Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTS-78
Recall Date: Jul 10, 2018
Consumer Complaints
625 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON A SIDE STREET, ABOUT 20MPH WHEN THE REAR DOOR WINDOW ON THE DRIVERS SIDE SHATTERED. IT APPEARED SPONTANEOUS, I DIDN'T SPECIFICALLY HEAR ANYTHING HIT THE WINDOW, AND I DON'T REMEMBER THERE BEING OTHER CARS AROUND THAT WOULD'VE KICKED SOMETHING UP OFF THE ROAD...I JUST HEARD A POP AND ALL THE GLASS SHATTERING. EARLIER THAT MORNING I HAD HEARD CREAKING NOISES THAT I HAD THOUGHT WAS JUST STUFF MOVING AROUND IN THE BACK OF THE CAR, BUT MAYBE IT WAS THE WINDOW BEGINNING TO FAIL?
Corrective Action:
I WAS DRIVING ON A SIDE STREET, ABOUT 20MPH WHEN THE REAR DOOR WINDOW ON THE DRIVERS SIDE SHATTERED. IT APPEARED SPONTANEOUS, I DIDN'T SPECIFICALLY HEAR ANYTHING HIT THE WINDOW, AND I DON'T REMEMBER THERE BEING OTHER CARS AROUND THAT WOULD'VE KICKED SOMETHING UP OFF THE ROAD...I JUST HEARD A POP AND ALL THE GLASS SHATTERING. EARLIER THAT MORNING I HAD HEARD CREAKING NOISES THAT I HAD THOUGHT WAS JUST STUFF MOVING AROUND IN THE BACK OF THE CAR, BUT MAYBE IT WAS THE WINDOW BEGINNING TO FAIL?
Additional Notes:
I WAS DRIVING ON A SIDE STREET, ABOUT 20MPH WHEN THE REAR DOOR WINDOW ON THE DRIVERS SIDE SHATTERED. IT APPEARED SPONTANEOUS, I DIDN'T SPECIFICALLY HEAR ANYTHING HIT THE WINDOW, AND I DON'T REMEMBER THERE BEING OTHER CARS AROUND THAT WOULD'VE KICKED SOMETHING UP OFF THE ROAD...I JUST HEARD A POP AND ALL THE GLASS SHATTERING. EARLIER THAT MORNING I HAD HEARD CREAKING NOISES THAT I HAD THOUGHT WAS JUST STUFF MOVING AROUND IN THE BACK OF THE CAR, BUT MAYBE IT WAS THE WINDOW BEGINNING TO FAIL?
Mfg Campaign: 11277600
Recall Date: Nov 1, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WAS CHIPPED BY A FLYING ROCK 1/2 INCH FROM LR CORNER WHILE DRIVING. NEXT DAY WHILE PARKED IN A PARKING LOT DURING THE DAY, A 3 FOOT CRACK DEVELOPED IN WINDSHIELD. THE NEXT DAY THE WINDSHIELD CRACKED IN HALF WHILE SITTING IN THE SUN WHILE PARKED. REPLACED WINDSHIELD AND NOW THE PASSANGER SIDE OF THE FRONT SEAT FLOODS WHEN IT RAINS.
Corrective Action:
WINDSHIELD WAS CHIPPED BY A FLYING ROCK 1/2 INCH FROM LR CORNER WHILE DRIVING. NEXT DAY WHILE PARKED IN A PARKING LOT DURING THE DAY, A 3 FOOT CRACK DEVELOPED IN WINDSHIELD. THE NEXT DAY THE WINDSHIELD CRACKED IN HALF WHILE SITTING IN THE SUN WHILE PARKED. REPLACED WINDSHIELD AND NOW THE PASSANGER SIDE OF THE FRONT SEAT FLOODS WHEN IT RAINS.
Additional Notes:
WINDSHIELD WAS CHIPPED BY A FLYING ROCK 1/2 INCH FROM LR CORNER WHILE DRIVING. NEXT DAY WHILE PARKED IN A PARKING LOT DURING THE DAY, A 3 FOOT CRACK DEVELOPED IN WINDSHIELD. THE NEXT DAY THE WINDSHIELD CRACKED IN HALF WHILE SITTING IN THE SUN WHILE PARKED. REPLACED WINDSHIELD AND NOW THE PASSANGER SIDE OF THE FRONT SEAT FLOODS WHEN IT RAINS.
Mfg Campaign: 11277343
Recall Date: Oct 31, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD------ 2018 SUBARU FORESTER. ON 2/29/2018 WHEN ENTERING THE CAR IN THE MORNING WHICH WAS PARKED IN MY DRIVEWAY I NOTICED A CRACKED WINDSHIELD ON THE DRIVERS SIDE. CRACK RAN FROM THE BOTTOM OF THE WINDSHIELD UP ABOUT 10 INCHES. WHEN LEAVING THE CAR ON THE NIGHT ON 9/28/2018 THE WINDSHIELD WAS NOT CRACKED. INSPECTION SHOWED NO SIGNS OF A CHIP IN THE GLASS.WHEN DRIVING THE CAR ON THAT MORNING THE CRACK EXTENDED TOWARD THE PASSENGER ABOUT 8 INCHES.MY INSURANCE COMPANY SENT ME TO SAFELITE AUTO GLASS TO HAVE THE WINDSHIELD REPLACED. AN AFTERMARKET WINDSHIELD REPLACED THE CRACKED WINDSHIELD. SAFELITE WAS UNABLE TO ALIGN THE CAMERAS FOR THE STARLIGHT SYSTEM. THE WINDSHIELD WAS THEN REPLACED WITH A SUBARU WINDSHIELD. SAFELITE AGAIN WAS UNABLE TO ALIGN / CALIBRATE THE CAMERAS. WAS SENT TO THE SUBARU DEALER FOR THE CALIBRATION.. THEY WERE ABLE TO CALIBRATE THE CAMERAS AFTER 4.5 HOURS. I HAVE READ THAT OTHER SUBARU FORESTERS HAVE HAD THE SAME PROBLEM WITH THE WINDSHIELD CRACKING FOR NO REASON AT ALL. I BELIEVE THEY WIND SHIELDS ARE DEFECTIVE. I DO NOT HAVE A PHOTO
Corrective Action:
WINDSHIELD------ 2018 SUBARU FORESTER. ON 2/29/2018 WHEN ENTERING THE CAR IN THE MORNING WHICH WAS PARKED IN MY DRIVEWAY I NOTICED A CRACKED WINDSHIELD ON THE DRIVERS SIDE. CRACK RAN FROM THE BOTTOM OF THE WINDSHIELD UP ABOUT 10 INCHES. WHEN LEAVING THE CAR ON THE NIGHT ON 9/28/2018 THE WINDSHIELD WAS NOT CRACKED. INSPECTION SHOWED NO SIGNS OF A CHIP IN THE GLASS.WHEN DRIVING THE CAR ON THAT MORNING THE CRACK EXTENDED TOWARD THE PASSENGER ABOUT 8 INCHES.MY INSURANCE COMPANY SENT ME TO SAFELITE AUTO GLASS TO HAVE THE WINDSHIELD REPLACED. AN AFTERMARKET WINDSHIELD REPLACED THE CRACKED WINDSHIELD. SAFELITE WAS UNABLE TO ALIGN THE CAMERAS FOR THE STARLIGHT SYSTEM. THE WINDSHIELD WAS THEN REPLACED WITH A SUBARU WINDSHIELD. SAFELITE AGAIN WAS UNABLE TO ALIGN / CALIBRATE THE CAMERAS. WAS SENT TO THE SUBARU DEALER FOR THE CALIBRATION.. THEY WERE ABLE TO CALIBRATE THE CAMERAS AFTER 4.5 HOURS. I HAVE READ THAT OTHER SUBARU FORESTERS HAVE HAD THE SAME PROBLEM WITH THE WINDSHIELD CRACKING FOR NO REASON AT ALL. I BELIEVE THEY WIND SHIELDS ARE DEFECTIVE. I DO NOT HAVE A PHOTO
Additional Notes:
WINDSHIELD------ 2018 SUBARU FORESTER. ON 2/29/2018 WHEN ENTERING THE CAR IN THE MORNING WHICH WAS PARKED IN MY DRIVEWAY I NOTICED A CRACKED WINDSHIELD ON THE DRIVERS SIDE. CRACK RAN FROM THE BOTTOM OF THE WINDSHIELD UP ABOUT 10 INCHES. WHEN LEAVING THE CAR ON THE NIGHT ON 9/28/2018 THE WINDSHIELD WAS NOT CRACKED. INSPECTION SHOWED NO SIGNS OF A CHIP IN THE GLASS.WHEN DRIVING THE CAR ON THAT MORNING THE CRACK EXTENDED TOWARD THE PASSENGER ABOUT 8 INCHES.MY INSURANCE COMPANY SENT ME TO SAFELITE AUTO GLASS TO HAVE THE WINDSHIELD REPLACED. AN AFTERMARKET WINDSHIELD REPLACED THE CRACKED WINDSHIELD. SAFELITE WAS UNABLE TO ALIGN THE CAMERAS FOR THE STARLIGHT SYSTEM. THE WINDSHIELD WAS THEN REPLACED WITH A SUBARU WINDSHIELD. SAFELITE AGAIN WAS UNABLE TO ALIGN / CALIBRATE THE CAMERAS. WAS SENT TO THE SUBARU DEALER FOR THE CALIBRATION.. THEY WERE ABLE TO CALIBRATE THE CAMERAS AFTER 4.5 HOURS. I HAVE READ THAT OTHER SUBARU FORESTERS HAVE HAD THE SAME PROBLEM WITH THE WINDSHIELD CRACKING FOR NO REASON AT ALL. I BELIEVE THEY WIND SHIELDS ARE DEFECTIVE. I DO NOT HAVE A PHOTO
Mfg Campaign: 11277092
Recall Date: Oct 30, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD IS RANDOMLY CRACKED AND NOW HAS A BIG SPIDER CRACK ON THE LOWER END OF THE WINDSHIELD OF THE DRIVER SIDE.
Corrective Action:
WINDSHIELD IS RANDOMLY CRACKED AND NOW HAS A BIG SPIDER CRACK ON THE LOWER END OF THE WINDSHIELD OF THE DRIVER SIDE.
Additional Notes:
WINDSHIELD IS RANDOMLY CRACKED AND NOW HAS A BIG SPIDER CRACK ON THE LOWER END OF THE WINDSHIELD OF THE DRIVER SIDE.
Mfg Campaign: 11277228
Recall Date: Oct 30, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHEN THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD BEGAN TO SUDDENLY CRACK FROM THE LOWER DRIVER'S SIDE. THE CONTACT CALLED WEBSTER GROVES SUBARU (LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119, 314-968-5167) AND WAS INFORMED TO CALL AN AUTO GLASS SPECIALIST TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOUR OTHER TIMES. THE CONTACT HAD THE VEHICLE REPAIRED BY THE SPECIALIST TWICE AND REPAIRED THE WINDSHIELD WITH A REPAIR KIT HIMSLEF TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHEN THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD BEGAN TO SUDDENLY CRACK FROM THE LOWER DRIVER'S SIDE. THE CONTACT CALLED WEBSTER GROVES SUBARU (LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119, 314-968-5167) AND WAS INFORMED TO CALL AN AUTO GLASS SPECIALIST TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOUR OTHER TIMES. THE CONTACT HAD THE VEHICLE REPAIRED BY THE SPECIALIST TWICE AND REPAIRED THE WINDSHIELD WITH A REPAIR KIT HIMSLEF TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHEN THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD BEGAN TO SUDDENLY CRACK FROM THE LOWER DRIVER'S SIDE. THE CONTACT CALLED WEBSTER GROVES SUBARU (LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119, 314-968-5167) AND WAS INFORMED TO CALL AN AUTO GLASS SPECIALIST TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOUR OTHER TIMES. THE CONTACT HAD THE VEHICLE REPAIRED BY THE SPECIALIST TWICE AND REPAIRED THE WINDSHIELD WITH A REPAIR KIT HIMSLEF TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Mfg Campaign: 11271788
Recall Date: Oct 29, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED PREMATURELY AT FIRST FEW MONTHS OF CAR BEING PURCHASED NEW.
Corrective Action:
WINDSHIELD CRACKED PREMATURELY AT FIRST FEW MONTHS OF CAR BEING PURCHASED NEW.
Additional Notes:
WINDSHIELD CRACKED PREMATURELY AT FIRST FEW MONTHS OF CAR BEING PURCHASED NEW.
Mfg Campaign: 11271442
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Corrective Action:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Additional Notes:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Mfg Campaign: 11271585
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Corrective Action:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Additional Notes:
I WOKE UP ONE MORNING TO FIND A CRACK IN MY WINDSHIELD IN THE BOTTOM RIGHT (PASSENGER SIDE). I PARK MY CAR IN OUR DRIVEWAY, NOT IN THE STREET. I RARELY EVEN DRIVE ON THE HIGHWAY AS I WORK A HALF MILE FROM MY HOUSE.
Mfg Campaign: 11271585
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I JUST READ OF A CLASS ACTION SUIT AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS IN LATE MODEL FORESTERS. WE HAD TO REPLACE THE WINDSHIELD ON OUR 2018 SUBARU FORESTER IN AUGUST OF 2018. WE CAME OUT OF THE HOUSE ONE DAY AND NOTICED THE CRACK IN THE WINDSHIELD. WE DID NOT KNOW THERE WAS A WIDESPREAD PROBLEM WITH THIS ISSUE.
Corrective Action:
I JUST READ OF A CLASS ACTION SUIT AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS IN LATE MODEL FORESTERS. WE HAD TO REPLACE THE WINDSHIELD ON OUR 2018 SUBARU FORESTER IN AUGUST OF 2018. WE CAME OUT OF THE HOUSE ONE DAY AND NOTICED THE CRACK IN THE WINDSHIELD. WE DID NOT KNOW THERE WAS A WIDESPREAD PROBLEM WITH THIS ISSUE.
Additional Notes:
I JUST READ OF A CLASS ACTION SUIT AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS IN LATE MODEL FORESTERS. WE HAD TO REPLACE THE WINDSHIELD ON OUR 2018 SUBARU FORESTER IN AUGUST OF 2018. WE CAME OUT OF THE HOUSE ONE DAY AND NOTICED THE CRACK IN THE WINDSHIELD. WE DID NOT KNOW THERE WAS A WIDESPREAD PROBLEM WITH THIS ISSUE.
Mfg Campaign: 11271657
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING DOWN MY STREET (A SIDE STREET IN FRONT OF MY HOUSE) AND THE CAR IN FRONT OF ME SPIT OUT A ROCK. IT HIT MY WINDSHIELD AND BROKE. IT BROKE FROM LEFT TO RIGHT, ALMOST COMPLETELY ACROSS. MY DEALER HAD TO ORDER THE WIND SHIELD. IT WAS INSTALLED ON 9/8/18 WHICH ALSO REQUIRED A RE-CALIBRATION OF THE EYE SIGHT SYSTEM. I HAVE THE RECEIPTS FROM THE DEALER, BUT DIDN'T WANT TO UPLOAD THEM SINCE IT HAD PERSONAL INFORMATION ON THEM.
Corrective Action:
I WAS DRIVING DOWN MY STREET (A SIDE STREET IN FRONT OF MY HOUSE) AND THE CAR IN FRONT OF ME SPIT OUT A ROCK. IT HIT MY WINDSHIELD AND BROKE. IT BROKE FROM LEFT TO RIGHT, ALMOST COMPLETELY ACROSS. MY DEALER HAD TO ORDER THE WIND SHIELD. IT WAS INSTALLED ON 9/8/18 WHICH ALSO REQUIRED A RE-CALIBRATION OF THE EYE SIGHT SYSTEM. I HAVE THE RECEIPTS FROM THE DEALER, BUT DIDN'T WANT TO UPLOAD THEM SINCE IT HAD PERSONAL INFORMATION ON THEM.
Additional Notes:
I WAS DRIVING DOWN MY STREET (A SIDE STREET IN FRONT OF MY HOUSE) AND THE CAR IN FRONT OF ME SPIT OUT A ROCK. IT HIT MY WINDSHIELD AND BROKE. IT BROKE FROM LEFT TO RIGHT, ALMOST COMPLETELY ACROSS. MY DEALER HAD TO ORDER THE WIND SHIELD. IT WAS INSTALLED ON 9/8/18 WHICH ALSO REQUIRED A RE-CALIBRATION OF THE EYE SIGHT SYSTEM. I HAVE THE RECEIPTS FROM THE DEALER, BUT DIDN'T WANT TO UPLOAD THEM SINCE IT HAD PERSONAL INFORMATION ON THEM.
Mfg Campaign: 11271692
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD SPONTANEOUSLY CRACKED. LARGE CRACK APPEARED DOWN THE MIDDLE OF THE WINDSHIELD WHEN CAR WAS PARKED/STATIONARY IN DRIVEWAY.
Corrective Action:
WINDSHIELD SPONTANEOUSLY CRACKED. LARGE CRACK APPEARED DOWN THE MIDDLE OF THE WINDSHIELD WHEN CAR WAS PARKED/STATIONARY IN DRIVEWAY.
Additional Notes:
WINDSHIELD SPONTANEOUSLY CRACKED. LARGE CRACK APPEARED DOWN THE MIDDLE OF THE WINDSHIELD WHEN CAR WAS PARKED/STATIONARY IN DRIVEWAY.
Mfg Campaign: 11271710
Recall Date: Oct 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON A PAVED ROAD(NO GRAVEL OR ROCKS PRESENT), MY WINDSHIELD CRACKED IN THE LOWER PASSENGER SIDE. I HAD THE WINDSHIELD REPLACED AND THE SAFETY SYSTEM RECALIBRATED AT A COST OF ALMOST $900.I WAS DRIVING ON A STRAIGHT ROAD AT ABOUT 45 MPH AT THE TIME.
Corrective Action:
WHILE DRIVING ON A PAVED ROAD(NO GRAVEL OR ROCKS PRESENT), MY WINDSHIELD CRACKED IN THE LOWER PASSENGER SIDE. I HAD THE WINDSHIELD REPLACED AND THE SAFETY SYSTEM RECALIBRATED AT A COST OF ALMOST $900.I WAS DRIVING ON A STRAIGHT ROAD AT ABOUT 45 MPH AT THE TIME.
Additional Notes:
WHILE DRIVING ON A PAVED ROAD(NO GRAVEL OR ROCKS PRESENT), MY WINDSHIELD CRACKED IN THE LOWER PASSENGER SIDE. I HAD THE WINDSHIELD REPLACED AND THE SAFETY SYSTEM RECALIBRATED AT A COST OF ALMOST $900.I WAS DRIVING ON A STRAIGHT ROAD AT ABOUT 45 MPH AT THE TIME.
Mfg Campaign: 11271298
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD GLASS WAS CRACKED UNEXPECTEDLY WHEN PARKED, WHEN THE REPLACEMENT WAS INSTALLED, IT CRACKED AGAIN.
Corrective Action:
FRONT WINDSHIELD GLASS WAS CRACKED UNEXPECTEDLY WHEN PARKED, WHEN THE REPLACEMENT WAS INSTALLED, IT CRACKED AGAIN.
Additional Notes:
FRONT WINDSHIELD GLASS WAS CRACKED UNEXPECTEDLY WHEN PARKED, WHEN THE REPLACEMENT WAS INSTALLED, IT CRACKED AGAIN.
Mfg Campaign: 11271302
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKS AFTER NO APPARENT REASON. NO IMPACT OR ANYTHING TO CAUSE CRACKS. VEHICLE WAS STATIONARY AND A CRACK APPEARED ON THE WINDSHIELD.
Corrective Action:
WINDSHIELD CRACKS AFTER NO APPARENT REASON. NO IMPACT OR ANYTHING TO CAUSE CRACKS. VEHICLE WAS STATIONARY AND A CRACK APPEARED ON THE WINDSHIELD.
Additional Notes:
WINDSHIELD CRACKS AFTER NO APPARENT REASON. NO IMPACT OR ANYTHING TO CAUSE CRACKS. VEHICLE WAS STATIONARY AND A CRACK APPEARED ON THE WINDSHIELD.
Mfg Campaign: 11271315
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE PARKED
Corrective Action:
WINDSHIELD CRACKED WHILE PARKED
Additional Notes:
WINDSHIELD CRACKED WHILE PARKED
Mfg Campaign: 11271371
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WAS DRIVING ALONG ON THE FREEWAY ON MY WAY TO WORK, HEARD A CRACK, BUT DID NOT PAY MUCH ATTENTION. WHEN I GOT TO WORK, I SAW A CRACK IN THE BOTTOM PART OF THE WINDSHIELD APPROX 2INCHES IN LENGTH. WHEN I GOT BACK FROM WORK AND LOOKED AT THE CRACK THE NEXT DAY, IT APPEARS THAT'S THE CRACK GREW ANOTHER 2 INCHES. CALLED MY DEALER SHIP AND SOA (SUBARU OF AMERICA AND FILLED A REPORT AND ASKED IF MY LESS THAT 1 YEAR OLD CAR THAT HAD ITS WINDSHIELD CRACK SPONTANEOUSLY IS COVERED , I WAS TOLD NOT AND THAT REPLACEMENT PARTS WILL COST EST $750.
Corrective Action:
WAS DRIVING ALONG ON THE FREEWAY ON MY WAY TO WORK, HEARD A CRACK, BUT DID NOT PAY MUCH ATTENTION. WHEN I GOT TO WORK, I SAW A CRACK IN THE BOTTOM PART OF THE WINDSHIELD APPROX 2INCHES IN LENGTH. WHEN I GOT BACK FROM WORK AND LOOKED AT THE CRACK THE NEXT DAY, IT APPEARS THAT'S THE CRACK GREW ANOTHER 2 INCHES. CALLED MY DEALER SHIP AND SOA (SUBARU OF AMERICA AND FILLED A REPORT AND ASKED IF MY LESS THAT 1 YEAR OLD CAR THAT HAD ITS WINDSHIELD CRACK SPONTANEOUSLY IS COVERED , I WAS TOLD NOT AND THAT REPLACEMENT PARTS WILL COST EST $750.
Additional Notes:
WAS DRIVING ALONG ON THE FREEWAY ON MY WAY TO WORK, HEARD A CRACK, BUT DID NOT PAY MUCH ATTENTION. WHEN I GOT TO WORK, I SAW A CRACK IN THE BOTTOM PART OF THE WINDSHIELD APPROX 2INCHES IN LENGTH. WHEN I GOT BACK FROM WORK AND LOOKED AT THE CRACK THE NEXT DAY, IT APPEARS THAT'S THE CRACK GREW ANOTHER 2 INCHES. CALLED MY DEALER SHIP AND SOA (SUBARU OF AMERICA AND FILLED A REPORT AND ASKED IF MY LESS THAT 1 YEAR OLD CAR THAT HAD ITS WINDSHIELD CRACK SPONTANEOUSLY IS COVERED , I WAS TOLD NOT AND THAT REPLACEMENT PARTS WILL COST EST $750.
Mfg Campaign: 11271398
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Corrective Action:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Additional Notes:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Mfg Campaign: 11269248
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Corrective Action:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Additional Notes:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Mfg Campaign: 11269248
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Corrective Action:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Additional Notes:
THE AIRBAG SYSTEM BECAME DISARMED AND SEATBELT WARNING LIGHT CAME ON WHEN SMARTPHONE WEIGHING 3LBS WAS ON FRONT PASSENGER SEAT. THIS OCCURRED MULTIPLE TIMES THE PASSENGER FRONT SEAT SENSOR IS SUPPOSED TO BECOME ARMED WHEN A 40LB PASSENGER SITS IN PASSENGER FRONT SEAT ONLY. READING THROUGH THE OWNERS MANUAL STATES THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY WHICH PUTS DRIVER AND PASSENGERS AT RISK FOR INJURY.
Mfg Campaign: 11269248
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BEFORE ENTERING FREEWAY, AT LOW SPEED, A CRACK APPEARED ON THE WINDSHIELD. SEEMS TO STEM FROM THE LOWER BLACK STRIP ON THE WINDSHIELD. THERE IS A SMALL IMPACT POINT STEMMING FROM THE BLACK STRIP ALONG THE LOWER SIDE OF THE WINDSHIELD AND THE CRACK IMMEDIATELY GREW TO ABOUT 10'' VERTICALLY UPWARD FROM THAT. THE NEXT DAY, THE CRACK CURVED AND GREW ANOTHER 10-15'' IN LENGTH ACROSS THE PASSENGER SIDE. I DID NOT NOTICE ANYTHING IMPACT THE WINDSHIELD. A CAR WAS AHEAD OF ME BUT WAS ABOUT 2-3 CAR LENGTHS AHEAD AT LOW SPEED AS IT WAS A FRONTAGE ROAD BEFORE ENTERING THE FREEWAY RAMP.
Corrective Action:
BEFORE ENTERING FREEWAY, AT LOW SPEED, A CRACK APPEARED ON THE WINDSHIELD. SEEMS TO STEM FROM THE LOWER BLACK STRIP ON THE WINDSHIELD. THERE IS A SMALL IMPACT POINT STEMMING FROM THE BLACK STRIP ALONG THE LOWER SIDE OF THE WINDSHIELD AND THE CRACK IMMEDIATELY GREW TO ABOUT 10'' VERTICALLY UPWARD FROM THAT. THE NEXT DAY, THE CRACK CURVED AND GREW ANOTHER 10-15'' IN LENGTH ACROSS THE PASSENGER SIDE. I DID NOT NOTICE ANYTHING IMPACT THE WINDSHIELD. A CAR WAS AHEAD OF ME BUT WAS ABOUT 2-3 CAR LENGTHS AHEAD AT LOW SPEED AS IT WAS A FRONTAGE ROAD BEFORE ENTERING THE FREEWAY RAMP.
Additional Notes:
BEFORE ENTERING FREEWAY, AT LOW SPEED, A CRACK APPEARED ON THE WINDSHIELD. SEEMS TO STEM FROM THE LOWER BLACK STRIP ON THE WINDSHIELD. THERE IS A SMALL IMPACT POINT STEMMING FROM THE BLACK STRIP ALONG THE LOWER SIDE OF THE WINDSHIELD AND THE CRACK IMMEDIATELY GREW TO ABOUT 10'' VERTICALLY UPWARD FROM THAT. THE NEXT DAY, THE CRACK CURVED AND GREW ANOTHER 10-15'' IN LENGTH ACROSS THE PASSENGER SIDE. I DID NOT NOTICE ANYTHING IMPACT THE WINDSHIELD. A CAR WAS AHEAD OF ME BUT WAS ABOUT 2-3 CAR LENGTHS AHEAD AT LOW SPEED AS IT WAS A FRONTAGE ROAD BEFORE ENTERING THE FREEWAY RAMP.
Mfg Campaign: 11268885
Recall Date: Oct 16, 2019
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