Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD MY SUBARU FORESTER 2020 FOR ONLY 8 MONTHS AND THERE IS ALREADY A CRACK ON MY WINDSHIELD FROM A SMALL ROCK HITTING MY WINDSHIELD. THE ROCK WAS TINY AND IT CREATED A 18IN CRACK ON MY WINDSHIELD.
Corrective Action:
I HAVE HAD MY SUBARU FORESTER 2020 FOR ONLY 8 MONTHS AND THERE IS ALREADY A CRACK ON MY WINDSHIELD FROM A SMALL ROCK HITTING MY WINDSHIELD. THE ROCK WAS TINY AND IT CREATED A 18IN CRACK ON MY WINDSHIELD.
Additional Notes:
I HAVE HAD MY SUBARU FORESTER 2020 FOR ONLY 8 MONTHS AND THERE IS ALREADY A CRACK ON MY WINDSHIELD FROM A SMALL ROCK HITTING MY WINDSHIELD. THE ROCK WAS TINY AND IT CREATED A 18IN CRACK ON MY WINDSHIELD.
Mfg Campaign: 11352166
Recall Date: Aug 30, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 FORESTER. WINDSHIELD CRACKS. WITHIN A YEAR. ONE +1FT LONG CRACK RAN FROM BOTTOM RIGHT HAND CORNER TO MID WINDSHIELD. WINDSHIELD REPLACED. CRACKED AGAIN, THIS TIME ABOUT 18INCH CRACK, STARTING IN LOWER LEFT HAND CORNER OF WINDSCREEN, RAPIDLY RAN INTO MID WINDSCREEN/WINDSHIELD DIRECTLY IN DRIVERS FIELD OF VIEW. THIS IS UNPRECEDENTED IN MY MULTI DECADE DRIVING EXPERIENCE. NEITHER THE OWNER, ME, NOR THE INSURANCE COMPANY SHOULD PAY FOR THIS. AND BECAUSE IT MIGRATES TO MID WINDSHIELD, IT IS A SIGNIFICANT DRIVING DISTRACTION, PARTICULARLY IN SOME SUN CONDITIONS.
Corrective Action:
2020 FORESTER. WINDSHIELD CRACKS. WITHIN A YEAR. ONE +1FT LONG CRACK RAN FROM BOTTOM RIGHT HAND CORNER TO MID WINDSHIELD. WINDSHIELD REPLACED. CRACKED AGAIN, THIS TIME ABOUT 18INCH CRACK, STARTING IN LOWER LEFT HAND CORNER OF WINDSCREEN, RAPIDLY RAN INTO MID WINDSCREEN/WINDSHIELD DIRECTLY IN DRIVERS FIELD OF VIEW. THIS IS UNPRECEDENTED IN MY MULTI DECADE DRIVING EXPERIENCE. NEITHER THE OWNER, ME, NOR THE INSURANCE COMPANY SHOULD PAY FOR THIS. AND BECAUSE IT MIGRATES TO MID WINDSHIELD, IT IS A SIGNIFICANT DRIVING DISTRACTION, PARTICULARLY IN SOME SUN CONDITIONS.
Additional Notes:
2020 FORESTER. WINDSHIELD CRACKS. WITHIN A YEAR. ONE +1FT LONG CRACK RAN FROM BOTTOM RIGHT HAND CORNER TO MID WINDSHIELD. WINDSHIELD REPLACED. CRACKED AGAIN, THIS TIME ABOUT 18INCH CRACK, STARTING IN LOWER LEFT HAND CORNER OF WINDSCREEN, RAPIDLY RAN INTO MID WINDSCREEN/WINDSHIELD DIRECTLY IN DRIVERS FIELD OF VIEW. THIS IS UNPRECEDENTED IN MY MULTI DECADE DRIVING EXPERIENCE. NEITHER THE OWNER, ME, NOR THE INSURANCE COMPANY SHOULD PAY FOR THIS. AND BECAUSE IT MIGRATES TO MID WINDSHIELD, IT IS A SIGNIFICANT DRIVING DISTRACTION, PARTICULARLY IN SOME SUN CONDITIONS.
Mfg Campaign: 11351540
Recall Date: Aug 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING AT 20 MPH ON CITY STREETS WHEN A SMALL ROCK HIT THE LOWER PART OF WINDSHIELD. NORMALLY YOU GET A ROCK CHIP AND YOU HAVE TIME TO SEAL. I HAD ZERO TIME TO GET WINDSHIELD FIXED AS THE WINDSHIELD SPLIT WITHIN A FEW MINUTES. WINDSHIELD SPLITTING SO FAST FOR SUCH A LITTLE ROCK CHIP CAN BE HAZARDOUS.
Corrective Action:
I WAS DRIVING AT 20 MPH ON CITY STREETS WHEN A SMALL ROCK HIT THE LOWER PART OF WINDSHIELD. NORMALLY YOU GET A ROCK CHIP AND YOU HAVE TIME TO SEAL. I HAD ZERO TIME TO GET WINDSHIELD FIXED AS THE WINDSHIELD SPLIT WITHIN A FEW MINUTES. WINDSHIELD SPLITTING SO FAST FOR SUCH A LITTLE ROCK CHIP CAN BE HAZARDOUS.
Additional Notes:
I WAS DRIVING AT 20 MPH ON CITY STREETS WHEN A SMALL ROCK HIT THE LOWER PART OF WINDSHIELD. NORMALLY YOU GET A ROCK CHIP AND YOU HAVE TIME TO SEAL. I HAD ZERO TIME TO GET WINDSHIELD FIXED AS THE WINDSHIELD SPLIT WITHIN A FEW MINUTES. WINDSHIELD SPLITTING SO FAST FOR SUCH A LITTLE ROCK CHIP CAN BE HAZARDOUS.
Mfg Campaign: 11351418
Recall Date: Aug 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AN OBJECT HIT MY WINDSHIELD AND SEVERAL MINUTES AFTERWARDS, MY WINDSHIELD SPONTANEOUSLY CRACKED. I WAS DRIVING ALONG THE ENTRANCE RAMP TO INTERSTATE 35E-SOUTH IN MINNESOTA.
Corrective Action:
AN OBJECT HIT MY WINDSHIELD AND SEVERAL MINUTES AFTERWARDS, MY WINDSHIELD SPONTANEOUSLY CRACKED. I WAS DRIVING ALONG THE ENTRANCE RAMP TO INTERSTATE 35E-SOUTH IN MINNESOTA.
Additional Notes:
AN OBJECT HIT MY WINDSHIELD AND SEVERAL MINUTES AFTERWARDS, MY WINDSHIELD SPONTANEOUSLY CRACKED. I WAS DRIVING ALONG THE ENTRANCE RAMP TO INTERSTATE 35E-SOUTH IN MINNESOTA.
Mfg Campaign: 11351225
Recall Date: Aug 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE WINDSHIELD CRACKED FROM THE EDGE ON THE DRIVERS SIDE ABOUT 8-10 INCHES ACROSS RIGHT IN THE DRIVERS LINE OF VISION. THERE DOES NOT APPEAR TO BE A POINT OF IMPACT FROM DEBRIS. THE CRACK HAS SINCE EXTENDED HALF WAY ACROSS THE WINDSHIELD 4 DAYS LATER. I BOUGHT THE CAR NEW AND HAVE OWNED IT ABOUT 7 WEEKS
Corrective Action:
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE WINDSHIELD CRACKED FROM THE EDGE ON THE DRIVERS SIDE ABOUT 8-10 INCHES ACROSS RIGHT IN THE DRIVERS LINE OF VISION. THERE DOES NOT APPEAR TO BE A POINT OF IMPACT FROM DEBRIS. THE CRACK HAS SINCE EXTENDED HALF WAY ACROSS THE WINDSHIELD 4 DAYS LATER. I BOUGHT THE CAR NEW AND HAVE OWNED IT ABOUT 7 WEEKS
Additional Notes:
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE WINDSHIELD CRACKED FROM THE EDGE ON THE DRIVERS SIDE ABOUT 8-10 INCHES ACROSS RIGHT IN THE DRIVERS LINE OF VISION. THERE DOES NOT APPEAR TO BE A POINT OF IMPACT FROM DEBRIS. THE CRACK HAS SINCE EXTENDED HALF WAY ACROSS THE WINDSHIELD 4 DAYS LATER. I BOUGHT THE CAR NEW AND HAVE OWNED IT ABOUT 7 WEEKS
Mfg Campaign: 11350884
Recall Date: Aug 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A ROCK HIT HIS WINDSHIELD WHICH FORMED CRACK DOWN THE MIDDLE OF THE WINDSHIELD. THE CRACK THEN SPREAD TO THE PASSENGER SIDE OF THE WINDSHIELD. THE CONTACT FELT THAT THE SIZE OF THE OBJECT SHOULD NOT HAVE CAUSED THE WINDSHIELD TO CRACK AND FELT THAT THE MATERIAL WAS NOT SAFE IN THE EVENT OF A CRASH. THE CONTACT HAD THE WINDSHIELD REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT NOTIFIED MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590) ABOUT THE FAILURE BUT THEY OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,752.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A ROCK HIT HIS WINDSHIELD WHICH FORMED CRACK DOWN THE MIDDLE OF THE WINDSHIELD. THE CRACK THEN SPREAD TO THE PASSENGER SIDE OF THE WINDSHIELD. THE CONTACT FELT THAT THE SIZE OF THE OBJECT SHOULD NOT HAVE CAUSED THE WINDSHIELD TO CRACK AND FELT THAT THE MATERIAL WAS NOT SAFE IN THE EVENT OF A CRASH. THE CONTACT HAD THE WINDSHIELD REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT NOTIFIED MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590) ABOUT THE FAILURE BUT THEY OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,752.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A ROCK HIT HIS WINDSHIELD WHICH FORMED CRACK DOWN THE MIDDLE OF THE WINDSHIELD. THE CRACK THEN SPREAD TO THE PASSENGER SIDE OF THE WINDSHIELD. THE CONTACT FELT THAT THE SIZE OF THE OBJECT SHOULD NOT HAVE CAUSED THE WINDSHIELD TO CRACK AND FELT THAT THE MATERIAL WAS NOT SAFE IN THE EVENT OF A CRASH. THE CONTACT HAD THE WINDSHIELD REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT NOTIFIED MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590) ABOUT THE FAILURE BUT THEY OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,752.
Mfg Campaign: 11350906
Recall Date: Aug 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING I HAD A VERY TINY ROCK HIT THE WINDSHIELD(BARELY MADE A NOISE) WITHIN ABOUT 10 SECONDS THE WINDSHIELD CRACKED A GOOD 20 INCHES. AFTER STOPPING AND INSPECTING THE AREA I COULD ONLY FIND A PIN WHOLE AREA WHERE(?)MAYBE SOMETHING HIT THE WINDSHIELD. I PURCHASED THE VEHICLE IN FEB.2020 AND ABOUT A MONTH AFTER OWNING THE CAR THE SALEMAN CALLED ME AND ACTUALLY TOLD ME THEY HAVE BEEN HAVING OR HEARING OF WINDSHILDS CRACKING AND SOME FOR NO REASON. MY DAUGHTER ALSO INFORMED ME THAT SHE HAD SEEN SEVERAL STATEMENTS FROM OTHERS HAVING THE SAME ISSUES AND IT APPEARS THERE IS A CLASS ACTION AGAINST SUBARU.
Corrective Action:
WHILE DRIVING I HAD A VERY TINY ROCK HIT THE WINDSHIELD(BARELY MADE A NOISE) WITHIN ABOUT 10 SECONDS THE WINDSHIELD CRACKED A GOOD 20 INCHES. AFTER STOPPING AND INSPECTING THE AREA I COULD ONLY FIND A PIN WHOLE AREA WHERE(?)MAYBE SOMETHING HIT THE WINDSHIELD. I PURCHASED THE VEHICLE IN FEB.2020 AND ABOUT A MONTH AFTER OWNING THE CAR THE SALEMAN CALLED ME AND ACTUALLY TOLD ME THEY HAVE BEEN HAVING OR HEARING OF WINDSHILDS CRACKING AND SOME FOR NO REASON. MY DAUGHTER ALSO INFORMED ME THAT SHE HAD SEEN SEVERAL STATEMENTS FROM OTHERS HAVING THE SAME ISSUES AND IT APPEARS THERE IS A CLASS ACTION AGAINST SUBARU.
Additional Notes:
WHILE DRIVING I HAD A VERY TINY ROCK HIT THE WINDSHIELD(BARELY MADE A NOISE) WITHIN ABOUT 10 SECONDS THE WINDSHIELD CRACKED A GOOD 20 INCHES. AFTER STOPPING AND INSPECTING THE AREA I COULD ONLY FIND A PIN WHOLE AREA WHERE(?)MAYBE SOMETHING HIT THE WINDSHIELD. I PURCHASED THE VEHICLE IN FEB.2020 AND ABOUT A MONTH AFTER OWNING THE CAR THE SALEMAN CALLED ME AND ACTUALLY TOLD ME THEY HAVE BEEN HAVING OR HEARING OF WINDSHILDS CRACKING AND SOME FOR NO REASON. MY DAUGHTER ALSO INFORMED ME THAT SHE HAD SEEN SEVERAL STATEMENTS FROM OTHERS HAVING THE SAME ISSUES AND IT APPEARS THERE IS A CLASS ACTION AGAINST SUBARU.
Mfg Campaign: 11350077
Recall Date: Aug 18, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED AROUND AND I NOTICED MY WINDSHIELD HAD A HUGE COMBINATION CRACK ON THE PASSENGER SIDE. I DIDN'T SEE ANY OBJECT FLY TOWARDS THE CAR OR TRUCKS NEARBY. I WAS DRIVING ON THE 2ND LANE FROM THE RIGHT. IT WAS ABOUT 100 DEGREES F AND 5 MINS BEFORE I HAD TURNED ON THE AC AT THE LOWEST TEMP AND FAN SPEED TO MEDIUM-HIGH.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED AROUND AND I NOTICED MY WINDSHIELD HAD A HUGE COMBINATION CRACK ON THE PASSENGER SIDE. I DIDN'T SEE ANY OBJECT FLY TOWARDS THE CAR OR TRUCKS NEARBY. I WAS DRIVING ON THE 2ND LANE FROM THE RIGHT. IT WAS ABOUT 100 DEGREES F AND 5 MINS BEFORE I HAD TURNED ON THE AC AT THE LOWEST TEMP AND FAN SPEED TO MEDIUM-HIGH.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED AROUND AND I NOTICED MY WINDSHIELD HAD A HUGE COMBINATION CRACK ON THE PASSENGER SIDE. I DIDN'T SEE ANY OBJECT FLY TOWARDS THE CAR OR TRUCKS NEARBY. I WAS DRIVING ON THE 2ND LANE FROM THE RIGHT. IT WAS ABOUT 100 DEGREES F AND 5 MINS BEFORE I HAD TURNED ON THE AC AT THE LOWEST TEMP AND FAN SPEED TO MEDIUM-HIGH.
Mfg Campaign: 11350141
Recall Date: Aug 18, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON A CITY STREET IN TOWN TODAY, 8/3/2020 WHEN MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I WAS GOING 35MPH. IT CRACKED ON THE DRIVERS SIDE TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER. I CALLED SUBARU IMMEDIATELY AND WAS INFORMED THAT WINDSHIELDS ARE NOT WARRANTIED. THE CAR WAS PURCHASED IN MARCH 2020. I WAS GIVEN WINDSHIELD REPAIR COMPANIES BY THE LOCAL SUBARU DEALER. I REACHED OUT TO ONE COMPANY AND IM WAITING FOR THEM TO SCHEDULE A TIME AND DATE TO REPLACE MY WINDSHIELD. MY VEHICLE IS DIFFICULT TO DRIVE SINCE THE CRACK IS DIRECTLY IN THE CENTER OF THE WINDSHIELD DIRECTLY AT EYE LEVEL.
Corrective Action:
I WAS DRIVING ON A CITY STREET IN TOWN TODAY, 8/3/2020 WHEN MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I WAS GOING 35MPH. IT CRACKED ON THE DRIVERS SIDE TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER. I CALLED SUBARU IMMEDIATELY AND WAS INFORMED THAT WINDSHIELDS ARE NOT WARRANTIED. THE CAR WAS PURCHASED IN MARCH 2020. I WAS GIVEN WINDSHIELD REPAIR COMPANIES BY THE LOCAL SUBARU DEALER. I REACHED OUT TO ONE COMPANY AND IM WAITING FOR THEM TO SCHEDULE A TIME AND DATE TO REPLACE MY WINDSHIELD. MY VEHICLE IS DIFFICULT TO DRIVE SINCE THE CRACK IS DIRECTLY IN THE CENTER OF THE WINDSHIELD DIRECTLY AT EYE LEVEL.
Additional Notes:
I WAS DRIVING ON A CITY STREET IN TOWN TODAY, 8/3/2020 WHEN MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I WAS GOING 35MPH. IT CRACKED ON THE DRIVERS SIDE TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER. I CALLED SUBARU IMMEDIATELY AND WAS INFORMED THAT WINDSHIELDS ARE NOT WARRANTIED. THE CAR WAS PURCHASED IN MARCH 2020. I WAS GIVEN WINDSHIELD REPAIR COMPANIES BY THE LOCAL SUBARU DEALER. I REACHED OUT TO ONE COMPANY AND IM WAITING FOR THEM TO SCHEDULE A TIME AND DATE TO REPLACE MY WINDSHIELD. MY VEHICLE IS DIFFICULT TO DRIVE SINCE THE CRACK IS DIRECTLY IN THE CENTER OF THE WINDSHIELD DIRECTLY AT EYE LEVEL.
Mfg Campaign: 11343056
Recall Date: Aug 3, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11342491
Recall Date: Jul 31, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11342491
Recall Date: Jul 31, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS PARKED IN COVERED PARKING LOT OUT OF THE SUN. AIR TEMP HIGH 80S. THE WINDSHIELD DEVELOPED A CRACK STARTING IN THE TOP MIDDLE DESCENDING TO THE MIDDLE WHERE IT CURVED TOWARDS THE PASSENGER SIDE. VEHICLE WAS STATIONARY.
Corrective Action:
VEHICLE WAS PARKED IN COVERED PARKING LOT OUT OF THE SUN. AIR TEMP HIGH 80S. THE WINDSHIELD DEVELOPED A CRACK STARTING IN THE TOP MIDDLE DESCENDING TO THE MIDDLE WHERE IT CURVED TOWARDS THE PASSENGER SIDE. VEHICLE WAS STATIONARY.
Additional Notes:
VEHICLE WAS PARKED IN COVERED PARKING LOT OUT OF THE SUN. AIR TEMP HIGH 80S. THE WINDSHIELD DEVELOPED A CRACK STARTING IN THE TOP MIDDLE DESCENDING TO THE MIDDLE WHERE IT CURVED TOWARDS THE PASSENGER SIDE. VEHICLE WAS STATIONARY.
Mfg Campaign: 11340786
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS PARKED ON THE STREET OVERNIGHT WITH NO DAMAGE TO THE WINDSHIELD. NEXT MORNING THERE WAS A CRACK FROM THE EDGE OF THE PASSENGER SIDE TO ABOUT A QUARTER OF THE LENGTH OF THE WINDSHIELD. THERE IS NO IMPACT MARKING ON THE WINDSHIELD.
Corrective Action:
VEHICLE WAS PARKED ON THE STREET OVERNIGHT WITH NO DAMAGE TO THE WINDSHIELD. NEXT MORNING THERE WAS A CRACK FROM THE EDGE OF THE PASSENGER SIDE TO ABOUT A QUARTER OF THE LENGTH OF THE WINDSHIELD. THERE IS NO IMPACT MARKING ON THE WINDSHIELD.
Additional Notes:
VEHICLE WAS PARKED ON THE STREET OVERNIGHT WITH NO DAMAGE TO THE WINDSHIELD. NEXT MORNING THERE WAS A CRACK FROM THE EDGE OF THE PASSENGER SIDE TO ABOUT A QUARTER OF THE LENGTH OF THE WINDSHIELD. THERE IS NO IMPACT MARKING ON THE WINDSHIELD.
Mfg Campaign: 11340383
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD ROCK CHIP. WHILE DRIVING EASTBOUND ON I-90 OUTSIDE OF SEATTLE A ROCK HIT THE WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS IS THE THIRD INCIDENT OF ROCK CHIPS TO THE WINDSHIELD. I HAD PREVIOUSLY HAD TWO CHIPS WITHIN A MONTH OF EACH ONE. I MADE AN INSURANCE CLAIM AFTER THE SECOND CHIP BECAUSE THE WINDSHIELD SPLIT. THIS WAS IN MARCH 2020. THE WINDSHIELD WAS REPLACED AND IS NOW CHIPPED ALREADY/ AGAIN. A COMPLAINT WILL ALSO BE FILED WITH SUBARU AS THIS IS THE THIRD TIME THE WINDSHIELD HAS CHIPPED BETWEEN TWO DIFFERENT WINDSHIELDS. THIS VEHICLE IS NOT EVEN A YEAR OLD YET.
Corrective Action:
WINDSHIELD ROCK CHIP. WHILE DRIVING EASTBOUND ON I-90 OUTSIDE OF SEATTLE A ROCK HIT THE WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS IS THE THIRD INCIDENT OF ROCK CHIPS TO THE WINDSHIELD. I HAD PREVIOUSLY HAD TWO CHIPS WITHIN A MONTH OF EACH ONE. I MADE AN INSURANCE CLAIM AFTER THE SECOND CHIP BECAUSE THE WINDSHIELD SPLIT. THIS WAS IN MARCH 2020. THE WINDSHIELD WAS REPLACED AND IS NOW CHIPPED ALREADY/ AGAIN. A COMPLAINT WILL ALSO BE FILED WITH SUBARU AS THIS IS THE THIRD TIME THE WINDSHIELD HAS CHIPPED BETWEEN TWO DIFFERENT WINDSHIELDS. THIS VEHICLE IS NOT EVEN A YEAR OLD YET.
Additional Notes:
WINDSHIELD ROCK CHIP. WHILE DRIVING EASTBOUND ON I-90 OUTSIDE OF SEATTLE A ROCK HIT THE WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS IS THE THIRD INCIDENT OF ROCK CHIPS TO THE WINDSHIELD. I HAD PREVIOUSLY HAD TWO CHIPS WITHIN A MONTH OF EACH ONE. I MADE AN INSURANCE CLAIM AFTER THE SECOND CHIP BECAUSE THE WINDSHIELD SPLIT. THIS WAS IN MARCH 2020. THE WINDSHIELD WAS REPLACED AND IS NOW CHIPPED ALREADY/ AGAIN. A COMPLAINT WILL ALSO BE FILED WITH SUBARU AS THIS IS THE THIRD TIME THE WINDSHIELD HAS CHIPPED BETWEEN TWO DIFFERENT WINDSHIELDS. THIS VEHICLE IS NOT EVEN A YEAR OLD YET.
Mfg Campaign: 11339580
Recall Date: Jul 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS CRACKED 2 TIMES.
Corrective Action:
WINDSHIELD HAS CRACKED 2 TIMES.
Additional Notes:
WINDSHIELD HAS CRACKED 2 TIMES.
Mfg Campaign: 11338987
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ABNORMAL CHIP IN WINDSHIELD CAUSING A CRACK STARTING TO SPREAD. NOTHING HIT THE WINDSHIELD THAT I RECALL. THE VEHICLE WAS ONLY 2 MONTHS OLD WHEN THIS HAPPENED. THE WINDSHIELD WAS REPAIRED WITH DRILL/EPOXY FROM A CERTIFIED REPAIR PERSON THE VEHICLE WAS BEING DRIVEN ON A SIDE STREET FROM HOME.
Corrective Action:
ABNORMAL CHIP IN WINDSHIELD CAUSING A CRACK STARTING TO SPREAD. NOTHING HIT THE WINDSHIELD THAT I RECALL. THE VEHICLE WAS ONLY 2 MONTHS OLD WHEN THIS HAPPENED. THE WINDSHIELD WAS REPAIRED WITH DRILL/EPOXY FROM A CERTIFIED REPAIR PERSON THE VEHICLE WAS BEING DRIVEN ON A SIDE STREET FROM HOME.
Additional Notes:
ABNORMAL CHIP IN WINDSHIELD CAUSING A CRACK STARTING TO SPREAD. NOTHING HIT THE WINDSHIELD THAT I RECALL. THE VEHICLE WAS ONLY 2 MONTHS OLD WHEN THIS HAPPENED. THE WINDSHIELD WAS REPAIRED WITH DRILL/EPOXY FROM A CERTIFIED REPAIR PERSON THE VEHICLE WAS BEING DRIVEN ON A SIDE STREET FROM HOME.
Mfg Campaign: 11338195
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LARGE CHIP IN WINDSHIELD CAUSED BY NOTHING. THIS IS THE SECOND CHIP IN A 2 WEEK PERIOD THAT IS NOW CAUSING THE WINDSHIELD TO BECOME QUESTIONABLE. I CAME OUT TO THE CAR IN THE MORNING WHICH WAS GARAGED TO FIND A LARGE CHIP. THE CAR WAS NOT BEING DRIVEN, BUT WAS PARKED IN A GARAGE.
Corrective Action:
LARGE CHIP IN WINDSHIELD CAUSED BY NOTHING. THIS IS THE SECOND CHIP IN A 2 WEEK PERIOD THAT IS NOW CAUSING THE WINDSHIELD TO BECOME QUESTIONABLE. I CAME OUT TO THE CAR IN THE MORNING WHICH WAS GARAGED TO FIND A LARGE CHIP. THE CAR WAS NOT BEING DRIVEN, BUT WAS PARKED IN A GARAGE.
Additional Notes:
LARGE CHIP IN WINDSHIELD CAUSED BY NOTHING. THIS IS THE SECOND CHIP IN A 2 WEEK PERIOD THAT IS NOW CAUSING THE WINDSHIELD TO BECOME QUESTIONABLE. I CAME OUT TO THE CAR IN THE MORNING WHICH WAS GARAGED TO FIND A LARGE CHIP. THE CAR WAS NOT BEING DRIVEN, BUT WAS PARKED IN A GARAGE.
Mfg Campaign: 11338196
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ANOTHER CHIP IN THE WINDSHIELD. THIS IS THE THIRD CHIP IN A MONTH PERIOD, LESS THAN 4000 MILES ON A BRAND NEW CAR. HAD TO HAVE THE CHIP AND LINE/RUN FIXED BY A CERTIFIED REPAIR PERSON WHO EVEN QUESTIONED WHY HE HAD FIXED THE VEHICLE NOW 3 TIMES! I WAS DRIVING DOWN THE STREET TO THE GROCERY STORE, WHICH IS LESS THAN 5 MILES AWAY ROUND TRIP AND THE CHIP HAPPENED. NOTHING HIT THE WINDSHIELD, NO ROCKS, NOTHING.
Corrective Action:
ANOTHER CHIP IN THE WINDSHIELD. THIS IS THE THIRD CHIP IN A MONTH PERIOD, LESS THAN 4000 MILES ON A BRAND NEW CAR. HAD TO HAVE THE CHIP AND LINE/RUN FIXED BY A CERTIFIED REPAIR PERSON WHO EVEN QUESTIONED WHY HE HAD FIXED THE VEHICLE NOW 3 TIMES! I WAS DRIVING DOWN THE STREET TO THE GROCERY STORE, WHICH IS LESS THAN 5 MILES AWAY ROUND TRIP AND THE CHIP HAPPENED. NOTHING HIT THE WINDSHIELD, NO ROCKS, NOTHING.
Additional Notes:
ANOTHER CHIP IN THE WINDSHIELD. THIS IS THE THIRD CHIP IN A MONTH PERIOD, LESS THAN 4000 MILES ON A BRAND NEW CAR. HAD TO HAVE THE CHIP AND LINE/RUN FIXED BY A CERTIFIED REPAIR PERSON WHO EVEN QUESTIONED WHY HE HAD FIXED THE VEHICLE NOW 3 TIMES! I WAS DRIVING DOWN THE STREET TO THE GROCERY STORE, WHICH IS LESS THAN 5 MILES AWAY ROUND TRIP AND THE CHIP HAPPENED. NOTHING HIT THE WINDSHIELD, NO ROCKS, NOTHING.
Mfg Campaign: 11338197
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING THE CAR ON THE HIGHWAY FROM A RELATIVES HOUSE, GOING APPROX 65 AND WAS HIT BY SOMETHING SMALL, COULD NOT VERIFY WHAT IT WAS, BUT PRESUME IT WAS A ROCK. UPON IMPACT, IT SOUNDED LIKE A GUNSHOT, WHICH SCARED EVERYONE IN THE CAR. THE DAMAGE TOOK ITS TOLL ON THE WINDSHIELD WHERE IT LEFT A HUGE BASEBALL SIZE BREAK AND A SMALLER BREAK ABOVE IT. THIS IS THE 4TH TIME THIS WINDSHIELD HAS BEEN DAMAGED AND I PURCHASED NEW IN OCTOBER 2019. IT JUST TURNED 6000 MILES AS I JUST HAD THE 6K SERVICE DONE ON IT RECENTLY.
Corrective Action:
DRIVING THE CAR ON THE HIGHWAY FROM A RELATIVES HOUSE, GOING APPROX 65 AND WAS HIT BY SOMETHING SMALL, COULD NOT VERIFY WHAT IT WAS, BUT PRESUME IT WAS A ROCK. UPON IMPACT, IT SOUNDED LIKE A GUNSHOT, WHICH SCARED EVERYONE IN THE CAR. THE DAMAGE TOOK ITS TOLL ON THE WINDSHIELD WHERE IT LEFT A HUGE BASEBALL SIZE BREAK AND A SMALLER BREAK ABOVE IT. THIS IS THE 4TH TIME THIS WINDSHIELD HAS BEEN DAMAGED AND I PURCHASED NEW IN OCTOBER 2019. IT JUST TURNED 6000 MILES AS I JUST HAD THE 6K SERVICE DONE ON IT RECENTLY.
Additional Notes:
DRIVING THE CAR ON THE HIGHWAY FROM A RELATIVES HOUSE, GOING APPROX 65 AND WAS HIT BY SOMETHING SMALL, COULD NOT VERIFY WHAT IT WAS, BUT PRESUME IT WAS A ROCK. UPON IMPACT, IT SOUNDED LIKE A GUNSHOT, WHICH SCARED EVERYONE IN THE CAR. THE DAMAGE TOOK ITS TOLL ON THE WINDSHIELD WHERE IT LEFT A HUGE BASEBALL SIZE BREAK AND A SMALLER BREAK ABOVE IT. THIS IS THE 4TH TIME THIS WINDSHIELD HAS BEEN DAMAGED AND I PURCHASED NEW IN OCTOBER 2019. IT JUST TURNED 6000 MILES AS I JUST HAD THE 6K SERVICE DONE ON IT RECENTLY.
Mfg Campaign: 11338200
Recall Date: Jul 8, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING ON A SURFACE STREET AT A CONSTANT SPEED OF ~45 MPH, A SMALL PEBBLE FLEW INTO THE WINDSHIELD AND CREATED A CRACK WHICH FURTHER EXPANDED AS A HAIRLINE CRACK WHICH IMPAIRS VISION THROUGH THE WINDSHIELD AND CAN POTENTIALLY CAUSE PROBLEMS WITH THE EYESIGHT SAFETY FEATURES. AT THIS SPEED, THIS INCIDENT SHOULD NOT CAUSE A CRACK.
Corrective Action:
DRIVING ON A SURFACE STREET AT A CONSTANT SPEED OF ~45 MPH, A SMALL PEBBLE FLEW INTO THE WINDSHIELD AND CREATED A CRACK WHICH FURTHER EXPANDED AS A HAIRLINE CRACK WHICH IMPAIRS VISION THROUGH THE WINDSHIELD AND CAN POTENTIALLY CAUSE PROBLEMS WITH THE EYESIGHT SAFETY FEATURES. AT THIS SPEED, THIS INCIDENT SHOULD NOT CAUSE A CRACK.
Additional Notes:
DRIVING ON A SURFACE STREET AT A CONSTANT SPEED OF ~45 MPH, A SMALL PEBBLE FLEW INTO THE WINDSHIELD AND CREATED A CRACK WHICH FURTHER EXPANDED AS A HAIRLINE CRACK WHICH IMPAIRS VISION THROUGH THE WINDSHIELD AND CAN POTENTIALLY CAUSE PROBLEMS WITH THE EYESIGHT SAFETY FEATURES. AT THIS SPEED, THIS INCIDENT SHOULD NOT CAUSE A CRACK.
Mfg Campaign: 11337797
Recall Date: Jul 6, 2020
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