Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STALLS SOMETIMES WHEN TURNING FROM ONE STREET INTO ANOTHER STREET, ABOUT ONE TIME IN TWENTY.
Corrective Action:
CAR STALLS SOMETIMES WHEN TURNING FROM ONE STREET INTO ANOTHER STREET, ABOUT ONE TIME IN TWENTY.
Additional Notes:
CAR STALLS SOMETIMES WHEN TURNING FROM ONE STREET INTO ANOTHER STREET, ABOUT ONE TIME IN TWENTY.
Mfg Campaign: 11386574
Recall Date: Jan 5, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Corrective Action:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Additional Notes:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Mfg Campaign: 11386354
Recall Date: Jan 4, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Corrective Action:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Additional Notes:
SUBARU FORESTER 2019 MODEL CRACKED WINDSHIELD BY IT SELF.
Mfg Campaign: 11386354
Recall Date: Jan 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO REASON
Corrective Action:
WINDSHIELD CRACKED FOR NO REASON
Additional Notes:
WINDSHIELD CRACKED FOR NO REASON
Mfg Campaign: 11386245
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD INEXPLICABLY CRACKED ALONG THE HEATER ELEMENT AND SPREAD UP INTO THE MIDDLE RIGHT OF THE WINDSHIELD, WHILE IN MOTION ON A FAIRLY EMPTY INTERSTATE.
Corrective Action:
THE WINDSHIELD INEXPLICABLY CRACKED ALONG THE HEATER ELEMENT AND SPREAD UP INTO THE MIDDLE RIGHT OF THE WINDSHIELD, WHILE IN MOTION ON A FAIRLY EMPTY INTERSTATE.
Additional Notes:
THE WINDSHIELD INEXPLICABLY CRACKED ALONG THE HEATER ELEMENT AND SPREAD UP INTO THE MIDDLE RIGHT OF THE WINDSHIELD, WHILE IN MOTION ON A FAIRLY EMPTY INTERSTATE.
Mfg Campaign: 11386268
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED TO WHERE IT NEEDED RPARE WHEN JUST ON A DIRT ROAD
Corrective Action:
WINDSHIELD CRACKED TO WHERE IT NEEDED RPARE WHEN JUST ON A DIRT ROAD
Additional Notes:
WINDSHIELD CRACKED TO WHERE IT NEEDED RPARE WHEN JUST ON A DIRT ROAD
Mfg Campaign: 11386112
Recall Date: Jan 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO APPARENT REASON. WIFE HEARD A POP AND FOUND THAT THE WINDSHIELD HAD CRACKED ON THE PASSENGER SIDE.
Corrective Action:
WINDSHIELD CRACKED FOR NO APPARENT REASON. WIFE HEARD A POP AND FOUND THAT THE WINDSHIELD HAD CRACKED ON THE PASSENGER SIDE.
Additional Notes:
WINDSHIELD CRACKED FOR NO APPARENT REASON. WIFE HEARD A POP AND FOUND THAT THE WINDSHIELD HAD CRACKED ON THE PASSENGER SIDE.
Mfg Campaign: 11386152
Recall Date: Jan 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WITHIN A YEAR OR USE MY WINDSHIELD UNEXPECTEDLY APPEARED CRACKED ONE DAY IN PARKING POSITION.
Corrective Action:
WITHIN A YEAR OR USE MY WINDSHIELD UNEXPECTEDLY APPEARED CRACKED ONE DAY IN PARKING POSITION.
Additional Notes:
WITHIN A YEAR OR USE MY WINDSHIELD UNEXPECTEDLY APPEARED CRACKED ONE DAY IN PARKING POSITION.
Mfg Campaign: 11386155
Recall Date: Jan 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Corrective Action:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Additional Notes:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Mfg Campaign: 11385678
Recall Date: Dec 30, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Corrective Action:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Additional Notes:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Mfg Campaign: 11385678
Recall Date: Dec 30, 2020
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Corrective Action:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Additional Notes:
THE CAR HAS 12600ISH MILES. THERE ARE NO ROCK CHIPS, ETC. THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT DIDN'T HAVE ANY WHEN WE PARKED LAST NIGHT AND NOW THERE IS A 6 INCH CRACK COMING FROM THE BOTTOM CENTER. THERE WERE NO INSTANCES OF ROCKS, DRIVING OVER BUMPS, ETC.THE CAR DIDN'T HAVE A CRACK WHEN WE PARKED IT LAST NIGHT AND ALL OF THE SUDDEN DOES TODAY.
Mfg Campaign: 11385678
Recall Date: Dec 30, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Corrective Action:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Additional Notes:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Mfg Campaign: 11385178
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Corrective Action:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Additional Notes:
I NOTICED A SERIOUS SAFETY ISSUE WITH SUBARU'S LANE KEEP ASSIST SAFETY FEATURE: WHEN DRIVING ON A BUSY HIGHWAY OVER AN AREA WHERE THE DOTTED LINE HAD BEEN PAINTED OVER WITH DARK PAINT (BY ROAD WORKERS TO COVER IT UP FOR A NEW LANE TO BE PAINTED) LANE KEEP ASSIST REGISTERED IT AS A LINE THAT STILL EXISTS AND FORCEFULLY STEERED ME INTO THE LANE ON MY LEFT. TO AVOID HITTING THE CAR IN THAT LANE, I FORCEFULLY TURNED TO THE WHEEL IN THE OPPOSITE DIRECTION. LUCKILY I AM A HEALTHY MAN WHO WAS ABLE TO STEER MYSELF BACK INTO MY LANE, BUT IT TURNED MY WHEEL WITH ABOUT THREE TIMES THE FORCE OF REGULAR LANE ASSIST: I THINK MANY PEOPLE INCLUDING YOUNGER PEOPLE AND THE ELDERLY ARE AT AN EVEN HIGHER RISK LEVELS IF THEY ARE UNABLE TO TURN THE WHEEL LIKE I DID. IT WAS A MUCH MORE FORCEFUL TURN THAN SUBARU'S REGULAR 'NON-URGENT' LANE KEEP ASSIST. THERE WERE NO VISUAL OBSTRUCTIONS PRESENT THAT THE EYESIGHT CAMERA WAS PICKING UP: IT WAS REGISTERING THE OLD LINE THAT HAD BEEN PAINTED OVER. THIS IS EXTREMELY IMPORTANT BECAUSE NOT ONLY IS THIS A SAFETY RISK FOR ANY TYPE OF ROAD WORK THAT PAINTS OVER LINES DURING CONSTRUCTION OR REPAINTING, BUT THIS ALSO POSES AN IMMEDIATE DANGER TO LIFE AND HEALTH TO PEOPLE DRIVING ON ROADS WITH LINES THAT HAVE BEEN PAINTED OVER AND LEFT IN THAT CONDITION. THE COMPUTER REGISTERED THE DARK LINE, MEANT TO VISUALLY COVER UP THE OLD PAINT, AS A WHITE LINE! I CONFIRMED THAT THIS IS A SYSTEMIC ISSUE AND NOT JUST INCIDENTAL WITH ME. I FOUND A POST ON A SUBARU FORUM WHERE TWO PEOPLE DESCRIBE THE SAME SITUATION I HAD. I WILL LINK THAT BELOW. HTTPS://WWW.ASCENTFORUMS.COM/THREADS/LANE-KEEP-ASSIST-MALFUNCTION.9530/ I TRIED REACHING OUT TO SUBARU BUT THEY DID NOT REPLY. I BROUGHT THIS UP TO MY SUBARU DEALER WHO ONLY CHECKED FOR RECALLS. I NEED THIS TO GET THE ATTENTION IT DESERVES, PEOPLE ARE GOING TO DIE HERE. THEY PROBABLY ALREADY HAVE.
Mfg Campaign: 11385178
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD MY 2019 SUBARU FORESTER FOR 18 MONTHS. I HAVE 15,500 MILES AND SUDDENLY MY WINDSHIELD CRACKED FROM THE BOTTOM CENTER TO 13" UP TOWARDS THE DRIVER SIDE. I DO NOT SEE AN IMPACT ON GLASS. NO APPARENT NOISE OF ROCK OR DEBRIS. IT WAS APPROXIMATELY 44 DEGREES AND RAINING. I TRAVEL THE SAME ROUTE TO WORK FOR THE LAST TWO MONTHS WITH NO APPARENT SIGNS OF CONSTRUCTION OR LOOSE ROAD MATERIAL. I HAVE CONTACTED SUBARU DEALER WITH NO CALL BACK. I HAVE READ SEVERAL SIMILAR COMPLAINTS OF EMINENT DANGER OF VEHICLE SAFETY FEATURES MALFUNCTIONING DUE TO A FRACTURE LIKE THIS. NOT TO MENTION MY OWN LINE OF SIGHT THAT COULD BE IMPAIRED.
Corrective Action:
I HAVE HAD MY 2019 SUBARU FORESTER FOR 18 MONTHS. I HAVE 15,500 MILES AND SUDDENLY MY WINDSHIELD CRACKED FROM THE BOTTOM CENTER TO 13" UP TOWARDS THE DRIVER SIDE. I DO NOT SEE AN IMPACT ON GLASS. NO APPARENT NOISE OF ROCK OR DEBRIS. IT WAS APPROXIMATELY 44 DEGREES AND RAINING. I TRAVEL THE SAME ROUTE TO WORK FOR THE LAST TWO MONTHS WITH NO APPARENT SIGNS OF CONSTRUCTION OR LOOSE ROAD MATERIAL. I HAVE CONTACTED SUBARU DEALER WITH NO CALL BACK. I HAVE READ SEVERAL SIMILAR COMPLAINTS OF EMINENT DANGER OF VEHICLE SAFETY FEATURES MALFUNCTIONING DUE TO A FRACTURE LIKE THIS. NOT TO MENTION MY OWN LINE OF SIGHT THAT COULD BE IMPAIRED.
Additional Notes:
I HAVE HAD MY 2019 SUBARU FORESTER FOR 18 MONTHS. I HAVE 15,500 MILES AND SUDDENLY MY WINDSHIELD CRACKED FROM THE BOTTOM CENTER TO 13" UP TOWARDS THE DRIVER SIDE. I DO NOT SEE AN IMPACT ON GLASS. NO APPARENT NOISE OF ROCK OR DEBRIS. IT WAS APPROXIMATELY 44 DEGREES AND RAINING. I TRAVEL THE SAME ROUTE TO WORK FOR THE LAST TWO MONTHS WITH NO APPARENT SIGNS OF CONSTRUCTION OR LOOSE ROAD MATERIAL. I HAVE CONTACTED SUBARU DEALER WITH NO CALL BACK. I HAVE READ SEVERAL SIMILAR COMPLAINTS OF EMINENT DANGER OF VEHICLE SAFETY FEATURES MALFUNCTIONING DUE TO A FRACTURE LIKE THIS. NOT TO MENTION MY OWN LINE OF SIGHT THAT COULD BE IMPAIRED.
Mfg Campaign: 11385309
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Corrective Action:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Additional Notes:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Mfg Campaign: 11385353
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Corrective Action:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Additional Notes:
SATURDAY, DEC 26, AROUND 2:30-3PM I WAS LEAVING ESTES PARK COLORADO, DRIVING DOWN A WINDY MOUNTAIN ROAD. AT THIS TIME I WAS APPLYING MY BRAKES AROUND THE CORNERS AND , CONSTANT ON/OFF FROM THE BRAKE PEDAL. DURING ONE OF THESE BRAKING MOMENTS ON A CORNER MY CAR ACCELERATED INSTEAD, AS I'M APPLYING THE BRAKE, FOR 1-2 SECONDS. IT'S LIKE A LURCH FORWARD INSTEAD OF A BRAKE. THEN IT CORRECTED ITSELF AND DID NOT DO THIS AGAIN. I ALSO EXPERIENCED THIS PHENOMENON WHEN DRIVING IN THE SNOW IN 2019. IT OCCURRED 3-4 TIMES WHEN I WAS DRIVING IN THE SNOW APPLYING THE BRAKE FREQUENTLY. THE CAR WOULD UNEXPECTEDLY LURCH FORWARD WHILE MY FOOT IS ON THE BRAKE. EACH TIME I'VE EXPERIENCED THIS I WAS DRIVING WITH ECO MODE ON, PRESSING THE BRAKE FREQUENTLY FOR A DURATION OF TIME. IT'S AS IF THE CAR GETS CONFUSED OR IS TRYING TO SWITCH GEARS. THIS IS MY FIRST AWD VEHICLE.
Mfg Campaign: 11385353
Recall Date: Dec 28, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
26,000 MILES ON MY CAR NO REAL REASON AS TO WHY MY WINDSHIELD CRACKED. BUT IT DID, THERE WAS NO WINDSHIELD CHIP. IT JUST DECIDED TO CRACK. REALLY FRUSTRATING WHILE OUT OF TOWN. COSTS $1200.00.
Corrective Action:
26,000 MILES ON MY CAR NO REAL REASON AS TO WHY MY WINDSHIELD CRACKED. BUT IT DID, THERE WAS NO WINDSHIELD CHIP. IT JUST DECIDED TO CRACK. REALLY FRUSTRATING WHILE OUT OF TOWN. COSTS $1200.00.
Additional Notes:
26,000 MILES ON MY CAR NO REAL REASON AS TO WHY MY WINDSHIELD CRACKED. BUT IT DID, THERE WAS NO WINDSHIELD CHIP. IT JUST DECIDED TO CRACK. REALLY FRUSTRATING WHILE OUT OF TOWN. COSTS $1200.00.
Mfg Campaign: 11385064
Recall Date: Dec 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY FORESTER HAVE WINDSHIELD CRACKED WITHOUT ANY REASON. NO STONE HITTING NO CHIPS. JUST BROKEN WHILE IT'S PARKED. IT'S DEFINITELY A MANUFACTURING DEFECT.
Corrective Action:
MY FORESTER HAVE WINDSHIELD CRACKED WITHOUT ANY REASON. NO STONE HITTING NO CHIPS. JUST BROKEN WHILE IT'S PARKED. IT'S DEFINITELY A MANUFACTURING DEFECT.
Additional Notes:
MY FORESTER HAVE WINDSHIELD CRACKED WITHOUT ANY REASON. NO STONE HITTING NO CHIPS. JUST BROKEN WHILE IT'S PARKED. IT'S DEFINITELY A MANUFACTURING DEFECT.
Mfg Campaign: 11384840
Recall Date: Dec 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE CLEANING THE INSIDE FRONT WINDSHIELD, THE FRONT WINDSHIELD CRACKED. I DIDN'T APPLY ANY UNUSUAL AMOUNT OF PRESSURE, JUST "REGULAR" WIPING PRESSURE. IT HAS SINCE "SPIDERED" OVER THE LAST FEW WEEKS.
Corrective Action:
WHILE CLEANING THE INSIDE FRONT WINDSHIELD, THE FRONT WINDSHIELD CRACKED. I DIDN'T APPLY ANY UNUSUAL AMOUNT OF PRESSURE, JUST "REGULAR" WIPING PRESSURE. IT HAS SINCE "SPIDERED" OVER THE LAST FEW WEEKS.
Additional Notes:
WHILE CLEANING THE INSIDE FRONT WINDSHIELD, THE FRONT WINDSHIELD CRACKED. I DIDN'T APPLY ANY UNUSUAL AMOUNT OF PRESSURE, JUST "REGULAR" WIPING PRESSURE. IT HAS SINCE "SPIDERED" OVER THE LAST FEW WEEKS.
Mfg Campaign: 11384741
Recall Date: Dec 23, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 18 MPH WITH THE TRACTION CONTROL ENGAGED, GOING AROUND A BEND UP-HILL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO REGAIN CONTROL OF VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER SUBARU (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 469-2100) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 18 MPH WITH THE TRACTION CONTROL ENGAGED, GOING AROUND A BEND UP-HILL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO REGAIN CONTROL OF VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER SUBARU (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 469-2100) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 18 MPH WITH THE TRACTION CONTROL ENGAGED, GOING AROUND A BEND UP-HILL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO REGAIN CONTROL OF VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER SUBARU (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 469-2100) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11383708
Recall Date: Dec 16, 2020
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