Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED DUE TO COLD WEATHER, WHILE STATIONARY IN MY DRIVEWAY, WITHOUT ANY PREVIOUS CHIPS OR IMPACTS. I CALLED THE DEALERSHIP TO ASK IF A REPLACEMENT WAS COVERED, AND WAS TOLD 'NOT A CHANCE. THAT JUST HAPPENS TO THOSE CARS.' UPON DOING SOME RESEARCH, I'VE FOUND OTHER 2019 FORRESTER OWNERS HAVE EXPERIENCED THE SAME WINDSHIELD PROBLEMS, AND HAVE EXPERIENCED THE SAME CUSTOMER SERVICE. A WINDSHIELD SHOULD NOT SPONTANEOUSLY CRACK JUST BECAUSE IT'S COLD OUTSIDE.
Corrective Action:
MY WINDSHIELD CRACKED DUE TO COLD WEATHER, WHILE STATIONARY IN MY DRIVEWAY, WITHOUT ANY PREVIOUS CHIPS OR IMPACTS. I CALLED THE DEALERSHIP TO ASK IF A REPLACEMENT WAS COVERED, AND WAS TOLD 'NOT A CHANCE. THAT JUST HAPPENS TO THOSE CARS.' UPON DOING SOME RESEARCH, I'VE FOUND OTHER 2019 FORRESTER OWNERS HAVE EXPERIENCED THE SAME WINDSHIELD PROBLEMS, AND HAVE EXPERIENCED THE SAME CUSTOMER SERVICE. A WINDSHIELD SHOULD NOT SPONTANEOUSLY CRACK JUST BECAUSE IT'S COLD OUTSIDE.
Additional Notes:
MY WINDSHIELD CRACKED DUE TO COLD WEATHER, WHILE STATIONARY IN MY DRIVEWAY, WITHOUT ANY PREVIOUS CHIPS OR IMPACTS. I CALLED THE DEALERSHIP TO ASK IF A REPLACEMENT WAS COVERED, AND WAS TOLD 'NOT A CHANCE. THAT JUST HAPPENS TO THOSE CARS.' UPON DOING SOME RESEARCH, I'VE FOUND OTHER 2019 FORRESTER OWNERS HAVE EXPERIENCED THE SAME WINDSHIELD PROBLEMS, AND HAVE EXPERIENCED THE SAME CUSTOMER SERVICE. A WINDSHIELD SHOULD NOT SPONTANEOUSLY CRACK JUST BECAUSE IT'S COLD OUTSIDE.
Mfg Campaign: 11375121
Recall Date: Nov 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD 2 WINDSHIELDS CRACK ON ME DRIVING DOWN THE ROAD, THE CRACKS ARE VIOLENT AND SUDDEN. I HAVE DRIVEN MANY SUBARUS MANY MILES BUT THE 2019 FORESTER IS VERY SENSITIVE TO INHERENT STRESS IN THE GLASS
Corrective Action:
I HAVE HAD 2 WINDSHIELDS CRACK ON ME DRIVING DOWN THE ROAD, THE CRACKS ARE VIOLENT AND SUDDEN. I HAVE DRIVEN MANY SUBARUS MANY MILES BUT THE 2019 FORESTER IS VERY SENSITIVE TO INHERENT STRESS IN THE GLASS
Additional Notes:
I HAVE HAD 2 WINDSHIELDS CRACK ON ME DRIVING DOWN THE ROAD, THE CRACKS ARE VIOLENT AND SUDDEN. I HAVE DRIVEN MANY SUBARUS MANY MILES BUT THE 2019 FORESTER IS VERY SENSITIVE TO INHERENT STRESS IN THE GLASS
Mfg Campaign: 11375139
Recall Date: Nov 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING AND STATIONARY. AT LEAST 4 CHIPS IN WINDSHIELD. 1 CRACK THAT OCCURRED WHILE VEHICLE WAS STATIONARY IN AN ENCLOSED GARAGE AT BETWEEN 55-65. INSURANCE FILLED INITIAL 2 CHIPS, BUT REFUSED TO FILL OTHERS OR REPAIR CRACK WITHOUT FILING A CLAIM THAT REQUIRES ME PAYING THE DEDUCTIBLE.
Corrective Action:
WHILE DRIVING AND STATIONARY. AT LEAST 4 CHIPS IN WINDSHIELD. 1 CRACK THAT OCCURRED WHILE VEHICLE WAS STATIONARY IN AN ENCLOSED GARAGE AT BETWEEN 55-65. INSURANCE FILLED INITIAL 2 CHIPS, BUT REFUSED TO FILL OTHERS OR REPAIR CRACK WITHOUT FILING A CLAIM THAT REQUIRES ME PAYING THE DEDUCTIBLE.
Additional Notes:
WHILE DRIVING AND STATIONARY. AT LEAST 4 CHIPS IN WINDSHIELD. 1 CRACK THAT OCCURRED WHILE VEHICLE WAS STATIONARY IN AN ENCLOSED GARAGE AT BETWEEN 55-65. INSURANCE FILLED INITIAL 2 CHIPS, BUT REFUSED TO FILL OTHERS OR REPAIR CRACK WITHOUT FILING A CLAIM THAT REQUIRES ME PAYING THE DEDUCTIBLE.
Mfg Campaign: 11374827
Recall Date: Nov 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE VEHICLE HAS 16000 MILES ON IT AND IVE HAD TO 2 WINDSHIELDS CRACK IN 3 MONTHS TIME. THE FIRST SPREAD WITHING 5 MINUTES. THE WINDSHIELD WAS REPLACED BY MY INSURANCE. THE SECOND HAPPENED TODAY AND MY INSURANCE WILL NOT PAY FOR. THE DEALERSHIP CLAIMS NO FAULT. BOTH CAUSED IN THE SAME LOCATION LOWER WINSHIELD, CAUSED BY MINOR HIGHWAY DEBRIS. I HAVE OWNED MANY CARS AND NEVER HAD A WIND SHIELD SO WEAK! BOTH TIMES CAR WAS IN MOTION. I CAN PROVIDE PIC OF SECOND INCIDENT BUT THE FIRST WAS AT LEAST 14 INCHES WIDE AFTER SPREADING.
Corrective Action:
THE VEHICLE HAS 16000 MILES ON IT AND IVE HAD TO 2 WINDSHIELDS CRACK IN 3 MONTHS TIME. THE FIRST SPREAD WITHING 5 MINUTES. THE WINDSHIELD WAS REPLACED BY MY INSURANCE. THE SECOND HAPPENED TODAY AND MY INSURANCE WILL NOT PAY FOR. THE DEALERSHIP CLAIMS NO FAULT. BOTH CAUSED IN THE SAME LOCATION LOWER WINSHIELD, CAUSED BY MINOR HIGHWAY DEBRIS. I HAVE OWNED MANY CARS AND NEVER HAD A WIND SHIELD SO WEAK! BOTH TIMES CAR WAS IN MOTION. I CAN PROVIDE PIC OF SECOND INCIDENT BUT THE FIRST WAS AT LEAST 14 INCHES WIDE AFTER SPREADING.
Additional Notes:
THE VEHICLE HAS 16000 MILES ON IT AND IVE HAD TO 2 WINDSHIELDS CRACK IN 3 MONTHS TIME. THE FIRST SPREAD WITHING 5 MINUTES. THE WINDSHIELD WAS REPLACED BY MY INSURANCE. THE SECOND HAPPENED TODAY AND MY INSURANCE WILL NOT PAY FOR. THE DEALERSHIP CLAIMS NO FAULT. BOTH CAUSED IN THE SAME LOCATION LOWER WINSHIELD, CAUSED BY MINOR HIGHWAY DEBRIS. I HAVE OWNED MANY CARS AND NEVER HAD A WIND SHIELD SO WEAK! BOTH TIMES CAR WAS IN MOTION. I CAN PROVIDE PIC OF SECOND INCIDENT BUT THE FIRST WAS AT LEAST 14 INCHES WIDE AFTER SPREADING.
Mfg Campaign: 11374088
Recall Date: Nov 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE WAS A MILDLY HOT DAY IN REVERE MA IN 10/24 ALMOST 80 AND GOT COLD AT NIGHT AROUND 40. NEXT DAY WE GET IN THE VEHICLE AND NOTICE SOMETHING LIKE A CRACK IN THE MIDDLE OF THE WINDSHIELD BUT AT THE MOMENT WE THOUGHT IT WAS JUST DIRT. IN 10/27 WE NOTICE THAT IT WAS A REAL CRACK IN THE MIDDLE OF THE WINDSHIELD WHEN CLEANING THE VEHICLE, RIGHT WHERE THE DEFROSTER BLOWS. CRACK IS DEFINITELY NOT DUE FROM ROAD DEBRIS, NOT ROCK CHIPS AROUND THE CRACK AT ALL.
Corrective Action:
THERE WAS A MILDLY HOT DAY IN REVERE MA IN 10/24 ALMOST 80 AND GOT COLD AT NIGHT AROUND 40. NEXT DAY WE GET IN THE VEHICLE AND NOTICE SOMETHING LIKE A CRACK IN THE MIDDLE OF THE WINDSHIELD BUT AT THE MOMENT WE THOUGHT IT WAS JUST DIRT. IN 10/27 WE NOTICE THAT IT WAS A REAL CRACK IN THE MIDDLE OF THE WINDSHIELD WHEN CLEANING THE VEHICLE, RIGHT WHERE THE DEFROSTER BLOWS. CRACK IS DEFINITELY NOT DUE FROM ROAD DEBRIS, NOT ROCK CHIPS AROUND THE CRACK AT ALL.
Additional Notes:
THERE WAS A MILDLY HOT DAY IN REVERE MA IN 10/24 ALMOST 80 AND GOT COLD AT NIGHT AROUND 40. NEXT DAY WE GET IN THE VEHICLE AND NOTICE SOMETHING LIKE A CRACK IN THE MIDDLE OF THE WINDSHIELD BUT AT THE MOMENT WE THOUGHT IT WAS JUST DIRT. IN 10/27 WE NOTICE THAT IT WAS A REAL CRACK IN THE MIDDLE OF THE WINDSHIELD WHEN CLEANING THE VEHICLE, RIGHT WHERE THE DEFROSTER BLOWS. CRACK IS DEFINITELY NOT DUE FROM ROAD DEBRIS, NOT ROCK CHIPS AROUND THE CRACK AT ALL.
Mfg Campaign: 11372332
Recall Date: Oct 30, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BACK HOOD LATCH STUCK AND WON'T OPEN
Corrective Action:
BACK HOOD LATCH STUCK AND WON'T OPEN
Additional Notes:
BACK HOOD LATCH STUCK AND WON'T OPEN
Mfg Campaign: 11366276
Recall Date: Oct 25, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK HOOD LATCH STUCK AND WON'T OPEN
Corrective Action:
BACK HOOD LATCH STUCK AND WON'T OPEN
Additional Notes:
BACK HOOD LATCH STUCK AND WON'T OPEN
Mfg Campaign: 11366276
Recall Date: Oct 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LOVE MY SUBARU FORESTER BUT HATE HOW MANY ROCK CHIPS I'VE GOTTEN IN LESS THAN 2 YEARS. TOMORROW WILL BE MY 3RD WINDSHIELD REPLACEMENT I GET TO CALL INTO MY INSURANCE NOT TO MENTION JUST THE TIME IT TAKES TO WAIT FOR A NEW ONE AND MAKING TIME TO GET IT PUT IN. I DRIVE ON THE FREEWAY LESS THAN 15 MINUTES AT A TIME AND MAYBE ONCE A WEEK AND THE ONLY THING I THINK ABOUT WHILE DRIVING IS TRYING TO STAY AWAY FROM SEMIS, TRUCKS AND TRAILERS TO TRY SAVE MYSELF SOME TIME AND MONEY AND NOT GET ANOTHER ROCK CHIP. I'VE HAD COUNTLESS ROCK CHIPS REPLACED IN LESS THAN 2 YEARS ALONG SIDE OF THE 2 WINDSHIELD REPLACEMENTS I'VE HAD SO FAR. ITS INSANE. TONIGHT I GOT A ROCK CHIP ALMOST THE SIZE OF A QUARTER WITH NO CAR AROUND EITHER FRONT OR BACK FOR AT LEAST 5 CAR LENGTHS! WITHIN 10 MINUTES ALMOST SPLIT HALF WAY ACROSS MY WINDSHIELD. ITS INSANE. SO NOW MY INSURANCE GETS TO REPLACE YET ANOTHER WINDSHIELD AND PAY FOR THE EYESIGHT TO BE RECALIBRATED, AGAIN. SUBARU SHOULD REALLY FIGURE THIS OUT OR AT LEAST BE WILLING TO REPLACE THEIR GLASS AS THIS SEEMS TO BE A VERY BIG PROBLEM.
Corrective Action:
LOVE MY SUBARU FORESTER BUT HATE HOW MANY ROCK CHIPS I'VE GOTTEN IN LESS THAN 2 YEARS. TOMORROW WILL BE MY 3RD WINDSHIELD REPLACEMENT I GET TO CALL INTO MY INSURANCE NOT TO MENTION JUST THE TIME IT TAKES TO WAIT FOR A NEW ONE AND MAKING TIME TO GET IT PUT IN. I DRIVE ON THE FREEWAY LESS THAN 15 MINUTES AT A TIME AND MAYBE ONCE A WEEK AND THE ONLY THING I THINK ABOUT WHILE DRIVING IS TRYING TO STAY AWAY FROM SEMIS, TRUCKS AND TRAILERS TO TRY SAVE MYSELF SOME TIME AND MONEY AND NOT GET ANOTHER ROCK CHIP. I'VE HAD COUNTLESS ROCK CHIPS REPLACED IN LESS THAN 2 YEARS ALONG SIDE OF THE 2 WINDSHIELD REPLACEMENTS I'VE HAD SO FAR. ITS INSANE. TONIGHT I GOT A ROCK CHIP ALMOST THE SIZE OF A QUARTER WITH NO CAR AROUND EITHER FRONT OR BACK FOR AT LEAST 5 CAR LENGTHS! WITHIN 10 MINUTES ALMOST SPLIT HALF WAY ACROSS MY WINDSHIELD. ITS INSANE. SO NOW MY INSURANCE GETS TO REPLACE YET ANOTHER WINDSHIELD AND PAY FOR THE EYESIGHT TO BE RECALIBRATED, AGAIN. SUBARU SHOULD REALLY FIGURE THIS OUT OR AT LEAST BE WILLING TO REPLACE THEIR GLASS AS THIS SEEMS TO BE A VERY BIG PROBLEM.
Additional Notes:
LOVE MY SUBARU FORESTER BUT HATE HOW MANY ROCK CHIPS I'VE GOTTEN IN LESS THAN 2 YEARS. TOMORROW WILL BE MY 3RD WINDSHIELD REPLACEMENT I GET TO CALL INTO MY INSURANCE NOT TO MENTION JUST THE TIME IT TAKES TO WAIT FOR A NEW ONE AND MAKING TIME TO GET IT PUT IN. I DRIVE ON THE FREEWAY LESS THAN 15 MINUTES AT A TIME AND MAYBE ONCE A WEEK AND THE ONLY THING I THINK ABOUT WHILE DRIVING IS TRYING TO STAY AWAY FROM SEMIS, TRUCKS AND TRAILERS TO TRY SAVE MYSELF SOME TIME AND MONEY AND NOT GET ANOTHER ROCK CHIP. I'VE HAD COUNTLESS ROCK CHIPS REPLACED IN LESS THAN 2 YEARS ALONG SIDE OF THE 2 WINDSHIELD REPLACEMENTS I'VE HAD SO FAR. ITS INSANE. TONIGHT I GOT A ROCK CHIP ALMOST THE SIZE OF A QUARTER WITH NO CAR AROUND EITHER FRONT OR BACK FOR AT LEAST 5 CAR LENGTHS! WITHIN 10 MINUTES ALMOST SPLIT HALF WAY ACROSS MY WINDSHIELD. ITS INSANE. SO NOW MY INSURANCE GETS TO REPLACE YET ANOTHER WINDSHIELD AND PAY FOR THE EYESIGHT TO BE RECALIBRATED, AGAIN. SUBARU SHOULD REALLY FIGURE THIS OUT OR AT LEAST BE WILLING TO REPLACE THEIR GLASS AS THIS SEEMS TO BE A VERY BIG PROBLEM.
Mfg Campaign: 11364233
Recall Date: Oct 13, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
LARGE AMOUNT OF SMOKE FROM EXHAUST PIPE AND LOSS OF POWER WHILE DRIVING
Corrective Action:
LARGE AMOUNT OF SMOKE FROM EXHAUST PIPE AND LOSS OF POWER WHILE DRIVING
Additional Notes:
LARGE AMOUNT OF SMOKE FROM EXHAUST PIPE AND LOSS OF POWER WHILE DRIVING
Mfg Campaign: 11361570
Recall Date: Sep 28, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Corrective Action:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Additional Notes:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Mfg Campaign: 11360126
Recall Date: Sep 20, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Corrective Action:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Additional Notes:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Mfg Campaign: 11360126
Recall Date: Sep 20, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Corrective Action:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Additional Notes:
WHEN DRIVING IN THE HIGHWAY THE VEHICLE STARTS TO JERK VERY STRONG AND HIGHWAY SPEED IS LOST MAKING IT DANGEROUS TO DRIVE AND POTENTIALLY CAUSING AN ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY WILL DO NOTHING ABOUT IT. IT IS A KNOWN ISSUE FOR THIS VEHICLE MODEL AND SUBARU IS NOT FIXING THE ISSUE. THE JERKING IS SO VIOLENT THAT IT COULD BECOME A SAFETY HAZARD FOR DRIVERS AND ANYONE ELSE ON THE ROAD. THE JERKING HAPPENS ON A DAILY BASIS AND SOMETIMES IT IS MORE STRONG.
Mfg Campaign: 11360126
Recall Date: Sep 20, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING ON A FREEWAY, THE GPS GIVES AN AUDIO COMMAND "EXIT RIGHT AHEAD", BUT IT IS NOT FOR THE NEXT EXIT. IT IS FOR ONE OR EVEN TWO EXITS LATER. THIS IS VERY MISLEADING AND NEARLY CAUSE AN ACCIDENT BECAUSE WHEN WE REALIZED THAT WE SHOULD NOT GET OFF AT THE NEXT EXIT, WE VEERED BACK ONTO THE HIGHWAY. THIS IS A SAFETY ISSUE AND SUBURU SHOULD REPROGRAM ALL THE GPS SYSTEMS ON THIS MODEL.
Corrective Action:
WHEN DRIVING ON A FREEWAY, THE GPS GIVES AN AUDIO COMMAND "EXIT RIGHT AHEAD", BUT IT IS NOT FOR THE NEXT EXIT. IT IS FOR ONE OR EVEN TWO EXITS LATER. THIS IS VERY MISLEADING AND NEARLY CAUSE AN ACCIDENT BECAUSE WHEN WE REALIZED THAT WE SHOULD NOT GET OFF AT THE NEXT EXIT, WE VEERED BACK ONTO THE HIGHWAY. THIS IS A SAFETY ISSUE AND SUBURU SHOULD REPROGRAM ALL THE GPS SYSTEMS ON THIS MODEL.
Additional Notes:
WHEN DRIVING ON A FREEWAY, THE GPS GIVES AN AUDIO COMMAND "EXIT RIGHT AHEAD", BUT IT IS NOT FOR THE NEXT EXIT. IT IS FOR ONE OR EVEN TWO EXITS LATER. THIS IS VERY MISLEADING AND NEARLY CAUSE AN ACCIDENT BECAUSE WHEN WE REALIZED THAT WE SHOULD NOT GET OFF AT THE NEXT EXIT, WE VEERED BACK ONTO THE HIGHWAY. THIS IS A SAFETY ISSUE AND SUBURU SHOULD REPROGRAM ALL THE GPS SYSTEMS ON THIS MODEL.
Mfg Campaign: 11359834
Recall Date: Sep 18, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD DELAMINATED FROM THE INSIDE, FROM THE ATTACHMENT, WHERE THE REARVIEW MIRROR WAS MOUNTED AND CAUSED THE REARVIEW MIRROR TO DETACH. THE VEHICLE WAS TAKEN TO THE FITZGERALD COUNTRYSIDE SUBARU DEALER LOCATED AT 27365 US HWY 19 N, CLEARWATER, FL 33761, WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE CORPORATE WARRANTY, PER THE POLICY OF SUBARU OF AMERICA, THAT THE WINDSHIELD WAS NOT A DEFECTIVE MATERIAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD DELAMINATED FROM THE INSIDE, FROM THE ATTACHMENT, WHERE THE REARVIEW MIRROR WAS MOUNTED AND CAUSED THE REARVIEW MIRROR TO DETACH. THE VEHICLE WAS TAKEN TO THE FITZGERALD COUNTRYSIDE SUBARU DEALER LOCATED AT 27365 US HWY 19 N, CLEARWATER, FL 33761, WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE CORPORATE WARRANTY, PER THE POLICY OF SUBARU OF AMERICA, THAT THE WINDSHIELD WAS NOT A DEFECTIVE MATERIAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD DELAMINATED FROM THE INSIDE, FROM THE ATTACHMENT, WHERE THE REARVIEW MIRROR WAS MOUNTED AND CAUSED THE REARVIEW MIRROR TO DETACH. THE VEHICLE WAS TAKEN TO THE FITZGERALD COUNTRYSIDE SUBARU DEALER LOCATED AT 27365 US HWY 19 N, CLEARWATER, FL 33761, WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE CORPORATE WARRANTY, PER THE POLICY OF SUBARU OF AMERICA, THAT THE WINDSHIELD WAS NOT A DEFECTIVE MATERIAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Mfg Campaign: 11355187
Recall Date: Sep 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A CRACK HAS DEVELOPED ON THE LOWER PORTION OF DRIVER'S SIDE WINDSHIELD. NO IMPACT OCCURRED WITH ANY OBJECT. INTERNET RESEARCH HAS REVEALED THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR VEHICLE ACCORDING TO AN ARTICLE IN TORQUE NEWS DATED 20 JUN 20 BY DENIS FLIERL.
Corrective Action:
A CRACK HAS DEVELOPED ON THE LOWER PORTION OF DRIVER'S SIDE WINDSHIELD. NO IMPACT OCCURRED WITH ANY OBJECT. INTERNET RESEARCH HAS REVEALED THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR VEHICLE ACCORDING TO AN ARTICLE IN TORQUE NEWS DATED 20 JUN 20 BY DENIS FLIERL.
Additional Notes:
A CRACK HAS DEVELOPED ON THE LOWER PORTION OF DRIVER'S SIDE WINDSHIELD. NO IMPACT OCCURRED WITH ANY OBJECT. INTERNET RESEARCH HAS REVEALED THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR VEHICLE ACCORDING TO AN ARTICLE IN TORQUE NEWS DATED 20 JUN 20 BY DENIS FLIERL.
Mfg Campaign: 11354129
Recall Date: Sep 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE ROAD A SMALL PEBBLE HIT MY WINDSHIELD CAUSING IT THE CREATE A SMALL CRACK. I HAD TO GET IT FILLED SINCE TO REPLACE TO WINDSHIELD WOULD REQUIRE CALIBRATING THE EYE SIGHT SENORS. OTHER NORMAL DERBIES HAVE HIT MY CAR ON THE ROADS TO AND HAS CAUSED ALOT OF SCRATCHING ON THE WINDSHIELD. THE WINDSHIELD SEEMS TO BE VERY THIN OR NOT THAT STRONG. WHEN THINGS TO DO HIT THE WINDSHIELD I DON'T GET THE SAME FEELING OF SAFETY I DO IN OTHER CARS. I GET THE FEELING THE WINDSHIELD WONT HOLD UP TO ANYTHING SIGNIFICANT BASED ON HOW FRAGILE IT FEELS AND SOUNDS WHEN THINGS HIT IT.
Corrective Action:
WHILE DRIVING ON THE ROAD A SMALL PEBBLE HIT MY WINDSHIELD CAUSING IT THE CREATE A SMALL CRACK. I HAD TO GET IT FILLED SINCE TO REPLACE TO WINDSHIELD WOULD REQUIRE CALIBRATING THE EYE SIGHT SENORS. OTHER NORMAL DERBIES HAVE HIT MY CAR ON THE ROADS TO AND HAS CAUSED ALOT OF SCRATCHING ON THE WINDSHIELD. THE WINDSHIELD SEEMS TO BE VERY THIN OR NOT THAT STRONG. WHEN THINGS TO DO HIT THE WINDSHIELD I DON'T GET THE SAME FEELING OF SAFETY I DO IN OTHER CARS. I GET THE FEELING THE WINDSHIELD WONT HOLD UP TO ANYTHING SIGNIFICANT BASED ON HOW FRAGILE IT FEELS AND SOUNDS WHEN THINGS HIT IT.
Additional Notes:
WHILE DRIVING ON THE ROAD A SMALL PEBBLE HIT MY WINDSHIELD CAUSING IT THE CREATE A SMALL CRACK. I HAD TO GET IT FILLED SINCE TO REPLACE TO WINDSHIELD WOULD REQUIRE CALIBRATING THE EYE SIGHT SENORS. OTHER NORMAL DERBIES HAVE HIT MY CAR ON THE ROADS TO AND HAS CAUSED ALOT OF SCRATCHING ON THE WINDSHIELD. THE WINDSHIELD SEEMS TO BE VERY THIN OR NOT THAT STRONG. WHEN THINGS TO DO HIT THE WINDSHIELD I DON'T GET THE SAME FEELING OF SAFETY I DO IN OTHER CARS. I GET THE FEELING THE WINDSHIELD WONT HOLD UP TO ANYTHING SIGNIFICANT BASED ON HOW FRAGILE IT FEELS AND SOUNDS WHEN THINGS HIT IT.
Mfg Campaign: 11354233
Recall Date: Sep 10, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD HAS 3 CHIPS AND A 12 INCH LONG CRACK RUNNING DOWN THE MIDDLE. THE VEHICLE WAS IN MOTION ON A HIGHWAY FOR 3 CRACKS THE LAST CHIPS IS FROM AN UNKNOWN SOURCE.
Corrective Action:
THE WINDSHIELD HAS 3 CHIPS AND A 12 INCH LONG CRACK RUNNING DOWN THE MIDDLE. THE VEHICLE WAS IN MOTION ON A HIGHWAY FOR 3 CRACKS THE LAST CHIPS IS FROM AN UNKNOWN SOURCE.
Additional Notes:
THE WINDSHIELD HAS 3 CHIPS AND A 12 INCH LONG CRACK RUNNING DOWN THE MIDDLE. THE VEHICLE WAS IN MOTION ON A HIGHWAY FOR 3 CRACKS THE LAST CHIPS IS FROM AN UNKNOWN SOURCE.
Mfg Campaign: 11353509
Recall Date: Sep 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SOMETHING WENT VERY WRONG IN THE MANUFACTURE OF THE WINDSHIELD. WITHIN THE FIRST 2 MONTHS, I NOTICE VERY SMALL DEFECTS (SMALL, PINPOINT SIZED FRACTURES) IN THE WINDSHIELD. NOW, I HAVE A 20 INCH CRACK THAT GROWS 1 INCH EVERY DAY.
Corrective Action:
SOMETHING WENT VERY WRONG IN THE MANUFACTURE OF THE WINDSHIELD. WITHIN THE FIRST 2 MONTHS, I NOTICE VERY SMALL DEFECTS (SMALL, PINPOINT SIZED FRACTURES) IN THE WINDSHIELD. NOW, I HAVE A 20 INCH CRACK THAT GROWS 1 INCH EVERY DAY.
Additional Notes:
SOMETHING WENT VERY WRONG IN THE MANUFACTURE OF THE WINDSHIELD. WITHIN THE FIRST 2 MONTHS, I NOTICE VERY SMALL DEFECTS (SMALL, PINPOINT SIZED FRACTURES) IN THE WINDSHIELD. NOW, I HAVE A 20 INCH CRACK THAT GROWS 1 INCH EVERY DAY.
Mfg Campaign: 11353417
Recall Date: Sep 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD SEEMINGLY CRACKED SPONTANEOUSLY (NO OBSERVED IMPACT WITH PROJECTILE LIKE A STONE). VEHICLE WAS IN MOTION AT MODERATE SPEED (~45 MPH) WHEN CRACK "POPPED". NO IMPACT FROM PROJECTILE WAS HEARD.
Corrective Action:
WINDSHIELD SEEMINGLY CRACKED SPONTANEOUSLY (NO OBSERVED IMPACT WITH PROJECTILE LIKE A STONE). VEHICLE WAS IN MOTION AT MODERATE SPEED (~45 MPH) WHEN CRACK "POPPED". NO IMPACT FROM PROJECTILE WAS HEARD.
Additional Notes:
WINDSHIELD SEEMINGLY CRACKED SPONTANEOUSLY (NO OBSERVED IMPACT WITH PROJECTILE LIKE A STONE). VEHICLE WAS IN MOTION AT MODERATE SPEED (~45 MPH) WHEN CRACK "POPPED". NO IMPACT FROM PROJECTILE WAS HEARD.
Mfg Campaign: 11353164
Recall Date: Sep 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STARTED THE CAR IN MY DRIVEWAY, WANTED TO BACK IN TO PARK, GOT OUT OF THE RUNNING CAR TO CHECK SOMETHING, CLOSED THE DOOR BEHIND ME AND THEN TRIED TO GET BACK IN BUT THE CAR LOCKED ITSELF. I HAVE MY KEY ON ME BUT I CAN'T DO ANYTHING TO OPEN THE CAR, THE KEY DOESN'T WORK. I TRIED TO OPEN THE DOOR MANUALLY AND THAT DIDN'T WORK EITHER. I'M STANDING NEXT TO MY LOCKED, RUNNING CAR. IT'S AN EXTREME SAFETY ISSUE. HAD MY BABY BEEN IN THE CAR, IT WOULD BE LIFE THREATENING! THIS IS ABSURD! THIS CAN HAPPEN ANYWHERE AND IT'S SCARY. THIS SHOULD BE A LAWSUIT. THIS IS A HORRIBLE MISTAKE THAT NEEDS TO BE FIXED STAT. I'M EXTREMELY FRUSTRATED AND DISAPPOINTED WITH SUBARU.
Corrective Action:
I STARTED THE CAR IN MY DRIVEWAY, WANTED TO BACK IN TO PARK, GOT OUT OF THE RUNNING CAR TO CHECK SOMETHING, CLOSED THE DOOR BEHIND ME AND THEN TRIED TO GET BACK IN BUT THE CAR LOCKED ITSELF. I HAVE MY KEY ON ME BUT I CAN'T DO ANYTHING TO OPEN THE CAR, THE KEY DOESN'T WORK. I TRIED TO OPEN THE DOOR MANUALLY AND THAT DIDN'T WORK EITHER. I'M STANDING NEXT TO MY LOCKED, RUNNING CAR. IT'S AN EXTREME SAFETY ISSUE. HAD MY BABY BEEN IN THE CAR, IT WOULD BE LIFE THREATENING! THIS IS ABSURD! THIS CAN HAPPEN ANYWHERE AND IT'S SCARY. THIS SHOULD BE A LAWSUIT. THIS IS A HORRIBLE MISTAKE THAT NEEDS TO BE FIXED STAT. I'M EXTREMELY FRUSTRATED AND DISAPPOINTED WITH SUBARU.
Additional Notes:
I STARTED THE CAR IN MY DRIVEWAY, WANTED TO BACK IN TO PARK, GOT OUT OF THE RUNNING CAR TO CHECK SOMETHING, CLOSED THE DOOR BEHIND ME AND THEN TRIED TO GET BACK IN BUT THE CAR LOCKED ITSELF. I HAVE MY KEY ON ME BUT I CAN'T DO ANYTHING TO OPEN THE CAR, THE KEY DOESN'T WORK. I TRIED TO OPEN THE DOOR MANUALLY AND THAT DIDN'T WORK EITHER. I'M STANDING NEXT TO MY LOCKED, RUNNING CAR. IT'S AN EXTREME SAFETY ISSUE. HAD MY BABY BEEN IN THE CAR, IT WOULD BE LIFE THREATENING! THIS IS ABSURD! THIS CAN HAPPEN ANYWHERE AND IT'S SCARY. THIS SHOULD BE A LAWSUIT. THIS IS A HORRIBLE MISTAKE THAT NEEDS TO BE FIXED STAT. I'M EXTREMELY FRUSTRATED AND DISAPPOINTED WITH SUBARU.
Mfg Campaign: 11352666
Recall Date: Sep 1, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury