contact stated that the transmission had seized. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the driver of a big truck assisted by stopping the oncoming traffic. The contact stated that a tow truck and the Police arrived on the scene. The contact stated that the tow truck driver was unable to load the vehicle onto the tow truck. The tow truck driver had to drag the vehicle onto the tow truck. The vehicle was towed to an independent mechanic; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while driving 60 MPH, the contact stated that all four wheels seized. The contact stated that the transmission had seized. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the driver of a big truck assisted by stopping the oncoming traffic. The contact stated that a tow truck and the Police arrived on the scene. The contact stated that the tow truck driver was unable to load the vehicle onto the tow truck. The tow truck driver had to drag the vehicle onto the tow truck. The vehicle was towed to an independent mechanic; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while driving 60 MPH, the contact stated that all four wheels seized. The contact stated that the transmission had seized. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the driver of a big truck assisted by stopping the oncoming traffic. The contact stated that a tow truck and the Police arrived on the scene. The contact stated that the tow truck driver was unable to load the vehicle onto the tow truck. The tow truck driver had to drag the vehicle onto the tow truck. The vehicle was towed to an independent mechanic; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11604364
Recall Date: Jul 24, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger side airbag alert for not working. Came on was repaired by dealer came on again. Dealer says part needed not currently available. Part needed is the passenger seat.
Corrective Action:
Passenger side airbag alert for not working. Came on was repaired by dealer came on again. Dealer says part needed not currently available. Part needed is the passenger seat.
Additional Notes:
Passenger side airbag alert for not working. Came on was repaired by dealer came on again. Dealer says part needed not currently available. Part needed is the passenger seat.
Mfg Campaign: 11603720
Recall Date: Jul 22, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see many, many reports of this happening with Subarus. There really should be a recall for the issue as Subaru identified the problem in 2018.
Corrective Action:
Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see many, many reports of this happening with Subarus. There really should be a recall for the issue as Subaru identified the problem in 2018.
Additional Notes:
Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see many, many reports of this happening with Subarus. There really should be a recall for the issue as Subaru identified the problem in 2018.
Mfg Campaign: 11595706
Recall Date: Jun 21, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cracked windshield for no reason
Corrective Action:
Cracked windshield for no reason
Additional Notes:
Cracked windshield for no reason
Mfg Campaign: 11594737
Recall Date: Jun 17, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
The contact owns a 2017 Subaru Forester. The contact stated while starting the vehicle, the SRS warning light illuminated when a passenger entered the vehicle. The contact stated that the vehicle was repaired from a previous recall with the OCS wiring harness. The vehicle was taken to the dealer where it was diagnosed as a failure with the OCS Mat sensor/seat bottom which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 107,784.
Corrective Action:
The contact owns a 2017 Subaru Forester. The contact stated while starting the vehicle, the SRS warning light illuminated when a passenger entered the vehicle. The contact stated that the vehicle was repaired from a previous recall with the OCS wiring harness. The vehicle was taken to the dealer where it was diagnosed as a failure with the OCS Mat sensor/seat bottom which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 107,784.
Additional Notes:
The contact owns a 2017 Subaru Forester. The contact stated while starting the vehicle, the SRS warning light illuminated when a passenger entered the vehicle. The contact stated that the vehicle was repaired from a previous recall with the OCS wiring harness. The vehicle was taken to the dealer where it was diagnosed as a failure with the OCS Mat sensor/seat bottom which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 107,784.
Mfg Campaign: 11594391
Recall Date: Jun 14, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Front Passenger airbag sensor fault causing airbag to be turned off despite unit having been repaired under recall 19V-701. Occurs approximately 50% of the time after starting car and appropriate adult weight passenger sits in front seat. Has occurred on at least 3 occasions in last week.
Corrective Action:
Front Passenger airbag sensor fault causing airbag to be turned off despite unit having been repaired under recall 19V-701. Occurs approximately 50% of the time after starting car and appropriate adult weight passenger sits in front seat. Has occurred on at least 3 occasions in last week.
Additional Notes:
Front Passenger airbag sensor fault causing airbag to be turned off despite unit having been repaired under recall 19V-701. Occurs approximately 50% of the time after starting car and appropriate adult weight passenger sits in front seat. Has occurred on at least 3 occasions in last week.
Mfg Campaign: 11590842
Recall Date: May 26, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Suddenly ignition starts having an issue where driver cannot pull out ignition key, which creates risky situations. If an emergency and unable to remove keys, then the driver is stuck. Apparently, this has been happening to Subaru's from 2014-2018 all over the country, and clearly defective design. Here is the TSB [XXX] Subaru should do a recall to prevent dangerous cases of drivers unable to pull their keys out, or having drivers "hack" the car, which remove important safety features. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Suddenly ignition starts having an issue where driver cannot pull out ignition key, which creates risky situations. If an emergency and unable to remove keys, then the driver is stuck. Apparently, this has been happening to Subaru's from 2014-2018 all over the country, and clearly defective design. Here is the TSB [XXX] Subaru should do a recall to prevent dangerous cases of drivers unable to pull their keys out, or having drivers "hack" the car, which remove important safety features. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Suddenly ignition starts having an issue where driver cannot pull out ignition key, which creates risky situations. If an emergency and unable to remove keys, then the driver is stuck. Apparently, this has been happening to Subaru's from 2014-2018 all over the country, and clearly defective design. Here is the TSB [XXX] Subaru should do a recall to prevent dangerous cases of drivers unable to pull their keys out, or having drivers "hack" the car, which remove important safety features. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590165
Recall Date: May 22, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
I am reporting a safety issue with an aftermarket driver’s side mirror manufactured by TRQ, intended as a replacement for a 2017 Subaru Forester. The mirror does not provide sufficient side visibility, increasing blind spots significantly compared to the OEM part, thereby putting driver safety at risk. The problem persists even after a replacement mirror was sent, suggesting a design flaw rather than an individual defect. Both mirrors, original and replacement, are available for inspection. The safety risk has been directly observed and documented through personal use rather than being confirmed by a dealer or service center. The manufacturer, TRQ, was contacted multiple times regarding this issue. They failed to acknowledge the defect adequately, instead suggesting I contact the retailer, Amazon. There were no prior warning lamps or messages related to this aftermarket mirror as it is a purely mechanical component without electronic integration. I have not had the mirror inspected by police or insurance representatives, but I have extensive documentation of the issue, including email communications with the manufacturer and photographic evidence comparing the TRQ mirror’s field of vision with the OEM part. This documentation will be included as a PDF attachment to this report.
Corrective Action:
I am reporting a safety issue with an aftermarket driver’s side mirror manufactured by TRQ, intended as a replacement for a 2017 Subaru Forester. The mirror does not provide sufficient side visibility, increasing blind spots significantly compared to the OEM part, thereby putting driver safety at risk. The problem persists even after a replacement mirror was sent, suggesting a design flaw rather than an individual defect. Both mirrors, original and replacement, are available for inspection. The safety risk has been directly observed and documented through personal use rather than being confirmed by a dealer or service center. The manufacturer, TRQ, was contacted multiple times regarding this issue. They failed to acknowledge the defect adequately, instead suggesting I contact the retailer, Amazon. There were no prior warning lamps or messages related to this aftermarket mirror as it is a purely mechanical component without electronic integration. I have not had the mirror inspected by police or insurance representatives, but I have extensive documentation of the issue, including email communications with the manufacturer and photographic evidence comparing the TRQ mirror’s field of vision with the OEM part. This documentation will be included as a PDF attachment to this report.
Additional Notes:
I am reporting a safety issue with an aftermarket driver’s side mirror manufactured by TRQ, intended as a replacement for a 2017 Subaru Forester. The mirror does not provide sufficient side visibility, increasing blind spots significantly compared to the OEM part, thereby putting driver safety at risk. The problem persists even after a replacement mirror was sent, suggesting a design flaw rather than an individual defect. Both mirrors, original and replacement, are available for inspection. The safety risk has been directly observed and documented through personal use rather than being confirmed by a dealer or service center. The manufacturer, TRQ, was contacted multiple times regarding this issue. They failed to acknowledge the defect adequately, instead suggesting I contact the retailer, Amazon. There were no prior warning lamps or messages related to this aftermarket mirror as it is a purely mechanical component without electronic integration. I have not had the mirror inspected by police or insurance representatives, but I have extensive documentation of the issue, including email communications with the manufacturer and photographic evidence comparing the TRQ mirror’s field of vision with the OEM part. This documentation will be included as a PDF attachment to this report.
Mfg Campaign: 11587752
Recall Date: May 8, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
need new engine keeps burning oil
Corrective Action:
need new engine keeps burning oil
Additional Notes:
need new engine keeps burning oil
Mfg Campaign: 11586702
Recall Date: May 3, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2017 Subaru Forester. The contact stated that while attempting to make a left turn at an intersection, the contact observed there was a vehicle coming towards the intersection at high speeds. The contact stated that the stop light was green, however, the contact stopped the vehicle, and the vehicle coming towards the contact, depressed the brake pedal causing the vehicle to swerve and crash into the contact's vehicle on the front passenger's side at approximately 50 MPH. The contact stated that the vehicle spun around about 90 degrees. The air bags did not deploy, and no warning lights were illuminated. The contact sustained severe whiplash causing a concussion, crushed disc, ruptured at least 1 vertebrae, and spinal column nerve damage. The contact had been receiving medical treatment since the accident. The vehicle was towed to the tow company's storage lot. A police report was filed. The insurance company determined that the vehicle was a total loss. The other driver sustained severe burns when the air bags deployed. The contact was informed that the vehicle was in dealer mode, which did not allow warning lights to illuminate the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owned a 2017 Subaru Forester. The contact stated that while attempting to make a left turn at an intersection, the contact observed there was a vehicle coming towards the intersection at high speeds. The contact stated that the stop light was green, however, the contact stopped the vehicle, and the vehicle coming towards the contact, depressed the brake pedal causing the vehicle to swerve and crash into the contact's vehicle on the front passenger's side at approximately 50 MPH. The contact stated that the vehicle spun around about 90 degrees. The air bags did not deploy, and no warning lights were illuminated. The contact sustained severe whiplash causing a concussion, crushed disc, ruptured at least 1 vertebrae, and spinal column nerve damage. The contact had been receiving medical treatment since the accident. The vehicle was towed to the tow company's storage lot. A police report was filed. The insurance company determined that the vehicle was a total loss. The other driver sustained severe burns when the air bags deployed. The contact was informed that the vehicle was in dealer mode, which did not allow warning lights to illuminate the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owned a 2017 Subaru Forester. The contact stated that while attempting to make a left turn at an intersection, the contact observed there was a vehicle coming towards the intersection at high speeds. The contact stated that the stop light was green, however, the contact stopped the vehicle, and the vehicle coming towards the contact, depressed the brake pedal causing the vehicle to swerve and crash into the contact's vehicle on the front passenger's side at approximately 50 MPH. The contact stated that the vehicle spun around about 90 degrees. The air bags did not deploy, and no warning lights were illuminated. The contact sustained severe whiplash causing a concussion, crushed disc, ruptured at least 1 vertebrae, and spinal column nerve damage. The contact had been receiving medical treatment since the accident. The vehicle was towed to the tow company's storage lot. A police report was filed. The insurance company determined that the vehicle was a total loss. The other driver sustained severe burns when the air bags deployed. The contact was informed that the vehicle was in dealer mode, which did not allow warning lights to illuminate the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11580431
Recall Date: Apr 1, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
For the last 2 yrs. our airbag light comes on and off saying we don't have air bags, some days it works and others it doesn't. I took the car into a Subaru dealership, and they said I had to replace the passenger seat at a cost of $1,200.00. I just saw that there is a recall about this and would like to get them to fix this issue at no cost. Subaru is supposed to be the safest car on the road, we'll I'm not feeling safe now.
Corrective Action:
For the last 2 yrs. our airbag light comes on and off saying we don't have air bags, some days it works and others it doesn't. I took the car into a Subaru dealership, and they said I had to replace the passenger seat at a cost of $1,200.00. I just saw that there is a recall about this and would like to get them to fix this issue at no cost. Subaru is supposed to be the safest car on the road, we'll I'm not feeling safe now.
Additional Notes:
For the last 2 yrs. our airbag light comes on and off saying we don't have air bags, some days it works and others it doesn't. I took the car into a Subaru dealership, and they said I had to replace the passenger seat at a cost of $1,200.00. I just saw that there is a recall about this and would like to get them to fix this issue at no cost. Subaru is supposed to be the safest car on the road, we'll I'm not feeling safe now.
Mfg Campaign: 11579836
Recall Date: Mar 27, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left front head light will turn off while turning left, more than 10deg. This is part of the Steering Responsive System where the headlights will move with the steering. This is a sealed unit and not a user replaceable component such as a head lamp. Replacement costs are excessive for this manufacture failure. This left front headlight turning off while turning left is a common problem found on the Subaru Forums.
Corrective Action:
Left front head light will turn off while turning left, more than 10deg. This is part of the Steering Responsive System where the headlights will move with the steering. This is a sealed unit and not a user replaceable component such as a head lamp. Replacement costs are excessive for this manufacture failure. This left front headlight turning off while turning left is a common problem found on the Subaru Forums.
Additional Notes:
Left front head light will turn off while turning left, more than 10deg. This is part of the Steering Responsive System where the headlights will move with the steering. This is a sealed unit and not a user replaceable component such as a head lamp. Replacement costs are excessive for this manufacture failure. This left front headlight turning off while turning left is a common problem found on the Subaru Forums.
Mfg Campaign: 11576159
Recall Date: Mar 8, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front windshield is extremely prone to cracks. I've gotten three cracks in my windshield, all along the bottom half in close proximity to each other, which leads me to believe there is a structural issue with either the body of the car or the glass that is causing this. Two of the times, there were no other cars around me and a pinhead size piece of gravel lodged into the outside layer of the windshield, chipping and cracking it.
Corrective Action:
The front windshield is extremely prone to cracks. I've gotten three cracks in my windshield, all along the bottom half in close proximity to each other, which leads me to believe there is a structural issue with either the body of the car or the glass that is causing this. Two of the times, there were no other cars around me and a pinhead size piece of gravel lodged into the outside layer of the windshield, chipping and cracking it.
Additional Notes:
The front windshield is extremely prone to cracks. I've gotten three cracks in my windshield, all along the bottom half in close proximity to each other, which leads me to believe there is a structural issue with either the body of the car or the glass that is causing this. Two of the times, there were no other cars around me and a pinhead size piece of gravel lodged into the outside layer of the windshield, chipping and cracking it.
Mfg Campaign: 11572361
Recall Date: Feb 16, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My passenger airbag light goes on and off while someone is sitting in the passenger seat. I've experienced this with people of different weight in that seat. I looked it up and found a TSB related to this issue (NHTSA ID: 19V-701, Number: [XXX] ) but my specific car is not covered even though it is having the same problem and is the same year, make/model. I took the car to the Subaru dealer on Monday [XXX] and they confirmed there is a faulty passenger occupant sensor but they will not cover the repair. This issue puts my wife or anyone else sitting in the passenger side at huge risk for loss of life. The light that goes on and off is just the sensor light, my error light in the dashboard does not go on even though the dealer has confirmed this issue. I am requesting that you recall all cars with my year/make/model since this issue is life threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My passenger airbag light goes on and off while someone is sitting in the passenger seat. I've experienced this with people of different weight in that seat. I looked it up and found a TSB related to this issue (NHTSA ID: 19V-701, Number: [XXX] ) but my specific car is not covered even though it is having the same problem and is the same year, make/model. I took the car to the Subaru dealer on Monday [XXX] and they confirmed there is a faulty passenger occupant sensor but they will not cover the repair. This issue puts my wife or anyone else sitting in the passenger side at huge risk for loss of life. The light that goes on and off is just the sensor light, my error light in the dashboard does not go on even though the dealer has confirmed this issue. I am requesting that you recall all cars with my year/make/model since this issue is life threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My passenger airbag light goes on and off while someone is sitting in the passenger seat. I've experienced this with people of different weight in that seat. I looked it up and found a TSB related to this issue (NHTSA ID: 19V-701, Number: [XXX] ) but my specific car is not covered even though it is having the same problem and is the same year, make/model. I took the car to the Subaru dealer on Monday [XXX] and they confirmed there is a faulty passenger occupant sensor but they will not cover the repair. This issue puts my wife or anyone else sitting in the passenger side at huge risk for loss of life. The light that goes on and off is just the sensor light, my error light in the dashboard does not go on even though the dealer has confirmed this issue. I am requesting that you recall all cars with my year/make/model since this issue is life threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570783
Recall Date: Feb 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury