Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Consumer Complaints
107 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Corrective Action:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Additional Notes:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Mfg Campaign: 11562680
Recall Date: Dec 29, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Corrective Action:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Additional Notes:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Mfg Campaign: 11562680
Recall Date: Dec 29, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Corrective Action:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Additional Notes:
I was pulling into a parking space at my apartment complex. I had my foot on the BRAKE, and the vehicle slowed as I approached the space. As I turned into the space with my foot light on the brake, the engine suddenly revved and the Forester surged forward. AT NO POINT DID I TOUCH THE ACCELERATOR. I have a size 7 (women’s) shoe, and the floor mat was flat and secured as always. The vehicle surged forward and drove over the curb and onto the sidewalk. No warning lights came on, no warning alarms sounded. It only stopped when I slammed the brake to the floor. I then reversed off the sidewalk and put the car in park and turned it off. This is the first time this has happened.
Mfg Campaign: 11562680
Recall Date: Dec 29, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving the drivers side rear window imploded sending thousands of shards of glass into the vehicle.
Corrective Action:
While driving the drivers side rear window imploded sending thousands of shards of glass into the vehicle.
Additional Notes:
While driving the drivers side rear window imploded sending thousands of shards of glass into the vehicle.
Mfg Campaign: 11550637
Recall Date: Oct 18, 2023
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Seatbelt locked with a passenger in the seat. Fire department was called and was forced to cut the locked and failed seatbelt.
Corrective Action:
Seatbelt locked with a passenger in the seat. Fire department was called and was forced to cut the locked and failed seatbelt.
Additional Notes:
Seatbelt locked with a passenger in the seat. Fire department was called and was forced to cut the locked and failed seatbelt.
Mfg Campaign: 11550717
Recall Date: Oct 18, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Corrective Action:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Additional Notes:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Mfg Campaign: 11549813
Recall Date: Oct 13, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Corrective Action:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Additional Notes:
I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.
Mfg Campaign: 11549813
Recall Date: Oct 13, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Corrective Action:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Additional Notes:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Mfg Campaign: 11542195
Recall Date: Sep 1, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Corrective Action:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Additional Notes:
On 22 and 25 August my vehicle came to an abrupt stop with a Pre Collision Braking Displayed in a rectangular box in the center of my dash. The hard breaking and warning display happened for only 1-2 seconds. There were no driver or passenger physical injuries other than being startled and upset with the vehicle coming to such an abrupt stop with no other vehicles, debris, or obstructions on the roadway. After both incidents, I drove straight to the nearby Subaru dealership to have this problem diagnosed and repaired . Both times the vehicle checked out fine. I told the service manager that the vehicle is unsafe and puts me at risk especially for a rear end collision or a possible whiplash injury for me and any passengers. Two Pre Collision Braking events in one week is not acceptable. They agreed to contact their company’s engineers for further action.
Mfg Campaign: 11542195
Recall Date: Sep 1, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Overnight, my windshield cracked from the inside. The car was safely in the garage and is only driven by me. The crack was in a "J" or "L" formation on the driver's side, approximately 2.5 - 3", stemming from the dashboard. Nothing had hit or injured the windshield. Over the last few months, the crack has slowly expanded to a larger "L" formation. I've filed a claim with insurance but believe the crack is due to a faulty Subaru windshield.
Corrective Action:
Overnight, my windshield cracked from the inside. The car was safely in the garage and is only driven by me. The crack was in a "J" or "L" formation on the driver's side, approximately 2.5 - 3", stemming from the dashboard. Nothing had hit or injured the windshield. Over the last few months, the crack has slowly expanded to a larger "L" formation. I've filed a claim with insurance but believe the crack is due to a faulty Subaru windshield.
Additional Notes:
Overnight, my windshield cracked from the inside. The car was safely in the garage and is only driven by me. The crack was in a "J" or "L" formation on the driver's side, approximately 2.5 - 3", stemming from the dashboard. Nothing had hit or injured the windshield. Over the last few months, the crack has slowly expanded to a larger "L" formation. I've filed a claim with insurance but believe the crack is due to a faulty Subaru windshield.
Mfg Campaign: 11541623
Recall Date: Aug 30, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owned a 2022 Subaru Forester. The contact stated that while driving approximately 15 MPH the accelerator pedal remained depressed which caused her to crash into a stone wall. The air bags deployed. A police report was filed. The driver sustained injuries to her back, legs, and a tooth. Medical attention was needed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2022 Subaru Forester. The contact stated that while driving approximately 15 MPH the accelerator pedal remained depressed which caused her to crash into a stone wall. The air bags deployed. A police report was filed. The driver sustained injuries to her back, legs, and a tooth. Medical attention was needed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2022 Subaru Forester. The contact stated that while driving approximately 15 MPH the accelerator pedal remained depressed which caused her to crash into a stone wall. The air bags deployed. A police report was filed. The driver sustained injuries to her back, legs, and a tooth. Medical attention was needed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11540819
Recall Date: Aug 25, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Corrective Action:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Additional Notes:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Mfg Campaign: 11534026
Recall Date: Jul 24, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Corrective Action:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Additional Notes:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Mfg Campaign: 11534026
Recall Date: Jul 24, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Corrective Action:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Additional Notes:
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
Mfg Campaign: 11534026
Recall Date: Jul 24, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield has random cracks and scratches everywhere and I only have 18000 miles.
Corrective Action:
Windshield has random cracks and scratches everywhere and I only have 18000 miles.
Additional Notes:
Windshield has random cracks and scratches everywhere and I only have 18000 miles.
Mfg Campaign: 11533874
Recall Date: Jul 22, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Corrective Action:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Additional Notes:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Mfg Campaign: 11528910
Recall Date: Jun 26, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Corrective Action:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Additional Notes:
While driving on interstate 75 north in Florida, the forward collision warning came on indicating something in the road. The system brought the vehicle to a dead stop on the highway and there was nothing in the road. This happened 4 times! We figured out how to disable eyesight and the forward collision system. The weather was clear and sunny. We drove in and out of shaded road. We were able to disable the eyesight and front end collision system and continue our trip.
Mfg Campaign: 11528910
Recall Date: Jun 26, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My wife was driving our 2022 Subaru forester and I was following her in a second vehicle on the way to the airport for our honeymoon. The road we were on had a steep incline and then smoothed out to a plateau. At approximately 4:30am, 100 yrds from the top of the hill, a deer ran out in front of the Subaru. We both travelling at around 50mph. Before striking the deer my wife was able to slam on the brakes and attempt to swerve, but she still struck the deer with the front left portion of the Subaru. She immediately pulled off to the side of the road and I pulled in behind her. I ran to her car and saw that airbags had deployed and there was fire leaking out of the car in the center of the engine compartment. I helped my wife out of the car and back into my car and we reversed 100 feet back down the road. By the time I stopped reversing the entire engine block had erupted into flames. I determined it was not safe enough to approach the vehicle to recover our luggage or any belongings and called 911. Within 10 minutes the entire car was completely in flames. There were 5 separate explosions. This occurred in a rural area and it took fire and safety approximately 25 minutes to arrive on scene. It took them around 40 minutes to put out the fire completely and haul the car away. The deer that was struck was not killed by the impact and was not on the scene. The damage to the car when I first arrived, thirty second or so after my wife struck the deer, appeared to be mostly on the left side of the car and cosmetic in nature. The speed at which the car caught fire and was engulfed in flames was between five and ten minutes.
Corrective Action:
My wife was driving our 2022 Subaru forester and I was following her in a second vehicle on the way to the airport for our honeymoon. The road we were on had a steep incline and then smoothed out to a plateau. At approximately 4:30am, 100 yrds from the top of the hill, a deer ran out in front of the Subaru. We both travelling at around 50mph. Before striking the deer my wife was able to slam on the brakes and attempt to swerve, but she still struck the deer with the front left portion of the Subaru. She immediately pulled off to the side of the road and I pulled in behind her. I ran to her car and saw that airbags had deployed and there was fire leaking out of the car in the center of the engine compartment. I helped my wife out of the car and back into my car and we reversed 100 feet back down the road. By the time I stopped reversing the entire engine block had erupted into flames. I determined it was not safe enough to approach the vehicle to recover our luggage or any belongings and called 911. Within 10 minutes the entire car was completely in flames. There were 5 separate explosions. This occurred in a rural area and it took fire and safety approximately 25 minutes to arrive on scene. It took them around 40 minutes to put out the fire completely and haul the car away. The deer that was struck was not killed by the impact and was not on the scene. The damage to the car when I first arrived, thirty second or so after my wife struck the deer, appeared to be mostly on the left side of the car and cosmetic in nature. The speed at which the car caught fire and was engulfed in flames was between five and ten minutes.
Additional Notes:
My wife was driving our 2022 Subaru forester and I was following her in a second vehicle on the way to the airport for our honeymoon. The road we were on had a steep incline and then smoothed out to a plateau. At approximately 4:30am, 100 yrds from the top of the hill, a deer ran out in front of the Subaru. We both travelling at around 50mph. Before striking the deer my wife was able to slam on the brakes and attempt to swerve, but she still struck the deer with the front left portion of the Subaru. She immediately pulled off to the side of the road and I pulled in behind her. I ran to her car and saw that airbags had deployed and there was fire leaking out of the car in the center of the engine compartment. I helped my wife out of the car and back into my car and we reversed 100 feet back down the road. By the time I stopped reversing the entire engine block had erupted into flames. I determined it was not safe enough to approach the vehicle to recover our luggage or any belongings and called 911. Within 10 minutes the entire car was completely in flames. There were 5 separate explosions. This occurred in a rural area and it took fire and safety approximately 25 minutes to arrive on scene. It took them around 40 minutes to put out the fire completely and haul the car away. The deer that was struck was not killed by the impact and was not on the scene. The damage to the car when I first arrived, thirty second or so after my wife struck the deer, appeared to be mostly on the left side of the car and cosmetic in nature. The speed at which the car caught fire and was engulfed in flames was between five and ten minutes.
Mfg Campaign: 11528568
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was trying to make a right turn but when I pressed the brake pedal it did not work. This caused me to hit another vehicle.
Corrective Action:
I was trying to make a right turn but when I pressed the brake pedal it did not work. This caused me to hit another vehicle.
Additional Notes:
I was trying to make a right turn but when I pressed the brake pedal it did not work. This caused me to hit another vehicle.
Mfg Campaign: 11523500
Recall Date: May 23, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated while attempting to park in her brother's driveway with the brake pedal depressed, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact continued to apply the brakes but the vehicle failed to respond, drove into the garage, and crashed into appliances. The air bags did not deploy. There was no injury sustained. There was no police report filed. The vehicle was later taken to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and sent a field technician who diagnosed that no issues were found. The manufacturer did not provide further assistance. The vehicle was not repaired. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated while attempting to park in her brother's driveway with the brake pedal depressed, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact continued to apply the brakes but the vehicle failed to respond, drove into the garage, and crashed into appliances. The air bags did not deploy. There was no injury sustained. There was no police report filed. The vehicle was later taken to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and sent a field technician who diagnosed that no issues were found. The manufacturer did not provide further assistance. The vehicle was not repaired. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated while attempting to park in her brother's driveway with the brake pedal depressed, the vehicle accelerated unintendedly. There was no warning light illuminated. The contact continued to apply the brakes but the vehicle failed to respond, drove into the garage, and crashed into appliances. The air bags did not deploy. There was no injury sustained. There was no police report filed. The vehicle was later taken to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and sent a field technician who diagnosed that no issues were found. The manufacturer did not provide further assistance. The vehicle was not repaired. The failure mileage was approximately 4,000.
Mfg Campaign: 11516509
Recall Date: Apr 11, 2023
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Valencia, CA • 36 yrs
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