Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Corrective Action:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Additional Notes:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Mfg Campaign: 11328607
Recall Date: Jun 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Corrective Action:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Additional Notes:
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
Mfg Campaign: 11328607
Recall Date: Jun 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY FRONT WINDSHIELD RECEIVED A SMALL CHIP IN THE LOWER DRIVER'S SIDE SEVERAL DAYS AGO. TODAY, AFTER LEAVING THE CAR PARKED AND NOT DRIVING IT A LARGE CRACK HAS BEGUN PROPAGATING ACROSS THE ENTIRE WINDSHIELD. I HAVE NEVER HAD SUCH A LARGE CRACK GROW FROM SUCH A SMALL NICK BEFORE. *TR
Corrective Action:
MY FRONT WINDSHIELD RECEIVED A SMALL CHIP IN THE LOWER DRIVER'S SIDE SEVERAL DAYS AGO. TODAY, AFTER LEAVING THE CAR PARKED AND NOT DRIVING IT A LARGE CRACK HAS BEGUN PROPAGATING ACROSS THE ENTIRE WINDSHIELD. I HAVE NEVER HAD SUCH A LARGE CRACK GROW FROM SUCH A SMALL NICK BEFORE. *TR
Additional Notes:
MY FRONT WINDSHIELD RECEIVED A SMALL CHIP IN THE LOWER DRIVER'S SIDE SEVERAL DAYS AGO. TODAY, AFTER LEAVING THE CAR PARKED AND NOT DRIVING IT A LARGE CRACK HAS BEGUN PROPAGATING ACROSS THE ENTIRE WINDSHIELD. I HAVE NEVER HAD SUCH A LARGE CRACK GROW FROM SUCH A SMALL NICK BEFORE. *TR
Mfg Campaign: 11328318
Recall Date: Jun 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A CRACK, LONGER THAN 16 INCHES, HAS DEVELOPED ON THE WINDSHIELD WHILE THE CAR WAS PARKED. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN ITS PLACE. IT APPEARS TO HAVE DEVELOPED WITHOUT ANY EXTERNAL INFLUENCE. *TR
Corrective Action:
A CRACK, LONGER THAN 16 INCHES, HAS DEVELOPED ON THE WINDSHIELD WHILE THE CAR WAS PARKED. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN ITS PLACE. IT APPEARS TO HAVE DEVELOPED WITHOUT ANY EXTERNAL INFLUENCE. *TR
Additional Notes:
A CRACK, LONGER THAN 16 INCHES, HAS DEVELOPED ON THE WINDSHIELD WHILE THE CAR WAS PARKED. THERE WAS NO CRACK WHEN THE CAR WAS PARKED IN ITS PLACE. IT APPEARS TO HAVE DEVELOPED WITHOUT ANY EXTERNAL INFLUENCE. *TR
Mfg Campaign: 11328249
Recall Date: Jun 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Corrective Action:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Additional Notes:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Mfg Campaign: 11326951
Recall Date: Jun 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Corrective Action:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Additional Notes:
WINDSHIELD STARTED A 6INCH CRACK WHILE DRIVING ON HIGHWAY, FROM THE DRIVER'S SIDE BOTTOM OF THE WINDSHIELD WHERE THE WIPERS WERE SITTING AT. IN ABOUT 12 HOURS, IT CRACK TO MORE THAN 12 INCH LONGER. ON DIFFERENT ONLINE FORUMS ABOUT SUBARU SUVS, THE DEFECTIVE WINDSHIELD APPEARS TO BE A FREQUENT, COMMON, YET NOT ADDRESSED PROBLEM BY SUBARU. *TR
Mfg Campaign: 11326951
Recall Date: Jun 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED USED 2019 SUBARU FORESTER FROM VROOM 4/07/2020. WINDSHIELD STARTING CRACKING HORIZONTALLY ABOUT DRIVERS EYESIGHT. CRACKING LINES VISIBLE IN PARALLEL LINES IN TWO AREAS 2" - 3" MOVING TO PASSENGER SIDE. NO HIGHWAY ROCK/PEBBLE DAMAGE NOTED ANYWHERE ON WINDSHIELD. TAKING VEHICLE TO AUTO GLASS SHOP TO CONFIRM IS CRACKS BECOMING A LARGER PROBLEM. CRACKS CAN BE SEEN WHEN FACING SUNLIGHT. *TR
Corrective Action:
PURCHASED USED 2019 SUBARU FORESTER FROM VROOM 4/07/2020. WINDSHIELD STARTING CRACKING HORIZONTALLY ABOUT DRIVERS EYESIGHT. CRACKING LINES VISIBLE IN PARALLEL LINES IN TWO AREAS 2" - 3" MOVING TO PASSENGER SIDE. NO HIGHWAY ROCK/PEBBLE DAMAGE NOTED ANYWHERE ON WINDSHIELD. TAKING VEHICLE TO AUTO GLASS SHOP TO CONFIRM IS CRACKS BECOMING A LARGER PROBLEM. CRACKS CAN BE SEEN WHEN FACING SUNLIGHT. *TR
Additional Notes:
PURCHASED USED 2019 SUBARU FORESTER FROM VROOM 4/07/2020. WINDSHIELD STARTING CRACKING HORIZONTALLY ABOUT DRIVERS EYESIGHT. CRACKING LINES VISIBLE IN PARALLEL LINES IN TWO AREAS 2" - 3" MOVING TO PASSENGER SIDE. NO HIGHWAY ROCK/PEBBLE DAMAGE NOTED ANYWHERE ON WINDSHIELD. TAKING VEHICLE TO AUTO GLASS SHOP TO CONFIRM IS CRACKS BECOMING A LARGER PROBLEM. CRACKS CAN BE SEEN WHEN FACING SUNLIGHT. *TR
Mfg Campaign: 11325652
Recall Date: May 23, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Corrective Action:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Additional Notes:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Mfg Campaign: 11325128
Recall Date: May 19, 2020
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Corrective Action:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Additional Notes:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Mfg Campaign: 11325128
Recall Date: May 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Corrective Action:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Additional Notes:
BRAKES: THE CAR ACCELERATE WITHOUT ANY ACTION DURING DRIVING. WIPER: WIPER BLADE MAKE A NOISE LIKE ITS ABOUT TO FALL APART. SEAT BELT: SEAT BELT INSTALL IN A PLACE THAT( FRONT BOTH SEATS) THERE IS NO SPACE BETWEEN SEAT AND CAR BODY. *TR
Mfg Campaign: 11325128
Recall Date: May 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
WITHOUT BEING HIT BY ANY ROCKS OR OTHER OBJECTS, THE WINDSHIELD DEVELOPED A CRACK WHILE IT WAS PARKED. THE CRACK DEVELOPED FROM THE BASELINE OF THE WINDSHIELD AND IS ABOUT 9 INCHES LONG. *TR
Corrective Action:
WITHOUT BEING HIT BY ANY ROCKS OR OTHER OBJECTS, THE WINDSHIELD DEVELOPED A CRACK WHILE IT WAS PARKED. THE CRACK DEVELOPED FROM THE BASELINE OF THE WINDSHIELD AND IS ABOUT 9 INCHES LONG. *TR
Additional Notes:
WITHOUT BEING HIT BY ANY ROCKS OR OTHER OBJECTS, THE WINDSHIELD DEVELOPED A CRACK WHILE IT WAS PARKED. THE CRACK DEVELOPED FROM THE BASELINE OF THE WINDSHIELD AND IS ABOUT 9 INCHES LONG. *TR
Mfg Campaign: 11325147
Recall Date: May 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACK FROM WIPER AREA, EXTENDING 12 INCHES UPWARD, WITH NO OBVIOUS IMPACT DAMAGE. PARKED THE CAR IN MY DRIVEWAY, RETURNED TO DRIVE THE CAR AND "[XXX]" - JUST LIKE THAT - NOTICED A CRACK GREW OUT OF NOWHERE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WINDSHIELD CRACK FROM WIPER AREA, EXTENDING 12 INCHES UPWARD, WITH NO OBVIOUS IMPACT DAMAGE. PARKED THE CAR IN MY DRIVEWAY, RETURNED TO DRIVE THE CAR AND "[XXX]" - JUST LIKE THAT - NOTICED A CRACK GREW OUT OF NOWHERE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WINDSHIELD CRACK FROM WIPER AREA, EXTENDING 12 INCHES UPWARD, WITH NO OBVIOUS IMPACT DAMAGE. PARKED THE CAR IN MY DRIVEWAY, RETURNED TO DRIVE THE CAR AND "[XXX]" - JUST LIKE THAT - NOTICED A CRACK GREW OUT OF NOWHERE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11324778
Recall Date: May 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY CAR WAS PARKED OUTSIDE FOR A FEW HOURS AND A CRACK APPEARED GOING ACROSS THE WINDSHIELD. EARLIER THAT DAY A ROCK HIT IT ON THE ROAD BUT THERE WAS NO CRACK, CRACK SHOWED UP HOURS LATER. VEHICLE WAS PARKED FOR SEVERAL HOURS WHEN THE CRACKED APPEARED. IT WAS OUTSIDE AND A SUNNY DAY BUT ONLY IN THE 60S. *TR
Corrective Action:
MY CAR WAS PARKED OUTSIDE FOR A FEW HOURS AND A CRACK APPEARED GOING ACROSS THE WINDSHIELD. EARLIER THAT DAY A ROCK HIT IT ON THE ROAD BUT THERE WAS NO CRACK, CRACK SHOWED UP HOURS LATER. VEHICLE WAS PARKED FOR SEVERAL HOURS WHEN THE CRACKED APPEARED. IT WAS OUTSIDE AND A SUNNY DAY BUT ONLY IN THE 60S. *TR
Additional Notes:
MY CAR WAS PARKED OUTSIDE FOR A FEW HOURS AND A CRACK APPEARED GOING ACROSS THE WINDSHIELD. EARLIER THAT DAY A ROCK HIT IT ON THE ROAD BUT THERE WAS NO CRACK, CRACK SHOWED UP HOURS LATER. VEHICLE WAS PARKED FOR SEVERAL HOURS WHEN THE CRACKED APPEARED. IT WAS OUTSIDE AND A SUNNY DAY BUT ONLY IN THE 60S. *TR
Mfg Campaign: 11324805
Recall Date: May 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED STARTING ON DRIVER'S SIDE AND EXTENDED OVER A FOOT TO THE MIDDLE. NO IMPACT FROM ROCK OR OTHER ROAD DEBRIS OCCURRED WHEN CRACK STARTED. *TR
Corrective Action:
WINDSHIELD CRACKED STARTING ON DRIVER'S SIDE AND EXTENDED OVER A FOOT TO THE MIDDLE. NO IMPACT FROM ROCK OR OTHER ROAD DEBRIS OCCURRED WHEN CRACK STARTED. *TR
Additional Notes:
WINDSHIELD CRACKED STARTING ON DRIVER'S SIDE AND EXTENDED OVER A FOOT TO THE MIDDLE. NO IMPACT FROM ROCK OR OTHER ROAD DEBRIS OCCURRED WHEN CRACK STARTED. *TR
Mfg Campaign: 11324509
Recall Date: May 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A FEW WEEKS AFTER PURCHASING MY BRAND NEW 2019 SUBARU FORESTER, I WAS DRIVING ON THE EXPRESSWAY WHEN ALL OF A SUDDEN MY WINDSHIELD CRACKED. THERE WAS NO ROCK OR ANY DEBRIS THAT FLEW TOWARDS MY WINDSHIELD. THE CRACK STARTED NEAR THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND ANGLED DOWN AND TOWARD THE DRIVER'S SIDE. IT STARTED AT ABOUT 6 INCHES AND PROGRESSED TO AT LEAST A FOOT LONG BY THE END OF THE TRIP. *TR
Corrective Action:
A FEW WEEKS AFTER PURCHASING MY BRAND NEW 2019 SUBARU FORESTER, I WAS DRIVING ON THE EXPRESSWAY WHEN ALL OF A SUDDEN MY WINDSHIELD CRACKED. THERE WAS NO ROCK OR ANY DEBRIS THAT FLEW TOWARDS MY WINDSHIELD. THE CRACK STARTED NEAR THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND ANGLED DOWN AND TOWARD THE DRIVER'S SIDE. IT STARTED AT ABOUT 6 INCHES AND PROGRESSED TO AT LEAST A FOOT LONG BY THE END OF THE TRIP. *TR
Additional Notes:
A FEW WEEKS AFTER PURCHASING MY BRAND NEW 2019 SUBARU FORESTER, I WAS DRIVING ON THE EXPRESSWAY WHEN ALL OF A SUDDEN MY WINDSHIELD CRACKED. THERE WAS NO ROCK OR ANY DEBRIS THAT FLEW TOWARDS MY WINDSHIELD. THE CRACK STARTED NEAR THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND ANGLED DOWN AND TOWARD THE DRIVER'S SIDE. IT STARTED AT ABOUT 6 INCHES AND PROGRESSED TO AT LEAST A FOOT LONG BY THE END OF THE TRIP. *TR
Mfg Campaign: 11323969
Recall Date: May 9, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11323752
Recall Date: May 7, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11323752
Recall Date: May 7, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Mfg Campaign: 11323752
Recall Date: May 7, 2020
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
EXTREME SWAY WHILE DRIVING. WHILE DRIVING ON THE INTERSTATE YESTERDAY GOING FROM LINDALE, TEXAS TO DALLAS, THE WINDS WERE MODERATELY HIGH. HOWEVER THE VEHICLE HAD AN EXTREME SWAY AND WAS VERY EXTREMELY TO SAFELY MAINTAIN. *TR
Corrective Action:
EXTREME SWAY WHILE DRIVING. WHILE DRIVING ON THE INTERSTATE YESTERDAY GOING FROM LINDALE, TEXAS TO DALLAS, THE WINDS WERE MODERATELY HIGH. HOWEVER THE VEHICLE HAD AN EXTREME SWAY AND WAS VERY EXTREMELY TO SAFELY MAINTAIN. *TR
Additional Notes:
EXTREME SWAY WHILE DRIVING. WHILE DRIVING ON THE INTERSTATE YESTERDAY GOING FROM LINDALE, TEXAS TO DALLAS, THE WINDS WERE MODERATELY HIGH. HOWEVER THE VEHICLE HAD AN EXTREME SWAY AND WAS VERY EXTREMELY TO SAFELY MAINTAIN. *TR
Mfg Campaign: 11323504
Recall Date: May 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD DEVELOPED A LARGE CRACK WHILE DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THERE WAS NO ROCK CHIP THAT I COULD HEAR OR SEE. AS WITH OTHER FAILURES OF THIS TYPE, SUBARU OF AMERICA AND THE DEALER DO NOT WARRANTY THIS OR ADMIT TO WHAT IS CLEARLY A MAJOR ISSUE WITH THIS MODEL'S WINDSHIELD. *TR
Corrective Action:
WINDSHIELD DEVELOPED A LARGE CRACK WHILE DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THERE WAS NO ROCK CHIP THAT I COULD HEAR OR SEE. AS WITH OTHER FAILURES OF THIS TYPE, SUBARU OF AMERICA AND THE DEALER DO NOT WARRANTY THIS OR ADMIT TO WHAT IS CLEARLY A MAJOR ISSUE WITH THIS MODEL'S WINDSHIELD. *TR
Additional Notes:
WINDSHIELD DEVELOPED A LARGE CRACK WHILE DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THERE WAS NO ROCK CHIP THAT I COULD HEAR OR SEE. AS WITH OTHER FAILURES OF THIS TYPE, SUBARU OF AMERICA AND THE DEALER DO NOT WARRANTY THIS OR ADMIT TO WHAT IS CLEARLY A MAJOR ISSUE WITH THIS MODEL'S WINDSHIELD. *TR
Mfg Campaign: 11323390
Recall Date: May 5, 2020
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