Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING DOWN THE HIGHWAY I HEARD A SOUND THAT SOUNDED LIKE GLASS SNAPPING. A TICK SOUND. WHEN I LOOKED UP I SAW TWIST LOOKED LIKE A BEAD OF WATER GOING ACROSS THE WINDOW. IT WASN'T WATER, BUT A CRACK. NOTHING HIT THE WINDOW.
Corrective Action:
WHILE DRIVING DOWN THE HIGHWAY I HEARD A SOUND THAT SOUNDED LIKE GLASS SNAPPING. A TICK SOUND. WHEN I LOOKED UP I SAW TWIST LOOKED LIKE A BEAD OF WATER GOING ACROSS THE WINDOW. IT WASN'T WATER, BUT A CRACK. NOTHING HIT THE WINDOW.
Additional Notes:
WHILE DRIVING DOWN THE HIGHWAY I HEARD A SOUND THAT SOUNDED LIKE GLASS SNAPPING. A TICK SOUND. WHEN I LOOKED UP I SAW TWIST LOOKED LIKE A BEAD OF WATER GOING ACROSS THE WINDOW. IT WASN'T WATER, BUT A CRACK. NOTHING HIT THE WINDOW.
Mfg Campaign: 11373993
Recall Date: Nov 10, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS STATIONARY AND PARKED ON THE CITY STREET IN TWIN FALLS, IDAHO. THE NEXT MORNING HAD A LARGE CRACK ON THE FRONT WINDSHIELD ON THE PASSENGER SIDE. I HAVE NOT BEEN USING THE HEATER BUT HAVE BEEN USING THE HEATED DRIVER SEAT.
Corrective Action:
VEHICLE WAS STATIONARY AND PARKED ON THE CITY STREET IN TWIN FALLS, IDAHO. THE NEXT MORNING HAD A LARGE CRACK ON THE FRONT WINDSHIELD ON THE PASSENGER SIDE. I HAVE NOT BEEN USING THE HEATER BUT HAVE BEEN USING THE HEATED DRIVER SEAT.
Additional Notes:
VEHICLE WAS STATIONARY AND PARKED ON THE CITY STREET IN TWIN FALLS, IDAHO. THE NEXT MORNING HAD A LARGE CRACK ON THE FRONT WINDSHIELD ON THE PASSENGER SIDE. I HAVE NOT BEEN USING THE HEATER BUT HAVE BEEN USING THE HEATED DRIVER SEAT.
Mfg Campaign: 11373024
Recall Date: Nov 4, 2020
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED ADAPTIVE HEADLIGHTS BLIND ONCOMING DRIVERS. I HAVE MANY DRIVERS FLASHING THEIR HIGH BEAMS AT ME WHEN DRIVING ON LOW BEAM SETTING WITH FOG LIGHTS OFF. NEW CARS WITH LED HEADLIGHTS UNLESS ON FLAT ROADS CAUSE TEMPORARY BLINDNESS IN PEOPLE WITH SENSITIVE EYES DURING HOURS OF DARKNESS. ANYTIME THESE VEHICLES ARE ON A GRADE, THE BEAM AND COLOR OF THE LIGHT IS VERY INTENSE. WHEN THESE LIGHTS ARE NOT ADJUSTED CORRECTLY, SAY AFTER SOMEONE ALTERS A VEHICLE (LIFT, LOWER,ETC) THEY ARE ABSOLUTELY BLINDING. I KNOW THERE ARE MANY STUDIES THAT SHOW THE WHITER/BLUE COLOR ON THE SPECTRUM, THAT HUMAN EYES ARE NOT MEANT TO ADAPT. EXAMPLE, BLUE LCD DISPLAYS ON APPLIANCES ARE MORE DIFFICULT TO SEE THAN RED OR GREEN. YES THE LIGHTS ON MY WIFE'S SUBARU MAKES IT EASIER TO SEE FOR US, HOWEVER IT IS BAD FOR EVERYONE ELSE. IT IS ALSO DIFFICULT TO SEE DIRECTIONAL SIGNALS IN THE HEADLAMP HOUSING WHEN THE HEADLIGHTS ARE ON. I KNOW THIS WILL NOT LIKELY CHANGE ANYTHING, I'M AFRAID THESE LIGHTS WILL CAUSE IMPAIRED OR FATIGUED DRIVERS A BETTER CHANCE OF BEING INVOLVED IN HEAD ON CRASHES WITH THE VEHICLE WITH BRIGHTER LIGHTS. THIS IS A STUDY THAT SHOULD BE INVESTED, SUCH AS WAS DONE WITH EMERGENCY VEHICLES LIGHTS.
Corrective Action:
LED ADAPTIVE HEADLIGHTS BLIND ONCOMING DRIVERS. I HAVE MANY DRIVERS FLASHING THEIR HIGH BEAMS AT ME WHEN DRIVING ON LOW BEAM SETTING WITH FOG LIGHTS OFF. NEW CARS WITH LED HEADLIGHTS UNLESS ON FLAT ROADS CAUSE TEMPORARY BLINDNESS IN PEOPLE WITH SENSITIVE EYES DURING HOURS OF DARKNESS. ANYTIME THESE VEHICLES ARE ON A GRADE, THE BEAM AND COLOR OF THE LIGHT IS VERY INTENSE. WHEN THESE LIGHTS ARE NOT ADJUSTED CORRECTLY, SAY AFTER SOMEONE ALTERS A VEHICLE (LIFT, LOWER,ETC) THEY ARE ABSOLUTELY BLINDING. I KNOW THERE ARE MANY STUDIES THAT SHOW THE WHITER/BLUE COLOR ON THE SPECTRUM, THAT HUMAN EYES ARE NOT MEANT TO ADAPT. EXAMPLE, BLUE LCD DISPLAYS ON APPLIANCES ARE MORE DIFFICULT TO SEE THAN RED OR GREEN. YES THE LIGHTS ON MY WIFE'S SUBARU MAKES IT EASIER TO SEE FOR US, HOWEVER IT IS BAD FOR EVERYONE ELSE. IT IS ALSO DIFFICULT TO SEE DIRECTIONAL SIGNALS IN THE HEADLAMP HOUSING WHEN THE HEADLIGHTS ARE ON. I KNOW THIS WILL NOT LIKELY CHANGE ANYTHING, I'M AFRAID THESE LIGHTS WILL CAUSE IMPAIRED OR FATIGUED DRIVERS A BETTER CHANCE OF BEING INVOLVED IN HEAD ON CRASHES WITH THE VEHICLE WITH BRIGHTER LIGHTS. THIS IS A STUDY THAT SHOULD BE INVESTED, SUCH AS WAS DONE WITH EMERGENCY VEHICLES LIGHTS.
Additional Notes:
LED ADAPTIVE HEADLIGHTS BLIND ONCOMING DRIVERS. I HAVE MANY DRIVERS FLASHING THEIR HIGH BEAMS AT ME WHEN DRIVING ON LOW BEAM SETTING WITH FOG LIGHTS OFF. NEW CARS WITH LED HEADLIGHTS UNLESS ON FLAT ROADS CAUSE TEMPORARY BLINDNESS IN PEOPLE WITH SENSITIVE EYES DURING HOURS OF DARKNESS. ANYTIME THESE VEHICLES ARE ON A GRADE, THE BEAM AND COLOR OF THE LIGHT IS VERY INTENSE. WHEN THESE LIGHTS ARE NOT ADJUSTED CORRECTLY, SAY AFTER SOMEONE ALTERS A VEHICLE (LIFT, LOWER,ETC) THEY ARE ABSOLUTELY BLINDING. I KNOW THERE ARE MANY STUDIES THAT SHOW THE WHITER/BLUE COLOR ON THE SPECTRUM, THAT HUMAN EYES ARE NOT MEANT TO ADAPT. EXAMPLE, BLUE LCD DISPLAYS ON APPLIANCES ARE MORE DIFFICULT TO SEE THAN RED OR GREEN. YES THE LIGHTS ON MY WIFE'S SUBARU MAKES IT EASIER TO SEE FOR US, HOWEVER IT IS BAD FOR EVERYONE ELSE. IT IS ALSO DIFFICULT TO SEE DIRECTIONAL SIGNALS IN THE HEADLAMP HOUSING WHEN THE HEADLIGHTS ARE ON. I KNOW THIS WILL NOT LIKELY CHANGE ANYTHING, I'M AFRAID THESE LIGHTS WILL CAUSE IMPAIRED OR FATIGUED DRIVERS A BETTER CHANCE OF BEING INVOLVED IN HEAD ON CRASHES WITH THE VEHICLE WITH BRIGHTER LIGHTS. THIS IS A STUDY THAT SHOULD BE INVESTED, SUCH AS WAS DONE WITH EMERGENCY VEHICLES LIGHTS.
Mfg Campaign: 11366273
Recall Date: Oct 25, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY SUBARU FORESTER 2020 ALL OF A SUDDEN HAD A BIG CRACK ON THE WINDSHIELD STARTING FROM THE TOP EDGE TO THE MIDDLE. VEHICLE WAS PARKED ON THE STREET FOR 5 DAYS. NO PRIOR DENT ON IT OR CRACK. I CALLED SUBARU AND ONE OF THE STAFF HAD MENTIONED THEY HAVE A THIN WINDOW MATERIAL DUE TO THE DRIVER ASSIST SYSTEM. I'VE HAD MY SCION TC 2007 WHICH GOT HIT WITH MANY THINGS AND NEVER RECEIVED THIS TYPE OF CRACK ON THE WINDOW. I NEVER HAD TO REPLACE THE WINDOW AND I ALWAYS PARK OUTSIDE IN A HOT LOS ANGELES WEATHER. I NOW LIVE IN THE BAY AREA AND IT IS COLDER HERE. HOPING TO HAVE THIS REPLACED BY SUBARU AS PART OF A DEFECT.
Corrective Action:
MY SUBARU FORESTER 2020 ALL OF A SUDDEN HAD A BIG CRACK ON THE WINDSHIELD STARTING FROM THE TOP EDGE TO THE MIDDLE. VEHICLE WAS PARKED ON THE STREET FOR 5 DAYS. NO PRIOR DENT ON IT OR CRACK. I CALLED SUBARU AND ONE OF THE STAFF HAD MENTIONED THEY HAVE A THIN WINDOW MATERIAL DUE TO THE DRIVER ASSIST SYSTEM. I'VE HAD MY SCION TC 2007 WHICH GOT HIT WITH MANY THINGS AND NEVER RECEIVED THIS TYPE OF CRACK ON THE WINDOW. I NEVER HAD TO REPLACE THE WINDOW AND I ALWAYS PARK OUTSIDE IN A HOT LOS ANGELES WEATHER. I NOW LIVE IN THE BAY AREA AND IT IS COLDER HERE. HOPING TO HAVE THIS REPLACED BY SUBARU AS PART OF A DEFECT.
Additional Notes:
MY SUBARU FORESTER 2020 ALL OF A SUDDEN HAD A BIG CRACK ON THE WINDSHIELD STARTING FROM THE TOP EDGE TO THE MIDDLE. VEHICLE WAS PARKED ON THE STREET FOR 5 DAYS. NO PRIOR DENT ON IT OR CRACK. I CALLED SUBARU AND ONE OF THE STAFF HAD MENTIONED THEY HAVE A THIN WINDOW MATERIAL DUE TO THE DRIVER ASSIST SYSTEM. I'VE HAD MY SCION TC 2007 WHICH GOT HIT WITH MANY THINGS AND NEVER RECEIVED THIS TYPE OF CRACK ON THE WINDOW. I NEVER HAD TO REPLACE THE WINDOW AND I ALWAYS PARK OUTSIDE IN A HOT LOS ANGELES WEATHER. I NOW LIVE IN THE BAY AREA AND IT IS COLDER HERE. HOPING TO HAVE THIS REPLACED BY SUBARU AS PART OF A DEFECT.
Mfg Campaign: 11366236
Recall Date: Oct 24, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIRING HARNESS, TRANSMISSION, SOY BASED - DESTROYED BY RODENTS AT 600 MILES, 9 MONTHS. VEHICLE ON HOME DRIVE, DAYLIGHT, AS OUR BASEMENT WAS REPAIRED FROM FLOOD DAMAGE. 1 WEEK ON DRIVEWAY.
Corrective Action:
WIRING HARNESS, TRANSMISSION, SOY BASED - DESTROYED BY RODENTS AT 600 MILES, 9 MONTHS. VEHICLE ON HOME DRIVE, DAYLIGHT, AS OUR BASEMENT WAS REPAIRED FROM FLOOD DAMAGE. 1 WEEK ON DRIVEWAY.
Additional Notes:
WIRING HARNESS, TRANSMISSION, SOY BASED - DESTROYED BY RODENTS AT 600 MILES, 9 MONTHS. VEHICLE ON HOME DRIVE, DAYLIGHT, AS OUR BASEMENT WAS REPAIRED FROM FLOOD DAMAGE. 1 WEEK ON DRIVEWAY.
Mfg Campaign: 11365833
Recall Date: Oct 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING DOWN THE HIGHWAY AT A REASONABLE SPEED A SMALL PEBBLE CAUSED A CHIP IN THE WINDSHIELD. ONLY 1500 MILES ON THE VEHICLE.
Corrective Action:
DRIVING DOWN THE HIGHWAY AT A REASONABLE SPEED A SMALL PEBBLE CAUSED A CHIP IN THE WINDSHIELD. ONLY 1500 MILES ON THE VEHICLE.
Additional Notes:
DRIVING DOWN THE HIGHWAY AT A REASONABLE SPEED A SMALL PEBBLE CAUSED A CHIP IN THE WINDSHIELD. ONLY 1500 MILES ON THE VEHICLE.
Mfg Campaign: 11365080
Recall Date: Oct 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A CRACK/CHIP APPEARED AT THE LOWER DRIVER'S SIDE OF THE WINDSHIELD. I ONLY HAVE A LITTLE OVER 4,000 MILES AND BARELY DRIVE ON THE HIGHWAY. THE FIRST I NOTICED IT WAS OCTOBER 14, 2020 WHILE BACKING OUT OF MY GARAGE.
Corrective Action:
A CRACK/CHIP APPEARED AT THE LOWER DRIVER'S SIDE OF THE WINDSHIELD. I ONLY HAVE A LITTLE OVER 4,000 MILES AND BARELY DRIVE ON THE HIGHWAY. THE FIRST I NOTICED IT WAS OCTOBER 14, 2020 WHILE BACKING OUT OF MY GARAGE.
Additional Notes:
A CRACK/CHIP APPEARED AT THE LOWER DRIVER'S SIDE OF THE WINDSHIELD. I ONLY HAVE A LITTLE OVER 4,000 MILES AND BARELY DRIVE ON THE HIGHWAY. THE FIRST I NOTICED IT WAS OCTOBER 14, 2020 WHILE BACKING OUT OF MY GARAGE.
Mfg Campaign: 11364565
Recall Date: Oct 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD DEVELOPED A SUDDEN, AND LARGE CRACK FOR NO APPARENT REASON, NOTHING ABNORMAL HAD HIT THE WINDSHIELD SINCE BUYING THE CAR. IT WAS PARKED IN MY PRIVATE CARPORT WITH NO CRACK, AND 20 MINUTES LATER WHEN I NEXT GOT IN MY CAR THERE WAS A VERY LARGE CRACK.
Corrective Action:
MY WINDSHIELD DEVELOPED A SUDDEN, AND LARGE CRACK FOR NO APPARENT REASON, NOTHING ABNORMAL HAD HIT THE WINDSHIELD SINCE BUYING THE CAR. IT WAS PARKED IN MY PRIVATE CARPORT WITH NO CRACK, AND 20 MINUTES LATER WHEN I NEXT GOT IN MY CAR THERE WAS A VERY LARGE CRACK.
Additional Notes:
MY WINDSHIELD DEVELOPED A SUDDEN, AND LARGE CRACK FOR NO APPARENT REASON, NOTHING ABNORMAL HAD HIT THE WINDSHIELD SINCE BUYING THE CAR. IT WAS PARKED IN MY PRIVATE CARPORT WITH NO CRACK, AND 20 MINUTES LATER WHEN I NEXT GOT IN MY CAR THERE WAS A VERY LARGE CRACK.
Mfg Campaign: 11364270
Recall Date: Oct 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED WITH IN A COUPLE OF MONTHS OF PURCHASING THE VEHICLE AND THAT THE CRACK EXTENDED THROUGHOUT THE LENGTH OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB ROHRMAN SUBARU (1600 S CREASY LN, LAFAYETTE, IN 47905) AND WAS INFORMED BY THE DEALER TO TAKE THE VEHICLE TO SAFELITE AUTO GLASS. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS INFORMED THAT THE FIX WAS NOT PERMANENT AND THAT THE CRACK COULD SPREAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 7,900. *LN*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED WITH IN A COUPLE OF MONTHS OF PURCHASING THE VEHICLE AND THAT THE CRACK EXTENDED THROUGHOUT THE LENGTH OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB ROHRMAN SUBARU (1600 S CREASY LN, LAFAYETTE, IN 47905) AND WAS INFORMED BY THE DEALER TO TAKE THE VEHICLE TO SAFELITE AUTO GLASS. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS INFORMED THAT THE FIX WAS NOT PERMANENT AND THAT THE CRACK COULD SPREAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 7,900. *LN*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED WITH IN A COUPLE OF MONTHS OF PURCHASING THE VEHICLE AND THAT THE CRACK EXTENDED THROUGHOUT THE LENGTH OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB ROHRMAN SUBARU (1600 S CREASY LN, LAFAYETTE, IN 47905) AND WAS INFORMED BY THE DEALER TO TAKE THE VEHICLE TO SAFELITE AUTO GLASS. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS INFORMED THAT THE FIX WAS NOT PERMANENT AND THAT THE CRACK COULD SPREAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 7,900. *LN*JB*DT*JB
Mfg Campaign: 11362389
Recall Date: Oct 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD 3 CRACKED WINDSHIELD ON MY 2019 AND 2020 SUBARU FORESTER, ALL 3 HAPPENED WHILE DRIVING ON THE HIGHWAY.
Corrective Action:
I HAVE HAD 3 CRACKED WINDSHIELD ON MY 2019 AND 2020 SUBARU FORESTER, ALL 3 HAPPENED WHILE DRIVING ON THE HIGHWAY.
Additional Notes:
I HAVE HAD 3 CRACKED WINDSHIELD ON MY 2019 AND 2020 SUBARU FORESTER, ALL 3 HAPPENED WHILE DRIVING ON THE HIGHWAY.
Mfg Campaign: 11362112
Recall Date: Sep 30, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT HEARD AND ABNORMAL CRACKING SOUND. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE NEAR THE LOWER CORNER OF THE WINDSHIELD. THE CONTACT CONTACTED GRAND PRIX SUBARU (500 S. BROADWAY, HICKSVILLE, NY 11801; (516) 336-4711) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED BY THE MANUFACTURER OF THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT HEARD AND ABNORMAL CRACKING SOUND. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE NEAR THE LOWER CORNER OF THE WINDSHIELD. THE CONTACT CONTACTED GRAND PRIX SUBARU (500 S. BROADWAY, HICKSVILLE, NY 11801; (516) 336-4711) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED BY THE MANUFACTURER OF THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT HEARD AND ABNORMAL CRACKING SOUND. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE NEAR THE LOWER CORNER OF THE WINDSHIELD. THE CONTACT CONTACTED GRAND PRIX SUBARU (500 S. BROADWAY, HICKSVILLE, NY 11801; (516) 336-4711) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED BY THE MANUFACTURER OF THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11361047
Recall Date: Sep 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NO ROCK DENTS OR ANYTHING AND I CAME OUT ONE MORNING AND A HUGE CRACK APPEARING TO START FROM THE BOTTOM LEFT AND GOING ACROSS THE WINDSHIELD OUT OF NOWHERE. NO ROCK DAMAGE NOTHING JUST A RANDOM CRACK FROM NOWHERE. IT WAS PARKED ALL NIGHT.
Corrective Action:
NO ROCK DENTS OR ANYTHING AND I CAME OUT ONE MORNING AND A HUGE CRACK APPEARING TO START FROM THE BOTTOM LEFT AND GOING ACROSS THE WINDSHIELD OUT OF NOWHERE. NO ROCK DAMAGE NOTHING JUST A RANDOM CRACK FROM NOWHERE. IT WAS PARKED ALL NIGHT.
Additional Notes:
NO ROCK DENTS OR ANYTHING AND I CAME OUT ONE MORNING AND A HUGE CRACK APPEARING TO START FROM THE BOTTOM LEFT AND GOING ACROSS THE WINDSHIELD OUT OF NOWHERE. NO ROCK DAMAGE NOTHING JUST A RANDOM CRACK FROM NOWHERE. IT WAS PARKED ALL NIGHT.
Mfg Campaign: 11361142
Recall Date: Sep 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING MY 2020 SUBARU FORESTER AND JUST BEGINNING TO ACCELERATE TRAVELING ABOUT 35 MPH IN THE LEFT LANE OF A STRAIGHT TWO LANE ENTRANCE RAMP TO A HIGHWAY. IN THE RIGHT LANE AND IN FRONT OF ME WAS A TRUCK PULLING A TRAILER WITH ANOTHER VEHICLE ON THE TRAILER TRAVELING AT ABOUT THE SAME SPEED. THIS INCIDENT OCCURRED ON A CLEAR DAY AROUND 3:00PM IN SEPTEMBER. THE TRUCK WITH TRAILER IN FRONT OF ME KICKED UP A FEW ROAD PEBBLES. BY THE SOUNDS OF THE PEBBLES HITTING THE UNDERSIDE OF THE TRAILER, I COULD TELL THAT THEY WERE SMALL CHIPS OF STONE. THEN, I HEARD ONE OF THEM PING ON MY WINDSHIELD AND IMMEDIATELY SAW A DIAGONAL CRACK (FROM LEFT TO RIGHT) THAT BEGAN UNDER THE RUBBER AROUND THE WINDSHIELD AND EXTENDED DOWN ABOUT 20 INCHES IN FRONT OF ME. THERE WAS NO SPIDER WEBBING OF THE GLASS AND NO VISIBLE POCK MARK WHERE THE PEBBLE MAY HAVE HIT. I COMPLETED MY TRIP HOME AND HAD THE WINDSHIELD REPLACED AND THE FRONT RADAR RECALIBRATED AS SOON AS PARTS AND SERVICE WERE AVAILABLE. I HAVE OWNED AT LEAST 7 CARS (MOST OF THEM OLDER MODELS) THROUGHOUT MY LIFE AND HAVE EVEN HAD SOME OF THOSE CARS HIT BY PEBBLES AND STONES KICKED UP BY OTHER VEHICLES. I HAVE NEVER HAD A WINDSHIELD CRACK IN ALL THAT TIME. MY RECENT INCIDENT WITH MY SUBARU HAPPENED WHEN THIS VEHICLE WAS ONLY 11 MONTHS OLD!!! I DO NOT FEEL THAT A SMALL PEBBLE WITH VEHICLES TRAVELING AT MODEST SPEED SHOULD HAVE SO EASILY CRACKED THE WINDSHIELD OF MY FORESTER THAT I PURCHASED BASED UPON ITS SAFETY FEATURES, INCLUDING THE EYESIGHT DRIVER ASSIST TECHNOLOGY WHICH WAS COMPROMISED BY THIS CRACK. I AM CONCERNED THAT THE WINDSHIELD CRACKED TOO EASILY IN THIS LESS THAN A YEAR OLD VEHICLE.
Corrective Action:
I WAS DRIVING MY 2020 SUBARU FORESTER AND JUST BEGINNING TO ACCELERATE TRAVELING ABOUT 35 MPH IN THE LEFT LANE OF A STRAIGHT TWO LANE ENTRANCE RAMP TO A HIGHWAY. IN THE RIGHT LANE AND IN FRONT OF ME WAS A TRUCK PULLING A TRAILER WITH ANOTHER VEHICLE ON THE TRAILER TRAVELING AT ABOUT THE SAME SPEED. THIS INCIDENT OCCURRED ON A CLEAR DAY AROUND 3:00PM IN SEPTEMBER. THE TRUCK WITH TRAILER IN FRONT OF ME KICKED UP A FEW ROAD PEBBLES. BY THE SOUNDS OF THE PEBBLES HITTING THE UNDERSIDE OF THE TRAILER, I COULD TELL THAT THEY WERE SMALL CHIPS OF STONE. THEN, I HEARD ONE OF THEM PING ON MY WINDSHIELD AND IMMEDIATELY SAW A DIAGONAL CRACK (FROM LEFT TO RIGHT) THAT BEGAN UNDER THE RUBBER AROUND THE WINDSHIELD AND EXTENDED DOWN ABOUT 20 INCHES IN FRONT OF ME. THERE WAS NO SPIDER WEBBING OF THE GLASS AND NO VISIBLE POCK MARK WHERE THE PEBBLE MAY HAVE HIT. I COMPLETED MY TRIP HOME AND HAD THE WINDSHIELD REPLACED AND THE FRONT RADAR RECALIBRATED AS SOON AS PARTS AND SERVICE WERE AVAILABLE. I HAVE OWNED AT LEAST 7 CARS (MOST OF THEM OLDER MODELS) THROUGHOUT MY LIFE AND HAVE EVEN HAD SOME OF THOSE CARS HIT BY PEBBLES AND STONES KICKED UP BY OTHER VEHICLES. I HAVE NEVER HAD A WINDSHIELD CRACK IN ALL THAT TIME. MY RECENT INCIDENT WITH MY SUBARU HAPPENED WHEN THIS VEHICLE WAS ONLY 11 MONTHS OLD!!! I DO NOT FEEL THAT A SMALL PEBBLE WITH VEHICLES TRAVELING AT MODEST SPEED SHOULD HAVE SO EASILY CRACKED THE WINDSHIELD OF MY FORESTER THAT I PURCHASED BASED UPON ITS SAFETY FEATURES, INCLUDING THE EYESIGHT DRIVER ASSIST TECHNOLOGY WHICH WAS COMPROMISED BY THIS CRACK. I AM CONCERNED THAT THE WINDSHIELD CRACKED TOO EASILY IN THIS LESS THAN A YEAR OLD VEHICLE.
Additional Notes:
I WAS DRIVING MY 2020 SUBARU FORESTER AND JUST BEGINNING TO ACCELERATE TRAVELING ABOUT 35 MPH IN THE LEFT LANE OF A STRAIGHT TWO LANE ENTRANCE RAMP TO A HIGHWAY. IN THE RIGHT LANE AND IN FRONT OF ME WAS A TRUCK PULLING A TRAILER WITH ANOTHER VEHICLE ON THE TRAILER TRAVELING AT ABOUT THE SAME SPEED. THIS INCIDENT OCCURRED ON A CLEAR DAY AROUND 3:00PM IN SEPTEMBER. THE TRUCK WITH TRAILER IN FRONT OF ME KICKED UP A FEW ROAD PEBBLES. BY THE SOUNDS OF THE PEBBLES HITTING THE UNDERSIDE OF THE TRAILER, I COULD TELL THAT THEY WERE SMALL CHIPS OF STONE. THEN, I HEARD ONE OF THEM PING ON MY WINDSHIELD AND IMMEDIATELY SAW A DIAGONAL CRACK (FROM LEFT TO RIGHT) THAT BEGAN UNDER THE RUBBER AROUND THE WINDSHIELD AND EXTENDED DOWN ABOUT 20 INCHES IN FRONT OF ME. THERE WAS NO SPIDER WEBBING OF THE GLASS AND NO VISIBLE POCK MARK WHERE THE PEBBLE MAY HAVE HIT. I COMPLETED MY TRIP HOME AND HAD THE WINDSHIELD REPLACED AND THE FRONT RADAR RECALIBRATED AS SOON AS PARTS AND SERVICE WERE AVAILABLE. I HAVE OWNED AT LEAST 7 CARS (MOST OF THEM OLDER MODELS) THROUGHOUT MY LIFE AND HAVE EVEN HAD SOME OF THOSE CARS HIT BY PEBBLES AND STONES KICKED UP BY OTHER VEHICLES. I HAVE NEVER HAD A WINDSHIELD CRACK IN ALL THAT TIME. MY RECENT INCIDENT WITH MY SUBARU HAPPENED WHEN THIS VEHICLE WAS ONLY 11 MONTHS OLD!!! I DO NOT FEEL THAT A SMALL PEBBLE WITH VEHICLES TRAVELING AT MODEST SPEED SHOULD HAVE SO EASILY CRACKED THE WINDSHIELD OF MY FORESTER THAT I PURCHASED BASED UPON ITS SAFETY FEATURES, INCLUDING THE EYESIGHT DRIVER ASSIST TECHNOLOGY WHICH WAS COMPROMISED BY THIS CRACK. I AM CONCERNED THAT THE WINDSHIELD CRACKED TOO EASILY IN THIS LESS THAN A YEAR OLD VEHICLE.
Mfg Campaign: 11360905
Recall Date: Sep 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING HE NOTICED THAT THE WINDSHIELD WAS CRACKING FROM RIGHT TO LEFT STARTING ON THE PASSENGER'S SIDE. THE CONTACT STATED THAT THE CRACK WAS ABOUT A THIRD OF THE WAY ON THE WINDSHIELD AND CURVED UPWARD TOWARD THE TOP. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 968.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING HE NOTICED THAT THE WINDSHIELD WAS CRACKING FROM RIGHT TO LEFT STARTING ON THE PASSENGER'S SIDE. THE CONTACT STATED THAT THE CRACK WAS ABOUT A THIRD OF THE WAY ON THE WINDSHIELD AND CURVED UPWARD TOWARD THE TOP. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 968.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING HE NOTICED THAT THE WINDSHIELD WAS CRACKING FROM RIGHT TO LEFT STARTING ON THE PASSENGER'S SIDE. THE CONTACT STATED THAT THE CRACK WAS ABOUT A THIRD OF THE WAY ON THE WINDSHIELD AND CURVED UPWARD TOWARD THE TOP. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 968.
Mfg Campaign: 11360746
Recall Date: Sep 23, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY SUBARU HAS 8K MILES ON IT. WAS DRIVING DOWN ROUTE 81 DOING 65MPH WITH NO VEHICLES AROUND ME. HIT A SEEM, NOT A BUMP BUT A SEEM IN THE HIGHWAY AND MY WINDSHIELD NOW HAS A 6' STRESS CRACK WHICH STARTED AT THE BOTTOM OF THE WINDSHIELD. NO CHIP IN GLASS AND THERE WERE NO CARS NEAR ME AT ALL. AND THE PICTURE I SUBMITTED HAS THE CRACK. THERE'S ONE SPOT TO THE LEFT OF IT AND THAT IS SAP NOT A CHIP.
Corrective Action:
MY SUBARU HAS 8K MILES ON IT. WAS DRIVING DOWN ROUTE 81 DOING 65MPH WITH NO VEHICLES AROUND ME. HIT A SEEM, NOT A BUMP BUT A SEEM IN THE HIGHWAY AND MY WINDSHIELD NOW HAS A 6' STRESS CRACK WHICH STARTED AT THE BOTTOM OF THE WINDSHIELD. NO CHIP IN GLASS AND THERE WERE NO CARS NEAR ME AT ALL. AND THE PICTURE I SUBMITTED HAS THE CRACK. THERE'S ONE SPOT TO THE LEFT OF IT AND THAT IS SAP NOT A CHIP.
Additional Notes:
MY SUBARU HAS 8K MILES ON IT. WAS DRIVING DOWN ROUTE 81 DOING 65MPH WITH NO VEHICLES AROUND ME. HIT A SEEM, NOT A BUMP BUT A SEEM IN THE HIGHWAY AND MY WINDSHIELD NOW HAS A 6' STRESS CRACK WHICH STARTED AT THE BOTTOM OF THE WINDSHIELD. NO CHIP IN GLASS AND THERE WERE NO CARS NEAR ME AT ALL. AND THE PICTURE I SUBMITTED HAS THE CRACK. THERE'S ONE SPOT TO THE LEFT OF IT AND THAT IS SAP NOT A CHIP.
Mfg Campaign: 11360369
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE OWNED MY BRAND NEW 2020 FORESTER FOR 6 WEEKS. AS I WAS BACKING MY CAR INTO A PARKING SPOT AT WORK (IT WAS RAINING), I SAW WHAT I THOUGHT WAS A RAIN STREAK APPEARING - STARTED ON THE LOWER LEFT OF THE DRIVER'S SIDE WINDSHIELD - I WATCHED AS IT GREW TO A 16-18 INCH CRACK! NOTHING, ABSOLUTELY NOTHING HIT THE WINDSHIELD. TRAFFIC WAS SLOWER THAN USUAL BECAUSE OF THE RAIN AND AFTER EXITING THE HIGHWAY, THERE WAS NO TRAFFIC ON THE LESS THAN 5 MINUTE TRIP TO MY WORKPLACE. I FELT NOTHING ON THE INSIDE AND THE OUTSIDE WAS SMOOTH, AT FIRST. SINCE IT WAS RAINING FAIRLY HARD - I CAME OUT 30 MINUTES LATER AND NOT ONLY HAD THE CRACK GROWN IN LENGTH - THE CRACK HAD WIDENED ENOUGH THAT I COULD FEEL IT! WHEN I GOT BACK TO MY COMPUTER - I GOOGLED AND FOUND HUNDREDS OF SIMILAR EXPERIENCES WITH THE FORESTER WINDSHIELDS. I AM SO ANGRY - I WOULD HAVE NEVER BOUGHT THIS VEHICLE HAD I KNOWN ABOUT THE WINDSHIELD ISSUES. I'M TAKING IT TO THE DEALER TOMORROW. IT BETTER GET FIXED - OR I WILL PURSUE LEGAL ACTION AGAINST SUBARU. I JUST MADE MY FIRST CAR PAYMENT!!
Corrective Action:
I HAVE OWNED MY BRAND NEW 2020 FORESTER FOR 6 WEEKS. AS I WAS BACKING MY CAR INTO A PARKING SPOT AT WORK (IT WAS RAINING), I SAW WHAT I THOUGHT WAS A RAIN STREAK APPEARING - STARTED ON THE LOWER LEFT OF THE DRIVER'S SIDE WINDSHIELD - I WATCHED AS IT GREW TO A 16-18 INCH CRACK! NOTHING, ABSOLUTELY NOTHING HIT THE WINDSHIELD. TRAFFIC WAS SLOWER THAN USUAL BECAUSE OF THE RAIN AND AFTER EXITING THE HIGHWAY, THERE WAS NO TRAFFIC ON THE LESS THAN 5 MINUTE TRIP TO MY WORKPLACE. I FELT NOTHING ON THE INSIDE AND THE OUTSIDE WAS SMOOTH, AT FIRST. SINCE IT WAS RAINING FAIRLY HARD - I CAME OUT 30 MINUTES LATER AND NOT ONLY HAD THE CRACK GROWN IN LENGTH - THE CRACK HAD WIDENED ENOUGH THAT I COULD FEEL IT! WHEN I GOT BACK TO MY COMPUTER - I GOOGLED AND FOUND HUNDREDS OF SIMILAR EXPERIENCES WITH THE FORESTER WINDSHIELDS. I AM SO ANGRY - I WOULD HAVE NEVER BOUGHT THIS VEHICLE HAD I KNOWN ABOUT THE WINDSHIELD ISSUES. I'M TAKING IT TO THE DEALER TOMORROW. IT BETTER GET FIXED - OR I WILL PURSUE LEGAL ACTION AGAINST SUBARU. I JUST MADE MY FIRST CAR PAYMENT!!
Additional Notes:
I HAVE OWNED MY BRAND NEW 2020 FORESTER FOR 6 WEEKS. AS I WAS BACKING MY CAR INTO A PARKING SPOT AT WORK (IT WAS RAINING), I SAW WHAT I THOUGHT WAS A RAIN STREAK APPEARING - STARTED ON THE LOWER LEFT OF THE DRIVER'S SIDE WINDSHIELD - I WATCHED AS IT GREW TO A 16-18 INCH CRACK! NOTHING, ABSOLUTELY NOTHING HIT THE WINDSHIELD. TRAFFIC WAS SLOWER THAN USUAL BECAUSE OF THE RAIN AND AFTER EXITING THE HIGHWAY, THERE WAS NO TRAFFIC ON THE LESS THAN 5 MINUTE TRIP TO MY WORKPLACE. I FELT NOTHING ON THE INSIDE AND THE OUTSIDE WAS SMOOTH, AT FIRST. SINCE IT WAS RAINING FAIRLY HARD - I CAME OUT 30 MINUTES LATER AND NOT ONLY HAD THE CRACK GROWN IN LENGTH - THE CRACK HAD WIDENED ENOUGH THAT I COULD FEEL IT! WHEN I GOT BACK TO MY COMPUTER - I GOOGLED AND FOUND HUNDREDS OF SIMILAR EXPERIENCES WITH THE FORESTER WINDSHIELDS. I AM SO ANGRY - I WOULD HAVE NEVER BOUGHT THIS VEHICLE HAD I KNOWN ABOUT THE WINDSHIELD ISSUES. I'M TAKING IT TO THE DEALER TOMORROW. IT BETTER GET FIXED - OR I WILL PURSUE LEGAL ACTION AGAINST SUBARU. I JUST MADE MY FIRST CAR PAYMENT!!
Mfg Campaign: 11360575
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON A HIGHWAY, A PEBBLE HIT THE WINDSHIELD. THIS EXTENDED TO A 6-INCH CRACK IN THE DRIVE HOME. THE CRACK EXTENDED TO A 1.5-FOOT CRACK OVERNIGHT.
Corrective Action:
WHILE DRIVING ON A HIGHWAY, A PEBBLE HIT THE WINDSHIELD. THIS EXTENDED TO A 6-INCH CRACK IN THE DRIVE HOME. THE CRACK EXTENDED TO A 1.5-FOOT CRACK OVERNIGHT.
Additional Notes:
WHILE DRIVING ON A HIGHWAY, A PEBBLE HIT THE WINDSHIELD. THIS EXTENDED TO A 6-INCH CRACK IN THE DRIVE HOME. THE CRACK EXTENDED TO A 1.5-FOOT CRACK OVERNIGHT.
Mfg Campaign: 11355547
Recall Date: Sep 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FERGUSON SUBARU (500 W OAKLAND PL, BROKEN ARROW, OK 74012, (918) 438-7684) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FERGUSON SUBARU (500 W OAKLAND PL, BROKEN ARROW, OK 74012, (918) 438-7684) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FERGUSON SUBARU (500 W OAKLAND PL, BROKEN ARROW, OK 74012, (918) 438-7684) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11354114
Recall Date: Sep 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE SITTING STATIONARY IN PARKING LOT MY WINDSHIELD SUDDENLY WENT "POP!" AND THEN A CRACK STARTED RUNNING DOWN MY WINDSHIELD FROM THE TOP ON THE PASSENGER SIDE. I SAW NO REASON FOR THIS TO HAPPEN. I PURCHASED IT 1 WEEK AGO BRAND NEW.
Corrective Action:
WHILE SITTING STATIONARY IN PARKING LOT MY WINDSHIELD SUDDENLY WENT "POP!" AND THEN A CRACK STARTED RUNNING DOWN MY WINDSHIELD FROM THE TOP ON THE PASSENGER SIDE. I SAW NO REASON FOR THIS TO HAPPEN. I PURCHASED IT 1 WEEK AGO BRAND NEW.
Additional Notes:
WHILE SITTING STATIONARY IN PARKING LOT MY WINDSHIELD SUDDENLY WENT "POP!" AND THEN A CRACK STARTED RUNNING DOWN MY WINDSHIELD FROM THE TOP ON THE PASSENGER SIDE. I SAW NO REASON FOR THIS TO HAPPEN. I PURCHASED IT 1 WEEK AGO BRAND NEW.
Mfg Campaign: 11352658
Recall Date: Sep 1, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE LEASED THIS CAR FEB 28, 2020. TWO MONTHS LATER WHEN TRAVELING AT 60 MPH WE NOTICED A STAR-SHAPED CRACK ON THE WINDSHIELD WITH NOTHING APPARENTLY HITTING IT. THE WINDSHIELD THEN CRACKED. LESS THAN 3,000 MILES ON THE CAR. WE HAD THE WINDSHILED REPLACED AT OUR EXPENSE. LAST WEEK WHEN TRAVELING 70 MPH A STAR-SHAPED CRACK APPEARED AFTER NOTHING HITTING IT. THE CRACK THEN EXPANDED TWO DIFFERENT TIMES.
Corrective Action:
WE LEASED THIS CAR FEB 28, 2020. TWO MONTHS LATER WHEN TRAVELING AT 60 MPH WE NOTICED A STAR-SHAPED CRACK ON THE WINDSHIELD WITH NOTHING APPARENTLY HITTING IT. THE WINDSHIELD THEN CRACKED. LESS THAN 3,000 MILES ON THE CAR. WE HAD THE WINDSHILED REPLACED AT OUR EXPENSE. LAST WEEK WHEN TRAVELING 70 MPH A STAR-SHAPED CRACK APPEARED AFTER NOTHING HITTING IT. THE CRACK THEN EXPANDED TWO DIFFERENT TIMES.
Additional Notes:
WE LEASED THIS CAR FEB 28, 2020. TWO MONTHS LATER WHEN TRAVELING AT 60 MPH WE NOTICED A STAR-SHAPED CRACK ON THE WINDSHIELD WITH NOTHING APPARENTLY HITTING IT. THE WINDSHIELD THEN CRACKED. LESS THAN 3,000 MILES ON THE CAR. WE HAD THE WINDSHILED REPLACED AT OUR EXPENSE. LAST WEEK WHEN TRAVELING 70 MPH A STAR-SHAPED CRACK APPEARED AFTER NOTHING HITTING IT. THE CRACK THEN EXPANDED TWO DIFFERENT TIMES.
Mfg Campaign: 11352084
Recall Date: Aug 30, 2020
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