Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACK X2 IN NEW SUBARU
Corrective Action:
WINDSHIELD CRACK X2 IN NEW SUBARU
Additional Notes:
WINDSHIELD CRACK X2 IN NEW SUBARU
Mfg Campaign: 11323173
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TOUCH SCREEN SYSTEM (RADIO-AM/FM AND SATELLITE) FREQUENTLY DO NOT WORK ON THE TOUCH SCREEN SYSTEM. TURNING OFF THE ENGINE, TAKING THE KEY OUT AND REPEATING THE STARTING PROCESS OF THE VECHICLE DOES NOT FIX THE PROBLEM. IT OCCURS ABOUT 1 OUT OF 3 TIMES STARTING AND/OR DRIVING THE VEHICLE. YOU NEVER KNOW WHEN THIS ELECTRONIC SYSTEM IS GOING TO WORK OR NOT. SUBURU NEEDS TO RECALL AND FIX THIS ISSUE. IT HAPPENS WHEN THE VEHICLE IS STARTED, STATIONARY, OR DRIVING. IT MAY NOT WORK FOR SEVERAL DAYS, THEN STARTS WORKING AGAIN.
Corrective Action:
THE TOUCH SCREEN SYSTEM (RADIO-AM/FM AND SATELLITE) FREQUENTLY DO NOT WORK ON THE TOUCH SCREEN SYSTEM. TURNING OFF THE ENGINE, TAKING THE KEY OUT AND REPEATING THE STARTING PROCESS OF THE VECHICLE DOES NOT FIX THE PROBLEM. IT OCCURS ABOUT 1 OUT OF 3 TIMES STARTING AND/OR DRIVING THE VEHICLE. YOU NEVER KNOW WHEN THIS ELECTRONIC SYSTEM IS GOING TO WORK OR NOT. SUBURU NEEDS TO RECALL AND FIX THIS ISSUE. IT HAPPENS WHEN THE VEHICLE IS STARTED, STATIONARY, OR DRIVING. IT MAY NOT WORK FOR SEVERAL DAYS, THEN STARTS WORKING AGAIN.
Additional Notes:
THE TOUCH SCREEN SYSTEM (RADIO-AM/FM AND SATELLITE) FREQUENTLY DO NOT WORK ON THE TOUCH SCREEN SYSTEM. TURNING OFF THE ENGINE, TAKING THE KEY OUT AND REPEATING THE STARTING PROCESS OF THE VECHICLE DOES NOT FIX THE PROBLEM. IT OCCURS ABOUT 1 OUT OF 3 TIMES STARTING AND/OR DRIVING THE VEHICLE. YOU NEVER KNOW WHEN THIS ELECTRONIC SYSTEM IS GOING TO WORK OR NOT. SUBURU NEEDS TO RECALL AND FIX THIS ISSUE. IT HAPPENS WHEN THE VEHICLE IS STARTED, STATIONARY, OR DRIVING. IT MAY NOT WORK FOR SEVERAL DAYS, THEN STARTS WORKING AGAIN.
Mfg Campaign: 11323195
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAS SUDDENLY DEVELOPED A LARGE (19") CRACK IN IT ON THE PASSENGER SIDE. WE BELIEVE SOMETHING VERY SMALL KICKED UP AND HIT IT THE UPPER CORNER DURING HIGHWAY DRIVING ON A FRIDAY, AND THERE WASN'T NOTICEABLE DAMAGE WHEN IT WAS PARKED A FEW MINUTES LATER, BUT THE FOLLOWING MONDAY MORNING, AFTER THE CAR WAS SITTING IN THE TEMPERATURE CONTROLLED GARAGE ALL WEEKEND, THERE WAS A VERY LARGE CRACK. THE CAR HAD LESS THAN 3,000 MILES ON IT AND WE HAD IT FOR LESS THAN 6 MONTHS.
Corrective Action:
THE WINDSHIELD HAS SUDDENLY DEVELOPED A LARGE (19") CRACK IN IT ON THE PASSENGER SIDE. WE BELIEVE SOMETHING VERY SMALL KICKED UP AND HIT IT THE UPPER CORNER DURING HIGHWAY DRIVING ON A FRIDAY, AND THERE WASN'T NOTICEABLE DAMAGE WHEN IT WAS PARKED A FEW MINUTES LATER, BUT THE FOLLOWING MONDAY MORNING, AFTER THE CAR WAS SITTING IN THE TEMPERATURE CONTROLLED GARAGE ALL WEEKEND, THERE WAS A VERY LARGE CRACK. THE CAR HAD LESS THAN 3,000 MILES ON IT AND WE HAD IT FOR LESS THAN 6 MONTHS.
Additional Notes:
THE WINDSHIELD HAS SUDDENLY DEVELOPED A LARGE (19") CRACK IN IT ON THE PASSENGER SIDE. WE BELIEVE SOMETHING VERY SMALL KICKED UP AND HIT IT THE UPPER CORNER DURING HIGHWAY DRIVING ON A FRIDAY, AND THERE WASN'T NOTICEABLE DAMAGE WHEN IT WAS PARKED A FEW MINUTES LATER, BUT THE FOLLOWING MONDAY MORNING, AFTER THE CAR WAS SITTING IN THE TEMPERATURE CONTROLLED GARAGE ALL WEEKEND, THERE WAS A VERY LARGE CRACK. THE CAR HAD LESS THAN 3,000 MILES ON IT AND WE HAD IT FOR LESS THAN 6 MONTHS.
Mfg Campaign: 11323233
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE IS A CRACK/CHIP IN MY WINDSHIELD.
Corrective Action:
THERE IS A CRACK/CHIP IN MY WINDSHIELD.
Additional Notes:
THERE IS A CRACK/CHIP IN MY WINDSHIELD.
Mfg Campaign: 11323292
Recall Date: May 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SMALL CRACK IN WINDSHIELD STARTING UNDER PASSENGER WIPER BLADE. NO SUSPECTED DEBRIS IMPACT. CAR HAS NOT BEEN DRIVEN DUE TO ONGOING PANDEMIC. HAPPENED WHILE PARKED IN DRIVEWAY.
Corrective Action:
SMALL CRACK IN WINDSHIELD STARTING UNDER PASSENGER WIPER BLADE. NO SUSPECTED DEBRIS IMPACT. CAR HAS NOT BEEN DRIVEN DUE TO ONGOING PANDEMIC. HAPPENED WHILE PARKED IN DRIVEWAY.
Additional Notes:
SMALL CRACK IN WINDSHIELD STARTING UNDER PASSENGER WIPER BLADE. NO SUSPECTED DEBRIS IMPACT. CAR HAS NOT BEEN DRIVEN DUE TO ONGOING PANDEMIC. HAPPENED WHILE PARKED IN DRIVEWAY.
Mfg Campaign: 11323154
Recall Date: May 3, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON FREEWAY AT 55 MPH HEARD A LOUD NOISE AND DISCOVERED A LARGE CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEALER WHO DIAGNOSED CRACKED WINDSHIELD AND HAD WINDSHIELD REPLACED AND "EYESIGHT" GUIDANCE RECALIBRATED AT A SUBSTANTIAL COST
Corrective Action:
WHILE DRIVING ON FREEWAY AT 55 MPH HEARD A LOUD NOISE AND DISCOVERED A LARGE CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEALER WHO DIAGNOSED CRACKED WINDSHIELD AND HAD WINDSHIELD REPLACED AND "EYESIGHT" GUIDANCE RECALIBRATED AT A SUBSTANTIAL COST
Additional Notes:
WHILE DRIVING ON FREEWAY AT 55 MPH HEARD A LOUD NOISE AND DISCOVERED A LARGE CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEALER WHO DIAGNOSED CRACKED WINDSHIELD AND HAD WINDSHIELD REPLACED AND "EYESIGHT" GUIDANCE RECALIBRATED AT A SUBSTANTIAL COST
Mfg Campaign: 11322292
Recall Date: Apr 26, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON FREEWAY AT 55 MPH I HEARD A LOUD POPPING NOISE AND THEN DISCOVERED A LARGE DIAGONAL CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEAL WHO CONFIRMED WINDSHIELD NEEDED REPLACING. REPLACEMENT AND RECALIBRATION OF "EYESIGHT" GUIDANCE SYSTEM PERFORMED BY DEALER
Corrective Action:
WHILE DRIVING ON FREEWAY AT 55 MPH I HEARD A LOUD POPPING NOISE AND THEN DISCOVERED A LARGE DIAGONAL CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEAL WHO CONFIRMED WINDSHIELD NEEDED REPLACING. REPLACEMENT AND RECALIBRATION OF "EYESIGHT" GUIDANCE SYSTEM PERFORMED BY DEALER
Additional Notes:
WHILE DRIVING ON FREEWAY AT 55 MPH I HEARD A LOUD POPPING NOISE AND THEN DISCOVERED A LARGE DIAGONAL CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEAL WHO CONFIRMED WINDSHIELD NEEDED REPLACING. REPLACEMENT AND RECALIBRATION OF "EYESIGHT" GUIDANCE SYSTEM PERFORMED BY DEALER
Mfg Campaign: 11322294
Recall Date: Apr 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED AT ABOUT 4000 MILES
Corrective Action:
MY WINDSHIELD CRACKED AT ABOUT 4000 MILES
Additional Notes:
MY WINDSHIELD CRACKED AT ABOUT 4000 MILES
Mfg Campaign: 11322023
Recall Date: Apr 23, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED FOR NO APPARENT REASON. NO ROCKS OR PEBBLES STRUCK THE VEHICLE. CRACKED ON WINDSHIELD APPEAR WHEN IT WAS PARKED.
Corrective Action:
WINDSHIELD CRACKED FOR NO APPARENT REASON. NO ROCKS OR PEBBLES STRUCK THE VEHICLE. CRACKED ON WINDSHIELD APPEAR WHEN IT WAS PARKED.
Additional Notes:
WINDSHIELD CRACKED FOR NO APPARENT REASON. NO ROCKS OR PEBBLES STRUCK THE VEHICLE. CRACKED ON WINDSHIELD APPEAR WHEN IT WAS PARKED.
Mfg Campaign: 11321860
Recall Date: Apr 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE HAD AN ELECTRIC MIRROR WHERE THE BACK CASING WAS BROKEN. WE WENT TO THE DEALER WHERE WE WERE TOLD IT WAS A COSMETIC ISSUE ONLY AND THEY ORDERED A MIRROR FOR US. WE LEFT AND THE VEHICLE CAUGHT ON FIRE WHILE SITTING IN A DRIVEWAY TURNED OFF. THE INSURANCE INSPECTOR IS SAYING THE FIRE STARTED IN THE WIRING IN THE DOOR. THE MIRROR OPERATED 100% WITHOUT ISSUES, IT APPEARS MOISTURE FROM RAIN GOT INTO THE MIRROR WIRES WHICH MAY HAVE CAUSED THE FIRE.
Corrective Action:
THE VEHICLE HAD AN ELECTRIC MIRROR WHERE THE BACK CASING WAS BROKEN. WE WENT TO THE DEALER WHERE WE WERE TOLD IT WAS A COSMETIC ISSUE ONLY AND THEY ORDERED A MIRROR FOR US. WE LEFT AND THE VEHICLE CAUGHT ON FIRE WHILE SITTING IN A DRIVEWAY TURNED OFF. THE INSURANCE INSPECTOR IS SAYING THE FIRE STARTED IN THE WIRING IN THE DOOR. THE MIRROR OPERATED 100% WITHOUT ISSUES, IT APPEARS MOISTURE FROM RAIN GOT INTO THE MIRROR WIRES WHICH MAY HAVE CAUSED THE FIRE.
Additional Notes:
THE VEHICLE HAD AN ELECTRIC MIRROR WHERE THE BACK CASING WAS BROKEN. WE WENT TO THE DEALER WHERE WE WERE TOLD IT WAS A COSMETIC ISSUE ONLY AND THEY ORDERED A MIRROR FOR US. WE LEFT AND THE VEHICLE CAUGHT ON FIRE WHILE SITTING IN A DRIVEWAY TURNED OFF. THE INSURANCE INSPECTOR IS SAYING THE FIRE STARTED IN THE WIRING IN THE DOOR. THE MIRROR OPERATED 100% WITHOUT ISSUES, IT APPEARS MOISTURE FROM RAIN GOT INTO THE MIRROR WIRES WHICH MAY HAVE CAUSED THE FIRE.
Mfg Campaign: 11320974
Recall Date: Apr 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING WHICH QUICKLY GREW TO 22 INCHES
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING WHICH QUICKLY GREW TO 22 INCHES
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING WHICH QUICKLY GREW TO 22 INCHES
Mfg Campaign: 11320902
Recall Date: Apr 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A UNKNOWN SMALL OBJECT HIT THE WINDSHIELD WHILE I WAS DRIVING 65 MPH ON A INTERSTATE FREEWAY WHICH CAUSED A LARGE CRACK. VEHICLE ONLY HAS 10,000 MILES ON IT.
Corrective Action:
A UNKNOWN SMALL OBJECT HIT THE WINDSHIELD WHILE I WAS DRIVING 65 MPH ON A INTERSTATE FREEWAY WHICH CAUSED A LARGE CRACK. VEHICLE ONLY HAS 10,000 MILES ON IT.
Additional Notes:
A UNKNOWN SMALL OBJECT HIT THE WINDSHIELD WHILE I WAS DRIVING 65 MPH ON A INTERSTATE FREEWAY WHICH CAUSED A LARGE CRACK. VEHICLE ONLY HAS 10,000 MILES ON IT.
Mfg Campaign: 11320495
Recall Date: Apr 8, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SECOND CRACKED WINDSHIELD AFTER ONLY 12,000 MILES. PEBBLE STRIKE ON FREEWAY DEVELOPED INTO HUGE CRACK IN ONLY A MATTER OF MINUTES. I WAS DRIVING SPEED LIMIT AND KEPT DISTANCE FROM CAR IN FRONT OF ME. PICKUP TRUCK PASSING ON LEFT MUST HAVE KICKED UP PEBBLE.
Corrective Action:
SECOND CRACKED WINDSHIELD AFTER ONLY 12,000 MILES. PEBBLE STRIKE ON FREEWAY DEVELOPED INTO HUGE CRACK IN ONLY A MATTER OF MINUTES. I WAS DRIVING SPEED LIMIT AND KEPT DISTANCE FROM CAR IN FRONT OF ME. PICKUP TRUCK PASSING ON LEFT MUST HAVE KICKED UP PEBBLE.
Additional Notes:
SECOND CRACKED WINDSHIELD AFTER ONLY 12,000 MILES. PEBBLE STRIKE ON FREEWAY DEVELOPED INTO HUGE CRACK IN ONLY A MATTER OF MINUTES. I WAS DRIVING SPEED LIMIT AND KEPT DISTANCE FROM CAR IN FRONT OF ME. PICKUP TRUCK PASSING ON LEFT MUST HAVE KICKED UP PEBBLE.
Mfg Campaign: 11320233
Recall Date: Apr 5, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Corrective Action:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Additional Notes:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Mfg Campaign: 11320206
Recall Date: Apr 4, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Corrective Action:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Additional Notes:
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
Mfg Campaign: 11320206
Recall Date: Apr 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE DRIVEN MY CAR INFREQUENTLY IF AT ALL FOR THE PAST FEW WEEKS AS THE COUNTRY HAS BEEN SHELTERING AT HOME - THIS IS PROBABLY THE LEAST AMOUNT OF STRESS ANY CAR HAS EVER BEEN PUT UNDER. THE LAST TIME I USED MY CAR WAS OVER A WEEK AGO AND OTHERWISE IT'S BEEN SITTING IN MY APARTMENT'S SMALL, OUTDOOR PARKING LOT DOING NOTHING AT ALL. WEATHER FOR THE LAST WEEK HAS BEEN EXTREMELY MODERATE IN THE HIGH 60S FAHRENHEIT AND NO WIND AT ALL. THEN I WENT OUT TO MY CAR TO LOOK FOR SOMETHING AND INSTEAD FOUND A GIANT CRACK EXTENDING ACROSS HALF MY WINDSHIELD AND CURVING DOWN UNDER THE BOTTOM "SEALED" EDGE. THIS HAS TO BE A MANUFACTURER ISSUE AS I HAVEN'T EVEN USED IT. EVEN BEFORE THE CURRENT IMMOBILITY, WITH A 7 MINUTE SUBURBAN COMMUTE THERE REALLY WASN'T MUCH GOING ON WITH A CAR SUPPOSEDLY BUILT FOR TOUGH CONDITIONS.
Corrective Action:
I HAVE DRIVEN MY CAR INFREQUENTLY IF AT ALL FOR THE PAST FEW WEEKS AS THE COUNTRY HAS BEEN SHELTERING AT HOME - THIS IS PROBABLY THE LEAST AMOUNT OF STRESS ANY CAR HAS EVER BEEN PUT UNDER. THE LAST TIME I USED MY CAR WAS OVER A WEEK AGO AND OTHERWISE IT'S BEEN SITTING IN MY APARTMENT'S SMALL, OUTDOOR PARKING LOT DOING NOTHING AT ALL. WEATHER FOR THE LAST WEEK HAS BEEN EXTREMELY MODERATE IN THE HIGH 60S FAHRENHEIT AND NO WIND AT ALL. THEN I WENT OUT TO MY CAR TO LOOK FOR SOMETHING AND INSTEAD FOUND A GIANT CRACK EXTENDING ACROSS HALF MY WINDSHIELD AND CURVING DOWN UNDER THE BOTTOM "SEALED" EDGE. THIS HAS TO BE A MANUFACTURER ISSUE AS I HAVEN'T EVEN USED IT. EVEN BEFORE THE CURRENT IMMOBILITY, WITH A 7 MINUTE SUBURBAN COMMUTE THERE REALLY WASN'T MUCH GOING ON WITH A CAR SUPPOSEDLY BUILT FOR TOUGH CONDITIONS.
Additional Notes:
I HAVE DRIVEN MY CAR INFREQUENTLY IF AT ALL FOR THE PAST FEW WEEKS AS THE COUNTRY HAS BEEN SHELTERING AT HOME - THIS IS PROBABLY THE LEAST AMOUNT OF STRESS ANY CAR HAS EVER BEEN PUT UNDER. THE LAST TIME I USED MY CAR WAS OVER A WEEK AGO AND OTHERWISE IT'S BEEN SITTING IN MY APARTMENT'S SMALL, OUTDOOR PARKING LOT DOING NOTHING AT ALL. WEATHER FOR THE LAST WEEK HAS BEEN EXTREMELY MODERATE IN THE HIGH 60S FAHRENHEIT AND NO WIND AT ALL. THEN I WENT OUT TO MY CAR TO LOOK FOR SOMETHING AND INSTEAD FOUND A GIANT CRACK EXTENDING ACROSS HALF MY WINDSHIELD AND CURVING DOWN UNDER THE BOTTOM "SEALED" EDGE. THIS HAS TO BE A MANUFACTURER ISSUE AS I HAVEN'T EVEN USED IT. EVEN BEFORE THE CURRENT IMMOBILITY, WITH A 7 MINUTE SUBURBAN COMMUTE THERE REALLY WASN'T MUCH GOING ON WITH A CAR SUPPOSEDLY BUILT FOR TOUGH CONDITIONS.
Mfg Campaign: 11320230
Recall Date: Apr 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I DROVE TO A SHOPPING CENTER AND PARKED. AFTER A COUPLE HOURS, I RETURNED TO MY CAR, AND FOUND THE WINDSHIELD WAS CRACKED FROM THE TOP PASSENGER SIDE DIAGONALLY ACROSS TO THE CENTER OF THE WINDSHIELD. I HAD THE WINDSHIELD REPLACED BY SAFELITE.
Corrective Action:
I DROVE TO A SHOPPING CENTER AND PARKED. AFTER A COUPLE HOURS, I RETURNED TO MY CAR, AND FOUND THE WINDSHIELD WAS CRACKED FROM THE TOP PASSENGER SIDE DIAGONALLY ACROSS TO THE CENTER OF THE WINDSHIELD. I HAD THE WINDSHIELD REPLACED BY SAFELITE.
Additional Notes:
I DROVE TO A SHOPPING CENTER AND PARKED. AFTER A COUPLE HOURS, I RETURNED TO MY CAR, AND FOUND THE WINDSHIELD WAS CRACKED FROM THE TOP PASSENGER SIDE DIAGONALLY ACROSS TO THE CENTER OF THE WINDSHIELD. I HAD THE WINDSHIELD REPLACED BY SAFELITE.
Mfg Campaign: 11320043
Recall Date: Apr 2, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE BACK LIFT GATE WILL RANDOMLY STOP OPENING. THIS HAS ONLY BEEN TESTED WHEN THE VEHICLE IS STOPPED, IN PARK WITH EITHER ENGINE RUNNING OR SHUT OFF. IT WILL SOUND 3 SHORT BEEP/TONES BUT WILL NOT FUNCTION APPROPRIATELY WHEN THE LIFT GATE BUTTON IS PUSHED IN EITHER THE INTERIOR CONTROL, THE KEY FOB CONTROL, OR THE ACTUAL BUTTON ON THE LIFT GATE. THE ONLY THING THAT FIXES THE ISSUE IS TO DISCONNECT THE POSITIVE BATTERY CABLE FOR A FEW MINUTES AND RECONNECT IT. THIS FIX IS TEMPORARY AND THE LIFT GATE WILL AGAIN HAVE THE SAME ISSUE. WHEN DISCUSSING WITH THE SUBARU DEALERSHIP THEY COULD NOT DUPLICATE THE ISSUE.
Corrective Action:
THE BACK LIFT GATE WILL RANDOMLY STOP OPENING. THIS HAS ONLY BEEN TESTED WHEN THE VEHICLE IS STOPPED, IN PARK WITH EITHER ENGINE RUNNING OR SHUT OFF. IT WILL SOUND 3 SHORT BEEP/TONES BUT WILL NOT FUNCTION APPROPRIATELY WHEN THE LIFT GATE BUTTON IS PUSHED IN EITHER THE INTERIOR CONTROL, THE KEY FOB CONTROL, OR THE ACTUAL BUTTON ON THE LIFT GATE. THE ONLY THING THAT FIXES THE ISSUE IS TO DISCONNECT THE POSITIVE BATTERY CABLE FOR A FEW MINUTES AND RECONNECT IT. THIS FIX IS TEMPORARY AND THE LIFT GATE WILL AGAIN HAVE THE SAME ISSUE. WHEN DISCUSSING WITH THE SUBARU DEALERSHIP THEY COULD NOT DUPLICATE THE ISSUE.
Additional Notes:
THE BACK LIFT GATE WILL RANDOMLY STOP OPENING. THIS HAS ONLY BEEN TESTED WHEN THE VEHICLE IS STOPPED, IN PARK WITH EITHER ENGINE RUNNING OR SHUT OFF. IT WILL SOUND 3 SHORT BEEP/TONES BUT WILL NOT FUNCTION APPROPRIATELY WHEN THE LIFT GATE BUTTON IS PUSHED IN EITHER THE INTERIOR CONTROL, THE KEY FOB CONTROL, OR THE ACTUAL BUTTON ON THE LIFT GATE. THE ONLY THING THAT FIXES THE ISSUE IS TO DISCONNECT THE POSITIVE BATTERY CABLE FOR A FEW MINUTES AND RECONNECT IT. THIS FIX IS TEMPORARY AND THE LIFT GATE WILL AGAIN HAVE THE SAME ISSUE. WHEN DISCUSSING WITH THE SUBARU DEALERSHIP THEY COULD NOT DUPLICATE THE ISSUE.
Mfg Campaign: 11319619
Recall Date: Mar 28, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I LEFT MY CAR IN THE GARAGE PERFECT AND THE NEXT DAY I NOTICE THE WINDSHIELD WAS CRACKED. IT HAPPENED OVER NIGHT AND WITHOUT ANY EXPLANATION.
Corrective Action:
I LEFT MY CAR IN THE GARAGE PERFECT AND THE NEXT DAY I NOTICE THE WINDSHIELD WAS CRACKED. IT HAPPENED OVER NIGHT AND WITHOUT ANY EXPLANATION.
Additional Notes:
I LEFT MY CAR IN THE GARAGE PERFECT AND THE NEXT DAY I NOTICE THE WINDSHIELD WAS CRACKED. IT HAPPENED OVER NIGHT AND WITHOUT ANY EXPLANATION.
Mfg Campaign: 11319348
Recall Date: Mar 26, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN LESS THEN 18 MONTHS IVE HAD TO REPLACE MY FRONT WINDSHIELD 3 TIMES DUE TO CRACKS THAT GO ALL THE WAY ACROSS THE WINDSHIELD THAT I'VE GOTTEN WHILE DRIVING ON CITY FREEWAYS
Corrective Action:
IN LESS THEN 18 MONTHS IVE HAD TO REPLACE MY FRONT WINDSHIELD 3 TIMES DUE TO CRACKS THAT GO ALL THE WAY ACROSS THE WINDSHIELD THAT I'VE GOTTEN WHILE DRIVING ON CITY FREEWAYS
Additional Notes:
IN LESS THEN 18 MONTHS IVE HAD TO REPLACE MY FRONT WINDSHIELD 3 TIMES DUE TO CRACKS THAT GO ALL THE WAY ACROSS THE WINDSHIELD THAT I'VE GOTTEN WHILE DRIVING ON CITY FREEWAYS
Mfg Campaign: 11319383
Recall Date: Mar 26, 2020
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