Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Corrective Action:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Additional Notes:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Mfg Campaign: 11195742
Recall Date: Apr 12, 2019
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Corrective Action:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Additional Notes:
IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.
Mfg Campaign: 11195742
Recall Date: Apr 12, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING ON A 3 HOUR DRIVE HOME GOING 65MPH I GOT SMALL ROCKS HIT THE WINDSHIELD AT TWO DIFFERENT TIMES AND IMMEDIATELY CRACKED THE WINDSHIELD. I WAS GOING 45MPH ON ONE AND 65MPH ON THE OTHER. SEEMS TO BE A BAD DESIGN OR JUST BAD WINDSHIELDS.
Corrective Action:
DRIVING ON A 3 HOUR DRIVE HOME GOING 65MPH I GOT SMALL ROCKS HIT THE WINDSHIELD AT TWO DIFFERENT TIMES AND IMMEDIATELY CRACKED THE WINDSHIELD. I WAS GOING 45MPH ON ONE AND 65MPH ON THE OTHER. SEEMS TO BE A BAD DESIGN OR JUST BAD WINDSHIELDS.
Additional Notes:
DRIVING ON A 3 HOUR DRIVE HOME GOING 65MPH I GOT SMALL ROCKS HIT THE WINDSHIELD AT TWO DIFFERENT TIMES AND IMMEDIATELY CRACKED THE WINDSHIELD. I WAS GOING 45MPH ON ONE AND 65MPH ON THE OTHER. SEEMS TO BE A BAD DESIGN OR JUST BAD WINDSHIELDS.
Mfg Campaign: 11195358
Recall Date: Apr 10, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING A SLIGHT NOISE WAS HEARD FOLLOWED BY THE APPEARANCE OF A HORIZONTAL CRACK WHICH SPREAD TO APPROXIMATELY 15". VEHICLE WAS IN MOTION ON A US HIGHWAY. BOTH SAFELITE AND THE LOCAL SUBARU DEALER HAVE ADVISED THAT REPLACEMENT GLASS IS ON HOLD / NATIONAL BACKORDER. IT HAS BEEN BROKEN AND THERE IS NO ESTIMATE OF WHEN OR IF IT CAN BE REPAIRED.
Corrective Action:
WHILE DRIVING A SLIGHT NOISE WAS HEARD FOLLOWED BY THE APPEARANCE OF A HORIZONTAL CRACK WHICH SPREAD TO APPROXIMATELY 15". VEHICLE WAS IN MOTION ON A US HIGHWAY. BOTH SAFELITE AND THE LOCAL SUBARU DEALER HAVE ADVISED THAT REPLACEMENT GLASS IS ON HOLD / NATIONAL BACKORDER. IT HAS BEEN BROKEN AND THERE IS NO ESTIMATE OF WHEN OR IF IT CAN BE REPAIRED.
Additional Notes:
WHILE DRIVING A SLIGHT NOISE WAS HEARD FOLLOWED BY THE APPEARANCE OF A HORIZONTAL CRACK WHICH SPREAD TO APPROXIMATELY 15". VEHICLE WAS IN MOTION ON A US HIGHWAY. BOTH SAFELITE AND THE LOCAL SUBARU DEALER HAVE ADVISED THAT REPLACEMENT GLASS IS ON HOLD / NATIONAL BACKORDER. IT HAS BEEN BROKEN AND THERE IS NO ESTIMATE OF WHEN OR IF IT CAN BE REPAIRED.
Mfg Campaign: 11195357
Recall Date: Apr 10, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WITHIN THIS VEHICLE'S FIRST 500 MILES SOME WIND WHIPPED UP SAND PARTICLES ON THE HIGHWAY, I HEARD A "POP POP POP" AND WHEN I GOT OUT NOTICED THREE SMALL CHIPS ON THE WINDSHIELD. I HAVE HAD CARS FOR THOUSANDS AND THOUSANDS OF MILES AND NEVER A CHIP. I AM NOW FEARFUL OF TAKING THIS CAR ON GRAVEL ROADS WHICH IS WHY I PURCHASED IT.
Corrective Action:
WITHIN THIS VEHICLE'S FIRST 500 MILES SOME WIND WHIPPED UP SAND PARTICLES ON THE HIGHWAY, I HEARD A "POP POP POP" AND WHEN I GOT OUT NOTICED THREE SMALL CHIPS ON THE WINDSHIELD. I HAVE HAD CARS FOR THOUSANDS AND THOUSANDS OF MILES AND NEVER A CHIP. I AM NOW FEARFUL OF TAKING THIS CAR ON GRAVEL ROADS WHICH IS WHY I PURCHASED IT.
Additional Notes:
WITHIN THIS VEHICLE'S FIRST 500 MILES SOME WIND WHIPPED UP SAND PARTICLES ON THE HIGHWAY, I HEARD A "POP POP POP" AND WHEN I GOT OUT NOTICED THREE SMALL CHIPS ON THE WINDSHIELD. I HAVE HAD CARS FOR THOUSANDS AND THOUSANDS OF MILES AND NEVER A CHIP. I AM NOW FEARFUL OF TAKING THIS CAR ON GRAVEL ROADS WHICH IS WHY I PURCHASED IT.
Mfg Campaign: 11195039
Recall Date: Apr 9, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DEFECTIVE WINDSHIELD. SMALL ROCK CRACKED THE WINDSHIELD TO HALF
Corrective Action:
DEFECTIVE WINDSHIELD. SMALL ROCK CRACKED THE WINDSHIELD TO HALF
Additional Notes:
DEFECTIVE WINDSHIELD. SMALL ROCK CRACKED THE WINDSHIELD TO HALF
Mfg Campaign: 11193977
Recall Date: Apr 5, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACKED WINDSHIELD AFTER DRIVING ONLY 1500 MILES. WE WERE DRIVING WITH NO OTHER CARS ON THE ROAD WHEN WE HEARD IT CRACK.
Corrective Action:
CRACKED WINDSHIELD AFTER DRIVING ONLY 1500 MILES. WE WERE DRIVING WITH NO OTHER CARS ON THE ROAD WHEN WE HEARD IT CRACK.
Additional Notes:
CRACKED WINDSHIELD AFTER DRIVING ONLY 1500 MILES. WE WERE DRIVING WITH NO OTHER CARS ON THE ROAD WHEN WE HEARD IT CRACK.
Mfg Campaign: 11194105
Recall Date: Apr 5, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED ON NEW 2019 SUBARU FORESTER. CAR WAS MOVING AND HIT BY A STONE WHILE DRIVING ON THE FREEWAY. CHIP GREW HORIZONTALLY ACROSS THE LINE OF SIGHT. NOW I HAVE BEEN INFORMED THAT THERE IS A NATIONAL BACK ORDER ON WINDSHIELDS FOR THIS MODEL. THIS HAS CREATED A SAFETY ISSUE, A LEGAL ISSUE, AND A CONVENIENCE ISSUE. AFTER CHECKING ON LINE I SEE WHERE THERE ARE MANY PEOPLE WITH A SIMILAR PROBLEM. THE CARS SHOULD NOT BE AVAILABLE FOR SALE IF THERE ARE NO REPLACEMENT PARTS FOR SOMETHING AS BASIC AS A WINDSHIELD. THIS "SINGLE POINT OF FAILURE" IS MAKING THE VEHICLE UNDRIVABLE.
Corrective Action:
WINDSHIELD CRACKED ON NEW 2019 SUBARU FORESTER. CAR WAS MOVING AND HIT BY A STONE WHILE DRIVING ON THE FREEWAY. CHIP GREW HORIZONTALLY ACROSS THE LINE OF SIGHT. NOW I HAVE BEEN INFORMED THAT THERE IS A NATIONAL BACK ORDER ON WINDSHIELDS FOR THIS MODEL. THIS HAS CREATED A SAFETY ISSUE, A LEGAL ISSUE, AND A CONVENIENCE ISSUE. AFTER CHECKING ON LINE I SEE WHERE THERE ARE MANY PEOPLE WITH A SIMILAR PROBLEM. THE CARS SHOULD NOT BE AVAILABLE FOR SALE IF THERE ARE NO REPLACEMENT PARTS FOR SOMETHING AS BASIC AS A WINDSHIELD. THIS "SINGLE POINT OF FAILURE" IS MAKING THE VEHICLE UNDRIVABLE.
Additional Notes:
WINDSHIELD CRACKED ON NEW 2019 SUBARU FORESTER. CAR WAS MOVING AND HIT BY A STONE WHILE DRIVING ON THE FREEWAY. CHIP GREW HORIZONTALLY ACROSS THE LINE OF SIGHT. NOW I HAVE BEEN INFORMED THAT THERE IS A NATIONAL BACK ORDER ON WINDSHIELDS FOR THIS MODEL. THIS HAS CREATED A SAFETY ISSUE, A LEGAL ISSUE, AND A CONVENIENCE ISSUE. AFTER CHECKING ON LINE I SEE WHERE THERE ARE MANY PEOPLE WITH A SIMILAR PROBLEM. THE CARS SHOULD NOT BE AVAILABLE FOR SALE IF THERE ARE NO REPLACEMENT PARTS FOR SOMETHING AS BASIC AS A WINDSHIELD. THIS "SINGLE POINT OF FAILURE" IS MAKING THE VEHICLE UNDRIVABLE.
Mfg Campaign: 11194238
Recall Date: Apr 5, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN DRIVING ON THE LOCAL ROAD, I HEARD A LOUD SNAP FROM MY WINDSHIELD BUT FORGOT ABOUT THAT WHEN I GOT HOME. THE NEXT MORNING I NOTICED A CRACK AT THE BOTTOM OF THE WINDSHIELD GLASS. TODAY THAT CRACK EXTENDED BY SEVERAL INCHES. ACCORDING TO SUBARU DEALERSHIP, THERE IS A VERY LONG BACK ORDER FOR 2019 SUBARU FORESTER WINDSHIELDS.
Corrective Action:
WHEN DRIVING ON THE LOCAL ROAD, I HEARD A LOUD SNAP FROM MY WINDSHIELD BUT FORGOT ABOUT THAT WHEN I GOT HOME. THE NEXT MORNING I NOTICED A CRACK AT THE BOTTOM OF THE WINDSHIELD GLASS. TODAY THAT CRACK EXTENDED BY SEVERAL INCHES. ACCORDING TO SUBARU DEALERSHIP, THERE IS A VERY LONG BACK ORDER FOR 2019 SUBARU FORESTER WINDSHIELDS.
Additional Notes:
WHEN DRIVING ON THE LOCAL ROAD, I HEARD A LOUD SNAP FROM MY WINDSHIELD BUT FORGOT ABOUT THAT WHEN I GOT HOME. THE NEXT MORNING I NOTICED A CRACK AT THE BOTTOM OF THE WINDSHIELD GLASS. TODAY THAT CRACK EXTENDED BY SEVERAL INCHES. ACCORDING TO SUBARU DEALERSHIP, THERE IS A VERY LONG BACK ORDER FOR 2019 SUBARU FORESTER WINDSHIELDS.
Mfg Campaign: 11193948
Recall Date: Apr 4, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FORESTER ARRIVED TO US FROM THE DEALERSHIP WITH A CRACKED WINDSHIELD. IT WAS REPLACED BY THE DEALERSHIP. THE REPLACEMENT WAS CRACKED WITHIN A DAY OF DRIVING THE VEHICLE. THERE SEEMS TO BE AN ONGOING ISSUE WITH THE 2019 SUBARU FORESTER WINDSHIELDS. BOTH TIMES OF INCIDENT THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND WAS IMPACTED BY A VERY SMALL ROCK - YET THE ENTIRE WINDSHIELD BECAME DAMAGED.
Corrective Action:
THE FORESTER ARRIVED TO US FROM THE DEALERSHIP WITH A CRACKED WINDSHIELD. IT WAS REPLACED BY THE DEALERSHIP. THE REPLACEMENT WAS CRACKED WITHIN A DAY OF DRIVING THE VEHICLE. THERE SEEMS TO BE AN ONGOING ISSUE WITH THE 2019 SUBARU FORESTER WINDSHIELDS. BOTH TIMES OF INCIDENT THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND WAS IMPACTED BY A VERY SMALL ROCK - YET THE ENTIRE WINDSHIELD BECAME DAMAGED.
Additional Notes:
THE FORESTER ARRIVED TO US FROM THE DEALERSHIP WITH A CRACKED WINDSHIELD. IT WAS REPLACED BY THE DEALERSHIP. THE REPLACEMENT WAS CRACKED WITHIN A DAY OF DRIVING THE VEHICLE. THERE SEEMS TO BE AN ONGOING ISSUE WITH THE 2019 SUBARU FORESTER WINDSHIELDS. BOTH TIMES OF INCIDENT THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND WAS IMPACTED BY A VERY SMALL ROCK - YET THE ENTIRE WINDSHIELD BECAME DAMAGED.
Mfg Campaign: 11193134
Recall Date: Apr 1, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING MY 2019 SUBARU FORESTER ON THE INTERSTATE WHEN A CAR STOPPED IN FRONT OF ME. I ATTEMPTED TO BRAKE, BUT DID END UP REAR ENDING THE CAR IN FRONT OF ME, WHICH PUSHED HER INTO THE CAR IN FRONT OF HER. THE IMPACT WAS AT LEAST 30-35 MPH AND THE CAR IS TOTALED. AIRBAGS FAILED TO DEPLOY.*JB
Corrective Action:
I WAS DRIVING MY 2019 SUBARU FORESTER ON THE INTERSTATE WHEN A CAR STOPPED IN FRONT OF ME. I ATTEMPTED TO BRAKE, BUT DID END UP REAR ENDING THE CAR IN FRONT OF ME, WHICH PUSHED HER INTO THE CAR IN FRONT OF HER. THE IMPACT WAS AT LEAST 30-35 MPH AND THE CAR IS TOTALED. AIRBAGS FAILED TO DEPLOY.*JB
Additional Notes:
I WAS DRIVING MY 2019 SUBARU FORESTER ON THE INTERSTATE WHEN A CAR STOPPED IN FRONT OF ME. I ATTEMPTED TO BRAKE, BUT DID END UP REAR ENDING THE CAR IN FRONT OF ME, WHICH PUSHED HER INTO THE CAR IN FRONT OF HER. THE IMPACT WAS AT LEAST 30-35 MPH AND THE CAR IS TOTALED. AIRBAGS FAILED TO DEPLOY.*JB
Mfg Campaign: 11192258
Recall Date: Mar 28, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Mfg Campaign: 11191638
Recall Date: Mar 26, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TURNING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM SHUT OFF, INCLUDING THE POWER STEERING AND EMERGENCY BRAKING SYSTEM. THE CONTACT WAS ALMOST INVOLVED IN A CRASH DUE TO THE FAILURE. THE CONTACT PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE, BUT THE ELECTRICAL FAILURES REMAINED. THE VEHICLE WAS SLOWLY DRIVEN BACK TO THE CONTACT'S HOME. ST. CLOUD SUBARU (141 PARK AVE S, ST CLOUD, MN 56301) STATED THAT WATER MAY HAVE CONTACTED THE WIRING UNDER THE HOOD AND CAUSED THE MALFUNCTION. THE CONTACT WAS WORKING ON HAVING THE VEHICLE TOWED AND RECEIVING A LOANER VEHICLE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED VIA EMAIL. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TURNING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM SHUT OFF, INCLUDING THE POWER STEERING AND EMERGENCY BRAKING SYSTEM. THE CONTACT WAS ALMOST INVOLVED IN A CRASH DUE TO THE FAILURE. THE CONTACT PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE, BUT THE ELECTRICAL FAILURES REMAINED. THE VEHICLE WAS SLOWLY DRIVEN BACK TO THE CONTACT'S HOME. ST. CLOUD SUBARU (141 PARK AVE S, ST CLOUD, MN 56301) STATED THAT WATER MAY HAVE CONTACTED THE WIRING UNDER THE HOOD AND CAUSED THE MALFUNCTION. THE CONTACT WAS WORKING ON HAVING THE VEHICLE TOWED AND RECEIVING A LOANER VEHICLE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED VIA EMAIL. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TURNING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM SHUT OFF, INCLUDING THE POWER STEERING AND EMERGENCY BRAKING SYSTEM. THE CONTACT WAS ALMOST INVOLVED IN A CRASH DUE TO THE FAILURE. THE CONTACT PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE, BUT THE ELECTRICAL FAILURES REMAINED. THE VEHICLE WAS SLOWLY DRIVEN BACK TO THE CONTACT'S HOME. ST. CLOUD SUBARU (141 PARK AVE S, ST CLOUD, MN 56301) STATED THAT WATER MAY HAVE CONTACTED THE WIRING UNDER THE HOOD AND CAUSED THE MALFUNCTION. THE CONTACT WAS WORKING ON HAVING THE VEHICLE TOWED AND RECEIVING A LOANER VEHICLE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED VIA EMAIL. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11191388
Recall Date: Mar 25, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING THE VEHICLE AND A CRACK APPEARED SPONTANEOUSLY IN THE WINDSHIELD STARTING FROM THE BOTTOM OF THE WINDSHIELD CLOSE TO THE WIPER. I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT WINDSHIELD DUE TO BACKORDER AND UNAVAILABILITY OF SUBARU WINDSHIELDS FOR THIS VEHICLE. I AM UNABLE TO DRIVE THE CAR DUE TO THE CONDITION OF THE WINDSHIELD. I AM RESPONSIBLE FOR PAYMENTS FOR A CAR THAT I CANNOT DRIVE BECAUSE SUBARU DOES NOT HAVE THE NECESSARY REPLACEMENT PART. I HAVE REQUESTED A SUBSTITUTION OF COLLATERAL FOR THIS REASON AND AM WAITING TO HEAR FROM SUBARU. ACCORDING TO VARIOUS FORUMS THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS MODEL SUBARU. IS THE PART UNAVAILABLE BECAUSE SO MANY WINDSHIELD REPLACEMENTS ARE NEEDED?
Corrective Action:
I WAS DRIVING THE VEHICLE AND A CRACK APPEARED SPONTANEOUSLY IN THE WINDSHIELD STARTING FROM THE BOTTOM OF THE WINDSHIELD CLOSE TO THE WIPER. I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT WINDSHIELD DUE TO BACKORDER AND UNAVAILABILITY OF SUBARU WINDSHIELDS FOR THIS VEHICLE. I AM UNABLE TO DRIVE THE CAR DUE TO THE CONDITION OF THE WINDSHIELD. I AM RESPONSIBLE FOR PAYMENTS FOR A CAR THAT I CANNOT DRIVE BECAUSE SUBARU DOES NOT HAVE THE NECESSARY REPLACEMENT PART. I HAVE REQUESTED A SUBSTITUTION OF COLLATERAL FOR THIS REASON AND AM WAITING TO HEAR FROM SUBARU. ACCORDING TO VARIOUS FORUMS THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS MODEL SUBARU. IS THE PART UNAVAILABLE BECAUSE SO MANY WINDSHIELD REPLACEMENTS ARE NEEDED?
Additional Notes:
I WAS DRIVING THE VEHICLE AND A CRACK APPEARED SPONTANEOUSLY IN THE WINDSHIELD STARTING FROM THE BOTTOM OF THE WINDSHIELD CLOSE TO THE WIPER. I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT WINDSHIELD DUE TO BACKORDER AND UNAVAILABILITY OF SUBARU WINDSHIELDS FOR THIS VEHICLE. I AM UNABLE TO DRIVE THE CAR DUE TO THE CONDITION OF THE WINDSHIELD. I AM RESPONSIBLE FOR PAYMENTS FOR A CAR THAT I CANNOT DRIVE BECAUSE SUBARU DOES NOT HAVE THE NECESSARY REPLACEMENT PART. I HAVE REQUESTED A SUBSTITUTION OF COLLATERAL FOR THIS REASON AND AM WAITING TO HEAR FROM SUBARU. ACCORDING TO VARIOUS FORUMS THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS MODEL SUBARU. IS THE PART UNAVAILABLE BECAUSE SO MANY WINDSHIELD REPLACEMENTS ARE NEEDED?
Mfg Campaign: 11191177
Recall Date: Mar 24, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BOUGHT THE CAR 11/23/2018, AND IN JANUARY 2019 THE WINDSHIELD CRACK FROM THE BOTTOM UP AND BRANCH OUT FOR NO REASON. THE CAR PARKED INSIDE OF OUR GARAGE. CONTACTED SUBARU HQ AND DEALERSHIP SUBARU OF ONTARIO CALIFORNIA, BOTH DENIED THE WINDSHIELD HAS ANY DEFECT. AND THE DEALERSHIP SERVICE MANAGER ONLY LOOKED AT IT 2 SECONDS AND SAID IT'S IMPACTED!!
Corrective Action:
BOUGHT THE CAR 11/23/2018, AND IN JANUARY 2019 THE WINDSHIELD CRACK FROM THE BOTTOM UP AND BRANCH OUT FOR NO REASON. THE CAR PARKED INSIDE OF OUR GARAGE. CONTACTED SUBARU HQ AND DEALERSHIP SUBARU OF ONTARIO CALIFORNIA, BOTH DENIED THE WINDSHIELD HAS ANY DEFECT. AND THE DEALERSHIP SERVICE MANAGER ONLY LOOKED AT IT 2 SECONDS AND SAID IT'S IMPACTED!!
Additional Notes:
BOUGHT THE CAR 11/23/2018, AND IN JANUARY 2019 THE WINDSHIELD CRACK FROM THE BOTTOM UP AND BRANCH OUT FOR NO REASON. THE CAR PARKED INSIDE OF OUR GARAGE. CONTACTED SUBARU HQ AND DEALERSHIP SUBARU OF ONTARIO CALIFORNIA, BOTH DENIED THE WINDSHIELD HAS ANY DEFECT. AND THE DEALERSHIP SERVICE MANAGER ONLY LOOKED AT IT 2 SECONDS AND SAID IT'S IMPACTED!!
Mfg Campaign: 11187098
Recall Date: Mar 15, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DROVE THE VEHICLE IN THE MORNING (HEAT ON HIGH). PARKED IT IN A PRIVATE LOT FOR ABOUT 5 HRS. THERE WAS LIGHT SNOW/ICE THAT DAY. I GOT OUT TO DRIVE AND SEE A HUGE CRACK ON THE WINDSHIELD SPANNING FROM THE PASSENGER SIDE THROUGH TO THE CENTER OF THE WINDSHIELD. THERE WERE PREVIOUSLY NO DISCERNABLE NICKS ON THE WINDSHIELD. CONTACTED SUBARU, ALL FORESTER WINDSHIELDS ARE BACKORDERED. SOME ON THE FORESTER FORUMS HAVE WAITED OVER A MONTH FOR THEIR WINDSHIELD. MINE WILL SUPPOSEDLY TAKE AT LEAST 3 WEEKS. NOT ACCEPTABLE TO BE DRIVING WITH A DEFECTIVE AND ALREADY CRACKED WINDSHIELD. SUBARU IS AWARE OF THEIR WINDSHIELD ISSUE BUT THERE IS NO RECALL AS OF YET.
Corrective Action:
DROVE THE VEHICLE IN THE MORNING (HEAT ON HIGH). PARKED IT IN A PRIVATE LOT FOR ABOUT 5 HRS. THERE WAS LIGHT SNOW/ICE THAT DAY. I GOT OUT TO DRIVE AND SEE A HUGE CRACK ON THE WINDSHIELD SPANNING FROM THE PASSENGER SIDE THROUGH TO THE CENTER OF THE WINDSHIELD. THERE WERE PREVIOUSLY NO DISCERNABLE NICKS ON THE WINDSHIELD. CONTACTED SUBARU, ALL FORESTER WINDSHIELDS ARE BACKORDERED. SOME ON THE FORESTER FORUMS HAVE WAITED OVER A MONTH FOR THEIR WINDSHIELD. MINE WILL SUPPOSEDLY TAKE AT LEAST 3 WEEKS. NOT ACCEPTABLE TO BE DRIVING WITH A DEFECTIVE AND ALREADY CRACKED WINDSHIELD. SUBARU IS AWARE OF THEIR WINDSHIELD ISSUE BUT THERE IS NO RECALL AS OF YET.
Additional Notes:
DROVE THE VEHICLE IN THE MORNING (HEAT ON HIGH). PARKED IT IN A PRIVATE LOT FOR ABOUT 5 HRS. THERE WAS LIGHT SNOW/ICE THAT DAY. I GOT OUT TO DRIVE AND SEE A HUGE CRACK ON THE WINDSHIELD SPANNING FROM THE PASSENGER SIDE THROUGH TO THE CENTER OF THE WINDSHIELD. THERE WERE PREVIOUSLY NO DISCERNABLE NICKS ON THE WINDSHIELD. CONTACTED SUBARU, ALL FORESTER WINDSHIELDS ARE BACKORDERED. SOME ON THE FORESTER FORUMS HAVE WAITED OVER A MONTH FOR THEIR WINDSHIELD. MINE WILL SUPPOSEDLY TAKE AT LEAST 3 WEEKS. NOT ACCEPTABLE TO BE DRIVING WITH A DEFECTIVE AND ALREADY CRACKED WINDSHIELD. SUBARU IS AWARE OF THEIR WINDSHIELD ISSUE BUT THERE IS NO RECALL AS OF YET.
Mfg Campaign: 11186748
Recall Date: Mar 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACK AND ROCK CHIP. THE SUBARU OEM WINDSHIELD IS VERY WEAK AND I'VE ALREADY NOTICED A CHIP ON THE WINDSHIELD FOR A CAR THAT IS 5 MONTHS OLD. SEVERAL OWNERS HAVE ALREADY FILED A COMPLAINT FOR THE PREVIOUS YEARS, AND ITS THE SAME FOR 2019 AS WELL.
Corrective Action:
WINDSHIELD CRACK AND ROCK CHIP. THE SUBARU OEM WINDSHIELD IS VERY WEAK AND I'VE ALREADY NOTICED A CHIP ON THE WINDSHIELD FOR A CAR THAT IS 5 MONTHS OLD. SEVERAL OWNERS HAVE ALREADY FILED A COMPLAINT FOR THE PREVIOUS YEARS, AND ITS THE SAME FOR 2019 AS WELL.
Additional Notes:
WINDSHIELD CRACK AND ROCK CHIP. THE SUBARU OEM WINDSHIELD IS VERY WEAK AND I'VE ALREADY NOTICED A CHIP ON THE WINDSHIELD FOR A CAR THAT IS 5 MONTHS OLD. SEVERAL OWNERS HAVE ALREADY FILED A COMPLAINT FOR THE PREVIOUS YEARS, AND ITS THE SAME FOR 2019 AS WELL.
Mfg Campaign: 11186817
Recall Date: Mar 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE FREEWAY, THERE WERE SOME BUMPS ON THE ROAD AND SUDDENLY A CRACKLING NOISE AND A VERTICAL CRACK DEVELOPED ON THE DRIVER SIDE WINDSHIELD. THE CRACKED RUN FROM THE UPPER RIGHT CORNER TOWARDS THE BOTTOM OF THE WINDSHILED.
Corrective Action:
WHILE DRIVING ON THE FREEWAY, THERE WERE SOME BUMPS ON THE ROAD AND SUDDENLY A CRACKLING NOISE AND A VERTICAL CRACK DEVELOPED ON THE DRIVER SIDE WINDSHIELD. THE CRACKED RUN FROM THE UPPER RIGHT CORNER TOWARDS THE BOTTOM OF THE WINDSHILED.
Additional Notes:
WHILE DRIVING ON THE FREEWAY, THERE WERE SOME BUMPS ON THE ROAD AND SUDDENLY A CRACKLING NOISE AND A VERTICAL CRACK DEVELOPED ON THE DRIVER SIDE WINDSHIELD. THE CRACKED RUN FROM THE UPPER RIGHT CORNER TOWARDS THE BOTTOM OF THE WINDSHILED.
Mfg Campaign: 11186348
Recall Date: Mar 13, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FOR NO REASON NOTHING HIT IT WENT TO DEALER NO HELP FROM THEM TOOK CAR TO GLASS EXPERT . SAID WINDSHIELD WAS NOT HIT (SPONTANEOUS CRACK) HAPPENS ON 02/13/2019 FOUND OUT NO REPLACEMENT IN THE USA. WINDOW OUT OF CAR 02/26/2019)SUBARU NO HELP LEFT WITHOUT CAR
Corrective Action:
WINDSHIELD CRACKED FOR NO REASON NOTHING HIT IT WENT TO DEALER NO HELP FROM THEM TOOK CAR TO GLASS EXPERT . SAID WINDSHIELD WAS NOT HIT (SPONTANEOUS CRACK) HAPPENS ON 02/13/2019 FOUND OUT NO REPLACEMENT IN THE USA. WINDOW OUT OF CAR 02/26/2019)SUBARU NO HELP LEFT WITHOUT CAR
Additional Notes:
WINDSHIELD CRACKED FOR NO REASON NOTHING HIT IT WENT TO DEALER NO HELP FROM THEM TOOK CAR TO GLASS EXPERT . SAID WINDSHIELD WAS NOT HIT (SPONTANEOUS CRACK) HAPPENS ON 02/13/2019 FOUND OUT NO REPLACEMENT IN THE USA. WINDOW OUT OF CAR 02/26/2019)SUBARU NO HELP LEFT WITHOUT CAR
Mfg Campaign: 11185002
Recall Date: Mar 8, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR GATE DOOR WOULD NOT OPEN WHETHER USING KEYLESS FOB, REAR GATE DOOR BUTTON OR DASH BUTTON. HAD TO HAVE CAR BATTERY DISCONNECTED FOR A SHORT PERIOD OF TIME AND THEN RECONNECTED IT TO GET THE REAR GATE DOOR TO WORK.
Corrective Action:
REAR GATE DOOR WOULD NOT OPEN WHETHER USING KEYLESS FOB, REAR GATE DOOR BUTTON OR DASH BUTTON. HAD TO HAVE CAR BATTERY DISCONNECTED FOR A SHORT PERIOD OF TIME AND THEN RECONNECTED IT TO GET THE REAR GATE DOOR TO WORK.
Additional Notes:
REAR GATE DOOR WOULD NOT OPEN WHETHER USING KEYLESS FOB, REAR GATE DOOR BUTTON OR DASH BUTTON. HAD TO HAVE CAR BATTERY DISCONNECTED FOR A SHORT PERIOD OF TIME AND THEN RECONNECTED IT TO GET THE REAR GATE DOOR TO WORK.
Mfg Campaign: 11181561
Recall Date: Feb 21, 2019
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