Complaints & Recalls
Consumer Complaints
234 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2021 Subaru forester limited- Stop Start when stopping at a red light. Sometimes the engine does not restart when releasing the brake pedal. Message on dash put car in park and press start. Occurred. April 24 2025 and May 5 2025
Corrective Action:
2021 Subaru forester limited- Stop Start when stopping at a red light. Sometimes the engine does not restart when releasing the brake pedal. Message on dash put car in park and press start. Occurred. April 24 2025 and May 5 2025
Additional Notes:
2021 Subaru forester limited- Stop Start when stopping at a red light. Sometimes the engine does not restart when releasing the brake pedal. Message on dash put car in park and press start. Occurred. April 24 2025 and May 5 2025
Mfg Campaign: 11659683
Recall Date: May 8, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Corrective Action:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Additional Notes:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Mfg Campaign: 11654189
Recall Date: Apr 11, 2025
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Corrective Action:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Additional Notes:
Was stopped at traffic light. Start Stop system was engaged. Engine turned off as normal. When I took my foot off the brake the engine did not engage and the Eyesight warning light came on that the Eyesight system was not functioning. Put the car in park and engaged the ignition button and the engine started. Turned off the Start Stop system and the car functioned normally after that. Have read postings on Subaru forum that this has happened to others.
Mfg Campaign: 11654189
Recall Date: Apr 11, 2025
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2021 Subaru Forester. The contact stated that his wife attempted to turn into a parking lot while her foot depressed on the brake pedal, the vehicle jolted into acceleration, ultimately crashing into two parked vehicles at 5 MPH. The front passenger side of the contact's vehicle crashed into the front of two vehicles. No property damage was reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was not towed. The Steering Responsive Headlight Warning Light was illuminated. A police report was filed. The vehicle was destroyed. No Injuries were reported. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.
Corrective Action:
The contact owned a 2021 Subaru Forester. The contact stated that his wife attempted to turn into a parking lot while her foot depressed on the brake pedal, the vehicle jolted into acceleration, ultimately crashing into two parked vehicles at 5 MPH. The front passenger side of the contact's vehicle crashed into the front of two vehicles. No property damage was reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was not towed. The Steering Responsive Headlight Warning Light was illuminated. A police report was filed. The vehicle was destroyed. No Injuries were reported. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.
Additional Notes:
The contact owned a 2021 Subaru Forester. The contact stated that his wife attempted to turn into a parking lot while her foot depressed on the brake pedal, the vehicle jolted into acceleration, ultimately crashing into two parked vehicles at 5 MPH. The front passenger side of the contact's vehicle crashed into the front of two vehicles. No property damage was reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was not towed. The Steering Responsive Headlight Warning Light was illuminated. A police report was filed. The vehicle was destroyed. No Injuries were reported. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.
Mfg Campaign: 11653275
Recall Date: Apr 7, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Corrective Action:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Additional Notes:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Mfg Campaign: 11644500
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Corrective Action:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Additional Notes:
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
Mfg Campaign: 11644500
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Corrective Action:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Additional Notes:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Mfg Campaign: 11643583
Recall Date: Feb 18, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Corrective Action:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Additional Notes:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Mfg Campaign: 11643583
Recall Date: Feb 18, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Corrective Action:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Additional Notes:
1. The car shut off several times, with the steering wheel locking up and becoming stiff, the brakes failing to respond, and loud, erratic sounds emanating from the vehicle. The car is available for inspection. 2. Yes, the car crashed resulting in damage to the car, driver, and other driver (e.g. car in front). 3. This is the second time the car has been brought to the dealership (the second time being Subaru South Hill in Pennsylvania) and they cannot identify the problem. 4. The vehicle was not inspected by police, or insurance, as far as I am aware. 5. There were no warning signs before the failure.
Mfg Campaign: 11643583
Recall Date: Feb 18, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the summer of 2024, my forester started completely stall out when I was stopped at a stop light. The auto start/stop system seemed to not turn back on. I would have to put the car in park, turn the car off and turn it back on. It was very scary being in traffic and people getting upset behind me. This happened multiple times. I took my car to the dealership. I was told an update needed to be installed and it was not anything I could do at home. After that point, it worked better, but still started back up hard at times. When I remembered, I typically started turning the feature off each time I drove it because I do not trust the feature. Unfortunately, it happened again yesterday. We were at a stoplight, and the car did not start back up, it stalled out. My husband had to quickly try to put the car in park, turn it off and then back on. Cars started honking at us. I am very concerned about this feature.
Corrective Action:
In the summer of 2024, my forester started completely stall out when I was stopped at a stop light. The auto start/stop system seemed to not turn back on. I would have to put the car in park, turn the car off and turn it back on. It was very scary being in traffic and people getting upset behind me. This happened multiple times. I took my car to the dealership. I was told an update needed to be installed and it was not anything I could do at home. After that point, it worked better, but still started back up hard at times. When I remembered, I typically started turning the feature off each time I drove it because I do not trust the feature. Unfortunately, it happened again yesterday. We were at a stoplight, and the car did not start back up, it stalled out. My husband had to quickly try to put the car in park, turn it off and then back on. Cars started honking at us. I am very concerned about this feature.
Additional Notes:
In the summer of 2024, my forester started completely stall out when I was stopped at a stop light. The auto start/stop system seemed to not turn back on. I would have to put the car in park, turn the car off and turn it back on. It was very scary being in traffic and people getting upset behind me. This happened multiple times. I took my car to the dealership. I was told an update needed to be installed and it was not anything I could do at home. After that point, it worked better, but still started back up hard at times. When I remembered, I typically started turning the feature off each time I drove it because I do not trust the feature. Unfortunately, it happened again yesterday. We were at a stoplight, and the car did not start back up, it stalled out. My husband had to quickly try to put the car in park, turn it off and then back on. Cars started honking at us. I am very concerned about this feature.
Mfg Campaign: 11638593
Recall Date: Jan 26, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2021 Subaru Forester battery has died twice in the last 10 months. I could not jump start the vehicle the first time about 10 months ago. I needed AAA to jump start it. I took the car to the dealer; they recharged the vehicle and said the battery was fine. They did not bill me. The car died again this week. This time I was able to jump start the vehicle myself. The safety issue is I might need to get to a doctor's appointment or other emergency in a hurry. I may be out shopping or hiking and need to return home, perhaps in bad weather. I might be stranded in a busy intersection or a lonely country road. The battery is simply not trust-worthy. The vehicle was inspected by the dealer, and they said the battery was fine. There was no warning lamp before the battery failed. The car is not safe-I don't know when it won't work.
Corrective Action:
MY 2021 Subaru Forester battery has died twice in the last 10 months. I could not jump start the vehicle the first time about 10 months ago. I needed AAA to jump start it. I took the car to the dealer; they recharged the vehicle and said the battery was fine. They did not bill me. The car died again this week. This time I was able to jump start the vehicle myself. The safety issue is I might need to get to a doctor's appointment or other emergency in a hurry. I may be out shopping or hiking and need to return home, perhaps in bad weather. I might be stranded in a busy intersection or a lonely country road. The battery is simply not trust-worthy. The vehicle was inspected by the dealer, and they said the battery was fine. There was no warning lamp before the battery failed. The car is not safe-I don't know when it won't work.
Additional Notes:
MY 2021 Subaru Forester battery has died twice in the last 10 months. I could not jump start the vehicle the first time about 10 months ago. I needed AAA to jump start it. I took the car to the dealer; they recharged the vehicle and said the battery was fine. They did not bill me. The car died again this week. This time I was able to jump start the vehicle myself. The safety issue is I might need to get to a doctor's appointment or other emergency in a hurry. I may be out shopping or hiking and need to return home, perhaps in bad weather. I might be stranded in a busy intersection or a lonely country road. The battery is simply not trust-worthy. The vehicle was inspected by the dealer, and they said the battery was fine. There was no warning lamp before the battery failed. The car is not safe-I don't know when it won't work.
Mfg Campaign: 11635534
Recall Date: Jan 12, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Corrective Action:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Additional Notes:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Mfg Campaign: 11635323
Recall Date: Jan 10, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Corrective Action:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Additional Notes:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Mfg Campaign: 11635323
Recall Date: Jan 10, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Corrective Action:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Additional Notes:
12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could restart the car. It was a freighting experience. Fortunately, I wasn't killed by traffic zooming by or by some person with road rage. 12/16/24-Issue evaluated by local Subaru dealer. Their evaluation was that when the auto start feature was activated, my car battery was too low to work. There was zero warning about a low battery before this failure in traffic. I had to buy a new battery. The auto start/stop feature is not an enhancement, but a safety hazard. Owners should be able to permanently disable this unnecessary drain on batteries and starters. I did a search, and there are plenty of others that experienced similar issues with their Subarus.
Mfg Campaign: 11635323
Recall Date: Jan 10, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Corrective Action:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Additional Notes:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Mfg Campaign: 11633969
Recall Date: Jan 3, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Corrective Action:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Additional Notes:
At 40936 the valve body needed to be replaced. With such low milage vehicle is having problems.
Mfg Campaign: 11633969
Recall Date: Jan 3, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Corrective Action:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Additional Notes:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Mfg Campaign: 11625815
Recall Date: Nov 17, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Corrective Action:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Additional Notes:
Having repeat issues with the windshield cracking. My vehicle has around 32k miles, and I'm already on my 3rd windshield. I've never had this issue with any other vehicle. It's been extremely costly. Also the transmission failed and had to be replaced at 26,000 miles.
Mfg Campaign: 11625815
Recall Date: Nov 17, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield is covered in chips all over it I've got a few bigger ones repaired. However the whole windshield needs to be replaced I don't even know where they've come from I mean the whole windshield is just covered and tiny little chips and when the sun shines on it while you're driving It makes visibility extremely hard. And from what I gather researching windshields on Subaru this is a flaw... I've had plenty of vehicles and never have seen such a bad windshield. I recently purchased this vehicle in August and it has $112,000 mi on it. I did not see the issue with the windshield until after purchasing it and driving in direct sunlight. I did notice a few big chips in The windshield and the dealership did repair those...
Corrective Action:
The front windshield is covered in chips all over it I've got a few bigger ones repaired. However the whole windshield needs to be replaced I don't even know where they've come from I mean the whole windshield is just covered and tiny little chips and when the sun shines on it while you're driving It makes visibility extremely hard. And from what I gather researching windshields on Subaru this is a flaw... I've had plenty of vehicles and never have seen such a bad windshield. I recently purchased this vehicle in August and it has $112,000 mi on it. I did not see the issue with the windshield until after purchasing it and driving in direct sunlight. I did notice a few big chips in The windshield and the dealership did repair those...
Additional Notes:
The front windshield is covered in chips all over it I've got a few bigger ones repaired. However the whole windshield needs to be replaced I don't even know where they've come from I mean the whole windshield is just covered and tiny little chips and when the sun shines on it while you're driving It makes visibility extremely hard. And from what I gather researching windshields on Subaru this is a flaw... I've had plenty of vehicles and never have seen such a bad windshield. I recently purchased this vehicle in August and it has $112,000 mi on it. I did not see the issue with the windshield until after purchasing it and driving in direct sunlight. I did notice a few big chips in The windshield and the dealership did repair those...
Mfg Campaign: 11620045
Recall Date: Oct 16, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Subaru Forester. The contact stated that while waiting at a traffic light, the accelerator pedal was depressed, and the vehicle immediately shut off. During the failure, the message "Eyesight Disabled" was displayed and the vehicle could not immediately be restarted. The gear shifter was shifted to neutral(N) and the vehicle was pushed to the side of the roadway. The vehicle was eventually restarted and operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 37,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Subaru Forester. The contact stated that while waiting at a traffic light, the accelerator pedal was depressed, and the vehicle immediately shut off. During the failure, the message "Eyesight Disabled" was displayed and the vehicle could not immediately be restarted. The gear shifter was shifted to neutral(N) and the vehicle was pushed to the side of the roadway. The vehicle was eventually restarted and operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 37,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Subaru Forester. The contact stated that while waiting at a traffic light, the accelerator pedal was depressed, and the vehicle immediately shut off. During the failure, the message "Eyesight Disabled" was displayed and the vehicle could not immediately be restarted. The gear shifter was shifted to neutral(N) and the vehicle was pushed to the side of the roadway. The vehicle was eventually restarted and operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 37,000. The VIN was not available.
Mfg Campaign: 11618142
Recall Date: Oct 4, 2024
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Valencia, CA • 36 yrs
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