Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NIGHT DRIVING DARK LINE ACROSS ENTIRE WINDSHIELD CANNOT SEE ROAD AHEAD OF YOU UNLESS DUCKING YOUR HEAD LOOKING OUT SIDEWAYS. *TR
Corrective Action:
NIGHT DRIVING DARK LINE ACROSS ENTIRE WINDSHIELD CANNOT SEE ROAD AHEAD OF YOU UNLESS DUCKING YOUR HEAD LOOKING OUT SIDEWAYS. *TR
Additional Notes:
NIGHT DRIVING DARK LINE ACROSS ENTIRE WINDSHIELD CANNOT SEE ROAD AHEAD OF YOU UNLESS DUCKING YOUR HEAD LOOKING OUT SIDEWAYS. *TR
Mfg Campaign: 11337477
Recall Date: Jul 4, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON A HIGHWAY AFTER ONLY 10 DAYS AFTER THE PURCHASE,THE SMALLEST ROCK YOU CAN SEE WITH YOUR EYES HIT ON THE LEFT DOWN DRIVER CORNER AND THE WINDSHIELD CRACKED AT THE SAME PLACE WITH VERY UNRECOGNIZABLE CRACK.AFTER JUST 5 MINUTES THE CRACK WENT ALL THE WAY TO HALF OF THE WINDSHIELD.
Corrective Action:
WHILE DRIVING ON A HIGHWAY AFTER ONLY 10 DAYS AFTER THE PURCHASE,THE SMALLEST ROCK YOU CAN SEE WITH YOUR EYES HIT ON THE LEFT DOWN DRIVER CORNER AND THE WINDSHIELD CRACKED AT THE SAME PLACE WITH VERY UNRECOGNIZABLE CRACK.AFTER JUST 5 MINUTES THE CRACK WENT ALL THE WAY TO HALF OF THE WINDSHIELD.
Additional Notes:
WHILE DRIVING ON A HIGHWAY AFTER ONLY 10 DAYS AFTER THE PURCHASE,THE SMALLEST ROCK YOU CAN SEE WITH YOUR EYES HIT ON THE LEFT DOWN DRIVER CORNER AND THE WINDSHIELD CRACKED AT THE SAME PLACE WITH VERY UNRECOGNIZABLE CRACK.AFTER JUST 5 MINUTES THE CRACK WENT ALL THE WAY TO HALF OF THE WINDSHIELD.
Mfg Campaign: 11331872
Recall Date: Jul 1, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSCREEN SPONTANEOUSLY CRACK WITH NO IMPACT.
Corrective Action:
FRONT WINDSCREEN SPONTANEOUSLY CRACK WITH NO IMPACT.
Additional Notes:
FRONT WINDSCREEN SPONTANEOUSLY CRACK WITH NO IMPACT.
Mfg Campaign: 11331090
Recall Date: Jun 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS ENTERING ONTO HIGHWAY AND A SMALL PEBBLE STRUCK TOP MIDDLE OF THE WINDSHIELD, CAUSED A L SHAPED CRACK TO FORM BEHIND REAR VIEW MIRROR AND EXTENDING TO THE LEFT(INSIDE VIEW), ABOUT 10 - 15 IN LONG. THE VEHICLE IS LESS THAN A MONTH OLD, AND I HAVE NOTICED OTHERS HAVE HAD ISSUES WITH SUBARU WINDSHIELDS EASILY CRACKING ON NEW FORESTER MODELS. SAFETY RISK, WINDSHIELD GLASS NOT BEING DURABLE UNDER NORMAL DRIVING CONDITIONS. *TR
Corrective Action:
VEHICLE WAS ENTERING ONTO HIGHWAY AND A SMALL PEBBLE STRUCK TOP MIDDLE OF THE WINDSHIELD, CAUSED A L SHAPED CRACK TO FORM BEHIND REAR VIEW MIRROR AND EXTENDING TO THE LEFT(INSIDE VIEW), ABOUT 10 - 15 IN LONG. THE VEHICLE IS LESS THAN A MONTH OLD, AND I HAVE NOTICED OTHERS HAVE HAD ISSUES WITH SUBARU WINDSHIELDS EASILY CRACKING ON NEW FORESTER MODELS. SAFETY RISK, WINDSHIELD GLASS NOT BEING DURABLE UNDER NORMAL DRIVING CONDITIONS. *TR
Additional Notes:
VEHICLE WAS ENTERING ONTO HIGHWAY AND A SMALL PEBBLE STRUCK TOP MIDDLE OF THE WINDSHIELD, CAUSED A L SHAPED CRACK TO FORM BEHIND REAR VIEW MIRROR AND EXTENDING TO THE LEFT(INSIDE VIEW), ABOUT 10 - 15 IN LONG. THE VEHICLE IS LESS THAN A MONTH OLD, AND I HAVE NOTICED OTHERS HAVE HAD ISSUES WITH SUBARU WINDSHIELDS EASILY CRACKING ON NEW FORESTER MODELS. SAFETY RISK, WINDSHIELD GLASS NOT BEING DURABLE UNDER NORMAL DRIVING CONDITIONS. *TR
Mfg Campaign: 11330764
Recall Date: Jun 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE ON THE INTERSTATE, A ROCK FROM ANOTHER VEHICLE HIT THE WINDSHIELD IN WHAT NORMAL IS A SMALL ROCK CHIP WAS AN IMMEDIATE 10' CRACK TO THE WINDSHIELD. THE ORIGINAL ROCK IMPACT IS NOT DEEP AND EXTREMELY TINY BUT IT CAUSED A CRACK THAT ENDED UP BEING A FULL WINDSHIELD REPLACEMENT WITH EYESIGHT. EXTREMELY EXPENSIVE FOR SOMETHING THAT SHOULD HAVE BEEN A ROCK CHIP REPAIR. VERY UPSET SINCE SUBARU OF AMERICA DID NOT DO AS MUCH AS I THOUGHT THEY WOULD FOR A 9 YEAR SUBARU OWNER AND FOUR SUBARU'S LATER. THIS WINDSHIELD (LOANER) ADDED TO MY ENGINE REPLACEMENT COST FROM MY CURRENT SUBARU. *TR
Corrective Action:
WHILE ON THE INTERSTATE, A ROCK FROM ANOTHER VEHICLE HIT THE WINDSHIELD IN WHAT NORMAL IS A SMALL ROCK CHIP WAS AN IMMEDIATE 10' CRACK TO THE WINDSHIELD. THE ORIGINAL ROCK IMPACT IS NOT DEEP AND EXTREMELY TINY BUT IT CAUSED A CRACK THAT ENDED UP BEING A FULL WINDSHIELD REPLACEMENT WITH EYESIGHT. EXTREMELY EXPENSIVE FOR SOMETHING THAT SHOULD HAVE BEEN A ROCK CHIP REPAIR. VERY UPSET SINCE SUBARU OF AMERICA DID NOT DO AS MUCH AS I THOUGHT THEY WOULD FOR A 9 YEAR SUBARU OWNER AND FOUR SUBARU'S LATER. THIS WINDSHIELD (LOANER) ADDED TO MY ENGINE REPLACEMENT COST FROM MY CURRENT SUBARU. *TR
Additional Notes:
WHILE ON THE INTERSTATE, A ROCK FROM ANOTHER VEHICLE HIT THE WINDSHIELD IN WHAT NORMAL IS A SMALL ROCK CHIP WAS AN IMMEDIATE 10' CRACK TO THE WINDSHIELD. THE ORIGINAL ROCK IMPACT IS NOT DEEP AND EXTREMELY TINY BUT IT CAUSED A CRACK THAT ENDED UP BEING A FULL WINDSHIELD REPLACEMENT WITH EYESIGHT. EXTREMELY EXPENSIVE FOR SOMETHING THAT SHOULD HAVE BEEN A ROCK CHIP REPAIR. VERY UPSET SINCE SUBARU OF AMERICA DID NOT DO AS MUCH AS I THOUGHT THEY WOULD FOR A 9 YEAR SUBARU OWNER AND FOUR SUBARU'S LATER. THIS WINDSHIELD (LOANER) ADDED TO MY ENGINE REPLACEMENT COST FROM MY CURRENT SUBARU. *TR
Mfg Campaign: 11330810
Recall Date: Jun 25, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED ALL THE WAY ACROSS WITH NO CRACK OR ROCK CHIP. THERE IS LESS THAN 5K MILES ON IT.
Corrective Action:
WINDSHIELD CRACKED ALL THE WAY ACROSS WITH NO CRACK OR ROCK CHIP. THERE IS LESS THAN 5K MILES ON IT.
Additional Notes:
WINDSHIELD CRACKED ALL THE WAY ACROSS WITH NO CRACK OR ROCK CHIP. THERE IS LESS THAN 5K MILES ON IT.
Mfg Campaign: 11329869
Recall Date: Jun 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER LIFT GATE OPEN WHILE PARKED DURING ALL-DAY SPORTING EVENT (TOTAL OF 8 HOURS). NO OTHER DOORS OPEN, NO AUXILIARY USE OF BATTERY WAS IN USE, BATTERY WAS DEAD AND I WAS LEFT STRANDED IN PARKING LOT.
Corrective Action:
POWER LIFT GATE OPEN WHILE PARKED DURING ALL-DAY SPORTING EVENT (TOTAL OF 8 HOURS). NO OTHER DOORS OPEN, NO AUXILIARY USE OF BATTERY WAS IN USE, BATTERY WAS DEAD AND I WAS LEFT STRANDED IN PARKING LOT.
Additional Notes:
POWER LIFT GATE OPEN WHILE PARKED DURING ALL-DAY SPORTING EVENT (TOTAL OF 8 HOURS). NO OTHER DOORS OPEN, NO AUXILIARY USE OF BATTERY WAS IN USE, BATTERY WAS DEAD AND I WAS LEFT STRANDED IN PARKING LOT.
Mfg Campaign: 11329928
Recall Date: Jun 21, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Corrective Action:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Additional Notes:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Mfg Campaign: 11329350
Recall Date: Jun 17, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Corrective Action:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Additional Notes:
ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR
Mfg Campaign: 11329350
Recall Date: Jun 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN HE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD START TO CRACK FROM PASSENGER SIDE INTO THE CENTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,706.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN HE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD START TO CRACK FROM PASSENGER SIDE INTO THE CENTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,706.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN HE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD START TO CRACK FROM PASSENGER SIDE INTO THE CENTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,706.
Mfg Campaign: 11329437
Recall Date: Jun 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED ALL THE WAY ACROSS WHILE STATIONARY, PARKED IN MY DRIVEWAY. I HAVE NEVER SEEN THIS HAPPEN BEFORE IN ANY CAR I'VE EVER OWNED. I NEEDED TO CALL MY INSURANCE TO REPLACE THE WINDSHIELD BECAUSE OF THIS DEFECT. *TR
Corrective Action:
MY WINDSHIELD CRACKED ALL THE WAY ACROSS WHILE STATIONARY, PARKED IN MY DRIVEWAY. I HAVE NEVER SEEN THIS HAPPEN BEFORE IN ANY CAR I'VE EVER OWNED. I NEEDED TO CALL MY INSURANCE TO REPLACE THE WINDSHIELD BECAUSE OF THIS DEFECT. *TR
Additional Notes:
MY WINDSHIELD CRACKED ALL THE WAY ACROSS WHILE STATIONARY, PARKED IN MY DRIVEWAY. I HAVE NEVER SEEN THIS HAPPEN BEFORE IN ANY CAR I'VE EVER OWNED. I NEEDED TO CALL MY INSURANCE TO REPLACE THE WINDSHIELD BECAUSE OF THIS DEFECT. *TR
Mfg Campaign: 11329003
Recall Date: Jun 15, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Corrective Action:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Additional Notes:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Mfg Campaign: 11327241
Recall Date: Jun 4, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Corrective Action:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Additional Notes:
I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR
Mfg Campaign: 11327241
Recall Date: Jun 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS VEHICLE WAS PURCHASED DECEMBER 2019. 3 WEEKS LATER, A VERTICAL CRACK APPEARED IN THE CENTER-BOTTOM OF THE WINDSHIELD THIS OCCURRED AFTER A COLLECTION OF SUNNY DAYS WITH NO VISIBLE INITIATION POINT (ROCK, CHIP, ETC.). THE CRACK BEGAN BELOW THE CENTER POINT OF THE STATIONARY WINDSHIELD WIPERS. THE CRACK APPEARED AFTER 4 DAYS OF BEING IDLE IN THE DRIVEWAY. THERE IS A LARGER LAWSUIT AROUND SUBARU WINDSHIELDS THAT I BELIEVE FITS THIS ISSUE PRETTY WELL. *TR
Corrective Action:
THIS VEHICLE WAS PURCHASED DECEMBER 2019. 3 WEEKS LATER, A VERTICAL CRACK APPEARED IN THE CENTER-BOTTOM OF THE WINDSHIELD THIS OCCURRED AFTER A COLLECTION OF SUNNY DAYS WITH NO VISIBLE INITIATION POINT (ROCK, CHIP, ETC.). THE CRACK BEGAN BELOW THE CENTER POINT OF THE STATIONARY WINDSHIELD WIPERS. THE CRACK APPEARED AFTER 4 DAYS OF BEING IDLE IN THE DRIVEWAY. THERE IS A LARGER LAWSUIT AROUND SUBARU WINDSHIELDS THAT I BELIEVE FITS THIS ISSUE PRETTY WELL. *TR
Additional Notes:
THIS VEHICLE WAS PURCHASED DECEMBER 2019. 3 WEEKS LATER, A VERTICAL CRACK APPEARED IN THE CENTER-BOTTOM OF THE WINDSHIELD THIS OCCURRED AFTER A COLLECTION OF SUNNY DAYS WITH NO VISIBLE INITIATION POINT (ROCK, CHIP, ETC.). THE CRACK BEGAN BELOW THE CENTER POINT OF THE STATIONARY WINDSHIELD WIPERS. THE CRACK APPEARED AFTER 4 DAYS OF BEING IDLE IN THE DRIVEWAY. THERE IS A LARGER LAWSUIT AROUND SUBARU WINDSHIELDS THAT I BELIEVE FITS THIS ISSUE PRETTY WELL. *TR
Mfg Campaign: 11326928
Recall Date: Jun 2, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NO ROCK HAD HIT THAT SIDE OF THE WINDOW. I PARK AT A BBQ ON THE SIDE OF A RESIDENTIAL ROAD, NO CARS DRIVE PAST, AND THREE HOURS LATER I HAVE A TWO FOOT CRACK IN MY WINDOW. BEST PART, TOOK IT TO THE DEALER AND HE USED HIS PHONE CAMERA TO ZOOM IN AS FAR AS POSSIBLE TO SAY IT WAS A ROCK CHIP AND THEN PICKED AT IT TO MAKE IT LOOK EVEN MORE SO. *TR
Corrective Action:
NO ROCK HAD HIT THAT SIDE OF THE WINDOW. I PARK AT A BBQ ON THE SIDE OF A RESIDENTIAL ROAD, NO CARS DRIVE PAST, AND THREE HOURS LATER I HAVE A TWO FOOT CRACK IN MY WINDOW. BEST PART, TOOK IT TO THE DEALER AND HE USED HIS PHONE CAMERA TO ZOOM IN AS FAR AS POSSIBLE TO SAY IT WAS A ROCK CHIP AND THEN PICKED AT IT TO MAKE IT LOOK EVEN MORE SO. *TR
Additional Notes:
NO ROCK HAD HIT THAT SIDE OF THE WINDOW. I PARK AT A BBQ ON THE SIDE OF A RESIDENTIAL ROAD, NO CARS DRIVE PAST, AND THREE HOURS LATER I HAVE A TWO FOOT CRACK IN MY WINDOW. BEST PART, TOOK IT TO THE DEALER AND HE USED HIS PHONE CAMERA TO ZOOM IN AS FAR AS POSSIBLE TO SAY IT WAS A ROCK CHIP AND THEN PICKED AT IT TO MAKE IT LOOK EVEN MORE SO. *TR
Mfg Campaign: 11326471
Recall Date: May 29, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN THE MORNING, GOT INTO THE CAR AND FOUND THE FRONT WINDSHIELD HAD A CRACK COMING FROM THE BOTTOM PASSENGER SIDE TOWARD THE DRIVER SIDE. THE VEHICLE WAS STATIONARY. *TR
Corrective Action:
IN THE MORNING, GOT INTO THE CAR AND FOUND THE FRONT WINDSHIELD HAD A CRACK COMING FROM THE BOTTOM PASSENGER SIDE TOWARD THE DRIVER SIDE. THE VEHICLE WAS STATIONARY. *TR
Additional Notes:
IN THE MORNING, GOT INTO THE CAR AND FOUND THE FRONT WINDSHIELD HAD A CRACK COMING FROM THE BOTTOM PASSENGER SIDE TOWARD THE DRIVER SIDE. THE VEHICLE WAS STATIONARY. *TR
Mfg Campaign: 11326208
Recall Date: May 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SITTING AT STOP LIGHT . LIGHT TURNED GREEN I STARTED THRU THE INTERSECTION AND HEARD A SNAP. WIFE MADE COMMENT THAT A STAR HAD FORMED ON THE WINDSHIELD ON THE DRIVERS SIDE BELOW FIELD OF VISION. NO CARS WERE IN FRONT OF ME AND CARS WERE AT LEAST 10 FEET AWAY FROM ME GOING THE OPPOSITE DIRECTION. SPEED HAD NOT RESUMED TO THE SPEED LIMIT OF 40 MPH (ABOUT 20 MPH). *TR
Corrective Action:
SITTING AT STOP LIGHT . LIGHT TURNED GREEN I STARTED THRU THE INTERSECTION AND HEARD A SNAP. WIFE MADE COMMENT THAT A STAR HAD FORMED ON THE WINDSHIELD ON THE DRIVERS SIDE BELOW FIELD OF VISION. NO CARS WERE IN FRONT OF ME AND CARS WERE AT LEAST 10 FEET AWAY FROM ME GOING THE OPPOSITE DIRECTION. SPEED HAD NOT RESUMED TO THE SPEED LIMIT OF 40 MPH (ABOUT 20 MPH). *TR
Additional Notes:
SITTING AT STOP LIGHT . LIGHT TURNED GREEN I STARTED THRU THE INTERSECTION AND HEARD A SNAP. WIFE MADE COMMENT THAT A STAR HAD FORMED ON THE WINDSHIELD ON THE DRIVERS SIDE BELOW FIELD OF VISION. NO CARS WERE IN FRONT OF ME AND CARS WERE AT LEAST 10 FEET AWAY FROM ME GOING THE OPPOSITE DIRECTION. SPEED HAD NOT RESUMED TO THE SPEED LIMIT OF 40 MPH (ABOUT 20 MPH). *TR
Mfg Campaign: 11325983
Recall Date: May 26, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIED 3 TIMES AND THE CAR HAS LESS THAN 5000 MILES THE VEHICLE WAS IN MY DRIVEWAY AND USUALLY DRIVEN AT LEAST EVERY OTHER DAY ALSO, IT SEEMED LIKE IT JERKED FORWARD A FEW TIMES WHEN I STARTED IT. IT HAS A PUSH BUTTON START. *TR
Corrective Action:
BATTERY DIED 3 TIMES AND THE CAR HAS LESS THAN 5000 MILES THE VEHICLE WAS IN MY DRIVEWAY AND USUALLY DRIVEN AT LEAST EVERY OTHER DAY ALSO, IT SEEMED LIKE IT JERKED FORWARD A FEW TIMES WHEN I STARTED IT. IT HAS A PUSH BUTTON START. *TR
Additional Notes:
BATTERY DIED 3 TIMES AND THE CAR HAS LESS THAN 5000 MILES THE VEHICLE WAS IN MY DRIVEWAY AND USUALLY DRIVEN AT LEAST EVERY OTHER DAY ALSO, IT SEEMED LIKE IT JERKED FORWARD A FEW TIMES WHEN I STARTED IT. IT HAS A PUSH BUTTON START. *TR
Mfg Campaign: 11324660
Recall Date: May 15, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WIFE AND I WENT ON A RIDE (SUBURBAN DRIVING, SLOW SPEEDS). IT WAS < THAN A 20-MINUTE TRIP. WHEN WE GOT BACK WE NOTICED A SMALL DING AT THAT BOTTOM OF THE WINDSHIELD NEAR THE HOOD. IT SPREAD VERY QUICKLY. THE CAR HAS LESS THAN 1600 MILES ON IT SINCE THE END OF DECEMBER 2019. IT NOW MID-MAY AND THIS ALREADY HAPPENED WITH LIMITED USE. THE CAR IS STORED IN A GARAGE WHEN IT IS NOT IN USE. I AM EXTREMELY DISAPPOINTED THAT WE NEED TO PAY $1300 FOR A NEW WINDSHIELD.
Corrective Action:
MY WIFE AND I WENT ON A RIDE (SUBURBAN DRIVING, SLOW SPEEDS). IT WAS < THAN A 20-MINUTE TRIP. WHEN WE GOT BACK WE NOTICED A SMALL DING AT THAT BOTTOM OF THE WINDSHIELD NEAR THE HOOD. IT SPREAD VERY QUICKLY. THE CAR HAS LESS THAN 1600 MILES ON IT SINCE THE END OF DECEMBER 2019. IT NOW MID-MAY AND THIS ALREADY HAPPENED WITH LIMITED USE. THE CAR IS STORED IN A GARAGE WHEN IT IS NOT IN USE. I AM EXTREMELY DISAPPOINTED THAT WE NEED TO PAY $1300 FOR A NEW WINDSHIELD.
Additional Notes:
MY WIFE AND I WENT ON A RIDE (SUBURBAN DRIVING, SLOW SPEEDS). IT WAS < THAN A 20-MINUTE TRIP. WHEN WE GOT BACK WE NOTICED A SMALL DING AT THAT BOTTOM OF THE WINDSHIELD NEAR THE HOOD. IT SPREAD VERY QUICKLY. THE CAR HAS LESS THAN 1600 MILES ON IT SINCE THE END OF DECEMBER 2019. IT NOW MID-MAY AND THIS ALREADY HAPPENED WITH LIMITED USE. THE CAR IS STORED IN A GARAGE WHEN IT IS NOT IN USE. I AM EXTREMELY DISAPPOINTED THAT WE NEED TO PAY $1300 FOR A NEW WINDSHIELD.
Mfg Campaign: 11324228
Recall Date: May 12, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO PUENTE HILL SUBARU LOCATED AT 17801 GALE AVE, CITY OF INDUSTRY, CA 91748, WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO SIGNS OF IMPACT TO THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,417.
Corrective Action:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO PUENTE HILL SUBARU LOCATED AT 17801 GALE AVE, CITY OF INDUSTRY, CA 91748, WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO SIGNS OF IMPACT TO THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,417.
Additional Notes:
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO PUENTE HILL SUBARU LOCATED AT 17801 GALE AVE, CITY OF INDUSTRY, CA 91748, WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO SIGNS OF IMPACT TO THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,417.
Mfg Campaign: 11324298
Recall Date: May 12, 2020
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