Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.
Mfg Campaign: 11421032
Recall Date: Jun 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery hesitated when starting engine within 7-9 months of ownership. Spoke to mechanics and service staff several times then and later and was told I need to drive it every 2-3 days to keep battery charged. By 18 months of ownership it was completely dying by fourth day of not driving so I took it into service. After 9 days in service and then service not waiting my advised 4 days to cold start it, they said it’s fine and drive more or get a battery tender. (And that the battery compartment will not accommodate a larger, more powerful replacement battery!). So I purchased a battery tender and keep it attached at all times, just in case. And, I had to purchase a portable charger to keep in my car because an outlet isn’t always available and I could get stranded somewhere. I bought this car upon retirement as my forever car but I do not feel safe or comfortable owning it. I shouldn’t be forced to drive my car every 2-3 days. And should I really be going through all this when purchasing a new car?
Corrective Action:
Battery hesitated when starting engine within 7-9 months of ownership. Spoke to mechanics and service staff several times then and later and was told I need to drive it every 2-3 days to keep battery charged. By 18 months of ownership it was completely dying by fourth day of not driving so I took it into service. After 9 days in service and then service not waiting my advised 4 days to cold start it, they said it’s fine and drive more or get a battery tender. (And that the battery compartment will not accommodate a larger, more powerful replacement battery!). So I purchased a battery tender and keep it attached at all times, just in case. And, I had to purchase a portable charger to keep in my car because an outlet isn’t always available and I could get stranded somewhere. I bought this car upon retirement as my forever car but I do not feel safe or comfortable owning it. I shouldn’t be forced to drive my car every 2-3 days. And should I really be going through all this when purchasing a new car?
Additional Notes:
Battery hesitated when starting engine within 7-9 months of ownership. Spoke to mechanics and service staff several times then and later and was told I need to drive it every 2-3 days to keep battery charged. By 18 months of ownership it was completely dying by fourth day of not driving so I took it into service. After 9 days in service and then service not waiting my advised 4 days to cold start it, they said it’s fine and drive more or get a battery tender. (And that the battery compartment will not accommodate a larger, more powerful replacement battery!). So I purchased a battery tender and keep it attached at all times, just in case. And, I had to purchase a portable charger to keep in my car because an outlet isn’t always available and I could get stranded somewhere. I bought this car upon retirement as my forever car but I do not feel safe or comfortable owning it. I shouldn’t be forced to drive my car every 2-3 days. And should I really be going through all this when purchasing a new car?
Mfg Campaign: 11420756
Recall Date: Jun 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was sitting at a traffic light and heard a crack. No cars in front or at the time passing me by. I then saw a crack on my passenger side windshield. Upon my research I note there have been several complaints with this manufacturer and model of car. The car will be inspected on Monday.
Corrective Action:
I was sitting at a traffic light and heard a crack. No cars in front or at the time passing me by. I then saw a crack on my passenger side windshield. Upon my research I note there have been several complaints with this manufacturer and model of car. The car will be inspected on Monday.
Additional Notes:
I was sitting at a traffic light and heard a crack. No cars in front or at the time passing me by. I then saw a crack on my passenger side windshield. Upon my research I note there have been several complaints with this manufacturer and model of car. The car will be inspected on Monday.
Mfg Campaign: 11420686
Recall Date: Jun 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car has 24,000 miles on it. A month after I got it, a large crack developed in the windshield and I had to replace it. (Very expensive!) The new windshield has chipped twice and I’ve had to have those repaired. Today I discovered another large crack which will require a new windshield. See picture.) I am aware that there is a class action lawsuit in New Jersey regarding defective windshields for this model (and others). So far, I am averaging one chip and one new windshield every 12,000 miles. That is outrageous! I’m sure Subaru will say that the chips and cracks were caused by road debris, but I am 64 years old and have driven since I was 16. In all that time, I have had to have only one chip repaired until I got my new Subaru. The windshield is clearly too delicate and fragile for the task.
Corrective Action:
My car has 24,000 miles on it. A month after I got it, a large crack developed in the windshield and I had to replace it. (Very expensive!) The new windshield has chipped twice and I’ve had to have those repaired. Today I discovered another large crack which will require a new windshield. See picture.) I am aware that there is a class action lawsuit in New Jersey regarding defective windshields for this model (and others). So far, I am averaging one chip and one new windshield every 12,000 miles. That is outrageous! I’m sure Subaru will say that the chips and cracks were caused by road debris, but I am 64 years old and have driven since I was 16. In all that time, I have had to have only one chip repaired until I got my new Subaru. The windshield is clearly too delicate and fragile for the task.
Additional Notes:
My car has 24,000 miles on it. A month after I got it, a large crack developed in the windshield and I had to replace it. (Very expensive!) The new windshield has chipped twice and I’ve had to have those repaired. Today I discovered another large crack which will require a new windshield. See picture.) I am aware that there is a class action lawsuit in New Jersey regarding defective windshields for this model (and others). So far, I am averaging one chip and one new windshield every 12,000 miles. That is outrageous! I’m sure Subaru will say that the chips and cracks were caused by road debris, but I am 64 years old and have driven since I was 16. In all that time, I have had to have only one chip repaired until I got my new Subaru. The windshield is clearly too delicate and fragile for the task.
Mfg Campaign: 11420463
Recall Date: Jun 10, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated that while starting the vehicle, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that it was the second time the windshield had cracked after replacing it last year. The dealer was made aware of the failure and informed the contact to take the vehicle in to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,720. VIN was unavailable. The consumer stated Williams Autoworld did pay for the 2nd windshield replacement.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated that while starting the vehicle, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that it was the second time the windshield had cracked after replacing it last year. The dealer was made aware of the failure and informed the contact to take the vehicle in to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,720. VIN was unavailable. The consumer stated Williams Autoworld did pay for the 2nd windshield replacement.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated that while starting the vehicle, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that it was the second time the windshield had cracked after replacing it last year. The dealer was made aware of the failure and informed the contact to take the vehicle in to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,720. VIN was unavailable. The consumer stated Williams Autoworld did pay for the 2nd windshield replacement.
Mfg Campaign: 11420148
Recall Date: Jun 8, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked, beginning above and to the right of the rear view mirror and tracking down and to the left. It was about 15-16 inches long when it was first noticed.
Corrective Action:
Windshield spontaneously cracked, beginning above and to the right of the rear view mirror and tracking down and to the left. It was about 15-16 inches long when it was first noticed.
Additional Notes:
Windshield spontaneously cracked, beginning above and to the right of the rear view mirror and tracking down and to the left. It was about 15-16 inches long when it was first noticed.
Mfg Campaign: 11419894
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked for no obvious reason.
Corrective Action:
Windshield cracked for no obvious reason.
Additional Notes:
Windshield cracked for no obvious reason.
Mfg Campaign: 11419913
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A little bit under 15K miles, a now (roughly) 40 inch crack has formed across the windshield that continues to spread. The crack has spontaneously developed and was only discovered when cleaning out the car, which is always parked in a garage. There were no previous signs of a crack or damage to the windshield prior to it forming, nor was it prompted by anything (rocks, debris, etc). As the crack continues to spread, it limits my ability to see while driving. The windshield does require replacement which is not covered under warranty. Through research I've discovered that this is an identified issue, with a few owners going to court and winning their cases.
Corrective Action:
A little bit under 15K miles, a now (roughly) 40 inch crack has formed across the windshield that continues to spread. The crack has spontaneously developed and was only discovered when cleaning out the car, which is always parked in a garage. There were no previous signs of a crack or damage to the windshield prior to it forming, nor was it prompted by anything (rocks, debris, etc). As the crack continues to spread, it limits my ability to see while driving. The windshield does require replacement which is not covered under warranty. Through research I've discovered that this is an identified issue, with a few owners going to court and winning their cases.
Additional Notes:
A little bit under 15K miles, a now (roughly) 40 inch crack has formed across the windshield that continues to spread. The crack has spontaneously developed and was only discovered when cleaning out the car, which is always parked in a garage. There were no previous signs of a crack or damage to the windshield prior to it forming, nor was it prompted by anything (rocks, debris, etc). As the crack continues to spread, it limits my ability to see while driving. The windshield does require replacement which is not covered under warranty. Through research I've discovered that this is an identified issue, with a few owners going to court and winning their cases.
Mfg Campaign: 11419830
Recall Date: Jun 6, 2021
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I just received Subaru Safety Recall WRD-21 issued May 2021. It says there is a DEFECT that can cause a crash. It says “overtime, due to initial variation in rear stabilizer bracket dimensions, the rear stabilizer bracket bolts may loosen and possibly detach”. I purchased my Subaru Forester Touring model 2-2-2019. On 7-20-2020 with only 19;413 miles I experienced a very loud rattle in the rear. My local dealer in Albuquerque, NM found that both rear stabilizer bolts were very loose and about to fall out. They retorqued them to specification and checked for a recall. Of course they found none and said someone at the factory probably didn’t torque to the correct value. Now I receive this WRD-21 notice. I called Subaru customer service to find out why this defect is fixed by a simple retorquing of the bolts. Based on their own statement the loosening is caused by a manufacturing error in the stabilizer bracket dimensions. Simple retorquing in my opinion will not fix the defect but only fix the symptoms and probably the bots will become loose again over time due to the imperfections in the stabilizer bracket dimensions as they admitted. Subaru told me all recalls are approved by the NHTSA before it is sent out. So some engineer at NHTSA must have analyzed the problem and their proposed solution and approved it. I disagree with the approval and believe the bolts will loosen again under normal use. Many Subaru owners buy the Forrester model for off road use on rough roads. I fear it will happen to me again. I request NHTSA re-examine this recall and require Subaru to issue another recall to perform a permanent fix to this admitted safety defect in their product. Please me know your decision at [XXX] [XXX] Bernalillo, NM. [XXX] Or at [XXX]
Corrective Action:
I just received Subaru Safety Recall WRD-21 issued May 2021. It says there is a DEFECT that can cause a crash. It says “overtime, due to initial variation in rear stabilizer bracket dimensions, the rear stabilizer bracket bolts may loosen and possibly detach”. I purchased my Subaru Forester Touring model 2-2-2019. On 7-20-2020 with only 19;413 miles I experienced a very loud rattle in the rear. My local dealer in Albuquerque, NM found that both rear stabilizer bolts were very loose and about to fall out. They retorqued them to specification and checked for a recall. Of course they found none and said someone at the factory probably didn’t torque to the correct value. Now I receive this WRD-21 notice. I called Subaru customer service to find out why this defect is fixed by a simple retorquing of the bolts. Based on their own statement the loosening is caused by a manufacturing error in the stabilizer bracket dimensions. Simple retorquing in my opinion will not fix the defect but only fix the symptoms and probably the bots will become loose again over time due to the imperfections in the stabilizer bracket dimensions as they admitted. Subaru told me all recalls are approved by the NHTSA before it is sent out. So some engineer at NHTSA must have analyzed the problem and their proposed solution and approved it. I disagree with the approval and believe the bolts will loosen again under normal use. Many Subaru owners buy the Forrester model for off road use on rough roads. I fear it will happen to me again. I request NHTSA re-examine this recall and require Subaru to issue another recall to perform a permanent fix to this admitted safety defect in their product. Please me know your decision at [XXX] [XXX] Bernalillo, NM. [XXX] Or at [XXX]
Additional Notes:
I just received Subaru Safety Recall WRD-21 issued May 2021. It says there is a DEFECT that can cause a crash. It says “overtime, due to initial variation in rear stabilizer bracket dimensions, the rear stabilizer bracket bolts may loosen and possibly detach”. I purchased my Subaru Forester Touring model 2-2-2019. On 7-20-2020 with only 19;413 miles I experienced a very loud rattle in the rear. My local dealer in Albuquerque, NM found that both rear stabilizer bolts were very loose and about to fall out. They retorqued them to specification and checked for a recall. Of course they found none and said someone at the factory probably didn’t torque to the correct value. Now I receive this WRD-21 notice. I called Subaru customer service to find out why this defect is fixed by a simple retorquing of the bolts. Based on their own statement the loosening is caused by a manufacturing error in the stabilizer bracket dimensions. Simple retorquing in my opinion will not fix the defect but only fix the symptoms and probably the bots will become loose again over time due to the imperfections in the stabilizer bracket dimensions as they admitted. Subaru told me all recalls are approved by the NHTSA before it is sent out. So some engineer at NHTSA must have analyzed the problem and their proposed solution and approved it. I disagree with the approval and believe the bolts will loosen again under normal use. Many Subaru owners buy the Forrester model for off road use on rough roads. I fear it will happen to me again. I request NHTSA re-examine this recall and require Subaru to issue another recall to perform a permanent fix to this admitted safety defect in their product. Please me know your decision at [XXX] [XXX] Bernalillo, NM. [XXX] Or at [XXX]
Mfg Campaign: 11419632
Recall Date: Jun 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary in his driveway, he noticed a large diagonal crack on the windshield. The contact stated that the crack happened without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 18,900.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary in his driveway, he noticed a large diagonal crack on the windshield. The contact stated that the crack happened without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 18,900.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary in his driveway, he noticed a large diagonal crack on the windshield. The contact stated that the crack happened without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 18,900.
Mfg Campaign: 11419298
Recall Date: Jun 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A very tiny pebble bounced off of our windshield very lightly as we were going 45 MPH. The force of the impact should not have caused any damage to the windshield however it resulted in a 12 inch crack across the windshield.
Corrective Action:
A very tiny pebble bounced off of our windshield very lightly as we were going 45 MPH. The force of the impact should not have caused any damage to the windshield however it resulted in a 12 inch crack across the windshield.
Additional Notes:
A very tiny pebble bounced off of our windshield very lightly as we were going 45 MPH. The force of the impact should not have caused any damage to the windshield however it resulted in a 12 inch crack across the windshield.
Mfg Campaign: 11419366
Recall Date: Jun 2, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2019 Subaru Forester was stopped with left directional signal on to make a left turn. Waiting for oncoming traffic to pass. Vehicle was hit multiple times from the front, back AND side. Airbags did NOT deploy. Driver of the vehicle which hit us said he was “distracted” when he hit us and that it was his fault.
Corrective Action:
2019 Subaru Forester was stopped with left directional signal on to make a left turn. Waiting for oncoming traffic to pass. Vehicle was hit multiple times from the front, back AND side. Airbags did NOT deploy. Driver of the vehicle which hit us said he was “distracted” when he hit us and that it was his fault.
Additional Notes:
2019 Subaru Forester was stopped with left directional signal on to make a left turn. Waiting for oncoming traffic to pass. Vehicle was hit multiple times from the front, back AND side. Airbags did NOT deploy. Driver of the vehicle which hit us said he was “distracted” when he hit us and that it was his fault.
Mfg Campaign: 11419216
Recall Date: Jun 1, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously developed a large crack. The crack decreased driver's visibility. Dealership representative said damage was unlikely covered by warrantee. The windshield required replacement and recalibration of the EyeSight system, no other inspections were performed. There was no warning of impending failure or antecedent trauma.
Corrective Action:
Windshield spontaneously developed a large crack. The crack decreased driver's visibility. Dealership representative said damage was unlikely covered by warrantee. The windshield required replacement and recalibration of the EyeSight system, no other inspections were performed. There was no warning of impending failure or antecedent trauma.
Additional Notes:
Windshield spontaneously developed a large crack. The crack decreased driver's visibility. Dealership representative said damage was unlikely covered by warrantee. The windshield required replacement and recalibration of the EyeSight system, no other inspections were performed. There was no warning of impending failure or antecedent trauma.
Mfg Campaign: 11418991
Recall Date: May 29, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated the windshield crack without impact. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated the windshield crack without impact. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated the windshield crack without impact. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11418427
Recall Date: May 25, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My forester was parked in an open area with no other cars or people close - The car had just been turned off, and I had gotten out to open the rear gate when to my surprise, without explanation or frankly noise or other evidence of it what caused it to happen, I came back to find my windshield has spontaneously cracked.
Corrective Action:
My forester was parked in an open area with no other cars or people close - The car had just been turned off, and I had gotten out to open the rear gate when to my surprise, without explanation or frankly noise or other evidence of it what caused it to happen, I came back to find my windshield has spontaneously cracked.
Additional Notes:
My forester was parked in an open area with no other cars or people close - The car had just been turned off, and I had gotten out to open the rear gate when to my surprise, without explanation or frankly noise or other evidence of it what caused it to happen, I came back to find my windshield has spontaneously cracked.
Mfg Campaign: 11418525
Recall Date: May 25, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked after no impact
Corrective Action:
Windshield cracked after no impact
Additional Notes:
Windshield cracked after no impact
Mfg Campaign: 11417583
Recall Date: May 18, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE STARTED OFF ON THE PASSENGER’S SIDE AND EXPANDED TO THE CENTER OF THE WINDSHIELD WHERE THE REAR VIEW MIRROR WAS LOCATED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE STARTED OFF ON THE PASSENGER’S SIDE AND EXPANDED TO THE CENTER OF THE WINDSHIELD WHERE THE REAR VIEW MIRROR WAS LOCATED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE STARTED OFF ON THE PASSENGER’S SIDE AND EXPANDED TO THE CENTER OF THE WINDSHIELD WHERE THE REAR VIEW MIRROR WAS LOCATED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11417491
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY OF THE CAR DRAINED SEVERAL TIMES WHILE IT WAS OFF AND PARKED. I TOOK THE VEHICLE IN AND THE DEALERSHIP STATED THE BATTERY WAS FINE. ONE MONTH LATER THE BATTERY DRAINED AGAIN. THE DEALERSHIP REPLACED THE BATTERY OF THE CAR AFTER THAT. THE CAR HAS TO BE PLUGGED INTO A CHARGER WHEN IT IS NOT IN USE.
Corrective Action:
THE BATTERY OF THE CAR DRAINED SEVERAL TIMES WHILE IT WAS OFF AND PARKED. I TOOK THE VEHICLE IN AND THE DEALERSHIP STATED THE BATTERY WAS FINE. ONE MONTH LATER THE BATTERY DRAINED AGAIN. THE DEALERSHIP REPLACED THE BATTERY OF THE CAR AFTER THAT. THE CAR HAS TO BE PLUGGED INTO A CHARGER WHEN IT IS NOT IN USE.
Additional Notes:
THE BATTERY OF THE CAR DRAINED SEVERAL TIMES WHILE IT WAS OFF AND PARKED. I TOOK THE VEHICLE IN AND THE DEALERSHIP STATED THE BATTERY WAS FINE. ONE MONTH LATER THE BATTERY DRAINED AGAIN. THE DEALERSHIP REPLACED THE BATTERY OF THE CAR AFTER THAT. THE CAR HAS TO BE PLUGGED INTO A CHARGER WHEN IT IS NOT IN USE.
Mfg Campaign: 11416793
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE LAST WINTER I NEEDED TO JUMP START THE VEHICLE BECAUSE THE BATTERY HAD BEEN DRAINED. THIS OCCURRED AFTER THE VEHICLE WAS UNUSED FOR A PERIOD OF TIME. WE LATER REALIZED THAT THE CONTROLLER AREA NETWORK (CAN) WAS OPERATING EVEN WHEN THE VEHICLE WAS TURNED OFF. WE LEARNED THIS WHEN WE HEARD A WHIRRING NOISE COMING FROM THE CAR AT TIMES WHEN IT WAS PARKED IN THE GARAGE AND NOT BEING USED. THE DEALERSHIP TOLD ME THIS WAS NORMAL, AND THE CAR WAS DOING WHAT IT SHOULD. DRAINING THE BATTERY IS NOT NORMAL.
Corrective Action:
TWICE LAST WINTER I NEEDED TO JUMP START THE VEHICLE BECAUSE THE BATTERY HAD BEEN DRAINED. THIS OCCURRED AFTER THE VEHICLE WAS UNUSED FOR A PERIOD OF TIME. WE LATER REALIZED THAT THE CONTROLLER AREA NETWORK (CAN) WAS OPERATING EVEN WHEN THE VEHICLE WAS TURNED OFF. WE LEARNED THIS WHEN WE HEARD A WHIRRING NOISE COMING FROM THE CAR AT TIMES WHEN IT WAS PARKED IN THE GARAGE AND NOT BEING USED. THE DEALERSHIP TOLD ME THIS WAS NORMAL, AND THE CAR WAS DOING WHAT IT SHOULD. DRAINING THE BATTERY IS NOT NORMAL.
Additional Notes:
TWICE LAST WINTER I NEEDED TO JUMP START THE VEHICLE BECAUSE THE BATTERY HAD BEEN DRAINED. THIS OCCURRED AFTER THE VEHICLE WAS UNUSED FOR A PERIOD OF TIME. WE LATER REALIZED THAT THE CONTROLLER AREA NETWORK (CAN) WAS OPERATING EVEN WHEN THE VEHICLE WAS TURNED OFF. WE LEARNED THIS WHEN WE HEARD A WHIRRING NOISE COMING FROM THE CAR AT TIMES WHEN IT WAS PARKED IN THE GARAGE AND NOT BEING USED. THE DEALERSHIP TOLD ME THIS WAS NORMAL, AND THE CAR WAS DOING WHAT IT SHOULD. DRAINING THE BATTERY IS NOT NORMAL.
Mfg Campaign: 11416813
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE WE WERE STRANDED AFTER TRYING TO USE THE CAR IN THE MORNING AND IT WAS COMPLETELY DEAD. THERE WAS NO WARNING THE NIGHT BEFORE. WE'VE TAKEN IT TO THE DEALER AND THEY HAVE REPLACED THE BATTERY - AT 20,000 MILES! GETTING ROAD SERVICE WAS VERY DIFFICULT, SINCE THE CAR IS HARD TO REACH IN A GARAGE ON A HILL. ANOTHER TIME MY WIFE DROVE 15 MILES WITH A CONSTANT BEEPING DUE TO THE REAR GATE LATCH NOT CLOSING PROPERLY. WE HAVE RESET THE THING DOZENS OF TIMES.
Corrective Action:
TWICE WE WERE STRANDED AFTER TRYING TO USE THE CAR IN THE MORNING AND IT WAS COMPLETELY DEAD. THERE WAS NO WARNING THE NIGHT BEFORE. WE'VE TAKEN IT TO THE DEALER AND THEY HAVE REPLACED THE BATTERY - AT 20,000 MILES! GETTING ROAD SERVICE WAS VERY DIFFICULT, SINCE THE CAR IS HARD TO REACH IN A GARAGE ON A HILL. ANOTHER TIME MY WIFE DROVE 15 MILES WITH A CONSTANT BEEPING DUE TO THE REAR GATE LATCH NOT CLOSING PROPERLY. WE HAVE RESET THE THING DOZENS OF TIMES.
Additional Notes:
TWICE WE WERE STRANDED AFTER TRYING TO USE THE CAR IN THE MORNING AND IT WAS COMPLETELY DEAD. THERE WAS NO WARNING THE NIGHT BEFORE. WE'VE TAKEN IT TO THE DEALER AND THEY HAVE REPLACED THE BATTERY - AT 20,000 MILES! GETTING ROAD SERVICE WAS VERY DIFFICULT, SINCE THE CAR IS HARD TO REACH IN A GARAGE ON A HILL. ANOTHER TIME MY WIFE DROVE 15 MILES WITH A CONSTANT BEEPING DUE TO THE REAR GATE LATCH NOT CLOSING PROPERLY. WE HAVE RESET THE THING DOZENS OF TIMES.
Mfg Campaign: 11416730
Recall Date: May 15, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury