Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO REASON. I WAS DRIVING DOWN THE INTERSTATE AND IT CRACKED. I HAD IT REPLACED WITH A NEW SUBARU WINDSHIELD AND 2 WEEKS LATER THE NEW WINDSHIELD CRACKED WHILE DRIVING DOWN THE INTERSTATE.
Corrective Action:
WINDSHIELD CRACKED FOR NO REASON. I WAS DRIVING DOWN THE INTERSTATE AND IT CRACKED. I HAD IT REPLACED WITH A NEW SUBARU WINDSHIELD AND 2 WEEKS LATER THE NEW WINDSHIELD CRACKED WHILE DRIVING DOWN THE INTERSTATE.
Additional Notes:
WINDSHIELD CRACKED FOR NO REASON. I WAS DRIVING DOWN THE INTERSTATE AND IT CRACKED. I HAD IT REPLACED WITH A NEW SUBARU WINDSHIELD AND 2 WEEKS LATER THE NEW WINDSHIELD CRACKED WHILE DRIVING DOWN THE INTERSTATE.
Mfg Campaign: 11404309
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE. THIS IS THE SECOND WINDSHIELD ON THE CAR THAT HAS SPONTANEOUSLY CRACKED SINCE IT WAS BOUGHT NEW, A LITTLE OVER TWO YEARS AGO.
Corrective Action:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE. THIS IS THE SECOND WINDSHIELD ON THE CAR THAT HAS SPONTANEOUSLY CRACKED SINCE IT WAS BOUGHT NEW, A LITTLE OVER TWO YEARS AGO.
Additional Notes:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE. THIS IS THE SECOND WINDSHIELD ON THE CAR THAT HAS SPONTANEOUSLY CRACKED SINCE IT WAS BOUGHT NEW, A LITTLE OVER TWO YEARS AGO.
Mfg Campaign: 11404145
Recall Date: Mar 21, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE 3 MONTHS AFTER BUYING NEW.
Corrective Action:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE 3 MONTHS AFTER BUYING NEW.
Additional Notes:
WINDSHIELD CRACKED WITHOUT KNOWN CAUSE 3 MONTHS AFTER BUYING NEW.
Mfg Campaign: 11404147
Recall Date: Mar 21, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACKS IN WINDSHIELD, ONE IS 7 INCHES LONG, OTHERS ARE SMALLER
Corrective Action:
CRACKS IN WINDSHIELD, ONE IS 7 INCHES LONG, OTHERS ARE SMALLER
Additional Notes:
CRACKS IN WINDSHIELD, ONE IS 7 INCHES LONG, OTHERS ARE SMALLER
Mfg Campaign: 11404015
Recall Date: Mar 20, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Corrective Action:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Additional Notes:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Mfg Campaign: 11403895
Recall Date: Mar 19, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Corrective Action:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Additional Notes:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Mfg Campaign: 11403895
Recall Date: Mar 19, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Corrective Action:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Additional Notes:
HAVE A 2019 SUBARU FORRESTER. HAD 30,000 MILE SERVICE RECENTLY AT DEALER. SINCE THEN, MULTIPLE ELECTRIC MALFUNCTIONS. FIRST ABS TURNED OFF, THEN AUTO START STOP STARTED MALFUNCTIONING FOR 2 WEEKS, TOOK TO THE DEALERSHIP, THEY TOLD ME "HOOD SENSOR MALFUNCTIONING, AND BRING IT BACK IN 4 WEEKS WHEN PART ARRIVES." FOUR DAYS LATER, I WAS DRIVING MY CAR AND IN THE MIDDLE OF TRAFFIC, ENGINE SHUT OFF COMPLETELY! WHOLE DASHBOARD LIT UP WITH "EYESIGHT DISABLED" SIGN, ENGINE LIGHT ON. UNABLE TO MOVE THE CAR AT ALL. AFTER 10 MINUTES OF CAR STOPPED IN THE MIDDLE OF TRAFFIC WITH ENGINE DISABLED, FINALLY WAS ABLE TO RESTART THE CAR, THEN ENGINE SHUT DOWN AGAIN. TOOK IT TO DEALERSHIP AND THEY REPLACED HOOD SENSOR AND SAID "EVERYTHING IS FINE." MEANWHILE MULTIPLE ELECTRIC FAILURE ISSUES, PASSENGER SIDE SEATBELT ALARM BEEPS EVEN THOUGH SEAT EMPTY, ABS SHUTS OFF RANDOMLY. PLEASE BEWARE 2019 FORRESTER HAS CATASTROPHIC ELECTRONIC FAILURE THAT SUBARU IS FAILING TO ADDRESS PROPERLY AS A COMPANY. THIS IS A MAJOR SAFETY HAZARD! IMAGINE CAR SHUTTING OFF IN MIDDLE OF TRAFFIC REPEATEDLY. I BOUGHT THIS CAR NEW, HAVE KEPT IT WELL SERVICED WITH OIL CHANGES. SUBARU SEEMS TO THINK THIS IS OK. THEY KEPT SAYING "IT'S JUST AN ELECTRICAL ISSUE," JUST AN ELECTRICAL ISSUE THAT CAN CAUSE SEVERE INJURY AND ACCIDENTS! HOW MANY ACCIDENTS WILL HAVE TO OCCUR BEFORE SUBARU WILL TAKE RESPONSIBILITY FOR THIS AND FIXES THIS?
Mfg Campaign: 11403895
Recall Date: Mar 19, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Mfg Campaign: 11403939
Recall Date: Mar 19, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUTO START WAS DISABLED. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND SHUT-OFF. THE VEHICLE WAS TOWED TO CIOCCA SUBARU OF ALLENTOWN (4611 HAMILTON BLVD, ALLENTOWN, PA 18103, (844) 210-1314) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HOOD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS INVALID.
Mfg Campaign: 11403939
Recall Date: Mar 19, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING I HAVE GOTTEN TWO WINDSHIELD DINGS/CRACKS THAT HAVE BEEN REPAIRED . ANOTHER JUST APPEARED OUT OF NO WHERE. THERE HAS TO BE SOMETHING WRONG AS THIS IS THE SAME AMOUNT AS IN ALMOST 50 YEARS OF DRIVING. NEVER HAD THIS MANY PROBLEMS WITH A WINDSHIELD!
Corrective Action:
WHILE DRIVING I HAVE GOTTEN TWO WINDSHIELD DINGS/CRACKS THAT HAVE BEEN REPAIRED . ANOTHER JUST APPEARED OUT OF NO WHERE. THERE HAS TO BE SOMETHING WRONG AS THIS IS THE SAME AMOUNT AS IN ALMOST 50 YEARS OF DRIVING. NEVER HAD THIS MANY PROBLEMS WITH A WINDSHIELD!
Additional Notes:
WHILE DRIVING I HAVE GOTTEN TWO WINDSHIELD DINGS/CRACKS THAT HAVE BEEN REPAIRED . ANOTHER JUST APPEARED OUT OF NO WHERE. THERE HAS TO BE SOMETHING WRONG AS THIS IS THE SAME AMOUNT AS IN ALMOST 50 YEARS OF DRIVING. NEVER HAD THIS MANY PROBLEMS WITH A WINDSHIELD!
Mfg Campaign: 11403058
Recall Date: Mar 15, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM ERRONEOUSLY ACTIVATED, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF ROADWAY. THE CONTACT INDICATED THAT DURING THE FAILURE, THERE WAS NO OBJECTS OR VEHICLES NEARBY TO CAUSE THE BRAKING SYSTEM TO ACTIVATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ROYAL SUBARU LOCATED 3333 EAST 3RD ST, BLOOMINGTON, IN 47401 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,900.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM ERRONEOUSLY ACTIVATED, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF ROADWAY. THE CONTACT INDICATED THAT DURING THE FAILURE, THERE WAS NO OBJECTS OR VEHICLES NEARBY TO CAUSE THE BRAKING SYSTEM TO ACTIVATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ROYAL SUBARU LOCATED 3333 EAST 3RD ST, BLOOMINGTON, IN 47401 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,900.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM ERRONEOUSLY ACTIVATED, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF ROADWAY. THE CONTACT INDICATED THAT DURING THE FAILURE, THERE WAS NO OBJECTS OR VEHICLES NEARBY TO CAUSE THE BRAKING SYSTEM TO ACTIVATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ROYAL SUBARU LOCATED 3333 EAST 3RD ST, BLOOMINGTON, IN 47401 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,900.
Mfg Campaign: 11400313
Recall Date: Mar 11, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS VEHICLE WAS SOLD WITH A FRONT WINDSHIELD WHICH I BELIEVE HAS SERIOUS ENGINEERING ISSUES. I PURCHASED THE VEHICLE 26 MONTHS AGO. LAST WEEK MY WINDSHIELD DEVELOPED A CRACK, WHILE DRIVING ON INTERSTATE 5 IN WASHINGTON STATE, WITHOUT A NOTICEABLE CAUSE. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED, WITH THE NEXT MOST RECENT OCCURRING IN JUNE 2020. ON THAT OCCASION, SOMETHING HIT MY WINDSHIELD, BUT IT WAS MINUSCULE, CAUSING A NOISE AKIN TO A LIGHT TICK. IT CERTAINLY DID NOT SEEM SUFFICIENT TO CAUSE CRACKING, BUT IT DID. I AM QUITE CONCERNED WHAT MIGHT HAPPEN IF A ROCK LARGE ENOUGH TO CRACK A SAFER WINDSHIELD HITS MY VEHICLE. ANY INFORMATION YOU CAN PROVIDE WILL BE GREATLY APPRECIATED.
Corrective Action:
THIS VEHICLE WAS SOLD WITH A FRONT WINDSHIELD WHICH I BELIEVE HAS SERIOUS ENGINEERING ISSUES. I PURCHASED THE VEHICLE 26 MONTHS AGO. LAST WEEK MY WINDSHIELD DEVELOPED A CRACK, WHILE DRIVING ON INTERSTATE 5 IN WASHINGTON STATE, WITHOUT A NOTICEABLE CAUSE. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED, WITH THE NEXT MOST RECENT OCCURRING IN JUNE 2020. ON THAT OCCASION, SOMETHING HIT MY WINDSHIELD, BUT IT WAS MINUSCULE, CAUSING A NOISE AKIN TO A LIGHT TICK. IT CERTAINLY DID NOT SEEM SUFFICIENT TO CAUSE CRACKING, BUT IT DID. I AM QUITE CONCERNED WHAT MIGHT HAPPEN IF A ROCK LARGE ENOUGH TO CRACK A SAFER WINDSHIELD HITS MY VEHICLE. ANY INFORMATION YOU CAN PROVIDE WILL BE GREATLY APPRECIATED.
Additional Notes:
THIS VEHICLE WAS SOLD WITH A FRONT WINDSHIELD WHICH I BELIEVE HAS SERIOUS ENGINEERING ISSUES. I PURCHASED THE VEHICLE 26 MONTHS AGO. LAST WEEK MY WINDSHIELD DEVELOPED A CRACK, WHILE DRIVING ON INTERSTATE 5 IN WASHINGTON STATE, WITHOUT A NOTICEABLE CAUSE. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED, WITH THE NEXT MOST RECENT OCCURRING IN JUNE 2020. ON THAT OCCASION, SOMETHING HIT MY WINDSHIELD, BUT IT WAS MINUSCULE, CAUSING A NOISE AKIN TO A LIGHT TICK. IT CERTAINLY DID NOT SEEM SUFFICIENT TO CAUSE CRACKING, BUT IT DID. I AM QUITE CONCERNED WHAT MIGHT HAPPEN IF A ROCK LARGE ENOUGH TO CRACK A SAFER WINDSHIELD HITS MY VEHICLE. ANY INFORMATION YOU CAN PROVIDE WILL BE GREATLY APPRECIATED.
Mfg Campaign: 11400125
Recall Date: Mar 10, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE HAS OIL LEAKED ON THE LEFT SIDE WHICH I REPORTED ON DEALERSHIP SERVICE LAST NOVEMBER 30 2020 AND WAS FIXED AND REPAIRED AT DECEMBER 8, 2020. I SOMETIMES CHECK AND POP UP THE HOOD TO SEE THE LEVELS OF WIPER WASHER, COOLANT, AND OTHER FLUIDS AT LEAST TWICE A MONTH AND NOTICED LAST WEEK MARCH 4 THAT THERE IS AGAIN OIL LEAKED ON THE SAME LEFT SIDE OF THE ENGINE. I CALLED THE DEALERSHIP TO SCHEDULE SERVICE AND THE CAR WAS BROUGHT AGAIN YESTERDAY TO HAVE IT FIX. IT IS ONLY THREE MONTHS OR MAYBE LESS COZ I DID NOT CHECK THE ENGINE LAST 2 WEEKS OF FEBRUARY DUE TO COLD SNOWY WEATHER. MY WORRY IS THAT THE WARRANTY WILL END THIS NOVEMBER OF 2021 AND OIL LEAKED ON ENGINE WILL COME BACK ALL OVER AGAIN AND EVEN AFTER THE WARRANTY.
Corrective Action:
THE ENGINE HAS OIL LEAKED ON THE LEFT SIDE WHICH I REPORTED ON DEALERSHIP SERVICE LAST NOVEMBER 30 2020 AND WAS FIXED AND REPAIRED AT DECEMBER 8, 2020. I SOMETIMES CHECK AND POP UP THE HOOD TO SEE THE LEVELS OF WIPER WASHER, COOLANT, AND OTHER FLUIDS AT LEAST TWICE A MONTH AND NOTICED LAST WEEK MARCH 4 THAT THERE IS AGAIN OIL LEAKED ON THE SAME LEFT SIDE OF THE ENGINE. I CALLED THE DEALERSHIP TO SCHEDULE SERVICE AND THE CAR WAS BROUGHT AGAIN YESTERDAY TO HAVE IT FIX. IT IS ONLY THREE MONTHS OR MAYBE LESS COZ I DID NOT CHECK THE ENGINE LAST 2 WEEKS OF FEBRUARY DUE TO COLD SNOWY WEATHER. MY WORRY IS THAT THE WARRANTY WILL END THIS NOVEMBER OF 2021 AND OIL LEAKED ON ENGINE WILL COME BACK ALL OVER AGAIN AND EVEN AFTER THE WARRANTY.
Additional Notes:
THE ENGINE HAS OIL LEAKED ON THE LEFT SIDE WHICH I REPORTED ON DEALERSHIP SERVICE LAST NOVEMBER 30 2020 AND WAS FIXED AND REPAIRED AT DECEMBER 8, 2020. I SOMETIMES CHECK AND POP UP THE HOOD TO SEE THE LEVELS OF WIPER WASHER, COOLANT, AND OTHER FLUIDS AT LEAST TWICE A MONTH AND NOTICED LAST WEEK MARCH 4 THAT THERE IS AGAIN OIL LEAKED ON THE SAME LEFT SIDE OF THE ENGINE. I CALLED THE DEALERSHIP TO SCHEDULE SERVICE AND THE CAR WAS BROUGHT AGAIN YESTERDAY TO HAVE IT FIX. IT IS ONLY THREE MONTHS OR MAYBE LESS COZ I DID NOT CHECK THE ENGINE LAST 2 WEEKS OF FEBRUARY DUE TO COLD SNOWY WEATHER. MY WORRY IS THAT THE WARRANTY WILL END THIS NOVEMBER OF 2021 AND OIL LEAKED ON ENGINE WILL COME BACK ALL OVER AGAIN AND EVEN AFTER THE WARRANTY.
Mfg Campaign: 11400213
Recall Date: Mar 10, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Corrective Action:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Additional Notes:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Mfg Campaign: 11399969
Recall Date: Mar 9, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Corrective Action:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Additional Notes:
WINDSHIELD CRACKED SOMETIME BETWEEN 2/16/21 AND 3/4/21. VEHICLE WAS PURCHASED AS PRE-OWNED CERTIFIED ON 2/13/21 FROM DEALERSHIP. CAME OUT TO GO TO WORK ON 3/4/21 AND FOUND LARGE CRACK ACROSS WINDSHIELD. I HAD NO INSTANCES OF OBJECTS HITTING WINDSHIELD WHILE DRIVING THAT WOULD HAVE CAUSED INITIAL CRACK. INTERNET SEARCH REVEALED NUMEROUS SUBARU OWNERS COMPLAINING OF DEFECTIVE WINDSHIELDS IN MODEL YEARS FROM 2017 - 2019. COST TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT FEATURE EXPECTED TO COST IN EXCESS OF $1,000. SUBARU CUSTOMER SERVICE CONTACTED AND ADVISED TO TAKE VEHICLE TO DEALERSHIP TO DETERMINE IF THIS IS DUE TO MANUFACTURERS DEFECT. CASE #1-66770999440
Mfg Campaign: 11399969
Recall Date: Mar 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Corrective Action:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Additional Notes:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Mfg Campaign: 11399364
Recall Date: Mar 5, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Corrective Action:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Additional Notes:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Mfg Campaign: 11399364
Recall Date: Mar 5, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Corrective Action:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Additional Notes:
MY CARS WINDSHIELD HAS CRACKED FROM THE BASE UP OVER 12 INCHES. THE CURIOUS THING ABOUT IT IS I HAVE NOT DRIVEN IT IN THREE WEEKS DUE TO FOOT SURGERY AND IT HAS BEEN PARKER. THERE ARE NO TREES OR POSSIBILITY OF DEBRIS NEARBY. I DIDN'T HAVE A CRACK BEFORE MY SURGERY, MY CAR HAD NOT BEEN DRIVEN NOR HAS IT BEEN TAMPERED WITH. I HAVE A CAMERA ON IT 24 HOURS A DAY THAT NOTIFIES ME IF ANYONE COMES NEAR. THE CRACK IS DEEP AND LONG AND SUBARU HAS BEEN REPORTED FOR THE SAFETY OF IT'S WINDSHIELDS BEING DEFECTIVE. SINCE I HAVEN'T DRIVEN ANYWHERE IT IS CONCERNING THAT MY WINDSHIELD HAS CRACKED SO BADLY.
Mfg Campaign: 11399364
Recall Date: Mar 5, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I RAN THE REMOTE START ON MY CAR TO DEFROST IT WHILE IT WAS SITTING IN MY DRIVEWAY THIS MORNING. LESS THAN 10 MINUTES LATER I GOT IN AND NOTICED A SMALL CRACK GROWING UP THE CENTER OF THE WINDSHIELD. THE CRACK WENT VERTICAL ROUGHLY 9 INCHES THEN CURVED HORIZONTALLY ABOUT FOUR INCHES. THE CAR WAS STATIONARY IN MY DRIVEWAY.
Corrective Action:
I RAN THE REMOTE START ON MY CAR TO DEFROST IT WHILE IT WAS SITTING IN MY DRIVEWAY THIS MORNING. LESS THAN 10 MINUTES LATER I GOT IN AND NOTICED A SMALL CRACK GROWING UP THE CENTER OF THE WINDSHIELD. THE CRACK WENT VERTICAL ROUGHLY 9 INCHES THEN CURVED HORIZONTALLY ABOUT FOUR INCHES. THE CAR WAS STATIONARY IN MY DRIVEWAY.
Additional Notes:
I RAN THE REMOTE START ON MY CAR TO DEFROST IT WHILE IT WAS SITTING IN MY DRIVEWAY THIS MORNING. LESS THAN 10 MINUTES LATER I GOT IN AND NOTICED A SMALL CRACK GROWING UP THE CENTER OF THE WINDSHIELD. THE CRACK WENT VERTICAL ROUGHLY 9 INCHES THEN CURVED HORIZONTALLY ABOUT FOUR INCHES. THE CAR WAS STATIONARY IN MY DRIVEWAY.
Mfg Campaign: 11398949
Recall Date: Mar 3, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS SITTING IN MY CAR, IT WAS OFF. THE NEXT THING I KNOW, THE WINDSHIELD CRACKED. NO EXPLANATION, NOTHING HAPPENED, NO CARS DROVE BY, THE CAR WASN'T ON. I HAD JUST GOTTEN IN A FEW MINUTES BEFORE TO LEAVE MY JOB AND WAS ON THE PHONE.
Corrective Action:
I WAS SITTING IN MY CAR, IT WAS OFF. THE NEXT THING I KNOW, THE WINDSHIELD CRACKED. NO EXPLANATION, NOTHING HAPPENED, NO CARS DROVE BY, THE CAR WASN'T ON. I HAD JUST GOTTEN IN A FEW MINUTES BEFORE TO LEAVE MY JOB AND WAS ON THE PHONE.
Additional Notes:
I WAS SITTING IN MY CAR, IT WAS OFF. THE NEXT THING I KNOW, THE WINDSHIELD CRACKED. NO EXPLANATION, NOTHING HAPPENED, NO CARS DROVE BY, THE CAR WASN'T ON. I HAD JUST GOTTEN IN A FEW MINUTES BEFORE TO LEAVE MY JOB AND WAS ON THE PHONE.
Mfg Campaign: 11398029
Recall Date: Feb 26, 2021
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