Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTS-78
Recall Date: Jul 10, 2018
Consumer Complaints
625 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD DEVELOPED A LINEAR CRACK AFTER BEING STRUCK BY AN EMPTY WIPER ARM DURING THE CHANGING OF A WIPER BLADE. THE CRACK GREW FROM 6 INCHES ON THE FIRST DAY TO 14 INCHES ON THE SECOND DAY.
Corrective Action:
WINDSHIELD DEVELOPED A LINEAR CRACK AFTER BEING STRUCK BY AN EMPTY WIPER ARM DURING THE CHANGING OF A WIPER BLADE. THE CRACK GREW FROM 6 INCHES ON THE FIRST DAY TO 14 INCHES ON THE SECOND DAY.
Additional Notes:
WINDSHIELD DEVELOPED A LINEAR CRACK AFTER BEING STRUCK BY AN EMPTY WIPER ARM DURING THE CHANGING OF A WIPER BLADE. THE CRACK GREW FROM 6 INCHES ON THE FIRST DAY TO 14 INCHES ON THE SECOND DAY.
Mfg Campaign: 11267882
Recall Date: Oct 11, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER AIRBAG HAS BEEN INTERMITTENTLY ON AND OFF, WITH AND WITHOUT A PASSENGER, WITH AND WITHOUT ITEMS ON THE SEAT. THIS IS THE THIRD OR MAYBE FOURTH OCCASION VEHICLE IS AT THE DEALER. ONE OF THE FIRST TIMES THEY INSPECTED THE CAR, AND THEIR SOLUTION WAS TO RELOCATE THE "MODULE" (WHATEVER THE MODULE IS) FOR THAT SEAT. THEY STATED IT WILL SOLVE THE PROBLEM. A MONTH LATER THE CAR STARTED TO DO THE PASSENGER AIRBAG WARNING LIGHT ON AND OFF AGAIN. CAR BACK AGAIN TO DEALER BUT THEN LIGHT WAS GONE OFF. YESTERDAY, SEP 23, 2019 CAR WAS DROPPED AGAIN AT DEALER WITH LIGHT ON AND THE CAR STILL ON, IN ORDER NOT TO LOSE THE SITUATION AT RESTART. THEY JUST CALLED ME AND STATE THE SEAT AIRBAG WAS REPLACED $1,100 UNDER WARRANTY, CAR IS 6500 MILES OR SO. THAT WE COULD NOT LOCATE ANYTHING OTHER THAN A PASSENGER ON THAT SEAT. ANY ITEM, CELLULAR, TABLET, COMPUTER, BATTERY, BAGS, PURSUES, SHOPPING ITEMS, PAPERS, DOCUMENTS ON THAT SEAT WILL POSSIBLY CAUSE THE SITUATION AGAIN AND THEY WONT COVER IT UNDER WARRANTY. ALSO NOTHING IN FRONT OF THAT SEAT BY THE FLOOR..??? NOT POSSIBLE TO RECLINE THE BACK OF THE SEAT.... WHAT? THIS IS MY FIRST CAR DOING THAT. I DON'T CARE WHAT THEY SAY TO US, IT'S THEIR RESPONSIBILITY AND A DEADLY RISK DRIVE THIS CAR WITH THE PASSENGER LIGHT ON AND A PASSENGER IN IT AND BEEN INVOLVED IN AN ACCIDENT. THIS HAPPENS WITH THE CAR ON, BUT PARKED, STOPPED WAITING FOR A LIGHT TO CHANGE, MOVING, GOING FORWARD, GOING REVERSE, AND IS INTERMITTENT.
Corrective Action:
FRONT PASSENGER AIRBAG HAS BEEN INTERMITTENTLY ON AND OFF, WITH AND WITHOUT A PASSENGER, WITH AND WITHOUT ITEMS ON THE SEAT. THIS IS THE THIRD OR MAYBE FOURTH OCCASION VEHICLE IS AT THE DEALER. ONE OF THE FIRST TIMES THEY INSPECTED THE CAR, AND THEIR SOLUTION WAS TO RELOCATE THE "MODULE" (WHATEVER THE MODULE IS) FOR THAT SEAT. THEY STATED IT WILL SOLVE THE PROBLEM. A MONTH LATER THE CAR STARTED TO DO THE PASSENGER AIRBAG WARNING LIGHT ON AND OFF AGAIN. CAR BACK AGAIN TO DEALER BUT THEN LIGHT WAS GONE OFF. YESTERDAY, SEP 23, 2019 CAR WAS DROPPED AGAIN AT DEALER WITH LIGHT ON AND THE CAR STILL ON, IN ORDER NOT TO LOSE THE SITUATION AT RESTART. THEY JUST CALLED ME AND STATE THE SEAT AIRBAG WAS REPLACED $1,100 UNDER WARRANTY, CAR IS 6500 MILES OR SO. THAT WE COULD NOT LOCATE ANYTHING OTHER THAN A PASSENGER ON THAT SEAT. ANY ITEM, CELLULAR, TABLET, COMPUTER, BATTERY, BAGS, PURSUES, SHOPPING ITEMS, PAPERS, DOCUMENTS ON THAT SEAT WILL POSSIBLY CAUSE THE SITUATION AGAIN AND THEY WONT COVER IT UNDER WARRANTY. ALSO NOTHING IN FRONT OF THAT SEAT BY THE FLOOR..??? NOT POSSIBLE TO RECLINE THE BACK OF THE SEAT.... WHAT? THIS IS MY FIRST CAR DOING THAT. I DON'T CARE WHAT THEY SAY TO US, IT'S THEIR RESPONSIBILITY AND A DEADLY RISK DRIVE THIS CAR WITH THE PASSENGER LIGHT ON AND A PASSENGER IN IT AND BEEN INVOLVED IN AN ACCIDENT. THIS HAPPENS WITH THE CAR ON, BUT PARKED, STOPPED WAITING FOR A LIGHT TO CHANGE, MOVING, GOING FORWARD, GOING REVERSE, AND IS INTERMITTENT.
Additional Notes:
FRONT PASSENGER AIRBAG HAS BEEN INTERMITTENTLY ON AND OFF, WITH AND WITHOUT A PASSENGER, WITH AND WITHOUT ITEMS ON THE SEAT. THIS IS THE THIRD OR MAYBE FOURTH OCCASION VEHICLE IS AT THE DEALER. ONE OF THE FIRST TIMES THEY INSPECTED THE CAR, AND THEIR SOLUTION WAS TO RELOCATE THE "MODULE" (WHATEVER THE MODULE IS) FOR THAT SEAT. THEY STATED IT WILL SOLVE THE PROBLEM. A MONTH LATER THE CAR STARTED TO DO THE PASSENGER AIRBAG WARNING LIGHT ON AND OFF AGAIN. CAR BACK AGAIN TO DEALER BUT THEN LIGHT WAS GONE OFF. YESTERDAY, SEP 23, 2019 CAR WAS DROPPED AGAIN AT DEALER WITH LIGHT ON AND THE CAR STILL ON, IN ORDER NOT TO LOSE THE SITUATION AT RESTART. THEY JUST CALLED ME AND STATE THE SEAT AIRBAG WAS REPLACED $1,100 UNDER WARRANTY, CAR IS 6500 MILES OR SO. THAT WE COULD NOT LOCATE ANYTHING OTHER THAN A PASSENGER ON THAT SEAT. ANY ITEM, CELLULAR, TABLET, COMPUTER, BATTERY, BAGS, PURSUES, SHOPPING ITEMS, PAPERS, DOCUMENTS ON THAT SEAT WILL POSSIBLY CAUSE THE SITUATION AGAIN AND THEY WONT COVER IT UNDER WARRANTY. ALSO NOTHING IN FRONT OF THAT SEAT BY THE FLOOR..??? NOT POSSIBLE TO RECLINE THE BACK OF THE SEAT.... WHAT? THIS IS MY FIRST CAR DOING THAT. I DON'T CARE WHAT THEY SAY TO US, IT'S THEIR RESPONSIBILITY AND A DEADLY RISK DRIVE THIS CAR WITH THE PASSENGER LIGHT ON AND A PASSENGER IN IT AND BEEN INVOLVED IN AN ACCIDENT. THIS HAPPENS WITH THE CAR ON, BUT PARKED, STOPPED WAITING FOR A LIGHT TO CHANGE, MOVING, GOING FORWARD, GOING REVERSE, AND IS INTERMITTENT.
Mfg Campaign: 11257673
Recall Date: Sep 24, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUTSIDE TEMPERATURE READINGS ARE BETWEEN 3-7 DEGREES OFF. DEALER SAYS THAT IS NORMAL. AN I TO ASSUME THE TIRE PRESSURE, ENGINE COOLANT TEMPERATURE AND OIL PRESSURE GAUGES ARE ALSO OFF ?
Corrective Action:
OUTSIDE TEMPERATURE READINGS ARE BETWEEN 3-7 DEGREES OFF. DEALER SAYS THAT IS NORMAL. AN I TO ASSUME THE TIRE PRESSURE, ENGINE COOLANT TEMPERATURE AND OIL PRESSURE GAUGES ARE ALSO OFF ?
Additional Notes:
OUTSIDE TEMPERATURE READINGS ARE BETWEEN 3-7 DEGREES OFF. DEALER SAYS THAT IS NORMAL. AN I TO ASSUME THE TIRE PRESSURE, ENGINE COOLANT TEMPERATURE AND OIL PRESSURE GAUGES ARE ALSO OFF ?
Mfg Campaign: 11256854
Recall Date: Sep 20, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
EVER SINCE I PURCHASED THE CAR, THE PASSENGER AIR BAG INDICATOR LIGHT HAS SHOWN 'OFF.' THE NHTSA SITE SHOWS NUMEROUS PEOPLE HAVE HAD THE SAME EXPERIENCE. SOME OF THOSE PEOPLE WERE ADVISED BY SUBARU SERVICE TECHNICIANS THAT THEY MUST HAVE SPILLED SOMETHING ON THE SEAT, AFFECTING THE SENSOR. I WAS TOLD THE SAME WHEN I TOOK MY CAR IN. SUBARU TECHS RAN A DIAGNOSTIC THAT INDICATED NO ERROR CODES. I DISCOVERED ON MY OWN THE APPARENT CAUSE OF THE PROBLEM WITH MY CAR. I HAVE DOGS AND CUSTOMARILY PLACE A TOWEL ON ALL SEATS TO KEEP THEM CLEAN. WHEN I REMOVED THE TOWEL MY HUMAN PASSENGER WAS SEATED ON, THE AIR BAG INDICATOR SHOWED 'ON.' IF YOU LOOK AT THE 2018 SUBARU MANUAL, THIS IS MENTIONED IN SECTION 1-56. IN ADDITION TO NOT USING SEAT COVERS, CUSHIONS, ETC., THE PASSENGER IS ADVISED TO TAKE OFF 'UNNECESSARY ITEMS' OR SIT IN THE BACK SEAT TO ENSURE THE AIR BAG WILL ACTIVATE. THIS SEEMS TO BE A SERIOUS DESIGN FLAW, ONE WHICH SHOULD BE BROUGHT TO SUBARU SERVICE TECHS AND CUSTOMERS' ATTENTION.
Corrective Action:
EVER SINCE I PURCHASED THE CAR, THE PASSENGER AIR BAG INDICATOR LIGHT HAS SHOWN 'OFF.' THE NHTSA SITE SHOWS NUMEROUS PEOPLE HAVE HAD THE SAME EXPERIENCE. SOME OF THOSE PEOPLE WERE ADVISED BY SUBARU SERVICE TECHNICIANS THAT THEY MUST HAVE SPILLED SOMETHING ON THE SEAT, AFFECTING THE SENSOR. I WAS TOLD THE SAME WHEN I TOOK MY CAR IN. SUBARU TECHS RAN A DIAGNOSTIC THAT INDICATED NO ERROR CODES. I DISCOVERED ON MY OWN THE APPARENT CAUSE OF THE PROBLEM WITH MY CAR. I HAVE DOGS AND CUSTOMARILY PLACE A TOWEL ON ALL SEATS TO KEEP THEM CLEAN. WHEN I REMOVED THE TOWEL MY HUMAN PASSENGER WAS SEATED ON, THE AIR BAG INDICATOR SHOWED 'ON.' IF YOU LOOK AT THE 2018 SUBARU MANUAL, THIS IS MENTIONED IN SECTION 1-56. IN ADDITION TO NOT USING SEAT COVERS, CUSHIONS, ETC., THE PASSENGER IS ADVISED TO TAKE OFF 'UNNECESSARY ITEMS' OR SIT IN THE BACK SEAT TO ENSURE THE AIR BAG WILL ACTIVATE. THIS SEEMS TO BE A SERIOUS DESIGN FLAW, ONE WHICH SHOULD BE BROUGHT TO SUBARU SERVICE TECHS AND CUSTOMERS' ATTENTION.
Additional Notes:
EVER SINCE I PURCHASED THE CAR, THE PASSENGER AIR BAG INDICATOR LIGHT HAS SHOWN 'OFF.' THE NHTSA SITE SHOWS NUMEROUS PEOPLE HAVE HAD THE SAME EXPERIENCE. SOME OF THOSE PEOPLE WERE ADVISED BY SUBARU SERVICE TECHNICIANS THAT THEY MUST HAVE SPILLED SOMETHING ON THE SEAT, AFFECTING THE SENSOR. I WAS TOLD THE SAME WHEN I TOOK MY CAR IN. SUBARU TECHS RAN A DIAGNOSTIC THAT INDICATED NO ERROR CODES. I DISCOVERED ON MY OWN THE APPARENT CAUSE OF THE PROBLEM WITH MY CAR. I HAVE DOGS AND CUSTOMARILY PLACE A TOWEL ON ALL SEATS TO KEEP THEM CLEAN. WHEN I REMOVED THE TOWEL MY HUMAN PASSENGER WAS SEATED ON, THE AIR BAG INDICATOR SHOWED 'ON.' IF YOU LOOK AT THE 2018 SUBARU MANUAL, THIS IS MENTIONED IN SECTION 1-56. IN ADDITION TO NOT USING SEAT COVERS, CUSHIONS, ETC., THE PASSENGER IS ADVISED TO TAKE OFF 'UNNECESSARY ITEMS' OR SIT IN THE BACK SEAT TO ENSURE THE AIR BAG WILL ACTIVATE. THIS SEEMS TO BE A SERIOUS DESIGN FLAW, ONE WHICH SHOULD BE BROUGHT TO SUBARU SERVICE TECHS AND CUSTOMERS' ATTENTION.
Mfg Campaign: 11256570
Recall Date: Sep 19, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT TOOK THE VEHICLE TO ANNAPOLIS SUBARU (149 OLD SOLOMONS ISLAND RD, ANNAPOLIS, MD 21401, 888-409-1189) BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE VEHICLE WAS STARTED. ALTHOUGH THE VEHICLE HAD BEEN SERVICED AT THE DEALER, THE FAILURE CONTINUED. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE PRECEDING VEHICLE SUDDENLY SLAMMED ON THE BRAKES. DURING THIS INCIDENT, THE CONTACT NOTICED THAT BOTH THE SIDE PASSENGER AIR BAG AND THE DRIVER'S AIR BAG WARNING INDICATORS WERE ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT TOOK THE VEHICLE TO ANNAPOLIS SUBARU (149 OLD SOLOMONS ISLAND RD, ANNAPOLIS, MD 21401, 888-409-1189) BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE VEHICLE WAS STARTED. ALTHOUGH THE VEHICLE HAD BEEN SERVICED AT THE DEALER, THE FAILURE CONTINUED. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE PRECEDING VEHICLE SUDDENLY SLAMMED ON THE BRAKES. DURING THIS INCIDENT, THE CONTACT NOTICED THAT BOTH THE SIDE PASSENGER AIR BAG AND THE DRIVER'S AIR BAG WARNING INDICATORS WERE ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT TOOK THE VEHICLE TO ANNAPOLIS SUBARU (149 OLD SOLOMONS ISLAND RD, ANNAPOLIS, MD 21401, 888-409-1189) BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE VEHICLE WAS STARTED. ALTHOUGH THE VEHICLE HAD BEEN SERVICED AT THE DEALER, THE FAILURE CONTINUED. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE PRECEDING VEHICLE SUDDENLY SLAMMED ON THE BRAKES. DURING THIS INCIDENT, THE CONTACT NOTICED THAT BOTH THE SIDE PASSENGER AIR BAG AND THE DRIVER'S AIR BAG WARNING INDICATORS WERE ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,300.
Mfg Campaign: 11254712
Recall Date: Sep 11, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SRS WARNING LIGHT COMES ON WHILE VEHICLE IS STATIONARY OR IN MOTION AT RANDOM INTERVALS. BASED ON MY KNOWLEDGE THIS MEANS THE SRS AIRBAG SYSTEM IS COMPLETELY DEACTIVATED. WHEN BRINGING IT TO SUBARU'S ATTENTION THEY BLAMED MOISTURE ON THE SEATS MESSING WITH THE SENSORS, BUT THE SEATS HAVE NEVER HAD A SPILL ON THEM.
Corrective Action:
SRS WARNING LIGHT COMES ON WHILE VEHICLE IS STATIONARY OR IN MOTION AT RANDOM INTERVALS. BASED ON MY KNOWLEDGE THIS MEANS THE SRS AIRBAG SYSTEM IS COMPLETELY DEACTIVATED. WHEN BRINGING IT TO SUBARU'S ATTENTION THEY BLAMED MOISTURE ON THE SEATS MESSING WITH THE SENSORS, BUT THE SEATS HAVE NEVER HAD A SPILL ON THEM.
Additional Notes:
SRS WARNING LIGHT COMES ON WHILE VEHICLE IS STATIONARY OR IN MOTION AT RANDOM INTERVALS. BASED ON MY KNOWLEDGE THIS MEANS THE SRS AIRBAG SYSTEM IS COMPLETELY DEACTIVATED. WHEN BRINGING IT TO SUBARU'S ATTENTION THEY BLAMED MOISTURE ON THE SEATS MESSING WITH THE SENSORS, BUT THE SEATS HAVE NEVER HAD A SPILL ON THEM.
Mfg Campaign: 11253140
Recall Date: Sep 4, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE IN REVERSE, AUDIO CONTROL IS LOST. ALTERATION TO CHANNEL OR VOLUME OR TURNING OFF AUDIO IS DISABLED - WHICH CAN BE HIGHLY DISTRACTING IF THE SETTING WERE LEFT EXTREMELY LOUD SINCE THE AUDIO WILL INITIALIZE SEVERAL SECONDS AFTER STARTING AND REVERSING IS ALREADY IN PROGRESS AT THAT TIME.
Corrective Action:
WHILE IN REVERSE, AUDIO CONTROL IS LOST. ALTERATION TO CHANNEL OR VOLUME OR TURNING OFF AUDIO IS DISABLED - WHICH CAN BE HIGHLY DISTRACTING IF THE SETTING WERE LEFT EXTREMELY LOUD SINCE THE AUDIO WILL INITIALIZE SEVERAL SECONDS AFTER STARTING AND REVERSING IS ALREADY IN PROGRESS AT THAT TIME.
Additional Notes:
WHILE IN REVERSE, AUDIO CONTROL IS LOST. ALTERATION TO CHANNEL OR VOLUME OR TURNING OFF AUDIO IS DISABLED - WHICH CAN BE HIGHLY DISTRACTING IF THE SETTING WERE LEFT EXTREMELY LOUD SINCE THE AUDIO WILL INITIALIZE SEVERAL SECONDS AFTER STARTING AND REVERSING IS ALREADY IN PROGRESS AT THAT TIME.
Mfg Campaign: 11252849
Recall Date: Sep 3, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN AN ACCIDENT IN WHICH A CAR T-BONED MY PASSENGER SIDE. NO AIRBAGS DEPLOYED AND WE SUFFERED INJURY AS A RESULT. THE OTHER CAR THAT HIT US HAD ALL AIR BAGS DEPLOYED. THIS WAS A MALFUNCTION IN THE SUBARU I DRIVE. THE ACCIDENT OCCURRED WHILE I WAS IN MOTION GOING 40MPH AND A CAR HIT ME AFTER RUNNING A RED LIGHT GOING 45MPH
Corrective Action:
I WAS IN AN ACCIDENT IN WHICH A CAR T-BONED MY PASSENGER SIDE. NO AIRBAGS DEPLOYED AND WE SUFFERED INJURY AS A RESULT. THE OTHER CAR THAT HIT US HAD ALL AIR BAGS DEPLOYED. THIS WAS A MALFUNCTION IN THE SUBARU I DRIVE. THE ACCIDENT OCCURRED WHILE I WAS IN MOTION GOING 40MPH AND A CAR HIT ME AFTER RUNNING A RED LIGHT GOING 45MPH
Additional Notes:
I WAS IN AN ACCIDENT IN WHICH A CAR T-BONED MY PASSENGER SIDE. NO AIRBAGS DEPLOYED AND WE SUFFERED INJURY AS A RESULT. THE OTHER CAR THAT HIT US HAD ALL AIR BAGS DEPLOYED. THIS WAS A MALFUNCTION IN THE SUBARU I DRIVE. THE ACCIDENT OCCURRED WHILE I WAS IN MOTION GOING 40MPH AND A CAR HIT ME AFTER RUNNING A RED LIGHT GOING 45MPH
Mfg Campaign: 11252727
Recall Date: Sep 2, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD THIS CAR SINCE APRIL 2018. DURING MY FIRST WEEK OF OWNERSHIP A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING ON THE HIGHWAY AND PUT A CRACK IN IT I GOT REPAIRED. I'M CONSTANTLY GETTING CHIPS. I AVOID DRIVING BEHIND SEMIS AND OTHER LARGE TRUCKS.I HAVE BEEN READING THAT THIS IS A VERY COMMON PROBLEM WITH LATE YEAR SUBARU'S. I FEEL SUBARU NEEDS TO IMPROVE THE QUALITY OF GLASS THEY USE. I WANT MY EXPERIENCE WITH SUBARU DOCUMENTED. HOPE SOMETHING CAN BE DONE. I'VE NEVER HAD SUCH A BRITTLE WINDSHIELD BEFORE.
Corrective Action:
I HAVE HAD THIS CAR SINCE APRIL 2018. DURING MY FIRST WEEK OF OWNERSHIP A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING ON THE HIGHWAY AND PUT A CRACK IN IT I GOT REPAIRED. I'M CONSTANTLY GETTING CHIPS. I AVOID DRIVING BEHIND SEMIS AND OTHER LARGE TRUCKS.I HAVE BEEN READING THAT THIS IS A VERY COMMON PROBLEM WITH LATE YEAR SUBARU'S. I FEEL SUBARU NEEDS TO IMPROVE THE QUALITY OF GLASS THEY USE. I WANT MY EXPERIENCE WITH SUBARU DOCUMENTED. HOPE SOMETHING CAN BE DONE. I'VE NEVER HAD SUCH A BRITTLE WINDSHIELD BEFORE.
Additional Notes:
I HAVE HAD THIS CAR SINCE APRIL 2018. DURING MY FIRST WEEK OF OWNERSHIP A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING ON THE HIGHWAY AND PUT A CRACK IN IT I GOT REPAIRED. I'M CONSTANTLY GETTING CHIPS. I AVOID DRIVING BEHIND SEMIS AND OTHER LARGE TRUCKS.I HAVE BEEN READING THAT THIS IS A VERY COMMON PROBLEM WITH LATE YEAR SUBARU'S. I FEEL SUBARU NEEDS TO IMPROVE THE QUALITY OF GLASS THEY USE. I WANT MY EXPERIENCE WITH SUBARU DOCUMENTED. HOPE SOMETHING CAN BE DONE. I'VE NEVER HAD SUCH A BRITTLE WINDSHIELD BEFORE.
Mfg Campaign: 11245313
Recall Date: Aug 20, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NOTICED SMALL CRACK IN WINDSHIELD LAST TUESDAY, STARTING JUST ABOVE A CLIP ON WIPER. ASSUMED, AT FIRST IT WAS DIRTY WINDSHIELD FROM LIGHT RAIN & WIPER USE, BUT THEN SATURDAY IT MOVED ABOUT 6 INCHES MID DAY PARKED THEN HALFWAY ACROSS DRIVER SIDE A COUPLE OF HOURS LATER PARKED. I HAVE NOT BEEN HIT BY ANYTHING BIG OR SMALL. I HAVE READ THAT THIS WINDSHIELD ISSUE HAS BEEN IN EVERY SUBARU MODELS. I WANT SUBARU TO PAY FOR THIS!
Corrective Action:
NOTICED SMALL CRACK IN WINDSHIELD LAST TUESDAY, STARTING JUST ABOVE A CLIP ON WIPER. ASSUMED, AT FIRST IT WAS DIRTY WINDSHIELD FROM LIGHT RAIN & WIPER USE, BUT THEN SATURDAY IT MOVED ABOUT 6 INCHES MID DAY PARKED THEN HALFWAY ACROSS DRIVER SIDE A COUPLE OF HOURS LATER PARKED. I HAVE NOT BEEN HIT BY ANYTHING BIG OR SMALL. I HAVE READ THAT THIS WINDSHIELD ISSUE HAS BEEN IN EVERY SUBARU MODELS. I WANT SUBARU TO PAY FOR THIS!
Additional Notes:
NOTICED SMALL CRACK IN WINDSHIELD LAST TUESDAY, STARTING JUST ABOVE A CLIP ON WIPER. ASSUMED, AT FIRST IT WAS DIRTY WINDSHIELD FROM LIGHT RAIN & WIPER USE, BUT THEN SATURDAY IT MOVED ABOUT 6 INCHES MID DAY PARKED THEN HALFWAY ACROSS DRIVER SIDE A COUPLE OF HOURS LATER PARKED. I HAVE NOT BEEN HIT BY ANYTHING BIG OR SMALL. I HAVE READ THAT THIS WINDSHIELD ISSUE HAS BEEN IN EVERY SUBARU MODELS. I WANT SUBARU TO PAY FOR THIS!
Mfg Campaign: 11244992
Recall Date: Aug 19, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT COMES ON, PASSENGER SIDE AIRBAG SAYS 'OFF' ON PANEL WHEN PERSON IS ON SEAT. STARLINK EMAILS ME THAT THERE IS AN AIRBAG ISSUE.
Corrective Action:
AIRBAG LIGHT COMES ON, PASSENGER SIDE AIRBAG SAYS 'OFF' ON PANEL WHEN PERSON IS ON SEAT. STARLINK EMAILS ME THAT THERE IS AN AIRBAG ISSUE.
Additional Notes:
AIRBAG LIGHT COMES ON, PASSENGER SIDE AIRBAG SAYS 'OFF' ON PANEL WHEN PERSON IS ON SEAT. STARLINK EMAILS ME THAT THERE IS AN AIRBAG ISSUE.
Mfg Campaign: 11244085
Recall Date: Aug 15, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Corrective Action:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Additional Notes:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Mfg Campaign: 11243913
Recall Date: Aug 14, 2019
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Corrective Action:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Additional Notes:
FRONT PASSENGER SEAT AIRBAG SENSOR BEGAN NOT RECOGNIZING PASSENGERS SITTING IN THE SEAT SHORTLY AFTER PURCHASING MY BRAND NEW 2018 SUBARU FORESTER. THIS STARTED OCCURING WHILE DRIVING, TURNING OFF AND ON. AFTER A WHILE, IT COMPLETELY STOPPED RECOGNIZING ANY PERSON SITTING IN THE SEAT EVEN AFTER ONLY JUST TURNING THE CAR ON. THE DEALERSHIP REPLACED IT SINCE IT WAS IN THE WARRANTY PERIOD BUT BLAMED US FOR IT MALFUNCTIONING SAYING THAT WE MUST HAVE GOTTEN THE SEAT WET, CAUSING THE SENSOR TO FAIL. WE TOLD THEM THAT WE HADN'T EVER GOTTEN THE SEAT WET. ONE YEAR AND 3 MONTHS AFTER WE'D GOTTEN OUR FORESTER BACK FROM THE DEALERSHIP AFTER THE AIRBAG SENSOR REPAIR, A PASSENGER THAT SAT IN THE SEAT BROUGHT TO OUR ATTENTION THE FACT THAT THE PART OF THE SEATBELT THAT SITS TO THE LEFT OF THE FRONT PASSENGER SEAT WAS LOOSE. WE TOOK IT TO THE SAME DEALERSHIP AGAIN AND THEY TOLD US THAT THE TECHNICIAN HAD REINSTALLED THE SEAT BELT INCORRECTLY AFTER THE AIRBAG SENSOR REPAIR AND THAT IT WAS MISSING A PART AND THAT'S WHY IT WAS LOOSE AND NOT ANCHORED PROPERLY. THEY WERE ORDERING THE PART AND IT WOULD ARRIVE WITHIN A WEEK. WHEN WE RETURNED A WEEK LATER THEY INFORMED US THAT THEY ORDERED THE WRONG PART AND NOW WE'D HAVE TO WAIT ANOTHER WEEK FOR THE SEAT BELT TO BE ANCHORED PROPERLY. STILL WAITING FOR THE CORRECT PART TO ARRIVE FOR THE SEAT BELT TO BE ANCHORED PROPERLY.
Mfg Campaign: 11243913
Recall Date: Aug 14, 2019
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS I WAS EASING INTO A PARKING SPACE IN MY TOWNHOME COMMUNITY IN FRONT OF MY NEIGHBOR'S HOUSE, THE CAR SUDDENLY ACCELERATED ON ITS OWN AND JUMPED THE CURB, LANDING ON THE SIDEWALK AND PUSHING IN THE WALL OF THE HOUSE. AIRBAGS DID NOT GO OFF AND LUCKILY NOBODY WAS HOME OR STANDING ON THE SIDEWALK. I WAS NOT INJURED. THE CAR SUSTAINED MINIMAL DAMAGE (BUMPER WAS ASKEW) BUT THE HOUSE WALL NEEDED TO BE REPLACED AND THE TENANTS WERE UNABLE TO LIVE THERE FOR TWO WEEKS.
Corrective Action:
AS I WAS EASING INTO A PARKING SPACE IN MY TOWNHOME COMMUNITY IN FRONT OF MY NEIGHBOR'S HOUSE, THE CAR SUDDENLY ACCELERATED ON ITS OWN AND JUMPED THE CURB, LANDING ON THE SIDEWALK AND PUSHING IN THE WALL OF THE HOUSE. AIRBAGS DID NOT GO OFF AND LUCKILY NOBODY WAS HOME OR STANDING ON THE SIDEWALK. I WAS NOT INJURED. THE CAR SUSTAINED MINIMAL DAMAGE (BUMPER WAS ASKEW) BUT THE HOUSE WALL NEEDED TO BE REPLACED AND THE TENANTS WERE UNABLE TO LIVE THERE FOR TWO WEEKS.
Additional Notes:
AS I WAS EASING INTO A PARKING SPACE IN MY TOWNHOME COMMUNITY IN FRONT OF MY NEIGHBOR'S HOUSE, THE CAR SUDDENLY ACCELERATED ON ITS OWN AND JUMPED THE CURB, LANDING ON THE SIDEWALK AND PUSHING IN THE WALL OF THE HOUSE. AIRBAGS DID NOT GO OFF AND LUCKILY NOBODY WAS HOME OR STANDING ON THE SIDEWALK. I WAS NOT INJURED. THE CAR SUSTAINED MINIMAL DAMAGE (BUMPER WAS ASKEW) BUT THE HOUSE WALL NEEDED TO BE REPLACED AND THE TENANTS WERE UNABLE TO LIVE THERE FOR TWO WEEKS.
Mfg Campaign: 11243766
Recall Date: Aug 13, 2019
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BRAKING ISSUE. *LD THE CONSUMER STATED THE BRAKE PEDAL BECAME SPONGY/MUSHY AFTER DRIVING SEVERAL MILES. THE PEDAL WOULD CONTINUE TO TRAVEL TO THE FLOOR AFTER BEING DEPRESSED. *JS THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER WAS UNSATISFIED WITH THIS RESPONSE. *JS
Corrective Action:
2018 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BRAKING ISSUE. *LD THE CONSUMER STATED THE BRAKE PEDAL BECAME SPONGY/MUSHY AFTER DRIVING SEVERAL MILES. THE PEDAL WOULD CONTINUE TO TRAVEL TO THE FLOOR AFTER BEING DEPRESSED. *JS THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER WAS UNSATISFIED WITH THIS RESPONSE. *JS
Additional Notes:
2018 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO BRAKING ISSUE. *LD THE CONSUMER STATED THE BRAKE PEDAL BECAME SPONGY/MUSHY AFTER DRIVING SEVERAL MILES. THE PEDAL WOULD CONTINUE TO TRAVEL TO THE FLOOR AFTER BEING DEPRESSED. *JS THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER WAS UNSATISFIED WITH THIS RESPONSE. *JS
Mfg Campaign: 11241505
Recall Date: Aug 12, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER AIRBAG SYSTEM INTERMITTENTLY TURNS OFF EVEN IF SOMEONE IS SITTING IN THE SEAT. IT CAN BE WHILE PARKED OR DURING DRIVING. THERE'S NO SET CAUSE OR CIRCUMSTANCES THAT TRIGGER THIS.
Corrective Action:
THE PASSENGER AIRBAG SYSTEM INTERMITTENTLY TURNS OFF EVEN IF SOMEONE IS SITTING IN THE SEAT. IT CAN BE WHILE PARKED OR DURING DRIVING. THERE'S NO SET CAUSE OR CIRCUMSTANCES THAT TRIGGER THIS.
Additional Notes:
THE PASSENGER AIRBAG SYSTEM INTERMITTENTLY TURNS OFF EVEN IF SOMEONE IS SITTING IN THE SEAT. IT CAN BE WHILE PARKED OR DURING DRIVING. THERE'S NO SET CAUSE OR CIRCUMSTANCES THAT TRIGGER THIS.
Mfg Campaign: 11243076
Recall Date: Aug 11, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS CAR HAS A MANUAL TRANSMISSION AND ONLY HAS BEEN DRIVEN 3,370 MILES. EVERY SO OFTEN AFTER STARTUP, WHILE BEGINNING TO MOVE FORWARD, THE STEERING BECOMES EXTREMELY DIFFICULT. THIS EFFECT LASTS, PERHAPS, FOR UP TO 5 SECONDS OR SO.
Corrective Action:
THIS CAR HAS A MANUAL TRANSMISSION AND ONLY HAS BEEN DRIVEN 3,370 MILES. EVERY SO OFTEN AFTER STARTUP, WHILE BEGINNING TO MOVE FORWARD, THE STEERING BECOMES EXTREMELY DIFFICULT. THIS EFFECT LASTS, PERHAPS, FOR UP TO 5 SECONDS OR SO.
Additional Notes:
THIS CAR HAS A MANUAL TRANSMISSION AND ONLY HAS BEEN DRIVEN 3,370 MILES. EVERY SO OFTEN AFTER STARTUP, WHILE BEGINNING TO MOVE FORWARD, THE STEERING BECOMES EXTREMELY DIFFICULT. THIS EFFECT LASTS, PERHAPS, FOR UP TO 5 SECONDS OR SO.
Mfg Campaign: 11240677
Recall Date: Jul 30, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I'VE HAD MY 2018 FORESTER FOR JUST ONE YEAR AND TWO WINDSHIELDS HAVE CRACKED FROM MINOR ROCK STRIKES. THE FACTORY WINDSHIELD WAS REPLACED AT 11,670 MILES ON 12/17/2018 AND WAS REPLACED WITH SUBARU OEM GLASS. NOW AT 24,000 MILES THE REPLACEMENT WINDSHIELD HAS CRACKED FROM A MINOR ROCK STRIKE. I WAS DRIVING THE VEHICLE WHEN A CAR PASSED ME. THE SOUND OF THE ROCK STRIKE WAS BARELY NOTICEABLE AND I DIDN'T NOTICE THE DAMAGE UNTIL MY PASSENGER POINTED IT OUT TO ME. SUBARU WINDSHIELDS ARE TOO FRAGILE AND BREAK EASILY WHICH IS A SAFETY RISK. I WILL BE REPLACING THIS SECOND SUBARU WINDSHIELD WITH AFTERMARKET GLASS.
Corrective Action:
I'VE HAD MY 2018 FORESTER FOR JUST ONE YEAR AND TWO WINDSHIELDS HAVE CRACKED FROM MINOR ROCK STRIKES. THE FACTORY WINDSHIELD WAS REPLACED AT 11,670 MILES ON 12/17/2018 AND WAS REPLACED WITH SUBARU OEM GLASS. NOW AT 24,000 MILES THE REPLACEMENT WINDSHIELD HAS CRACKED FROM A MINOR ROCK STRIKE. I WAS DRIVING THE VEHICLE WHEN A CAR PASSED ME. THE SOUND OF THE ROCK STRIKE WAS BARELY NOTICEABLE AND I DIDN'T NOTICE THE DAMAGE UNTIL MY PASSENGER POINTED IT OUT TO ME. SUBARU WINDSHIELDS ARE TOO FRAGILE AND BREAK EASILY WHICH IS A SAFETY RISK. I WILL BE REPLACING THIS SECOND SUBARU WINDSHIELD WITH AFTERMARKET GLASS.
Additional Notes:
I'VE HAD MY 2018 FORESTER FOR JUST ONE YEAR AND TWO WINDSHIELDS HAVE CRACKED FROM MINOR ROCK STRIKES. THE FACTORY WINDSHIELD WAS REPLACED AT 11,670 MILES ON 12/17/2018 AND WAS REPLACED WITH SUBARU OEM GLASS. NOW AT 24,000 MILES THE REPLACEMENT WINDSHIELD HAS CRACKED FROM A MINOR ROCK STRIKE. I WAS DRIVING THE VEHICLE WHEN A CAR PASSED ME. THE SOUND OF THE ROCK STRIKE WAS BARELY NOTICEABLE AND I DIDN'T NOTICE THE DAMAGE UNTIL MY PASSENGER POINTED IT OUT TO ME. SUBARU WINDSHIELDS ARE TOO FRAGILE AND BREAK EASILY WHICH IS A SAFETY RISK. I WILL BE REPLACING THIS SECOND SUBARU WINDSHIELD WITH AFTERMARKET GLASS.
Mfg Campaign: 11235277
Recall Date: Jul 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I AM WRITING AGAIN BECAUSE I HAVE ANOTHER CHIP IN MY WINDSHIELD. IT LOOKS LIKE IT IS STARTING TO CRACK; JUST LIKE THE LAST TWO TIMES. IT DOESN'T SEEM RIGHT THAT CAR INSURANCE SHOULD HAVE TO COVER A POOR QUALITY PRODUCT. IT COSTS ALMOST A THOUSAND DOLLARS EACH TIME. IT IS ALSO A SAFETY ISSUE TO BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE WINDSHIELD CRACKS. I CAN'T IMAGINE WHAT WOULD HAPPEN TO THESE WINDSHIELDS IF ANYONE WAS EVER IN AN ACCIDENT.
Corrective Action:
I AM WRITING AGAIN BECAUSE I HAVE ANOTHER CHIP IN MY WINDSHIELD. IT LOOKS LIKE IT IS STARTING TO CRACK; JUST LIKE THE LAST TWO TIMES. IT DOESN'T SEEM RIGHT THAT CAR INSURANCE SHOULD HAVE TO COVER A POOR QUALITY PRODUCT. IT COSTS ALMOST A THOUSAND DOLLARS EACH TIME. IT IS ALSO A SAFETY ISSUE TO BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE WINDSHIELD CRACKS. I CAN'T IMAGINE WHAT WOULD HAPPEN TO THESE WINDSHIELDS IF ANYONE WAS EVER IN AN ACCIDENT.
Additional Notes:
I AM WRITING AGAIN BECAUSE I HAVE ANOTHER CHIP IN MY WINDSHIELD. IT LOOKS LIKE IT IS STARTING TO CRACK; JUST LIKE THE LAST TWO TIMES. IT DOESN'T SEEM RIGHT THAT CAR INSURANCE SHOULD HAVE TO COVER A POOR QUALITY PRODUCT. IT COSTS ALMOST A THOUSAND DOLLARS EACH TIME. IT IS ALSO A SAFETY ISSUE TO BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE WINDSHIELD CRACKS. I CAN'T IMAGINE WHAT WOULD HAPPEN TO THESE WINDSHIELDS IF ANYONE WAS EVER IN AN ACCIDENT.
Mfg Campaign: 11232057
Recall Date: Jul 15, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SECOND CRACK IN WINDSHIELD IN 5 MONTHS. I BEEN DRIVING FOR 20 YEARS, AND NEVER HAD ANY ISSUES. NOW WITH THE 2018 FORESTER I HAVE SECOND CRACK IN WINDSHIELD FROM A TINY ROCK IN 5 MONTHS. FIRST OCCURANCE HAPPENED IN IL ON NORMAL ROAD, SECOND HAPPENED 2 DAYS AGO IN WI, ON NORMAL PAVED ROAD.
Corrective Action:
SECOND CRACK IN WINDSHIELD IN 5 MONTHS. I BEEN DRIVING FOR 20 YEARS, AND NEVER HAD ANY ISSUES. NOW WITH THE 2018 FORESTER I HAVE SECOND CRACK IN WINDSHIELD FROM A TINY ROCK IN 5 MONTHS. FIRST OCCURANCE HAPPENED IN IL ON NORMAL ROAD, SECOND HAPPENED 2 DAYS AGO IN WI, ON NORMAL PAVED ROAD.
Additional Notes:
SECOND CRACK IN WINDSHIELD IN 5 MONTHS. I BEEN DRIVING FOR 20 YEARS, AND NEVER HAD ANY ISSUES. NOW WITH THE 2018 FORESTER I HAVE SECOND CRACK IN WINDSHIELD FROM A TINY ROCK IN 5 MONTHS. FIRST OCCURANCE HAPPENED IN IL ON NORMAL ROAD, SECOND HAPPENED 2 DAYS AGO IN WI, ON NORMAL PAVED ROAD.
Mfg Campaign: 11230023
Recall Date: Jul 8, 2019
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